Haivision Pro460 User manual

Pro460
User Guide
Document Version: v1.1
Software Version: v2.0

CONTENTS
Copyright and Trademarks............................................................................................................................ 1
Compliance....................................................................................................................................................... 1
Safety and Health Precautions..................................................................................................................... 2
Operating Environment..................................................................................................................................3
Product Presentation..................................................................................................................................... 4
Overview..............................................................................................................................................................................4
Front Panel......................................................................................................................................................................... 5
Rear Panel...........................................................................................................................................................................5
Left and Right Sides...................................................................................................................................................... 6
Indicators Meaning.......................................................................................................................................................... 7
Installation........................................................................................................................................................8
Checking Package Content......................................................................................................................................... 8
Installing the unit.............................................................................................................................................................9
Unit Front Panel............................................................................................................................................ 10
Menus.................................................................................................................................................................................. 10
Icons...................................................................................................................................................................................... 11
Launching the Web Interface......................................................................................................................12
Ethernet Connection..................................................................................................................................................... 12
Wi-Fi Connection (Access Point Mode)............................................................................................................... 13
Configuring an Ethernet Interface............................................................................................................. 14
From the Unit Panel..................................................................................................................................................... 14
From the Web Interface..............................................................................................................................................15
Configuring a Wi-Fi Interface..................................................................................................................... 16
Enabling / Disabling the Wi-Fi Interface..............................................................................................................16
Configuring a Wi-Fi Access point...........................................................................................................................16
Configuring a Wi-Fi Client Interface...................................................................................................................... 18
Configuring a 3G/4G/5G Cellular Interface.............................................................................................. 21
Inserting the SIM card..................................................................................................................................................21
Connecting a Quad CellLink to the Unit.............................................................................................................. 21
Enabling / Disabling a Cellular Modem................................................................................................................23
Enabling / Disabling all Internal Cellular Modems...........................................................................................23
Enabling / Disabling all Quad CellLink Cellular Modems..............................................................................24
Managing the APN database...................................................................................................................... 25
Adding an APN to the database............................................................................................................................ 25
Configuring the APN....................................................................................................................................................25
Deleting an APN............................................................................................................................................................ 27
Enabling / Disabling the Automatic APN Configuration...............................................................................27
Managing Cellular Operators......................................................................................................................29
Selecting the Automatic Mode............................................................................................................................... 30
Scanning and Selecting a Cellular Operator..................................................................................................... 30
Selecting Manually a Cellular Operator.................................................................................................................31
Configuring Modem Bands........................................................................................................................................32
Managing Priorities of Network Links.......................................................................................................35

Configuration................................................................................................................................................. 36
Configuring the Unit Name.......................................................................................................................................36
Configuring the Time and Date.............................................................................................................................. 36
Selecting the Language..............................................................................................................................................37
Selecting the Battery Model.....................................................................................................................................37
Enabling / Disabling the Unit Location................................................................................................................38
Enabling / Disabling Auto-Live at Startup......................................................................................................... 39
Enabling / Disabling Screensaver...........................................................................................................................39
Adding and configuring a Live Profile.................................................................................................................40
Deleting a Live Profile.................................................................................................................................................43
Selecting a Live Profile...............................................................................................................................................43
Adding and configuring a Record Profile...........................................................................................................44
Deleting a Record Profile.......................................................................................................................................... 45
Selecting a Record Profile........................................................................................................................................ 46
Adding and Configuring a Destination Profile..................................................................................................48
Deleting a Destination Profile..................................................................................................................................50
Select a Destination Profile...................................................................................................................................... 50
Configuring AES encryption......................................................................................................................................51
Configuring Forward Settings..................................................................................................................................52
Selecting a Mission.......................................................................................................................................54
From the Unit Panel.................................................................................................................................................... 54
From the Web Interface.............................................................................................................................................54
Setting a Video Return................................................................................................................................56
Receiving a Video Return..........................................................................................................................................57
Single Encoding mode.................................................................................................................................58
Selecting the Video Source...................................................................................................................................... 58
Starting a Live................................................................................................................................................................. 61
Starting a Record..........................................................................................................................................................63
Starting a Forward....................................................................................................................................................... 65
Transmitting Files via the Hot Folder...................................................................................................................67
Multi-Encoding mode...................................................................................................................................69
Set the Multi-Encoding Mode..................................................................................................................................69
Starting a Live................................................................................................................................................................70
Using the intercom....................................................................................................................................... 73
From the Unit Panel.....................................................................................................................................................74
From the Web Interface.............................................................................................................................................74
Configuring a Data Bridge..........................................................................................................................75
From the Unit Panel.....................................................................................................................................................75
From the Web Interface.............................................................................................................................................76
Locking a Field Unit from Manager Interface..........................................................................................77
Using the Remote Control.......................................................................................................................... 78
Indicators Meaning........................................................................................................................................................79

