
LIMITED PRODUCT WARRANTY
Warranty Statement — International
LIMITED WARRANTIES
Subject to the terms, conditions and limitations set forth herein, Custom Equipment, LLC (“The Company”)
warrants to the first end-user (“Buyer”) that:
1. Limited Product Warranty
for a period of 24 months from the date that a new product manufactured by the Company (“Product”) is
delivered to Buyer, the Product will (i)conform to the specifications published by the Company for such Product
as of the date of delivery; and (ii)be free of any defect in material and/or workmanship under normal use and
maintenance; and
2. Extended Structural and Chassis Warranty
For period of 60 months from the date that the Product is delivered to the buyer, the chassis and other
structural components of such Product will be free from defects in material and/or workmanship under normal
use and maintenance.
EXCLUSIONS/WHAT IS NOT COVERED
The following items are NOT covered under this Limited Warranty:
• Defects in, and damages or loss relating to, any batteries incorporated by the Company into or made a part
of the Product. Any such defects, damage or loss shall be exclusively covered by the battery manufacturer’s
warranty, if any. For more information regarding the battery warranty, the Buyer should contact the battery
manufacturer using the contact information shown on the battery;
• Damage or loss resulting from or caused by carrier handling;
• Damage or loss resulting from or caused by normal wear and tear, weathering, lack of use or use with
incompatible equipment or software;
• Damage resulting from or caused by improper maintenance, improper handling or storage, improper use,
abuse, neglect, operation beyond rated capacity, or operation after discovery of defective or worn parts;
• Any part, component or assembly altered or modified in any way not approved in writing by the Company; and
• Acts of God, accidents or any other causes beyond the Company’s reasonable control.
MAKING A WARRANTY CLAIM
As a prerequisite to making any claim under this Limited Warranty, Buyer must give the Company written notice
of any suspected defect promptly after discovery. Such notice shall specifically identify the suspected defect, the
original delivery date and complete Buyer identification and location information. The Company will not accept
any Product for warranty service without receiving Buyer’s written notice and issuing a return goods authorization.
Buyer shall retain all defective Products or parts, components or assemblies thereof for a minimum period of six (6)
months. If requested by the Company, Buyer shall return the defective Product, or parts, components or assemblies
thereof, to the Company, F.O.B, Company’s designated location. All returned Products or parts, components or
assemblies thereof that are replaced under this Limited Warranty shall become the property of the Company. The
Company reserves the right to review Buyer’s maintenance and operation records and procedures to determine if
the alleged defect(s) were due to any of the items listed in Sections 2 of this Limited Warranty. The Company shall
not be liable for any claim under this Limited Warranty if Buyer fails to satisfy the conditions set forth in this Section.
EXCLUSIVE REPAIR OR REPLACE WARRANTY REMEDY
The Company’s sole obligation and Buyer’s exclusive remedy with respect to any defect in the Product occurring
during the warranty periods set forth in Section 1 of this Limited Warranty shall be for the Company, at its option, to
repair or replace (or have one of its designated authorized dealers repair or replace) the Product or part, component
or assembly thereof that contains a defect in materials or workmanship. The Company reserves the right, at its
discretion, to use new, remanufactured or refurbished replacement parts. Notwithstanding anything in this Limited
Warranty to the contrary, the Company shall not be obligated to replace the entire Product if a covered defect
can be remedied by the repair or replacement of a defective part, component or assembly. The Company shall be
responsible for the cost of all parts necessary to remedy such defect. Buyer shall be responsible for payment of any
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costs or fees due to the authorized dealer to perform any warranty service.
DISCLAIMER OF OTHER EXPRESS AND IMPLIED WARRANTIES
Except for the limited warranties set forth in section 1 above, the Company makes no other representations
or warranties and hereby disclaims all express or implied representations or warranties regarding the product
including, without limitation, any merchantability, non-infringement of proprietary or third-party rights or fitness of
particular purpose. There are no warranties which extend beyond the description on the face hereof. No employee
or representative of the Company or any of its authorized dealers is authorized to modify any term, condition
or limitation in this Limited Warranty unless such modification is made in writing and signed by an ocer of the
Company.
LIMITATION OF LIABILITY
Notwithstanding anything in this warranty to the contrary, in no event shall the company OR any of its aliates or
subsidiaries be liable to buyer for any indirect special, exemplary, punitive or consequential damages (including lost
profits, lost revenue, down time, loss of business opportunity or other economic losses), whether in an action or
contract or tort (including negligence and strict liability) or otherwise, even if the company has been specifically
advised of the possibilities of such damages.
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