Guardian Voyager Portable Ceiling Lift System 98000 Service manual

Installation
&
Instruction
Manual
Guardian®Voyager Portable
Ceiling Lift System
Model 98000

Voyager Portable
IMPORTANT SAFEGUARDS
DO NOT ATTEMPT TO USE THIS EQUIPMENT WITHOUT UNDERSTANDING THIS MANUAL.
To ensure safe operation, read the entire manual before installing, operating or servicing this equipment.
If anything is not completely understood, please contact your supplier for more details. Failure to comply with warnings in this manual may
result in injury or damage.
Keep this manual in a safe place for future reference. Keep key provided with the lift where it is readily available should emergency lowering
ever be required.
Contents of this book are subject to change without prior notice to users.
Important information is highlighted by the following terms which appear throughout the manual. Pay particular attention to the informa-
tion provided under these headings.
WARNING– Symbol is intended to alert user to the hazards or unsafe practices which could result in serious bodily harm.
CAUTION– Intended to alert the user of the presence of important operating and maintenance instructions, which could prevent product damage or
possible personal injury.
NOTE– Offers helpful information concerning certain operating procedures.
Additional copies of this manual can be obtained from your supplier. Please quote the product model number.
IMPORTANT - READ AND UNDERSTAND THESE INSTRUCTIONS OR SERIOUS INJURY MAY RESULT.
FAILURE TO FOLLOW ALL INSTRUCTIONS COULD RESULT IN INJURY OR DEATH.
KEEP THESE INSTRUCTIONS AND THE EMERGENCY DESCENT KEY WITH THE LIFT AT ALL TIMES.
READ THE OPERATION AND MAINTENANCE INSTRUCTIONS IN THIS MANUAL BEFORE INSTALLING, OPERATING OR SERVICING THIS EQUIPMENT.
WARNING:
•Before attempting lift, read user’s manual.
• Your lift is for transferring persons only. Do not use the lift for any other purpose.
•Always carry out the daily checklist before using the lift.
• Guardian ceiling lifts are specifically designed for Guardian ceiling rail systems, slings and accessories. Slings and accessories
designed by any other manufacturer should not be used and will void Guardian’s warranty. Use only Guardian slings and acces-
sories to maitain user safety and product utility.
• DO NOT use a Guardian sling on any other manufacturers' lifts.
• Guardian ceiling lifts are intended to be used for persons within the specified weight limit indicated for the lift. Do not
attempt to lift more than the weight limit indicated.
• Always plan your lifting operations before attempting to transfer a person.
• Do not use a sling that is not recommended for the lift.
• Never use a damaged, torn or frayed sling. May result in serious injury or death.
• Always fit the sling according to the instructions in the sling user manual.
• Always follow the lifting procedures outlined in this manual.
• Use all controls and safety features according to the instructions in the user manual. Never attempt to force an operating or
safety control. Forcing will only strain or damage a control and may compromise safety.
• DO NOT store the charger in a shower, bath or other area with high humidity.
• DO NOT drop the lift or battery. Dropping the battery or lift may cause internal damage that is not easily seen. If damage is
suspected have it examined by a qualified person.
• Replace any precautionary or instruction labels that cannot be easily read.
•IMPORTANT– Keep all components of the lift clean and dry and have electrical and mechanical safety checkpoints done as
instructed in the Maintenance section of this manual.
Important Safeguards 3
TABLE OF CONTENTS
Introduction............................................................................................ 2
Important Safeguards ............................................................................... 3
Description of Equipment .......................................................................... 4
Operation................................................................................................ 6
How to Use the Voyager Portable.......................................................... 6
Emergency Lowering Feature ................................................................ 7
Battery Information............................................................................ 7
Maintenance & Care.................................................................................. 9
Troubleshooting ....................................................................................... 14
Parts and Accessories................................................................................ 15
Log ........................................................................................................ 15
Warranty ................................................................................................. 16
This manual contains important safety and maintenance instructions. Please read
it carefully before using your Guardian Voyager and refer to it as often as needed
for safe and efficient use.
If you have questions regarding the safe use and/or assembly, maintenance or specifications of your
Guardian Voyager, you should call Customer Service at 800-333-4000, 303-218-4600 or from Canada at
800-263-3390.
For service and repair, remember your authorized Sunrise supplier is able to provide the assistance you need.
