Hach HQ1110 Quick manual

DOC022.97.80629
HQ1110, HQ1130, HQ1140,
HQ2100, HQ2200, HQ4100,
HQ4200, HQ4300
02/2022, Edition 3
Basic User Manual
Manuel d'utilisation de base
Manual básico del usuario
Manual Básico do Usuário
基本用户手册
基本取扱説明書
기본 사용 설명서


Table of Contents
English..............................................................................................................................3
Français......................................................................................................................... 22
Español.......................................................................................................................... 43
Português...................................................................................................................... 63
中文................................................................................................................................. 83
日本語........................................................................................................................... 100
한국어........................................................................................................................... 119
.................................................................................................................................. 138
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Table of Contents
1 Online user manual on page 3
2 Product overview on page 3
3 Specifications on page 4
4 General information on page 5
5 Installation on page 7
6 Startup on page 12
7 User interface and navigation on page 13
8 Operation on page 16
9 Meter settings on page 18
10 Probe settings on page 19
11 Data management on page 19
12 Maintenance on page 20
13 Troubleshooting on page 21
14 Replacement parts on page 21
Section 1 Online user manual
This Basic User Manual contains less information than the User Manual, which is available on the
manufacturer's website.
Section 2 Product overview
The HQ Series portable meters are used with digital Intellical1 probes to measure one or more water
quality parameters. Refer to Figure 1. The meter automatically recognizes the type of probe that is
connected. The meter can connect to a PC or USB storage device to transfer data that is saved in
the meter. The optional Hach Communication Dongle (HCD) connects the meter to Claros™.
The HQ Series portable meters are available in eight models. Table 1 shows the types of probes that
can connect to each model.
Figure 1 Product overview
1 Micro-USB connector 4 Keypad
2 LED indicator 5 Intellical probe ports (three probe-port option
shown)
3 Display
1IntelliCAL® is a registered trademark of Hach Company in the U.S.A.
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Table 1 HQ Series meter models
Meter
model
Probe
connectors
pH/mV/ORP2
probes
LDO/LBOD3
probes
Conductivity4
probes
ISE5
probes
HQ1110 1 ✔
HQ1130 1 ✔
HQ1140 1 ✔
HQ2100 1 ✔ ✔ ✔
HQ2200 2 ✔ ✔ ✔
HQ4100 1 ✔ ✔ ✔ ✔
HQ4200 2 ✔ ✔ ✔ ✔
HQ4300 3 ✔ ✔ ✔ ✔
Section 3 Specifications
Specifications are subject to change without notice.
Specification Details
Dimensions (L x W x H) 22 x 9.7 x 6.3 cm (8.7 x 3.8 x 2.5 in.)
Weight HQ1110, HQ1130, HQ1140 and HQ2100: 519 g (18.3 oz); HQ2200:
541 g (19.1 oz); HQ4100: 530 g (18.7 oz); HQ4200: 550 g (19.4 oz);
HQ4300: 570 g (20.1 oz)
Enclosure rating IP67 with battery compartment installed
Power requirements
(internal)
Rechargeable lithium-ion battery 18650 (18-mm diameter x 65-mm
length, cylindrical), 3.7 VDC, 3200 mAh; Battery Life: > 1 week with
typical use (10 readings/day, 5 days/week in Continuous or Push to
read mode, or > 24 hours in Interval mode with 5 minute intervals and
shutdown timer ≤ 15 minutes)
Power requirements
(external)
Class II, USB power adapter: 100–240 VAC, 50/60 Hz input; 5 VDC at
2 A USB power adapter output
Meter protection class IEC Class III (SELV (Separated/Safety Extra-Low Voltage) powered);
USB power adapter is IEC Class II (double-insulated)
Operating temperature 0 to 60 °C (32 to 140 °F)
Charging temperature 10 to 40 °C (50 to 104 °F)
Operating humidity 90% (non-condensing)
Storage temperature –20 to 60 °C (–4 to 140 °F) maximum 90% relative humidity (non-
condensing)
Probe connector 5-pin M12 connector for Intellical probes
Micro-USB connector The micro-USB connector enables USB cable and USB power
adapter connectivity.
