Harman P35i-C User manual

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2018390-784C
To obtain a French translation of this manual, please
contact your dealer or visit www.harmanstoves.com
Pour obtenir une traduction française de ce manuel, s’il
vous plaît contacter votre revendeur ou visitez www.
harmanstoves.com
NOTE
Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your local dealer with questions on installation, operation or service.
Model(s):
P35i-C Pellet Insert
NOTICE: SAVE THESE INSTRUCTIONS
Please read this entire manual before
installation and use of this pellet fuel-
burning room heater.
Failure to follow these instructions could
result in property damage, bodily injury
or even death.
• Donotstoreorusegasolineorotherammablevapors
and liquids in the vicinity of this or any other appliance.
• Donotoverre-Ifanyexternalpartstartstoglow,you
areoverring.Reducefeedrate.Overringwillvoid
your warranty.
• Comply with all minimum clearances to combustibles
asspecied.Failuretocomplymaycausehousere.
WARNING
!
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVERallowchildrentotouchglass
• Keep children away
• CAREFULLYSUPERVISEchildreninsameroomas
stove.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Keepclothing,furniture,draperiesandotherammable
materials away.
HOT SURFACES!
Glass and other surfaces are hot during
operation and cool down.
WARNING
!
Tested and approved for wood pellets only burning of
any other type of fuel voids your warranty. When burning
higher ash content pellets more frequent cleanings may
be required.
CAUTION
!
Check building codes prior to installation.
• InstallationMUSTcomplywithlocal,regional,stateand
national codes and regulations.
• Contactlocalbuildingorreo󰀩cialsaboutrestrictions
and installation inspection requirements in your area.
CAUTION
!

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2028390-784C
Congratulations, The Harman® P35i-C pellet insert you
have selected is designed to provide the utmost in safety,
reliability,ande󰀩ciency.
As the owner of a new pellet stove, you’ll want to read and
carefully follow all of the instructions contained in this owner’s
manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest that you keep it with your other important
documents and product manuals.
YournewHarman®P35i-CPelletInsertwillgiveyouyears
ofdurableuseandtrouble-freeenjoyment.Welcometothe
Harman®family!
Note: Cast iron is an artisan crafted material, which is
made the same way today as nearly 2000 years ago.
Due to the intrinsic primitive nature of the casting
process, part to part variation is normal and adds to the
character of a hand built cast iron appliance
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
Listing Label Information/Location Themodelinformationregardingyourspecicstovecanbefoundonthe
rating plate usually located in the control area of the stove.
Test réalisés par OMNI-Test Laboratories, Inc., PFS-TECO
Report #/Rapport# 135-S-25-6.2, 0135PN025S, F19-531
Tested to/Testé a: ASTM E 1509-12 (2017), ULC-S628-00, ASTM E 2515-11,ASTM E 2779-10
This pellet burning appliance has been tested and listed for use in
Manufactured Homes in accordance with OAR 814-23-900 through 814-23-909
“PREVENT HOUSE FIRES” Install and use only in accordance with the manufacturer’s
installation and operation instructions. Contact local building or re ofcials about restrictions
and inspection in your area.
This wood heater needs periodic inspection and repair for proper operation. Consult the
owner’s manual for further information. It is against federal regulations to operate this wood
heater in a manner inconsistent with the operating instructions in the owner’s manual.
WARNING: FOR MANUFACTURED HOMES: Do not install appliance in a sleeping room.
An outside combustion air inlet must be provided.
The structural integrity of the manufactured home oor,ceiling and walls must be maintained.
Refer to manufacturer’s instructions and local codes for precautions required for passing
chimney through a combustible wall or ceiling.
Inspect and clean exhaust venting system frequently in accordance with manufacturer’s
instructions.
Use a 4” diameter type “PL” venting system, or 4” stainless steel ex as per manual.
Do not connect this unit to a chimney ue servicing another appliance.
FOR USE WITH WOOD PELLET FUEL ONLY.
Input Rating Max: 4.1 lb. fuel/hr.
EPA Certied Emissions: 1.5 g/hr
US ElectricalRating: 115 VAC,60Hz, Start 4.2 AMPS, Run 2.8 AMPS
DANGER: Risk of electrical shock. Disconnect power supply before servicing.
For further instruction refer to owner’s manual.
Replace glass only with 5mm ceramic available from your dealer.
OPERATE ONLY WITH DOORS CLOSED.
DANGER: Risque d’électrocution. Débrancher l’appareilavant toute intervention.
Pour une information plus compléte, se reporter à Ia notice d’utilisation.
Ne remplacer Ia vitre qu’avec une vitre céramique 5 mm de même qualité
disponible auprés de votre revendeur.
Tenir Ia porte frontale et le couvercle de trémie hermétiquement clos
durant le fonctionnement de l’appareil.
DO NOT OBSTRUCT THE SPACE BENEATH THE HEATER.
MADE IN USA of US and Imported Parts
Fabriqué aux États-Unis-d'Amérique par des piéces d'origine américaine et pièces importées
DO NOT REMOVE THIS LABEL /NE PAS ENLEVER CETTE ÉTIQUETTE
CAUTION: HOT WHILE IN OPERATION.KEEP CHILDREN AND CLOTHING
AWAY.CONTACT MAYCAUSESKIN BURNS.SEENAMEPLATEANDINSTRUCTIONS.
KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIALS ACONSIDERABLE
DISTANCE AWAY FROM THIS APPLIANCE. KEEP HOPPER LID CLOSED DURING
OPERATION.FAILURE TO DO SO MAY RESULT IN EMISSION OF PRODUCTS OF
COMBUSTION FROM THE HOPPER UNDER CERTAIN CONDITIONS. MAINTAIN
HOPPER SEAL IN GOOD CONDITION. DO NOT OVER FILL THE HOPPER.
DANGER: CHAUD- NE PAS TOUCHER.TENIR LES ENFANTS ET LES VENTEMENTS A I!ECART.
