Handicare IBIS User manual

.
SERVICE MANUAL
IBIS

Version 2015v1 2
© 2011 Handicare
All rights reserved.
The information provided herein may not be reproduced and/or published in any form, by print, photo print, microfilm or any other means
whatsoever (electronically or mechanically) without the prior written authorisation of Handicare.
The information provided is based on general data concerning the constructions known at the time of the publication of this manual. Handicare
executes a policy of continuous improvement and reserves the right to changes and modifications.
The information provided is valid for the product in its standard version. Handicare cannot be held liable for possible damage resulting from
specifications of the product deviating from the standard configuration.
The available information has been prepared with all possible diligence, but Handicare cannot be held liable for possible errors in the
information or the consequences thereof.
Handicare accepts no liability for loss resulting from work executed by third parties.
Names, trade names, etc. used by Handicare may not, as per the legislation concerning the protection of trade names, be considered as being
available.

Version 2015v1 3
1 This manual ..........................................................................................................................................................4
2 Maintenance..........................................................................................................................................................7
2.1 Maintenance table ........................................................................................................................................7
2.2 Replacement and repair activities for the Ibis with 20”, 22” and 24” rear wheels ........................................7
2.2.1 Rear wheels ...................................................................................................................................7
2.2.2 Replacing rear wheels ...................................................................................................................8
2.2.3 Repairing the tyre of the rear wheel...............................................................................................8
2.2.4 Replacing the tyre of the rear wheel ..............................................................................................8
2.2.5 Adjusting the pressure brake .........................................................................................................9
2.3 Replacement and repair activities for the Ibis with 12” or 16” rear wheels and PowerSupport ...................9
2.3.1 Rear wheels ...................................................................................................................................9
2.3.2 Replacing the 12” rear wheel.......................................................................................................10
2.3.3 Replacing the 16” rear wheel (option)..........................................................................................10
2.3.4 Replacing the rear wheel of Ibis with PowerSupport (option).....................................................10
2.3.5 Repairing the tyre of the rear wheel.............................................................................................11
2.3.6 Replacing the tyre of the rear wheel ............................................................................................11
2.3.7 Adjusting the brake of the Ibis with 12” rear wheels ....................................................................12
2.3.8 Adjusting the pressure brake of the Ibis with 16” rear wheels (option)........................................12
2.3.9 Replacing the battery pack of the Ibis PowerSupport (option) ....................................................12
2.3.10 Replacing the controller of the Ibis PowerSupport (option) .........................................................13
2.4 Replacing the swivel castor........................................................................................................................13
2.4.1 Replacing a wheel........................................................................................................................13
2.4.2 Replacing a fork ...........................................................................................................................14
2.5 Seat adjustment precautions......................................................................................................................14
2.6 Cleaning .....................................................................................................................................................14
3 Technical specification......................................................................................................................................15
4 Software upgrade manual PowerSupport........................................................................................................16
4.1 Installing the update software.....................................................................................................................16
4.2 Upgrading ...................................................................................................................................................19
4.2.1 Why and when to upgrade ...........................................................................................................19
4.2.2 Before upgrading .........................................................................................................................19
4.2.3 Connecting the cables .................................................................................................................20
4.2.4 Upgrading the Software ...............................................................................................................20
4.2.5 Upgrading with PreUpgrade (Only for version number 1.1 and older ) .......................................23
4.2.6 Checking the system....................................................................................................................26
4.2.7 Troubleshooting ...........................................................................................................................26
5 Spare parts..........................................................................................................................................................27
Overview spare parts .................................................................................................................................28
01 Sedeo Pro seating system interface .....................................................................................................29
02 Carrier...................................................................................................................................................30
03 Seat post ...............................................................................................................................................31
04 Brake system 20” / 22” / 24” rear wheel ................................................................................................32
05 Brake system 12” rear wheel ................................................................................................................33
06 Swivel Castor ........................................................................................................................................34
07 Rear wheel 20” / 22” / 24”......................................................................................................................35
08 Rear wheel 12” ......................................................................................................................................36
11 Brake system 16" rear wheel ................................................................................................................37
12 Brake system Ibis PowerSupport ..........................................................................................................38
14 Rear Wheel 16" .....................................................................................................................................39
15 Battery pack ..........................................................................................................................................40
16 Remote Ibis PowerSupport ...................................................................................................................41
17 Electrical tilt ...........................................................................................................................................42
18 Electrical lift ...........................................................................................................................................43
19 Supplementation set for electrical adjustments.....................................................................................44
20 Coupled push brake 20” / 22” / 24” rear wheel......................................................................................45
21 Tilt operated by user..............................................................................................................................46

