HAGENUK EuroPhone Basic 10 User manual

EuroPhone
Basic 10/20
User's Guide
EuroPhone
Basic 10/20
User's Guide
A New Dimension.

Contents
1 Introduction 5
2 General 6
2.1 About this user's guide 6
2.2 Scope of delivery 8
2.2.1 EuroPhone Basic 10 8
2.2.2 EuroPhone Basic 20 8
2.3 Oper tor controls nd displ ys 9
2.4 St rt up 10
2.5 Digit nd ch r cter input, editing 12
2.6 Tones 13
3 Telephoning 14
3.1 Outgoing c ll 16
3.1.1 Di
lling (with line seizure) 16
3.1.2 On-hook di lling 17
3.1.3 Ch nging your own MSN for di lling 18
3.1.4 Switching the identific tion on/off 18
3.1.5 Using stored telephone number 19
(c ll list, telephone book, redi l)
3.1.6 Ch ining telephone numbers 21
3.1.7 Direct c ll 23
3.2 Incoming c ll 24
3.2.1 Accepting c ll (with/without identific tion) 24
3.2.2 Not ccepting/forw rding c ll 25
3.2.3 Viewing the c ll list 25
3.3 During c ll 26
3.3.1 C mp-on busy 26
3.3.2 Autom tic c llb ck on busy 27
3.3.2.1 Activ ting utom tic c llb ck 28
3.3.2.2 Cle ring n ctiv ted c llb ck 29
1

3.3.3 Three-p rty conference 29
3.3.4 M licious c ller identific tion 30
3.3.5 H nds free oper tion 31
3.3.6 Hold 32
3.3.7 Open listening 32
3.3.8 Switching the microphone on/off (muting) 33
3.3.9 DTMF/keyp d sign lling 33
3.3.10 Notebook 34
3.3.11 P rking c ll (hot sw pping) 34
3.3.12 Consult tion/brokering 36
3.3.13 Pl cing c ller's telephone number in the 37
redi l memory
3.3.14 Switching t the exch nge 38
3.4 Further functions 39
3.4.1 Modifying or switching c ll diversion on/off 39
3.4.2 Switching direct c ll (b by c ll) on/off 40
3.4.3 Adjusting the displ y contr st 41
3.4.4 Displ ying c ll ch rges 41
3.4.5 Adjusting the h ndset volume 42
3.4.6 Switching the telephone lock on/off 42
3.4.7 Tone ringing: djusting the volume nd tone 43
4 Programming 44
4.1 Def ult settings 44
4.2 Overview of progr mm ble functions 45
4.3 Progr mming the exch nge line code 46
4.4 En bling/dis bling c mp-on busy 46
4.5 C ll list: cle ring entries 47
4.6 C ll diversion: progr mming c ll diversion destin tion 48
4.7 Autom tic keyp d switchover 49
4.8 Setting the d te nd time 49
4.9 Progr mming direct c ll number (b by c ll) 50
4.10 Selecting the displ y l ngu ge 51
2

4.11 Ch rges 51
4.11.1
Cle ring the c ll ch rge counter nd defining the f ctor 51
4.12 Resetting the unit 53
4.13 Progr mming picking up c ll/convers tion
(Basic 20 only)53
4.14 Progr mming the intern tion l prefix 54
4.15 Entering, modifying or cle ring MSNs 55
4.16 Progr mming the n tion l prefix 56
4.17 Network provider code scheme 57
4.18 Defining the loc l re code 59
4.19 Editing the PIN 59
4.20 Setting your identific tion 61
4.21 Defining b rred numbers 61
4.22 Telephone book 63
4.22.1 Cre ting new entry 63
4.22.2 Editing/cle ring n existing entry 64
4.23 Dis bling/en bling switching t the exch nge 65
4.24 Cle ring the redi l memory 66
5 Emergency operation 67
5.1 Emergency oper tion switch 67
5.2 In n emergency 67
6 The analog port EuroPhone Basic 20 only) 68
6.1 Setting up the n log port 68
6.2 Intern l c lls 69
6.2.1 Tr nsferring c ll intern lly 70
6.2.2 Picking up c ll/convers tion 70
3

