GSE MCG-101 User manual
Table Of Contents
Introduction
System Theory
Features
System Capabilities
Call Features
Codecs
Protocols
Equipment Overview
Power Setup
Power Requirements/Specs
LED Status Indicators
Analog Port
Adding Additional Phones
Adding Additional Phones (diagram)
WiFi Setup
Antenna Setup
Vehicle Mounting
Ship Mounting
Building Mounting
SIM Card Setup
Activating SIM Card
3
3
4
4
4
5
6
7
8
9
9
10
11
11
11
12
Reset
Voice and PBX Software
Installation
System Initialization
System Operation
System Functions/Extensions
GPS Tracking
XGate Satellite Email Service
Configure XGate to work with MCG-101
Test Your Configuration
Dimensions and Weight
Troubleshooting
13
14
15
15
16
16
17
17
18
19
System Theory
The MCG-101 was designed to provide the most powerful and versatile Iridium communications system to
offices, remote locations, aircraft, and maritime. The system provides an intelligent solution for Iridium satellite
phones to operate as a telephone, Internet gateway, intelligent GPS device, send/receive SMS, and attach to
other devices through RS232 and ethernet.
Introduction
Features
Telephone/POTS line
Attach any standard 2-wire telephone or PBX and you can
make and receive calls over Iridium.
Ethernet port
Attach to any computer and you can connect to the Internet,
set up your MCG-101 PBX and call routing features, and
monitor the status of your MCG-101.
RS232 port
Attach to a computer or remote terminal to connect to the
Internet, make standard data calls, or send/receive SMS.
Monitoring
The system health can be monitored locally by any computer
attached to the local network, or remotely by a system
administrator or technician.
GPS
An optional GPS receiver can track your location and send
position reports via SMS or SBD when your MCG-101 is idle.
The MCG-101 was designed using 100%
digital technology. This enables the
system to provide clear, true to life
audio, and eliminates any internal echo
problems. For external interface
portions of the system, such an analog
POTS telephone, echo cancellation is
performed by a hardware echo canceler.
Overall, the MCG-101 is the ultimate
Iridium telecommunications system
available to fulfill the needs and
demands of today’s business, marine,
and military needs.
System Capabilities
System capabilities include all major PBX features, including:
Call Features
Authentication
AutomatedAttendant
Blacklists
Blind Transfer
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Conference Bridging
Database Store/Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Do Not Disturb
Flexible Extension Logic
Interactive Directory Listing
Local and Remote Call Agents
Macros
Predictive Dialer
Privacy
Overhead Paging
Protocol Conversion
Remote Call Pickup
Remote Office Support
Roaming Extensions
Supervised Transfer
Talk Detection
Three-way Calling
Transcoding
Graphical Call Manager
Predictive Dialer
Voice mail
•Visual Indicator for Message
Waiting
•Stutter Dial tone for Message
Waiting
•Voice mail to email
•Voice mail Groups
•Web Voice mail Interface
Codecs
ADPCM/G711/G722/G7231/G72
6/G729/GSM/iLBC/Linear/LPC-
10/Speex
Protocols
IAX
SIP
SCCP
Traditional Telephony
Interoperability
FXS
MF and DTMF support
The MCG-101 is a wall mounted satellite terminal that contains Iridium technology. The terminal contains an
internal SIM card that must be installed. The MCG-101 also has an exposed connector for attaching the
required external antenna. The status of the entire system can be monitored through an attached computer.