This manual
Version 2015v1 4
1 This manual
This manual contains the basic instructions for repairs and general maintenance of the Ibis manually operated
wheelchair.
Mechanics who do repairs on this wheelchair must be well trained and familiar with the repair methods and the
maintenance of the Ibis wheelchair.
Always make sure that the work is carried out safely, particularly with respect to procedures requiring the
wheelchair to be lifted up.
We advise that you contact our service department before doing repair work on a wheelchair that has been
involved in an accident.
The following specifications are important when ordering parts:
-Model
-Year of manufacture
-Colour
-Identification number
-Part number
-Name of the part concerned
This information is provided on the identification plate. See 'Identification of the product'.
Available documentation
The following technical documentation is available / required to service this wheelchair:
- User manual
- Service manual
Service and technical support
For information concerning specific settings, maintenance or repair works please contact your dealer. He is always
prepared to help you. Ensure you have at hand:
-Model
-Year of manufacture
-Identification number
This information is provided on the identification plate.
Identification of the product
The identification plate contains the following data:
A. Model
B. Year of manufacture
C. Identification number
D. Use area indoors or outdoors
E. Maximum load in kg
The location of the identification plate is indicated with A
¨
LAGE DIJK 10 5705 BZ HELMOND THE NETHERLANDS
TYPE/TYPE/TYP: CAT
YEAR/JAAR/JAHR: 2000 IDNR.: CT 00004
USAGE: INDOOR/OUTDOOR
GEBRUIKSGEBIED: BINNEN/BUITEN
GEBRAUCHSBEBIET: INNERHALB/AUSSERHALB
MAX.LOAD/MAX.BELASTB./ZUL.GESAMTGEW.: 100 KG
D
CBA
E
A

This manual
Version 2015v1 5
Warranty
Definitions of terms used in this warranty:
• Consumable part: Part that is subjected to natural wear and tear or natural contamination during normal operation
within the lifetime of the product (section 9 of Handicare’s general terms and conditions of sale);
• Client: Those who purchase the product directly from Handicare;
• Corrective action: Repair, replace or refund of the product;
• Dealer: Those who re-sell the product to the User;
• Defect: Any circumstance due to which the product is not sound or fit to use, caused by a lack of quality of the
material used to manufacture the product as well as the quality of the manufacturing process;
• Option: An accessory delivered by Handicare to extend the standard product model;
• Product: Product that is delivered according to brochure or contract (e.g. wheelchair, scooter, battery-charger etc.);
• Part: Part of product that can be exchanged or replaced. This can be an option, accessory, service part or
consumable part;
• Returns: Product or part that needs to be returned;
• RMA-process: Process to return goods, contact Handicare’s Customer Service;
• Service part: Part that is durable and may be subjected to natural wear and tear or natural contamination during
normal operation within the lifetime of the product.;
• User: Those who use the product;
• Warranty: The rights and obligations set forth in this document;
• Warranty period: The period of time during which the warranty is valid;
• Warranty provider: Handicare B.V., Vossenbeemd 104, 5705 CL Helmond, The Netherlands.
Notwithstanding the rights and obligations of Handicare, Client and User set forth in Handicare’s general terms and
conditions of sale, the rights of the Client and/or User towards Handicare in case of defects are limited to the
provisions set forth in this warranty. For the duration of the warranty period Handicare guarantees that the product
is without defects.
In case of any defects the User is required –within two weeks after discovery of the defect- to contact the dealer.
He has to complete a return form and return the product or part via the RMA-process. Handicare will, at its sole
discretion, take the corrective action it seems fit under the given circumstances within a reasonable period of time
(depends on nature of claim) from receipt of the completed return form. The warranty period will not be extended
after a corrective action.
Warranty period table
Manual wheelchairs
Description
Warranty period
E
xamples include, but are not limited to the
parts mentioned below
Frame
2 years Weldment/frame
Service Parts
New: 1 year after invoice
Repaired: 90 days after invoice
Brakes
Consumable parts
40 days after invoice Seat- and back textiles, wheels, griphandles etc.
Options/Accessories
2 years Headrests, legrests, drum brake etc.
Not being service part or consumable part.
Seating
Description
Warranty period
Examples include, but are not limited to the
parts mentioned below
Frame
2 years Weldment/frame
E
lectronics
1 year Electronic components
Service Parts
New: 1 year after invoice
Repaired: 90 days after invoice
Metal parts
Consumable parts
40 days after invoice Upholstery etc.
Options/Accessories
2 years Lap strap, bag brackets etc.
Not being service
part or consumable part.

