HAMPTON BAY Blaise CFI031ARU User manual

THANK YOU
We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this Electric Fireplace Logset. We strive
to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
improvement needs. Thank you for choosing Hampton Bay!
QUesTiONs, prOblems, missiNg pArTs? befOre reTUrNiNg TO THe sTOre,
cAll HAmpTON bAY cUsTOmer service
8 A.m. - 7 p.m., esT, mONdAY - fridAY, 9 A.m. - 6 p.m., esT, sATUrdAY
855-Hd-HAmpTON
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USE AND CARE GUIDE
Item # 1003 131 962
Model # CFI031ARU
Infrared LED Log Set
Blaise

2
1. The serial number is located on the back of the electric fireplace logset. The serial number is necessary for
product warranty registration and customer service.
2 . Go to www.hamptonbay.com for product warranty registration. If you are unable to complete registration
save your proof of purchase for warranty purposes.
855-HD-HAMPTON
SN #:AB-XXXXX-X
Date Code/ Code de Date/ Código Fecha:
ELECTRIC FIREPLACE/FOYER
ÉLECTRIQUE/INSERTO PARA CHIMENEA
MODEL / MODÈLE / MODELO
Twin-Star International, Inc.
www.twinstarhome.com
Made In China
Fabriqué en Chine
Fabricado en China
CFI031ARU
VOLTS WATTS/VATIOS H Z
120V~ 1500 60
220391
VOLTAGE 120VAC, 60 Hz
AMPS 12.5 Amps
WATTS 1500 Watts
Serial Number
Model Number
Getting Started
Product Specifications

3 HAMPTONBAY.COM
Please contact 855-HD-HAMPTON for further assistance.
Safety Information
Please read and understand this entire manual before attempting
to assemble, operate or install the product. If you have any
question regarding the product, please call customer service at
855-HD-Hampton, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6
p.m., EST, Saturday.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of fire, electrical shock,
and injury to persons including the following:
1. Read all instructions before using this appliance.
2. If possible, always unplug this appliance when not in
use.
3. Only a qualified service person should repair this
product.
4. Do not use outdoors.
5. Do not cover the cord under the carpeting. Do not cover
with throw rugs, runners or the like. Arrange the cord away
from traffic areas and where it will not be tripped over.
6. To disconnect this appliance, turn the controls to the off
position, and then remove the plug from the outlet.
7. Connect to properly grounded outlets only.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING: In order to avoid overheating, do not cover the
heater.
WARNING:
Use extreme caution when operating the
logset near children and the disabled.
WARNING:
Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may cause an electric
shock or fire, or damage the appliance.
WARNING:
To prevent a possible fire, do not block air intakes
or exhaust in any manner. Do not use on soft surfaces, like a
bed, where opening may become blocked.
WARNING: Do not operate any heater with a damaged cord or
plug or after the appliance malfunctions, or if it has been dropped
or damaged in any manner.
WARNING:
This appliance has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or flammable
liquids are used or stored. This logset should not be used as a
drying rack for clothing. Do not hang Christmas stockings or other
decorations on or near this product.
WARNING:
Avoid the use of an extension cord because of the
risk of overheating the cord and the risk of fire. Extension cords are
for temporary use only. If an extension cord must be used, it must
be UL/CSA certified, rated at 15A (1875W), 125V maximum with
14AWG minimum and constructed of two current carrying conduc-
tors with ground. A heavy duty extension cord with the shortest
length possible for the connection is recommended and must not
be longer than 50 ft. (15.2m ). Do not coil or cover the extension
cord.
WARNING:
Use this appliance only as described in the manual.
Any other use not recommended by the manufacturer may cause
fire, electric shock or injury to persons.
WARNING: This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this
appliance where it may fall into a bathtub or other water container.
WARNING: This appliance is not a toy. Supervise children
playing near it.
WARNING:
The appliance is not to be used by children or
persons with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction.
CAUTION:
This appliance is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. If provided, use handles
when moving this appliance. Keep combustible materials, such
as furniture, pillows, bedding, papers, clothes and curtains at
least 3 feet (0.9 m) from the front of this appliance and keep
away from the sides and the rear.
CAUTION:
Always unplug this appliance when not in use.
CAUTION:
Never leave the heater operating unattended.
Extreme caution is necessary if unsupervised children or
invalids are nearby.
NOTE:
SAVE THESE
INSTRUCTIONS
CAUTION:
Connect to properly grounded outlets only. This
heater is for use on 120 volts.
CAUTION:
to prevent electric shock, match wide blade of plug
to wide slot and fully insert.