RISQUEDEBRULURE.VOIR INSTRUCTIONSSUR LAPLAQUE. LAISSER UNE DISTANCESUFFISANTE
ENTRE I!APPAREIL ET LES MEUBLES OU AUTRES OBJEST A RISQUE.N'UTILISER CET APPAREIL
QUE LORSQUE LE COUVERCLE DE LA TREMIE EST BIEN FERME-IGNORER CETTE CONSIGNE
PEUT ENTRAINER DES EMANATIONS DE PRODUITS ISSUS DE LA COMBUSTION ATRAVERS
LATREMIE DANS CERTAINES CONDITIONS- VEILLER AU BON ETAT DUJOINT DE LATREMIE- NE
PAS EXCEDER LA CAPACITE DE LA TREMlE.
A
DB
C
FE
SIDE WALL
MANTEL FACE TRIM
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIAL
ECARTS MINIMUM DE SÉCURITÉ
Non-combustible oor protector. La protection de sol doit
être litre constituée de matériau incombustible
8390-784_R1
BARCODE LABEL
HF
Serial No.
No de série:
MODEL / MODÈLE: “P35i-C PELLET INSERT”
Room Heater Pellet Fuel-Burning Type
SUITABLE FOR MOBILE-HOME INSTALLATION
This pellet burning appliance has been tested and listed for use in
Manufactured Homes In accordance with OAR 814-23-900 through 814-23-909 Ce poêle à granules a été testé et homologué pour une
utilisation dans
Maisons fabriqués conformément aux OAR 814-23-900
travers 814-23-909
"PRÉVENIR LES INCENDIES HOUSE" Installez et utilisez
uniquement en conformité avec installation et d'utilisation
les instructions du fabricant. Contactez local building ou
d'incendie concernant les restrictions et l'inspection dans
votre région.
Ce poêle à bois doit inspection périodique et la réparation
pour un fonctionnement correct. Consultez le manuel du
propriétaire pour plus d’informations. Ce est contre les
règlements fédéraux pour faire fonctionner ce poêle à bois
d’une manière incompatible avec les instructions d’utilisation
dans le manuel du propriétaire.
AVERTISSEMENT: POUR maisons préfabriquées: Ne pas
installer l'appareil dans une chambre à coucher. Une entrée
d'air de combustion à l'extérieur doit être fournie.
L'intégrité structurale de la maison étage, plafond et murs
fabriqués doit être maintenue.
Reportez-vous aux instructions du fabricant et les codes
locaux pour les précautions nécessaires pour faire passer la
cheminée à travers un mur ou un plafond combustible.
Inspectez et nettoyez système d'évacuation souvent en
conformité avec les instructions du fabricant.
Utilisez un système de ventilation de type “PL” de 4” de
diamètre, ou un tuyau exible en acier inoxydable de 4 “selon
les instructions du manuel.
Ne pas connecter cet appareil à un conduit de cheminée
desservant un autre appareil.
POUR UTILISATION EN BOIS GRANULES
SEULEMENT.
Entrée Max Note: 4.1 1b. carburant / h.
Émissions certiés EPA: 1,5 g / h
US ElectricalRating: 115 VAC, 60Hz, Start 4,2 AMPS, Run
2,8 AMPS
US ENVIRONMENTAL PROTECTION AGENCY
Certied to comply with 2020 particulate emission standards.
Certié conforme aux normes 2020 d’émission de particules
Date of Manufacture / Date de fabrication:
2019 2020 2021 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Manufactured by / Fabriqué par: Hearth and Home Technologies 352 Mountain House Road, Halifax PA 17032
Location Inches Millimeters
AInsert to combustible sidewall 13 330
BSurround top to face trim 0 0
CSurround side to face trim 1 25
DInsert top to (max) 12" mantel 12 305
Location Inches Millimeters
EWindow opening to front 6 152
FWindow opening to side 6 152
LABEL TICKET
ECO: 92090 LABEL SIZE: 5.125” H x 17.75” W
PART # / REV: 8390-784_R1 ADHESIVE: 3M 486 Adhesive
ORIGINATOR: Spidlet MATERIAL: 24 Gauge Aluminum
DATE: 12/04/19 INK: Black Background
(1) Hole = Ø.188
Hole location from side edge - 8.875
Hole location from Btm edge - .9735
352 Mountain House Road
Halifax, PA 17032
SAMPLE
SerialNumberModelName

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2038390-784C
Table of Contents
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
!
= Contains updated information

3 Reference Materials
A. ServiceParts ..................................15
B. LimitedLifetimeWarranty......................... 20
C. LossofPowerAddendum ........................22
D. EmergencyManualIgnition .......................22
E. Troubleshooting ................................23
F. ContactInformation .............................24
1 Product Specications and Important Safety Information
A. ApplianceCertication/Specications ...............4
B. MobileHomeApproval ............................4
C. BTU&E󰀩ciencySpecications ..................... 4
D. ApplianceSafety ................................5
E. California ......................................5
F. ClearSpace ....................................5
G. Helpful Hints....................................6
H. FuelSpecications ...............................6
I. FrequentlyAskedQuestions .......................8
2 Maintenance and Service
A. ProperShutdownProcedure .......................9
B. QuickReferenceMaintenanceChart ................10
C. UnitMaintenance ............................... 11
 • Daily/WeeklyMaintenance ...................... 11
 • MonthlyMaintenance .......................... 11
 • YearlyMaintenance ...........................12

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2048390-784C
11 Product Specic and Important Safety Information
A. Appliance Certication
NOTE: This installation must conform with local codes.
Intheabsenceoflocalcodesyoumustcomplywiththe
ASTME1509-12,ULC-S628-93 & (UM) 84-HUD
MODEL: P35i-CPelletInsert
LABORATORY: OMNI-TestLaboratories,Inc.,PFS-TECO
REPORT NO. 135-S-25-6.2,0135PN025S,F19-531
TYPE: PelletFueledInsert/Supplementary
ForResidentialUse
STANDARD(s): ASTME1509-12(2017),ULC-S628-00,
ASTME2515-11,ASTME2779-10
ELECTRICAL
RATING:
120VAC,60Hz,Start3.6Amps,Run
1.5 Amps
GLASS
SPECIFICATION: 5mm mirrored ceramic glass
B. Mobile Home Approved
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
The appliance must be properly grounded to the frame of
themobilehomeanduseonlylistedpelletvent,Class“PL”
connector pipe.