This manual
Version 2015v1 6
Handicare will only accept shipment costs and corrective costs related to warranty on equipment during the
warranty period.
This warranty will void in case of:
• The product and/or its parts being modified or items having been added by others than Handicare;
• Changes in cosmetic appearance by use;
• Failure to observe the instructions for use and maintenance, use other than normal use, wear and tear,
negligence, collateral damage by neglect of earlier symptoms, overloading, third-party accidents, non-original parts
used and defects not caused by the product;
• Circumstances beyond our control (flood, fire, etc.).
This warranty does not cover:
• Tyres and inner tubes
• Batteries (covered by the battery manufacturer’s warranty).
Clients and/or Users have legal (statutory) rights under applicable national laws relating to the sale of consumer
products. This warranty does not affect statutory rights you may have nor those rights that cannot be excluded or
limited, nor rights against the entity from whom the product was purchased. Clients may assert any rights they have
at their sole discretion.
Wheelchairs and the environment
If the wheelchair needs to be replaced, it can usually be taken back by your dealer. If this is not
possible, please contact your local authorities for the possibilities of recycling or an environmentally
friendly way of disposing of the used materials.
For the production of the wheelchair various plastics and metals have been used.
Depending on the version, the wheelchair can contain electronic components that belong to
electronic waste, while the batteries belong to chemical waste.

Maintenance
Version 2015v1 7
2 Maintenance
2.1 Maintenance table
Everything that is used should be maintained. This is also true for your wheelchair.
Below, we have indicated what needs to be checked, how often this should be done, and by whom.
Time
Description
To be carried out by
User
Dealer
Weekly • Checking the tyre pressure X -
Monthly • Cleaning of the frame. X -
• Cleaning of the upholstery (if necessary) X -
Annually
(if necessary)
• General overhaul - X
• Checking the bearings - X
• Checking all fastenings and bolts: tighten if necessary - X
• Checking and cleaning of the brakes. - X
It is recommended to have your wheelchair serviced by your dealer at least once a year, or, in case of intensive
use, once every six months.
2.2 Replacement and repair activities for the Ibis with 20”, 22” and 24” rear wheels
2.2.1 Rear wheels
To ensure proper operation of the wheelchair, it is very important that the tyres are kept at the correct pressure.
Soft tyres yield less than optimal driving for the wheelchair. It also costs more energy to move the wheelchair
forward. Moreover, tyre wear when driving on soft tyres is unnecessarily great.
For the right tyre tension, see ‘Product specifications'.
Note when filling the tyres that the pressure never exceeds the maximum specified value provided
in the table 'product specification', or as indicated on the side of the tyre. When in doubt, contact
your dealer / supplier.
For the inspection of the tyres, see the 'maintenance table'.

