Haulotte Compact 10DX User manual

Operator's manual
COMPACT 10DX - COMPACT 2668RT - COMPACT 12DX - COMPACT 3368RT
4001029830 E 04.19 USA / GB
Operator's manual
COMPACT 10DX - COMPACT 2668RT -
COMPACT 12DX - COMPACT 3368RT
24203 0
E 04.19
USA

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COMPACT 10DX - COMPACT 2668RT - COMPACT 12DX - COMPACT 3368RT

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CONTENTS
Operator's manual
CONTENTS
A
FOREWORD
1 - User responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.1- Owner'sresponsibility........................................... 8
1.2- Employer'sresponsibility........................................ 8
1.3- Trainer'sresponsibility .......................................... 8
1.4- Operator'sresponsibility......................................... 9
2 - Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1- Safetyinstructions............................... . . . . . . . . . . . . . . 10
2.1.1 - Misuse Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1.2 - Falling Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1.3 - Overturning / Tip-over Hazards . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1.4 - Electrocution Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1.5 - Explosion / Fire Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.6 - Crushing / Collision Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.1.7 - Uncontrolled movement Hazards . . . . . . . . . . . . . . . . . . . . . . . . 17
3 - Safety inquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 - Incident notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 - Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.1- Productmodification........................................... 19
5.1.1 - Implementing manufacturer safety campaigns. . . . . . . . . . . . . . 19
5.2- Productspecifications............................ . . . . . . . . . . . . . . 20
5.3- ChangeofOwnership Notification .............................. 20
B
FAMILIARIZATION
1 - General safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.1- Intendeduse ................................................. 21
1.2- Decalcontent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................ 22
1.3- Symbols and colors . . .. . .. . . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . .. . 23
1.4- Levelofseverity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................ 23
1.5- Symbolslegend and definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2 - Models description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3 - Primary machine components. . . . . . . . . . . . . . . . . . . . . 26
3.1- Layout ......................................... .. .. .. ........ 26
3.2- Maintenancesupport.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.3- Groundcontrolbox. . . . . ....................................... 30
3.3.1 - Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4- Platformcontrolbox........................................... 32
3.4.1 - Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4 - Performance Specifications. . . . . . . . . . . . . . . . . . . . . . . 35
4.1- Technicalcharacteristics. . . . . . . . . . . . . . . . . . . . . . . ................ 35
4.2- Workingarea / Range of motion................................ 39
5 - Decals and markings locations. . . . . . . . . . . . . . . . . . . . 42