A Harman® OutsideAir Kit must be installed in a mobile
home installation.
WARNING
!
Risk of Fire! Hearth & Home Technologies disclaims any
responsibility for, and the warranty and agency listing will
be voided by the below actions.
C. BTU & E󰀩ciency Specications
EPA Certication Number:
EPA Certied Emissions: 1.5g/hr
*LHV Tested E󰀩ciency: 74.2%
**HHV Tested E󰀩ciency: 68.2%
***EPA BTU Output: 9,600-28,800
****BTU Input 12,800-38,400
Vent Size: 4Inch
Hopper Capacity: 62 lbs
Fuel Wood Pellet
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products, their
specicationsand/orpricewithoutnotice.
*Weighted average LHV eciency using data collected
during EPA emissions test.
**Weighted average HHV eciency using data collected
during EPA emissions test.
***A range of BTU outputs based on EPA Default Eciency
and the burn rates from the low and high EPA tests.
****Based on the maximum feed rate per hour multiplied by
approximately 8600 BTU’s which is the average BTU’s from
a pound of pellets.
Thiswoodheaterhasamanufacturer-setminimumlowburn
ratethatmustnotbealtered.Itisagainstfederalregulations
to alter this setting or otherwise operate this wood heater
in a manner inconsistent with operating instructions in this
manual.
This wood heater needs periodic inspection and repair for
properoperation.Itisagainstfederalregulationstooperate
this wood heater in a manner inconsistent with operating
instructions in this manual.
DO NOT:
• Install or operate damaged appliance
• Modify appliance
• Install other than as instructed by Hearth & Home
Technologies
• Operate the appliance without fully assembling all
components
• Overre
• Install any component not approved by Hearth &
Home Technologies
• Install parts or components not Listed or approved.
• Disable safety switches
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
Harman® is a registered trademark of Hearth & Home
Technologies.
This wood heater needs periodic inspection and repair for
properoperation.Itisagainstfederalregulationstooperate
this wood heater in a manner inconsistent with operating
instructions in this manual.
THE STRUCTURAL INTEGRITY OF THE
MANUFACTURED HOME FLOOR, WALL, AND
CEILING/ROOF MUST BE MAINTAINED.
DO NOT INSTALL IN SLEEPING ROOM.
CAUTION
!
The P35i-C Pellet Insert is certied to
comply with 2020 EPA particulate emission
standards.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2058390-784C
NOTICE: Clearances may only be reduced by means
approvedbytheregulatoryauthorityhavingjurisdiction.
WARNING
!
RISK OF FIRE! Do NOT place combustible objects
in front or to the sides of the appliance. High
temperatures may ignite clothing, furniture or draperies.
F. Clear Space
WARNING
!
RISK OF FIRE! Keep combustible materials, gasoline
and other ammable vapors and liquids clear of
appliance.
• Do NOTstoreammablematerialsintheappliance’s
vicinity.
• Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighteruidorsimilarliquidstostartor“freshenup”a
reinthisheater.
Keep all such liquids well away from the heater while it is
in use as combustible materials may ignite.
WARNING
!
USE OF IMPROPER FUELS, FIRESTARTERS OR
ALTERING THE STOVE FOR HIGHER HEAT OUTPUT
MAY CAUSE DAMAGE TO THE STOVE AND COULD
RESULT IN A HOUSE FIRE. USE ONLY APPROVED
FUELS AND OPERATION GUIDELINES
WARNING
!
MOBILE/MANUFACTURED HOME GUIDELINES: DO
NOT ALLOW INSTALLATION IN A SLEEPING ROOM.
WARNING
!
If you expect that small children or vulnerable adults
may come into contact with this appliance, the following
precautions are recommended:
• Installaphysicalbarriersuchas:
 - Adecorativerescreen.
 - Adjustablesafetygate.
• Never leave children alone near a hot stove, whether
operating or cooling down.
• Teach children to NEVER touch the stove.
• Consider not using the stove when children will be
present.
• Useonlyspeciedcomponentsasreplacementparts.
Othercomponentsmaynotallowyourstovetooperate
as it was intended.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your
stovefor anextendedperiod of time(summermonths,
vacations,trips,etc):
• Unplugstovefromreceptacle.
Due to high temperatures, this stove should be placed
awayfromtra󰀩c,furnitureanddraperies.
Children and adults should be alerted to the hazards of
high surface temperatures and should stay away to avoid
burnstotheskinand/orclothing.
Youngchildrenshouldbecarefullysupervisedwhenthey
are in the same room as the stove.
Clothing and other ammable materials should not be
placed on or near this stove.
Installation and repair of this stove should be done by
a qualified service person. The appliance should be
inspectedbeforeuseandatleastannuallybyaqualied
serviceperson.Morefrequentcleaningwillberequired.
Itisimperativethatcontrolcompartmentsandcirculating
air passageways of this stove be kept clean.
D. Appliance Safety
WARNING
!
THIS WOOD HEATER HASA MANUFACTURER-SET
MINIMUM LOW BURN RATE THAT MUST NOT BE
ALTERED.ITISAGAINSTFEDERALREGULATIONS
TOALTERTHISSETTINGOROTHERWISEOPERATE
THISWOODHEATERINAMANNERINCONSISTENT
WITHOPERATINGINSTRUCTIONSINTHISMANUAL.
Connect the power cord into a 120 VAC, 60 Hz grounded
receptacle. (A surge protector is recommended to protect
thecircuitboard.)Besurethepolarityoftheoutletthestove
is plugged into is correct.
!WARNING
This product and the fuels used to operate this product
(wood),andtheproductsofcombustionofsuchfuels,can
expose you to chemicals including carbon black, which
isknowntotheStateofCaliforniato causecancer, and
carbonmonoxide,whichisknowtotheStateofCalifornia
to cause birth defects or other reproductive harm. For
more information go to: www.P65Warnings.ca.gov
E. California

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2068390-784C
G. Helpful Hints
When operating your Harman®P35i-CPelletInsert,follow
basic safety standards. Read these instructions carefully
beforeyouattempttooperatetheP35i-CPelletInsert.Failure
todosomayresultindamagetopropertyorpersonalinjury
and may void the product warranty.