Maintenance
Version 2015v1 8
2.2.2 Replacing rear wheels
The rear wheels should be removed as follows:
• Remove locking nut (A) with a 17 mm box spanner.
• Remove the complete rear wheel (B) from axle (C).
• Remove the tyres, see ‘Repairing the tyre of the rear
wheel’ or ‘Replacing the tyre of the rear wheel'.
Fit the new wheel in the reverse order.
Attention:
The locknut may not be used again – use a
new one when replacing.
Always check the proper locking of the rear
wheels. Try to pull the wheel out of the frame
in axial direction. If the wheel comes out, it is
not properly secured. In that case, you should
repeat the above actions.
2.2.3 Repairing the tyre of the rear wheel
Repair a flat tyre as follows:
• Remove the rear wheel to be repaired from the wheelchair. See ’Removing the rear wheels’.
• Twist off the valve to let the air out of the tyre completely.
• Using tyre levers pull one side of the tyre across the edge of the rim.
• Remove the inner tube from the rim.
• Repair the inner tube or replace it (this is done in the same way as a bicycle tyre).
Reassemble the tyre (with repaired or new inner tube) as follows:
• Put the valve through the opening in the rim.
• Carefully place the tyre around the rim.
• Add a little air to the inner tube in order to position it comfortably around the rim.
• Pull the tyre onto the rim as far as possible.
• Allow all air to escape from the inner tube.
• Now pull the tyre completely onto the centre of the rim as tightly as possible.
The rim has a room into which the tyre must be pulled, in order to create sufficient space to be able to pull the
complete tyre onto the rim by hand.
• Pull the tyre completely onto the rim.
Do not use tyre levers to do this, because the inner tube is easily damaged by these. Moreover, the
tyre is easily assembled without tyre levers.
• Make sure that the tyre is properly fitted onto the rim.
The inner tube may not protrude from under the tyre anywhere!
• Pump up the tyre.
• Mount the wheel back onto the wheelchair. See ’Removing the rear wheels’.
2.2.4 Replacing the tyre of the rear wheel
The tyre should be replaced as follows:
• Remove the rear wheel to be repaired from the wheelchair. See ’Removing the rear wheels’.
• Twist off the valve to let the air out of the tyre completely.
• Using tyre levers, pull one side of the tyre across the edge of the rim.
• Remove the inner tube from the rim.
• Remove the other part of the tyre from the rim.
A
C
B

Maintenance
Version 2015v1 9
Now install a new tyre as follows:
• Place one side of the new tyre across the rim.
• Put the valve through the opening in the rim.
• Carefully place the tyre around the rim.
• Add a little air to the inner tube in order to position it comfortably around the rim.
• Pull the tyre onto the rim as far as possible.
• Allow all air to escape from the inner tube.
• Now pull the tyre completely onto the centre of the rim as tightly as possible.
The rim has a room into which the tyre must be pulled, in order to create sufficient space to be able to pull the
complete tyre onto the rim by hand.
• Pull the tyre completely onto the rim.
Do not use tyre levers to do this, because the inner tube is easily damaged by these. Moreover, the
tyre is easily assembled without tyre levers.
• Make sure that the tyre is properly fitted onto the rim.
The inner tube may not protrude from under the tyre anywhere!
• Pump up the tyre.
• Mount the wheel back onto the wheelchair. See ’Removing the rear wheels’.
2.2.5 Adjusting the pressure brake
The wheelchair is fitted with pressure brakes on the rear
wheels, which the user can operate by hand.
Proper functioning of the brakes is essential. That’s why the
brakes have to be:
• properly adjusted
• replaced in time.
Adjust the brakes as follows:
• Loosen screw (A) one turn using a 5 mm Allen key.
• Slide brake unit (B) along the tube for the adjustment.
- away from the wheel: brake looser.
- towards the wheel: brake tighter.
• Tighten the screw in the set position.
2.3 Replacement and repair activities for the Ibis with 12” or 16” rear wheels and PowerSupport
2.3.1 Rear wheels
To ensure proper operation of the wheelchair, it is very important that the tyres are kept at the correct pressure.
Soft tyres yield less than optimal driving for the wheelchair. It also costs more energy to move the wheelchair
forward. Moreover, tyre wear when driving on soft tyres is unnecessarily great.
For the right tyre tension, see ‘Product specifications'.
Note when filling the tyres that the pressure never exceeds the maximum specified value provided
in the table 'product specification', or as indicated on the side of the tyre. When in doubt, contact
your dealer / supplier.
For the inspection of the tyres, see the 'maintenance table'.
B A

