Haltian Thingsee COUNT Manual

User and Installation Guide
COUNT
v.22.01

Welcome to using Thingsee
Congratulations on choosing Haltian Thingsee as your IoT solution. We
at Haltian want to make IoT easy and accessible for everyone, so we
have created a solution platform that is easy to use, scalable and
secure. I hope our solution will help you achieve your business
goals!
Pasi Leipälä
CEO, Haltian Oy
Thingsee ACCURATE PEOPLE COUNT
Thingsee COUNT is an IoT sensor device that detects movement
beneath the device and reports the amount of times movement has
been detected as well as the movement’s direction.
Thingsee COUNT can be used for various facility management
applications related to utilisation rate, visitor counting, statistics and
more.
Thingsee COUNT is a part of Haltian Thingsee IoT solution and product
family.

Sales package content
• Thingsee COUNT sensor device
• Thingsee COUNT Cradle
• 1 x screw, 1 x screw anchor and 1 x Cradle clamp (found underneath
the Cradle)
• USB cable (length: 3 m)
• Power supply
• Power outlet adaptor for the power supply (specific to your region)
Thingsee COUNT sensor device
Power supply Thingsee COUNT Cradle USB cable
Screw Cradle clampScrew anchor
Note: Each sensor device and Cradle inside a package is a pair, and should
always be used together. Do not mix parts from other packages.

Needed for installation
• A power drill with a long (at least 11,5 cm), Torx type screwdriver is
needed to attach the Cradle to a wall.
• E.g. a ladder to install the device above the passageway.
• Installation application from Haltian or other QR code reader
application to identify the sensor device.
• Thingsee INSTALLER application (Android & iOS) to identify the
sensor device and configure the direction
Thingsee COUNT is installed above a doorway or other passage from
where it detects movement that passes beneath the device.
Thingsee COUNT consists of a sensor device unit and a cradle that
houses the sensor and prevents the power cable from straining and
pulling o. The device is powered by an external power source via a
USB connector.
A typical use case for Thingsee COUNT is visitor counting and utilization
monitoring for e.g. meeting rooms or other spaces. In general, the
device can be placed in any passageway within the limits of the sensor
detection capability. Refer to chapter ‘Detection Capability’ for detailed
information.
Thingsee COUNT determines the direction of the movement when,
for example, people enter and exit a room. The direction is configured
during the installation using the Thingsee INSTALLER application so
that the device knows which side is regarded as moving into the space.
The other side is automatically regarded as moving out.
Using Thingsee COUNT sensor device

Selecting the installation spot
Select the installation spot on a wall or other solid surface directly
above and in the middle of the passageway (max width 1000mm and
max height 2100mm), so that the device cradle can be installed straight
and pointing downwards at a 90 degrees angle. Make sure that you have
an applicable power outlet near the installation spot.
The recommended installation height is 230 cm from the floor.
In addition, if the passageway has a door, install the device to the side
to which the door does not open so that the door’s movements are not
registered by the device.
If the door has a door pump, also make sure that the pump
mechanism’s movements are not registered by the device.
General installation instructions
Note: Make sure there are no electrical wires, other cables, water pipes or sim-
ilar beneath the installation surface. If in doubt, consult your facility manager
first.
Note: If the electricity is cut o mid usage the sensor’s counter will reset to zero.
People counting distance
1,5 m
0,3 m

Direct sun light or bright spotlight hitting the
sensor as it may interfere with the laser beam
and give inaccurate results.
Escalators
Nearby halogen lamps, fluorescent lamps or
similar lamps with hot surface
Near elevator motors or similar targets causing a
strong magnetic field
Things to avoid in installation
Avoid installing the Thingsee products near the following:
Electrical transformers or thick electrical wires

Installation
Please make sure the Thingsee gateway device is installed before you
install the sensors.
To identify the sensor, read the QR code on the Cradle with Thingsee
Installer Lite application or a QR code reader on your mobile device.
Identifying the device is not necessary, but it will help you keep track of
your IoT installation and help Haltian support solve possible issues.
Note: Make sure the sensor is installed max. 20 meters from the next sensor or
gateway. This is to ensure full coverage mesh network between the sensors and
the gateway.
DEVICE
DEVICE EVENTS TOPOLOGY
DEVICE
DEVICE EVENTS TOPOLOGY
COUNT
BIN VERSION:
3.4.37.0
SW VERSION:
2018.07.02.2_ts_pinsp34
BATT LEVEL: 100%
DESCRIPTION: Room1
TUID: TSC042O02500875
INFO
COUNT
16/11/2018 09:15:57
16/11/2018 09:14:57
16/11/2018 09:13:57
16/11/2018 09:12:57
16/11/2018 09:11:57
QR code

Installing the USB cable to Thingsee Count through the Cradle
hole
Run the USB cable through the Cradle’s holder and then install the USB
cable to the sensor device unit. Make sure the USB cable’s connecter
springs are upwards as shown in the image when connecting.
Install the sensor unit to the Cradle. You should hear a subtle snap
sound once the sensor sits firmly in place between the two claws.
Now, you can route the USB cable upwards or downwards at the end
of the Cradle so that the cable is not squeezed between the cradle and
the installation surface.
To remove any fingerprints or dirt on the sensor unit’s ‘eyeball’, wipe it
with a dry, clean and lint-free cloth.
Installing Thingsee Count to Cradle

Put the USB cable to the clamp groove. The cable should be straight,
not strained, but without any excess slack. Take the Cradle clamp and
snap it in its place so that it holds the cable firmly in place.
Installing the Cradle clamp
Installing the Cradle with the Thingsee Count to a wall
Use a long, Torx model screwdriver to screw the cradle to your selected
installation spot.
Connect the USB cable to the power supply and connect the power
supply to an applicable power outlet.

