Grosvenor GT10 User manual


Version 1.8 September 2022
Disclaimer
Copyright 2022, Grosvenor Technology Ltd. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the
trademarks of their respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without
the written permission of Grosvenor Technology.
Whilst we make every effort to ensure the accuracy of our publications, Grosvenor Technology
assumes no responsibility or liability for any errors or inaccuracies that my appear in this
document.
GT10 Terminal
User Guide

Page 1
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Contents
Preface
About the GT10 terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Europe, Middle East and Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Hardware specification
Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Facial recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Optional modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Temperature Screening module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Internal Persistent Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Host Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Plug and Play deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Page 2
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Contents
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Physical Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Operating Temperature & Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Dimensions (HxWXD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Opening and fitting front panel to back panel. . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Internal Proximity Reader Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Card Swipe Reader Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Biometric Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Software
Installation
Fitting the terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Secure to a vertical surface: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Face recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Face recognition installation considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Enrolment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Supporting Information and FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Power options
AC 110-240V via adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
DC 12V. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Power over Ethernet PoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Page 3
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Contents
Battery backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Fitting the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Installing option modules
Front panel fitted options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Reader Module options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Card Swipe Reader Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Fitting Swipe Reader Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Barcode Visible Swipe Reader (RM-BARV-A) & Barcode IR Swipe Reader (RM-BAR-A) . . . 6-4
Configuring Swipe Reader Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Magnetic Swipe Reader (RM-MAG-A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Elatec Reader Module (RM-ELATEC-A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Fitting the Reader Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Configuring the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
HID Reader Module (RM-HID-IT/RS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
HID iClass SE Reader Module (RM-ICLSE-IT/RS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Module Power Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Fitting the Reader Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Reader Module Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Deister Reader Module (RM-DEI-IT/RS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Feig Fixed Code Reader Module (RM-FEIG-FC-IT/RS & RM-FEIGHI-IT/RS) . . . . . . . . . . . . 6-9
Reader Mounting plates (RMK-5VPRX-IT/RS) and (RMK-12VPRX-A) . . . . . . . . . . . . . . . . . . 6-10
Suprema SFSlim Ident 10K Reader Module (RM-SP-SFSLIM-GT10A) . . . . . . . . . . . . . . . . . 6-12
Fitting the Reader Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Testing the Module and software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Fitting Internal Proximity Reader Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Fitting the power over Ethernet module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Removing the PoE module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Fitting the Wi-Fi module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Temperature screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
About the Temperature Screening module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Installation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Temperature Screening module performance specifications . . . . . . . . . . . . 6-20

Page 4
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Contents
System start-up
Terminal setup
Accessing the GT10 terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Configuring network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Configuring Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Reader configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Wiegand Bitmask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Parity mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Testing readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Terminal health information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Testing the camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
System shutdown
Terminal recovery
Software reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Recovery menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Software Update Service
The software Update Service application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Configuring the Software Update Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2

Page 5
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Contents
Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Deployment from USB memory device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Deployment from network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Care and maintenance
Maintenance instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

Chapter 1:
Preface

Page 1-1
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Preface
Important Note:
Menus and options will vary depending on the hardware options supplied and software version
installed. Please refer to additional instructions supplied with your terminal for additional
information.

Page 1-2

Preface
About the GT10 terminal
The GT series of data collection terminals has been designed for various applications including
Time and Attendance in both the commercial and retail sectors, where low cost, flexibility and
ease of installation are essential factors.
The terminal incorporates a flexible, modular hardware design which supports different reader
technologies such as biometric, proximity, barcode and magnetic as well as enabling power
supplies and ancillary input/output modules to be easily added.
The GT series of terminals run an advanced Android operating system offering unsurpassed
functionality with flexibility giving a rich user experience for data collection solutions.
The ability to manage the software after deployment is incorporated as a fundamental function of
the system. Everything from a complete operating system flash image update to a change in
application program parameters can be downloaded over the Internet or uploaded via USB
memory stick.
About this Guide
This GT10 User Guide is intended for users who will be responsible for installing and configuring
the GT10 terminal. It is aimed at users who need to understand how to configure the terminal,
remotely connect to the terminal and how to install applications onto the terminal.
Related documents
You should also refer to the following documents, available from Grosvenor Technology:
The GT10 Installation Guide describing the hardware connections
AssistIT User Guide explaining how to use the AssistIT service for remote support
GT10 Technical Guide. This document is for software developers who write Android
applications for the GT10.