4
1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace Logset is free from manufacturing and
material defects for a period of one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non-accessories used in conjunction with the
installation of this product.
10. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Warranty

5 HAMPTONBAY.COM
Please contact 855-HD-HAMPTON for further assistance.
The fireplace logset can be operated by either the remote control or the control panel.
THERMOSTAT
HEATER
FLAME
POWER
EMBERBED
UNDULATION
FLAME
POWER
HEATER
Control Panel
Product Description

6
There are 5 brightness levels that can be selected:
Pressing the flame button on the control panel will cycle
through the flame settings.
The “ ” buttons on the remote will increase /
decrease flame output.
The thermostat knob controls the thermostat setting.
Turning the knob clockwise will increase
thermostat setting. Rotating the knob
counterclockwise will decrease the
thermostat setting.
When the heater reaches the thermostat setting it will
turn off until the room cools at which point the heater
will turn back on.
This button on the remote control plays or pauses the
undulating emberbed effect.
Operation
Operation
3 4 Turning the heat on and off
The HEAT button will turn ON/ OFF the heater.
Push the Power button to supply power to all
functions of the fireplace and put the unit in a
standby mode.
Push the Power button again to turn off all functions.
1 2
Powering the fireplace
NOTE: Holding the heater button on the control
panel for 10 seconds will disable the heater
function.
NOTE: All previous settings are held in memory, so the
next time you power up the fireplace, the unit will turn on
with the same settings.
Adjusting the flame
NOTE: The control panel can be accessed at the right side of the fireplace.
Adjusting the thermostat
5Playing the emberbed undulation effect

7 HAMPTONBAY.COM
Please contact 855-HD-HAMPTON for further assistance.
Playing the emberbed undulation effect
PROBLEM ROOT CAUSE CORRECTIVE ACTION
There is no power. The power cord was not
plugged into the outlet. Check that the unit is plugged into a standard 120V outlet.
The logs glow but the flame
effect does not work.
There is an issue with the
spinner motor. Check if the flame generator drive motor is running. If not call customer service.
The flame effect works, but
the heater does not blow
warm air.
The heater is not in the on
position. Press the “ ” button several times to cycle between On and Off to ensure it is in
the On position.
The temperature. Make sure that the TEMPERATURE knob is set to the max setting.
Thermostat trigger or NTC
more than 40 degrees. Unplug for 10 minutes, then operate as normal.
The heater shuts off and does
not come back on.
The manual reset was
triggered.
Turn the POWER to “Off” and unplug the unit from the wall outlet for 5
minutes. After 5 minutes plug the unit back into wall outlet, and operate as normal.
If the problem persists contact customer service.
The power cord gets warm. This is normal operation.
Check your heater cord and plug connections. Faulty wall outlet connections or
loose plugs can cause the outlet or plug to overheat. Be sure the plug fits tight in
the outlet. Heaters draw more current than small appliances, overheating of the
outlet may occur even if it has not occurred with the use of other appliances. During
use check frequently to determine if your plug outlet or faceplate
is HOT! If so, discontinue use of the heater and have a qualified
electrician check and/or replace the faulty outlet(s).
The remote control is not
working.
There are no batteries. Change the remote batteries.
The signal is poor.
Operate the remote control at a slow measured pace.
Press the remote control buttons with an even motion and gentle pressure. Repeat-
edly pressing buttons in rapid succession may cause the transmitter to malfunction.
The distance is too far
away.
Operate the remote at a distance less than 20 ft. from the front of the
appliance; point the remote at the control panel.
The unit continues to run after
reaching set
temperature/or powering off.
The unit is in a cool down
cycle.
It is normal for the unit to continue to run for several minutes before shutting down.
Times will vary based on heating. UNIT WILL BLOW COOL AIR.
The flame effect works but
the heater function does not
and the emberbed flashes
when the heater button is
pressed.
The heater is disabled. With the power on and press and hold the HEATER button on the control panel for 10
seconds. Once re-enabled the emberbed lights will flash multiple times.
Troubleshooting

8
Part Part Name Part number
1Remote control P167
• Clean the trim using a soft cloth, slightly dampened with citrus oil based product and buff with a clean soft cloth.
• DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products can
be obtained at supermarkets or hardware stores.
1
Replacement Parts
Care and Maintenance
WARNING:
Electrical outlet wiring must comply with local
building codes and other applicable regulations to reduce the risk of
fire, electrical shock and injury to persons.
WARNING:
Disconnect power before attempting any
maintenance or cleaning to reduce the risk of fire, electrical shock
or personal injury.

9 HAMPTONBAY.COM
Please contact 855-HD-HAMPTON for further assistance.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s
authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation. Modifications not approved by the party responsible for compliance could
void user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
NOTE: Please operate the remote control at a slow
measured pace. Press the remote control buttons with
an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to
malfunction.
NOTE: Do not mix old and new batteries. Do not mix
alkaline, standard (carbonzinc), or rechargeable (nicad, nimh,
etc) batteries. Do not ingest batteries.
When the remote control stops operating or its range
seems reduced, it is time to replace the battery with
new ones.
On the back end of the remote, press and slide
the battery door open and remove the old battery.
Insert 2 AAA batteries , checking that the + and -
sides of the battery match inside the
battery compartment.
Replace the battery compartment door.
The battery may contain hazardous substances that
could endanger the enviroment and human health.
This symbol marked on the battery and/or packaging
indicates that used battery shall not be treated
as municipal waste. Instead it shall be left at the
appropriate collection point for recycling.
By correctly disposing used batteries, you prevent
potential negative consequences for the environment
and human health. Recycling used materials also
conserves natural resources.
For more information about collecting and recycling
used batteries, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased this product.
Replacing the remote control battery Disposing of used batteries
NOTE: Batteries should be removed if the product is
to be left unused for a long time.
FCC/IC Information
Battery Replacement

Questions, problems, missing parts? Before returning to the store,
call Hampton Bay Customer Service
8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
855-Hd-HAmpTON
HAmpTONbAY.cOm
Retain this manual for future use.