Vectron SteelTouch II User manual

User manual
Vectron POS SteelTouch II
VECTRON SYSTEMS

3
Your Vectron dealer
Stamp
Date: 18.08.2011
© 2011 by Vectron Systems AG
Subject to error and technical modification
Manufacturer
Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
www.vectron.de
Vectron
Leading in POS Technology

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Contents
1. Terms, signs and symbols .................................................11
1.1. Notes on safety............................................................................... 11
1.1.1. Signal words....................................................................................12
1.1.2. Word message................................................................................. 13
1.1.3. Safety symbols ............................................................................... 14
1.2. References to information ............................................................ 14
2. General notes on safety ....................................................15
3. About this manual.............................................................. 17
3.1. Target group ................................................................................... 17
3.2. Purpose............................................................................................ 17
3.3. Dealer support................................................................................ 17
3.4. Explanatory notes on content ...................................................... 18
4. Specification ......................................................................20
4.1. SteelTouch II POS system.............................................................. 20
4.2. Vectron-POS-Software ..................................................................22
4.3. Use as directed ............................................................................... 23
4.4. Technical data................................................................................. 26
4.4.1. SteelTouch II POS system.............................................................. 26
4.4.2. Power supply Vectron PS30 .........................................................28
4.4.3. Vectron POS software ...................................................................28
5. Device description .............................................................29
5.1. Shipment .........................................................................................29
5.2. Device description..........................................................................29
5.2.1. SteelTouch II front view.................................................................30
5.2.2. SteelTouch II rear view .................................................................. 32
5.2.3. Ports and connections detailed view........................................... 34
5.2.4. Power supply Vectron PS30 .........................................................36
5.2.5. Power cord ...................................................................................... 38
5.3. Dimensions......................................................................................40

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VECTRON POS STEELTOUCH II
6. Starting...............................................................................41
6.1. Connecting SteelTouch II to the power supply........................... 42
6.2. Setting up the SteelTouch II .........................................................44
6.3. Adjusting the display .....................................................................44
6.4. Connecting devices to SteelTouch II............................................46
7. Operation............................................................................46
7.1. Switching the SteelTouch II on and off........................................46
7.1.1. Switching on the SteelTouch II ..................................................... 47
7.1.2. Switching off the SteelTouch II.....................................................48
7.2. Entering data to the SteelTouch II ...............................................49
7.3. Sign in to SteelTouch II..................................................................52
7.3.1. Sign in via operator button........................................................... 53
7.3.2. Sign in via operator key ................................................................53
7.4. Sign out from the SteelTouch II....................................................56
7.4.1. Sign out via operator button ........................................................56
7.4.2. Sign out via operator key.............................................................. 57
7.5. Working with guest checks ...........................................................58
7.5.1. Opening a GC ..................................................................................58
7.5.2. Closing a GC ....................................................................................59
7.5.3. Finalizing a GC ................................................................................59
7.5.4. Splitting PLUs of a guest check to invoice .................................60
7.5.5. Splitting single PLUs of a guest check
to another guest check.................................................................. 61
7.5.6. Moving all PLUs of one guest check to another guest check ...62
7.5.7. Transferring a guest check ........................................................... 62
7.6. Working with hold buffers.............................................................63
7.7. Working with reports .....................................................................64
7.8. Void and Correction .......................................................................65
7.9. Restarting the SteelTouch II .........................................................66
8. Shut down ...........................................................................67
9. Errors, possible reasons and troubleshooting ................69

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10. Service and maintenance ..................................................72
10.1. Cleaning........................................................................................... 72
10.2. Cleaning housing and display .......................................................73
10.2.1. Cleaning the contacts....................................................................73
10.3. Maintenance....................................................................................73
10.4. Contacting the customer service.................................................73
11. Disposal .............................................................................. 74
12. Glossary..............................................................................75
13. Icons....................................................................................76
14. EC Declaration of conformity............................................79
15. Document revision .............................................................80
16. Accessories ........................................................................81
16.1. Operator locks ................................................................................ 81
16.1.1. Dallas iButton Standard ................................................................ 81
16.1.2. Dallas Magnet .................................................................................82
16.1.3. Addimat ...........................................................................................82
16.2. Customer display............................................................................83
16.3. Touch pens ......................................................................................84
16.3.1. Touch pen ........................................................................................84
16.3.2. Vectron Touch pen .........................................................................84
16.4. Multifunction touch pen ................................................................84
16.5. Wall mount ...................................................................................... 85
16.6. Stand S300 .....................................................................................86
17. Other Vectron products ....................................................87
17.1. Stationary Vectron POS systems .................................................87
17.1.1. Vectron POS SteelTouch PC..........................................................88
17.1.2. Vectron POS Modular ....................................................................89
17.1.3. Vectron POS ColorTouch ...............................................................90
17.1.4. Vectron POS Vario ......................................................................... 91
17.1.5. Vectron POS Mini ...........................................................................92

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VECTRON POS STEELTOUCH II
17.2. Mobile / hybrid Vectron POS systems ......................................... 93
17.2.1. Vectron POS MobilePro ................................................................. 93
17.2.2. Vectron POS MobileTouch.............................................................94
17.2.3. Vectron POS MobileXL................................................................... 95
17.2.4. Vectron POS MobilePad.................................................................96
17.3. Vectron software............................................................................ 97
17.3.1. Vectron POS software ...................................................................97
17.3.2. Vectron POS PC .............................................................................. 97
17.3.3. Vectron Commander ......................................................................98