Page 1-3
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Preface
Technical Support
Technical Support can be obtained from Grosvenor Technology from the following points of
contact:
Europe, Middle East and Africa
Phone: [phone]
E-mail: [email protected]
Website: www.grosvenortechnology.com
North America
Phone: [phone]
E-mail: [email protected]
Website: www.gtclocks.com

Chapter 2:
Hardware specification

Page 2-1
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Hardware specification
Terminals
Front Panel Assembly FP-GT10-2A
Display
10 inch full colour capacitive multi-touch display with toughened glass for use in high traffic
environments
16:9 aspect ratio, 1280 x 800 pixel resolution
Processor
Industrial specification ARM Cortex A9 Quad Core 800MHz
Operating System
Android 6.00
Facial recognition
IR camera
IR and visible illumination
Enhanced exposure mode for improved performance in varying light conditions
Optional modules
The following Option modules are available:
Suprema SFM Slim
Expanded fingerprint database of 10,000+ using fast matching on terminal algorithm
Contactless smart card readers: Mifare (CSN only), Feig and Multi-tech readers
Proximity card reader: supports a range of readers, including HID Prox 125kHz
Magnetic stripe card reader
Barcode reader or external scanner: multi-format, Visible and IR
I/O relay modules

Page 2-2
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Hardware specification
Temperature Screening module
Modules
Temperature Screening module EM-TM-X
Temperature Module Mounting Kit - GT10 EM-TM-KIT-A
Expansion modules
IO Relay Module EM-IO-USB-IT
IO External Reader Relay Module EM-IO-ER-IT
Memory
2GB RAM
Internal Persistent Storage
8GB high performance flash storage
SD, SDHC and SDXC compatible card slot
Host Connectivity
Ethernet: 10/100/1000MHz
Wi-Fi: Intel dual band, dual stream 802.11ac (optional)
Power
12VDC ±5%
Power over Ethernet 802.3at/802.3af (optional)
Internal lithium ion battery, up to 2 hours backup
Plug and Play deployment
Fast easy installation
Easy to fit reader modules and peripherals

Page 2-3
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Hardware specification
Integration
Supports native Android and HTML 5 Apps
Software Development Kit available
Sound
2x Integrated stereo speakers
Integrated microphone
Camera
5 mega-pixel IR camera, wide angle; supports photo and video
Physical Security
Lockable case
Certifications
CE, UK CA, FCC (Part 15 Class B), UL
Operating Temperature & Humidity
0°C - 35°C (32ºF to 95ºF)

Dimensions (HxWXD)
230mm x 275mm x 96mm (9.1 inches x 10.8 inches x 3.8 inches)
Height with optional biometric reader: 300mm/11.8 inches
Width with optional swipe card reader: 295mm/11.6 inches

Page 2-4
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Hardware specification
Power over Ethernet (PoE). Built in module enables terminal to be powered via the
Ethernet cable using IEEE802.3af or IEEE802.3at Ethernet switch or mid-span injector.
Note: it is strongly recommended that POE+ (IEEE802.3at) is used to ensure that there is
sufficient power available for the terminal.
Camera and microphone module. Camera and microphone may be removed by
extracting the two screws and withdrawing the module.
Battery Connector. EM-BB-2HR-A provides up to two hour runtime. Battery backup may
be used with all power options, including PoE. Warning: only fit battery pack specified,
failure to observe may result in fire hazard.

Page 2-5
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Hardware specification
Ethernet Connector. 10/100/1000 baseT Full duplex, auto crossover, supports PoE
(when optional module fitted).
Recovery button. Press to access the on-screen options menu for functions, including
Factory Reset RESET Switch.
Reset button. Press to initiate hardware reset, which forces the terminalto restart.
Opening and fitting front panel to back panel
The GT10 terminal can be customised by fitting a range of option modules.
Internal Proximity Reader Modules
For reading credentials including cards and tags:
ELATEC Reader Module RM-ELATEC-A
HID 125KHz Reader Module RM-HID-IT/RS
HID iCLASS Reader Module RM-ICLSE-IT/RS
HID Reader Module RM-DEI-IT/RS
Feig HiTag Reader Module RM-FEIG-HI-IT/RS
KERI Reader Module RM-KERI-IT/RS
FEIG 125KHz Reader Module RM-FEIG-FC-IT/RS
INDALA Reader Module RM-IND-IT/RS
Reader Adapter Module 12V RMK-12VPRX-IT/RS
Reader Adapter Module 5V RMK-5VPRX-IT/RS
1. Insert the key
2. While pressing the
key in rotate
clockwise
3. Front panel bottom
can now be pulled
forward
4. When separated, lift
front panel to
remove
Note: the key cannot be
removed in the
unlocked position

Page 2-6
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Hardware specification
Card Swipe Reader Modules
Barcode Reader Module RM-BAR-A
Magnetic Stripe Reader Module RM-MAG-A
Barcode Visible Swipe Reader RM-BARV-A
Biometric Modules
RM-SP-SFSLIM-GT10A

Chapter 3:
Software

Page 3-2

Software
Operating System Android 6.0
Supports native Android and HTML 5 Apps
Remotely upgradeable/configurable

Chapter 4:
Installation