Haivision Pro460 User manual

Pro460
User Guide
Document Version: v1.1
Software Version: v2.0

CONTENTS
Copyright and Trademarks............................................................................................................................ 1
Compliance....................................................................................................................................................... 1
Safety and Health Precautions..................................................................................................................... 2
Operating Environment..................................................................................................................................3
Product Presentation..................................................................................................................................... 4
Overview..............................................................................................................................................................................4
Front Panel......................................................................................................................................................................... 5
Rear Panel...........................................................................................................................................................................5
Left and Right Sides...................................................................................................................................................... 6
Indicators Meaning.......................................................................................................................................................... 7
Installation........................................................................................................................................................8
Checking Package Content......................................................................................................................................... 8
Installing the unit.............................................................................................................................................................9
Unit Front Panel............................................................................................................................................ 10
Menus.................................................................................................................................................................................. 10
Icons...................................................................................................................................................................................... 11
Launching the Web Interface......................................................................................................................12
Ethernet Connection..................................................................................................................................................... 12
Wi-Fi Connection (Access Point Mode)............................................................................................................... 13
Configuring an Ethernet Interface............................................................................................................. 14
From the Unit Panel..................................................................................................................................................... 14
From the Web Interface..............................................................................................................................................15
Configuring a Wi-Fi Interface..................................................................................................................... 16
Enabling / Disabling the Wi-Fi Interface..............................................................................................................16
Configuring a Wi-Fi Access point...........................................................................................................................16
Configuring a Wi-Fi Client Interface...................................................................................................................... 18
Configuring a 3G/4G/5G Cellular Interface.............................................................................................. 21
Inserting the SIM card..................................................................................................................................................21
Connecting a Quad CellLink to the Unit.............................................................................................................. 21
Enabling / Disabling a Cellular Modem................................................................................................................23
Enabling / Disabling all Internal Cellular Modems...........................................................................................23
Enabling / Disabling all Quad CellLink Cellular Modems..............................................................................24
Managing the APN database...................................................................................................................... 25
Adding an APN to the database............................................................................................................................ 25
Configuring the APN....................................................................................................................................................25
Deleting an APN............................................................................................................................................................ 27
Enabling / Disabling the Automatic APN Configuration...............................................................................27
Managing Cellular Operators......................................................................................................................29
Selecting the Automatic Mode............................................................................................................................... 30
Scanning and Selecting a Cellular Operator..................................................................................................... 30
Selecting Manually a Cellular Operator.................................................................................................................31
Configuring Modem Bands........................................................................................................................................32
Managing Priorities of Network Links.......................................................................................................35

Configuration................................................................................................................................................. 36
Configuring the Unit Name.......................................................................................................................................36
Configuring the Time and Date.............................................................................................................................. 36
Selecting the Language..............................................................................................................................................37
Selecting the Battery Model.....................................................................................................................................37
Enabling / Disabling the Unit Location................................................................................................................38
Enabling / Disabling Auto-Live at Startup......................................................................................................... 39
Enabling / Disabling Screensaver...........................................................................................................................39
Adding and configuring a Live Profile.................................................................................................................40
Deleting a Live Profile.................................................................................................................................................43
Selecting a Live Profile...............................................................................................................................................43
Adding and configuring a Record Profile...........................................................................................................44
Deleting a Record Profile.......................................................................................................................................... 45
Selecting a Record Profile........................................................................................................................................ 46
Adding and Configuring a Destination Profile..................................................................................................48
Deleting a Destination Profile..................................................................................................................................50
Select a Destination Profile...................................................................................................................................... 50
Configuring AES encryption......................................................................................................................................51
Configuring Forward Settings..................................................................................................................................52
Selecting a Mission.......................................................................................................................................54
From the Unit Panel.................................................................................................................................................... 54
From the Web Interface.............................................................................................................................................54
Setting a Video Return................................................................................................................................56
Receiving a Video Return..........................................................................................................................................57
Single Encoding mode.................................................................................................................................58
Selecting the Video Source...................................................................................................................................... 58
Starting a Live................................................................................................................................................................. 61
Starting a Record..........................................................................................................................................................63
Starting a Forward....................................................................................................................................................... 65
Transmitting Files via the Hot Folder...................................................................................................................67
Multi-Encoding mode...................................................................................................................................69
Set the Multi-Encoding Mode..................................................................................................................................69
Starting a Live................................................................................................................................................................70
Using the intercom....................................................................................................................................... 73
From the Unit Panel.....................................................................................................................................................74
From the Web Interface.............................................................................................................................................74
Configuring a Data Bridge..........................................................................................................................75
From the Unit Panel.....................................................................................................................................................75
From the Web Interface.............................................................................................................................................76
Locking a Field Unit from Manager Interface..........................................................................................77
Using the Remote Control.......................................................................................................................... 78
Indicators Meaning........................................................................................................................................................79

