GSScanner GSsmart User manual

GSsmart
User Guide
Benutzerhandbuch
Guide d‘utilisation
Gebruiksaanwijzing

Contents
1. Introduction.............................................................................. 4
1.1 Terms ..................................................................................... 5
2. First Time Usage ..................................................................... 5
3. GSsmart Basic Operations ..................................................... 6
3.1 Power On ............................................................................... 6
3.1.1 Potential Errors .................................................................. 6
3.2 Power Off ............................................................................... 7
3.2.1 Potential Errors .................................................................. 7
3.3 Battery Power Level............................................................... 7
3.4 Start (Scan) ............................................................................ 8
3.4.1 Tag file ............................................................................... 9
3.5 Installation of a Software Upgrade........................................ 10
4. GS Control................................................................................ 10
4.1 Pre requirements for running GS Control ............................ 10
4.2 Synchronize ........................................................................... 11
4.2.1 Potential Errors .................................................................. 13
4.3 Settings .................................................................................. 14
4.4 Device .................................................................................... 15
4.5 About...................................................................................... 16
4.6 Help........................................................................................ 16
5. Errors....................................................................................... 17
6. FAQ and Support...................................................................... 18
Englisch
GSsmart User’s Guide
Product Description......................................................................... 2-3
GSsmart ACCESSORIES ................................................................. 3
1

No. Description Function
1Left LED (green)
Left LED (red)
Green LED:
Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
Red LED:
Lights up red if connect to ext. power (USB or power adapter)
Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
2Right LED (yellow)
Right LED (blue)
Yellow LED:
Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
Blue LED:
Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
3Key 1 (Trigger
Barcode or RFID
reader)
Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
4Key2 (Delete
function)
Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
5Power ON/OFF Please refer to the document “SHH GSsmart User Manual_v1.0.pdf”
6USB interface
protect cap and
stylus ap.
Protects the USB interface for damage.
The USB cap contains a stylus for touch panels.
7Battery cover Turn the button 90° to open and access the battery
8Build in stylus Stylus for touch panel
1
3
2
4
6
5
PRODUCT DESCRIPTION
GSsmart
8
7
2

No. Description Function
1USB (device) interface interface for communication and bat-
tery charging (for use with rechargea-
ble Li-Ion battery only!)
2USB Cap lock Locks the USB cap when mounted
12
No. Description Function
1Serial number label Device serial number
2Protection glass for
barcode reader
Keep this glass free of dirt and scratch
to have the best reader performance.
1
2
No. Description Function
1Shirt clip Used to easylly carry the smartScanndy
fastened at a shirt pocket
2Belt clip Used to fix the smartScanndy at a belt
clip
GSsmart ACCESSORIES
1
2
GSsmart can be operated by eigther 3xAAA batterys (1.5 Volts each) or by a rechargable Li-Ion battery
(PANMOBIL).
No. Description Function
1Contacts for chargeing
the Li-Ion battery
Battery contacts for charging the
Li-Ion battery
2Contacts AAA batteries Battery contacts for standard AAA
batteries
3Clip holder (accessory)
Holder
Holder for fixing the shirt clip, belt
clip or nac belt (accessory)
12
3
3

4
1. Introduction
This document is a user guide for GSsmart, see figure 2. The GSsmart is used for scanning and authentica-
ting CC RFID tags placed on CC containers see figure 1.
The main purpose of the GSsmart is to authenticate tags, which can result in three results:
• Authentic – The status which the GSsmart returns when reading genuine CC RFID tag.
• Counterfeit – The status which the GSsmart returns when reading a false CC RFID tag on a CC con-
tainer. See the FAQ and support in section 6 for what to do with these containers.
• Suspect – The status which the GSsmart returns when the data read from the tag was incomplete or
contains errors, either the GSsmart did not read all the tag data or the tag is damaged.
In this user guide all text are in English. To select a different language for the GSsmart see section 4.3.For
the GSsmart to properly authenticate tags, it needs to be synchronized with the latest security data and
configuration. The synchronization is performed when the GSsmart is connected to a Windows PC via the
USB port (see Figure 3). The Windows PC must have a working Internet connection.
Figure 1 CC Container with CC RFID tag Figure 2 GSsmart
Figure 3 GSsmart in USB cradle

