GRASS VALLEY K2 FCP CONNECT 2.0 - RELEASE NOTES Instruction Manual

K2 FCP Connect
Version 2.0 Release Notes
These release notes contain the most recent information and supersede previous
publications, as of 22 December 2010. Check the Grass Valley website at
www.grassvalley.com/docs for an updated version that contains additional important
information.
Copyright © Grass Valley USA, LLC. All rights reserved. Printed in the United States of America. Portions of software © 2000 – 2010, Microsoft Corporation. All rights reserved.
This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under U.S. copyright law, without the prior written consent of
Grass Valley USA, LLC., P.O. Box 59900, Nevada City, California 95959-7900. This product may be covered by one or more U.S. and foreign patents.
Product options and specifications subject to change without notice. The information in this manual is furnished for informational use only, is subject to change without notice,
and should not be construed as a commitment by Grass Valley USA, LLC. Grass Valley USA, LLC. assumes no responsibility or liability for any errors or inaccuracies that
may appear in this publication.
Grass Valley, K2, Aurora, Summit, ChannelFlex, Dyno, Solo, ClipStore, Infinity, Turbo, Profile, Profile XP, NetCentral, NewsBrowse, NewsEdit, NewsQ, NewsShare, NewsQ
Pro, and Media Manager are either registered trademarks or trademarks of Grass Valley USA, LLC. in the United States and/or other countries. Grass Valley USA, LLC.
products are covered by U.S. and foreign patents, issued and pending. Additional information regarding Grass Valley USA, LLC. trademarks and other proprietary rights may
be found at www.grassvalley.com. Other trademarks and logos used in this document are either registered trademarks or trademarks of the manufacturers or vendors of the
associated products, such as Microsoft® Windows® operating system, Windows Media® player, Internet Explorer® internet browser, and SQL Server™. QuickTime and the
QuickTime logo are trademarks or registered trademarks of Apple Computer, Inc., used under license therefrom.
071-8740-03

Contents
Grass Valley Product Support.....................................................................................................3
Release Summary......................................................................................................................5
What's new in version 2.0.0.....................................................................................................5
Version 2.0.0........................................................................................................................5
Changes and features in previous releases............................................................................5
Version 1.1.0........................................................................................................................5
Version 1.0.1........................................................................................................................6
Version compatibility...................................................................................................................7
Compatible software................................................................................................................7
Upgrading K2 FCP Connect.......................................................................................................9
Prepare for upgrade................................................................................................................9
Upgrade K2 systems...............................................................................................................9
Licensing K2 FCP Connect on K2 systems..............................................................................12
About K2 FCP Connect software licensing...........................................................................12
Requesting a license ............................................................................................................13
Adding a license ...................................................................................................................14
Deleting licenses...................................................................................................................15
Archiving licenses..................................................................................................................15
Troubleshooting.........................................................................................................................16
Operation considerations..........................................................................................................18
Known Issues............................................................................................................................19
2K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010

GrassValley Product Support
To get technical assistance, check on the status of a question, or to report a new issue,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
WebTechnical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site.You can download software or find solutions to problems.
World Wide Web: http://www.grassvalley.com/support/
Technical Support E-mail Address: [e-mail]
Grass Valley Knowledge Base: http://grassvalley.novosolutions.net/
In the Knowledge Base you can search by topic, search by product, or browse the
Table of Contents to find Frequently Asked Questions (FAQ).
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are available 24 hours a day, 7 days a week.
In countryToll freeSupport Center
[phone]+800 80 80 20 20France
[phone]+1 800 547 8949United States
Authorized Local Support Representative
A local support representative may be available in your country. To locate a support
center during normal local business hours, refer to the following list. This list is
regularly updated on the website for Grass Valley Product Support
(http://www.grassvalley.com/support/contact/phone/)
After–hours local phone support is also available for warranty and contract customers.
TelephoneCountryRegion
[phone]ChinaAsia
[phone]Hong Kong, Taiwan, Korea,
Macau
[phone]Japan
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 3

