Heisei Electronics ZPOS Series User manual

ZPOS USER MANUAL i
FCC Statement
This device complies with part 15 FCC rules. Operation is subject to
the following two conditions：
zThis device may not cause harmful interference.
zThis device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "a"
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at him own expense.

ZPOS USER MANUAL ii
Copyright Notice
This document is copyrighted, 2009 by Heisei Electronics Co., Ltd. The information
provided in this document has been carefully checked for accuracy at the time of
publication. No representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties,
merchantability or fitness for any particular purpose.
This User’s Guide requires higher than basic understanding of computer and ZPOS
installation and configuration, and provides technical assistance for system and
network administrators deploying the ZPOS.
Any software described in this manual is sold or licensed “as is”. Should the programs
prove defective following their purchase, the buyer assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting
from any defect in the software.
Heisei Electronics Co., Ltd. reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any
person of such revision or changes.
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form of or via any means without the prior written permission of
Heisei Electronics Co., Ltd.
Trademark Acknowledgement
All brand, company and product names used for identification in this document are
trademarks or registered trademarks of their respective companies.
© Copyright 2009, Version 1.0
All rights reserved.
Printed in Taiwan

ZPOS USER MANUAL iii
Unpacking the ZPOS
After unpacking the ZPOS carton, check to make sure all the following items are
included and in good condition.
ZPOS main system x 1
Accessories:
AC Power Cable x 1
User guide CD & driver x 1
Make sure that all of the items listed above are present. If any of the above items is
missing, contact your supplier immediately.
Warranty
All products are warranted against defective materials for one year starting from the
date of delivery to the original buyer.
Contact your supplier for a copy of the Warranty Policy & RMA Form or go to
http://www.heisei.com.tw/

ZPOS USER MANUAL iv
Important Safety Precautions
1. Before getting started, read these instructions and save them for later reference.
2. Please disconnect this equipment from any AC outlet before cleaning. Clean with
a damp or dry cloth only. Do not spray any liquid cleaner directly on the screen.
3. The power outlet socket used to plug in the computer power cord must be
located near the system and easily accessible. Do not use outlets on the same
circuit of the systems that are regularly switched on and off.
4. Do not expose the power cord, extension cord and power outlet to moisture or
traffic intensive walkways.
5. Install the equipment on a sturdy and reliable surface to prevent damage caused
by dropping.
6. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
7. If the Equipment is sharing an extension cord with other devices, make sure the
total ampere rating of the devices plugged into the extension cord does not
exceed the cord’s ampere rating.
8. If an operating system is not installed, an operating system must be loaded first
before installing any software into the equipment.
9. Disconnect the power cord from the computer before any installation of internal
components. Make sure both the computer and the external devices are turned
off.Asudden surge of power may damage sensitive components. Also make
sure the computer is properly grounded.
10. During installation of any internal components, be sure to ground yourself to
discharge any static electricity. Most electronic components are highly sensitive
to static electric charge. Use a grounding wrist strap and place all electronic
components in any static-shielded devices. If a wrist-grounding strap is not
available, ground your self by briefly touching an unpainted piece of metal.
11. The brightness of the flat panel display will decrease with use over long periods
of time. However, hours of use will vary depending on the application
environment.
12. If the equipment is equipped with a touch panel, avoid using sharp or metallic
objects to operate the touch panel. Scratches on the touch panel may cause
mal-calibration or serious damage to the panel.
13. The LCD panel display is not resistive to shock or vibration. When disassembling
the equipment, make sure the LCD panel is properly and securely installed.

ZPOS USER MANUAL v
Contents
CHAPTER 1INTRODUCTION......................................................1-8
1.1 General Information.................................................................1-8
1.2 Specifications ..........................................................................1-9
1.3 Dimensions............................................................................1-12
CHAPTER 2USING THE SYSTEM.............................................2-13
2.1 Identifying the System...........................................................2-13
2.1.1 Front view ..........................................................................................2-13
2.1.2 Rear view...........................................................................................2-14
2.2 First Time System Setup .......................................................2-15
2.2.1 Hardware Installation Procedure .......................................................2-15
2.2.2 System BIOS Setup...........................................................................2-15
2.2.3 Operating System and Driver ............................................................2-16
2.3 Installation Memory Module...................................................2-17
2.4 Versatile Stand with Options..................................................2-18
CHAPTER 3TOUCH SCREEN ..................................................3-19
3.1 Introduction............................................................................3-19
3.2 Specifications ........................................................................3-19
3.3 Touch Screen Software Driver...............................................3-19
3.4 Touch Screen Care and Clean ..............................................3-20
3.5 Troubleshooting.....................................................................3-20
3.5.1 Display Problems...............................................................................3-20
3.5.2 Video Alignment Problems.................................................................3-20
3.5.3 Software Troubleshooting..................................................................3-20
3.5.4 Hardware Troubleshooting.................................................................3-21
CHAPTER 4INPUT/OUTPUT CONNECTORS...............................4-22
CHAPTER 5SYSTEM DISASSEMBLY ........................................5-23
5.1 LCD Disassembly..................................................................5-23
5.2 Inverter Board Disassembly ..................................................5-26
5.3 Touch Control Board Disassembly.........................................5-29
5.4 Touch Screen Disassembly ...................................................5-32
5.5 WIFI Module Disassembly.....................................................5-35
5.6 AD Board Disassembly..........................................................5-38
5.7 USB Board Disassembly .......................................................5-41
5.8 Speaker Module Disassembly ...............................................5-44
5.9 MSR Module Disassembly ....................................................5-46
5.10 HDD Module Disassembly.....................................................5-48