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Operator's manual
C
PRE-OPERATION INSPECTION
1 - Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2 - Working area assessment . . . . . . . . . . . . . . . . . . . . . . . . 53
3 - Inspection and Functional test . . . . . . . . . . . . . . . . . . . . 54
3.1- Dailyinspection .. .. .. ...................... . .. .. .............. 54
4 - Safety functional checks . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.1- E-Stopbutton check........................ ................... 57
4.2- Activation ofcontrols. . .. . .. .. . .. .. . .. . .. .. . .. .. . .. .. . .. . .. .. . .. 58
4.3- Faultdetector . .. .... . .. .. .................. ................... 58
4.3.1 - Buzzers test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.4- Automaticengine cut-out. .. ................. ................... 58
4.5- Overloadsensingsystem................... . .. .. .............. 59
4.6- Slopewarningdevice.. .. . .. .. .. . .. .. .. . .. .. .. ................. 59
4.7- Travel speed limitation . .. .. . .. .. . .. . .. .. . .. .. . .. ............... 60
4.8- Platform lifting. .. . .. .. ...................... . .. .. . .. .. . .. .. .... 60
4.9- Anti-crushsystemwhenlowering ............ . .. .. .............. 60
D
OPERATION INSTRUCTIONS
1 - Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
1.1- Introduction. .. .. .. .. . .. .. .. ................ ................... 61
1.2- Operationfrom theground controlbox. .. .. ...................... 61
1.3- Operationfrom theplatform controlbox. ......................... 63
2 - Ground control box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
2.1- Tostart andstop themachine .................................. 64
2.2- Movementcontrol... ....................... .. ................. 64
2.3- Additional controlsfrom theground control box. . .. .. . .. .. . .. .. . .. 65
3 - Platform control box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
3.1- Tostart andstop themachine .................................. 66
3.2- Driveand steercontrol. .. ................... . .. .. .. ............ 66
3.3- Movementcontrol... ....................... .. ................. 68
3.4- Additionalcontrols. .. . .. .. .. ................ . .. .. .. ............ 68
4 - Rescue and emergency procedures. . . . . . . . . . . . . . . . 69
4.1- In caseof powerloss . . .. .. . .. .. . .. .. . .. .... . .. .. . .. .. . .. .. . .. . 69
4.2- Torescue operatorinplatform. .. .. .......... ................... 69
5 - Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
5.1- Puttingintransportposition. ................. . .. .. .. . .. .. ....... 70
5.2- Machinelayout. .. .. .. ...................... ................... 71
5.3- Unloading . .. ....... . .. .. .................. . .. .. .............. 72
5.4- Towing. .. .. . .. .. . .. .. . .. .. . .. .. . .. .. . .. .. .................... 72
5.4.1 - Brake release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.5- Storage . .. .. .. ..... ....................... ................... 74
5.6- Loadingand unloading...... .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. . .. . 75
5.6.1 - Lifting operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

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Operator's manual
6 - Cold Weather Recommendations . . . . . . . . . . . . . . . . . . 79
6.1- Engineoil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................ 79
6.2- Hydraulicoil..................................... . . . . . . . . . . . . . . 80
6.3- Preheatingoperation .......................................... 80
E
GENERAL SPECIFICATIONS
1 - Machine dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
2 - Major component masses . . . . . . . . . . . . . . . . . . . . . . . . 82
3 - Acoustics and vibrations. . . . . . . . . . . . . . . . . . . . . . . . . 82
4 - Wheel/Tire assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4.1- Technicalspecifications. . . . . . . . . . . . . . . . . . . . . . . . ................ 83
4.2- Inspectionandmaintenance ................................... 83
4.2.1 - Procedure of replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
5 - Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1- Foldingguardrails............................... . . . . . . . . . . . . . . 85
5.1.1 - Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1.2 - Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1.3 - Fold down operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.1.4 - Raising guardrails to working position . . . . . . . . . . . . . . . . . . . . 88
F
MAINTENANCE
1 - General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
2 - Maintenance Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3 - Inspection program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
3.1- Generalprogram.............................................. 91
3.2- Dailyinspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................ 91
3.3- Periodicinspection .............................. .. ............ 92
3.4- Reinforcedinspection.. . . . . . . . . . . . . . . . . . . . . . . . . ................ 92
3.5- Majorinspection ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
4 - Repairs and adjustments. . . . . . . . . . . . . . . . . . . . . . . . . 93
G
OTHER INFORMATION
1 - Warranty disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
1.1- AfterSalesService............................................ 95
1.2- Manufacturer'swarranty ......................... .. .. .. .. ...... 95
1.2.1 - Warranty acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
1.2.2 - Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
1.2.3 - Procedure conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
1.2.4 - Conditions of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
2 - Subsidiary contact information. . . . . . . . . . . . . . . . . . . . 98
2.1- Californiawarning............................................. 99