Equipment Overview
LED Status
Indicators
Land LineEthernet
USB
Reset Button
SIM Card
GPS WiFi Iridium
Antenna
WiFI Power
Power Setup
Power Requirements
5W or 51 BTU per hour
DC Input Voltage
5V@ 3A
Environmental Requirements
Operating temperature:
32 to 113ºF (0 to 45ºC)
Storage temperature:
-13 to 158ºF (-25 to 70ºC)
Operating relative humidity:
10 to 85% (noncondensing)
Operating altitude:
up to 10,000 ft (3000m)
Storage altitude:
up to 15,000 ft (4500m)
Power
LED Status Indicators
Power
Off:
No Power
Solid:
On
Fast Flash:
Unit is booting
Signal
Off:
No signal but registered
Solid:
Idle with >20% signal
Slow Flash:
Data or voice call in progress
Fast Flash:
Registration of SIM error or no
signal to allow registration
Ethernet
Off:
Disconnected
Solid:
Connected
Fast Flash:
Network Traffic
You can connect a standard analog telephone to the MCG-101 to make and recieve calls, or dial other
extensions. The built in IP PBX manages the call routing and features which can be customized via the web
management console. The default dialing pattern and call flow is described in page 15.
Analog Port
Note: Size not to scale
MCG-101 will also work with one or two analog phones by using an MCG101 analog phone adapter (sold
separately).
2-Port Analog Adapter
This adapter provides an interface between the MCG-101 unit and two analog telephones to allow you to set
up a PBX system with multiple analog telephones. This adapter is powered by a 5V adapter. This adapter is
sold separately. Please contact your satellite dealer for more information.
Both analog adapters can work in conjunction with smartphone use. Care needs to be taken, however, in
assigning the appropriate extensions to each device so that they don’t conflict.
Adding Additional Phones (Extra)
Note: Size not to scale
Use your computer or device to connect via wifi.
WiFi Setup
SSID
wxa-102-xxxx
Password
none
Antenna Setup
Iridium
Antenna
Recommended Antenna Installation
Vehicle Mounting
When mounting the antenna on a vehicle, make sure there is no large
obstruction blocking its view of the sky.
Ship Mounting
The antenna can be installed in many different locations on board. Make
sure that the antenna has a clear view of the sky and there is no large
obstruction blocking its view of the sky.
The antenna must not be on the same plane as the radar equipment. It
is best to keep it away from radar and other RF interference for best
performance.
Building Mounting
When mounting the antenna on a building, make sure that there is no
obstruction blocking its view of the sky.
Activating SIM Card
If you purchased airtime or a SIM card for your MCG-101 unit, your satellite provider will most likely have
already inserted the SIM card into the unit for you. Most providers ship SIM cards unactivated, however, so
you will have to request activation of your SIM card in order to begin testing and using your system. MCG-101
can use both prepaid, postpaid and crew SIM cards.
Once you are ready to begin using your unit, call or email your satellite dealer to request airtime activation.
Generally, activation takes a few hours, but it can take up to 48 hours to cycle through the Iridium system.
Once your airtime is activated your validity period for prepaid airtime will start. If you have postpaid airtime,
your contract start date will begin with the activation date.
If you did not purchase airtime or a SIM card at the time you purchased the MCG-101, you will need to choose
airtime and receive a SIM card. Please follow instructions under “Insert or Switch out SIM Card” to insert the
SIM card into the MCG-101 unit yourself.
SIM Card Setup
SIM Card
Reset
Standard Reset
Press and release quickly
Factory Reset
Press and hold for 5 seconds
Reset Button
The MCG-101 can run voice calls made on your smartphone through the
Iridium network as regular Iridium satellite phone calls. In order to enable
this feature you must download the free XGate Phone App.
Note: While it is recommended to use the XGate Phone app, any SIP VoIP
soft-phone client software can be used with the MCG-101.
All settings are automatically put in for you. It is not necessary to make
any changes. To make a call the MCG-101 must be powered ON and you
must be connected to the wireless network.
Voice and PBX Software
Username
201
Password
1234
Proxy
192.168.10.1
XGate Satellite Phone App will allow you to make phone calls through the MCG-101 using your smartphone.
You will be able to access all your contacts just as you would normally be able to do. The MCG-101 comes
pre-programmed with four SIP voice extensions. By default, these extensions are 201 through 204. The SIP
password for all 4 extensions is 1234.
201 is defined as the captain line and is the only line that can receive calls. The XGate Phone app comes
configured for use with extension 201. If more than one user is expected to use the system then each user
should be assigned a different extension.
Extension, passwords, and ring groups can be defined in the MCG-101’s web admin UI under Services > PBX.