Cleaning Burn Pot: Whenever your stove is not burning, take
the opportunity to scrape the burn pot to remove carbon buildup.
A vacuum cleaner is handy to remove the residue. Be sure the
stove is cold if you use a vacuum.
Carbonbuildupcanbescrapedloosewiththereburningusingthe
specialtoolprovidedwithyourstove.Scrapetheoorandsidesof
the burn pot. The carbon will be pushed out by the incoming fuel.
Always wear gloves when scraping the burnpot.
Disposal of Ashes: Ashes should be placed in a steel
container with a tight tting lid. The closed container of
ashesshouldbeplacedonanon-combustibleoororonthe
ground, well away from all combustible materials, pending
naldisposal.Iftheashesaredisposedofbyburialinsoilor
otherwise locally dispersed, they should be retained in the
closed container until all cinders have thoroughly cooled.
Otherwasteshallnotbeplacedinthiscontainer.
Soot and Flyash Formation and Need for Removal: The
productsofcombustionwillcontainsmallparticlesofyash.
The yash will collect in the exhaust venting system and
restricttheowoftheuegases.Incompletecombustion,
such as occurs during startup, shutdown, or incorrect
operation of the room heater will lead to some soot formation
whichwillcollectintheexhaustventingsystem.Theexhaust
venting system should be inspected at least once every year
to determine if cleaning is necessary.
Whenburningwoodpelletsonlow,thepotentialexistsfor
creosote to form. The venting system should be inspected
periodically throughout the heating season to determine
if creosote buildup has occurred. If a signicant layer of
creosote has accumulated (1/8” or more), it should be
removedtoreducetheriskofachimneyre.Ifareoccurs,
calltheredepartment,shutdownthestove,andevacuate
the residence. Before using the appliance, have the venting
system thoroughly inspected and replace any damaged
components.
With any hearth appliance, installation of smoke detectors
is recommended on every level of the home.
Possible causes of smoke detector activation:
Paintcuringprocess-Openawindowneartheappliance
fortherstfewhoursofburning.
Exhaustbeingdrawnbackinsidethedwelling-Outsideair
connection to the appliance is necessary.
Ventleakage-Allinteriorseamsandjointsshouldbesealed
with silicone where applicable. Follow vent manufacturers
instructions for proper sealing.
CAUTION
!
This appliance must be vented to the outside
H. Fuel Specications
TheP35i-CPelletInsertisapprovedforburninganygrade
ofpelletizedbio-massfuel.
It should be noted, however, that higher ash content will
require more frequent cleaning.
Themoisturecontentofpelletsmustnotexceed8%.Higher
moisturewillrobBTU’sandmaynotburnproperly.
Fuel should not be stored within the stove installation
clearances or within the space required for cleaning and
ash removal.
Fuel and Fuel Storage
Pellet fuel quality can uctuate from manufacturer to
manufacturer, and even from bag to bag.
Hearth&HomeTechnologiesrecommendsusingonlyfuel
thatiscertiedbythePelletFuelsInstitute(PFI).
FuelMaterial
• Madefromsawdustand/orotherwoodby-products
• Sourcematerialtypicallydeterminesashcontent
HigherAshContentMaterial
• Hardwoods with high mineral content
• Bark and leaves as source material
• “Standard”gradepelletsandotherbiomass
LowerAshContentMaterial
• Softwood;pine,r,etc.
• Materialswithlowermineralcontent
• “Premium”gradepellets
Performance
• Higher ash content requires more frequent maintenance.
• “Premium” grade pellets will produce the highest heat
output.
• Burning pellets longer than 1-1/2 inches (38mm) can
causeinconsistentfeedingand/orignition.
Clinkers
• Mineralsandothernon-combustiblematerials,likesand,
willturnintoahardglass-likesubstancewhenheated.
• Trees from di󰀨erentareas will vary in mineral content.
For this reason, some fuels will produce more clinkers
than others.
Moisture
• Always burn dry fuel. Burning fuel with high moisture
content takes energy to dry and tends to cool the
appliance thus, robbing heat from your home.
• Damp pellet fuel could turn back into sawdust which
doesnotowproperlythroughthefeedsystem.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2078390-784C
NOTICE
Hearth&HomeTechnologiesisnotresponsibleforstove
performanceorextramaintenancerequiredasaresultof
using fuel with higher ash or mineral content.
Storage
• Wood pellets should be left in their original sealed bag
until ready to use, to prevent moisture.
• Donotstorefuelwithinthespeciedclearanceareas,or
in a location that will interfere with routine cleaning and
maintenance procedures.
CAUTION
!
Tested and approved for use with wood pellets ONLY.
Burning of any other fuel will void your warranty.
CAUTION
!
Do not burn fuel that contains an additive.
• Maycausehopperre
• Damage to product may result
Readthelistofingredientsonthepackaging.
H. Fuel Specications (Cont.)
BURNING COLORED PAPER, CARDBOARD,
SOLVENTS, TRASH AND GARBAGE OR ALTERING
THESTOVEFOR HIGHERHEAT OUTPUTMAYCAUSE
DAMAGE TO THE STOVE AND COULD RESULT IN
A HOUSE FIRE. USE ONLY APPROVED FUELS AND
FOLLOW ONLY THESE OPERATION GUIDELINES.
WARNING
!
NEVER USE GASOLINE,GASOLINE-TYPE LANTERN
FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR
SIMILARLIQUIDS TO START OR'FRESHENUP'AFIRE
IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL
AWAY FROM THE HEATER, WHILE IN USE.
WARNING
!
Odorsandvaporsreleasedduringinitialoperation.
• Curing of high temperature paint.
• Openwindowsforaircirculation.
Odorsmaybeirritatingtosensitiveindividuals.
CAUTION
!

