Gree NEO09HP115V1A User manual

NEO
Duct-free Mini-Split Heat Pump
9,000– 36,000 BtuH
Technical Product Guide
Innovative Duct-free Mini Split Solution

Table of Contents
1.0 PRODUCT OVERVIEW 3
2.0 FEATURES AND BENEFITS 3
3.0 PRODUCT NOMENCLATURE 6
4.0 AHRI CERTIFICATION 6
5.0 SYSTEM FEATURES 7
6.0 USER CONTROL FUNCTIONS 8
7.0 SYSTEM PERFORMANCE 9
8.0 SOUND DATA 12
9.0 ELECTRICAL DATA 13
10.0 MAJOR COMPONETS & WEIGHTS 14
11.0 DIMENSIONAL SPECIFICATIONS 15
12.0 CLEARANCE SPECIFICATIONS 23
13.0 EXTENDED PERFORMANCE RATINGS 24
14.0 ELECTRICAL WIRING 32
15.0 CONDENSATE REMOVAL 33
16.0 TETHERED WIRED CONTROLLER 34
17.0 PRODUCT LIMITED WARRANTY 37
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© 2014 Gree Electric Appliance, Inc.

PRODUCT OVERVIEW
NEO Duct-free Mini-Split System is a Combination of Power & Efficiency
Energy-efficient yet powerful, the Gree Neo is an energy efficient duct-free split system that excels at
single zone applications. This system includes an indoor cabinet, outdoor compressor, wireless remote
and remote cradle. The Neo does not require bulky duct work so installation is simple, fast, & cost
effective; PLUS, you will find that this duct-free split system is more quiet and efficient than
conventional air conditioning systems.
FEATURES AND BENEFITS
HIGH EFFICIENCY G-10 INVERTER - The G10 Inverter uses a broad range
of variable frequencies to drive the compressor, marking the highest level of
inverter control technology available today. Unlike conventional technology
that generally regulates room temperature by running at maximum capacity and
then shutting off completely, G10 Inverter technology eliminates these harsh starts/stops. This cutting
edge functionality results in quicker arrival at desired temperatures and superior maintenance of
consistent comfort levels. Higher efficiency and significant energy savings? Yes, it yields those too.
HEAT PUMP ADVANTAGE – Gree heat pumps, powered by the G10 Inverter, provide the same heating
capacity as electric heat, while using as little as 1/3 the electricity.
INTELLIGENT DEFROST - The Intelligent Defrost function increases room comfort and saves energy
by eliminating unnecessary defrost cycles. In heating mode, the control system monitors the outdoor coil
for frost buildup, and the system switches to defrost mode only when frost buildup is actually detected.
This avoids unnecessary and wasteful defrosts.
GOLD FIN CONDENSER - The system’s corrosion-resistant Gold Fin condenser
coating (1500hr salt spray rating) is made with a gold-colored anti-corrosion epoxy.
This technology maintains excellent heat transfer properties while extending coil life
against damage from salt air and salt water in seacoast installations.
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© 2014 Gree Electric Appliance, Inc.

FEATURES AND BENEFITS (Cont.)
LOW VOLTAGE START UP – Having stable electrical power is not always an option. The Gree system
will operate from 170v to 253v (230v model) and 104v to 127v (115v models) which is suitable for
unstable power supply areas.
WHISPER QUIET Gree systems are both energy efficient and quiet. Wall mounted units operate with
sound levels starting as low as 26 dB(A).
SUBTLE APPEARANCE -Designed for a comfortable fit in virtually any living space. This slim
compact cabinet sits inconspicuously on the wall, and blends into most interior designs.
MULTI-SPEED FAN – The indoor fan can run at up to four different speeds (Low, Medium, High or
Turbo) for either COOLING or HEATING mode for maximum comfort and quiet operation.
TIME GUARD - Among the system’s many safeties is a Time Guard function to prevent rapid cycling of
the compressor. A protective five-minute time delay restricts compressor restarts after shutoff.
POWER FAILURE MODE - Power interruptions are no problem. User selections and system parameters
are stored in non-volatile memory. These parameters are retained during a power failure. When power is
returned, the system will automatically return to the last operating mode.
COMMAND CENTER–The unit comes with a factory supplied wired Tether Controller or Wireless
Remote Controller.
Note: the controllers are mutually exclusive. They cannot be used at the same time.
WIRELESS IR REMOTE CONTROLLER - The Gree multi-functional infrared hand held
wireless controller is sleek, ergonomically designed, easy to use and has a large backlit LCD
display.
WIRED TETHER CONTROLLER (Optional) – The Gree tether controller mounts to the wall up
to 25 feet from the unit. It provides complete control over operation mode, desired temperature,
fan speed, airflow direction and more.
MODE BUTTON - The units can be set to five different operating modes: HEAT, COOL, DRY, FAN
ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not
changeable. The system will automatically select heating or cooling to maintain room
temperature within this temperature band.
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© 2014 Gree Electric Appliance, Inc.

