HAMPTON BAY 18WM30495-PC44 User manual

THANK YOU
We appreciate the trust and condence you have placed in Hampton Bay through the purchase of this replace mantel. We strive to continually
create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement
needs. Thank you for choosing Hampton Bay!
Items # 112333/112340
Model # 18WM30495-PC44
Model # 18WM30495-PB01
Questions, problems, missing parts? Before returning to the store,
call Hampton Bay Customer Service
8 a.m. - 7 p.m., EST, Monday – Friday, 9 a.m. – 6 p.m., EST, Saturday
1-855-HD-HAMPTON
HAMPTONBAY.COM
PATTERSON ELECTRIC FIREPLACE MANTEL
USE AND CARE GUIDE

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Table of Contents
Safety Information.....................................................3
Warranty .....................................................................5
Pre-Assembly............................................................. 6
Hardware Included ................................................... 6
Product Specications....................................................... 6
Operation ...................................................................7
FCC/IC Information........................................................... 8
Care & Cleaning.........................................................8
Troubleshooting.........................................................9
Replacement Parts.................................................. 10
Maximum Load Warning
CAUTION: This unit is intended for use only with the products and maximum weights indicated. Use with other products or products heavier
than the maximum weights indicated may result in instability causing possible injury.
MAXIMUM LOAD 15 lb. (6.8 kg)

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Please read and understand this entire manual before
attempting to assemble, operate or install the product. If you
have any question regarding the product, please call customer
service at at 1-855-HD-HAMPTON or visit
www.HAMPTONBAY.com.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of re, electrical shock,
and injury to persons including the following:
1. Read all instructions before using this appliance.
2. If possible, always unplug this appliance when not in use.
3. Only a qualied service person should repair this product.
4. Do not use outdoors.
5.
Do not cover the cord under the carpeting. Do not cover
with throw rugs, runners or the like. Arrange the cord away
from trafc areas and where it will not be tripped over.
6. To disconnect this appliance, turn the controls to the off
position, and then remove the plug from the outlet.
7. Connect to properly grounded outlets only.
8.
This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1
Canadian Electrical Code. For U.S.A. installations, follow
local codes and the National Electrical Code, ANSI/NFPA
NO.70.
9. This appliance has hot and arcing or sparking parts inside.
Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be
used as a drying rack for clothing. Do not hang Christmas
stockings or other decorations on or near this product.
10. There is a thermostat limiter inside the heater. When inner
temperature overheating or abnormal heating occurs, the
thermostat protective device will cut off the power supply
to avoid damage to the replace or risk of re.
Safety Information
DANGER:
High temperatures may be generated under
certain abnormal conditions. Do not partially or fully cover
or obstruct the front of this heater.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING: Under no circumstances should this fireplace
be modified. Parts that must be removed for servicing must be
replaced prior to operating this replace again.
WARNING: In order to avoid overheating, do not cover the
heater.
WARNING:
Use extreme caution when operating heater
near children and the disabled.
WARNING:
Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may cause an electric
shock or re, or damage the appliance.
WARNING: To prevent a possible re, do not block air intakes
or exhaust in any manner. Do not use on soft surfaces, like a bed,
where the opening may become blocked.
WARNING:
This appliance has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be used as a
drying rack for clothing. Do not hang Christmas stockings or other
decorations on or near this product.
WARNING:
Use this appliance only as described in the manual.
Any other use not recommended by the manufacturer may cause
re, electric shock or injury to persons.
WARNING: This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this
appliance where it may fall into a bathtub or other water container.
WARNING: This appliance is not a toy. Supervise children
playing near it.
WARNING:
This heater may include a visual alarm to warn
that parts of the heater are getting excessively hot. If the alarm
illuminates, immediately turn the heater off and inspect for any
objects on or adjacent to the heater that may have blocked the
airow or otherwise caused high temperatures to have occurred.
DO NOT OPERATE THE HEATER WITH THE ALARM ILLUMINATING.
CAUTION:
Never leave the heater operating unattended.
Extreme caution is necessary if unsupervised children or invalids
are nearby.
CAUTION:
Before assembly, carefully use scissors or a utility
knife to cut and unwrap all parts. Make sure you do not discard
the hardware.

