Gree NEO09HP230V1AH User manual

Technical Product Guide
MULTI WALL MOUNT UNITS
Models:
NEO09HP230V1AH
NEO12HP230V1AH
NEO18HP230V1AH

Table of Contents
Product Overview .................................2-3
Features and Benefits ..............................4-5
Product Nomenclature .............................. 6
Clearance Specifications............................. 6
Product Performance Data ..........................7-8
Dimensional Specifications........................... 9
Limited Warranty Statement ...................... 10-11

Height Dierence
Between Indoor Units:
50ft
PRODUCT OVERVIEW
SUPERIOR DESIGNS PROVIDE EASY SOLUTIONS TO COMPLEX PROBLEMS
GREE Ductless Multi Zone systems provide quiet comfort and energy ecient heating and cooling in up to
five dierent rooms – without ductwork. For most residential and light commercial applications, this is the ideal
solution to balance comfort, eciency and ease of installation. This Inverter-driven system oers Seasonal
Energy Eciency Ratings (SEER) up to 16. With individual room control and variable speed compressor
operation, comfort is boosted throughout your home or oce, while utility bills are held in check.
Gree’s exclusive G-10 Inverter technology powers the twin rotary compressor inside the Multi Zone
outdoor compressor section. The G-10 Inverter constantly adjusts the compressor speed to maintain
a comfortable room temperature. This saves energy, reduces outdoor noise and maintains a steady
room temperature by eliminating the harsh starts and stops of conventional systems.
When laying out a new project, you’ll appreciate the flexibility of Gree’s Multi Zone Systems. A single outdoor unit
can simultaneously power up to five indoor units while eliminating expensive ductwork. Without those ducts, your
installation is simpler, faster and more cost-eective. And the flexibility doesn’t stop there, as you can also mix
and match your choice of Wall Mount, Ceiling Cassette, Concealed Duct, Universal Floor/Ceiling and Mini Floor
Console indoor units to create a unique heating and cooling system to perfectly fit any project.
2
No pipe sweating
No sweating is needed for the pipe connection
between the indoor and outdoor units. All
piping connections are flared to simplify and
ease the piping installation.
Simple Wiring
No special or hard-to-find communication
wire is needed between the indoor and
outdoor units. The system uses common
14-4 AWG stranded copper THHN 600V
wire. The system’s communication is ready
as soon as the electrical wiring between the
indoor and outdoor units is complete.
High Lift Design
Gree’s High Lift design allows for extended
piping length, up to 262 feet total, as well as
50 feet of vertical lift from the condensing
units. This allows for greater flexibility in the
layout of the system.
Allows up to 262 feet of pipe length
Outdoor Unit
Indoor Unit
Power
Supply
Transmission System
Energy Saving
Multi Zone systems allow each room to be individually controlled. Only those rooms requiring air
conditioning (or heating) are cooled (or heated), and all of it is accomplished without ductwork.
In addition, Gree’s G-10 inverter technology reduces energy waste, maximizes eciency and
achieves up to 16 SEER.
1st Branching
Section
Height Dierence
Between Indoor Unit
and Outdoor Unit:
50ft
82ft
From Outdoor Unit to
the Indoor Unit:
82ft

PRODUCT OVERVIEW
3
Self-Diagnostics System
Each indoor and outdoor unit continuously runs
a series of multi-point diagnostic tests on the
system, to automatically scan for unacceptable
operating conditions or malfunctions. If such
conditions occur, the system takes corrective
action or stops. The fault code will be shown
on the indoor, outdoor and wired controller displays.
Problems and system status are displayed with
comprehensive diagnostic codes to simplify system
troubleshooting and shorten repair times.
Flexible Design
Gree’s Multi Zone systems have many advantages
for both the property owner and the installer.
Up to five indoor units, powered by a single
outdoor unit, results in flexible zoning solutions
for almost any application. Various styles of
indoor units may be mixed and matched in any
combination to create a unique, multiple zone
heating and cooling system. Choose from Wall
Mount, Ceiling Cassette, Slim Duct, Universal
Floor/Ceiling and Mini Floor Console indoor units.
All are lightweight and compact enough to be
installed on the wall or in any ceiling space.
Intelligent Control
Gree’s Multi Zone components use state-of-the
art intelligent controls to generate the ultimate
in room comfort. G-10 Inverter technology
delivers the exact level of required capacity (from
10% to 100%) to maintain room temperature and
humidity in the comfort range. The optimized PID
controls maintain the room temperature within
less than ±1.0°F of the room setpoint temperature.
The result is a virtually constant room temperature
without the typical fluctuations that occur with a
conventional fixed speed ON/OFF system.
Ductless Saves Money
Realize energy savings by eliminating heat loss
from inecient and leaky ductwork. The average
ducted air distribution system could reduce
overall system eciency by up to 30 percent.
Eliminating ductwork allows you to downsize
equipment while upsizing performance.
Diagnostic
Code
E1
E2
E3
E4
E5
E6
E7
E9
F4
Malfunction
Compressor High Pressure Protection
Indoor Coil Anti-Freeze Protection
Low Pressure Protection
High Discharge Temperature Protection
Compressor High Temperature Protection
Indoor/Outdoor Communication Failure
Heating & Cooling Modes Conflict
Condensate Water Too High
Outdoor Coil Sensor Failure
Cooling
Gree Inverter Control System
Room temp.
Conventional Fixed Speed System
One outdoor unit
can power up to
5 indoor units.