6.3 Functions on the n log port 71
6.3.1 During convers tion 71
6.3.1.1 Pic
king up c mp-on busy c ll 71
6.3.1.2 Consult tion c ll, brokering 71
6.3.1.3 Autom tic c llb ck on busy 72
6.3.2 Set up functions 73
6.3.2.1 Setting up MSNs 73
6.3.2.2 C mp-on busy 73
6.3.2.3 C ll diversion 74
6.3.2.4 Telephone lock 75
6.3.2.5 Connection without di lling 77
6.3.3 Emergency oper tion 77
7 Appendix 78
7.1 Approv l nd CE m rk 78
7.2 Technic l d t 79
7.3 Cle ning nd c re 79
7.4 Summ ry of progr mming sequences 80
7.5 The key words 82
4

1 Introduction
With telephone from the EuroPhone Basic f mily, you h ve decided in
f vour of powerful ISDN telephone th t gives you e sy ccess to the
speci l fe tures of digit l telephony.
This user's guide describes two different versions of the EuroPhone Basic:
EuroPhone Basic 10 E sy-to-oper te high-convenience
ISDN telephone
EuroPhone Basic 20 S me s EuroPhone Basic 10, but lso offering
connection of n n log termin l
5

2 General
2.1 About this user's guide:
The ch pter entitled "General" f mili rises you with the fe tures of your
new telephone. You find out everything you need to know bout keys, the
displ y, tones, connections nd commissioning.
In the ch pter entitled "Telephoning", ll oper tions before nd during
telephone c ll re described nd you find out how to ccept c ll nd
wh t h ppens if you do not ccept it. Here, you will lso find notes on how
to use further functions th t require previous progr mming.
The ch pter entitled "Programming" describes the v il ble possibilities of
setting nd progr mming the telephone.
In the ch pter entitled "Emergency operation", you find out how the tele-
phone re cts to power f ilures nd how to m ke your telephone oper te in
n emergency.
The ch pter entitled "The analog port" cont ins both det ils of configur -
tion nd oper tion of the n log termin l. This n log connection port is
only provided on the EuroPhone Basic 20.
Operator control steps
Oper tor control steps re shown in the form of t bles. Beginning with
cert in initi l st te, the sequence is numbered consecutively.
If ltern tive selection possibilities re v il ble in individu l steps, these re
indented nd re preceded by dotted line, nd begin with "or" or "if
necessary".
In words, the text column describes the ctivity to be c rried out, nd
swift overview is provided by n illustr tion of the ppropri te key or sym-
bol. The ffili ted illustr tion of the displ y lw ys shows the result of the
oper tor control step described in the line concerned.
6

Example configuration
To improve underst nding, this user's guide refers to telephone th t
h s n ex mple configur tion. You should not find it difficult to rel te n
"im gin ry MSN" from this user's guide to your ctu l MSN.
Definition:
MSN is the common bbrevi tion for "Multiple Subscriber Number". For
your ISDN connection, your network c rrier h s given you sever l of these
numbers, nd you c n ssign them to your telephone s follows:
EuroPhone Basic 10 – MSN 1 – 8
EuroPhone Basic 20 – MSN 1 – 4 for the ISDN telephone
MSN 5 – 8 for the n log port
The ex mple configur tion for this user's guide is progr mmed s follows:
MSN index MSN telephone number MSN name
MSN 1 4711 PRIVATE
MSN 2 4712 BUSINESS
MSN 3 4713
MSN 4 4714
MSN 5 4715 FAX
MSN 6 4716
MSN 7 4717
MSN 8 4718
Loc l re code 431 (Kiel)
Electronic telephone book
!Fire 999
!Police 999
!Ambul nce 999
Arthur 123456
Henning 345678
X ver 567890
7

2.2 Scope of delivery
2.2.1 EuroPhone Basic 10
1 EuroPhone Basic ISDN telephone
1 Telephone h ndset
1 Receiver cord
1 ISDN connecting cord
1 User's guide
2.2.2 EuroPhone Basic 20
S me s EuroPhone Basic 10
Addition lly: 1 Ad pter c ble for n n log termin l
8
ABC DEF
JKLGHI MNO
TUVPQRS WXYZ
+-!
05.05.99 10:22
1 3
456
789
0
Display
Marking strip
Function keys
KeypadLoudspeaker
Microphone
1
5
1..3.
KP
MSN
R
OK
Conference
Park
Lock phone
Mute
Direct call
Charging
Ringer
Identification
Program
Tone / Keypad
Change MSN
Handset loud
List of calls
Call diversion

