Heat & Glo REVO-V12 User manual

1
Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 • Rev. E • 10/13
Models: • DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
REVO-V12
REVO-S21
REVO-H31
NOTICE: DO NOT discard this manual!
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
WARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with this
appliance and shall be installed.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.

Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 Rev. E • 10/132
Listing Label Information/Location
A. Congratulations
Congratulations on selecting a Heat & Glo gas fireplace, an
elegant and clean alternative to wood burning fireplaces.
The Heat & Glo gas fireplace you have selected is designed
to provide the utmost in safety, reliability, and efficiency.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fireplace products!
Gas and Electric
Information
Serial Number
Type of Gas
The model information regarding your specific fireplace can be found on
the rating plate usually located in the control area of the fireplace.
Model Number
NotNot forfor useuse withwith solidsolid fuel.fuel.
((NeNe doitdoit paspas entreentre utiliseutilise avecavec unun combustiblecombustible solide).solide).
ThisThis applianceappliance mustmust bebe installedinstalled inin accordanceaccordance withwith locallocal codes,codes, ifif any;any; ifif not,not, followfollow ANSIANSI Z223.1Z223.1
inin thethe USAUSA oror CAN/CGACAN/CGA B149B149 installationinstallation codes.codes. (Installer(Installer l’appareill’appareil selonselon lesles codescodes ouou reglementsreglements
locauxlocaux ou,ou, enen l’absencel’absence dede telstels reglements,reglements, selonselon lesles codescodes d’installationd’installation CAN/CGA-B149.)CAN/CGA-B149.)
TypeType ofof GasGas (Sorte(Sorte DeDe Gaz)Gaz)::
NNAATURALTURAL GASGAS
MADEMADE ININ USAUSA
MinimumMinimum PermissiblePermissible GasGas SupplySupply forfor PurposesPurposes ofof InputInput Adjustment.Adjustment.
ApprovedApproved MinimumMinimum (De(De Gaz)Gaz) AcceptableAcceptable 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MinimumMinimum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
ANSIANSI Z21XX-XXXXZ21XX-XXXX ·· CSACSA 2.XX-MXX2.XX-MXX
XXXXXXXXXXXXXXXX
ININ CANADACANADA
ALTITUDE:ALTITUDE: 0-00000-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX.MAX. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN.MIN. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICEORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX XXXXXXXXXXXXXXXX
TotalTotal ElectricalElectrical Requirements:Requirements: 000Vac,000Vac, 00Hz.,00Hz., lessless thanthan 0000 AmperesAmperes
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or finishing changes.
1
1 Welcome
Brand: ________________________________________________ Model Name: ___________________________
Serial Number:__________________________________________ Date Installed: __________________________
Appliance Information:
Local Dealer Information
DEALER: Fill in
your name, address,
phone and email
information here and
appliance information
below.
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________

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Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 • Rev. E • 10/13
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Specific and Important Safety Information
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Specifications (Ceramic) . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 General Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8
E. Lighting Instructions (IPI Plus) . . . . . . . . . . . . . . . . . . . . . . 9
F. Appliance Break-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
H. Operation During A Power Outage . . . . . . . . . . . . . . . . . . 11
I. Detailed Component Operating Instructions. . . . . . . . . . . . 12
4 Maintenance and Service
A. Maintenance: Frequency and Tasks . . . . . . . . . . . . . . . . 13
B. Maintenance Tasks - Homeowner . . . . . . . . . . . . . . . . . . 13
C. Maintenance Tasks - Qualified Service Technician . . . . . 15
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 16
B. Troubleshooting - IntelliFire Plus™ Ignition System. . . . . 17
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
= Contains updated information.



Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 Rev. E • 10/134
B. Limited Lifetime Warranty
4021-645F 02-18-13 Page 1 of 2
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (”HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
Parts Labor Gas Wood Pellet
EPA
Wood
Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
XXX
Igniters, electronic components,
and glass
XXXXX Factory-installedblowers
X Molded refractory panels
X Firepots and burnpots
5 years 1 year X X Castings and baffles
7 years 3 years X X X
Manifold tubes,
HHT chimney and termination
10
years
1 year X Burners, logs and refractory
Limited
Lifetime
3yearsXXXXX Fireboxand heat exchanger
XXXXXXX
All replacement parts
beyond warranty period
Warranty Period
HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days

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Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 • Rev. E • 10/13
B. Limited Lifetime Warranty (continued)
4021-645F 02-18-13 Page 2 of 2
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-
plaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera-
tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.

Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 Rev. E • 10/136
C. BTU Specifications
This product is listed to ANSI standards fo “Vented Gas
Fireplace Heaters” and applicable sections of “Gas Burn-
ing Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
A. Appliance Certification
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
2
2 Product Specific and Important Safety Information
B. Glass Specifications (Ceramic)
This appliance is equipped with 5 mm ceramic glass. Re-
place glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory
trained professionals, or technicians supervised by
an NFI certified professional (www.nficertified.org).
MODELS: Revo-V12, Revo-S21, Revo-H31
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: ANSI Z21.88-2009/CSA 2.33-2009
Models
(U.S. or Canada)
Maximum
Input BTU/h
Minimum
Input
BTU/h
Orifice
Size (DMS)
Revo-V12
(NG) (0-2000 FT) 14,250 8,200 #50
Revo-V12
(LP) (0-2000 FT) 13,350 8,500 #58
Revo-S21
(NG) (0-2000 FT) 18,800 10,900 .083 in.
Revo-S21
(LP) (0-2000 FT) 18,950 10,800 1.25 mm
Revo-H31
(NG) (0-2000 FT) 24,000 12,700 #42
Revo-H31
(LP) (0-2000 FT) 20,000 10,850 0.053 in.



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Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 • Rev. E • 10/13
WARNING! DO NOT operate fireplace before read-
ing and understanding operating instructions. Failure
to operate fireplace according to operating instructions
could cause fire or injury. Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your
fireplace for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt adapter plug (IPI) and remove batteries
on IPI Plus models.
A. Appliance Safety
3
3 General Information
Clear Space
WARNING! DO NOT place combustible objects in front
of the fireplace or block vent slots. High temperatures
may start a fire. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Figure 3.1 Clear Space
Over Firing
The appliance is considered to be over firing if the flames
are contacting the top of the firebox. Call a qualified service
technician to service the appliance
CLEAR SPACE
3 FT. IN
FRONT OF
FIREPLACE
4 IN. MIN.TO
FINISHED FLOOR
FLOOR CAN BE
COMBUSTIBLE
DO NOT BLOCK
CONVECTION VENTS
WARNING
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Clothing, furniture, draperies, and other flammable
materials must not be placed on or near the
appliance.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a fireplace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fireplace, whether
operating or cooling down.
• Teach children to NEVER touch the fireplace.
• Consider not using the fireplace when children will be
present.

Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 Rev. E • 10/138
D. Before Lighting Appliance
Before operating this fireplace for the first time, have a
qualified service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the firebox.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT op-
erate fireplace with fixed glass assembly removed.
Figure 3.2 General Operating Parts
B. General Operating Parts
C. Fuel Specifications
Figure 3.2 references the general operating parts of the
appliance and the section of this manual in which they are
discussed.
WARNING! Risk of Fire or Explosion! Appliance must
be set up for compatible gas type!
• This appliance is designed to operate on either natural
gas or propane. Make sure the appliance is compatible
with gas type selected for installation site.
• Conversions must be made by a qualified service
technician using Hearth & Home Technologies specified
and approved parts.
DECORATIVE FRONTS
SECTION 6.A
FIXED GLASS
ASSEMBLY
SECTION 4.B MANTELS
See Installation
Manual
CLEAR SPACE
SECTION 3.A.
FACING/FINISHING
See Installation
Manual
4 IN. MIN.TO
FINISHED FLOOR
DO NOT BLOCK
CONVECTION VENTS

9
Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 • Rev. E • 10/13
E. Lighting Instructions (IPI Plus)
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
2. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-
bel. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
Equipped with thermostat: Set temperature to
desired setting.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
to OFF.
Equipped with remote or wall control: Press
OFF button.
Equipped with thermostat: Set temperature to
lowest setting.
2. Service technician should turn off electric
power to the control when performing service.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
CAUTION:
NOT FOR USE
WITH SOLID FUEL
WARNING:
593-913G
GAS
VALVE
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burn-
er. DO NOT try to light the burner by
hand.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
DO NOT CONNECT LINE VOLT-
AGE (110/120 VAC OR 220/240
VAC) TO THE CONTROL VALVE.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and main-
tained in accordance with the manufac-
turer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
DO NOT operate the appliance with
fixed glass assembly removed, cracked
or broken. Replacement of the fixed
glass assembly should be done by a
licensed or qualified service person.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
C. DO NOT use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional informa-
tion, consult a qualified installer, ser-
vice agency or the gas supplier.
Final inspection by

Heat & Glo • REVO-V12, REVO-S21, REVO-H31 Owner’s Manual • 2273-981 Rev. E • 10/1310
F. Appliance Break-In
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Figure 4.1.
• Clean fixed glass assembly. See Section 4.B.
• Replace the fixed glass assembly and run continuously
on high an additional 8-12 hours.
This cures the materials used to manufacture the fire-
place.
NOTICE! Open windows for air circulation during fire-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
G. Heat Management
Heat Output is managed through the RC200 remote con-
trol that comes standard with the fireplace.
• Turn the appliance on and off.
• Adjust the height of the flame by varying the input using
the remote control.
For more information, see the instructions that accompany
the remote control.