Servicing........................................................................................................................................................ 80
Getting the Unit Information................................................................................................................................... 80
Getting the IMEI/IMSI/ICCID numbers.................................................................................................................. 81
Testing a Live using the Pattern Mode................................................................................................................ 82
Changing the Web Interface Password............................................................................................................... 83
Updating the Firmware...............................................................................................................................................83
Rebooting the Unit.......................................................................................................................................................85
Restoring Factory Settings....................................................................................................................................... 85
Exporting the Unit Configuration...........................................................................................................................86
Importing the Unit Configuration...........................................................................................................................86
Unlocking a SIM Card..................................................................................................................................................86
Deleting file(s) from the SD card...........................................................................................................................88
Formatting the SD Card............................................................................................................................................ 90
Troubleshooting.............................................................................................................................................91
Getting a Report File....................................................................................................................................................91
Exporting a Report File from the History Folder............................................................................................. 91
Alarm Messages............................................................................................................................................................. 92
Specifications................................................................................................................................................ 93
Video...................................................................................................................................................................................93
Audio.................................................................................................................................................................................. 93
Video Return...................................................................................................................................................................94
Ancilliary Data................................................................................................................................................................ 94
Networks...........................................................................................................................................................................94
Interfaces...........................................................................................................................................................................95
Hardware Specifications.............................................................................................................................................97
GNSS Receiver................................................................................................................................................................97
Radiated Output Power..............................................................................................................................................97
Device disposal............................................................................................................................................. 98
Contact Us..................................................................................................................................................... 99

Copyright and Trademarks
This User Guide and its content are the property of Haivision. It is forbidden to copy, disclose, or
reproduce either the whole document or part without Haivision's prior agreement.
Compliance
Before using the unit, please inform yourself about laws and regulations in force in the country in
which you use it. Please refer to the sticker pasted on the unit to know its version.
The declaration of conformity is available upon request. Should you need it, please contact
Haivision.
- 1 -

Safety and Health Precautions
Handling the Unit
•To avoid any injury during the installation, observe local health and safety requirements and
guidelines for manual material handling.
•The unit must be handled carefully and thoughtfully to prevent safety hazards and damage.
Electronic and Radio Interference
•To avoid interferences with electronic devices contained in vehicles, keep the unit away from the
vehicle's dashboard.
•When connected to wireless networks (3G/4G/5G or Wi-Fi), the unit emits microwaves that can
interfere with other electronic devices.
•The operation of this equipment in a residential environment could cause radio interference.
Safety Precautions
•Do not use the unit in any place where the use of mobile phones is usually banned: airplanes,
hospitals, and areas with potentially explosive atmosphere (e.g. gas stations, repair shops, fuel or
chemical storage areas).
•In accordance with IEC 62368-1:2014 standard, devices must be connected to PS2 power
sources. Consequently, only PS2 type external batteries must be used. Pro Series devices are
delivered with a design PS2 type power block.
Coin Battery Safety Precautions
•Lithium battery (ref: BR1225A)
•There is a risk of explosion if the battery is replaced by an incorrect type.
Health Precautions
Operating the unit is not recomended for:
•People with electronic implants (e.g. pacemakers, insulin pumps, implanted pulse generators,
hearing aids).
•Pregnant women, old people, children, teenagers and people suBering from epilepsy.
Servicing the Unit
•Only trained and approved service engineers are permitted to service this unit.
•Unauthorized maintenance or the use of non-approved replacements may aBect the unit
specifications and invalidate any warranties.
- 2 -

