
PRO Intercom Footswitch User Guide
Checking the Mixer’s Firmware Version
In order for the Intercom Footswitch to work with a Hear Back
PRO Mixer, the Mixer must have at least Version 1.3 firmware
or greater. To check the version of firmware installed on your
Mixer, start with the Mixer network cable unplugged. While
pressing the “PRESET” button, plug in the network
cable and continue to press the PRESET button until the
LEDs illuminate. Release the PRESET button.
The illuminated LEDs indicate the firmware version. The LED
on the “Master” volume knob that is lit indicates the whole
number part of the firmware version. Next, the channel with
all its LEDs lit indicates the decimal part of the firmware
version. In the example pictured, the firmware version is 1.7:
the first LED of the master volume is lit and all of the LEDs
of channel 7 are lit. Since this version of firmware is greater
than the required version 1.3, this mixer does not need to be
updated in order for the intercom footswitch to work.
If your mixer has version 1.1 or version 1.2, you will need
to follow the directions below for updating the firmware.
If your mixer has version 1.3 or greater, you can skip the
following steps for upgrading the firmware – instead follow
the directions on enabling the intercom footswitch feature.
Upgrading the Mixer’s Firmware
To upgrade your Mixer’s firmware, locate the Firmware
Update Card that is included with your Intercom Footswitch.
To upgrade your Mixer’s firmware:
1) Unplug the network cable so the Mixer is powered down.
2) Turn the Mixer upside down and remove the two screws
that secure the expansion card cover as shown (set aside
the two screws and expansion card cover).
3) Insert the Hear Back PRO Mixer Firmware Update Card
into the expansion slot as shown. Notice the “UP” printed
on one side of the card. This should be facing the same
direction as the top of the mixer.
4) After the card is inserted, connect a network cable from
the Mixer to either a Hear Back PRO Hub or Mixer Distro that
is powered on. The Mixer should power on and begin the
update process (this takes a couple of minutes to complete).
5) As the firmware updates, the LEDs will illuminate green
one-by-one to indicate the progress of programming the new
firmware into the Mixer’s memory. Next, the LEDs around
the master knob will illuminate purple one-by-one to indicate
the progress of upgrading the user interface – the final step
in the process.
6) Once all of the master LEDs are illuminated purple, wait
30 seconds. It will reboot once it is finished. After it reboots,
you are now ready to enable the Intercom Footswitch feature,
which is discussed in the next section.
2
Continuously Press
“PRESET” Button
Insert Network Cable
Remove 2 screws
and card cover
Insert Firmware Update Card
face “UP” into expansion slot
Firmware version shown by LEDs