This document contains the following sections:
1. Introduction – This section.
2. First Time Usage – A step by step guide for how to start using the GSsmart
3. Basic Operations – This section contains a general description of how to power on and off
the GSsmart, how read results and errors are being informed to the user.
4. GS Control Menu – This section describes how to use the maintenance application where
the user can change settings, see an about screen, and how to synchronize the GSsmart.
5. Errors – This section contains a description of potential errors and corrective actions.
6. FAQ – This section describes how to access the FAQ and support.
1.1 Terms
Authentic: Is how a genuine tag is identified by the GSsmart.
CC RFID tags: RFID tags attached to CC Containers see figure 1.
Counterfeit: Is how a non genuine tag is identified by the GSsmart.
Ethernet: Local network provided by the user, used to establish a connection to the
Internet.
LED: Lights on the GSsmart, see Figure 3. If the left light is red then the GSsmart is
charging. If the left light is green then the GSsmart is turned on. The LED on the right are used
to inform the user about device status during initialization and when reading tags.
PANMOBIL: The Manufacturer of the GSsmart.
Suspect: Is the result of an incomplete reading of a CC RFID tag or a defect CC RFID tag. USB:
The USB is used to charge and synchronize the GSsmart via GS Control
application, see figure 3.
2. First Time Usage
The first time the GSsmart is turned on it has to synchronize with the server before it can scan.
Follow these steps to prepare the GSsmart.
1. Power on the GSsmart.
2. Connect the GSsmart to a Windows PC via the USB port.
3. Starting the GS Control is either done automatically when the device is connected to
the PC or by navigating to the USB directory and running runME.bat.
4. When the GS Control is started you should perform a Synchronization
(see section 4.2).
5. After a successfully Synchronization remove the GSsmart from the USB on the Win-
dows PC.
6. When removed the GSsmart re-initializes and during this the blue LED on the right
is blinking. When initialization is complete the blue LED on the right is turned off and
the GSsmart can be used for scanning.
5

3. GSsmart Basic Operations
This section contains a description of how errors and messages are shown, how to power on/
off the device and how the battery level is displayed.
3.1 Power On
The GSsmart is powered on by pressing the OK/Power button, see figure 4.
When the GSsmart is powering on it starts by initializing the application. During
Initialization the blue LED on the right will blink.
Figure 4 Power Button
Figure 5 Startup and initialization complete Figure 6 Error during initialization.
When the startup is complete the right LED will be turned off.
If an error happens during initialization then the blue and yellow LED on the right will light
alternating. A high and low frequency will sound and the GSsmart will start vibrating. This
continues for 5 minutes.
6
wait
max. 3-4 min.
▶

3.2 Power Off
To turn off the GSsmart, press the power button as shown in Figure 7. While powering off the left green
LED on the left will turn off as shown in figure 8.
Figure 7 Power Button Figure 8 Power off device
3.2.1 Potential Errors
If there is a problem with powering off, the battery may be removed and reinserted. For details on how to
remove the battery, see the device manual, or see section 6 for FAQ and support.
3.3 Battery Power Level
When the battery is low the green LED on the left blinks every 2 seconds.
When the battery power is low the GSsmart may still be able to scan, but it is less effective than before.
Figure 9 - Battery is low
7
3.1.1 Potential Errors
In case of an error during startup follow these steps:
1. Power off the GSsmart, see section 3.2 below.
2. Make sure the GSsmart is fully charged, place it in the cradle and wait for the left red LED
to turn off.
3. Turn the device on. If it does not power on, see section 6 for FAQ and support.

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3.4 Start (Scan)
The scanning functionality aims to authenticate CC RFID tags, by identifying the tag as authentic, counterfeit
or suspect. The scan process only handles CC RFID tags, thus other RFID tags placed on a container will not
be scanned.
A scan is started by pressing the buttons marked as (1) or (2), see figure 10.
• Button (1) is used for normal readings.
• Button (2) is used to do an UNDO of a previous read CC RFID tag.
See section 3.4.1 for details on when to use which button.
The scanning is continued as long as the button is being pressed.
Figure 10 Start Scan Buttons
When scanning a tag one of 3 results is returned
Authentic: The green LED turns on shortly and the device makes a distinct beep.
Counterfeit: The blue LED turns on shortly and the device makes a distinct beep.
Suspect/None: The blue LED blinks and the device makes a distinct beep.
Already been authenticated and scanned again: The blue LED blinks and the device makes a distinct beep.
Figure 11 Authentic Figure 12 Counterfeit Figure 13 Suspect
Tags already authenticated are not re-authenticated in the same scanning process. However if a different tag
is read in between two readings of the same authentic tag then the GSsmart will signal that an authentic tag
is read.