Operating Environment
•Make sure that the environment corresponds to the conditions mentionned below:
◦ Only use at altitude not exceeding 2000 meters.
◦ Only use in not-tropical climate regions.
▪Ambient operating temperature: 0°C to 45°C (0°C to 35°C when unit placed in
backpack).
▪Ambient operating temperature: 0°C to 40°C (for the DC adapter).
▪Ambient operating humidity: 10% to 85% (no condensation).
Important:
Operating the unit out of these ranges may cause damage and void the warranty.
•Protect the unit against rain, dust and shocks.
•Avoid long exposure to direct sunlight.
•Do not obstruct the air inlets and outlets.
•Only use the backpack provided by Haivision. InsuE cient air flow may damage the unit and may
void the warranty.
•Do not place a rain cover on the backpack when the unit is operating.
•The unit relies on the building's installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 250V, 20 A.
•The unit does not have any protective earthing connector. Connection to earth is made through
the DC adapter to which the unit is connected.
Caution - Safety precautions
Only use the DC adapter and the power cord provided by Haivision.
Using another DC adapter and power cord can damage the device and void the warranty.
•Important notice for Japan territory:
◦Using the 5GHz band (W52) outdoors is prohibited by radio regulations.
◦Turn oB Wi-Fi capabilities or select only 2.4GHz band when the device is used outdoors.
- 3 -

Product Presentation
Overview
The Pro460 is our latest generation of mobile video encoder and transmitter designed for live
video producers (sports, concert, etc.) and news gathering professionals looking for video
delivery performance from any location around the world. Multi-camera production in HD or
single pristine 4K UHD capabilities are combined with mission-critical transmission in this 5G
compliant solution.
With its compact form factor, the Pro460 supports the upmost generation of UHD H.265/HEVC
hardware encoder by oBering premium video quality with optimized data usage and low end-
to-end latency (down to 0,2 sec). The widely adopted H.264/AVC format is still supported for
compliancy with deployed infrastructures. Our innovative design enables multiple encoding and
transmission workflows from single HD source for News, to multiple HD sources (up to 4) for
sports, through single 4K UHD for premium events coverage.
Unmanaged
IP Networks
Pro460
StreamHub
With Pro460, all required features for Remote Production or At-Home Production workflows
are fulfilled. As first, it supports a perfect video synchronization and lip sync across multiple
cameras in the venue to guarantee seamless camera switching and eE cient video editing in the
remote production studio. As second, our solution enables remote control of network-based
devices such as PTZ cameras and tally lights.
Our solution is camera agnostic and runs simultaneously with the live transmission. In addition,
the Pro460 supports low delay and high-quality video delivery from the studio to the field
units. Also known as Video Return, this feature allows delivering teleprompting information or
studio feed to the field. At least, bi-directional audio intercom is available for communication
between the field and the studio.
The Pro460 embeds 6 world-wide compliant 3G/4G/5G cellular modems with high eE ciency
custom patented antennas. The transmission can also operate on other networks such as WiFi,
Ka or Ku band satellite, IP leased line or simply the Internet. It is made possible thanks to our
Emmy® awarded SST Technology (Safe Stream Transport). This technology oBers advanced
techniques of networks aggregation, Adaptive packet Retransmission (ARQ) and Forward
Error Correction (FEC) to reach the upper networks throughput and maximize the Quality of
Services.
- 4 -

Front Panel
Touchscreen
Link Indicator
Power Button
Activity Indicator
USB C Port
Micro SD Card Slot
Auto-Start Switch
Intercom mini Jack
(headphone, micro)
Rear Panel
Genlock Input
12G-SDI Output
HDMI 1.4 Output
USB 1 (3.0 Type A)
USB 1 (3.0 Type A)
Ethernet 2
Ethernet 1
DC IN (18V nominal)
6x Micro SIM
Card Slots
3G-SDI Inputs
12G-SDI Input
1
2
3
4
- 5 -

Left and Right Sides
Battery Mounting Plate
(Gold Mount, V-Mount)
Camera Mounting Plate
(Gold Mount, V-Mount)
- 6 -