Thuraya IP Voyager User manual

ThurayaIPVoyager
SatelliteTerminal
HUGHES.
THURAYA
stayclose
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User
Guide

Thuraya IPVoyager
User Guide
Revision 2
3500883-000 l
PROPRIETARY NOTICE
All rights reserved. This publication and its contents are proprietary
to Hughes Network: Systems, LLC. No part of this publication may
be
reproduced in any form or by any means wittlout the written
permission of Hughes Network: Systems. LLC. 11717 Exploration
Lane.Germantown. Maryland 20876.
HUGHES, HughesNet, IPoS, SPACEWAY, AIReach, Broodbond
Unbound, ond Connect to the future are trademarlc:s of Hughes
Network: Systems. LLC. All other trademarlc:s are the property of
their respective owners.
Copyright 11:12013 Hughes Ne1work Systems. LLC

Safety Information
Foryour safety and protection, read this entire user guide before you
attempt to use the Thuraya IPVoyager. In particular,readthissafety
section carefully. Keep this safety informationwhere you can refer to if
necessary.
..-..-1 WarningSymbolsUsedInthisGulde
Thissectionintroduces the various types of warningsusedinthis
document to alert you to possiblesafety hazards.
WARNING
Potentialradiofrequency (RF) hazard.Whereyousee this
alert symbol and WARNING heading,strictly follow the
warning instructions to avoid injury to eyes or other
personalinjury.
WARNING
Where you seethis alert symbol andWARNING heading,
strictly follow thewarninginstructions to avoid personal
injury.
DANGER
Electric shock hazard:Where yousee thisalert symbol and
DANGER heading,strictly follow the warning instructions to
avoid electric shock injury or death.
ThurayaIPVoyager UserGuide

..-..-1 WARNINGS FOR THE THURAYA IP VOYAGER TERMINAL
/)\. DonotstandatthesideortopoftheAntenna(ADU)
This device emits radio frequency energy when in the transmit
mode. To avoid injury, do not place head or other body parts
atthe side ortop of the ADU when system is operational.
Maintain a distance of one meter away from those areas of
the ADU.
Properly ground the Below Deck Unit (BDU)
Failure to properlyground the terminal BDU mayresultin
severe personalinjuryor death.Use the GROUND terminal on
the BDU and follow the instructions found inthe Installation
manual.
& General
Handle your Thuraya IP Voyager with care.The ADU is weather
resistant per IEC 60529 IP56; however, do not submerge the
unit.AvoidexposingtheThuraya IPVoyagertoextremehotor
coldtemperaturesoutsidetherange-25°Cto+55°C.
Avoid placing the terminal BDU close to cigarettes, open
flames or anysource of heat.
Changes ormodifications to the terminal BDU not expressly
approved byHughes NetworkSystems couldvoid your
authority to operate this equipment.
Only use a soft damp cloth to clean the terminal BDU.
To avoid impaired performance,please ensure the unit's ADU
is not damaged or covered with foreign material like paint or
labelling.
When insertingtheSIM,do not bend it or damagethe
contacts inany way.When connectingthe interface cables,
donotuseexcessiveforce.
£ In thevicinity of blastingworkandinexplosive environments
Never usethe Thuraya IPVoyager where blastingwork is in
progress.Observe all restrictions and follow any regulations or
rules. Areas with a potentially explosive environment are often,
but notalways, clearly marked. Do not usethe Thuraya IP
Voyagerwhile at a petrol filling station. Do not use near fuel or
chemicals.
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ThurayaIPVoyager UserGuide
& Qualified service
Donotattempt to disassemble theADUorterminalBDU.The
unit does not contain consumer-serviceable components.
Onlyqualifiedservicepersonnelmayinstallorrepair
equipment.
& Accessories
UseHughesapproved accessories only.Useof non-approved
accessories may result inloss of performance, damage to the
IP Voyager,fire,electric shock or injury.
Connecting devices
Never connect incompatible devices to the Thuraya IP
Voyager.When connecting the Thuraya IPVoyager to any
other device,read the device's User Manual for detailed
safety instructions.
Pacemakers
The various brands and models of cardiac pacemakers
available exhibit a wide range of immunity levels to radio
signals. Therefore,people who wear a cardiac pacemaker
andwho want to use the Thuraya IPVoyager shouldseekthe
advice of their cardiologist. If, as a pacemaker user, you are
still concerned about interaction with the Thuraya IP Voyager,
wesuggest youfollow theseguidelines:
• Maintainadistanceof20cmfrom theWi-Fiantenna
andyour pacemaker:
• Maintainadistance ofone meterfrom the mainADU
frontandsidesandyourpacemaker;
• Refertoyourpacemakerproductliteraturefor
informationonyour particular device.
Ifyou have any reason to suspect that interference is taking
place,tum off your Thuraya IP Voyager immediately.
Hearingaids
Most new models of hearingaids areimmuneto radio
frequencyinterferencefromsatelliteterminalsthataremore
than2metersaway.Manytypesofolderhearingaids maybe
susceptibletointerference,makingitverydifficulttousethem
nearaterminal.Shouldinterferencebeexperienced,maintain
additionalseparationbetweenyou andthe IP Voyager.
&