Save this manual for future reference.
INTRODUCTION
SUNRISE LISTENS
Thank you for choosing a Guardian Voyager Lift. We want to hear your questions or com-
ments about this manual, the safety and reliability of your Voyager Lift and the service you
receive from your Sunrise Medical Supplier. Please feel free to write or call us at the
address and telephone number below:
Sunrise Medical
Customer Service Department
7477 East Dry Creek Parkway
Longmont, Colorado 80503
[phone] or [phone]
FOR ANSWERS TO YOUR QUESTIONS
Your authorized supplier knows your Voyager Lift best and can answer most of your ques-
tions about its safety, use and maintenance. For future reference, fill in the following:
Supplier: ___________________________________________________________________
Address: ____________________________________________________________________
Telephone: __________________________________________________________________
Serial #: ____________________________________________________________________
Date Purchased: _____________________________________________________________
EQUIPMENT IDENTIFICATION
The unit's identification number (specification, model, serial number) appears on a name-
plate attached to the back panel.
RECEIPT OF EQUIPMENT
Upon receipt of the equipment, verify it against the packing list to ensure complete deliv-
ery. Inspect the equipment for possible damage due to shipping. If there is any damage, DO
NOT USE the equipment and notify the carrier immediately to file a claim. Furnish complete
information concerning damage claims or shipping errors to your supplier. Include all
equipment identification numbers along with a full description of damaged parts.
Voyager Portable
2Introduction

Voyager Portable
WHAT'S INCLUDED
ITEM QTY
Voyager lift 1
Battery 1
Charger 1
Power cord 1
4mm Allen key 1
Instruction manual 1
PARTS DESCRIPTION
SPECIFICATIONS
Description of Equipment 5
SHOCK PREVENTION
WARNING:
•DO NOT touch or use a lift with bare conductors or a damaged power cord.
Electrically live equipment can electrocute a person. If the lift has any exposed
or damaged wires, contact your local dealer immediately.
•IMPORTANT: The safety of this equipment relies on a properly installed EARTH
connection. DO NOT connect to an unearthed mains plug or socket. It is the
responsibility of the customer to ensure the mains supply in their premises is
correctly earthed.
• DO NOT splash or expose electric parts of the device to water or moisture.
• Check the nameplate for voltage and cycle requirements. These requirements
may differ from country to country. Do not attempt to use the lift in an area
that has different voltage and cycle requirements.
FIRE AND EXPLOSION PREVENTION
WARNING:
• Batteries may explode, leak and cause personal injury if not disposed of properly.
• Do not place or store the battery under direct sunlight or near a heat source.
• Do not dispose of in fire.
• Do not short the battery terminals.
• Do not incinerate.
•Flush with water if electrolyte (Acid) comes in contact with skin or eyes.
•Batteries must be recycled; dispose of them according to local law instructions.
When returning batteries, insulate their terminals with adhesive tape, etc.; oth-
erwise the residual electricity in used batteries may cause fire or explosion.
EQUIPMENT WARNING LABELS
Inspect all precautionary labels on the equipment. Order and replace all labels that cannot
be easily read.
DESCRIPTION OF EQUIPMENT
OPERATING FEATURES
• Lifting capacity: 440 lbs. (200 kg)
• Ultra-light: 12 lbs. (5.45 kg) (battery included)
• Electronic soft-start and soft-stop motor control
• Easily accessible controls on both sides of the unit
•Manual emergency lowering device in case of electrical failure
• Emergency brake in case of mechanical failure. Operates on the same principle as a
car safety belt mechanism
•Quick-Release feature allows very fast winding and unwinding of the strap before and
after transfer operation.
• Anti-crush feature stops the lift when there is no tension on the strap, avoiding any
injury to the user. This feature also prevents the strap from getting twisted inside the
machine.
• Current limiter for circuit protection in case of overload
•Low battery disconnect system to protect batteries from been drained
• Lifting speed: 1.6 in/sec (4 cm/sec)
• Strap length up to 88 in (2.2 m); tested for 3000 lbs. (1363.6 kg)
The CE mark
The Voyager Portable carries the CE mark and complies with the following EC directives:
•Medical Devices Directive (93/42/EEC)
•EMC Directive (89/336/EEC)
• Low Voltage Directive (73/23/EEC)
Voyager Portable
4Description of Equipment
1
2
3
4
5
6
7
8
9
10
11
12
13
8
9
10
13
1. Hook
2. Strap
3. Carry handle
4. Battery eject button
5. Control buttons
6. Carry bar
7. Optional handset
8. Battery
9. Charge indicator
10. Charger
11. Power cord inlet
12. Fuse magazine
13. Power cord

Voyager Portable
CAUTION– Push knob completely over to ensure the Quick-Release will work properly.