TelephoneCountryRegion
[phone]Southeast Asia - Malaysia
[phone]Southeast Asia - Singapore
[phone]India
1 300 721 495AustraliaPacific
0800 846 676New Zealand
[phone]For callers outsideAustralia
or New Zealand
[phone]AllCentral America,
South America
[phone];
[phone]
North America, Mexico,
Caribbean
North America
[phone]UK, Ireland, IsraelEurope
[phone]Benelux –Netherlands
[phone]Benelux –Belgium
[phone];
[phone]
France
[phone]Germany, Austria,
Eastern Europe
[phone]Belarus, Russia,
Tadzhikistan, Ukraine,
Uzbekistan
[phone]Northern Europe
[phone]Southern Europe –Italy
[phone]Southern Europe –Spain
[phone]Middle EastMiddle East, Near East,
Africa [phone];
[phone]
Near East and Africa
4K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Grass Valley Product Support

Release Summary
What's new in version 2.0.0
Version 2.0.0
•GV Browse —GV Browse has been added to the GV Connect application. GV
Browse allows you to browse theAurora Browse MediaFrame database and add
QuickTime reference files in the database to a Final Cut Pro project.
•Documentation —The following documents are updated for this release:
•K2 FCP Connect Installation Manual part number 071-8738-02
•GV Browse User Manual part number 071-8770-00
•K2 FCP Connect Release Notes (this document) part number 071-8740-03
Unchanged: GV Connect User Manual part number 071-8739-01
Changes and features in previous releases
The following sections describe changes and features in past releases.
Version 1.1.0
•Compatibility with Apple Snow Leopard —A 3.x K2 software version is now
qualified with a 3.5 SNFS software version, which is required for Snow Leopard
compatibility. To connect a Snow Leopard Macintosh system via iSCSI or Fibre
Channel to a 3.x K2 system (K2 Media Client and K2 SAN), you must upgrade to
K2 software version 3.3.2 and SNFS version 3.5.2.1b15620.
•Aurora playout workflow —The GV Connect Send to Playout tab allows you
to create a sequence from an Aurora Playout placeholder. When you use this tab
to export the finished sequence to K2 storage, GV Connect automatically updates
the Aurora Playout placeholder.
•Unified configuration tool —K2 FCP GV Connect Preferences incorporates the
features of the former GV Helper Tool, and adds features for configuring theAurora
Playout workflow and non-K2 storage.
•Browsing CIFs mounted volumes —You can access media in multiple volumes,
including non-K2 storage.
•K2 XML import —GV Connect imports K2 XML for metadata support.
•Uninstallation —You can remove all files associated with K2 FCP Connect from
your Macintosh system with the K2 FCP Connect Uninstall package. Find the
uninstall program file on the Grass Valley website along with the software for
download.
•Documentation —The following documents are updated for this release:
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 5

K2 FCP Connect Installation Manual part number 071-8738-01•
•GV Connect User Manual part number 071-8739-01
•K2 FCP Connect Release Notes (this document) part number 071-8740-01
Version 1.0.1
•Edit-in-place —The ability to edit in place growing files is a powerful feature to
speed up your workflow.
•Supported formats —K2 and FCP support many common formats.
•Connectivity options —FCP NLEs can connect to a K2 SAN via iSCSI, Fibre
Channel, or CIFs. FCP NLEs can also connect to stand-alone K2 systems.
•Documentationset —K2 FCP Connect now has its own set of manuals and release
notes. Previously content about K2 FCP Connect was integrated into K2 manuals
and release notes. The K2 FCP Connect documentation set now supersedes the
content in the K2 documents. The following documents make up the K2 FCP
Connect documentation set:
•K2 FCP Connect Installation Manual part number 071-8738-00
•GV Connect User Manual part number 071-8739-00
•K2 FCP Connect Release Notes (this document) part number 071-8740-00
6K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Release Summary

Version compatibility
Versions qualified for compatibility with this version 2.0.0 release of K2 FCP Connect
software are summarized in the following sections.
Compatible software
Software versions are compatible with this 2.0.0 version of K2 FCP Connect when
supported by required component versions as follows:
K2 software version 3.x (K2 Media Client) iSCSI or Fibre Channel connection
CommentsProduct/VersionComponent
You must upgrade to this
version of K2 (K2 Media
3.3.2.1374 or higherK2 (K2 Media Client)
software Client) software and SNFS
3.5.2.1b15620 or higherK2 Media File System
(SNFS) software software to support Snow
Leopard compatibility.
Level 2, 3, and 4 K2 RAID
not supported.
K2 Lx0 RAIDK2 RAID
—MacPro with Intel Processor,
two GigE ports
Macintosh system
Snow LeopardOS X 10.6 or higherMacintosh operating system
—7.x or higherFinal Cut Pro software
—2.2Apple Xsan software
K2 software version 3.x (K2 Media Client) CIFS connection
CommentsProduct/VersionComponent
—3.3.2.1374 or higherK2 (K2 Media Client)
software
Level 2, 3, and 4 K2 RAID
not supported.
K2 Lx0 RAIDK2 RAID
—MacPro with Intel ProcessorMacintosh system
Snow LeopardOS X 10.6 or higherMacintosh operating system
—7.x or higherFinal Cut Pro software
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 7