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NOTE:
To avoid injury from unexpected starting or electrical
shock, do not plug the power cord into a source of power during
unpacking and assembly. The cord must remain unplugged
whenever you are adjusting/assembling the replace.
If any part is missing or damaged, do not attempt to use or
plug in the power cord until the missing or damaged part is
correctly replaced. To avoid electric shock, use only identical
replacement parts when servicing double-insulated tools.
NOTE:
Use care in assembling your new fireplace. Take your
time and use the hardware provided and a quality Phillips head
screwdriver. Never overtighten bolts.
• Do not sit on any part of the mantel.
NOTE:
SAVE THESE
INSTRUCTIONS
Safety Information (continued)

5
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Warranty
1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for
a period of one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is conrmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non-accessories used in conjunction with the
installation of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Warranty

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Pre-Assembly
HARDWARE INCLUDED
Part Description Part Number Quantity
AA Insert Mounting Bracket (pre-attached) PH-BKTZNC001 2
BB Floor Glide (pre-attached) PH-GLDBRW001 4
NOTE:
Hardware not shown to actual size.
AA BB
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 11.7 Amps
WATTS 1400 Watts
PLANNING ASSEMBLY
Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists.
If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement
parts.
Estimated Assembly Time: 10 Minutes

7
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Operation
Operation
The power switch supplies power to all of the
functions of the replace
1 2
Powering the replace Heater
The replace consists of a fan-forced
wire-element-type heater.
The heater switch turns the heater ON and OFF.
NOTE: The control panel can be accessed at the upper-right corner of the insert.

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Care and Cleaning
Dust your replace regularly with a soft non-lint-producing cloth or household dusting product.
Clean your replace with a gentle non-abrasive household cleaner. Dry your replace immediately with a soft cloth or towel.
The motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life and require no further
lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or replace.
FCC/IC Information
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or personal injury.
WARNING:
Make sure the power is turned off before proceeding with repairs. Any electrical repairs or rewiring of this unit should be
carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing any electrical component or wiring,
the original wire routing, color coding and securing locations must be followed. During any service of this appliance, the power to the unit
must be turned off. First turn the main power switch to the OFF position. Then remove the electrical plug from the wall outlet.
WARNING:
Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire,
electrical shock and injury to persons.
WARNING:
Do not use this replace if any part of it has been under water. Immediately call a qualied service technician to inspect the
replace and replace any part of the electrical system.
WARNING:
Changes or modications to this unit not expressly approved by the party responsible for compliance could
void user’s authority to operate the equipment.

9
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Troubleshooting
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Switches do not work. Defective Switch, broken, no
longer toggles, loose. Contact customer service to replace the switch(s).
Heater Blower Motor.
Blower is very noisy when ames
are off.
Contact customer service to replace the heater/blower assembly.
Blows cold air.
Blower runs but does not
produce heat.
Blower does not come on at all.
Heater does not turn on. Manual reset needed.
Turn the POWER to “OFF” and unplug the unit from the wall outlet for 5
minutes. After 5 minutes plug the unit back into wall outlet, and operate as
normal. If the problem persist contact customer service.
Fireplace has Noise with
ames on and heater off.
Spinner Motor Noisy.
Contact customer service to replace the ame generator drive motor.
Defective ame generator drive
motor.
Dented back panel.
Power cord gets warm. Normal operation.
Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to overheat.
Be sure the plug ts tight in the outlet. Heaters draw more current
than small appliances, overheating of the outlet may occur even if
it has not occurred with the use of other appliances. During use
check frequently to determine if your plug outlet or faceplate
is HOT! If so, discontinue use of the heater and have a qualied
electrician check and/or replace the faulty outlet(s).
Heater emits an odor. Normal operation.
It is common for a heater to emit an odor for a brief period after the heater is
initially turned on. The heater is burning off any dust
accumulated during manufacturing, operation or storage.
Flames stay on but do not
move. Flames stay in one position. Contact customer service to replace the Flame Generator Drive Motor.
No power at all.
Unit not plugged in. Check that unit is plugged into a standard 120-V outlet.
Defective Main Power Switch Contact customer service to replace the Main Power Switch.
Emberbed Damaged. Emberbed Cracked. Contact customer service to replace the emberbed.
Flame Flame does not light up or no ame
effect. Contact customer service to replace the ame circuit board.
No Manual Needs Manual Go to www.tsicustomerservice.com and use the follow the manual link on the
bottom right portion of the page to download the manual.
Heater Specs What size room does this heater
heat up to? Provides supplemental heat up to 400 square feet.

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For replacement parts, call our customer service department at at 1-855-HD-HAMPTON or visit www.HAMPTONBAY.com.
Replacement Parts
Part Description Qty.
1 Front Flame Circuit Board 1
2 Back Flame Circuit Board 1
3 Blue LED Circuit Board 1
4Power Circuit Board 1
5 Main Power Switch 1
6Heater/Blower Assembly 1
7 Front Panel with Frame 1

11
HAMPTONBAY.COM
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Questions, problems, missing parts? Before returning to the store,
call Hampton Bay Customer Service
8 a.m. – 7 p.m., EST, Monday – Friday, 9 a.m. – 6 p.m., EST, Saturday
1-855-HD-HAMPTON
HAMPTONBAY.COM
Retain this manual for future use.