Detection capability
• Vertical measurement range: 300 mm - 1500 mm. Note that
the device will not detect movement in very wide passageways
or corridors if the movement is outside the vertical detection
range.
• Sequential movements beneath the sensor require
approximately 500 mm of space between them to be detected
as separate, individual movements.
• The measurement accuracy depends on the ambient light
conditions and target reflectance. Test materials used: solid,
matte, white, 140 mm reference distance.
• The sensing area is a cone shape, non-adjustable, between +/-
13,5 degrees angle, region of interest (ROI).
People counting distance
Door
Sensor
0 m 0,3 m0,3 m0,6 m 0,6 m
1,5 m
2,3 m
0,3 m
0 m

• When a movement is detected, the first update is sent immediately
and then the changes are reported every 30 seconds
• Even if no movement has been detected the sensor also reports
every 1 hour
• The sensor is in low latency mode enabling fast reaction and
response time
The following parameters are configurable remotely over Thingsee
Operations Cloud:
• Measurement interval: default 30 seconds
• Reporting interval. The reporting interval range is from about 10
seconds to about 2 000 000 000 seconds. The default value is 3600s
• Mesh network node role: routing or non-routing
Default measurement and reporting
Operating temperature 0 °C ... +40 °C
Operating humidity 8 % ... 90 % RH non-condensing
Storage temperature +5 °C ... +25 °C
Storage humidity 45 % ... 85 % RH non-condensing
IP rating grade: IP40
Certifications: CE, FCC, ISED, RoHS and RCM compliant
Class 1 laser (safe under all conditions of normal use)
Radio sensitivity: -95 dBm (BTLE)
Device info
More device info can be found at support.haltian.com

Weight: 39 g
121 mm
32 mm
41 mm
20 mm
54 mm
34 mm
Weight: 16 g
Device measurements

CERTIFICATION INFORMATION
EU DECLARATION OF CONFORMITY
Please note that Thingsee Beam certifications are used also for Thingsee Count for the RF characteristics. Needed EMC and
Safety tests have been performed because of the additions of TSCB, USB charger, USB cable and device holder.
Hereby, Haltian Oy declares that the equipment type TSCB is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: https://haltian.com
Haltian Oy vakuuttaa, että laitetyyppi TSCB on direktiivin 2014/53/EU mukainen.
EU-vaatimustenmukaisuusvakuutuksen täysimittainen teksti on saatavilla seuraavassa internetosoitteessa:
https://haltian.com
Thingsee COUNT operates at Bluetooth® 2.4 GHz frequency band. Maximum radio-frequency power transmitted is +4.0 dBm.
Manufacturer name and address:
Haltian Oy
Yrttipellontie 1 D
90230 Oulu
Finland
FCC REQUIREMENTS FOR OPERATION IN THE UNITED STATES
Supplier’s Declaration of Conformity
This Declaration of Conformity is hereby issued according to Chapter 1, Subpart A, Part 2 of Title 47 of the Code of Federal
Regulations by:
Haltian Oy
Yrttipellontie 1 D, 90230 Oulu, Finland
The product Thingsee Count B cover/TSCB complies with the applicable requirements of FCC Rule Part 15
RESPONSIBLE PARTY located in the United States:
Violette Engineering Corporation
6731 Whittier Avenue
McLean, VA 22101
[e-mail]
The responsible party warrants that each unit of equipment marketed under this Declaration of Conformity will be identical
to the unit tested and found acceptable with the standards and that the records maintained by the responsible party
continue to reflect the equipment being produced under such Supplier’s Declaration of Conformity continue to comply
within the variation that can be expected due to quantity production and testing on a statistical basis.
Industry Canada:
Industry Canada Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

SAFETY GUIDE
Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further
information, read the user guide and visit www.haltian.com
Usage
Do not cover the device as it prevents the device from operating properly.
- This product is intended for indoor use only and shall not be exposed to rain. The operating temperature range for the
device is 0…+40 °C.
- Do not modify the device. Unauthorized modifications may damage the device and violate regulations governing radio
devices.
- Do not store the device in wet or humid conditions.
Care and maintenance
Handle your device with care. The following suggestions help you keep your device operational.
- Do not open the device other than as instructed in the user guide.
- Unauthorized modifications may damage the device and violate regulations governing radio devices.
- Do not drop, knock, or shake the device. Rough handling can break it.
- Only use a so, clean, dry cloth to clean the surface of the device. Do not clean the device with solvents, toxic chemicals
or strong detergents as they may damage your device and void the warranty.
- Do not paint the device. Paint can prevent proper operation.
Damage
If the device is damaged contact [email protected]. Only qualified personnel may repair this device.
Small children
Your device is not a toy. It may contain small parts. Keep them out of the reach of small children.
RECYCLING
Check the local regulations for proper disposal of electronic products. The Directive on Waste Electrical and Electronic
Equipment (WEEE), which entered into force as European law on 13th February 2003, resulted in a major change in the
treatment of electrical equipment at end-of-life. The purpose of this Directive is, as a first priority, the prevention of WEEE,
and in addition, to promote the reuse, recycling and other forms of recovery of such wastes so as to reduce disposal.
The crossed-out wheelie-bin symbol on your product, battery, literature, or packaging reminds you that all electrical and
electronic products and batteries must be taken to separate collection at the end of their working life. Do not dispose of these
products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local
waste authority.

Get to know other Thingsee devices
For all devices and more information, visit our website
www.haltian.com or contact [email protected]
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