ZPOS USER MANUAL vi
5.11 I/O Board Disassembly..........................................................5-50
5.12 VFD Module Disassembly .....................................................5-51
5.13 Power Disassembly...............................................................5-52
5.14 Main Board Disassembly.......................................................5-54
CHAPTER 6SYSTEM MAIN BOARD .........................................6-57
6.1 Main Board Dimensions ........................................................6-57
6.2 Main Board Layout ................................................................6-58
6.3 Main Board Jumpers and Connectors...................................6-59
6.3.1 JBAT1: Clear CMOS Contents...........................................................6-60
6.3.2 JC1: Chassis intrusion connector ......................................................6-60
6.3.3 CDIN1: CD-In Audio Connector.........................................................6-60
6.3.4 JUSB1/JUSB2: Front USB Connectors.............................................6-61
6.3.5 SYSFAN1/SYSFAN2/CPUFAN1: Fan and Power Connector............6-61
6.3.6 JPW1: ATX 12V Power Connector ....................................................6-62
6.3.7 ATX1: ATX 24-Pin power connector ..................................................6-62
6.3.8 JAUD1: Front Panel Audio Connector...............................................6-62
6.3.9 JCOM1: COM Port Connector...........................................................6-63
6.3.10 JFP1, JFP2: Front Panel Connectors................................................6-63
6.3.11 PCI_E1/PCI_E2: PCI Express Slot....................................................6-64
6.3.12 PCI1/PCI2: PCI Bus Slot ...................................................................6-67
6.3.13 IDE1: IDE Connector .........................................................................6-69
6.3.14 SATA1/SATA2/SATA3/SATA4: Serial ATA Connector ........................6-69
CHAPTER 7AWARD BIOS SETUP...........................................7-70
7.1 Starting Setup........................................................................7-70
7.2 The Main Menu......................................................................7-71
7.3 Standard CMOS Features .....................................................7-72
7.4 Advanced BIOS Features......................................................7-74
7.5 Integrated Peripherals...........................................................7-77
7.6 Power Management Setup....................................................7-79
7.7 H/W Monitor ..........................................................................7-81
7.8 Cell Menu..............................................................................7-82
7.9 Load Fail-Safe/ Optimized Defaults.......................................7-85
7.10 BIOS Setting Password.........................................................7-86
CHAPTER 8DRIVERS INSTALLATION .......................................8-87
8.1 Chipset Driver Installation......................................................8-87
8.1.1 Windows XP.......................................................................................8-87
8.1.2 Windows VISTA .................................................................................8-88
8.1.3 Windows WEPOS/POSReady...........................................................8-89

ZPOS USER MANUAL vii
8.2 Ethernet Driver Installation ....................................................8-94
8.2.1 Windows XP/WEPOS/POSReady.....................................................8-94
8.2.2 Windows VISTA .................................................................................8-95
8.3 VGA Driver Installation ..........................................................8-96
8.3.1 Windows XP/ WEPOS/POSReady....................................................8-96
8.3.2 Windows VISTA .................................................................................8-97
8.4 Audio Driver Installation.......................................................8-100
8.4.1 Windows XP.....................................................................................8-100
8.4.2 Windows VISTA ...............................................................................8-101
8.4.3 Windows WEPOS/POSReady.........................................................8-103
8.5 Wireless LAN Driver Installation..........................................8-106
8.6 Touch Screen Driver Installation..........................................8-107
8.7 VFD Driver Installation.........................................................8-110
8.7.1 Windows XP/ WEPOS/POSReady.................................................. 8-110
8.7.2 Windows VISTA ................................................................................8-111
8.8 PCI Card Driver Installation.................................................8-113
8.8.1 Windows XP/ WEPOS/POSReady.................................................. 8-113
8.8.2 Windows VISTA............................................................................... 8-115

HEISEI Electronics Co., Ltd.
ZPOS USER MANUAL 1-8
Chapter 1 INTRODUCTION
This chapter includes the ZPOS system background information.
zGeneral Information
zSpecification
zDimensions
1.1 General Information
The ZPOS series is an all-in-one touch POS terminal designed for operation in quiet
and dusty environments. The ZPOS series also can benefit from low voltage
consumption and heat dissipation. Featuring a 15-inch or 17-inch analog resistive
high brightness touch screen, it can perfectly meet any requirement. The outstanding
modularize mechanical design make it easy maintenance and assembling.
The ZPOS combines a motherboard, the digital display using TFT LCD housing in a
compact chassis. The ZPOS offers any option to add on HDD and touch screen as a
matter of user’s preference. The compact design and extensive functions make the
ZPOS a dedicated system for all kinds of applications.

HEISEI Electronics Co., Ltd.
ZPOS USER MANUAL 1-9
1.2 Specifications
SYSTEM
CPU
•Support Intel Core 2 Duo/Pentium 4/Celeron LGA 775 Processors (Up to FSB
800MHz)
•Intel G31/ICH7 chipset
System Memory
•2 x 240 pin DIMM socket up to DDR2 4GB 667/800
Graphics
•Intel Graphics Media accelerator 3100 (Intel GMA3100), share with system
memory
Network
•Realtek RTL8111C 10/100/1000 Base-T fast Ethernet
•802.11g Wireless LAN module (Optional)
Audio
•Realtek ALC888 HD Codec (Line-in/Line-out/Mic)
Power Supply
•Flex ATX 250w
OS
yWindows XP/XPE/VISTA /WEPOS/POSReady 2009
LED
•Power, HDD (LAN LED reserved)
DISLAY
LCD & Max. Resolution
•15” LCD: 1024 x 768
(If change resolution to 800x600, please setup up LCD Monitor screen refresh rate to
75HZ)
•17” LCD: 1280 x 1024