HAMPTON BAY BEF-48TSC User manual

USE AND CARE GUIDE
48 IN. CURVED PANEL ELECTRIC FIREPLACE
Questions, problems, missing parts? Before returning to the store,
call Hampton Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday and 9 a.m. - 6 p.m., EST, Saturday
1-855-HD-HAMPTON
HAMPTONBAY.COM
THANK YOU
We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this electric fireplace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your
home improvement needs. Thank you for choosing Hampton Bay
Item #1001010070
Model #BEF-48TSC

2
Table of Contents
Table of Contents ...................................2
Safety Information ..................................2
Warranty .........................................4
Pre-Installation.....................................5
Installation ........................................7
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maintenance ......................................14
Care & Cleaning ...................................14
Safety Information
1. DO NOT operate any heater with a damaged cord or plug or after
the heater malfunctions, has been dropped or damaged in any
manner. Discard heater, or return to authorized service facility
for examination and/or repair.
2. DO NOT run power cord under carpeting. DO NOT cover power
cord with throw rugs, runners, or similar coverings. DO NOT
route power cord under furniture or appliances. Arrange power
cord away from traffic area, and where it will not be tripped
over.
3. Connect to properly grounded outlets ONLY.
4. Use this heater only as described in this manual. Any other use
not recommended by the manufacturer may cause fire, electric
shock, or injury to persons.
5. ALWAYS plug heaters directly into a wall outlet/receptacle.
NEVER use with an extension cord or relocatable power tap
(outlet/power strip).
6. DO NOT place the heater near a bed because objects such as
pillows or blankets can fall off the bed and be ignited by the
heater.
7. ALWAYS mount to wall bracket before use. DO NOT set on the
floor, or other surface, to use.
8. NEVER use a wall mount bracket from another manufacturer.
9. For residential use only! NOT for commercial use! Any
commercial or public use of this heater voids all warranties, and
could cause injury.
10. This product is not intended to be a primary heat source. It is for
supplemental heat only.
11. INDOOR use only! NEVER use this heater outdoors! Doing so
may result in electric shock!
12. Risk of electric shock! DO NOT OPEN! No user-serviceable parts
inside!
WARNING: Read and understand this entire owner’s
manual, including all safety information, before plugging in
or using this product. Failure to do so could result in fire,
electric shock, or serious personal injury.
CAUTION: Keep this owner’s manual for future reference.
If you sell or give this product away, make sure this manual
accompanies this product.
PET OWNERS WARNING: The health of some
small pets including birds are extremely sensitive to
the fumes produced during the first-time use of many
appliances. These fumes are not harmful to humans but we
recommended that you do not use your heater around birds
and small pets during its initial use until the manufacturing
corrosion coatings burn off.
IMPORTANT: Read all instructions before using this
heater!
WARNING: This heater is hot when in use. To avoid
burns, DO NOT let bare skin touch hot surfaces. If provided,
use handles when moving this heater. Keep combustible
materials, such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 ft. (0.9 m) from the front of
the heater, and keep them away from the sides and rear.
CAUTION: Extreme caution is necessary when any heater
is used by or near children or invalids and whenever the
heater is left operating and unattended.
CAUTION: DO NOT insert or allow foreign objects to
enter any ventilation or exhaust opening, as this may cause
electric shock or fire, or damage the heater.
CAUTION: To prevent a possible fire, DO NOT block air
intakes or exhaust in any manner. Doing so could cause
a fire. DO NOT use on soft surfaces, like a bed, where
openings may become blocked.