Servicing........................................................................................................................................................ 80
Getting the Unit Information................................................................................................................................... 80
Getting the IMEI/IMSI/ICCID numbers.................................................................................................................. 81
Testing a Live using the Pattern Mode................................................................................................................ 82
Changing the Web Interface Password............................................................................................................... 83
Updating the Firmware...............................................................................................................................................83
Rebooting the Unit.......................................................................................................................................................85
Restoring Factory Settings....................................................................................................................................... 85
Exporting the Unit Configuration...........................................................................................................................86
Importing the Unit Configuration...........................................................................................................................86
Unlocking a SIM Card..................................................................................................................................................86
Deleting file(s) from the SD card...........................................................................................................................88
Formatting the SD Card............................................................................................................................................ 90
Troubleshooting.............................................................................................................................................91
Getting a Report File....................................................................................................................................................91
Exporting a Report File from the History Folder............................................................................................. 91
Alarm Messages............................................................................................................................................................. 92
Specifications................................................................................................................................................ 93
Video...................................................................................................................................................................................93
Audio.................................................................................................................................................................................. 93
Video Return...................................................................................................................................................................94
Ancilliary Data................................................................................................................................................................ 94
Networks...........................................................................................................................................................................94
Interfaces...........................................................................................................................................................................95
Hardware Specifications.............................................................................................................................................97
GNSS Receiver................................................................................................................................................................97
Radiated Output Power..............................................................................................................................................97
Device disposal............................................................................................................................................. 98
Contact Us..................................................................................................................................................... 99

Copyright and Trademarks
This User Guide and its content are the property of Haivision. It is forbidden to copy, disclose, or
reproduce either the whole document or part without Haivision's prior agreement.
Compliance
Before using the unit, please inform yourself about laws and regulations in force in the country in
which you use it. Please refer to the sticker pasted on the unit to know its version.
The declaration of conformity is available upon request. Should you need it, please contact
Haivision.
- 1 -

Safety and Health Precautions
Handling the Unit
•To avoid any injury during the installation, observe local health and safety requirements and
guidelines for manual material handling.
•The unit must be handled carefully and thoughtfully to prevent safety hazards and damage.
Electronic and Radio Interference
•To avoid interferences with electronic devices contained in vehicles, keep the unit away from the
vehicle's dashboard.
•When connected to wireless networks (3G/4G/5G or Wi-Fi), the unit emits microwaves that can
interfere with other electronic devices.
•The operation of this equipment in a residential environment could cause radio interference.
Safety Precautions
•Do not use the unit in any place where the use of mobile phones is usually banned: airplanes,
hospitals, and areas with potentially explosive atmosphere (e.g. gas stations, repair shops, fuel or
chemical storage areas).
•In accordance with IEC 62368-1:2014 standard, devices must be connected to PS2 power
sources. Consequently, only PS2 type external batteries must be used. Pro Series devices are
delivered with a design PS2 type power block.
Coin Battery Safety Precautions
•Lithium battery (ref: BR1225A)
•There is a risk of explosion if the battery is replaced by an incorrect type.
Health Precautions
Operating the unit is not recomended for:
•People with electronic implants (e.g. pacemakers, insulin pumps, implanted pulse generators,
hearing aids).
•Pregnant women, old people, children, teenagers and people suBering from epilepsy.
Servicing the Unit
•Only trained and approved service engineers are permitted to service this unit.
•Unauthorized maintenance or the use of non-approved replacements may aBect the unit
specifications and invalidate any warranties.
- 2 -