FEATURES AND BENEFITS (Cont.)
INTELLIGENT PRE-HEATING - The system guards against the annoying COLD BLOW in heating
mode, and constantly monitors the discharge air temperature. It will delay the indoor fan until the indoor
coil has warmed up to prevent blowing uncomfortable cool air into the room.
TIMER MODE – The unit can be programmed to turned ON or OFF after a specific amount time. The
time period is adjustable between one half and 24 hours.
I FEEL MODE –The unit will sense room temperature at the remote controller instead of at the indoor
unit. It then adjusts airflow and temperature accordingly for the ultimate in personal comfort control and
energy savings.
SWING LOUVER –The unit has adjustable swing louvers which can be controlled from the wired tether
or wireless controllers. Vertical swing louver allows five different vertical (up & down) air discharge
directions including Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the
room by moving the louvers up or down.
PRIVACY LOCK MODE –Both wired tether and wireless controllers have a Privacy Lock to avert
unauthorized access and stop tampering with system settings.
SLEEP MODE –The unit will automatically adjust room temperature during sleep time. This slight
change in temperature will not affect your comfort level due to the natural effects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
FAHRENHEIT ° F / CELSIUS ° C - The wired tether and wireless controllers can be set to display in
either °F or °C.
POLYMERIC AIR FILTERS –Two-piece removable polymeric air filters easily slide in and out from the
front of the indoor unit and are interchangeable. The front panel does not need to be removed to access or
change the filters. The filters are washable and permanent.
SELF-DIAGNOSIS –With an on-board computer using real-time diagnostics, the Gree system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops. Fault
codes are shown on the unit display to facilitate easy troubleshooting and repair.
AGENCY LISTINGS - All systems are listed with
AHRI (Air conditioning, Heating, and Refrigeration
Institute) and are ETL Certified per UL Standards.
5/7 YEAR LIMITED WARRANTY - Enjoy one of the most comprehensive warranties in the industry.
Seven (7) years on compressor and Five (5) years on all parts.
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© 2014 Gree Electric Appliance, Inc.

NOMENCLATURE
AHRI CERTIFICATION
MODEL NUMBER
BRAND
AHRI CERTIFICATION
NEO09HP115V1A
GREE
7181271
NEO12HP115V1A
GREE
7181272
NEO09HP230V1A
GREE
7065019
NEO12HP230V1A
GREE
7065020
NEO18HP230V1A
GREE
7065021
NEO24HP230V1A
GREE
7065022
NEO30HP230V1A
GREE
7065023
NEO36HP230V1A
GREE
7065024
Series Designation Product Type
S - System
O - Outdoor units
NEO H - Indoor High Wall
D - Indoor Duct
C - Indoor Cassette
F - Indoor Floor/Ceiling
Cooling Capacity
09 - 9,000 BTUH Revision Level
12 - 12,000 BTUH
18 - 18,000 BTUH Style/Color Designation
Model Type
AC -Cooling Only Electrical Rating
HP -Heat Pump 230V - 208/230V 60Hz 1PH
HC - Heat/Cool 115V - 115V 60Hz 1PH
S
NEO
12
HP
230V
1
A
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© 2014 Gree Electric Appliance, Inc.