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2088390-784C
ISSUES SOLUTIONS
Metallicnoise. Noise is caused by metal expanding and contracting as it
heats up and cools down, similar to the sound produced
byafurnaceorheatingduct.Thisnoisedoesnota󰀨ectthe
operation or longevity of your appliance.
White ash buildup on glass. Thisisnormal.Cleantheglassusinganynon-abrasiveglass
cleaner.
Glass has buildup of black soot Excessive build-up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of the
glass is required.
Glass has turned dirty. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of the
glass is required.
Firehastallameswithblacktailsandislazy. The feed rate needs to be reduced or the burnpot needs
cleaning.Heatexchangerorexhaustblowerneedscleaning.
Smokystart-uporpu󰀨sofsmokefromtheairwash. Burnpot may be dirty, Clean the burnpot.
Largeameatstart-up. This is normal. Flame will settle down once the re is
established.
MissedIgnition Ensure pellets in burnpot
Ensure holes in burnpot are clear of obstructions above the
igniter.SeeBurnpotMaintenance.
Check to see if the ignitor is getting hot, if not replace
ignitor. *See addendum for manual ignition instructions for
emergency heating needs.
I. Frequently Asked Questions
Withproperinstallation, operation, and maintenance your appliance will provide yearsoftrouble-free service. If you do
experienceaproblem,thistroubleshootingguidewillassistaqualiedservicepersoninthediagnosisofaproblemandthe
corrective action to be taken.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.harmanstoves.com
to nd a dealer.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2098390-784C
22 Maintenance & Service
When properly maintained, your stove will give you many
yearsoftrouble-freeservice.Contact your dealer to answer
questionsregardingproperoperation,trouble-shootingand
service for your appliance. Visit www.harmanstoves.com to
ndadealer.Werecommendannualservicebyaqualied
service technician.
Follow the detailed instructions found in this section
for each step listed in the chart below.
Shock and Smoke Hazard
• Turn unit to the off position, let appliance
completelycoolandcombustionfanmustbeo󰀨.
Now you can unplug appliance before servicing.
• Smokespillageintoroomcanoccurifappliance
is not cool before unplugging.
• Riskofshockifappliancenotunpluggedbefore
servicing appliance.
A. Proper Shutdown Procedure
CAUTION
!
NOTICE
The type of fuel you are burning will dictate how often you
have to clean your burnpot. Clean more frequently if you
encounter heavy build-up of ash at the recommended
interval or you see soot coming from the vent. Not
properly cleaning your appliance on a regular basis
will void your warranty.
Note: Do not use a household vacuum to clean the stove.
We recommend that you use a shop vacuum that is equipped
withanedustltercalledaHEPAlteroravacuumspecially
madeforyashandsoot.USINGAVACUUMWHICHIS
NOTEQUIPPEDWITHAFINEDUSTFILTERWILLBLOW
FLYASHANDSOOTOUTINTOTHEROOM.
NOTE:THESTOVEMUSTBECOMPLETELYOUTBEFORE
YOU VACUUM THE STOVE. LIVE PELLET EMBERS, IF
SUCKEDINTOTHEVACUUM,WILLLIGHTTHEVACUUM
ONFIREANDMAYULTIMATELYCAUSEAHOUSEFIRE.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2010 8390-784C
B. Quick Reference Maintenance Chart
Frequency Cleaning Procedure Safety Measures Tips
Daily ScrapeBurnpot Wearameresistantgloves3
Vigorous,strongscrapingspecically
nearneckofburnpot.Scrapeevery
time you add pellets or at least every
3 bags of fuel.2
Weekly
Empty Ash Pan
Wear protective gloves.1
Putashesintoasteelnon-
combustible container with tight
ttinglidoutside.
Unitdoesnotneedtobeturnedo󰀨.
Reducetolowburnduringremoval.
Clean the Glass Stovemustbeturnedo󰀨andcold.
Monthly
Scrape&VacuumHeatExchanger Stovemustbeturnedo󰀨andcold. Useprovidedscraper.Scrapeback
andsidesofrebox.
Brush&vacuumthedistributionfan Stovemustbeturnedo󰀨,coldand
unplugged from power supply.
Useprovidedpaintbrush.This
shouldbedoneapproximatelyevery
25 bags.2
InspectHopperlidgasketfor
damage
Replacegasketingiffrays,tearsor
other visible damage to gasket. This
shouldbedoneapproximatelyevery
50 bags.2
CleanIgniter
Stovemustbeturnedo󰀨,coldand
unplugged from power supply.
Wear protective gloves.1
Putashesintoasteelnon-
combustible container with tight
ttinglidoutside.
Useprovidedpaintbrush.Vacuum
loose ash from around igniter and
inside burn pot.
Stove MUST be turned o󰀨, cold and unplugged from power supply for Yearly Cleaning.
Yearly4
Brush&vacuumthecombustionfan
andventing/exhaustpath
Wear protective gloves.1
Putashesintoasteelnon-
combustible container with tight
ttinglidoutside.
Useprovidedpaintbrushtobrush
fanblades.*Useuebrushtoclean
venting being careful not to damage
theESP.2
Inspectdoorgasket Replacegasketingiffrays,tearsor
other visible damage to gasket.
Brush&vacuumventingsystem
Wear protective gloves.1
Putashesintoasteelnon-
combustible container with tight
ttinglidoutside.
*Auebrushofappropriatesizeandlengthmayneedtobepurchasedforpropermaintenance.
1. Protective gloves will help prevent skin abrasion while working on steel surfaces.
2.Frequencyofcleaningdependslargelyonfueltype.Lowerqualitypelletsrequiremostfrequentcleaning.
3.Flameresistantgloveswillhelpprotectyourskinfrompotentialcontactwithheatorames.
4. Yearly cleaning is also known as a Total Clean.This requires completing all the Daily, Weekly, Monthly and Yearly
maintenance mentioned. This should be done before you begin burning the unit each heating season.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2011 8390-784C
C. Unit Maintenance
Daily/Weekly Maintenance:Itisrecommendthattheburn
potbescrapedwheneveraddingfuel;takingtheopportunity
to clean the burn pot will insure proper daily operation.