Whisper Quiet
Gree systems are both energy ecient and quiet. Wall mounted units operate with sound levels
starting as low as 32 dB(A).
Subtle Appearance
Designed for a comfortable fit in virtually any living space. This slim compact cabinet sits
inconspicuously on the wall, and blends into most interior designs.
Multi-Speed Fan
The indoor fan can run at up to four dierent speeds (Low, Medium, High or Turbo) for either
COOLING or HEATING mode for maximum comfort and quiet operation.
Time Guard
Among the system’s many safeties is a Time Guard function to prevent rapid cycling of the compressor.
A protective five-minute time delay restricts compressor restarts after shuto.
Power Failure Mode
Power interruptions are no problem. User selections and system parameters are stored in non-volatile
memory. These parameters are retained during a power failure. When power is returned, the system
will automatically return to the last operating mode.
Controller
The unit comes with a factory supplied wired Tether Controller or Wireless Remote Controller.
Note: the controllers are mutually exclusive. They cannot be used at the same time.
IR Wireless Remote Controller
The Gree multi-functional infrared hand held wireless controller is sleek, ergonomically
designed, easy to use and has a large backlit LCD display.
Tether Controller (Optional)
The Gree tether controller mounts to the wall up to 25 feet from the unit. It provides complete
control over operation mode, desired temperature, fan speed, airflow direction and more.
Mode Button
The units can be set to five dierent operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable.
The system will automatically select heating or cooling to maintain room temperature within this band.
FEATURES AND BENEFITS
When it comes to fighting the heat, you need the NEO +Multi Wall Mount at your side. Don’t be
fooled by its compact design. Our +Multi Wall Mount is energy ecient, yet powerful for year round
comfort. Gree’s whisper quiet fan technology silences distracting noise. Its attractive compact design
mounts in a small wall space near the ceiling, and fits seamlessly into any decor. The fully featured
+Multi Wall Mount can be operated by an infrared remote controller or tether controller, allowing you
to easily manage a variety of useful features to further enhance room comfort.
4
+Multi Wall Mount Units

FEATURES AND BENEFITS
5
Intelligent Pre-Heating
The Multi Zone system guards against the annoying COLD BLOW in heating mode, and constantly
monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed
up to prevent blowing uncomfortable cool air into the room.
Timer Mode
The unit can be programmed to turn ON or OFF after a specific amount time. The time period is
adjustable between one half and 24 hours.
I Feel Mode
The unit will sense room temperature at the remote controller instead of at the indoor unit. It then adjusts
airflow and temperature accordingly for the ultimate in personal comfort control and energy savings.
Swing Louver
The unit has adjustable swing louvers which can be controlled from the wired tether or wireless
controllers. Vertical swing louver allows five dierent vertical (up & down) air discharge directions
including Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the room by
moving the louvers up or down.
Privacy Lock Mode
Both wired tether and wireless controllers have a Privacy Lock to avert unauthorized access and stop
tampering with system settings.
Sleep Mode
The unit will automatically adjust room temperature during sleep time. This slight change in
temperature will not aect your comfort level due to the natural eects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
Fahrenheit °F / Celsius °C
The wired tether and wireless controllers can be set to display in either °F or °C.
Polymeric Air Filters
Two-piece removable polymeric air filters easily slide in and out from the front of the indoor unit and
are interchangeable. The front panel does not need to be removed to access or change the filters.
The filters are washable and permanent.
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops.
Fault codes are shown on the unit display to facilitate easy troubleshooting and repair.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are
ETL Certified per UL Standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor
and Five (5) years on all parts.

6
NOMENCLATURE
MINIMUM INDOOR CLEARANCE SPECIFICATIONS
+Multi Wall Mount Units
6 in (0.15m)
Ceiling
Floor
6 in
(0.15m)
6 in
(0.15m)
6 ft (1.8m)
The unit installation must meet or exceed the following minimum clearances for proper operation.
NEO 12 1 A H
Series Designation
NEO - Neo Indoor High Wall
MULTI - Multiple Port Outdoor Unit
DUCT - Slim Duct Indoor Unit
CAS - Ceiling Cassette
FLR - Floor/Ceiling Unit
CONS - Mini Console
Product Type
S - System
O - Outdoor Units
H - Indoor High Wall
D - Indoor Duct
C - Indoor Cassette
F - Indoor Floor/Ceiling
Revision Level
Style/Color Designation
Electrical Rating
230V - 208/230V 60Hz 1PH
115V - 115V 60Hz 1PH
HP 230V
Cooling Capacity
9- 9,000 BtuH
12 - 12,000 BtuH
18 - 18,000 BtuH
Model Type
AC - Cooling Only
HP - Heat Pump
HC - Heat/Cool