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Operator's manual

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4001029830 E 04.19 USA / GB
COMPACT 10DX - COMPACT 2668RT - COMPACT 12DX - COMPACT 3368RT
A - Foreword
Foreword
You have just purchased a HAULOTTE® product and we would like to thank you for your business.
Theaerialworkplatformis adeviceforliftingpeopledesignedandmanufacturedwiththeintent to enableuserstoaccess
overhead elevated temporary workplaces with the necessary tools and equipment. All other uses or alterations/modifi-
cations to the aerial work platform must be approved by HAULOTTE®.
This manual shall be considered a permanent component of the machine and shall be kept with the aerial work platform
in the designated Manual Holder, at all times.
Safe operation of this product can only be assured if you follow the operating instructions contained in this manual. To
ensure proper and safe use of this equipment, it is strongly recommended that only trained and authorized personnel
operate and maintain the aerial work platform.
We would particularly like to draw your attention to 2 essential points :
• Comply with safety instructions.
• Use the equipment within the specified/published performance limits.
With regard to the designation of our equipment, we stress that this is purely for commercial purposes and not to be con-
fused with the technical specifications. Only the specifications in this manual should be used to study the suitability of
the equipment for the intended use.
This operator's manual is specific to the HAULOTTE® products listed on the cover page of this manual.
Theoperator'smanualdoesnotreplacethe basic training required forequipment operators. HAULOTTE® has compiled
this manual to assist in safe and efficient operation of the products covered in the manual.
The manual must be available to all operators and must be kept in a legible condition. Additional copies can be ordered
from HAULOTTE Services®.
Stay Safe and keep working with HAULOTTE® !
Original language and version :
Manuals in English and French are the original instructions. Manuals in other languages are translations
of the original instructions.

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A - Foreword
1 - User responsibility
1.1 - OWNER'S RESPONSIBILITY
The owner (or hirer) has the obligation to :
• To inform operators of the instructions contained in the Operator's Manual.
• For applying the local regulations regarding operation of the machine.
• To replace all manuals or decals that are either missing or not legible. Additional copies can be
ordered from HAULOTTE Services®.
• To establish a preventive maintenance program in accordance with the manufacturer's
recommendations, taking into account the environment and severity of use of the machine.
• To perform periodic inspections in accordance with HAULOTTE® recommendations and local
regulations.
All malfunctions and problems identified during the inspection shall be corrected before the
aerial work platform is returned to service.
1.2 - EMPLOYER'S RESPONSIBILITY
The employer has the obligation :
• To authorize the operator to use the machine.
• To inform and familiarize the operator with the local regulations.
Forbid anyone from operating the machine if :
• Under the influence of drugs, alcohol, etc.
• Subject to fits, loss of motor skills, dizziness, etc.
1.3 - TRAINER'S RESPONSIBILITY
The trainer must be qualified to provide training to operators in accordance with applicable
local regulations. The training must be given in an obstacle-free area until the trainee is
considered competent as defined by the training program undertaken.

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A - Foreword
1.4 - OPERATOR'S RESPONSIBILITY
The operator has the obligation to :
• Read and understand the contents of this manual and familiarize himself with the decals affixed on
the machine.
• To inspect the machine before use according to HAULOTTE®'s recommendations..
• Inform the owner (or hirer) if the manual or any decals are missing or are not legible.
• To inform of any malfunctioning of the machine.
Operators must ensure that the inspections have been carried out by the owner and that they
can use the machine for the purpose intended by the manufacturer.
Only authorized and qualified operators may operate HAULOTTE® machines.
All operators must become familiar with and fully understand the emergency controls and be
able to operate the machine in an emergency.
The operator has the obligation to stop using the machine in the event of malfunction or safety
problems on the machine or in the work area and report the problem immediately to his/her
supervisor.

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A - Foreword
2 - Safety
2.1 - SAFETY INSTRUCTIONS
2.1.1 - Misuse Hazards
• Do not attach overhanging loads when raising or lowering the platform.
• Do not tie the platform to an adjacent fixed or mobile structure.
• Do not use/operate the machine when alone. A survey person or immediate Supervisor must be
present on the ground in case of emergency.
• Donotuse a faulty orpoorlymaintainedmachine. Removedefective/damagedmachinefromservice.
• Do not climb onto the compartment covers of the machine.
• Do not replace items critical to machine stability with items of different weight or specification.
• Do not replace factory-installed tires with tires of different specifications or ply rating.
• Do not alter or disable machine components that in any way affect safety and stability.
• Do not disable the safety devices.
• Do not deface, modify or obscure any decals or markings on the aerial work platform.
• Do not use the machine for other purposes than to lift people, their
tools and equipment to the desired position.
• Do not use the machine as a crane, material lift or elevator. Only use
the machine as it was intended.