Maintenance
Version 2015v1
10
2.3.2 Replacing the 12” rear wheel
When replacing a rear wheel, the wheel may not be braked.
Replace the rear wheel as follows:
• Support the wheelchair in such a way that the wheel is
elevated.
• Remove locking nut (A) with a 12 mm box spanner.
• Pull wheel (B) off the axle (C).
• Remove the tyres; see ‘Repairing the tyre of the drive
wheel’ or ‘Replacing the tyre of the drive wheel’.
Fit the new wheel in the reverse order.
2.3.3 Replacing the 16” rear wheel (option)
When replacing a rear wheel, the wheel may not be braked.
Replace the rear wheel as follows:
• Support the wheelchair in such a way that the wheel is
elevated.
• Remove locking nut (A) with a 17 mm box spanner.
• Pull wheel (B) off the axle (C).
• Remove the tyres; see ‘Repairing the tyre of the drive
wheel’ or ‘Replacing the tyre of the drive wheel’.
Fit the new wheel in the reverse order.
2.3.4 Replacing the rear wheel of Ibis with
PowerSupport (option)
When replacing a rear wheel, the wheel may not be braked.
Replace the rear wheel as follows:
• Support the wheelchair in such a way that the wheel is
elevated.
• Remove nut (A) with a 19 mm open-ended spanner.
• Remove wheel (B).
• Remove the tyres; see ‘Repairing the tyre of the drive
wheel’ or ‘Replacing the tyre of the drive wheel’.
Fit the new wheel in the reverse order.
AB
C
AB
C
A B

Maintenance
Version 2015v1 11
2.3.5 Repairing the tyre of the rear wheel
When repairing the inner tube of a rear wheel, the wheel should be braked, so that it does not rotate at the same
time.
Repair a flat tyre as follows:
• Support the wheelchair in such a way that the wheel is elevated.
• Pull out the valve to completely deflate the tyre.
• Using tyre levers pull the front of the tyre across the edge of the rim.
• Carefully pull the inner tube across the edge of the rim.
• Push the valve from the opening in the rim.
• Pull the inner tube from the tyre for repair or replacement.
• Repair the inner tube or replace it.
Now, the repaired or new inner tube should be placed as follows:
• Put the valve of the inner tube through the opening in the rim.
• Press the inner tube into the tyre.
• Place the tyre around the rim.
• Use tyre levers to place the tyre around the rim: be careful not to damage the inner tube with the tyre levers.
The inner tube must not become jammed between the rim and the tyre.
• Pump up the inner tube, see 'technical data'.
• Remove the support from under the wheelchair.
The wheelchair is ready for use.
2.3.6 Replacing the tyre of the rear wheel
When replacing a tyre of a rear wheel, the wheel should be braked, so that it does not rotate at the same time.
Replace a tyre as follows:
• Support the wheelchair in such a way that the wheel is elevated.
• Pull out the valve to completely deflate the tyre.
• Using tyre levers pull the front of the tyre across the edge of the rim.
• Carefully pull the inner tube across the edge of the rim.
• Push the valve from the opening in the rim.
• Pull the inner tube from the tyre.
• The whole tyre can now be removed.
Now the tyres (with repaired or new inner tube) should be assembled as follows:
• Place one side of the tyre around the rim.
• Put the valve of the inner tube through the opening in the rim and press the inner tube into the tyre.
• Place the tyre around the rim.
• Use tyre levers to place the tyre around the rim: be careful not to damage the inner tube with the tyre levers.
The inner tube must not become jammed between the rim and the tyre.
• Pump up the inner tube, see 'technical data'.
• Remove the support from under the wheelchair.
The wheelchair is ready for use.