3 HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
13. NEVER modify this heater. Doing so could result in personal
injury or property damage. Modification of this fireplace
completely voids all warranties.
14. ALWAYS turn this heater off before unplugging it from the outlet.
15. ALWAYS disconnect this unit from the power supply before
performing any assembly or cleaning, or before relocating the
electric fireplace.
16. NEVER leave this heater unattended. ALWAYS unplug this heater
when not in use.
17. ALWAYS store this heater in a dry location. NEVER use the
fireplace if it has become wet.
18. ONLY use this heater on a 110-120V AC 15-Amp grounded
circuit. NEVER overload the circuit. If this heater trips the circuit
breaker, unplug all other appliances on the same circuit before
the next use. Avoid plugging other appliances into the same
circuit as this heater.
19. NEVER plug this heater into an outlet that is old, cracked, or
has any loose wires or connections. Plugging this heater into a
faulty outlet could result in electric arcing within the outlet that
could cause the outlet to overheat or catch fire.
20. ALWAYS check your heater cord and plug connections with each
use!
i) MAKE SURE the plug fits tight in the outlet! Faulty wall outlet
connections or loose plugs can cause the outlet to overheat.
ii) Heaters draw more current than small appliances.
Overheating may occur even if it has not occurred with the use
of other appliances.
iii) During use check frequently to see if the plug outlet or
faceplate is HOT!
iv) If the outlet or faceplate is HOT, discontinue use immediately
and have a qualified electrician inspect and/or replace the faulty
outlets.
CAUTION: A heater has hot and arcing or sparking parts
inside. DO NOT use it in areas where gasoline, paint, or
flammable liquids are used or stored.
DANGER: NEVER use this heater in bathrooms, laundry
rooms, or any other location where the heater could fall into
a bathtub or pool, become damp, or come in contact with
water.
DANGER: AVOID FIRE! Regularly inspect all air vents to
make sure they are free from dust, lint, or other blockage.
Unplug the unit and clean with a vacuum ONLY. DO NOT
rinse or get wet.
DANGER: NEVER hang this unit on a wall directly below
an electrical outlet.
DANGER: NEVER permanently install in a recessed area
of the wall. This may result in blocked air flow, overheating,
or fire.
NOTE: Save these instructions.
Safety Information (continued)

4
Warranty
ONE-YEAR WARRANTY
This product carries a one (1) year warranty against defects in workmanship and materials. The manufacturer agrees to replace a defective
product, within the stated warranty period, when returned to the place of purchase with proof of purchase. This product is not guaranteed
against wear or breakage due to misuse and/or abuse.

5 HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
Pre-Installation
CAUTION: This product includes a GLASS panel! Always use extreme caution when handling glass. Failure to do so could result in personal
injury or property damage.
TOOLS REQUIRED
Phillips screwdriver Stud finder Level
Tape measure Electric drill
1/4 in. wood drill bit
HARDWARE INCLUDED
NOTE: Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Check the parts list to make sure nothing
is missing. Dispose of packaging materials properly. Please recycle whenever possible.
AA BB
Part Description Quantity
AA Wood Screws 7
BB Drywall Anchors 7

6
Pre-Installation (continued)
PACKAGE CONTENTS
A
B
C
D
F
E
G
Part Description Quantity
A Fireplace 1
B Wall Bracket 1
C Log Insert, Pebble Stones and Crushed Glass 1
D Metal Base 2
EPlastic Tray 1
F Remote Control 1
G Fixed Part 1

7 HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
Installation – Wall-Mount
1 Find a safe location
□Minimum clearance on each side: 19.7 in. (50 cm).
□Minimum clearance below: 19.7 in. (50 cm).
□Minimum clearance above: 39.4 in. (100 cm).
□Minimum clearance from the front and sides: 3 ft. (90 cm).
□Choose a location near an outlet so an extension cord is
not required.
□DO NOT position the unit directly below a power outlet.
□See Safety Information on pages 2 and 3 for warnings
about safe placement, safe installation, and proper use of
this product.
NOTE: The wall mount fasteners included with this
fireplace are for use ONLY with a wood-framed wall covered
in drywall (sheet rock). For concrete walls, cinder blocks,
or other wall types, consult a professional for the best
attachment methods.
WARNING: ALWAYS unplug this fireplace heater before
assembly or cleaning, or before relocating. Failure to do so
could result in electric shock, fire, or personal injury.
19.7 in.
(50 cm)
19.7 in.
(50 cm)
Minimum 19.7 in. (50 cm)
Minimum 39.4 in. (100 cm)
2 Preparing the installation location
□A. Locate the wall studs using an electronic stud-finder.
Mark the hole locations with a pencil. The holes should be
8 in. (20.3 cm) apart, and level. The minimum height from
the surface below must be 19.7 in. (50 cm).
□B. Three screws (AA) should be screwed directly into wall
studs. Then, four drywall anchors (BB) are needed.
CAUTION: AVOID INJURY and DAMAGE! Three screws should
be screwed directly into wall studs and additional screws must
also be screwed into the drywall anchors.
Drywall
Studs
BB
BB
BB
BB
BB