CAUTION– Quick-Release will not work if there is tension on the strap. Make sure the strap has some
slack in it before attempting to slide the knob over. DO NOT force the knob. It should slide
easily.
CAUTION– When using the Quick-Release, hold the strap in your hand and release the knob only when
the strap is not moving in or out of the lift. This will prevent wear of the internal compo-
nents.
15. Sling may be removed from around the person being lifted.
EMERGENCY LOWERING FEATURE
The Voyager Portable has an emergency manual-lowering feature in the event of an electri-
cal or functional failure.
If the lift malfunctions when a person is being transferred, the emergency manual lowering
device provides a safe way of lowering the person onto a chair or bed.
To operate the emergency lowering feature:
1. Find the rubber stopper and label on the side of the lift (Figure 4).
2. Pull the rubber stopper out of the Voyager Portable casing - DO NOT DISCARD.
3. Move the person being lifted over a bed or chair.
4. Using the allen key provided with this manual, turn the key clockwise to lower the
person being lifted into the chair (Figure 5). As the key turns the motor directly,
each key turn will move the user slightly.
5. To lower the person being lifted more quickly, use a power drill with a 4mm allen key
bit.
6. Once the person being lifted is lowered safely into a chair or bed, take the lift to a
certified technician to be serviced.
BATTERY INFORMATION
• 24 Vdc, 2.0 Ah interchangeable and rechargeable battery.
•Provides 10 to 30 transfers per battery charge. This will vary depending on user
weight and battery condition.
CAUTION– Do not drop battery. A dropped battery may have internal damage that is not visible. It may
lose its ability to recharge.
Due to internal damage caused when the battery is dropped, the battery may indicate it is
fully charged, when in fact the battery cannot hold a full charge. A green light indicated on
the charger may not accurately reflect a full charge on a damaged battery.
CAUTION– NEVER attempt to use a battery that appears to be damaged or dented.
CAUTION– DO NOT store battery near a heat source. Heat will damage the battery.
Always keep metal battery contacts clean.
The life cycle (number of charging cycles) of the battery is largely dependent on the depth
of discharge in each cycle. The deeper the battery is drained the shorter the battery life.
The life of the battery is also related to such factors as varying temperatures and rest peri-
ods between charge and discharge.
NOTE– To prolong battery life, put the battery into the charger WHENEVER THE LIFT IS NOT IN USE.
The battery will not over-charge.
Guardian uses sealed lead-acid batteries. Unlike nickel-cadnium batteries, these batteries do
not have any memory effect. Therefore, batteries should not be completely drained before
recharging.
NOTE– Do not drain battery excessively. This will dramatically reduce the battery life.
If the low battery buzzer sounds, be sure to recharge the battery as soon as possible.
Operation 7
OPERATION
Read “Safety Instructions and Warnings” before attempting to use the Voyager Lift.
Always perform the daily checklist before each lift use.
CAUTION– Carry the Voyager Portable by its handle only. Do not carry the lift with the reacher accessory
or other accessory not intended to be used to carry the lift. Damage to the lift may occur.
HOW TO USE THE VOYAGER PORTABLE
1. Install the sling (see instructions included with your sling).
2. Take the battery out of the charger and insert it into the lift. Make sure the silver
contact points go inside the lift.
3. Once the sling is installed, unwind the strap. There are two ways to unwind the strap:
a. Press the button while holding tension on the strap with the other hand.
(There must be tension on the strap for the lift to function.)
b. The other way to unwind the strap is to use the Quick-Release. Push the knob (1)
and pull the strap out of the lift (2) (Figure 1).
CAUTION– Push knob completely over to ensure the Quick-Release will work properly.
CAUTION– Quick-Release will not work if there is tension on the strap. Make sure the strap has some
slack in it before attempting to slide the knob over. DO NOT force the knob. It should slide
easily.