It is not possible to scan tags when the device is connected to the USB mass storage or connected to
power.
The device vibrates in the following situations:
• If an RFID tag is read as suspect or counterfeit the GSsmart device vibrates for a short period of
time.
• If the device for some reason is not able to read RFID tags and the user presses a button (1) or (2) to
start scanning, the device reports an error by beeping, blinking and vibrating as long as the button
is pressed.
While scanning the GSsmart may signal a beep when it is initialized, scanned a genuine tag, encountered a
counterfeit or suspect.
A tag may be scanned multiple times, but is only counted once. The scan is stopped by releasing the scan
button (1) or (2).
3.4.1 Tag file
If you select to log tag reads in the GS Control – Settings view then the following behavior is to be expected.
When the user presses button (1) to start a scanning process then all tag reads are logged as READ.
When the user presses button (2) to start a scanning process then all tag reads are logged as UNDO.
Both types of scanning result is recorded in the same file. A sample of the file is shown below
Time (UTC), EPC, authentication result, READ/UNDO
21-10-2010 06:48:01,33161403d0000340546ca63f,OK,READ
21-10-2010 06:48:07,33161403d00003406fe811a8,OK,READ
21-10-2010 06:48:15,33161403d00003406b072417,Suspect,READ
21-10-2010 06:48:27,33161403d000034043677d7d,Counterfeit,READ
21-10-2010 06:48:33,33161403d00003406f61c1e7,OK,READ
21-10-2010 06:48:44,33161403d00003406f61c1e7,OK,UNDO
21-10-2010 06:48:46,33161403d000034043677d7d,Counterfeit,UNDO
The first column shows the time when the container was read (in UTC time zone).
Next the EPC number of the read tag. This is the unique identification of the tag on the container.
The authentication result is either OK, Counterfeit or Suspect.
The last column lists whether the read was done as a normal READ or an UNDO read.
9

10
3.5 Installation of a Software Upgrade
If a new version of the application is downloaded when using GS Control (see section 4) then this will be
installed on the device.
When the GSsmart is removed from the USB it re-initializes.
Figure 14 During Initialization the blue LED on the right blinks
If a new version of the application has been downloaded GSsmart installs and test the new application.
If this is successful the blue LED on the right stops blinking for a short while. Hereafter the blue LED on
the right starts to blink again. This means that the installation of new software has been installed and that
the GSsmart is restarted.
When the blue LED on the right turns off it is ready to be used for scanning.
4. GS Control
GS Control is an application that provides administrative functions and support information. The different
menu items are explained below.
4.1 Pre requirements for running GS Control
A Java Runtime environment (JRE) must be installed on the Windows PC onto which the GSsmart is con-
nected.
Starting the GS Control is either done automatically when the device is connected to the PC or by naviga-
ting to the USB directory and running runME.bat
If no JRE is present a page like the one below is displayed to inform you that this should be in place.
Figure 15 The computer is not in compliance

4.2 Synchronize
This functionality allows synchronization of data and software on the GSsmart. The result of scanning a
tag (authentic, counterfeit or suspect, see 4.2 above) depends on the data synchronized with the server,
it is recommended to synchronize once a week. If the GSsmart is not synchronized then it will stop wor-
king after 3 months, (see section Device Errors)
The synchronization can be requested when the GSsmart is connected to a Windows PC and the GS
Control is started.
When selecting Synchronize the GS Control first checks whether the computer has a working Internet
connection. If this is the case you can select update to get the latest data from the central system.
Figure 16 Testing Connection Figure 17 Internet Connection is working
If no Internet connection exists an error message is shown to the user see section 4.2.1
11
wait
max. 3-4 min.
▶

When selecting Update data is synchronized from a central server.
The synchronization consists of:
• Update Configuration, see figure 19. The configuration contains parameters to control the scan-
ning of tags.
• Update Security Data, see Figure 20. The security data is required for authenticating the tags.
• Application update, see figure 21. If a new version of the application is available then it is downloa-
ded, installed and tested (see section 5).
If the synchronization is successful then the GS Control displays a message “Update has completed
successfully”, see figure 22. You should then remove the GSsmart from USB to install the downloaded
updates.
Figure 19 Downloading Configuration Data Figure 20 Downloading Security Data
Figure 18 Start Downloading
12

Figure 21 Downloading Application Updates Figure 22 Update was successful
The updated data will be installed next time the device is un-plugged from the USB.
4.2.1 Potential Errors
If no Internet connection exists on the Windows PC then GS Control will show the message “A
working Internet connection is NOT available.” (see Figure 23). See section 6 for a description of
potential errors.
Figure 23 Internet Connection is not available
13

If the GSsmart has already been synchronized the same day then a message is shown in the top line if
synchronization is activated, see Figure 24. The GSsmart will not synchronize until the next day.
Figure 24 Already synchronized today
If after a successful synchronization the device is locked the device makes a distinct sound and the blue
LED is turned on. This means that the GSsmart has been disabled centrally.
4.3 Settings
When selecting ‘Settings’ from the main menu then the settings screen is displayed as
shown in Figure 25.
From the settings screen it is possible to change the language and different device
configurations.
Figure 25 Settings
14