8
Installation – Wall-Mount (continued)
3 Hanging the fireplace
□Due to the many different materials used on different
walls, it is highly recommended that you consult your local
builder before you install this appliance on the wall.
□A. Select a location that is not prone to moisture and is
located at least 36 in. (914 mm) away from combustible
materials such as curtain drapes, furniture, bedding, paper,
etc.
□B. Have two people hold the appliance against the wall to
determine the final location.
□C. Place unit face down on a soft, non-abrasive surface.
Remove the bracket (B) from the back of the unit by
removing the screws.
□D. Mark out location, then mount the bracket (B) onto the
wall using the supplied screws. This bracket MUST have
the hooks facing upward and be level.
NOTE: It is strongly recommended that the mounting
bracket be screwed into the wall studs where possible. If
the wall studs cannot be used, ensure that the supplied
plastic anchors are used to affix the bracket to the wall and
the bracket is adequately secured.
Drywall
Hook Hook
□E. With the wall mounting bracket installed have two
people lift the appliance up and insert the two hooks on the
bracket into the two slots on the back of the appliance.
□F. Check the appliance for stability ensuring that the
bracket will not pull free from the wall.
B
19.7 in.
(50 cm)
19.7 in.
(50 cm)
Minimum
19.7 in.
(50 cm)
32.5 cm high
BB
BB
BB
BB
AA AA
AA
AA
AA
AA
AA
BB
BB
a

9 HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
Installation – Metal Base
1 Preparing the fireplace
□Take out the fireplace and parts and place the fireplace on
a flat and soft surface.
NOTE: This must be done by at least 2 people. Ensure the
power is off before you begin.
2 Attaching the metal base
□Attach the metal bases (D) to the bottom of the fireplace
using the ST4x12 metal screws. Tighten securely using a
Philips screwdriver.
Install the metal base,
then fix the screws 1
2
Take off the screws
on the bottom plate
D

10
Installation – Crystal / Pebble Ember
□Glass front must be removed and the appliance must be
mounted in its final location before the crystal / pebble
embers are installed.
□A. Remove the screws on the sides of the fireplace, remove
the glass front, and take out the log set.
□B. Place the plastic tray to the designed slot.
□C. CLEAN CRYSTAL or PEBBLE MEDIA: Crystal or pebble media
may have a fine oil residue that needs to be cleaned prior
to installation. Clean them with mild dish soap, drain, rinse
thoroughly and dry before placing into the tray.
□D. Carefully place crystal or pebble embers into the bottom
tray on the front of the appliance as illustrated. Apply an even
layer from side to side.
Remove the glass front
1
2
Take off
the screws
1
Take off
the screws
Replace to pebbles
or crystal glass (C)
Plastic tray (E)

11 HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
Operation
WARNING: Read and understand this entire owner’s
manual, including all safety information, before plugging in
or using this product. Failure to do so could result in electric
shock, fire, serious injury, or death.
METHODS OF OPERATION
□Before operating, please review the IMPORTANT SAFETY
INFORMATION on Pages 2 and 3, and heed all warnings.
Front View
Rear View
Hot Air Vents
Left Side View
Top View
WARNING: While this appliance is operating do not
remove the glass panel. This will cause the remote control
and touch panel to disfunction.
OPERATING INSTRUCTIONS
NOTE: Ensure the house circuit breakers for the power
supply are turned on. In the event of a power failure, the
appliance will lose its memory function and will reset to
factory mode when the power returns.
□Once the appliance has been plugged into a grounded
electrical outlet, it is ready to operate.
MAIN POWER BUTTON
□The Main Power button is located on the front bottom right
side of the appliance.
Main Power button