K2 software version 7.x (K2 Summit Production Client) all connections
CommentsProduct/VersionComponent
K2 (K2 Summit Production
Client) software version
7.2.7.1397 or higherK2 (K2 Summit Production
Client) software 7.2.x and higher supports
export of metadata to a
non-K2 SAN.
SNFS version 3.5.2.1b15620
not supported with 7.1.x and
3.5.2.1b15620 or higherK2 Media File System
(SNFS) software 7.2.x K2 (K2 Summit
Production Client) software
earlier than 7.2.7.1397.
Level 2, 3, and 4 K2 RAID
not supported.
K2 Lx0 RAIDK2 RAID
—MacPro with Intel Processor,
two GigE ports
Macintosh system
Snow LeopardOS X 10.6 or higherMacintosh operating system
—7.x or higherFinal Cut Pro software
—2.2Apple Xsan software
Aurora software
CommentsProduct/VersionComponent
To support the Aurora Edit
workflow
6.5.2 or higherAurora Edit
To support the Aurora
Playout workflow
6.5.2 or higherAurora Playout
To support the GV Browse
workflow
7.1 or higherAurora Browse
8K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Version compatibility

Upgrading K2 FCP Connect
This section contains the tasks necessary for the upgrade to this release of software.
Prepare for upgrade
Before upgrading, do the following:
•Procure the software installation files for this release and make them available to
the systems you are upgrading via the appropriate method such as CD-ROM,
network drive, or external drive.
•On Macintosh systems, stop all access to K2 media.
•On Macintosh systems, shut down Final Cut Pro and any other applications that
access K2 media.
Upgrade K2 systems
Do this task if you must upgrade K2 software.
Prerequisites for this task are as follows:
•All access to K2 media is stopped.
Upgrade your K2 systems to the compatible versions of software. Refer to K2
Release Notes for procedures.
Install K2 FCP Connect software on Macintosh systems
Before doing this task, procure the K2 FCP Connect installation files via download
or as appropriate for your Grass Valley product.
1. Prepare the Macintosh system for the restart that is required at the end of the
installation process. Close any open applications as necessary.
2. Close the System Preferences window, if it is currently open.
3. From the Macintosh system, access the K2 FCP Connect installation files.
4. Double-click K2FCPConnect.pkg.
The Installer opens.
5. Click Continue, agree to software license terms as appropriate.
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 9

6. On the Custom Install screen, do one of the following:
•If accessing media on a K2 SAN via iSCSI or Fibre Channel connection, accept
all default packages.
•If accessing media on K2 storage via CIFs connection only, uncheck XtendSAN
iSCSI Initiator, but accept all other packages.
7. Click Install and when prompted enter the Macintosh system's administrator
username and password.
Software installs.
10 K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Upgrading K2 FCP Connect

8. On the Xtend SAN install screen, make sure you click Done. If you do not do so,
the K2 FCP Connect installation stalls.
NOTE: The Xtend SAN install screen can be partially obscured behind the
K2 FCP Connect install screen.
9. Click Restart when the installation completes successfully.
The Macintosh system restarts.
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 11
Upgrading K2 FCP Connect