Maintenance
Version 2015v1
12
2.3.7 Adjusting the brake of the Ibis with 12” rear
wheels
The wheelchair is equipped with drum brakes on the rear
wheels, which can be either operated by hand by the user, or
with the foot by the person pushing the wheelchair.
Proper functioning of the brakes is essential. That’s why the
brakes have to be:
• Properly adjusted
• Replaced in time.
Adjust the brakes as follows:
• Loosen nut (A).
• Remove nut (B) with a 10 mm open-ended spanner.
- Clockwise: brake tighter.
- Anti-clockwise: brake looser.
2.3.8 Adjusting the pressure brake of the Ibis with 16”
rear wheels (option)
The wheelchair is equipped with drum brakes on the rear
wheels, which can be either operated by hand by the user, or
with the foot by the person pushing the wheelchair.
Proper functioning of the brakes is essential. That’s why the
brakes have to be:
• Properly adjusted
• Replaced in time.
Adjust the brakes as follows:
• Loosen screw (A) one turn using a 5 mm Allen key.
• Slide brake unit (B) along the tube for the adjustment.
- Away from the wheel: brake looser.
- Towards the wheel: brake tighter.
• Tighten the screw in the set position.
2.3.9 Replacing the battery pack of the Ibis
PowerSupport (option)
Replace the battery pack as follows:
• Disconnect cables (A) to the motor and the controller.
• Loosen the four screws (B) using a 4 mm Allen key.
• Remove battery pack (C).
Fit the battery pack in the reverse order.
A
B
B
A

Maintenance
Version 2015v1 13
2.3.10 Replacing the controller of the Ibis PowerSupport
(option)
Replace the controller as follows:
• Cut the Ty-Raps that hold the cable.
• Loosen three cross-head screws (A).
Remove the controller.
Fit a new controller in the reverse order.
2.4 Replacing the swivel castor
For the proper functioning of the wheelchair, it is very
important that the wheels are kept in order.
The following parts can be replaced:
• Wheel (A), see 'Replacing a wheel'.
• Fork (B), see 'Replacing a fork'.
2.4.1 Replacing a wheel
Replace a wheel as follows:
• Loosen the Allen bolt (A) with an Allen key with a key width
of 5 mm.
• Slide wheel (B) out of the fork (C).
Fit a new wheel in the reverse order.
B
A
C
B
A

Maintenance
Version 2015v1
14
2.4.2 Replacing a fork
Replace the fork as follows:
• Remove the wheel from the fork; see 'Replacing a wheel'.
• Remove screw (A) with a Phillips screwdriver.
• Remove cap (B).
• Loosen bolt (C) using a 19 mm box spanner and prevent
nut (D) from moving with a 19 mm ring spanner.
• Take fork (E) out of the frame.
Take care not to lose the washers (F).
Mount the fork in the reverse order.
Use a locknut M12 Precote 80. The small height of the
locknut allows to insert the hex bolt top to bottom and fasten
the locknut from the bottom side. Use a torque of 70 to 80
Nm to fix the nut.
Attention:
The locknut may not be used again – use a
new one when replacing.
2.5 Seat adjustment precautions
Optimizing the different functions in the wheelchair can lead to some limitations in the tilt range. In this
case the tilt in combination with the lowest seat height can limit the possible degree of tilt. This
depends on the Centre of Gravity position of the seating system and the seat depth.
The bigger the seat depth and/or the centre of gravity position going to the rear, the bigger the limit of the tilt angle.
If an interference should appear then this can be solved by:
• Decreasing the seat depth
• Positioning the centre of gravity forward
• Increase the seat height
2.6 Cleaning
Removing dry dirt
Upholstery, metal parts and frame parts can usually be cleaned easily with a dry soft cloth.
Removing mud and/or other wet dirt
Parts that are soiled with wet dirt can best be cleaned by first wiping the dirty parts with a wet sponge and then
wiping them dry with a dry soft cloth.
Upholstery
Cleaning with a damp cloth and household soap. After removing the dirt the cleaned parts should be wiped dry with
a soft dry cloth.
-Never use abrasive or aggressive cleansers. They may damage the wheelchair.
-Also do not use organic solvents such as thinner, dry-cleaning naphtha, or white spirit.
-Upholstery: do not dry clean, iron or spin dry.
D
E
F
B
F
C
A