Scraping the Burn Pot-
• Usingameresistantgloves,vigorouslyscrapethetop
holed surface and sides of the burn pot down to auger
tube, be sure to concentrate in the neck of the burnpot.
Figure 2.1.
• Scrapeloosenedmaterialoveredgeofburnpotgrateinto
the ashpan.
• Ifneeded,emptytheashpanwhileaddingfuelandafter
scraping the burn pot.
Figure 2.1
Monthly Maintenance: It is recommend that the unit
be shut down and unplugged from any power source for
a monthly cleaning. Monthly cleanings will insure proper
operation of your unit throughout the heating season.
• CleaningGlass-Onceunitiscold,useanon-abrasive
glass cleaner on glass and wipe clean.
• ScrapeandVacuumHeatExchanger.
Cleaning the Heat Exchanger-
Usingthescraperprovidedrunthestraightedgealongthe
at surface of the Heat Exchanger removing any carbon
depositsorashbuild-up,Figure2.2.
Figure 2.2
ScrapetheheatexchangerfreeofFly-Ashandcarbonbuild-up
Figure 2.3
Cleaning the Burn Pot-
• Vigorously scrape the top holed surface and sides of the
burnpotdowntoaugertube,assuggestedintheDaily/
WeeklyMaintenanceSection.
• Usethesuppliedallenwrenchtoremoveanybuild-upthat
may have accumulated in the holes of the burn pot grate.
Simply push the allen wrench down through each hole
ensuringitisclearofanybuild-uppayingattentionnotto
damage the igniter element in the process. Figure 2.3.
Disconnect the power to the unit before removing
cover.
!
DANGER
Figure 2.4
WingThumbScrews
• Loosenthe(2)wingthumbscrewsonthelowerfrontangle
of the burn pot. Figure 2.4
• Lifto󰀨theclean-outcovertoopenthebottomclean-out
chamber. Figure 2.4
• Clean ash buildup from inside the chamber while cover
iso󰀨.Usethescrapertotaponthetopfrontedgeofthe
burn pot. This will help knock pieces of ash, loosened by
thescrapingprocess,downthroughtheholes.Italsohelps
knock ash buildup from the igniter element and bracket.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2012 8390-784C
Cleaning Igniter Bracket-
Check cleanliness of the igniter and inner burnpot. If the
igniter has ash buildup it must be removed to insure proper
ignition.Usetheprovidedbrushtoremoveashbuildupfrom
inandaroundtheigniter.Onceashisloosevacuumaround
igniter and at the base of burn pot. Figure 2.5.
Note: The hot lead/cold lead connection must always
be pulled to the rear of the feeder body before
operation.
Use caution when cleaning burn pot clean-out
chamber. Do not damage the high temperature igniter
wires.
WARNING
!
Clean Ash Accumulation
Figure 2.5
Yearly Maintenance: Cleaning the Combustion Fan
Chamber-
Itisrecommendedthatyouuseavacuumthatisdesigned
forash,asashesmayblockconventionalvacuumlters.
1. Remove the left and right corner cleanout covers by
removingthewing-screws(oneper).Figure2.6.
2. Brushorvacuumtheremainingashfromtherebox.
3. Guidethevacuumhoseupwardintotheexhaustpassage
intherightrearcorneroftherebox.Figure2.7.
Vacuum or brush exhaust passage
Figure 2.7
Right & Left Corner
Cleanout Covers
Figure 2.6
Wing Screw - (1)
Located on each
Cleanout Cover
4. Youcannowre-installtherightandleftcleanoutcovers
intothereboxandclosethedoor.
5. Releasetherightandleftsidespringlatchesandslide
the insert body out onto the hearth or onto the service rail
kit, if purchased. Figure 2.8.
Spring Latch
Figure 2.8
6. Removetheexhaustchamberaccesscoverontheright
rear of the insert. Figure 2.9.
7. Withthiscoverremoved,youcanvacuumthepaddlefan
and the inside of the chamber. Be careful not to bend the
blades on the paddle fan.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2013 8390-784C
8. Before reinstalling the access cover, make sure the
insulation between the two layers is in tact.
9. Whenever the hopper is empty, inspect and remove any
large amounts of sawdust or nes.Although this ner
material will mostly feed through with the fuel, large
quantitiesofsawdustmayrestrictfeederow.
Exhaust Chamber
Access Cover
Figure 2.9
Insulation
Figure 2.10
Caring for your Glass-
The glass used in your stove is manufactured to exact
standardstowithstandthehighheatofthere,butlikeall
glass, it must be treated with common sense and care. Never
abuse the glass by slamming the door shut or striking the
glasswithaheavyobject.Iftheglassisbrokenordamaged,
do not operate the stove until it has been replaced.
Glass - Replacement
Ifthestove’sglassiscrackedorbroken,youmustreplace
it before operating your stove. Remove pieces carefully.
Replace glass only with Harman® replacement glass; do
not use substitutes.
Carefully remove damaged glass, gasket material, and hold
downclips(setaside).
Installtheselfadhesive1/4””gasketmaterialaroundthefront
faceoftheglass.Settheglasspanelandgasketgentlyonto
thedoor.Installtheholddownclipsandtightenwithbolts.
Glass - Cleaning
Sometimesit willbenecessary toclean accumulatedash
fromtheglasssurface;allowingthisashtoremainonthe
glassforlongperiodscanresultin“etching”duetotheacidity
of the ash. Never clean the glass while it is hot, and do not
use abrasive substances. Wash the surface with cool water,
andrinsethoroughly.Youmaywishtouseanon-abrasive
cleanerspecicallydesignedforuseonstoveglass.Inany
case, dry thoroughly before relighting your stove.
Figure 2.14
Retainersandscrews
Glass
Adhesive gasket
Door Frame

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2014 8390-784C
Figure 2.15
Inspect Hopper Lid gasket
during cleaning and inspection
Inspect all Gaskets-
While the unit is cool, inspect all door gaskets to insure proper
seal.Thegasketshouldbecontinuouswithoutfraysortears;
having plyable gasket means having a correct seal for proper
operation.Figures2.14&2.15.