Language – determines in what language the GS Control should present its information.The following langu-
ages are available:
• English
• French
• German
• Spanish
• Italian
• Norwegian
• Danish
• Swedish
• Dutch
• Czech
• Portuguese
• Polish
Power Level – determines the effect used when reading the tags. Selecting the optimal
power level might improve reading in different environments.
Timeout - Determines how many minutes the device should be inactive before it is
suspended. Selecting ‘Never’ means that the device is never suspended.
Enable Logging – If you select ‘Yes’ all tag reads made on the GSsmart device will be
recorded in a file on the USB under the folder/scan.
When user selects ‘Select default’ the device reverts to default settings for the device.
Default language is ‘English’. The user must select ‘Save’ to store changes.
4.4 Device
When selecting ‘Device’ from the main menu then the content of the Device Log file is
displayed as shown in Figure 26.
There is also a link to the FAQ providing additional information regarding the device.
Figure 26 Device Log
15

4.5 About
When selecting ‘About’ from the main menu then the About view is displayed as shown in Figure 27.
The About screen contains information about when the GSsmart was last successfully synchronized, the
current version of installed software for the GSsmart and the device identification.
Figure 27 About
4.6 Help
When selecting ‘Help from the main menu then the online help information file is displayed as shown in
Figure 28.
Help displays online help information about the GSsmart device and GS Control application. There is also
a link to a FAQ providing additional information regarding the device.
Figure 28 Help
16

5. Errors
Different errors can occur when using the GSsmart. These are listed below
Initialization error - The device makes a distinct sound (two alternating frequencies) and the LED on the
right toggles between blue and yellow if an error occurs during initialization, for instance if a hardware
error is detected.
Low battery - When the battery is low on power the green LED on the left flashes every 2 second
Time to synchronize - If the 3 month mark for the last synchronization is less than one week away then a
sound consisting of 3 frequencies are played every time the user power on the device. This sound is repea-
ted 3 times.
In case the device is locked you should try to synchronize and get the latest data and application updates.
The device is locked - If the blue LED on the right is kept turned on after initialization then the device is
locked. A sound consisting of 3 frequencies is played every time the user power on the device. This sound is
repeated 9 times. To avoid the device becoming locked you should synchronize and get the latest data and
application updates. If the problem persists please contact Panmobil Support.
The device should preferably synchronize with the central server once a week to get the
latest data and application updates. This is done using the GS Control application which can be started
when the device is connected to a Windows PC via the USB.
Errors during scanning are often related to low battery. If an error occurs then follow these steps:
1. Turn off the GSsmart
2. If the battery is low, recharge
3. Turn on the GSsmart
4. Retry
5. If it still fails then consult the FAQ or customer support, see section 6.
Errors in GS Control are displayed in the top line, see the example in Figure 29, errors may be displayed in
all parts of the application.
Figure 29 Error Example
17

In general if an error occurs using the GS Control then execute a retry operation by following these steps:
1. Remove the GSsmart from the USB.
2. Turn off the GSsmart and hereafter turn it on again.
3. After the device has completed initialization do connect the device to the USB again.
4. Restart the GS Control and repeat the operation that failed.
5. If it still fails then consult the FAQ or customer support, see section 6.
Error Code Description Action
700-750 Error when during Synchronization Please, execute the retry operation
800-810 Error reading device log file Please, execute the retry operation
900 Error reading About information Please, execute the retry operation
910-930 Error reading or writing Settings Please, execute the retry operation
1000 Error when communicating with the server Please, execute the retry operation
1100 Device is locked Please, execute the retry operation
6. FAQ and Support
A FAQ and support is available on the PANMOBIL dedicated web shop (http://www.gsscanner.com/).
18

Deutsch
GSsmart Handbuch
Produktbeschreiung...................................................................................................20-21
GSsmart Zubehör ...................................................................................................... 21
19
Inhalt
1. Einführung ................................................................................................. 22
1.1 Begriffe ...................................................................................................... 23
2. Inbetriebnahme ......................................................................................... 23
3. Erste Schritte mit dem GSsmart ................................................................ 24
3.1 Einschalten ................................................................................................. 24
3.1.1 Fehler ......................................................................................................... 24
3.2 Ausschalten ............................................................................................... 25
3.2.1 Fehler ......................................................................................................... 25
3.3 Batterieladungsanzeige ............................................................................ 25
3.4 Starten (Scannen) ....................................................................................... 26
3.4.1 Tag-Datei .................................................................................................... 27
3.5 Installation eines Software-Upgrades ......................................................... 28
4. GS Control ................................................................................................... 28
4.1 Voraussetzungen für die Ausführung von GS Control ................................ 28
4.2 Synchronisieren .............................................................................................29
4.2.1 Fehler ........................................................................................................... 31
4.3 Einstellungen ............................................................................................... 32
4.4 Gerät ............................................................................................................. 33
4.5 Über .............................................................................................................. 34
4.6 Hilfe .............................................................................................................. 34
5. Fehler ............................................................................................................ 35
6. FAQ und Support .......................................................................................... 36