HDTV Supply WolfPack Series Assembly Instructions

Wolfpack Component Video Matrix Switchers
HDTV S
upply’s
Video Distribution System
Wolfpack Integrator’s Guide

Wolfpack Component Video Matrix Switch
Table of Contents
Table of Contents ....................................................................... 3
Introduction ................................................................................ 5
System Installation ..................................................................... 6
Rack Mounting ..........................................................................................6
Power Supplies ..........................................................................................6
Inputs and Outputs....................................................................................7
RS-232 Connection Details ........................................................................8
Cat5 Cables and Receivers ........................................................ 9
HD Video Quality & Cable Length ...........................................................9
Active Receivers.....................................................................................9
Passive Receivers....................................................................................9
CATx cable types ...................................................................................9
Cable Termination & Installation .............................................................9
Grounding ............................................................................................ 10
Testing Cables Prior To Use.................................................................. 11
Operation .................................................................................. 11
Overview.................................................................................................. 11
Front Panel Control................................................................................. 11
IR Remote................................................................................................ 12
IR Inputs.................................................................................................. 13
Discrete IR Codes .................................................................................... 13
Power ....................................................................................................... 13
Via Front Panel..................................................................................... 13
Via IR Remote ...................................................................................... 13
Standby Mode....................................................................................... 14
Front Panel Text Display......................................................................... 14
Switching Using the Front Panel or IR ................................................... 14
Matrix Routing Status ............................................................................. 15
System Setup Menu ................................................................................. 15
Setup Menu Navigation......................................................................... 15
Setup Menu Options ............................................................................. 15
Memory Features .................................................................................... 17
Fault Messages......................................................................................... 18
Sticky Faults......................................................................................... 18
Self-Clearing Faults .............................................................................. 18
What Actions To Take For Faults.......................................................... 19
Restoring Factory Defaults...................................................................... 19

Wolfpack Component Video Matrix Switchers
Adding Output Cards ............................................................... 20
Overview.................................................................................................. 20
Opening the System ................................................................................. 20
Installing the Cards ................................................................................. 21
Returning to Service ................................................................................ 22
Adding and Hot Swapping Power Supplies ............................ 23
Overview.................................................................................................. 23
Serial Protocol .......................................................................... 24
Serial Port Settings .................................................................................. 24
Conventions In This Manual ................................................................... 24
Commands Overview .............................................................................. 24
Common Structures and Syntax ............................................................. 24
Group Commands ................................................................................... 25
One-way Commands ............................................................................... 25
Response to Commands........................................................................... 25
Errors ...................................................................................................... 25
Switching Protocol................................................................................... 25
Serial Control Examples........................................................................ 26
Setup Protocol ......................................................................................... 26
Power Control ......................................................................................... 27
Query Commands.................................................................................... 27
Memory Protocol ..................................................................................... 27
Memory Edit......................................................................................... 28
Fault Message Protocol............................................................................ 28
USB Driver Installation ............................................................. 29
USB COM Port Settings.......................................................................... 38
Uninstalling the USB drivers................................................................... 39
Care and Maintenance.............................................................. 40
Specifications ........................................................................... 41
Performance ............................................................................................ 41
Power ....................................................................................................... 41
Physical.................................................................................................... 41
Notes: ........................................................................................ 42
2 Year Warranty ........................................................................ 43

Wolfpack Component Video Matrix Switch
Introduction
Congratulations on yourpurchase of the WolfPack video distribution system.
Whether you are workingon a sports bar,restaurant, or other large-scale video
project, you will find working with the WolfPack easy and rewarding.
The WolfPack features:
24 Component (YPbPr) inputs
5 slots for field expansion of up to 80 outputs
Dual hot-swappable power supplies
Serial control via RS232 or USB ports
IR control via front panel sensor or
―
wire
dǁ
(back panel)
16 memory locations to store switch presets
IR discrete code for each input and output for easy macro programming
Component video (YPbPr) section bandwidth is 140 MHz for 1080p