2pH/mV/ORP probes include temperature
3LDO/LBOD probes include temperature
4Conductivity probes include salinity, TDS (total dissolved solids), resistivity, temperature
5Ion-selective probes such as ammonia, nitrate, chloride, fluoride, sodium
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Specification Details
Data log (internal) HQ1000 Series: 5000 data points; HQ2000 Series: 10,000 data
points; HQ4000 Series: 100,000 data points
Data storage Automatic storage in Push to read and Interval modes. Manual
storage in Continuous mode.
Data export USB connection to PC or USB storage device (limited to the storage
device capacity)
Temperature correction Off, automatic and manual (parameter-specific)
Certifications CE, UKCA, FCC, ISED, RCM, KC, ETL Verified: US DOE/ NRCan
Energy Efficiency, RoHS
Warranty HQ1000 and HQ2000 series: 1 year (US), 2 years (EU);
HQ4000 series: 3 years (US), 3 years (EU)
Section 4 General information
In no event will the manufacturer be liable for direct, indirect, special, incidental or consequential
damages resulting from any defect or omission in this manual. The manufacturer reserves the right to
make changes in this manual and the products it describes at any time, without notice or obligation.
Revised editions are found on the manufacturer’s website.
4.1 Safety information
The manufacturer is not responsible for any damages due to misapplication or misuse of this product
including, without limitation, direct, incidental and consequential damages, and disclaims such
damages to the full extent permitted under applicable law. The user is soley responsible to identify
critical application risks and install appropriate mechanisms to protect processes during a possible
equipment malfunction.
Please read this entire manual before unpacking, setting up or operating this equipment. Pay
attention to all danger and caution statements. Failure to do so could result in serious injury to the
operator or damage to the equipment.
Make sure that the protection provided by this equipment is not impaired. Do not use or install this
equipment in any manner other than that specified in this manual.
4.2 Use of hazard information
D A N G E R
Indicates a potentially or imminently hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
Indicates a potentially or imminently hazardous situation which, if not avoided, could result in death
or serious injury.
CAUTION
Indicates a potentially hazardous situation that may result in minor or moderate injury.
N O T I C E
Indicates a situation which, if not avoided, may cause damage to the instrument. Information that
requires special emphasis.
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4.3 Precautionary labels
Read all labels and tags attached to the instrument. Personal injury or damage to the instrument
could occur if not observed. A symbol on the instrument is referenced in the manual with a
precautionary statement.
Electrical equipment marked with this symbol may not be disposed of in European
domestic or public disposal systems. Return old or end-of-life equipment to the
manufacturer for disposal at no charge to the user.
4.4 Product components
Make sure that all components have been received. Refer to Figure 2. If any items are missing or
damaged, contact the manufacturer or a sales representative immediately.
Figure 2 Product components
1 Rechargeable lithium-ion battery 7 USB port plug
2 Battery compartment 8 Optional power plugs
3 Meter 9 USB power adapter
4 Hand lanyard 10 USB cable, Type A to micro, 1 m (3.3 ft)
5 Probe connector plugs 11 Optional Hach Communication Dongle
(HCD)
6 Screwdriver (#1 Phillips)
4.5 Certification
Canadian Radio Interference-Causing Equipment Regulation, ICES-003, Class B:
Supporting test records reside with the manufacturer.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
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Cet appareil numérique de classe B répond à toutes les exigences de la réglementation canadienne
sur les équipements provoquant des interférences.