Operating Environment
•Make sure that the environment corresponds to the conditions mentionned below:
◦ Only use at altitude not exceeding 2000 meters.
◦ Only use in not-tropical climate regions.
▪Ambient operating temperature: 0°C to 45°C (0°C to 35°C when unit placed in
backpack).
▪Ambient operating temperature: 0°C to 40°C (for the DC adapter).
▪Ambient operating humidity: 10% to 85% (no condensation).
Important:
Operating the unit out of these ranges may cause damage and void the warranty.
•Protect the unit against rain, dust and shocks.
•Avoid long exposure to direct sunlight.
•Do not obstruct the air inlets and outlets.
•Only use the backpack provided by Haivision. InsuE cient air flow may damage the unit and may
void the warranty.
•Do not place a rain cover on the backpack when the unit is operating.
•The unit relies on the building's installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 250V, 20 A.
•The unit does not have any protective earthing connector. Connection to earth is made through
the DC adapter to which the unit is connected.
Caution - Safety precautions
Only use the DC adapter and the power cord provided by Haivision.
Using another DC adapter and power cord can damage the device and void the warranty.
•Important notice for Japan territory:
◦Using the 5GHz band (W52) outdoors is prohibited by radio regulations.
◦Turn oB Wi-Fi capabilities or select only 2.4GHz band when the device is used outdoors.
- 3 -

Product Presentation
Overview
The Pro460 is our latest generation of mobile video encoder and transmitter designed for live
video producers (sports, concert, etc.) and news gathering professionals looking for video
delivery performance from any location around the world. Multi-camera production in HD or
single pristine 4K UHD capabilities are combined with mission-critical transmission in this 5G
compliant solution.
With its compact form factor, the Pro460 supports the upmost generation of UHD H.265/HEVC
hardware encoder by oBering premium video quality with optimized data usage and low end-
to-end latency (down to 0,2 sec). The widely adopted H.264/AVC format is still supported for
compliancy with deployed infrastructures. Our innovative design enables multiple encoding and
transmission workflows from single HD source for News, to multiple HD sources (up to 4) for
sports, through single 4K UHD for premium events coverage.
Unmanaged
IP Networks
Pro460
StreamHub
With Pro460, all required features for Remote Production or At-Home Production workflows
are fulfilled. As first, it supports a perfect video synchronization and lip sync across multiple
cameras in the venue to guarantee seamless camera switching and eE cient video editing in the
remote production studio. As second, our solution enables remote control of network-based
devices such as PTZ cameras and tally lights.
Our solution is camera agnostic and runs simultaneously with the live transmission. In addition,
the Pro460 supports low delay and high-quality video delivery from the studio to the field
units. Also known as Video Return, this feature allows delivering teleprompting information or
studio feed to the field. At least, bi-directional audio intercom is available for communication
between the field and the studio.
The Pro460 embeds 6 world-wide compliant 3G/4G/5G cellular modems with high eE ciency
custom patented antennas. The transmission can also operate on other networks such as WiFi,
Ka or Ku band satellite, IP leased line or simply the Internet. It is made possible thanks to our
Emmy® awarded SST Technology (Safe Stream Transport). This technology oBers advanced
techniques of networks aggregation, Adaptive packet Retransmission (ARQ) and Forward
Error Correction (FEC) to reach the upper networks throughput and maximize the Quality of
Services.
- 4 -

Front Panel
Touchscreen
Link Indicator
Power Button
Activity Indicator
USB C Port
Micro SD Card Slot
Auto-Start Switch
Intercom mini Jack
(headphone, micro)
Rear Panel
Genlock Input
12G-SDI Output
HDMI 1.4 Output
USB 1 (3.0 Type A)
USB 1 (3.0 Type A)
Ethernet 2
Ethernet 1
DC IN (18V nominal)
6x Micro SIM
Card Slots
3G-SDI Inputs
12G-SDI Input
1
2
3
4
- 5 -