Licensing K2 FCP Connect on K2
systems
The following sections contain instructions for managing the K2 FCP Connect license.
About K2 FCP Connect software licensing
K2 FCP Connect requires a license from GrassValley.The license allows a set number
of connections for Macintosh systems to access K2 storage. The license is made
available via a Grass Valley SabreTooth licensing web service. When a Macintosh
system attempts to connect to a K2 system, the connection is verified with the service
and either allowed or disallowed.
K2 FCP Connect licenses are installed as follows:
•For K2 SAN access, the license is installed on the K2 SAN's K2 Media Server that
takes the role of file system server. If a redundant K2 SAN, the license is installed
on primary and backup K2 Media Servers.
•For stand-alone K2 system access via CIFS mount, the license is installed on a
stand-alone K2 system. If you need Macintosh access to multiple stand-alone K2
systems, you should designate one of your stand-alone K2 systems as your K2 FCP
Connect licensing server and install the licenses on that system.You must manually
enable the SabreToothWS webservice on a K2 system that acts as a K2 FCP Connect
licensing server. Then as long as the K2 FCP Connect licensing server is on the
network it provides the license verification for multiple Macintosh systems accessing
multiple stand-alone K2 systems, up to the maximum number of connections the
license allows.
•No Grass Valley license is required to be installed on the Macintosh system or on
the control point PC.
Licenses are requested through the License Wizard and managed through the
SabreTooth License Manager, which is installed on the GrassValley product with the
Grass Valley software. The License Wizard and SabreTooth License Manager must
be located on the Grass Valley product.
License information is stored in text files that you can manage just like any other file
on your system. Licenses are unique to the system for which they are requested and
cannot be used on any other machine.You should back up the license text files to a
separate drive or as part of a recovery image.
Licenses are based on your system’s unique identifier, which is partially derived from
your system’s Media Access Control (MAC) address. If you change your system’s
MAC address by performing operations such as changing the System Processor card,
you must obtain a new license based on the new MAC address.
12 K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Licensing K2 FCP Connect on K2 systems

Apply licensing instructions according to your requirements for Macintosh access to
K2 SAN or stand-alone K2 systems.
Requesting a license
This topic applies to Grass Valley Sabretooth licenses. Software licenses are unique
to the system for which they are purchased.They cannot be used on any other system.
This requires that you provide a generated unique ID for the desired system to Grass
Valley, which is then used to create your unique license.
1. Log on to the device that you want to license.
You must log in as a Windows administrator with a local account, not a domain
account.
2. Open the License Request Wizard.
Find the License Request Wizard shortcut on the Windows desktop.
The License Request Wizard displays.
3. Read the on-screen instructions, then click Next.
The Customer dialog box displays.
4. Enter the information requested on this page then click Next.
You must provide a valid email address to receive your license file.
The Sales Number dialog box displays.
5. Enter the Sales Order Number in the field then click Next.
Typically the Sales Order Number is found on the Software License sheet that
you received with your Grass Valley product.
The Summary dialog box displays.
6. Review the License Request information and click Finish.
A License Request text file, License_Request_<SalesNumber>.txt, is generated
and saved to the Windows Desktop.
NOTE: If you are requesting licenses for more than one application, be sure
to modify the name of the first License Request text file before saving it to
your desktop. (In Notepad, use the SaveAs command.) Otherwise, the second
License Request text file will overwrite it.
7. If you have K2 Summit Production Client or K2 Solo Media Server and if the write
filter is currently enabled, be aware that files on the desktop are lost on restart.
Therefore do one of the following:
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 13
Licensing K2 FCP Connect on K2 systems

Save the License Request text file(s) to a different location.•
•Keep the K2 system running (do not restart) until after you have requested the
license(s).
8. Do one of the following:
•Attach the License Request text file to an email.
•Paste the text directly into an email message.
You might want to keep a copy of the message for your records.
9. Send the email as instructed by the License Request Wizard.
An email will be sent from GrassValley to the return email address you specified;
your SabreTooth software license will be provided as a text file.
10. Save this email in case you ever need to re-image this machine.
Next add the license to the SabreTooth License Manager.
If you encounter difficulties when requesting a license
If you encounter difficulties running the License wizard, or the License wizard is not
available, try this alternate method:
1. Generate a unique ID of the device where you will install software, as follows:
a) Click on the License Manager icon on the Windows Desktop.
The SabreTooth License Manager opens.
b) Choose File | Generate Unique Id the License Manager.
c) Click Copy to clipboard to copy the generated ID, and OK to exit.
2. Prepare an email that includes the following information:
•Customer Name
•Customer Email
•Sales Order Number
•Unique ID of the device where you will install software.
3. Send the email to [e-mail].
The SabreTooth license number will be emailed to the email address you specified.
Adding a license
Your software license, Licenses_<SalesNumber>.txt, is provided as a text file. Use
the License Manager to add this file to your system and enable the desired feature.
1. Click on the License Manager icon on the Windows Desktop.
14 K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Licensing K2 FCP Connect on K2 systems