Distribution Blower-
Checking the distribution blowers yearly is a good habit to
get into. Dust, animal hair or anything else that can make
its way into that area can drastically cut down on the air
movement throughout the unit ultimately causing less of a
heatinge󰀩ciency.
Oncetheunitisshutdownandcooled,unplugtheunitfrom
itspowersupply.Behindeachsidepanelrelease(1)spring
latches that holds the unit to the inserts cage. Figure 2.16.
Spring Latch
Figure 2.16
Once unit is pulled away from the replace, thoroughly
vacuumaroundtheDistributionBlowers.Figure2.17.
Figure 2.17
Distribution Blowers
Cleaning Venting System-
Its is recommend that a certied chimney sweep perform
service and inspection to your chimney system to insure
your unit is vented safely and in accordance to local code.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2015 8390-784C
A. Service Parts
33 Reference Material
Service Parts P35i-C Pellet Insert
Beginning Manufacturing Date: Jan 2020
Ending Manufacturing Date: Active
Pellet Insert
1-70-784195-1 (Black, 19.5 inch)
1-70-784235-1 (Black, 23.5 inch)
Part number list on following page. 03/20
1
2
3
4
5
6
7
8
10
11
12
13
14
15
16
17
18 19
20
21
22 24
27
25
23
9
26

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2016 8390-784C
Service Parts P35i-C Pellet Insert
Beginning Manufacturing Date: Jan 2020
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor. Stocked
at Depot
ITEM Description COMMENTS PART NUMBER
1Pipe Stub/4 in Flex w/gasket 1-00-674040
3” Stub Kit 1-00-674039
2 Gasket Set, Burnpot/Pipe Stub Set of 5 1-00-07384 Y
3Mounting Frame Assembly 1-10-774235A
Screw - HCS 5/16-18 X 1 Pkg of 12 27887/12 Y
4Wing Assembly
Oversize-Black 1-00-774250-1
Standard Black 1-00-774221-1
Custom 1-00-774221-SPL
4.1 Surround Top Standard 1-10-774222
Oversize 1-10-774250
4.2 Machine Screw Nut10-24, Pkg of 100 Pkg of 100 3-30-8002-100 Y
4.3 Pop Rivet 1/8 X 1/8 Black Pkg of 50 3-30-9004-50
4.4 Surround Left Standard 1-10-774220
Oversize 1-10-774248
4.5 Control Door w/Hinge 1-00-774310
4.6 Screw, PHM 8 X 1/2 Black Pkg of 100 3-30-5000-100 Y
4.7 Surround Right Standard 1-10-774221
Oversize 1-10-774249
4.8 Control Board Mount 1 Set 1-00-774251
Wing Splices Set of 2 2-00-774178-2
Additional service parts on following page.
#4 Surround Assembly 4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2017 8390-784C
Service Parts P35i-C Pellet Insert
Beginning Manufacturing Date: Jan 2020
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM Description COMMENTS PART NUMBER
5Di󰀨erential Switch 3-20-6866 Y
6 Docking Gasket 3-44-06108 Y
7 Circuit Board w/Knobs & Shafts 1-00-05886 Y
Knobs & Shafts Pkg of 25 1-00-015605 Y
8 Circuit Board Plate 1-10-774114A Y
5 Amp Fuses, Pkg of 5 1-00-05237 Y
Control Panel Sticker 3-90-07766
9 Knob w/Screw Black 1-00-02000-1
10 Top Assembly 1-10-774325A Y
11 Hopper Latch 2 Sets 1-00-0669697 Y
12 3/8X1/2 Silicone PSA-20FT For hopper top 1-00-375501 Y
13 Spring Latch Qty 4 req 3-31-00927 Y
14 Ash Pan W/Gasket 1-10-774207 Y
Ash Pan Gasket 3-44-774211 Y
15 Ash Pan Cover Assembly 1-10-774205A
16 Load Door Painted Only 3-00-06718P
Door glass w/Gasket 1-00-00688 Y
1/4 Rd Black PSA For glass 15 Ft 1-00-2312 Y
Glass Clips & Hdwr 1-00-249140 Y
Latch Kit 1-00-73553 Y
Ball Plungers Pkg of 3 3-31-5500-3
Ball Spring Bracket 2-00-06714
Spring Retainers, 5/16” Pkg of 100 3-31-94807-100
Cast Front Door Latch 3-00-249119P Y
Door Latch Adjuster 2-00-06713D
3/8 4 Strand White-30 Ft 30 Ft 1-00-00888 Y
Slick Pins, 1 Pair 1-00-110 Y
17 Wood Handle w/Bolt 1-00-00247 Y
18 Burnpot w/Cleanout 1-10-774286 Y
Igniter Cradle 1-00-777907
Burnpot Cleanout Cover Set of 2 1-00-06623 Y
Wingscrews, 1/4-20 x 5/8 Pkg of 10 3-31-782108-10 Y
19 Flame Guide 3-00-03000 Y
Flame Guide Extension 1-00-774338 Y
20 Cleanout Cover Set Left & Right 1-00-774213
Additional service parts on following page.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2018 8390-784C
Service Parts
P35i-C Pellet Insert
Beginning Manufacturing Date: Jan 2020
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM Description COMMENTS PART NUMBER
21 Combustion Blower 3-21-08639 Y
Combustion Blower Mounting Screws (Pkg of 100) Commonly required
for Combustion Blower
replacement
1-00-53483208
22 Motor Blade, 4-3/4” Single Paddle 3-21-00661 Y
23 Combustion Blower Mount 1-10-677006
24 Combustion Cleanout 1-10-774167A Y
25 Distribution Blower 1-00-29145 Y
26 Gasket, Burnpot/Pipe Stub Pkg of 5 sets 1-00-07384 Y
27 UL Feeder Assembly See following page
14 Ft Power cord 3-20-674200 Y
306W/120V Igniter 15 Fin 3-20-677200 Y
Pkg of 10 1-00-677200 Y
Ash Lip Trim Brushed Stainless 3-43-08400-7
Bright Nickel 3-43-08400-8
Burnpot Scrapers Pkg of 10 2-00-773850-10
Component Pack SRV8784-000
Diagnostic Display Module 3-20-05401 Y
DDM Replacement Cable 1-00-05402
Disconnect, 3/16” Female Pkg of 25 1-00-08529 Y
Disconnect, Female Pkg of 25 1-00-00959 Y
Disconnect, Male Pkg of 25 1-00-00957 Y
Door Hinge 2-00-06707L
Leaf Door Trim Brushed Stainless 3-43-06717-7
Bright Nickel 3-43-06717-8
Modern Door Trim Brushed Stainless 3-43-06797-7
Draft Meter Assembly 1-00-00637 Y
Draft Meter Bolt & Tube 1-00-04004
ESP-RED/RED 3-20-00844 Y
Labels, Caution & Danger 10 Sets 1-00-200408541
Lintel, All Thread Qty 2 req 3-31-00949
Pipe Insulation 3-44-774282 Y
Pop Rivets, 1/8” Black Pkg of 100 3-30-1104-100 Y
Roller Hardware 4 Sets 1-00-05232 Y
Room Sensor 3-20-00906 Y
Touch up Paint, Black 3-42-19905
Wiring Harness 3-20-08727 Y
Additional service parts on following page.

