GreatCall splash with 5STAR User manual

Quick-Start Guide

Welcome to 5StarTM by GreatCall®
Your GreatCall Splash comes with 5Star, a personal urgent
response service. With 5Star you’ll have immediate, dependable
access to our NAED Certied Response Agents who are trained
to provide help in uncertain or unsafe situations – 24 hours a
day, 7 days a week.
Please read this Quick-Start Guide carefully before you turn on
or charge your Splash. Additional information can be found on
the back of this Quick-Start Guide and within the User Guide.
The following steps will guide you through activating your
Splash. If you purchased your Splash directly from GreatCall
over the phone or online at www.greatcall.com you can skip to
Step .

1Gather the required information.
Home and billing address
Phone number
Email address
Credit or debit card information
Emergency contact details
The Splash Serial Number
Remove the “DO NOT POWER ON BEFORE ACTIVATING”
sticker from the back of the device to reveal the Serial
Number. DO NOT REMOVE THE SERIAL NUMBER STICKER.

2Go online or call to set up your account.
If you do not have a GreatCall account,
follow the instructions online at
www.greatcall.com/Activate.
- OR -
If this is a replacement, upgrade or add-on
Splash device, call us at 1-800-675-0158.

3Turn on the Splash to activate.
When instructed either online or on the
phone, press the Power Button. You will hear
“Setting up device, please wait” followed by
“Welcome to 5Star” within a few minutes.
You will receive a phone call on your Splash
conrming activation. Once you hear it ring,
press and release the Call Button to answer
the call.
Congratulations! Your Splash is now activated.

Using the Splash
Calling 5Star for help in any situation:
Press and release the Call Button. You will
hear “Calling 5Star.”
Calling 9-1-1 in case of a critical emergency:
Press and hold the Call Button until you
hear “Calling 9-1-1 Now”, then release.
To end any active call:
Press and release the Call Button. You will
hear “Call Ended.”
Flip this guide over for additional quick-tips.

Charging the Splash
1. Plug the small end of the Power Cord into the Charging
Cradle.
2. Plug the other end of the Power Cord into a wall outlet.
3. Place the Splash into the Charging
Cradle. You will hear a tone and the
Battery Indicator will begin ashing
green.
4. Your Splash is charged when the
Battery Indicator remains solid
green.
The Charging Cradle is not water-resistant. If your Splash gets wet, please dry it
before placing it into the Charging Cradle. Failure to do so may cause an electrical
shock or re harzard.
IMPORTANT!

The Splash Status Indicators
Color Meaning
Solid Green Fully charged
Flashing Green Charging
Off
Flashing Red Battery is low
Does not require
charging or device is off
Color Meaning
Flashing Green Good wireless coverage
Flashing Red No wireless coverage

The Splash Battery Indicator
FRONT
Microphone
Call
Button
Power
Button
(side)
Service
Indicator
Speaker
1234567
MODEL: APT230 FCC ID P4M-APT230 QUALCOMM 3G CDMA
1234567
MODEL: APT230 FCC ID P4M-APT230 QUALCOMM 3G CDMA
Made in China 13.08
BACK
Accessory
Slot
Serial
Number

More Information and Getting Support
If you have any additional questions, please refer to the User
Guide for more details. If you do not nd your answer there:
Call us at GreatCall Customer Service 1-800-463-5412
Email us at [e-mail]
Or write us at: GreatCall Customer Service
P.O. Box 4428
Carlsbad, CA 92018
5STAR-G2-QSGV2
GreatCall®, PEOPLE YOU CAN COUNT ON® and 5Star™ are trademarks of GreatCall, Inc. registered
and/or pending in the United States and other countries. Copyright ©2014, GreatCall, Inc.