Wolfpack Component Video Matrix Switchers
System Installation
Rack Mounting
YourWolfPack system shipswith the rack mountingears attached to the chassis.
Installingthe unit into the rack will usually require two persons; one to hold the
unit in place andanother to install the rack rail screws (not included).
Tip: To
avoid dropping unsecured power
supply
units
on the
floor, remove
them
from
the system
prior
to
lifting
the unit
into
the rack.
Although the actual unit weight will depend on the configuration, the person
hold the unit should be capable of lifting 25 lbs.
Power Supplies
Each power supply in your system requires its own AC power cord to be plugged
in.If power is applied to a power supply, its LED indicator will glow red.When
the WolfPack system senses that it is operating normally, it will enable it, turning
the LED color to green. In most cases this will happen within one
second. If the LED remains red, remove the power supply from the system and
reinsert. If the power supply still will not enable, it may be defective. Contact
technical support for further instructions.
If your system was equipped with one power supply from the factory, and you
are now ready to install a second power supply, you will need to:
1) Remove the blank cover and install the second power supply
2) Use the system setup menu to enable faults from the new power supply.
Refer to page 13,
―
System Setup Menu
ǁ.

Wolfpack Component Video Matrix Switch
Inputs and Outputs
All signal and control connectors are on the rear panel. All signals are low
voltage, but we still recommend removing AC power from the matrix when
making the connections (connect AC power last).

Wolfpack Component Video Matrix Switchers
Connector Labels
Signal type(s)
Y, Pb, Pr
High definition component video inputs
1 - 80
High definition component video outputs over
Cat5
IR
Input for unmodulated IR control signal via
3.5mm 2 conductor plug (tip = signal)*
RS232
Serial port for control (bidirectional)
USB
USB port for control. Software is provided to setup
USB as a virtual serial port. See the Serial
Protocol and USB Driver Installation section of
this manual
AC 90-240VAC
AC power inputs (50-60Hz) via IEC320 appliance
inlet. Connect last, after all I/O cables
*Some IR repeater systems are designed to work only with their own IR
blasters, and a common
―
workaround
ǁ
is to cut these blaster cables and add a
3.5mm plug on the end. In some cases, repeater systems will have noise that
prevents signals from being decoded.
RS-232 Connection Details
The serial port is wired as a DCE device, and should be connected to a
computer‘s RS-232 port with a straight through cable. Connection to most
control systems should be with a straight through type serial cable, such as the
cable provided with the matrix switch. For the command protocols, see the
Serial Protocols section of this guide.
Pin 1 (for reference only)
Pin 2 Transmit (Data out of unit)
Pin 3 Receive (Data in to unit)
Pin 5 Ground

Wolfpack Component Video Matrix Switch
Cat5 Cables and Receivers
HD Video Quality & Cable Length
The WolfPack system supports several types of HDTV Supply Cat5
receivers for different applications.
Active Receivers
They can be used from 1foot to 1,000 feet cable lengths. The Active Receiver has
an auto equalizer that detects the cable length and adjusts the built in line equalizer
for optimum picture quality.
Extender with Audio – Likethe above, butsupports a second Cat5 cable adding
digital and analog audio. These features are not supported by the WolfPack, but
can be used to bring in audio from other HDTV Supply matrix switchers.
Passive Receivers
They can be used from 1 foot to 125 feet. No cable loss equalization is performed,
butproduces a high quality image for a lower cost.
Tip:
Only
useWolfPack
Cat5 receivers with
this
system.
Usingthirdparty Cat5 receivers
or
baluns
can
causedamage
to the
system and
is not
covered under
thewarranty.
CATx cable types
Output cables can be Cat5,Cat5e, or Cat6. When using passive receivers, the best
performance will come with Cat6. When usingactive receivers, best performance
will come with Cat5e. The performance difference between the cable types is
difficult to perceive on the display, so for most purposes any cable from Cat5 to
Cat6 will do.
Cable Termination & Installation
Tip:
When connectingvideo cables
or Cat5
cables,
remove
the AC
power
to
both
power
supplies. Power
up the
unit when
all thecabling has
been
completed.

