Health Mate renew mate User manual

healthmatesauna.com
operating instructions for your
Health Mate®far infrared sauna
Congratulations on your purchase of your Health Mate®Far Infrared Sauna.
We are condent that you will enjoy the many benets for years to come.
Carefully read this manual before using your Health Mate® Sauna for the rst
time. We recommend keeping this manual for review and future reference.
guidelines and helpful tips
renew mate
owner’s manual for all models

2
health mate®
the leader of infrared wellness since 1979
Welcome to the Health Mate® Family!
As the leading creator of infrared sauna wellness for over 35 years, Health Mate®Far
Infrared Sauna continues to provide excellent craftsmanship and innovative
technology.
We attribute this growth and success entirely to our customer satisfaction, the
recognized health benefits, and the quality of our superior craftsmanship. At Health
Mate®, we use only the finest materials combined with state-of-the-art construction
and the highest safety standards in the industry. This allows us to proudly extend a
lifetime warranty on all Health Mate®Far Infrared Saunas.
Within the family of Health Mate collections, enjoy such features as our TECOLOY®
patented infrared heaters, LED Chromotherapy, Bluetooth and Auxiliary, lifetime
warranties, and additional characteristics designed to treat the needs
of one’s lifestyle and wellness.
We are so happy to have you here with us and look forward to sharing in your
experience as you revitalize with the difference Health Mate® provides: a difference
in benefits, quality, and attitude as we support you along your journey through
health and wellness!
Happy healing to you and your new mate,
Your Health Mate® Family HM®
Headquarters, California

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table of contents
Installation and Maintenance: 1. Location, Cleaning & Maintentance
2. Assembly Guide
Getting Started
Helpful Tips for Enjoying Your Sauna Sessions
Safety Precautions for Your Health Mate Sauna
Troubleshooting Guide
Optional Accessories: a. Outdoor Cover
Limited Warranty
The information contained in this manual is subject to change without notice.
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5
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a
b
c
d
e
f
g

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a. installation & maintenance
1) choosing a location
In determining a location for your Health Mate Infrared Sauna,
there are two important things to keep in mind: First, the sauna
should always be placed on a level surface. Second, the sauna
must be placed in a dry area.
The installation requirements for your Health Mate Infrared
Sauna are as follows:
1. Your Health Mate cabin is intended to be a self- contained
and freestanding unit. It must not be built into to any structure.
2. There should be a minimum of 5-inches / 12,5 cm clearance
from the wall on all sides of the unit to allow easy access to
the main power cord.
Moisture may cause damages to the interior and exterior of
the sauna. Basement, attic, garage, playroom, spare bedroom,
new extension and garden chalet are just a few of possible
locations for your sauna. Health Mate’s beautiful and simple
wooden exterior will compliment the interior of your house
beautifully.
If you prefer an outdoor environment, you must use a cover
(see page 15) to protect your sauna. Do not place the sauna on
a surface that easily gets wet.
Place the sauna on a deck to protect it from moisture on the
ground.
healthmatesauna.com
2) cleaning & maintenance
1. Before using your Health Mate Infrared Sauna for the rst
time, clean the inside of the sauna with a damp cloth. When
cleaning the exterior, use a natural furniture polish.
2. We recommend turning the sauna on for the maximum time
and temperature in order to burn o any factory dust prior to
using the sauna for the rst time.
3. Scratches and stains on the inside of the sauna can be
removed by simply using a ne grade sandpaper over the
damaged area.
4. A customized Health Mate Sauna Cover is available as an
accessory for all models. Use of this protective storage cover
will not only preserve the natural beauty of the sauna, but will
also help in maintaining years of continuous enjoyment.
5. We recommend applying a heavy furniture polish to the
outside of the sauna before putting the (optional) cover on.
Use of a polish will create a barrier for better protection.

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3) assembly guide
Assembly of the sauna requires 2 adults to complete. Please read the instructions thoroughly before and during assembly to
ensure proper installation of the unit. If you encounter any problems or have questions during the assembly, please feel free to
call for Technical Support: [phone].
a. installation & maintenance
step 1: bottom and back panel
1. Turn the bottom panel upside-down and install the feet,
Turn the bottom panel back over and place it in position
where the sauna will be assembled.
2. Push the female end of the main power cord up through
the square hole in the left rear corner of the bottom.
3. Place the back panel onto the bottom panel. The metal
power supply (with all the sockets) should be just above the
oor, close to the opening in the oor where the power cord
comes out. Have someone hold the back panel upright so it
does not fall over.