FCC Part 15, Class "B" Limits
Supporting test records reside with the manufacturer. The device complies with Part 15 of the FCC
Rules. Operation is subject to the following conditions:
1. The equipment may not cause harmful interference.
2. The equipment must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment. This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be required to
correct the interference at their expense. The following techniques can be used to reduce
interference problems:
1. Move the equipment away from the device receiving the interference.
2. Reposition the receiving antenna for the device receiving the interference.
3. Try combinations of the above.
4.6 Hach Communication Dongle (optional)
The optional Hach Communication Dongle (HCD) uses Bluetooth®6 Low Energy to communicate with
Claros™. Follow all manufacturer guidance and warnings to install and operate the device. Refer to
the documentation that is supplied with the HCD.
4.7 Intended use
CAUTION
Chemical exposure hazard. Obey laboratory safety procedures and wear all of the
personal protective equipment appropriate to the chemicals that are handled. Refer to
the current safety data sheets (MSDS/SDS) for safety protocols.
The HQ Series portable meters are intended for use by individuals who measure water quality
parameters in the laboratory or in the field. The HQ Series meters do not treat or alter water.
Section 5 Installation
D A N G E R
Multiple hazards. Only qualified personnel must conduct the tasks described in this
section of the document.
6The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG,
Inc. and any use of such marks by HACH is under license.
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5.1 Lithium battery safety
WARNING
Fire and explosion hazard. Lithium batteries may get hot, explode or ignite and cause
serious injury if exposed to abuse conditions.
• Do not use the battery if there is visible damage.
• Do not use the battery after strong shock or vibration occurs.
• Do not expose the battery to fire or ignition.
• Keep the battery at temperatures less than 70 °C (158 °F).
• Keep the battery dry and away from water.
• Prevent contact between the positive and negative battery terminals.
• Do not let unauthorized persons touch the battery.
• Discard the battery in accordance with local, regional and national regulations.
• Do not use or store the instrument in direct sunlight, near a heat source or in high temperature
environments such as a closed vehicle in direct sunlight.
5.2 Install the battery
WARNING
Fire and explosion hazard. This equipment contains a high energy lithium battery which
can ignite and cause fire or explosion, even without power. To maintain the safety
provided by the instrument enclosure, the instrument enclosure covers must be installed
and secured with the supplied hardware.
WARNING
Explosion and fire hazard. Battery substitution is not permitted. Use only batteries that
are supplied by the instrument manufacturer.
Only use the manufacturer-supplied lithium-ion rechargeable battery. Refer to Figure 3 for battery
installation or removal.
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Figure 3 Battery installation and removal
5.3 Charge the battery
D A N G E R
Electrocution hazard. If this equipment is used outdoors or in potentially wet locations, a
Ground Fault Circuit Interrupt (GFCI/GFI) device must be used for connecting the
equipment to its main power source.
WARNING
Fire hazard. Use only the external power supply that is specified for this instrument.
WARNING
Electrical shock hazard. Externally connected equipment must have an applicable
country safety standard assessment.
Use the supplied USB cable and USB power adapter or a PC to charge the battery. Refer to
Figure 4. When the instrument connects to power and the on/off key is pushed, the green LED
indicator is on. The user can operate the instrument while the battery charges. A battery with no
charge becomes fully charged after approximately 5 hours when the USB power adapter is used and
the instrument power is off.
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Figure 4 Connect to the USB power adapter or a PC
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5.4 Install the lanyard
Install the lanyard to safely hold the meter. Refer to Figure 5.
Figure 5 Lanyard installation
5.5 Install the probe and USB port plugs
Install the port plugs in the probe port(s) and USB port when the ports are not in use to keep the
enclosure rating of the instrument. Refer to Figure 6 and Figure 7.
Note: Figure 6 shows a meter with three probe ports. Some meter models have only one or two probe ports.
Figure 6 Port plug installation
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Figure 7 USB port plug installation
Section 6 Startup
6.1 Start the meter
Push to start the meter. If the meter does not start, make sure that the battery is installed
correctly or the meter is connected to a power source. Refer to Charge the battery on page 9.
6.2 Select the language
When the meter is powered on for the first time or when a new battery is installed, the display shows
the language selection screen. Select the applicable language. The user can also change the
language from the Settings menu.