Technical specifications
Version 2015v1 15
3 Technical specification
Description
Diameter rear wheels 12” / 16” 20” / 22” / 24”
Diameter front wheels 7” 7”
Tyre pressure rear wheels 2,5 bar 7,5 bar
Max. user weight 160 kg 160 kg
Total length 1040 mm 1040 mm
Total width 625 mm 660-700-740 mm
Total weight 40 kg 42 kg
Total weight of the heaviest part 26 kg 28 kg
Static stability downward 15° 15°
Static stability upward 15° 15°
Static stability sideways 15° 15°
Seat tilt adjustment 30° 30°
Seat angle 0 - 6° 0 - 6°
Effective seat depth 440 - 600 mm 440 - 600 mm
Effective seat width 400 - 540 mm 400 - 540 mm
Seat height front 390 - 540 mm 390 - 540 mm
Backrest angle 89 - 128° 89 - 128°
Backrest height 500 - 640 mm 500 - 640 mm
Lower leg length 360 - 530 mm 360 - 530 mm
Armrest height 170 - 290 mm 170 - 290 mm
Front armrest 30 cm pad to backrest 360 - 500 mm 360 - 500 mm
Front armrest 40 cm to backrest 390 - 500 mm 390 - 500 mm
Minimum turning radius 810 mm 810 mm
Ground clearance 70 mm 70 mm
Push bracket height 920-1250 mm 920-1250 mm

Software upgrade manual PowerSupport
Version 2015v1
16
4 Software upgrade manual PowerSupport
4.1 Installing the update software
Start the “pssetup.exe” installation form the CD / USB stick.
Choose English For an English Installation procedure and press “OK” .
Press “Next >”.

Software upgrade manual PowerSupport
Version 2015v1 17
Select “Install for anyone using this computer” and press “Next >”. When “Install just for
me” is selected, only the current user will be able to use the software.
Select the destination folder for the software and press “Next >”.

Software upgrade manual PowerSupport
Version 2015v1
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Choose a Start Menu folder , for placing the shortcuts, and press “Next >”.
Wait for the installation to finish and press “Next >”.

Software upgrade manual PowerSupport
Version 2015v1 19
Check the box in front of “Start PowerSupport Upgrader” off and press “Finish”.
4.2 Upgrading
4.2.1 Why and when to upgrade
The upgrade of the PowerSupport should be carried out when one of the following parts
are replaced
- Motor Left
- Motor Right
- Battery
- 5- leveled control unit .
- 7- leveled control unit replaced by a 5- leveled control unit .
The upgrade ensures that , after replacing any part , every level has the right amount of
support. The upgrade also provides more conveniences for the user with a more evenly
build up in power for each level and an improved maneuverability. Therefore it is easier to,
for example, rotate in small areas.
4.2.2 Before upgrading
Before an upgrade is preformed, the following points should be checked!
- Turn on the system and check if the PowerSupport functions as usual.
- Check if the cable between the wheels is connected
- When the pc/ laptop that is used for the upgrade does not have a COM-Port , a
USB to COM-Port converter should be used. Make sure to install the drivers of
this converter before upgrading the PowerSupport .
- Make sure the PowerSupport is not connected to the charger when per forming
the upgrade.

Software upgrade manual PowerSupport
Version 2015v1
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4.2.3 Connecting the cables
Connect the COM-cable to the PowerSupport and to the laptop/pc.
Activate the PowerSupport by turning the switch in to one of the levels and pressing the
lever .
4.2.4 Upgrading the Software
Star t the “PowerSupport Upgrader” by selecting it in the “Start Menu”