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step 2: side panels
1. The side panels are labeled “left” and “right”. The left side
panel is the panel on the left if you are standing in front of
the sauna looking at it.
2. Set one side panel onto the bottom panel, carefully aligning
it to the bottom panel and the back panel. Buckle the side
panel to the back panel and to the bottom panel.
3. Set the other side panel onto the bottom panel and buckle it
to the back panel and the bottom panel.
a. installation & maintenance

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step 3: bench heater
1. Insert the bench heater panel into the wooden brackets
on the side panels.
2. Plug the cable coming out of the bench heater into any
of the 4 “HEATER” sockets on the power supply ]
mounted in the back panel.
a. installation & maintenance
3. Plug the unmarked
cable coming out of
the bottom panel into
the inlet in the back of
the bench heater.

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step 4: oor cables
1. Plug the female end of the main power cord into the “Inlet” socket on the power supply.
2. There are two additional cables that emerge from the bottom panel at the square hole in the back. The thin cable with the round
metal plug connects to the “DATA” socket on the power supply. The plug and socket are “keyed”, so that there is only one way \
to plug this connector in. Rotate the locking ring clockwise until the plug is tightly locked in place.
3. Plug the thick cable marked “HEATER” coming out of the bottom panel into any of the four “HEATER” sockets on the face of the
power supply.
4. Set the bench panel onto the bench heater panel and slide it all the way back until it butts up against the back wall and rests on
the wooden support.
a. installation & maintenance

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step 5: front panel
1. When handling the front panel, hold the door so that it
doesn’t accidentally swing open and hit against the ground
and possibly shatter the window. Set the front panel onto
the bottom panel and buckle it to the side panels.
a. installation & maintenance
2. There are two cables that emerge from the square opening
in the bottom panel at the front. Plug the connectors from
these cables into the “DATA” and “HEATER” sockets at the
bottom of the front panel, being careful to match the shape
of each plug to the shape of the socket. Examine the
shape of the 3-wire heater plug very carefully, noting that
one side of the plug has two slightly rounded edges. The
“HEATER” socket on the front panel also has one side with
two slightly rounded edges.
3. Put the magnetic wooden cover over the
connection.

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step 6: top panel
1. Set the top panel onto the sauna.
2. There is a cable emerging from the small square opening
at the back of the top panel. Plug the “LAMP” cable into the
open socket on the back panel. *It is possible to plug the
connection in upside down. Make sure the shape of the
plugs are aligned with the shape of the sockets.
3. Put the other magnetic wooden cover over the
connections.
a. installation & maintenance
4. Attach the door handle to the door by threading the bolt
through the hole in the door. Making sure that the raw wood
half of the handle is attached on the “inside” of the sauna,
connect the two hales by twisting them together until snug.

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a. installation & maintenance
Completed one person
Renew Mate Sauna
Completed two person
Renew Mate Sauna
Completed three person
Renew Mate Sauna
your installation is complete
The installation of your new sauna is now complete! Using a damp cloth, wipe out the sauna to remove any excess sawdust that
may have settled on the wall, heaters, or oor.

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1) preparing for your rst infrared sauna home experience
It is very aromatic and adds to the enjoyment of your sauna session. If the fragrance of the fresh wood is too strong during the rst
few months of usage, rst wipe the wood with a damp cloth to minimize the aroma.
1. Review all health and safety instructions. If in doubt as to
the advisability of using your infrared sauna, consult with
your physician.
2. The interior & exterior of the Health Mate Infrared Sauna is
made of the finest wood.
b. getting started
2) digital control panel
Power On/Off
Multi-Color LED Light
Setting Target Temperature And Session Time
Changing The Temp Mode – Fahrenheit/Celsius

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3) power on/o
Touch and hold the Power key for two seconds to turn the controller on or o.
b. getting started
4) multi-color LED light
Touch the Light key at any time to turn the inside light on or o, regardless of whether the sauna is turned on.
multi color led light remote controller operating instructions
1. Press the On button to turn on your color light. The starting light color is White.
2. Press the O button to turn o your color light.
3. When the color light is on, press the Manual button to change the colors of
your color light manually.
4. When the color light is on, press the Auto button to change the colors automatically
in sequence.
5. Press the – and + button to change the brightness of your color light.
For more information on the color light in your Health Mate, please visit: healthmatesauna.com
Color Sequence: White > Red > Yellow > Orange > Green > Cyan > Blue > Purple > Pink
5) setting target temperature and session time
When the sauna is turned on, press the TEMP or TIME up or down keys to adjust the target temperature or session time.
The last TEMP or TIME adjustment made before the sauna turns o will be the new default setting the next time the sauna
is turned on.