2.3 Operator controls and displays
Keypad
Digit keys 1…0, *, #,
– For entering telephone numbers
– For entering n mes in telephone book entries (see 2.5)
– For entering control ch r cters (MFV/keyp d)
Hotkey functions (symbols next to e ch key):
Function keys
Display
Lines 1 nd 2: Displ y of d te nd time, n mes nd telephone numbers
or progr mming
Line 3: Displ y of st tuses by 10 pictogr ms
ÏH nds free/open listening on
ÌMicrophone off
ÓC mp-on busy
ÛC ll p rked
ıC ll diversion set up
Å2nd function level ctive
‹Progr mming mode
ÇTelephone book
¤Redi l/
C llb ck progr mmed
‰Number suppression
ctive
b Telephone book
w Redi l
R Sign l key/edit key
*Scroll function, move cursor
#Scroll function, move cursor
ö H nds free/open listening
f C ll list
r C ll diversion
t Cle r
o ok key
s Shift key
(ch nge function level)
s 8 Number suppression
s 9 MSN switchover
s * DTMF/keyp d switchover
s 0 Progr mming functions
s # H ndset volume
s w Activ te c llb ck
s 1 Three-p rty conference
s 2 P rking
s 3 Telephone lock
s 4 Muting (microphone on/off)
s 5 Hot line
s 6 Ch rges
s Tone ringing nd melody
9

2.4 Start up
The EuroPhone Basic is connected to n ISDN S0DSS1 point-to-multipoint
connection or to corresponding telecommunic tions system.
Note: Ple se note th t the S0bus must be termin ted on both ends with
2 x 100 Ohm.
Location
Avoid pl cing the telephone in the direct proximity of other electronic devi-
ces such s HiFi units, office m chines or microw ve units, thus ruling out
mutu l influences. Do not pl ce the telephone close to he t sources such
s r di tors.
Tod y's furniture is co ted with v stly diverse mount of l cquers nd
pl stics nd is tre ted with diverse c re gents. Therefore, it c nnot be
ruled out th t some of these subst nces m y cont in components th t will
be ggressive to the telephone's pl stic feet nd will soften them with the
result th t they le ve behind unple s nt tr ces.
Connecting
Connect the h ndset to the housing with the coiled h ndset cord. Insert the
end with the shorter uncoiled portion in the socket on the h ndset. Then
connect the telephone to the telephone network by me ns of the telephone
connecting le d. The telephone st rts with displ y test, during which time
ll pixels nd pictogr ms re displ yed for bout 10 seconds. You c n now
m ke telephone c lls.
10
ISDN
Optionen
Options
Underside of EuroPhone Basic 10 / 20
Connector for
d pter c ble
(Basic 20 only) Telephone line
H ndset
cord

Establishing and undoing a plugged connection
Insert the plug into the socket so th t the locking
c tch points in the direction of the corresponding
cut-out in the socket. Push the plug into the socket
until it udibly locks.
To undo plug-in connection, press the locking
c tch in the direction of the plug nd pull out the
plug t the s me time.
Initial programming
Although your telephone is immedi tely oper ble fter connection to the
telephone network, you should first d pt it to your specific needs by pro-
gr mming.
• MSN input (see 4.15)
• Defining the loc l re code (see 4.18)
• Progr mming the n tion l code (see 4.16)
• Progr mming the intern tion l code (see 4.14)
If required, you should then:
• Ch nge the PIN (see 4.19)
• Define ch rge f ctor (see 4
.11)
• Progr m n exch nge line code (only if you oper te the telephone on
telecommunic tions system - see 4.3)
• Define b rred numbers (see 4.21)
• Set ringing tones (see 3.4.7)
• Progr m the telephone book (see 4.22).
11
Cut-out
Socket
Plug
C tch hook
12