7
PERFORMANCE SPECIFICATIONS & DATA
Indoor High Wall Units
Indoor High Wall Units
Indoor High Wall Units
Indoor High Wall Units
Indoor High Wall Units
NEO09HP230V1AH 9,000 9,800 2.5
NEO12HP230V1AH 12,000 13,000 3.0
NEO18HP230V1AH 18,000 19,800 3.8
NEO09HP230V1AH 218 253 277 306
NEO12HP230V1AH 217 253 277 335
NEO18HP230V1AH 324 383 459 500
NEO09HP230V1AH 218 253 277 306
NEO12HP230V1AH 217 253 277 335
NEO18HP230V1AH 324 383 459 500
NEO09HP230V1AH 18 ft. 21 ft. 24 ft. 28 ft.
NEO12HP230V1AH 18 ft. 21 ft. 24 ft. 30 ft.
NEO18HP230V1AH 22 ft. 27 ft. 33 ft. 39 ft.
NEO09HP230V1AH Polymeric Mesh 4-way Crossflow
NEO12HP230V1AH Polymeric Mesh 4-way Crossflow
NEO18HP230V1AH Polymeric Mesh 4-way Crossflow
MODEL NUMBER
MODEL NUMBER
MODEL NUMBER
MODEL NUMBER
LOW FAN
LOW FAN
LOW
MEDIUM FAN
MEDIUM FAN
MEDIUM
HIGH FAN
HIGH FAN
HIGH
TURBO FAN
TURBO FAN
TURBO
MODEL NUMBER
COOLING CAPACITY
(BtuH)
COOLING (CFM)
HEATING (CFM)
APPROXIMATE AIR THROW
AIR FILTER TYPE
HEATING CAPACITY
(BtuH)
AIR FLOW
DEHUMIDIFICATION
(Pts./hr.)
FAN TYPE
AIR THROW DATA

8
SOUND DATA
ELECTRICAL DATA
PRODUCT WEIGHT
+Multi Wall Mount Units
Indoor High Wall Units
Indoor High Wall Units
Indoor High Wall Units
NEO09HP230V1AH 42 dBA 32 dBA 45 dBA 35 dBA 48 dBA 38 dBA 52 dBA 42 dBA
NEO12HP230V1AH 43 dBA 33 dBA 46 dBA 36 dBA 49 dBA 39 dBA 54 dBA 44 dBA
NEO18HP230V1AH 45 dBA 35 dBA 50 dBA 40 dBA 54 dBA 44 dBA 59 dBA 49 dBA
NEO09HP230V1AH 208/230v-1ph-60hz 187-253 0.2 20.0
NEO12HP230V1AH 208/230v-1ph-60hz 187-253 0.2 20.0
NEO18HP230V1AH 208/230v-1ph-60hz 187-253 0.3 20.0
NEO09HP230V1AH 22 lbs. 29 lbs.
NEO12HP230V1AH 22 lbs. 29 lbs.
NEO18HP230V1AH 24 lbs. 31 lbs.
MODEL NUMBER
MODEL NUMBER
MODEL NUMBER
LOW FAN
RATED POWER SUPPLY
(volt-phase-hz)
SOUND
PRESSURE SOUND PRESSURE SOUND PRESSURE SOUND PRESSURE
SOUND
POWER SOUND POWER SOUND POWER SOUND POWER
MEDIUM FAN
VOLTAGE RANGE
(volts)
HIGH FAN
INDOOR FAN
PRODUCT WEIGHT
RLA (amps)
NET OPERATING GROSS SHIPPING
POWER (watts)
TURBO FAN
Note: 1. Sound pressure ratings are estimated sound pressure measurements, 3 feet from unit.
2. Sound power ratings are per AHRI 270 and AHRI 350
Legend: RLA – Rated Load Amps

9
DIMENSIONAL SPECIFICATIONS
Model No: NEO18HP230V1AH 18,000 BtuH
Model No: NEO09HP230V1AH 9,000 BtuH
Model No: NEO12HP230V1AH 12,000 BtuH
Suction/Gas Line Port Size
Port 1 3/8-in OD Flared
Liquid Line Port Size
Port 1 1/4-in OD Flared
Drain Connector
Drain Line 0.625-in OD
Suction/Gas Line Port Size
Port 1 1/2-in OD Flared
Liquid Line Port Size
Port 1 1/4-in OD Flared
Drain Connector
Drain Line 0.625-in OD
7.1 (180)
7.9 (200)
10.8
(275)
11.7
(298)