4. Attach the round hook to the trolley in the track (Figure 2).
5. Move the lift over to the person being lifted.
CAUTION– Hold the lift with one hand at all times when near a person.
6. Lower the lift below the chin before beginning to attach the sling straps (to avoid
the risk of facial contact caused by movement of the lift). For a person in a lying
position, lower the lift near the thorax, then install the straps.
7. Attach the straps of the sling as described in the Sling Instructions for the sling to
be used.
8. Carefully observe the user's safety as you lift the person slightly by pressing the
control button.
BEFORE LIFTING:
• Make sure that all straps are attached to the carry bar.
• Make sure the person being lifted is comfortable.
• Make sure the sling is not caught on an obstruction (wheelchair brake
or arm of chair).
If any problems occur, lower the person being lifted immediately and correct the
problem.
9. Lift until the buttocks of the person being lifted clear the arm supports or the top of
the bath or bed before moving the person (Figure 3). Guide the legs past any obstacle.
10. When the person being lifted is located above the desired point of transfer and ready
to be lowered, press the button.
11. Use the handles on the back of the sling to position the person being lifted when
transferring into a chair. Hold the handle firmly as the sling lowers, and the sling will
tilt back to position the person being lifted.
12. Once the person being lifted is properly seated and the straps are loose, remove the
sling from the lift.
CAUTION– Hold the lift with one hand at all times when near a person.
13. Slide the lift away from the person being lifted.
14. Unhook the lift from the trolley in the rail and use the Quick-Release to shorten the
strap. To do so, push the knob (1) and hold the strap while it winds itself into the
lift (2) (Figure 1).
Voyager Portable
6Operation
Figure 1 Figure 4
Figure 5Figure 2
Figure 3

Voyager Portable
Operation 9
Charging the battery with charger #93500: (Figure 7)
1. Check to make sure the green light on the charger is illuminated (Figure 8). This indi-
cates that the charger is on. Insert the battery into the charger with the silver con-
tact points of the battery going into the charger.
2. The charging indicator light will flash yellow while the battery is charging. If the
battery is approximately within 85% of being fully charged, the charging indicator
light will illuminate solid yellow (Figure 8).
3. If the battery is low, it will take approximately 2 hours for a full charge.
NOTE– Whenever possible, leave the battery in the charger when the lift is not in use.
NOTE– At minimum, charge the battery until the light is solid yellow (not flashing) before using again.
This will extend the life of the battery.
4. When the lift is needed again, pull the battery out of the charger and, gently slide it
back into the Voyager portable lift. The silver contacts should be inside the lift.
5. The power cord can remain plugged into the wall indefinitely, convenient for
overnight recharging.
6. The battery can be left in the charger for an extended period of time without damag-
ing either the charger or battery.
7. If the green light does not go on when the charger is plugged into an electrical out-
let, see “Troubleshooting”.
Charger Specifications (93500):
• Class 2 power cord rated at 2.5 A (100-240 Vac, 50-60 Hz)
• Charger input: 100-240 Vac, 50-60 Hz, 50VA
• Charger output: 27 Vdc 1A
• Input fuse: 1A 250 V located inside the charger
Charging the Battery
Do not operate the charger unit with a damaged cord or if the unit has been
dropped or damaged.
DO NOT forcibly bend the power cord or place a heavy object on it. This will dam-
age the cord and may cause fire or electrical shock.
DO NOT pour liquid on or near the charger.
CAUTION– DO NOT place the charger unit in locations that are:
• Extremely hot
• Dusty or dirty
• Very humid
• Moving or vibrating
CAUTION– Do not attempt to put a damaged battery into a charger. Inspect the battery first for dents
or damage.
Charging the battery with charger #98820:
1. Eject the battery from the lift unit by using the Battery Eject Button (1). Keep your
hand near the opening to catch the battery (2) (Figure 6-A).
CAUTION– Keep one hand near the opening for the battery before pushing Eject button. Do not allow
the battery to eject and fall.
2. Insert the battery into the charger (3) with the silver contact points of the battery
going into the charger (Figure 6B).
3. The indicator light will illuminate red to white to green depending on the battery
drain. If the light does not go on, check “Troubleshooting” in this manual for assis-
tance.
4. If the battery is low, the light will show red or orange when you place the battery in
the charger. The light will gradually turn to a white or yellow color, then to green
when fully charged.