Left and Right Sides
Battery Mounting Plate
(Gold Mount, V-Mount)
Camera Mounting Plate
(Gold Mount, V-Mount)
- 6 -

Indicators Meaning
Link Indicator
Activity Indicator
Activity Indicator
Status Meaning
Fixed Green The unit is starting.
Flashing Green Live, Record or Forward in progress.
OB No Live, Record or Forward in progress.
Link Indicator
Status Meaning
Fixed Green The unit is starting or connected to a StreamHub.
OB The unit is not connected to a StreamHub.
- 7 -

Installation
Checking Package Content
Please check that the packange contains:
•Pro4 Unit
•18V AC/DC adapter
•A printed Quick Start Guide
•A flyer with QR code redirecting to Web site with technical documents (User Guide, and
Quick Start Guide)
•Micro SD card (if ordered)
•A remote control (if ordered)
- 8 -

Installing the unit
1. Install the external battery onto the unit side or connect the AC/DC adapter and the power
cable.
2. Insert a micro SD card (if not already installed). It is recommended to use FAT32 or exFAT
formats and class 10 SD card.
3. Remove the SIM card cover and insert a SIM card into a slot according to indications written
on the cover.
4. For the Ethernet transmittion, connect the Ethernet cable.
5. Connect video input cables (SDI or HDMI).
1
2
3
4
5
- 9 -

Unit Front Panel
The unit front panel allows you to:
•Configure the unit
•Start / stop live
•Start / stop record
•Forward stored files
Menus
The diagram below shows the diBerent menus accessible from Home and Settings Menus.
Settings Menu
Home Menu
Input/Output
Mission
(optional)
Configuration
Configuration
Network
Configuration
Dest. Profile
Configuration
Live Profile
Configuration
Record Profile
Configuration
Forward Settings
Configuration
SD Card
Management
Device
Information
Unit Settings
(language, reports)
- 10 -

Icons
On the front panel screen, some icons indicate the unit state.
Data Bridge
Data Bridge enabled and
connected
Data Bridge enabled and
not connected
Video Return
Video Return (if enabled)
Intercom
Communication with
Master Room
Ethernet Connection
WiFi Connection
WiFi Access Point
Configured
At least 1 client
connected to Wi-Fi
Access Point
WiFi Connection in
Client Mode
Unit Connected to
Power Supply
SD Card Memory Space
SD Card Locked
Mass Storage Status (SD Card)
Power Supply / Battery Status
Unit Connected to
Power Supply
Battery Unloading Level
Cellular Connection Signal Level
1 Cellular connection
2 Cellular Connections
6 Cellular
Connections
Genlock Input
Genlock signal detected and
matches the source format
Genlock detected and does
not match the source format
No Genlock detected
Video Source
SDI input selected
receiving stream
SDI input selected but
no received stream
Circles Pattern Selected
Bars Pattern Selected
Black Pattern Selected
Unit Geolocation
Unit located
1 Ethernet Connection
2 Ethernet Connections
Live at Startup
Live at Startup (if enabled)
Missions
Missions Selected
USB Keys
1 USB Key memory space
2 USB Key memory space
Error icons
Error with modem connection
Error with Ethernet connection
- 11 -

Launching the Web Interface
The web interface allows you to:
•Configure the unit
•Start / stop live
•Start / stop record
•Forward stored files
To access the Web interface, use an Ethernet connection or a Wi-Fi connection.
Ethernet Connection
1. From the Home menu, click on .
The screen displays the IP address assigned to the unit (by default in DHCP mode):
2. From a web browser, enter the unit IP address and append ":8888" to it.
Example: 10.50.1.139:8888
The login screen opens.
3. Enter the login and password (by default: login= admin ; password= password).
Note:
It is highly recommended to modify this factory password.
The web interface opens.
- 12 -