Wolfpack Component Video Matrix Switchers
Before connecting CAT5 cables, make sure the wire pairs are terminated as
shown in Figure 1 and Table 1 below. The common standards known as 568A
and 568B are electrically equivalent and can both be used so long as both ends
are terminated the same way.
Pin
Video Signal Pairs
1
+Y
2
-Y
3
+Pb
4
24 Vdc
5
24 Vdc return
6
-Pb
7
+Pr
8
-Pr
Table 1 - RJ45 connector signal names
Figure 1 - Identifying pin 1 on the RJ45 connector
The center pair of the RJ45 connector carries 24VDC to the active Cat5 receiver
units, and is required. However, if using the passive Cat5 receiver units, the
center pair can be utilized for other signals such as IR. When doing this, make
sure that both ends of the cable have the center pair removed before connecting
to the switch system and the Cat5 receiver.
The matrix system is designed to drive only one Cat5 receiver per output port.
Do no split the Cat5 signal to additional Cat5 receivers.
Grounding
In most structures, modern three wire outlets will power all the equipment and
provide a safety ground. However, as systems are upgraded over time, and add-
on work might not be completed to the National Electric Code (NEC), the
ground system can become compromised. For your A/V system, this may not
only affect performance, but may also leave the equipment susceptible to surge
damage.
Your CatX receivers have basic surge suppression circuits built in, so for best
performance and protection, either the display or the CatX receiver should be

Wolfpack Component Video Matrix Switch
grounded. A display with a three wire AC plug meets this requirement, but if the
display has a two wire plug, you should ground the Cat5 receiver directly to the
AC Outlet.
We highly recommend reviewing the AC ground at each display outlet and rack
location to ensure proper wiring and compliance with the NEC.
When using external Cat5 surge suppressors to further protect your system, the
ground connection is absolutely required as the surge suppressor only works
when properly connected to ground.
Testing Cables Prior To Use
When using Cat5 cable testers/certifiers, the cable should map each pin straight
across (i.e. 1 to 1, 2 to 2, through 8 to 8).
Operation
Overview
Generally there are three ways to control the matrix switch:
1) Front panel buttons
2) IR remote
3) Serial commands (RS232 or USB)
This section of the user guide deals with the front panel and IR remote methods.
Serial commands are discussed in the section titled
―
Serial Protocol
ǁ
further
down in this document.
Front Panel Control
The front panel uses technologic senses a human finger touching the panel
without any moving parts. The buttons also have LED indicators which will
help you understand what mode the system or menu is in at any time. The front
panel is shown below.

Wolfpack Component Video Matrix Switchers
IR Remote
The factory IR remote (optional) is shown below. Although the button locations
are not exactly the same as the front panel, they serve the same purpose. The
system recognizes a button press the same regardless if it came from the front
panel or the IR remote unless either is disabled, which will be discussed later on

Wolfpack Component Video Matrix Switch
IR Inputs
Located on the front panel is a small box labeled
―
IR Input
ǁ
where IR codes can
be received. If your system makes use of IR emitters from a control system, this
is the correct location to attach the emitter.
On the rear panel of the system is a pink colored 3.5mm jack labeled
―
IR
ǁ
. If
your control system supports it, you may alternately connect directly to the
matrix system. Note that this IR jack is for unmodulated IR codes, not simply IR
emitters converted to 3.5mm plugs. If your system is unable to remove the IR
modulation carrier, then attach the emitter to the front panel only.
Discrete IR Codes
The number of button presses required to route video can sometimes be too long
when automating the IR button presses in a complex macro program. To solve
this, a unique, or discrete IR code has been assigned to each input and each
output. Using this method, any switching function can be triggered by using
only two short IR codes.
For further information on programming of remotes and control systems,
contact us.
Power
Via Front Panel
A single touch of the power button turns the unit on. To prevent an
accidental power down, two button presses are required to shut down the matrix.
The power function disables all of the video outputs, however does not
completely power down the matrix system. Further power reduction can be
accomplished with
‗
Eco Mode ‘. This feature can be set in the System Setup
Menu below.
Via IR Remote
There are three power buttons on the IR remote.
Power Toggle – Changes power state from current state
Power On – Always turns on, regardless of current state
Power Off – Always goes to standby, regardless of current state