If using an Analog phone adapter with MCG-101 (sold separately), the phone adapter will assign line 1 (the
Captain line) to extension 201 and line 2 (if using a dual phone adapter) to extension 202.
Users using the XGate Phone app in addition to analog adapters need to change the settings in XGate Phone
or other SIP client to change the SIP extensions to something other than 201 and 202 (since those two
extensions will automatically be assigned to the analog adapters and will cause conflicts if the SIP clients try
to use those same extensions).
Installation
System Initialization
The entire system will require three (3) minutes to initialize. The system
is ready for operation when the front panel of the MCG-101 displays green
lights. (see LED behavior charts Pg 6)
System Operation
How to place a call:
International: Dial 011 (country code) (phone number)
US: Dial 001 (phone number)
Iridium: Dial 8816 (phone number) or Dial 008816 (phone number)
How to receive a call:
Dial the phone number of the Iridium SIM card installed in your MCG-101.
Contact your Service Provider if you need assistance with your SIM cards.
International
011 (country code)(phone number)
US
001 (phone number)
Iridium
8816 (phone number)
or
008816 (phone number)
System Functions/Extensions
GPS Tracking
The MCG-101 works as a tracking device with the industry-leading RedPort Tracking service. The MCG-101
provides tracking data using the integrated GPS chip built directly into the satellite terminal.
The MCG-101 works with the Iridium network and offers tracking. Tracking service with the MCG-101 is a
premium service with a monthly fee. If you don’t have tracking enabled, please contact your service provider
for more information. The MCG-101 can also send position reports via SMS.
XGate Satellite Email Service
XGate is the world’s leading independent satellite email, web and weather service. The MCG-101 blocks all
data traffic from going over your satellite connection except XGate-compressed email, web and weather data.
XGate is available for several Operating System platforms. You will find links for all versions here:
http://www.redportglobal.com/support/xgate-downloads
We recommend that you register your service before installing the software. XGate must be registered in order
to receive a valid username and password. You can register here: http://registerxgate.redportglobal.com/
Online registration is required for new users that have only an iOS and/or Android device. Computer users
are welcome to register online as well; or, you can register from within the software (see the XGate Help File
> Register for Service for details).
During registration you must enter a Preferred User Id. This Id will become part of your new satellite email
address. It is important to enter a valid email address for the Contact Email as this will become the email
address of record on your account that is used for all official notices.
System Functions/Extensions
When you have successfully registered the account, open XGate and enter the account information in the
Settings window. To find the Settings window:
On Windows PC: go to Options > Settings
On MAC: go to Preferences
On iOS device: go to Settings
On Android device: go to Settings
Congure XGate To Work With The MCG-101
Open XGate Settings and select the Connection Type “Aurora”.
Test Your Conguration
1. Power ON the MCG-101.
2. From your computer, tablet, etc. connect to the wireless network created by the MCG-101. The name of
the wireless network will be something like wxa-112-xxxx.
3. Open XGate and click the <Start> button.
4. You can see the progress of the connection in the XGate Log window.
Dimensions and Weight
Height
2 in. (5.08 cm)
Width
8 in. (20.32cm)
Depth
8 in. (20.32cm)
Weight
4 lb (1.8kg)
MCG-101 (without mounting tabs)
Ringing REN
5.0
RMS Ringing Voltage
60 V DC RMS
On Hook Voltage
9 0 V D C
Telephone Jack
If your connection attempt was not successful please refer to the XGate Help File for more detailed information
and adjust your configuration accordingly.
If you are still unable to connect using your satellite phone, please answer these questions:
1. Which OS are you using? (Windows, Mac, Linux, Apple iOS, Google Android, etc)
2. Where are you located in world? What environment are you in? (Rural, city, marina, open-sea, etc).
3. What is your XGate username?
4. What version of XGate are you using?
5. What is the error message that appears in the session log? To expedite your support request, please submit
of copy of the entire transaction log.
Please note that you are using a MCG-101 and submit your answers in an email to your satellite dealer.
Troubleshooting
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