Wi-Fi Connection (Access Point Mode)
1. From the Unit Panel, configure the unit as a Wi-Fi Access Point (see chapter Configuring a
WiFi Interface).
2. On your Wi-Fi client device (computer, notebook, smartphone), go to the Wi-Fi settings
menu, and select the Wi-Fi access point that you configured.
Pro4_bf:98:10:01:02:8e:80:c0
3. Enter the password that you defined.
4. In a web browser, enter the unit url: http://192.168.30.10:8888 (default IP address if it has not
been changed).
The login screen opens:
5. Enter the login and password.
Default login = admin
Default password = password
Note:
It is highly recommended to modify the password.
The unit web interface opens:
- 13 -

Configuring an Ethernet Interface
Devices connected to a local LAN transmitter are remotely controllable from the Media Control
Room.
The unit can operate in diBerent Ethernet modes:
•DHCP
To use the unit in a domain that has a DHCP server.
The DHCP server assigns the IP address, subnet mask and default gateway to the equipment.
DHCP is the default configuration mode for Ethernet 1.
•STATIC
To connect the unit to a domain without using a DHCP server.
This requires that you are the network administrator to set IP settings of the Ethernet interface
(IP addess, netmask and gateway).
•GATEWAY
To connect a host to the unit (for instance a laptop).
The unit acts as a DHCP server and assigns an IP address to the connected host.
The unit automatically detects from the netmask the range of IP addresses that it can use for
assigning an IP address to the host connected.
Factory Settings According to Selected Mode
Interface MODE IP Address Netmask Gateway
DHCP * Assigned by DHCP serverEthernet 1
STATIC 192.168.1.10 255.255.255.0 192.168.1.1
DHCP * Assigned by DHCP server
STATIC 192.168.20.10 255.255.255.0 192.168.20.1
GATEWAY 192.168.20.10 255.255.255.0
Ethernet 2
OFF N/A N/A N/A
* Default configuration
Note:
When you select the OFF option, you disable the Ethernet mode. Configuring Ethernet
interface may disconnect the unit.
From the Unit Panel
1. From the Home menu, click on .
2. Click on the Ethernet line to configure it.
3. Click on the Mode field to enter the mode selection menu.
4. Click on a new mode.
5. The selected mode appears.
•When selecting DHCP mode, settings are automatically retrieved.
•When selecting STATIC mode, you need to enter network settings.
•When selecting GATEWAY mode, you need to enter the IP Address, the netmask and
the DNS server address.
- 14 -

a. Click on .
b. Click on settings fields to be modified.
c. Use the keyboard to enter new settings and click on to confirm.
d. Click on to scroll down and click on to save new settings.
From the Web Interface
1. From the Web Interface, click on on the Ethernet line.
2. In the Mode field, select the configuration mode according to the Ethernet connection used:
•DHCP
•STATIC
•GATEWAY (only for Ethernet 2)
•OFF (only for Ethernet 2)
3. According to the Ethernet connection, modify the settings if required:
•IP Address, Netmask and Gateway if STATIC mode is selected.
•IP Address, Netmask and DNS server address if GATEWAY mode is selected.
4. Click on Apply to save these settings.
Note:
Configuring Ethernet interface may disconnect the unit.
- 15 -

Configuring a Wi-Fi Interface
The unit can operate either as a Wi-Fi Access Point, or a Wi-Fi Client.
Enabling / Disabling the Wi-Fi Interface
By default, the Wi-Fi network is disabled.
From the Unit Panel
1. From the Home menu, click on .
2. Click on the WiFi line to access the settings menu.
3. Click on to enable the WiFi.
The button turns into .
The WiFi network is enabled.
From the Web Interface
Click on or in the Wi-Fi line to
enable or disable the Wi-Fi network.
Configuring a Wi-Fi Access point
By default, the Wi-Fi network is disabled. Make sure it is enabled. If not, see Enabling /
Disabling the Wi-Fi Interface.
When configured in Wi-Fi access point mode, the unit can be controlled remotely from a
smartphone, tablet or laptop.
- 16 -