healthmatesauna.com 14
b. getting started
6) changing the temp mode - farenheit/celcius
When the sauna is on, the TEMP mode LED will be displayed as F (Fahrenheit) or C (Celsius).
To change the TEMP mode, touch the TEMP UP and TEMP DOWN keys at the same time and hold both keys for
3 seconds until the display shows “F-C”. Then touch either the TEMP UP or TEMP DOWN key to change to F or C.
Then touch and hold the TEMP UP and DOWN keys at the same time. The display will now show “OST”.
Touch the TEMP UP or DOWN keys to set the correct OST value- (Fahrenheit: 20) or (Celsius: 15). Then press both keys at the same
time once more until the display shows “---“. The controller will now change to its normal display mode. Touch and hold
the POWER key until the controller turns o. The controller is now properly set for Fahrenheit or Celsius.
7) lock function
Controller is touch sensor type so please
do not press the controller too hard!
The controller has a secret LOCK function, designed to prevent unauthorized use, or to prevent changing the sauna settings or
turning the sauna o once it is turned on. The LOCK function can be enabled while the sauna is either turned on or turned o.
To enable the LOCK function, touch the TIME UP key and the TEMP DOWN key at the same time, and hold both keys for several
seconds until you hear a “beep”. The LOCK function is now enabled. To cancel the LOCK function, again press and hold the TIME
UP and TEMP DOWN keys at the same time for several seconds until you hear the beep.
If the LOCK function is enabled when the sauna is turned o, touching the POWER key will cause the display to show “LOC” and
will not turn on.
If the LOCK function is enabled after the sauna is turned on, pressing any key will cause the display to show “LOC” and the key
function will not operate. This includes the POWER key, so the sauna will NOT turn o until the session time is over or the LOCK
function is cancelled.
Please read the next pages carefully, to learn more
about the operation of your Health Mate sauna.
8) powering up your health mate sauna
Plug in the power cord to the electrical outlet. All lights on LED Control Panel will ash once.

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• Toll Free Phone No. in the U.S.A. :
• Telephone No. :
• Fax No. :
• Email :
9) error codes
EO EO: Temperature Sensor Disconnected.
ESES: Temperature Sensor Short Circuit.
IN CASE OF AN EO OR ES ERROR CODE, PLEASE CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE*
OHTOHT: Inside Sauna Temperature is over the limit (180°F/82°C).
OHROHR: Inside of Controller is overheated (180°F/82°C).
OHT and OHR error will be resolved automatically. During OHT and OHR error, your sauna will automatically
shutdown and go into a cooldown period.
(*) Contact Information for Customer Service ) :
b. getting started
10) connecting to bluetooth
a) Turn the sauna on.
b) To Use the AUX Audio System:
Connect one end of the included AUX cable to the desired
mobile device.
Connect the other end of the cable to the sauna’s AUX jack,
located on the back wall of the sauna’s interior.
Play the music or audio le within the mobile device.
Volume control is adjusted by using the volume control
of the mobile device.
c) To Use the Bluetooth Audio System:
Open the Bluetooth menu on a mobile device that is
equipped with a Bluetooth function.
Search for new devices in the device’s Bluetooth menu.
Select “SW468-SL” in the retrieved list and pair with it.
Play the music or audio le within the mobile device.
Volume control is adjusted by using the volume control of
the mobile device.
*Please Note: When the AUX cable is connected to the
mobile device, Bluetooth will automatically disconnect.
[phone]
[phone]
[phone]
[email protected]