SYSTEM FEATURES
Model
NEO09HP115V1A NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A
NEO30P230V1A
NEO36HP230V1A
Nominal Cooling
Capacity (Btu/H
9,000 12,000 9,000 12,000 18,000 24,000 30,000 36,000
Operating Voltage
115V
115V
230V
230V
230V
230V
230V
230V
System Type
Heat
Pump
Heat
Pump
Heat
Pump
Heat
Pump
Heat
Pump
Heat
Pump
Heat
Pump
Heat
Pump
SYSTEM FEATURES
Auxiliary Electrical
Heater
NO NO NO NO NO NO NO NO
Base pan With Electric
Heater
YES YES YES YES YES YES YES YES
Compressor With
Electric Heater
YES YES YES YES NO YES YES YES
Corrosion Protection
Gold
Fin
Gold
Fin
Gold
Fin
Gold
Fin
Gold
Fin
Gold
Fin
Gold
Fin
Gold
Fin
Inverter Type G10 G10 G10 G10 G10 G10 G10 G10
Intelligent Defrosting YES YES YES YES YES YES YES YES
Intelligent Preheating YES YES YES YES YES YES YES YES
LED Display Indoor
Unit
YES YES YES YES YES YES YES YES
Low Ambient Cooling YES YES YES YES YES YES YES YES
Low Ambient Heating YES YES YES YES NO YES YES YES
Low Voltage Startup YES YES YES YES YES YES YES YES
Memory/Power Failure
Recovery
YES YES YES YES YES YES YES YES
Multi Fan Speeds
4
Speeds
4
Speeds
4
Speeds
4
Speeds
4
Speeds
4
Speeds
4
Speeds
4
Speeds
Self-Diagnosis YES YES YES YES YES YES YES YES
Photocatalytic Filter
NO
NO
NO
NO
NO
NO
NO
NO
Ventilation (Outdoor
Air)
NO NO NO NO NO NO NO NO
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© 2014 Gree Electric Appliance, Inc.

USER CONTROL FUNCTIONS
Model
NEO09HP115V1A NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A
NEO30P230V1A
NEO36HP230V1A
Nominal Cooling
Capacity (Btu/H
9,000 12,000 9,000 12,000 18,000 24,000 30,000 36,000
Operating Voltage
115V
115V
230V
230V
230V
230V
230V
230V
USER CONTROL FEATURES
Auto Mode
YES
YES
YES
YES
YES
YES
YES
YES
Auto Fan
YES
YES
YES
YES
YES
YES
YES
YES
Auto Swing (Horizontal
Auto Swing)
NO NO NO NO NO NO NO NO
Auto Swing (Vertical
Auto Swing)
YES YES YES YES YES YES YES YES
Clock on Remote
Controller
YES YES YES YES YES YES YES YES
Dry Mode
YES
YES
YES
YES
YES
YES
YES
YES
Dry Anti-Mildew (X-
Fan) Mode
YES YES YES YES YES YES YES YES
Energy Saving Mode NO NO NO NO NO NO NO NO
Dirty Filter Alert NO NO NO NO NO NO NO NO
I Feel Function NO NO YES YES YES YES YES YES
Wired Controller
Interface
YES YES YES YES YES YES YES YES
Lock on Remote
Controller
YES YES YES YES YES YES YES YES
Quiet Mode
NO
NO
NO
NO
NO
NO
NO
NO
Room Temperature
Display
YES YES YES YES YES YES YES YES
Sleep Mode YES YES YES YES YES YES YES YES
Multi Sleep Modes
Options
NO NO NO NO NO NO NO NO
Timer Mode YES YES YES YES YES YES YES YES
Turbo Mode YES YES YES YES YES YES YES YES
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© 2014 Gree Electric Appliance, Inc.