6.3 Set the date and time
When the meter is powered on for the first time or when a new battery is installed, the display shows
the Date-Time screen. Complete the steps that follow to set the date and time.
Note: The user can also change the date and time from the Settings menu.
1. Push the up and down arrow keys to select a date format.
2. Push the right arrow to go to the date and time.
3. Push the up and down arrow keys to change the date and time.
4. Push the right arrow to highlight Save.
5. Select Save to keep the settings.
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6.4 Connect a probe
Make sure to set the time and date in the meter before a probe is connected. The time stamp for a
probe is set when the probe is first connected to the meter. The time stamp automatically records the
probe history and the time when measurements are made. Refer to Figure 8 to connect a probe to
the meter.
Figure 8 Connect a probe to the meter
Section 7 User interface and navigation
After startup, the display shows the home screen. Refer to Home screen on page 13. Use the
keypad to select the available options and to change values. Refer to Keypad on page 15. Use the
main menu to go to settings and other menus. Refer to Main menu on page 16.
7.1 Home screen
The display shows the home screen when the meter is on and a probe is connected to the meter.
Refer to Figure 9. The HQ4100, HQ4200, HQ4300 models have a color display. For models with two
or three probe ports, the screen shows all of the connected probes. Refer to Figure 10.
The tasks that follow are available from the home screen:
• Measure samples
• Calibrate a probe
• Verify a calibration
• Set sample ID's (identification)
• View and manage data
• Read step-by-step instructions
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Figure 9 Home screen example—One probe
1 Options menu: gives access to instructions
and other menus
7 Measurement value section: shows the
measured value, temperature and units
2 Data menu: gives access to view and
manage data
8 Measurement stability status indicator:
shows the status of the measurement
3 Calibrate button: starts a calibration 9 Intellical probe port: shows the port location
of the connected probe
4 Read button: reads the sample or standard
solution value
10 Intellical probe name: shows the model
name of the connected probe
5 Sample ID: shows the name of the sample
that is measured
11 Bluetooth® icon (if Hach Communication
Dongle is installed): shows when a
bluetooth connection is active
6 Message area: shows the measurement
status, sample ID, errors and warnings
12 Battery charge indicator: shows the percent
of the battery charge
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Figure 10 Home screen example—Two or three probes
1 Home screen with two probes 4 Save icon: the measurement data is in the
data log
2 Calibrations icon: indicates that the
calibration was not accepted or has expired
5 Warning icon (refer to Troubleshooting
on page 21)
3 Error icon (refer to Troubleshooting
on page 21)
6 Home screen with three probes
7.2 Keypad
Refer to Figure 11 for a description of the keypad.
Figure 11 Keypad description
1 On/off key 4 Back key
2 Navigation arrows 5 Select key
3 Menu key
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7.3 Main menu
Push to go to the main menu. Refer to Figure 12.
Figure 12 Main menu description
1 Home screen 4 Sample ID menu 7 User ID
2 Settings menu 5 About meter screen 8 Bluetooth® icon (if HCD is
installed)
3 Data menu 6 Date and time 9 Bluetooth® device ID (if
HCD is installed)
Section 8 Operation
This section gives general operation instructions for the meter. For more complete instructions, refer
to the on-screen instructions in the meter or in the user manual for the probe.
8.1 Measure samples
The steps that follow are general steps to measure samples with the meter.
1. Select the measurement mode. Refer to Meter settings on page 18.
2. Prepare the sample for measurement. Refer to the on-screen instructions in the meter or in the
user manual for the probe.
3. Measure the sample as follows:
•Push to read mode: Select Read (or Read all) to measure the sample value. The meter
automatically saves the value.
•Interval mode: Select Start (or Start all) to start the measurements. The meter automatically
measures and saves the sample value at the specified time intervals. Select Stop (or Stop all)
to stop the measurements.
•Continuous mode: The meter measures the sample value continuously. Select Save (or Save
all) to save the value that shows on the display screen.