2.5 Digit and character input, editing
The digit keys h ve du l function. If the telephone expects you to enter
telephone number, then the digits printed on the keys pply. When you
enter n mes in the telephone book, the keyp d switches over utom tic lly,
with the result th t the letters/ch r cters on the keys lso pply. The let-
ters/ch r cters printed on the keys re rec lled by pressing the ppropri te
key sever l times. To displ y the letter "C", for ex mple, you must press the
key 2thrice. If the next letter you wish to enter is on key other th n the
l st one, the cursor utom tic lly moves forw rd by one position. If it is on the
s me key, you c n either move the cursor one position to the right by pres-
sing the #key or you c n w it until it moves utom tic lly fter bout 1.5
seconds.
For ex mple, you must press the following keys to enter the n me OTTO:
666 8 # 8 666
8MNO8T88TMNO
In the editing mode, you c n move the cursor to the left with the id of ±
nd to the right with ‘, in e ch c se up to the end of the text.
No. Description Input
1 Moving the cursor ±or ‘
2 Enter the new required ch r cter, ≠…}
it is inserted t the cursor's position,
ch r cters on the right re moved
forw rd to the right.
or If the cursor is t the end of line: R
Cle rs the l st ch r cter
or If the cursor is over ch r cter: R
Cle rs the ch r cter concerned nd
ch r cters on the right re moved up
to the left by one position
or Cle rs the complete line sR
12

2.6 Tones
Acoustic signals when telephoning:
• You he r the di l tone when you lift the h ndset when the telephone is
idle or when you press the h nds free key.
• The ringing tone sounds when the c lled connection is v il ble.
• The busy tone sounds when the connection you re ringing is busy.
• The c mp-on busy tone dvises you of nother pending c ll during
convers tion.
• Tone ringing sign ls c lls with the preset melody nd volume.
Acoustic signals during operation and programming:
• The positive cknowledgement tone confirms correct input.
• The neg tive cknowledgement tone indic tes n incorrect oper tion.
13
Ringing tone
Dial tone
Busy tone
Positive acknowledgement tone
Negative acknowledgement tone
Call waiting tone
Audible tones (through the h ndset or the loudspe ker when c lling or progr mming)
tone
Representation of the tones
p use
Ringing tones
Calling an ISDN phone:
3,50,5
(repe ted)
(Figures in seconds )
(repe ted)
(repe ted)
Calling an analog port
Basic 20 only): (repe ted)
0,50,5 0,5 0,50,5
0,5
0,6
0,2 0,2
0,6
0,2 0,2
0,5
0,6
0,50,5 0,50,5 0,50,5 0,5
3
0.1 each
411
411
Continuous tone

14
3 Telephoning
You will find the following functions described in the specified order:
Outgoing call
• Di lling (with line seizure)
• On-hook di lling
– Ch nging your own MSN for di lling
– Switching number suppression on/off
– Using stored telephone number
(C ll list, telephone book, redi l)
– Ch ining telephone numbers
– Direct c ll
Incoming call
• Accepting c ll
• Not ccepting/forw rding c ll
• Viewing the c ll list
During a call
• C mp-on busy
• Autom tic c llb ck on busy
– Activ ting utom tic c llb ck
– Deleting ctiv ted c llb ck
• Three-p rty conference
• M licious c ll identific tion
• H nds free oper tion
• Pl cing c lls on hold
• Open listening
• Microphone on/off (muting)
• DTMF/keyp d sign lling
• Notep d
• P rking c ll (hot sw pping)
• Enquiry/brokering
• Tr nsferring c ller's number to the redi l memory
• Switching t the exch nge

Further functions
• Activ ting c ll diversion
• De ctiv ting c ll diversion
• Adjusting the displ y contr st
• Displ ying c ll ch rges
• Adjusting the h ndset volume
• Ringing tone djustment
• Activ ting the telephone lock
15

3.1 Outgoing call
A c ll c n be est blished with or without on-hook di lling. On-hook di lling is
understood to consist of entering digits without seizing line (the h ndset is
on-hook nd no di l tone c n be he rd). Here, you h ve possibility of
ch nging the telephone number bec use you h ve not yet sent the di lling
inform tion.
It is lso possible to define the MSN to be used before di lling nd to switch
identific tion on or off. The l tter is only possible, however, if this fe ture is
v il ble t the loc l connection.
Besides m nu l di lling, it goes without s ying th t stored telephone numbers
from the c ll list, the telephone book or the redi l memory c n lso be used,
nd these c n lso be combined (ch ined) nd edited.
3.1.1 Di
lling (with line seizure)
When you seize line (Aor ö), you c n initi te di lling by m nu lly ente-
ring digits or by retrieving stored telephone number. In this c se, it is not
possible to modify entered digits. Incorrect di lling s the result of n incor-
rectly entered digit c n only be corrected by Bor t, i.e. the connection is
c ncelled.
It is only possible to ch nge the MSN to be used (see 3.1.3) or to switch
over the identific tion (see 3.1.4) before di lling the first digit.
Initi l st te: idle
Steps:
No. Description Input Displ y
MSN ˜1…8·:§
ŋǤ‰ÏÌÓÛı
s }
If necess ry, ch nge
the MSN (see 3.1.3)
2
MSN1: PRIVATE
§
ŋǤ‰ÏÌÓÛı
ö
With the h ndset
on-hook (h nds
free oper tion)
or
MSN1: PRIVATE
§
ŋǤ‰ÏÌÓÛı
A
Lift the h ndset1
16