SYSTEM PERFORMANCE
Model Numbers SEER EER Cooling Capacity Dehumid-
ification
(Pts./Hr.)
Outdoor
Temperature
Operating Range
Rated
(BtuH)
Range
(BtuH)
Min Max
NEO09HP115V1A
22
13.2
9,000
(2,559-11,601)
1.7
5 °F
109 °F
NEO12HP115V1A
20
12.0
12,000
(2,661-13,307)
3.0
5 °F
109 °F
NEO09HP230V1A
22
14.2
9,000
(3,500-9,600)
2.5
5 °F
109 °F
NEO12HP230V1A
20
12.0
12,000
(3,100-13,000)
3.0
5 °F
109 °F
NEO18HP230V1A
18
12.0
18,000
(5,970-22,350)
3.8
5 °F
109 °F
NEO24HP230V1A
18
12.0
21,400
(9,600-25,000)
5.3
5 °F
109 °F
NEO30HP230V1A
16
9.3
28,000
(9,500-30,000)
6.3
5 °F
109 °F
NEO36HP230V1A
16
8.233,6000 (7,400-36,000)
7.4
5 °F
109 °F
Model Numbers HSPF COP Heating Capacity
Outdoor Temperature Operating
Range
Rated
(BtuH) Range (BtuH) Min Max
NEO09HP115V1A
9.8
4.0
9,500
(2,423-12,966)
5 °F
75 °F
NEO12HP115V1A
9.6
3.2
13,000
(2,900-13,989)
5 °F
75 °F
NEO09HP230V1A
9.2
3.8
9,800
(2,200-11,000)
5 °F
75 °F
NEO12HP230V1A
9.2
3.2
13,000
(2,400-14,000)
5 °F
75 °F
NEO18HP230V1A
10.0
3.5
19,800
(4,100-22,000)
5 °F
75 °F
NEO24HP230V1A
10.0
3.2
23,000
(4,300-26,000)
5 °F
75 °F
NEO30HP230V1A
8.2
2.9
28,400
(10,000-33,000)
5 °F
75 °F
NEO36HP230V1A
8.2
2.5
34,600
(15,000-36,000)
5 °F
75 °F
NOTES:
1. Ratings are based on: Cooling Standard: 80 F (26.7 C) db, 67 F (19.4 C) wb air entering indoor unit and 95
F (35 C) db air entering outdoor unit. Heating Standard: 70 F (21.1 C) db air entering indoor unit and 47 F
(8.3 C) db, 43 F (6.1 C) wb air entering outdoor unit.
2. Ratings are based on 25 ft. (7.62 m) of interconnecting refrigerant lines.
3. All system ratings are based on fan coil units operating at high fan speed. Consult Physical Data tables for
air flows at selected fan speeds.
Legend EER - Energy Efficiency Ratio
HSPF - Heating Seasonal Performance Ratio
SEER - Seasonal Energy Efficiency Ratio
COP -Coefficient of Performance
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© 2014 Gree Electric Appliance, Inc.

AIR FLOW PERFORMANCE
Indoor Unit
Model Numbers
Cooling (CFM)
Heating (CFM)
Low
Fan
Medium
Fan
High
Fan
Turbo
Fan
Low
Fan Medium Fan High Fan Turbo Fan
NEO09HP115V1AH
206
247
282
335
206
247
282
335
NEO12HP115V1AH
206
247
282
335
206
247
282
335
NEO09HP230V1AH
218
253
277
306
218
253
277
306
NEO12HP230V1AH
218
253
277
335
218
253
277
335
NEO18HP230V1AH
324
383
459
500
324
383
459
500
NEO24HP230V1AH
353
412
471
589
353
412
471
589
NEO30HP230V1AH
412
530
618
706
412
530
618
706
NEO36HP230V1AH
412
530
647
736
412
530
647
736
Outdoor Unit
Model Numbers Air Flow (CFM)
NEO09HP115V1AO
1,059
NEO12HP115V1AO
1,177
NEO09HP230V1AO
942
NEO12HP230V1AO
942
NEO18HP230V1AO
1,883
NEO24HP230V1AO
2,354
NEO30HP230V1AO
2,354
NEO36HP230V1AO
2,589
Indoor Air Throw
Model Numbers
Approximate Air Throw (ft./m))
Low
Medium
High
Turbo
NEO09HP115V1AH
18 (5.5)
21 (6.4)
23 (7.0)
28 (8.5)
NEO12HP115V1AH
20 (6.1)
23 (7.0)
25 (7.6)
30 (9.1)
NEO09HP230V1AH
18 (5.5)
21 (6.4)
24 (7.3)
28 (8.5)
NEO12HP230V1AH
18 (5.5)
21 (6.4)
24 (7.3)
30 (9.1)
NEO18HP230V1AH
22 (6.7)
27 (8.2)
33 (10.1)
39 (11.9)
NEO24HP230V1AH
25 (7.6)
29 (8.8)
34 (10.4)
42 (12.8)
NEO30HP230V1AH
35 (10.7)
37 (14.3)
40 (12.1)
45 (13.7)
NEO36HP230V1AH
37 (11.3)
40 (12.1)
45 (13.7)
48 (14.6)
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© 2014 Gree Electric Appliance, Inc.