NOTE– Whenever possible, leave the battery in the charger when the lift is not in use.
NOTE– At minimum, charge the battery until the light is green before using again. This will extend the
life of the battery.
5. When the lift is needed again, pull the battery out of the charger and gently slide it
back into the Voyager Portable lift. The silver contacts should be inside the lift.
6. The power cord can remain plugged into the wall indefinitely, convenient for
overnight recharging.
7. If the battery has been in the charger for an extended period of time, or if the bat-
tery has not been drained, it is possible that the light on the charger will turn off or
not go on. This is only the case when the battery is 99.9% charged.
8. To test the charger, use the battery in the lift a few times then put the battery in
the charger. If the light still does not go on, see “Troubleshooting” section of this
manual.
Charger Specifications (98820): 120 Vac, 60 Hz, 0.5A
Voyager Portable
8Operation
Figure 6-A
Figure 6-B
Figure 7
Figure 8
Solid yellow light indicates
battery is 85% charged.
Blinking yellow light indi-
cates battery is under
charged.
Green light indicating
power to the charger.

Voyager Portable
Maintenance & Care 11
Voyager Portable
10 Maintenance & Care
Strap Inspection
This equipment is built with a strap that can withstand a load of 3000 lbs. (1364 kg).
However, if this strap is damaged or shows signs of wear, the acceptable load on the strap
before rupture can drop rapidly and present a danger for the person being lifted or the
caregiver.
Sunrise Medical recommends thoroughly inspecting the strap every two months as follows:
1. Completely unwind the strap.
2. Look for any of the signs of wear described in (Figure 9).
If there is any sign of wear as indicated here or other visual defect, the strap
should be changed immediately. By continuing to use the lift without changing
the strap, caregiver and user safety is greatly compromised. In any case, Sunrise
recommends to change strap at least every two years.
NOTE– Make note of results of inspection in the logbook on the back of this manual.
HANDLING AND STORAGE
Avoid violent shock during transportation.
The lift should not remain stored for long periods of time without recharging the batteries.
NOTE– Sunrise Medical recommends charging of batteries at least every two weeks even if the lift is
not used. This will prevent premature aging of batteries.
BATTERY REPLACEMENT
Sunrise uses sealed lead-acid batteries. Unlike nickel-cadmium, these batteries do not have
any memory effect. Therefore, batteries should not be completely drained before recharge.
Replace the battery when it has been dropped or if there is a noticeable reduction in the
number of transfers that can be performed between charges. If you notice the Voyager
Portable “beeping”, see the instructions in “Troubleshooting” to ensure it is a problem with
the battery.
To replace a battery, contact your local provider and order product number 98850.
NOTE– DO NOT ATTEMPT TO USE A BATTERY NOT SPECIFIED BY SUNRISE MEDICAL.
Guardian batteries are specially designed for Guardian charging systems.
Attempting to use an unauthorized battery may seriously damage the lift and/or
the charger or cause serious injury.
Loose threads in stitched area.
Noticable discoloration by
having a lighter color strap than
the double thickness stitched
area.
Side wear
Middle wear
Figure 9
Loose threads in
stitched area
Noticable discol-
oration– strap is
lighter in color than
the double thickness
stitched area.
Side wear
Middle wear
MAINTENANCE & CARE
Always carry out the daily checklist before using the lift.
Unauthorized alterations made to the Voyager Portable could cause serious injury.
The Voyager Portable and accessories should be thoroughly inspected periodically.
Sunrise Medical recommends an authorized service dealer perform the inspec-
tions. Daily checks should be performed by the user before use.
Preventative maintenance specified in this manual can prevent accidents and
reduce repair costs.
DAILY CHECKLIST
The following procedures must be followed before each use:
•Charge the battery whenever the lift is not in use.
• Inspect the battery before placing it in the Voyager Portable. If the battery appears
to have any damage, DO NOT USE. Replace the battery immediately.
• Inspect the lift for any damage. If the lift casing does not look properly aligned, if
there are any cracks or other damage on the lift or if any parts are missing, DO NOT
USE. Contact your local provider to have the lift serviced.
• Attach the lift to the trolley in the rail. Inspect the visible strap for any signs of
wear, frays, loose threads or other damage. If there is any evidence of damage, DO
NOT USE. Contact your local provider to have the lift serviced.