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Your Health Mate Infrared Sauna is equipped with special infrared heaters. Infrared heat waves reach the body directly without
having to heat the intervening air inside the sauna.
With this system, breathing is more comfortable and the atmosphere inside the sauna is more enjoyable than in conventional
saunas. Because the infrared heat energy is warming the body directly (and not the air, walls, and xtures within the sauna), lower
temperature settings can be used to achieve results in short sessions starting from 20 to 30 minutes.
c. helpful tips for enjoying your sauna sessions
1) preparing for your infrared session
1. Review all health and safety instructions. If in
doubt as to the advisability of using your infrared sauna,
consult with your physician.
2. The interior of the Health Mate Infrared Sauna is made of the
finest wood on the market. It is very aromatic and adds to the
enjoyment of your sauna session. If the fragrance of the
fresh wood is too strong during the first few months of use,
first wipe the wood with a damp cloth to minimize the aroma.
3. Always drink plenty of water, before, during and after
a session. Doing so will replenish fluids lost during
perspiration.
4. Do not eat anything at least an hour before your sauna
session. It is better to go in the sauna on an empty stomach.
You are more likely to feel uncomfortable sitting in a sauna
with a full stomach.
5. Choosing to take a hot shower or bath prior to the sauna
session will further promote perspiration. However, dry o
thoroughly before going into the sauna because excessive
water will leave stains and might warp the wood.
6. Provide at least 2-3 towels. One towel folded over several
times for added cushioning on the bench. Another towel on
the oor to absorb extra sweat. And a third towel to wipe o
sweat.
7. Start up your sauna and select the desired session
temperature and time using the control panel (see page 6
and next page).
8. Allow approximately 15 to 20 minutes for the sauna to
warm up before beginning a session (warm up time is
subject to the air temperature and is dierent for each
model).
Please Note: Your sauna’s maximum temperature setting
may not be achieved based on variations in ambient room
temperature, air ow, placement of sauna, etc. If you are
experiencing unusual warm-up times or if you have recently
moved your sauna from one location to another, please call
our technical support team for thermostat calibration help.

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2) setting session time and temperature
Your body will probably need a few weeks to fully adapt to a
regular use of your Health Mate sauna.
Here are some average guidelines to set the time and
temperature, once you are used to the sessions:
1.
2.
Always make sure you feel comfortable at all times!
c. helpful tips for enjoying your sauna sessions
Time:
Noticeable results are usually obtained
with sessions of at least 30 minutes. For
therapeutical use, it is adviced to do sessions
of 45 minutes and more.
Temperature:
Depending on your condition and personal
preferences, session temperature is usually
set between 120°F/50°C and 140°F/60°C.
If perspiration does not start after 10 to
15 minutes, this usually indicates that the
temperature is set too low to obtain good
results.
When using your Health Mate sauna for the rst time:
• Do not do more than three sessions a week during the
rst four weeks. You can do daily sessions after six weeks,
if desired.
• If you do not feel comfortable or relaxed during a
session, lower the temperature and/or open the door of
the cabin.
• Recommended schedule and settings for starters:
TIME
20 min
23 min
26 min
29 min
32 min
35 min
week 1
week 2
week 3
week 4
week 5
week 6
TEMPERATURE
120°F/50°C
120°F/51°C
125°F/52°C
125°F/53°C
130°F/54°C
135°F/55°C

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c. helpful tips for enjoying your sauna sessions
3) useful information and tips for during your sauna session
1. Make sure you have a towel on the oor and on the bench
of the sauna to absorb perspiration.
In order to maintain a clean and pleasant atmosphere inside
of your sauna, do not leave damp towels on the bench or
oor. Remove them immediately after the session is over.
2. Perspiration should begin within 10 to 15 minutes after
stepping into the unit.
3. Be sure to towel o excess sweat during your session to
help the body perspire more freely.
4. When the temperature reaches the level set on the control
panel, the heaters will turn o and on periodically in order to
maintain the desired temperature level inside of the sauna.
5. The ceiling vent on the top panel can be opened at any
time to introduce fresh air into the sauna.
6. If you feel the need for more cooling, simply leave the door
open until the air around you feels comfortable enough.
7. Do not put any lotions or oils on the body or face
prior to using the sauna. This may block the pores and
hinder perspiration.
8. Essential oils can help you to nd more tranquility during
your session. You can use our ceramic aromatherapy cup
(optional accessory) to evaporate your favorite oils.
9. To make the most out of your sauna session, work your
muscles while in the sauna. Stretch your arms, legs etc. to
help relieve sore and tense muscles, massage the aected
areas while in the sauna. If you wish to achieve a deep
heating eect to a specic area, move it closer to a heater.
10. Relieve your ankles and feet more eectively, you must
elevate them while inside the sauna.
11. Shaving your face or legs with a razor while profusely
sweating in a sauna yields an incredibly smooth result
without the use of gels or foams.
12. Do not forget to drink plenty of water, before, during and
after asession to replenish lost uids through perspiration.
13. After the session is over, do not immediately jump into the
shower. Since your body was heated up during the session,
it will continue to sweat even after the heaters are o. Sit in
the sauna with the door open and let your body cool o.
Once you feel comfortable enough, take a warm (or cool)
shower to rinse the perspiration o your body.