After each measurement, the display shows the result. The save icon shows on the display if the
result is saved in the data log.
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8.2 Calibrate a probe
The steps that follow are general steps for probe calibration with the meter. To change the calibration
settings, refer to Probe settings on page 19.
1. From the home screen, select Calibrate. If more than one probe is connected, select the probe
to calibrate. The display shows the solution(s) to use for the calibration.
2. Prepare the buffers or standard solutions for calibration. Use the on-screen instructions in the
meter or in the user manual for the probe.
3. Select Read to start the calibration. The meter measures the value of the calibration solution.
When the measurement is complete, the display shows the result.
4. Select Read to measure the value of the other buffers or standard solutions, if applicable. Select
Save to save the calibration.
Note: If the calibration is not accepted, refer to the on-screen troubleshooting instructions in the meter or in the
user manual for the probe.
8.3 Verify the calibration
The steps that follow are general steps to verify a probe calibration with the meter. To change the
verification settings, refer to Probe settings on page 19.
1. From the home screen, select Options > Verify calibration. The display shows the buffer or
standard solution to use for the verification.
Note: If more than one probe is connected, select the probe to verify.
2. Prepare the buffer or standard solution for verification. Use the on-screen instructions in the
meter or in the user manual for the probe.
3. Select Read to start the verification. The meter measures the value of the verification solution.
When the measurement is complete, the display shows the result.
4. If the verification is successful , select Save to save the result.
Note: If the verification is not accepted, refer to the on-screen troubleshooting instructions in the meter or in the
user manual for the probe.
8.4 Include sample ID with measurement data
The instrument can save a sample name (ID) with the stored measurement data. Enter multiple
sample names in the instrument, then select the applicable sample name before the samples are
measured. The instrument adds numbers to samples with the same name, e.g., "Sample name (2)".
1. Push and select Samples.
2. Select an option.
Option Description
Sample Selects the sample name to save with the sample measurements.
Create new sample Opens a screen to add new sample names. Sample names can include
letters and numbers.
Delete samples Removes sample names.
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8.5 Include user ID with stored data
The instrument can record a user name (ID) with the stored data. Enter multiple user names in the
instrument, then select the applicable user name before calibrations or measurements are started.
1. Push and select Settings. The list of settings shows.
2. Select Users.
3. Select an option.
Option Description
User Selects the user name. The selected user name shows on the main menu
screen and is saved with the stored data.
Create new user Opens a screen to add new user names. User names can include letters and
numbers.
Delete users Removes user names.
Section 9 Meter settings
Complete the steps that follow to change the general settings for the meter.
Note: Password protection may prevent access to some menus. Refer to the online user manual for information on
access control.
1. Push and select Settings. The list of settings shows.
2. Select an option.
Option Description
[Probe name] Changes the probe-specific settings for measurements, calibration and
verification. Refer to Probe settings on page 19 to change the settings for
the connected probe.
Measurement
mode
Sets when measurements are started. Options: Push to read, Continuous
or Interval.
Push to read: The sample is measured only when Read is pushed. Data is
saved in the data log automatically when the stability criteria are met.
Interval: The sample is measured at regular intervals for a specified
duration. Data is stored in the data log automatically.
Continuous: The meter measures the sample value continuously. Data is
only saved in the data log when the user selects Save.
Temperature Sets the temperature units to °C or °F.
Display Changes the settings for the display. Options: Brightness, Backlight and
Shutdown.
Brightness: Changes the intensity of the backlight. Options: 10 to 100%
(default: 50%).
Backlight: Sets the backlight to off when the meter is not used for a
specified time. Options: 15 seconds, 30 seconds, 1 minute, 5 minutes or
Never.
Shutdown: Sets the meter to off when the meter is not used for a specified
time. Options: 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes,
1 hour, 2 hours or Never.
Sound Sets the meter to make a sound during key presses or notifications.
