Heat & Glo ST-550TM-IPI User manual

1
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. S • 3/20
Models:
ST-550TM-IPI
Owner’s Manual
Installation and Operation
DO NOT DISCARD THIS MANUAL
NOTICE
• Leave this manual with
party responsible for use
and operation.
DO NOT
DISCARD
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas tter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.heatnglo.com/translations.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certied kit is used.
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and must be installed for
the protection of children and other at-risk
individuals.
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Heat & Glo • ST-550TM-IPI • 2142-900 Rev. S • 3/202
Listing Label Information/Location
Model Name: ___________________________________________ Date purchased/installed:__________________
Serial Number:__________________________________________ Location on replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
A. Congratulations
Congratulations on selecting a Heat & Glo gas replace, an
elegant and clean alternative to wood burning replaces.
The Heat & Glo gas replace you have selected is designed
to provide the utmost in safety, reliability, and e󰀩ciency.
As the owner of a new replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of replace products!
We recommend that you record the following pertinent
information about your replace.
Gas and Electric
Information
Serial Number
Type of Gas
The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Homeowner Reference Information
Model Number
NotNot forfor useuse withwith solidsolid fuel.fuel.
((NeNe doitdoit paspas entreentre utiliseutilise avecavec unun combustiblecombustible solide).solide).
ThisThis applianceappliance mustmust bebe installedinstalled inin accordanceaccordance withwith locallocal codes,codes, ifif any;any; ifif not,not, followfollow ANSIANSI Z223.1Z223.1
inin thethe USAUSA oror CAN/CGACAN/CGA B149B149 installationinstallation codes.codes. (Installer(Installer l’appareill’appareil selonselon lesles codescodes ouou reglementsreglements
locauxlocaux ou,ou, enen l’absencel’absence dede telstels reglements,reglements, selonselon lesles codescodes d’installationd’installation CAN/CGA-B149.)CAN/CGA-B149.)
TypeType ofof GasGas (Sorte(Sorte DeDe Gaz)Gaz)::
NNAATURALTURAL GASGAS
MADEMADE ININ USAUSA
MinimumMinimum PermissiblePermissible GasGas SupplySupply forfor PurposesPurposes ofof InputInput Adjustment.Adjustment.
ApprovedApproved MinimumMinimum (De(De Gaz)Gaz) AcceptableAcceptable0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MaximumMaximum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
MinimumMinimum ManifoldManifold PressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po. Col.Col. d’eau)d’eau)
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
ANSIANSI Z21XX-XXXXZ21XX-XXXX ·· CSACSA 2.XX-MXX2.XX-MXX
XXXXXXXXXXXXXXXX
ININ CANADACANADA
ALTITUDE:ALTITUDE:0-00000-0000 FT.FT.0000-0000FT.0000-0000FT.
MAX.MAX. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN.MIN. INPUTINPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICEORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX XXXXXXXXXXXXXXXX
TotalTotal ElectricalElectrical Requirements:Requirements: 000Vac,000Vac, 00Hz.,00Hz., lessless thanthan 0000 AmperesAmperes
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.

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Heat & Glo • ST-550TM-IPI • 2142-900 Rev. S • 3/20
Table of Contents
A. Congratulations .................................2
B. Limited Lifetime Warranty.......................... 5
1 Listing and Code Approvals
A. Appliance Certication ............................7
B. Tempered Glass Specications ..................... 7
C. BTU Specications...............................7
D. High Altitude Installations ..........................7
E. Non-Combustible Materials Specication. . . . . . . . . . . . . . 7
F. Combustible Materials Specication ................. 7
G. Electrical Codes .................................7
H. California ......................................7
I. Requirements for the Commonwealth of Massachusetts.. 8
User Guide
2 Operating Instructions
A. Gas Fireplace Safety ............................. 9
B. Your Fireplace ..................................9
C. Clear Space ...................................10
D. Decorative Doors and Fronts ......................10
E. Fixed Glass Assembly ...........................10
F. Remote Controls, Wall Controls and Wall Switches..... 10
G. Before Lighting Fireplace .........................10
H. Lighting Instructions (IPI) ......................... 11
I. After Fireplace is Lit .............................12
J. Frequently Asked Questions ......................12
3 Maintenance and Service
A. Maintenance Tasks-Homeowner ...................13
B. Maintenance Tasks-Qualied Service Technician ......14
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Design and Installation Considerations ..............17
C. Tools and Supplies Needed .......................17
D. Inspect Appliance and Components................. 17
5 Framing and Clearances
A. Selecting Appliance Location ......................18
B. Constructing the Appliance Chase ..................19
C. Clearances .................................... 19
D. Mantel and Wall Projections and Non Combustible Zone 20
6 Termination Locations
A. Vent Termination Minimum Clearances ..............21
B. Continue Adding Vent Components .................23
C. Install Support Brackets ..........................23
7 Vent Information and Diagrams
A. Approved Pipe .................................24
B. Vent Table Key .................................24
C. Use of Elbows .................................24
D. Measuring Standards ............................24