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A - Foreword
2.1.2 - Falling Hazards
Before commencing operation :
• Ensure that guard rails are correctly installed and secured.
• Remove oil or grease from the steps, floor, handrail and the guardrails.
• Clean the floor of the platform (no debris).
To enter or exit from the platform :
• The machine must be completely stowed.
• Face the machine to access the entry opening to the platform.
• Keep 3 points of contact (both hands and a foot) on the steps and
the guardrail.
• Ensure that gate or sliding bar is in it’s proper closed position.
When in the platform :
• If local regulations require the wearing of a harness, use only the
anchor points provided for this purpose.
• The correct use of the harness requires the lanyard to be connected
to an anchorage point designated by the decals. Refer to this decal
located on the platform.
• Hold on securely to the guardrails.
• Always keep your feet firmly on the floor of the platform.
• Do not sit, stand, or climb on the platform guard rails.
• Do not lean over the guard rails or climb over them. Only work in the
platform area within the guard rails.
• Do not exit the platform until it is in the completely stowed position.
• Do not use the guardrail as a means of access to climb in or out of
the platform.
307P216290 b
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A - Foreword
2.1.3 - Overturning / Tip-over Hazards
Before positioning and operating the machine :
• Ensure that the surface is capable of supporting the machine weight
including the rated capacity.
• Do not exceed the maximum rated capacity that includes the weight of both
material and allowed number of occupants. Do not exceed the allowable
number of occupants.
• Place the loads uniformly distributed on the platform floor.
• Do not increase the working height (using extensions, ladder, etc.).
• Do not place ladders or scaffolds in the platform or against any part of this
machine.
• Do not use the machine in winds exceeding the permissible limit.
• Do not increase the surface area of the platform exposed to wind. This
includes adding panels, mesh, banners. Be aware when working with
materials with a large surface area. This will add to the wind load on the
machine.
• Do not raise the platform or drive with platform elevated on an incline
exceeding the rated slope for the machine.
• Donotdrivethe machine onslopesorgradesexceedingthespecified limits.
• Do not replace components critical to stability with components of different
weight or specification.
• Never use the machine with material or objects suspended from the guard-
rail.
• Do not pull or push towards any object outside of the platform. Do not
exceed the maximum allowable side force stated in the performance
specifications.
• Do not use the machine to support any external structure.
• Do not use the machine to tow other machines or to drag materials.

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A - Foreword
Using a machine on a slope
WIND : The aerial work platform can operate up to a maximum wind speed as indicated in the
specifications. To identify the local wind speed, use the Beaufort scale below, use a wind
gauge or an anemometer.
N.B.-:-THE BEAUFORT SCALE OF WIND FORCE IS ACCEPTED INTERNATIONALLY AND IS USED WHEN
COMMUNICATING WEATHER CONDITIONS. A WIND SPEED RANGE AT 10 M(32 FT 9 IN) ABOVE FLAT, CLEAR
LAND IS ASSOCIATED WITH EACH DEGREE.
Beaufort scale
Do not drive the machine on slopes with gradients exceeding the authorised transveral and lateral limits
for the machine. Section B 4.1 - Technical specifications.
Force Meteorological
description Observed effects m/s km/h mph
0Calm Smoke rises vertically. 0 - 0,2 0 - 1 0 - 0,62
1Very light breeze Smoke indicates the wind direction. 0,3 - 1,5 1 - 5 0,62 - 3,11
2Light breeze Wind felt on the face. Leaves rustle.
Weather vanes turn. 1,6 - 3,3 6 - 11 3,72 - 6,84
3Slight breeze Leaves and small twigs in constant motion.
Flags move slightly. 3,4 - 5,4 12 - 19 7,46 - 11,8
4Nice breeze Raised dust and loose papers. Small
branches are moved. 5,5 - 7,9 20 - 28 12,43 - 17,4
5Nice breeze Small trees in leaf to sway. Crested
wavelets form on inland waterways. 8,0 - 10,7 29 - 38 18,02 - 23,6
6Cool wind Large branches in motion. Power lines and chimneys 'sing'. Umbrellas used with
difficulty. 10,8 - 13,8 39 - 49 24,23 - 30,45
7Near gale Whole trees in motion. Inconvenience felt
when walking against wind. 13,9 - 17,1 50 - 61 31 - 37,9
8Gale Some branches break. Generally we
cannot walk against the wind. 17,2 - 20,7 62 - 74 38,53 - 45,98
9Strong gale The wind causes slight damage to
buildings. Tiles and chimney stacks are
blown off. 20,8 - 24,4 75 - 88 46,60 - 54,68