• Inspect the sling for tears, frayed straps or loose stitching. If the sling has any of
the above damage, DO NOT USE. Contact your local provider to have the sling
replaced.
• Inspect the reacher and adjustable extension strap (if you have these options) for
wear. Check the adjustable extension strap for frays or loose stitching. Check the
reacher for damage in the metal hook or handle. DO NOT USE if there is any damage.
• Inspect the hook at the top of the strap to ensure it is properly attached and there is
no damage to the hook.
• Make sure the lift is free to traverse the rail.
•Check the control buttons for correct functioning.
INSPECTION AND CLEANING
Clean the Voyager body with a soft dry cloth or a soft cloth lightly moistened with a mild
detergent solution. Do not use any type of solvent that may damage the finish.
DO NOT immerse lift in water.
To ensure a better rolling surface for the trolley wheels, clean the inside of the track every
four months. To do so, insert a damp cloth in the opening and slide it from one end of the
track to the other.
Always replace rail end stopper (if they have been removed) after servicing.

Voyager Portable
Maintenance & Care 13
Voyager Portable
12 Maintenance & Care
Laundry Instructions
The following symbols are used on sling labels and relate to washing instructions:
Maximum washing temperature 140° F (60° C) permanent cycle.
Do not use bleach.
Do not dry clean.
Tumble dry low.
Do not iron.
For normal washing and cleaning, follow the care instructions on the label of the product.
Storage
Slings should be stored away from direct sunlight, stress, pressure, excessive heat or
humidity. The sling should be kept away from contact with sharp objects, corrosives or
other possible damaging material.
1. Check for any sign of wear on sling straps as described in Figure 11 and at the strap-
sling junction. Buckles should be checked to ensure that the locking/unlocking mech-
anism opens and closes easily and is secure when locked.
2. Check for any sign of deterioration of the sling material. Check for general external
wear, local abrasion, cuts, holes or burns in the webbing and for chemical attack.
3. Look at “stitched areas” for broken, worn, pulled or unraveled stitches.
4. Sling should be cleaned as indicated on the tag.
If there is any sign of wear or deterioration as indicated above or other visual
defects, the sling should be changed immediately. By continuing to use the lift
without changing the sling, caregiver and user safety is greatly compromised and
serious injury or death may result.
NOTE– Make note of results of inspection in the logbook at the back of this manual.
PERIODIC INSPECTION
Sunrise Medical recommends the Voyager Portable and its accessories are thoroughly exam-
ined and tested every six months. The examination and test should be conducted according
to Sunrise recommendations.
Loose threads in stitched area.
Noticable discoloration by
having a lighter color strap than
the double thickness stitched
area.
Side wear
Middle wear
Figure 11
Loose threads in
stitched area
Noticable discol-
oration– strap is
lighter in color than
the double thickness
stitched area.
Side wear
Middle wear
CHARGER FUSE REPLACEMENT
If the charger light doesn't illuminate when there is a battery in it, perform the following
steps:
1. Make sure the battery is properly placed in the charger. The silver contact points
should be inside the charger.
2. Check to make sure the power cord is correctly plugged in to the charger and the
wall.
3. If the light still doesn't work, plug the charger into a different outlet in a different
area to ensure that the outlet is working properly. Pull the power cord out of the
charger. Under the socket for the power cord, there is a drawer or magazine where
there are fuses. Using a pen or screwdriver, pull the drawer out gently. Pull the
burned fuse out of the drawer that is next to the charger (Figure 10) and discard.
Take the replacement fuse and place it in the same slot where the burned fuse was.
Slide the drawer back into the charger. Plug the power cord into the charger. Place
the battery into the charger and check for the light.
4. If the light does not illuminate, contact your local dealer for assistance.
SLING SAFEGUARDS, INSPECTION AND CARE
For maximum user safety and hygiene, read the following instructions:
PLEASE READ AND UNDERSTAND THE FOLLOWING WARNINGS BEFORE USING A GUARDIAN SLING.
Guardian ceiling lifts are specifically designed for Guardian ceiling lift systems,
slings and accessories. Slings and accessories designed by any other manufacturer
are prohibited and will void Guardian's warranty. Use only Guardian slings and
accessories to maintain user safety and product utility.
The person to be transferred must be assessed by a qualified professional as able
to be transferred before attempting to transfer.