The SabreTooth License Manager opens.
2. Do one of the following:
•Choose File | Import License and navigate to the file location to open the text
file.
•Drag and drop the text file onto the License Manager.
You will now see the permanent license in SabreTooth, as well as any other
licenses, permanent or temporary, that have been installed on this machine.
You should save the permanent license to a backup system.
Deleting licenses
Deleting a license disables the feature that it enabled.You might want to delete a
temporary license prior to its expiry if you have decided not to purchase the feature.
You can delete a temporary license after the permanent license has been installed
without disabling the licensed product.
1. Select the license in the SabreTooth License Manager.
2. Use the Delete key on your keyboard or right click with your mouse and select
Delete.
Archiving licenses
You can archive your licenses to a secure external location. This allows you to quickly
re-install a license should it be deleted or should you have to downgrade and then
re-license the software.You can archive multiple licenses at the same time.
NOTE: Ifyoudowngradeto an earlierversionofthelicensed software, makesure toarchive
the licenses first.
1. In the SabreTooth License Manager, select the license or licenses.
2. Choose File | Export License to open the Save As dialog box.
3. Assign a meaningful name to the file, and save it to the desired location. Grass
Valley recommends saving the license file to a USB drive or other external location.
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 15
Licensing K2 FCP Connect on K2 systems

Troubleshooting
SolutionPossible
Causes
Issue
To determine the source of the issue, follow these steps:
On the Mac, check the log:
There
could be
an issue
with the
When
licensing
the
client 1. Open the Grass Valley System Preference pane and navigate to the
Diagnostics tab.
connection
to the
from
K2 2. Click the Print system diagnostics to log button.You might need to
enter an admin password for all diagnostic checks.
Mac,
with the
Config,
a report 3. Check the log for pings to the license server or any other messages
about checking out a license.
network
software,
or the
displays:
"The
client 4. If these steps haven't identified the source of the issue, continue on
to the next section.
Sabretooth
license
service.
could
not be
licensed.
Check On the FSM, verify the floating license is installed:
1. If a floating license is not installed, add the license to the License
Manager.
the log
on the
client 2. If redundant, add a license to both FSMs.
for 3. If these steps haven't solved the issue, continue on to the next
section.
more
details." On the FSM, check if all license seats are checked out:
1. If all license seats are checked out, and all licensed Macs are connected,
then an upgraded license must be added. The old license will be uninstalled.
2. If all the licenses are checked out, but all the licensed Macs are not
connected, then one lf the licenses is stuck. Perform one of the following:
•Either restart the server, or
•Stop and restart the following services in this order: stop Grass
Valley SabreToothWS, restart the SabreTooth License Server,
and then start the Grass Valley SabreToothWS service.
3. If these steps haven't solved the issue, continue on to the next section.
Onthe FSM, verifythe GrassValleySabreToothWS serviceis running.
1. If the service is not running, start the service.
2. If step 1 hasn't solved the issue, or if the service crashes, continue
on to the next section.
On the FSM, check the application log for errors relating to the Grass
Valley SabreToothWS.
16 K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Troubleshooting

SolutionPossible
Causes
Issue
1. Save and zip up the Application and System log files, and email
them to Grass Valley support.
2. If there is a "Side by Side" (SxS) error, verify that all the versions
of the .NET Frameworks are current and updated.
To verify whether the server is configured correctly, follow these steps:Either
the GV
The
GV 1. On the Mac, start the Safari application.
BrowseBrowse 2. Navigate to
http://<server>/mediaframe/foundation.svc/domain, where
<server> is the name of your server.
client or
the
Media
Frame
client
displays
an error
message 3. If Safari displays Unknown, click on View Source. If your server
has been configured correctly, you should see XML similar to the
following displayed:
<?xml version="1.0" encoding="utf-8" ?>
- <URI
server
might
have
been
configured
incorrectly.
instead
of
Status:
online.
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Url Domain="DEFAULTDOMAIN" Device="" Location=""
AssetId="" />
<Type Category="MediaFrame" Format="domain" />
<State>Unknown</State>
</URI>
4. If Safari does not display Unknown with similar XML, there is an
issue with the MediaFrame server configuration. For more
information on configuring the server, refer to the Aurora Browse
Installation and Configuration Guide.
5. If Safari does display Unknown with similar XML, there is an issue
with the GV Browse Client. Take a screen shot of the GV Browse
application and contact your Grass Valley customer support.
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 17
Troubleshooting

Operation considerations
No operational considerations are known at this time.
18 K2 FCP Connect Version 2.0.0 Release Notes 22 December 2010
Operation considerations

Known Issues
There are no issues or problems that are known in this release.
22 December 2010 K2 FCP Connect Version 2.0.0 Release Notes 19