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A - Foreword
2.1.4 - Electrocution Hazards
The machine is not electrically insulated and does not provide protection from contact or
proximity to electrically charged conductors.
Always position the lift at a safe distance from electrically charged conductors to ensure that
no part of the machine is within an unsafe area.
Respect the local rules and the minimum safety distance from power lines.
Minimum safe approach distances
N.B.-:-USE THIS TABLE EXCEPT WHERE LOCAL REGULATIONS INDICATE OTHERWISE.
Electric voltage Minimum safety distance
Mètre Feet
0 - 300 V Avoid contact
300 V - 50 kV 310
50 - 200 kV 515
200 - 350 kV 620
350 - 500 kV 825
500 - 750 kV 11 35
750 - 1000 kV 14 45
• Do not operate the machine when close to live power lines, consider the
movement of the machine and the sway of the electric power lines
particularly in windy conditions.
• Do not operate the machine during lightning, thunderstorms, snow/ice or
any weather condition that could compromise operator safety.
• Do not use the machine as a ground for welding.
• Do not weld on the machine without first disconnecting the battery
terminals.
• Always disconnect ground cable first.
• The machine must not be used while charging the batteries.
• When using the platform AC power supply, ensure it is protected with a
circuit breaker and residual current device.
Keep away from the machine if it contacts energized power lines.
Personnel on the ground or in the platform must not touch or operate
the machine until energized power lines are shut off.

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A - Foreword
2.1.5 - Explosion / Fire Hazards
• Always wear protective clothing and eye wear when working with batteries
and power sources/systems.
N.B.-:-ACID IS NEUTRALIZED WITH SODIUM BICARBONATE AND WATER.
• Do not start the engine if you smell or detect liquid propane gas (LPG),
gasoline, diesel fuel or other explosive substances.
• Do not work on or operate a machine in an explosive or flammable
atmosphere / environment.
• Do not touch hot components.
• Do not bridge the battery terminals with metallic objects.
• Do not service the battery in proximity of spark, open flame, lit cigarettes.
• Do not fill up the fuel tank, when the engine is running and/or near a flame.