12
Operation (continued)
OPERATING TOUCH DISPLAY PANEL AND REMOTE CONTROL
Button Function, Action & Indication
Power
Turns the appliance ON/OFF.
Timer
Controls the Timer.
9 Settings: (0.5h, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h) Press button until you reach the desired setting.
Flame
FLAME button: Makes flame effect dimmer and brighter.
NOTE: Flame effect stays on until power button is turned off. Flame effect must be on for the heater to turn on.
Color
COLOR button: Changes the color of the flame.
NOTE: The color effect stays on until power button is turned off. Color flame effect must be on for heater to turn on.
Heater
Controls the Heater.
Press button to initiate the heater.
(H0) no heater or blower.
(H1), heater blows warm air (750W)
(H2), heater blows hot air (1500W)
(H0) no heater, blower will be off after 10s.
NOTE: Heater functions cycle from H0-H1-H2-HO. Press and hold the heater button for 5 seconds. The heater and
temperature setting will be locked onto the selected setting. Hold the button for 5 seconds again, the heater will be
unlocked.
Temperature
1. Press once: Touch panel indicator becomes active.
2. Press again until desired setting is reached. Digital display shows setting circles as below.
Display value 0 1 2 3 4 5 6 7 8 9 10
Temperature °C 20 21 22 23 24 25 26 27 28 29 30
°F 68 70 72 74 86 78 80 82 84 86 88
NOTE: Press the button for 5 seconds to switch between °C and °F.

13 HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
Operation (continued)
WARNING: Do not move or remove the glass panel, when
the appliance is plugged in and operating. This will cause
the remote control and touch panel to no longer function.
NOTE: When the heater is first turned on, a slight odor
may be present. This is normal and should not occur again
unless the heater is not used for a long period of time.
NOTE: To improve operation, aim the remote control at the
front of the fireplace. DO NOT press the buttons too quickly.
Give the unit time to respond to each command.
REMOTE CONTROL BATTERY INFORMATION
□This remote control uses two AAA batteries (not included).
□Instructions for battery installation are on the Remote
Control battery compartment.
WARNING: NEVER dispose of batteries in fire. Failure to
observe this precaution may result in an explosion. Dispose
of batteries at your local hazardous material processing
center.
TEMPERATURE LIMITING CONTROL
This heater is equipped with a Temperature Limiting Control. Should
the heater reach an unsafe temperature, the heater will automatically
turn OFF. To reset:
1. Unplug the power cord from the outlet.
2. Turn the power switch on the touch display PANEL to off. Wait 5
minutes.
3. Inspect the fireplace to make sure no vents are blocked, or clogged
with dust or lint. If they are, use a vacuum to clean the vent areas.
4. With the POWER switch in the OFF position, plug the power cord
back into the outlet.
5. If the problem continues, have your outlet and wiring inspected by
a professional.

14
Maintenance
ELECTRICAL AND MOVING PARTS:
□The fan motors are lubricated at the factory and will not require lubrication.
□Electrical components are integrated in the fireplace and are not serviceable by the consumer.
WARNING: Risk of electric shock! DO NOT OPEN any panels other than the bulb replacement plate! No user-serviceable parts inside!
WARNING: ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this
fireplace. Failure to do so could result in electric shock, fire, or personal injury.
STORAGE:
□Store heater in a clean dry place when not in use.
WARNING: Other than replacing the light bulb, NO SERVICING of the internal or electrical parts should be performed by the consumer. Do not
service the unit yourself.
Care and Cleaning
METAL:
□Buff using a soft cloth, slightly dampened with a citrus oil-based product.
□DO NOT use brass polish or household cleaners as these products will damage the metal trim.
GLASS:
□Use a good quality glass cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper towel or lint-free cloth.
□NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
VENTS:
□Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
PLASTIC:
□Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
□NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
WARNING: ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this
fireplace. Failure to do so could result in electric shock, fire, or personal injury.
WARNING: NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Questions, problems, missing parts? Before returning to the store,
call Hampton Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday and 9 a.m. - 6 p.m., EST, Saturday
1-855-HD-HAMPTON
HAMPTONBAY.COM
Retain this manual for future use.