Wolfpack Component Video Matrix Switchers
Standby Mode
When in Standby Mode, all outputs are virtually disconnected. In this state, the
switch can still execute commands from the serial port, just in case your control
system or remote did not turn it on first.
In Standby, any command received will not be saved. Thus, when the switch is
powered back on, the most recent switch state before the unit was powered off
will be reloaded.
Front Panel Text Display
24x80 HD CAT5
3Status 4
The menu system will be displayed on the front text display as shown above.
The screen shown here is called the
‗
home‘ screen. If you navigate away from
this screen either for setup, or checking status, or are in the process of entering a
switch routing command, eventually you will end up back at the home screen
when you are done or because no buttons were pressed for 30 seconds.
If your system has any faults, they will only be viewable when you are at the
home screen.
Switching Using the Front Panel or IR
When powered on, the IN button will start a switching command. The text on
the display will guide you through the correct buttons, and should look like this:
Select INPUT
Source 1st Digit
Follow the prompts on the display to complete the switching command.
The basic routing sequence is shown below, where XX represents the two digit
input number and YY represents the two-digit output number.
Routing Function
Key Sequence
Switch video and audio from input x to output y
IN, X, X, OUT, Y, Y
Switch input X X to all outputs
IN, X, X, OUT, 0, 0
Disable output Y Y
IN, 0, 0, OUT, Y, Y

Wolfpack Component Video Matrix Switch
Matrix Routing Status
3OUTPUT 1 4
5IN: 07 6
Starting from the home screen, you may view the connection status of the matrix
inputs and outputs by using the 3and 4arrows. The front panel display steps
through the outputs, and will display what input source is currently routed to
each output.
Use the Power or Exit Button to exit and return to the home screen. The output
status display will close automatically after a 30 second period where no buttons
pressed.
System Setup Menu
3SET: Panel LED4
5ON 6
From the home screen, pressing the Setup button will take you into a series of
setup options as listed below.
Setup Menu Navigation
Setup Menu Navigation
Key
Enter the setup menu
SETUP
Navigate through the setup menu items by pressing
left and right arrows. Going to the next item auto-
saves and immediately applies any changes made to
the item.
3and 4
Modify the setup item with the up and down arrows.
5and 6
Closes the setup menu without saving changes (of the
current item)
POWER or
EXIT
Save changes to the setup item and exit
SELECT

Wolfpack Component Video Matrix Switchers
Setup Menu Options
Setup Item
Description
SET: Panel LED
Controls the front panel button LEDs. Default is
ON.
SET: Disp Lamp
Sets the display brightness to 1 of 4 levels. Default
is 100% (full brightness).
SET: AC PowerUp
Controls what the matrix does when AC power is
first applied, and how it recovers from a power
outage.
ON (default) forces the unit to turn on, and the
previous switch state will be restored.
STANDBY causes the unit to enter Standby mode
when AC power is applied.
SET: Touchpanel
Enables or disables the front panel buttons.
Default is ON (enabled).
SET: Touchsense
Controls the sensitivity of the front panel buttons.
Default is HIGH for fastest front panel response. A
lower setting reduces the risk for accidental button
pushes or false triggers by outside interference.
SET: Front IR
Enables or disables the front panel IR sensor. Set
to OFF to prevent spurious IR signals from
controlling the matrix. Default is ON (enabled).
SET: Verbosity
Default is ON, where the matrix echoes responses
to any command (via serial, IR, or front panel).
When set to OFF, the matrix only echoes
responses to serial commands.
Note: Memory commands and mute commands will
always echo serial responses, regardless of this
setting
SET: Eco Mode
Economy Mode -This feature controls the power to
the active Cat5 receivers at the displays. ON
means you are in economy mode, and the Cat5
receivers will not function. OFF (default) means
that you are NOT in ‘Eco’ mode, and everything is
powered up.
SET: PS in A/B
This must be set to match the configuration of your
power supplies. PS A is the top unit, PS B is the
bottom unit. Set to either A, B, or Both depending
on your system. Normally this will be preset from
the factory.

Wolfpack Component Video Matrix Switch
Setup Item
Description
SET: FaultMode
If a power supply or fan fault occurs but later goes
away, the STICKY setting allows the home screen
to continue to alert the users. SELF-CLEAR
(default) will stop the alert automatically, however
you may not be aware of intermittent faults this
way.
SET: DebugMode
This setting is an information menu where you can
look at the parameters that are monitored by the
system. There are no changeable settings in this
section.
SYSCODE – This is a hexadecimal value that will
only have meaning to HDTV Supply technical
support. P/S A – displays current voltages from
top power supply A
P/S B – displays current voltages from bottom
power supply B
FAN A – displays RPM from top power supply A
fan
FAN B – displays RPM from bottom power supply
B fan
Memory Features
Memory RECALL
Slot 1st Digit
The system memory can have 16 preset
‗scenes‘
that can be recalled from the
front panel or IR remote. To ensure the system does not get reprogrammed by
untrained and unauthorized personnel, the memory functions cannot be changed
from the front panel buttons, however they can be stored using the IR remote.
To recall from a memory location from the IR remote, simply press the ‗Play‘
button and the two digit memory slot number.
+ X X
To recall from a memory location using the front panel, simply press
―
MEM
ǁ
and the memory slot number:

Wolfpack Component Video Matrix Switchers
+ X X
To store to a memory location from the IR remote, press the
‗Stop‘
button and
the two digit memory slot number. The system will then store the current switch
routing to memory.
+ X X
Fault Messages
PS A Fault:
312V low4
If there are any faults with power or cooling, the user will be alerted via the
front panel and the serial port. The details of the serial port messages are
detailed in the section titled
―
Serial Protocol
ǁ
.
When a fault occurs, the user will see:
Flashing power (blue) LED and activity (red) LED.
Message on the front panel with a description of the fault
Sticky Faults
If there is an intermittent fault, and the actual fault later goes away, the LEDs
will continue to flash and the fault message will remain on the display. Using
the left and right arrow keys will allow you to display multiple fault messages,
and finally access the option to clear the fault messages.
Self-Clearing Faults
This is the default operating mode for the system. In this mode, any fault
messages will automatically clear themselves if the actual fault is resolved.
Although this may reduce questions from the users of the system, it may also
cause the users to miss an opportunity to take preventative measures before a
fault becomes more severe. An example of this is a fault caused by fan RPM
being too low, but only once in a while. Then after some weeks, the fan stops
turning all together, and a cooling failure results. Having the sticky faults on

Wolfpack Component Video Matrix Switch
may create an opportunity to inspect the fan and remove dust or possibly replace
the power supply.
What Actions To Take For Faults
PS A or B 12V High – Abnormal condition, power supply may be defective.
Replace immediately.
PS A or B 12V low – System may be overloaded (if only one power supply) or
may indicate power supply failure.
PS A or B 24V High – Abnormal condition, power supply may be defective.
Replace immediately.
PS A or B 24V low – System may be overloaded with active receivers. If using
more than 20 active receivers with a single supply, add a second power supply.
If using more than 40 receivers with dual power supplies, reduce the load of
active receivers. If the system does not have too many loads, this may indicate a
defective Cat5 output cable (could be either the active or passive receivers).
Troubleshoot by unplugging one receiver at a time and see if the fault clears.
During this type of testing it may be helpful to change to Self-clearing fault
mode.
Fan A or B RPM Low or OFF – May indicate the fan is clogged with dust.
Remove the power supply units and clean with compressed air. May also
indicate a mechanical failure of the fan. Replace the power supply unit or
contact the factory for repair options.
Restoring Factory Defaults
This sequence initializes the matrix switch, sets everything to default and clears
the memory. All stored information will be lost—use with caution!
Using the power button, place the matrix in the Standby mode.
Carefully enter the sequence 0 0 7.
The display will say
―
Initializing…
ǁ
and automatically power on.

Wolfpack Component Video Matrix Switchers
Adding Output Cards
Overview
Adding more outputs to the system can be done by adding one or more Cat5 16
output cards. The following instructions will take you step by step through the
process.
Tip: An ESD
(Electro
Static
Discharge) wrist strap will
be
included with
any
output
cards
that are
shipped separate.
Wear
it to
prevent damage
to the
circuit
cards.
Opening the System
1) Remove all AC power from the system, and disconnect all signal
cables.
2) Remove the system from the rack.
3) Remove the 7 screws from the rear flange of the top cover.
4) Remove the 4 side screws from the top cover (2 on each side).
5) Slide the top cover back, and then off of the system chassis.
6) Remove 2 screws and slot blank cover from the rear panel. Save the
screws for later. The blank cover can be discarded.

Wolfpack Component Video Matrix Switch
Installing the Cards
1) Put the ESD wrist strap on your wrist and attach the clip end to the
system chassis.
2) Remove 16 output card from it‘s ESD safe bag.
3) Install into the lowest numbered slot in the backplane board. Insert
edge connector in a straight down motion not angled. Push firmly to
ensure it is seated all the way.
4) Install 2 screws through the rear panel and into mounting brackets on
the 16 output card.
5) Replace the top cover, the 4 side screws, and the 5 rear flange screws.
Table of contents