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A - Foreword
2.1.6 - Crushing / Collision Hazards
• Always cordon off the area around the base of the machine to keep personnel and other equipment
away from the machine while in use.
• Warn personnel not to work, stand, or walk under a raised boom/platform.
• Do not drive in reverse direction (opposite the field of vision).
• Always ensure that the chassis is never driven any closer than 1 m (3 ft 3 in) to holes, bumps, slopes,
obstructions, debris and ground coverings that may hide holes and other dangers.
• Keep non-operating personnel at least 5 m (16 ft 5 in) away from the machine when driving.
• Be aware of driving direction.
• Check the driving direction with the help of the red or green arrow on the chassis relative to the red and green
arrows on the platform control box.
• Also note that when changing the driving direction (Forward <> Reverse) the joysticks or switches must return
to the neutral position before reversing the drive direction and for movement to occur.
• When driving, position the platform so as to provide the best possible visibility and to avoid any blind
spots.
• Hold on securely to the guardrails.
• Occupants must wear a safety harness, in accordance with local regulations. Attach the lanyard to the
designated fall restraint anchor provided in the platform.
• Lanyard must be attached to the designated anchorage point.
• Avoid contact with fixed or mobile obstacles (other machines).
• Other machines (crane, aerial work platform, etc.) operating in the work area increase the risk of
crushing or collision. Restrict the operation of machines moving within the aerial work platform work
area.
• Take into consideration the stopping distance, reduced visibility and blind spots of the machine.
• Limit travel speed to suit the ground surface condition, slope (incline), and people in the vicinity.
When in the platform :
• Check the work area for overhead clearance, for any obstacles besides and
below the platformwhen raising/lowering the platform and or before driving.
• During movement, keep all the parts of the body inside the platform. Hold
onto the guardrails on the opposite side to any surrounding structures. Take
care to avoid trapping hands whilst holding the guardrails.
• To position machine close to a building/structure, use extension deck
feature, instead of driving machine closer to structure.

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2.1.7 - Uncontrolled movement Hazards
Never use a damaged or malfunctioning machine.
Always respect the following rules :
• Maintain clearance from high voltage lines.
• Maintain clearance from generators, radar, electromagnetic fields.
• Never expose the batteries or electrical components to water (high pressure washer, rain).

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3 - Safety inquiries
Inquiries relating to design criteria/specifications of a product, standards compliance, or overall
machine safety should be sent to the HAULOTTE® PRODUCT SAFETY department.
Each inquiry or request should include all relevant information; including contact name, telephone
number, mailing address, email address, plus the machine model and serial number.
The HAULOTTE® Product Safety department will evaluate each request/inquiry and will provide a
written response.
4 - Incident notification
Notify HAULOTTE® immediately when a HAULOTTE® product has been involved in an incident/
accident leading to personal injury or death, or when there is a major property damage.
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5 - Compliance
5.1 - PRODUCT MODIFICATION
It is strictly forbidden to modify a HAULOTTE® product. Any modification may violate Haulotte
design parameters, local regulations and industry standards.
All modifications must be submitted in writing (form) and approved by the manufacturer.
Do not hesitate to contact HAULOTTE Services®, should you have any questions relating to
the issued bulletin(s) or with questions on the policy itself.
5.1.1 - Implementing manufacturer safety campaigns
It is essential to implement the safety campaigns issued by the manufacturer. All of these
campaigns are accessible on our website.
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Never place a machine on the market without having applied the Safety Bulletins.

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5.2 - PRODUCT SPECIFICATIONS
HAULOTTE® cannot be held liable for any changes to the technical characteristics/
specifications contained in this manual. HAULOTTE® has a continuous improvement policy
in place for its product range. Given this policy, the Company reserves the right to modify
products technical characteristics / specifications without notice.
Certain options/accessories can modify the machine's operating characteristics and its'
associated safety. If your machine was originally delivered with options fitted, replacing a
safety component associated with a particular option does not require any particular
precaution other than those associated with the installation itself (static test).
Otherwise, it is essential to follow the manufacturer's recommendations as stated below :
• Installation by authorised HAULOTTE® personnel only.
• Update the manufacturer's identification plate.
• Have stability tests carried out by a certified agency/competent person.
• Ensure decals are updated.
5.3 - CHANGE OF OWNERSHIP NOTIFICATION
It is important and necessary to keep HAULOTTE Services® updated with current ownership
of the machine. This way, HAULOTTE® will be able to provide the necessary support for the
product. If you have sold or transferred this machine(s); it is your responsibility to
notify HAULOTTE Services®. It is not required to include Lessees/Renters of Leased/Rented
machines on this form.
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