E. Use of Flex Vent ................................25
F. Vent Diagrams .................................26
8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles .................. 31
B. Wall Penetration Framing......................... 31
C. Install the Ceiling Firestop ........................32
D. Install Attic Insulation Shield....................... 32
9 Appliance Preparation
A. Securing and Leveling the Appliance ................33
10 Installing Vent Pipe
A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . . 34
B. Assemble Slip Sections .......................... 35
C. Secure the Vent Sections.........................35
D. Disassemble Vent Sections ....................... 36
E. Install Metal Roof Flashing........................36
F. Assemble and Install Storm Collar ..................37
G. Install Vertical Termination Cap ....................37
H. Heat Shield Requirements for Horizontal Termination ...38
I. Install Horizontal Termination Cap ..................38
11 Gas Information
A. Fuel Conversion ................................39
B. Gas Pressure ..................................39
C. Gas Connection ................................39
D. High Altitude Installations .........................39
12 Electrical Information
A. Wiring Requirements ............................ 40
B. IntelliFire®Ignition System Wiring ..................40
C. Optional Accessories Requirements ................40
D. Electrical Service and Repair ......................40
E. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Note: The term “recommend” or “recommended” does not indicate a requirement. It is a best practice suggested by Hearth
& Home Technologies®. Failure to perform the recommended task will not result in a safety concern.
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Heat & Glo • ST-550TM-IPI • 2142-900 Rev. S • 3/204
= Contains updated information.
13 Finishing
A. Splatter Guard .................................43
B. Mantel and Wall Projections....................... 45
C. Facing Material.................................46
D. Finishing Material ...............................46
14 Appliance Setup
A. Remove Fixed Glass Assembly ....................48
B. Remove the Shipping Materials ....................48
C. Clean the Appliance .............................48
D. Accessories ................................... 48
E. Glass Rock Media Placement .....................48
F. Fixed Glass Assembly ...........................49
G. Install Trim Kits and Surrounds ....................49
H. Air Shutter Setting ..............................49
15 Troubleshooting
A. IntelliFire Ignition System .........................50
16 Reference Materials
A. Appliance/Decorative Front Dimension Diagram .......52
B. Vent Components Diagrams ...................... 54
C. Service Parts ..................................57
D. Contact Information ............................. 59
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Heat & Glo • ST-550TM-IPI • 2142-900 Rev. S • 3/20
B. Limited Lifetime Warranty
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installaon, and to any transferee taking ownership of the
appliance at the site of installaon within two years following the date of original purchase, that the HHT appliance will be free from
defects in materials and workmanship at the me of manufacture. Aer installaon, if covered components manufactured by HHT
are found to be defecve in materials or workmanship during the applicable warranty period, HHT will, at its opon, repair or replace
the covered components. HHT, at its own discreon, may fully discharge all of its obligaons under such warranes by replacing the
product itself or refunding the veried purchase price of the product itself. The maximum amount recoverable under this warranty
is limited to the purchase price of the product. This warranty is subject to condions, exclusions and limitaons as described below.
WARRANTY PERIOD:
Warranty coverage for consumers begins at the date of installaon. In the case of new home construcon, warranty coverage begins
on the date of rst occupancy of the dwelling or six months aer the sale of the product by an independent, authorized HHT dealer/
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
shipment from HHT, regardless of the installaon or occupancy date. The warranty period for parts and labor for covered components
is produced in the following table.
The term “Limited Lifeme” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas appliances,
and 10 years from the beginning date of warranty coverage for wood and pellet appliances. These me periods reect the minimum
expected useful lives of the designated components under normal operang condions.
Page 1 of 2
4021-645K 1/20
Parts Labor Gas Pellet Wood Electric Venting Components Covered
X X
Igniters, Auger Motors, Electronic Components, and
Glass
X
Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
X X Molded Refractory Panels, Glass Liners
XVent Free Burners, Vent Free Logs
X X Castings, Medallions and Baffles
6 years 3 years XCatalyst - Limitations Listed
7 years 3 years X X Manifold tubes, HHT Chimney and Terminations
10 years 1 year XBurners, logs and refractory
Limited
Lifetime 3 years X X X Firebox and heat exchanger, FlexBurn®System
(engine, inner cover,access cover and fireback)
1 Year None XXXXXAll replacement parts beyond warranty period
Warranty Period HHT Manufactured Appliances and Venting
All parts including handles, external enamaled
components and other material except as covered by
Conditions, Exclusions, and Limitations listed
2 years
3 years X
X1 Year X X X X
5 years 1 year
Firepots, burnpots, mechanical feeders/auger
assemblies
See conditions, exclusions and limitations on the next page
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