Observe a trained expert perform the transfer procedures and practice the transfer
procedure several times with a capable individual before attempting to transfer a
person with limited capabilities.
Before transferring the user from a stationary object (wheelchair, bath or bed),
slightly raise the person off the stationary object and check that all sling attach-
ments are secure. If any attachment is not correct, lower the user and correct the
problem, then raise the user and check again.
Use a sling recommended by the user's doctor, nurse or medical assistant as
appropriate for the person's ability and needs.
DO NOT use any kind of plastic backed incontinence pad or seating cushion
between the user and the sling material that may cause the user to slide out of
the sling during a transfer.
DO NOT exceed the maximum weight limitation of the sling.
Whenever possible have someone assist you to ensure the person's safety at all times.
READ ALL INSTRUCTIONS BEFORE ATTEMPTING TO INSTALL A SLING.
Figure 10

Voyager Portable
Troubleshooting 15
Voyager Portable
14 Maintenance & Care
TROUBLESHOOTING
PROBLEM
1. The unit doesn't work when you
press the up or down buttons on the
handset.
2. The unit doesn't work when you
press the up or down buttons on
both sides of the lift.
3. The unit starts and stops repetitive-
ly.
4. The lift emits a “beep” during uti-
lization. The unit may stop lifting
but you can still lower it.
5. Charge indicator on the charger
(green-red) doesn't light up when
the battery is in the charger.
6. Battery is always dead after a few
transfers (3 to 5).
7. The light on the charger shows green
when the battery is inserted, yet the
lift will only do one or two transfers.
8. The light on the charger shows green
when the battery is inserted, yet the
lift will only work when there is no
one in the lift. When you attempt to
transfer someone, the lift stops.
9. The light on the charger always
lights up red and does not turn to
green after an overnight charge.
10. The battery does not slide into the
lift.
11. Cannot remove battery from the lift.
TO CHECK
1. Make sure the handset is plugged correctly into the unit.
2. Use the control switches directly on the unit. If they are working, it indicates a prob-
lem with the handset; you would then need to change the handset.
1. Is the battery charged and correctly installed?
2. Ensure the battery is inserted into the lift with the silver contact points inside the
lift.
3. Place the battery into the charger and check the light on the charger. If the light
remains red, leave the battery in the charger for approximately two hours.
4. Is the Quick-Release knob completely to the left (locked) position? If not, lift will
not operate. Tighten the tension on the strap to help move the Quick-Release knob.
5. Is there tension on the strap? The “Anti Crush” feature will prevent the lift from
working if there is no tension.
6. If all of the previous points have been checked without success, you probably have a
motor or electric problem. You then need to call your local Sunrise Medical provider.
1. If the load is more than safe working load, the unit will not work due to an overload
protection on the motor.
2. Has the lift been making a “beeping” sound? The battery is low and needs to be
charged.
1. Batteries are low, place in charger.
1. Check the orientation of the battery. The silver contact points should be inside the
charger.
2. Is the charger plugged into a standard outlet?
3. Check the condition of the fuse. If needed, change it with a spare one (see
Maintenance section of this manual).
4. Has the battery been in the charger for many hours? (See “Battery Information” in
the Operation section.)
1. Replace battery with a new one. The life of the current one is probably nearly over
(see “Battery Replacement” in the Maintenance section).
1. Battery has either been dropped or damaged in some other way. Replace the battery.
1. Battery is damaged - have it replaced.
1. Try a different battery in the charger if available.
2. Have the battery and charger checked by your local provider.
1. Check if there is any damage to the battery that would interfere in the lift battery's
slot. IF THERE IS DAMAGE, DO NOT USE THE BATTERY.
2. Try to slide in another battery to see if there is any damage in the lift battery's slot.
If so, call your local Sunrise Medical provider; if not, discard the damaged battery.
1. See “Charging the Battery” in Operation section on how to remove the battery.
2. If the battery will not come out of the lift, tilt the lift to the side so that the battery
opening is under the lift. With your hand guarding the opening for the battery, press
the eject button on the front of the Voyager Portable while gently tapping the lift to
help jolt the battery out of the lift. ONCE THE BATTERY IS REMOVED, DISCARD BAT-
TERY AND REPLACE.
3. If you cannot remove the battery after trying the above, contact your local provider
for assistance.