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d. safety precautions
1) general safety precautions
1. Read Instructions
Carefully read all safety and operating instructions before
operating your sauna.
2. Retain these safety and operating instructions for future
reference.
3. Do not smoke or light any re inside your sauna.
4. To reduce the risk of injury, do not allow small children to
use the sauna unless they are closely supervised at all
times.
5. Do not use the sauna immediately after hard exercise .
Wait at least 30 minutes to allow your body to cool down
completely.
6. Exercise care when entering or leaving the sauna.
7. Never sleep inside the sauna while the unit is in full
operation.
8. Unplug the sauna from the wall outlet before cleaning.
Use a damp cloth for cleaning. Do not use liquid cleaners or
aerosol cleansers inside the sauna.
9. Do not use this product near water , for example near a
bathtub, in a wet basement or near a swimming pool.
10. Do not use attachments that are not recommended by the
manufacturer, as they may cause a hazard.
11. The sauna must be placed under an awning or overhang
to prevent heavy rain falling directly onto the roof or
outdoor cover.
12. Do not stack or store any objects on top of or inside the
sauna.
2) medical and health related precautions
1. If you intend to use far infrared therapy for medical reasons,
please consult your physician prior to using the sauna.
2. Excessive temperatures have a high potential for causing
fetal damage during the early months of pregnancy.
Pregnant or possibly pregnant women should consult their
physician prior to using the sauna.
3. The use of alcohol, drugs, or medications prior to or during
the sauna session may lead to unconsciousness.
4. Persons suering from obesity or with a medical history of
heart disease, low or high blood pressure, circulatory
system problems, or dia- betes should consult a physician
prior to using the sauna.
5. Persons using medications should consult a physician
before using the sauna since some medications may induce
drowsiness while others may aect heart rate, blood
pressure, and circulation.
6. At the rst sign of a cold or u, increasing your sauna
sessions may be benecial in boosting your immune system
and decreasing the reproductive rate of the viruses. Consult
your physician for the proper treatment and care for this,
before you start using your sauna.
7. Hyperthermia Danger
Prolonged exposure to hot air will induce hyperthermia.
Hyperthermia occurs when the internal temperature of the
body reaches a level several degrees above the normal
body temperature of 98.6°F/37°C.
While hyperthermia has many health benets, it is important
not to allow your body’s core tempera- ture to rise above
103°F/39,4°C. Symptoms of excessive hyperthermia include
dizziness, lethargy, drowsiness, and fainting . The eects
of excessive hyperthermia may include failure to perceive
heat, failure to recognize the need to exit, unawareness of
impending hazard, fetal damage in pregnant women,
physical inability to exit the sauna, and unconsciousness.

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3) power supply related precautions
1. Dry your hands before handling electrical controls. Never
unplug the power cord or adjust the controls with wet hands
or when you have wet bare feet. A danger of electrical shock
exists.
2. Your sauna is intended for use with a 3-wire properly
grounded power socket. Do not defeat the safety purpose
of the supplied line cord and plug.
3. This product should be operated only from the type of
power source indicated on the marking label. If you are not
sure of the type of power supplied to your home, consult
your local power company.
4. Power supply cords should be routed so they are not likely
to be walked on or pinched by items placed upon or against
them.
5. For added protection during a thunder storm, or when it is
left unattended and unused for long periods of time, unplug
it from the wall outlet.
6. Do not overload wall outlets and extension cords as this
can result in a risk of re or electrical shock.
7. Always unplug this product from the wall outlet before
servicing the product.
8. Do not remove power supply covers. No user-serviceable
parts are located inside the power supply.
9. We strongly recommend the use of a GROUND FAULT
CIRCUIT INTERRUPTER (GFCI) device in any potentially wet
locations.
2) warranty precautions
1. When replacement parts are required, be sure to use
replacement parts specied by the manufacturer or have
the same characteristics as the original parts. Unauthorized
substitutes may result in re, electrical shock or other
hazards and will void the manufacturer’s warranty.
2. If the power supply cord becomes damaged, it must
immediately be replaced by the manufacturer or its agent or
similarly qualied person to avoid hazard.
3. Altering or tampering of any electrical connections on the
power supply will void the manufacturer’s warranty.
4. Do not attempt any repair without consulting the
manufacturer rst. Unauthorized repair attempts will void
manufacturer’s warranty.
5. All natural wood products have variations in the color,
the grain, and irregularities such as knots, and fine
cracks.
These characteristics are a part of the natural beauty of
the wood, and in no way should be considered defective.
6. Upon completion of any service or repairs to this product
by a service technician, ask the service technician to
perform safety checks to determine that the product is in
proper operating condition.
d. safety precautions