Electrical Storms
Operation of the Thuraya IP Voyager duringelectrical storms
mayresultinsevere personal injuryor death. Ensure the
Below Deck Equipment is properly grounded to the vehicle
chassis.
INFORMATION TO USER
Hughes Network: Systems, LLC, declares under our sole responsibility that the product
Hughes 9105 Satellite IP Terminal to which this declaration relates, is in conformity with the
following standards and/or other normative documents: ETSI EN 301 444. ETSIEN 300 328,
ETSIEN301489-1. ETSI EN301489-17.ETSI EN301 489-20.IEC60950-1.Weherebydeclare
that all essential radio test suites have been carried out and that the above named
product is in conformity to all the essential requirements of R&TTE Directive 1999/5/EC and
RoHS-2Directive 2011/65/EU.
This device complies with Port 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received,includinginterference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for Closs B Digital
Device. pursuant to Part 15 of the FCC Rules. These limits ore designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates and can radiate radio frequency energy and. if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However. there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on. the
user is encouraged to try to correct the interference by one or more of the following
measures.
• Reorient orrelocate the receivingADU
• Increasetheseparationbetweentheequipmentandreceiver
• Connect the equipment into an outlet on a circuit different from that to which the
receiveris connected
• Consult the dealer or an experienced radio/TV technician for help
Any changes or modifications not expressly approved by the party responsible for
compliancecouldvoidthe user'sauthority to operate theequipment.
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5
ThurayaIPVoyager UserGuide
Contents
SAFETY INFORMATION......................................................................................................1
WARNINGSYMBOLS USED IN THIS GUIDE •..•..•..•..•..•..•..•..•..•..•..•..•..........•..•..•..•..•..•..•..1
WARNINGS FOR THETHURAYA IP VOYAGER TERMINAL •..•..•..•..•..•..•..•..•..•..•..•..•..•..•. II
CONTENTS .......................................................................................................................... V
INTRODUCTION.............................................................................................................. 1
FIRST TIMESET-UP............................................................................................................... 1
QUICK REFERENCE ............................................................................................................ 2
GLOBAL POSITIONING SYSTEM OPERATION.................................................................................... 2
INTEGRATED STATUS DISPLAY ..................................................................................................................... 2
WEBMANMACHINEINTERFACE{WMMI}SCREENS .................................................3
HOMESCREEN.................................................................................................................................................... 4
PROPERTIES SCREEN ............................................................................................................. 5
STATISTICS SCREEN•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 6
CONNECTION MANAGEMENT SCREEN ..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..• 7
STAIUS SCREEN ..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..• 8
SETTINGS SCREENS•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9
NETWORK SETTINGS SCREEN•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9
SECURITY MANAGEMENT SCREEN••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 77
LOGIN SETTINGS SCREEN••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 73
WLANCONFIGURATIONSCREEN•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 14
WLAN SECURITY SCREEN ..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•. 7 5
REMOTE ACCESS SCREEN ..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•. 76
ADVANCED SETTINGS SCREEN••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 78
UPGRADINGTHETHURAYA IPVOYAGER •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 19
UPGRADING SOFTWARE .......................................................................................... 19
TROUBLESHOOTING.......................................................................................................... 21
GENERAL TROUBLESHOOTING .•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•. ........21
STATUS CODES ..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•. 24
GLOSSARY .......................................................................................................................... 36
SPECIFICATION ........................................................................................................... 38
INDEX......................................................................................................................................... 40

1
Thuraya IPVoyager User Guide
Introduction
YourThurayaIPVoyagerterminalprovidesmobile,high-speeddata
communicationsviasatellite.Using"AlwaysOn"technology,youcan
remainconnected to the Internetwhileonly sendingorreceivingthe
datathatyouneedatspeedsofupto444kbits/s,just asifyouwere
sittingatyour officedesk.
The Thuraya IPVoyager workswithyour computer usinganEthernet or
Wi-Fi connectionmuch likecommercially availablewireless routers. Note
that the Wi-FiAccess Point in theThuraya IPVoyager uses a separate
subnet and DHCPserver than thewired Ethernet port. An internal router
allows IPtraffic toflow seamlessly between the two subnets andout over
the satellite link.
WhiletheThuraya IPVoyager operates verysimilarly toother data
modems that you may be familiarwith, there are a few important
operating differences to note. Please read this user guide carefully to
understand all the aspects of operatingyourThuraya IPVoyager.
FirstTimeSet-Up
Please refer to the installation manual for the Thuraya IP Voyager
terminal as it applies to your installation.
/1\,
Donotstand infrontof theAntenna(ADU)
The ADU emits radio frequency energy when in the transmit
mode. To avoid injury,do not place head or other body parts
atthesideortopoftheADUwhensystemisoperational.

Quick Reference
This section serves as a reference guide, identifying the key operational
aspectsofusingtheThuraya IPVoyagersystemandthe Controlsand
Indicators ontheThuraya IPVoyager and theirfunctions.
1it-1it-I GlobalPositioningSystemOperation
The Thuraya IPVoyager contains anintegrated Global Positioning
System (GPS) receiver that is usedto providelocationinformation. GPS
location information is required for system access, and the reception of
a new GPS location is attempted automaticallyevery time Thuraya IP
Voyager is powered on. The GPS receiver is located inthe antenna,
otherwise known as the Above Deck Unit (ADU). Itis updated
automatically during operation provided the ADU is able to receive the
GPS signal.
1it-1it-l 1ntegratedStatusDisplay
TheterminalBDUhasan IntegratedStatusDlsplay
which allows you to view the operational status of
the terminal.The display includes four lights for this
purpose as explained inthe following table
Light
Colour
Description
Power
Green
Onwhen the BDU is powered up
(lightis embedded in the power
switch)
Network
Connection
Green
On when a network connection
hasbeen established (light is next
to the world icon)
GPS
Green
Onwhen a valid GPS location has
beenobtained (light is labelled
GPS)
Fault
Red
On when the Thuraya IP Voyager
hasdetected afault, check the
web userinterface for additional
information (lightisnexttothe
warningicon)
2 Thuraya IP Voyager User Guide