MAINTENANCE, INSPECTION AND TEST
Failure to follow these instructions could result in serious injury or death.
Sunrise Medical recommends a thorough inspection and test of the Voyager and lifting
accessories, slings, etc. every six months. The examination and test should be conducted
according to the procedures below.
Carry Bar
1. Check the carry bar for damage or wear.
Carriage Wheels
1. Check for damage, cracking or rust.
2. Check for wear on the axles.
3. Check for firm attachment.
4. Lubricate axles.
Lifting Strap
1. Completely unwind the strap.
2. Check strap for wear and fraying.
3. Check stitching.
4. Check for degradation due to chemical attack.
5. Replace the strap at least every two years.
6. Check carabiner for damage, wear, cracks and correct functioning of the safety latch.
Lift Unit
1. Confirm correct operation of the emergency brake.
2. Check for wear on the drive chain and sprockets.
3. Inspect internal plugs and sockets for damage and good electrical contact.
4. Confirm correct operation of the mechanical emergency lower function.
5. Inspect all welds for cracking.
6. Inspect Quick-Release system for wear.
7. Lubricate chain and sprocket.
Charging
1. Confirm correct functioning of the charger.
2. Check for correct fuse rating.
3. Check electrical cord plug and socket for proper mating; look for damage, evidence of
burning or arcing.
4. Check electrical cord plug is fitted with the correct rated fuse.
5. Check charger contact for corrosion.
6. Confirm charge status lights are functional.
Electric Controls, Plugs & Sockets
1. Check the Battery Eject button for correct functioning.
2. Check that control buttons function in both directions.
3. Check the hand control (if fitted) for correct functioning in both directions.
4. Check the fit of the hand control plug and socket (if fitted).
Slings & Accessories
1. Confirm the sling is a Guardian sling.
2. Check the load bearing straps for wear or fraying.
3. Ensure the straps are securely stitched.
4. Check the body of the sling for wear or cuts in the fabric.
5. Check any side suspenders for wear on the hooks or central suspension point.
6. Inspect strap extension, if present, for wear.
7. Inspect arm extension, if used, for wear and correct functioning.
Track Installation
Refer to Easytrack User Manual for installation and maintenance instructions.

Voyager Portable
LOG
Log 17
Voyager Portable
16 Parts & Accessories
PARTS & ACCESSORIES
Guardian Hammock Sling (Figure 12)
The Hammock is our most universal sling. It has an incorporated head support and a unique
strap system that keeps the person being lifted secure in the sling. A special polyester fab-
ric in the seat area helps to reduce friction and makes the sling easy to place around a per-
son being lifted and easy to remove without lifting them. Best choice for most situations,
including bathing. Available in sizes Small (90000), Medium (90001) and Large (90002).
Guardian Hammock 6 Strap Sling (Figure 13)
The Hammock 6 Strap Sling is almost identical to the Hammock sling, except it provides
extra security and a tighter fit for persons who are low-tone or who would prefer a more
secure feeling. The head support is tighter and the extra straps on the side provide more
lateral support. Available in sizes Small (90010), Medium (90011) and Large (90012).
Guardian Quick-fit Sling (Figure 14)
The Quick-fit Sling is specially designed for persons who are stocky or obese, especially in
the midsection. Padding around the buttocks and leg area helps to provide extra support
comfortably. This sling does not provide head support. Available in sizes Small (90020),
Medium (90021) and Large (90022).
Guardian Hygienic Sling (Figure 15)
The Hygienic Sling is excellent for changing incontinence pads or for transfers onto a toilet,
as it provides an open area from the middle of the back to the middle of the thigh. In
order to use this sling, the person being lifted must have good muscle tone in their shoul-
ders and upper body. Available in sizes Small (90030), Medium (90031) and Large (90032).
Arm Extension (Figure 16)....................................................................Item No. 98830
Adjustable Strap Extension (Figure 17)..................................................Item No. 98870
Two-Button Handset (Figure 18) ...........................................................Item No. 98890
Voyager Battery Pack...........................................................................Item No. 98850
Voyager Battery Charger ............................................................Item No. 93500/98820
Voyager Portable Carry Bag..................................................................Item No. 98810
Figure 16
Figure 17
Figure 12
Figure 13
Figure 14
Figure 15
Figure 18