Options: Key Press, Stability Alert, Reminder, Error/Warning Alert or
(battery) Charge Complete.
Users Selects a user, adds a new user or deletes a user.
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Option Description
Date-Time Sets the date/time format, date and time in the meter.
Language Sets the meter language.
Access Sets a password to prevent access to the probe settings, some meter
settings (measurement mode, temperature, language) and software
updates. A user without the password cannot delete settings or data when
the access control is on.
Diagnostics Makes a diagnostic file for technical support or service if a technical
problem occurs. The user must connect the meter to a PC to get the file.
Section 10 Probe settings
When a probe is connected to the meter, the user can change the probe settings for measurements,
calibrations and verifications. Refer to the steps that follow to access the settings for the connected
probe. For a complete description of the settings, refer to the online user manual for the meter.
Note: Password protection may prevent access to some menus. Refer to the online user manual for information on
security settings.
1. Push and select Settings. The list of settings shows.
2. Select the probe name.
3. Select the applicable option: Measurement, Calibration or Verification.
Section 11 Data management
The meter saves the data from sample measurements, calibrations and verifications as follows:
• Sample measurements—The meter automatically saves the measured sample data when the
measurement mode is Push to read or Interval. When the measurement mode is Continuous, the
user must select Save to save the measured sample data. The save icon shows on the Home
screen when the measured sample data is in the data log.
• Calibration data—The user must select Save to save the calibration data. The calibration data is
saved in the meter and in the Intellical probe.
• Verification data—The user must select Save to save the verification data.
Complete the steps that follow to view, export or delete data.
1. Push and select Data, or select Data from the Home screen.
2. Select an option.
Option Description
View data Shows the data in the data log. The most recent data shows first. Push the
down arrow to see more data. The calibration icon shows when the data type
is calibration data. The verification icon shows when the data type is
verification data.
To see more details for a data point, select a data row and push the right
arrow. To apply a filter and show only the filtered data, push the left arrow and
select a parameter, data type or date range.
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Option Description
Export data Sends a copy of all of the data in the data log to a connected PC or a USB
storage device. To connect the instrument to a PC, refer to Figure 4
on page 10. To connect the instrument to a standard USB storage device, use
a micro USB to USB Type A adapter. Alternatively, use a USB storage device
that has a micro USB connector.
When the instrument connects to a PC, a File Explorer window opens to a
drive with the name "HQ-Series". Expand the drive and look for a subfolder
with the meter name and serial number. The data file shows as a .csv file with
the date and time as the file name. Save the .csv file to a location on the PC.
Note: If the File Explorer window does not open automatically, open a File Explorer
window and look for a drive with the name "HQ-Series".
Calibration
history
Shows the current and previous calibration data for a connected probe.
Delete data Erases all of the data in the data log. Password protection may prevent access
to the delete data option.
Section 12 Maintenance
CAUTION
Multiple hazards. Only qualified personnel must conduct the tasks described in this
section of the document.
12.1 Clean the instrument
Clean the exterior of the instrument with a moist cloth and a mild soap solution and then wipe the
instrument dry as necessary.
12.2 Replace the battery
Replace the battery when the battery does not charge or does not hold a charge. Use only the
battery and the battery charger that are supplied by the manufacturer. Refer to Install the battery
on page 8.
12.3 Prepare for shipping
The instrument contains a lithium-ion battery, which is regulated as a hazardous material and must
comply with hazardous goods regulations for all types of transport. Use the procedures that follow to
send the instrument for repair or maintenance:
• Disconnect the probes before shipping.
• Clean and decontaminate the instrument before shipping.
• For the best safety, remove the lithium-ion battery from the device and do not send the battery. If
the battery must be sent, keep the battery installed in the battery enclosure but do not attach the
battery enclosure to the instrument. Put the battery enclosure with the installed battery in separate
packaging to prevent contact with electrically conductive materials (e.g., metals).
• Ship the instrument in the original packaging or ship the instrument in an alternative protective
packaging.
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