3.1.2 On-hook di lling
In m ny c ses, it is better if you enter or put together the telephone number
before you seize line. In ddition to the di lling methods mentioned bove,
you then lso h ve opportunity to edit or correct the telephone number. The
di lling inform tion is not sent until you either lift the h ndset (A) or press
the loudspe ker key (ö).
Initi l st te: idle
Steps:
No. Description Input Displ y
MSN1: PRIVATE
043188180§
ŋǤ‰ÏÌ Ó Ûı
Use stored num-
ber (see 3.1.5)
or
MSN1: PRIVATE
1234§
ŋǤ‰ÏÌ Ó Ûı
Z
M nu l telephone
number input
3
MSN1: PRIVATE
§
ŋǤ‰ÏÌ Ó Ûı
s 8
If necess ry, switch
identific tion on/off
2
MSN§:8PRIVAT
§
ŋǤ‰ÏÌÓÛı
s 9
If necess ry, ch nge
the MSN (see 3.1.3)
1
MSN1: PRIVATE
ŋǤ‰ÏÌÓÛı
Use stored num-
ber (see 3.1.5)
or
MSN1: PRIVATE
1234§
ŋǤ‰ÏÌÓÛı
Z
M nu l telephone
number input
4
MSN1: PRIVATE
8888888888888888
ŋǤ‰ÏÌ Ó Ûı
s {
If necess ry,
ch nge c lling line
present tion
3
17

3.1.3 Ch nging your own MSN for di lling
Before you di l the telephone number, you h ve possibility of selecting
your own multiple subscriber number (MSN) for the connection, e.g.
"Priv te" or "Business". The MSN you use c n then be displ yed on the
destin tion subscriber's displ y. Incurred c ll ch rges re lso ssigned
to this MSN.
Initi l st te: idle
Steps:
No. Description Input Displ y
3.1.4 Switching the identific tion on/off
Before m king c ll, you c n decide whether or not you wish to send your
telephone number to the c lled p rty. This c n only be switched on or off
before di lling the first digit. Prerequisites: the connection must support this
fe ture nd t le st one MSN must be progr mmed.
MSN2:8BUSINESS
043188180§
ŋǤ‰ÏÌÓÛı
Z
Enter the number3
MSN2:8BUSINESS
§
ŋǤ‰ÏÌÓÛı
¡…{
Select MSN (in this
c se "MSN 2")
2
MSN§
ŋǤ‰ÏÌÓÛı
s }
Ch nge MSN1
123456
123456
ŋǤ‰ÏÌ Ó Ûı
A or ö
Di l telephone
number
4
MSN1: PRIVATE
043188180§
ŋǤ‰ÏÌ Ó Ûı
Ch in numbers
(see 3.1.6)
or
18

Initi l st te: On-hook dialling/enquiry
Steps:
No. Description Input Displ y
3.1.5 Using stored telephone number (c ll list,
telephone book, redi l)
A telephone number c n be retrieved from v rious memories, edited nd
then di lled.
Initi l st te: idle
Steps:
No. Description Input Displ y
18HAGENUK
043188180§
ŋǤ‰ ÏÌ Ó Ûı
…or scroll in the
telephone book
with *or #
until the required
number is
displ yed.
8TELEPHONE BOOK
˜*8888A Z8888#·
ŋǤ‰ ÏÌ Ó Ûı
Telephone book
b , choose the first
letter of the n me
with ≠…}
(A…Z) …
or
MSN1:8PRIVATE
765432§
ŋǤ‰ÏÌÓÛı
Redial
Press wuntil the
required number
is displ yed
Memory
selection
1
MSN1:8PRIVATE
§888888888888888
ŋǤ‰ÏÌ Ó Ûı
s {
Number
present tion off
(if previously "on")
or
MSN1:8PRIVATE
§888888888888888
ŋǤ‰ÏÌÓÛı
s {
Number
present tion on
(if previously "off")
1
19