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2019 8390-784C
Service Parts P35i-C Pellet Insert
Beginning Manufacturing Date: Jan 2020
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor. Stocked
at Depot
ITEM Description COMMENTS PART NUMBER
27 UL Feeder Assembly 1-10-774000A Y
27.1 Pellet Feeder CW Motor-4 RPM 3-20-60906 Y
27.2 Feeder Motor Bracket w/ Grommet 1-00-247406 Y
27.3 Bearing 3/8 ID X 1-1/8 OD 3-31-3014 Y
Cast Cam Block 3-00-677154 Y
27.4 Pellet Feeder Bearing RETNR w/Bolts 1-00-04035 Y
27.5 Pellet Feeder Auger 3-50-00565 Y
27.6 Feeder Air Crossover Kit 1-00-67900 Y
9MM X 13MM Tubing Kit 5 Ft 1-00-511427 Y
27.7 1/8 Silicone Tubing 5 Ft 1-00-5113574 Y
27.8 Screws-HWH TEKS 10 X 3/4 Pkg of 100 3-30-5004-100 Y
27.9 Pellet Air Intake w/Gasket 1-10-06810A
27.10 Gasket, Feeder Air Intake Pkg of 6 3-44-72224-6 Y
27.11 Snout Weldment w/Gasket 1-10-774143A
27.12 Pellet Feeder Weldment 1-10-724132 Y
27.13 Flange 1/4-20 X 3/8 Pkg of 50 3-30-2000-50 Y
27.14 Pillow Block-1/2 in Pkg of 4 3-31-3614087-4 Y
27.15 Wing Nut, 5/16-18 Pkg of 25 3-30-8012-25 Y
27.16 Short Feed CVR & Gasket 1-00-677122 Y
27.17 Pusher Arm Assembly 1-10-774354W Y
27.18 Slide Plate 1-10-677121A Y
27.19 Nut, FHN 5/16-18 Z 5 Pkg of 100 3-30-8005-100 Y
27.20 Grommet-1/2 in ID-Thick Pkg of 12 3-31-2761-12
Gasket Hopper Throat 3-44-677185 Y
Gasket, Snout Pkg of 10 3-44-677160-10 Y
Hopper Switch Feeder Fitting Pkg of 2 1-00-142818 Y
#27 Feeder Assembly 27.1
27.2
27.3
27.4
27.5
27.6
27.7
27.8
27.9
27.10
27.11
27.12
27.13
27.14 27.15
27.16
27.17
27.18
27.19
27.20

Harman® • P35i-C Owner’s Manual_R3 • 2019 -___ • 03/2020 8390-784C
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installaon, and to any transferee taking ownership of the
appliance at the site of installaon within two years following the date of original purchase, that the HHT appliance will be free from
defects in materials and workmanship at the me of manufacture. Aer installaon, if covered components manufactured by HHT
are found to be defecve in materials or workmanship during the applicable warranty period, HHT will, at its opon, repair or replace
the covered components. HHT, at its own discreon, may fully discharge all of its obligaons under such warranes by replacing the
product itself or refunding the veried purchase price of the product itself. The maximum amount recoverable under this warranty
is limited to the purchase price of the product. This warranty is subject to condions, exclusions and limitaons as described below.
WARRANTY PERIOD:
Warranty coverage for consumers begins at the date of installaon. In the case of new home construcon, warranty coverage begins
on the date of rst occupancy of the dwelling or six months aer the sale of the product by an independent, authorized HHT dealer/
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
shipment from HHT, regardless of the installaon or occupancy date. The warranty period for parts and labor for covered components
is produced in the following table.
The term “Limited Lifeme” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas appliances,
and 10 years from the beginning date of warranty coverage for wood and pellet appliances. These me periods reect the minimum
expected useful lives of the designated components under normal operang condions.
Page 1 of 2
4021-645K 1/20
Parts Labor Gas Pellet Wood Electric Venting Components Covered
X X Igniters, Auger Motors, Electronic Components, and
Glass
X
Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
X X Molded Refractory Panels, Glass Liners
XVent Free Burners, Vent Free Logs
X X Castings, Medallions and Baffles
6 years 3 years XCatalyst - Limitations Listed
7 years 3 years X X Manifold tubes, HHT Chimney and Terminations
10 years 1 year XBurners, logs and refractory
Limited
Lifetime 3 years X X X Firebox and heat exchanger, FlexBurn®System
(engine, inner cover,access cover and fireback)
1 Year None XXXXXAll replacement parts beyond warranty period
Warranty Period HHT Manufactured Appliances and Venting
All parts including handles, external enamaled
components and other material except as covered by
Conditions, Exclusions, and Limitations listed
2 years
3 years X
X1 Year X X X X
5 years 1 year
Firepots, burnpots, mechanical feeders/auger
assemblies
See conditions, exclusions and limitations on the next page
B. Limited Lifetime Warranty