Vectron SteelTouch II User manual

User manual
Vectron POS SteelTouch II
VECTRON SYSTEMS

3
Your Vectron dealer
Stamp
Date: 18.08.2011
© 2011 by Vectron Systems AG
Subject to error and technical modification
Manufacturer
Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
www.vectron.de
Vectron
Leading in POS Technology

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Contents
1. Terms, signs and symbols .................................................11
1.1. Notes on safety............................................................................... 11
1.1.1. Signal words....................................................................................12
1.1.2. Word message................................................................................. 13
1.1.3. Safety symbols ............................................................................... 14
1.2. References to information ............................................................ 14
2. General notes on safety ....................................................15
3. About this manual.............................................................. 17
3.1. Target group ................................................................................... 17
3.2. Purpose............................................................................................ 17
3.3. Dealer support................................................................................ 17
3.4. Explanatory notes on content ...................................................... 18
4. Specification ......................................................................20
4.1. SteelTouch II POS system.............................................................. 20
4.2. Vectron-POS-Software ..................................................................22
4.3. Use as directed ............................................................................... 23
4.4. Technical data................................................................................. 26
4.4.1. SteelTouch II POS system.............................................................. 26
4.4.2. Power supply Vectron PS30 .........................................................28
4.4.3. Vectron POS software ...................................................................28
5. Device description .............................................................29
5.1. Shipment .........................................................................................29
5.2. Device description..........................................................................29
5.2.1. SteelTouch II front view.................................................................30
5.2.2. SteelTouch II rear view .................................................................. 32
5.2.3. Ports and connections detailed view........................................... 34
5.2.4. Power supply Vectron PS30 .........................................................36
5.2.5. Power cord ...................................................................................... 38
5.3. Dimensions......................................................................................40

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VECTRON POS STEELTOUCH II
6. Starting...............................................................................41
6.1. Connecting SteelTouch II to the power supply........................... 42
6.2. Setting up the SteelTouch II .........................................................44
6.3. Adjusting the display .....................................................................44
6.4. Connecting devices to SteelTouch II............................................46
7. Operation............................................................................46
7.1. Switching the SteelTouch II on and off........................................46
7.1.1. Switching on the SteelTouch II ..................................................... 47
7.1.2. Switching off the SteelTouch II.....................................................48
7.2. Entering data to the SteelTouch II ...............................................49
7.3. Sign in to SteelTouch II..................................................................52
7.3.1. Sign in via operator button........................................................... 53
7.3.2. Sign in via operator key ................................................................53
7.4. Sign out from the SteelTouch II....................................................56
7.4.1. Sign out via operator button ........................................................56
7.4.2. Sign out via operator key.............................................................. 57
7.5. Working with guest checks ...........................................................58
7.5.1. Opening a GC ..................................................................................58
7.5.2. Closing a GC ....................................................................................59
7.5.3. Finalizing a GC ................................................................................59
7.5.4. Splitting PLUs of a guest check to invoice .................................60
7.5.5. Splitting single PLUs of a guest check
to another guest check.................................................................. 61
7.5.6. Moving all PLUs of one guest check to another guest check ...62
7.5.7. Transferring a guest check ........................................................... 62
7.6. Working with hold buffers.............................................................63
7.7. Working with reports .....................................................................64
7.8. Void and Correction .......................................................................65
7.9. Restarting the SteelTouch II .........................................................66
8. Shut down ...........................................................................67
9. Errors, possible reasons and troubleshooting ................69

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10. Service and maintenance ..................................................72
10.1. Cleaning........................................................................................... 72
10.2. Cleaning housing and display .......................................................73
10.2.1. Cleaning the contacts....................................................................73
10.3. Maintenance....................................................................................73
10.4. Contacting the customer service.................................................73
11. Disposal .............................................................................. 74
12. Glossary..............................................................................75
13. Icons....................................................................................76
14. EC Declaration of conformity............................................79
15. Document revision .............................................................80
16. Accessories ........................................................................81
16.1. Operator locks ................................................................................ 81
16.1.1. Dallas iButton Standard ................................................................ 81
16.1.2. Dallas Magnet .................................................................................82
16.1.3. Addimat ...........................................................................................82
16.2. Customer display............................................................................83
16.3. Touch pens ......................................................................................84
16.3.1. Touch pen ........................................................................................84
16.3.2. Vectron Touch pen .........................................................................84
16.4. Multifunction touch pen ................................................................84
16.5. Wall mount ...................................................................................... 85
16.6. Stand S300 .....................................................................................86
17. Other Vectron products ....................................................87
17.1. Stationary Vectron POS systems .................................................87
17.1.1. Vectron POS SteelTouch PC..........................................................88
17.1.2. Vectron POS Modular ....................................................................89
17.1.3. Vectron POS ColorTouch ...............................................................90
17.1.4. Vectron POS Vario ......................................................................... 91
17.1.5. Vectron POS Mini ...........................................................................92

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VECTRON POS STEELTOUCH II
17.2. Mobile / hybrid Vectron POS systems ......................................... 93
17.2.1. Vectron POS MobilePro ................................................................. 93
17.2.2. Vectron POS MobileTouch.............................................................94
17.2.3. Vectron POS MobileXL................................................................... 95
17.2.4. Vectron POS MobilePad.................................................................96
17.3. Vectron software............................................................................ 97
17.3.1. Vectron POS software ...................................................................97
17.3.2. Vectron POS PC .............................................................................. 97
17.3.3. Vectron Commander ......................................................................98

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EN
1. Terms, signs and symbols
This chapter informs you about the terms, signs and symbols that
are used in this user manual.
1.1. Notes on safety
This user manual contains safety notes, which indicate
hazards when operating the Vectron POS SteelTouch II, in
the following referred to as SteelTouch II.
Each safety note consists of three elements, the signal
word (1), the word message (2) and the safety symbol (3).
1
32
Fig. 1: Example for a safety note

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VECTRON POS STEELTOUCH II
1.1.1. Signal words
Signal words inform you about the risk of danger. The risk
contains information on how serious injuries are and how
probable it is that an injury will occur.
ADANGER
The signal word “DANGER” indicates a danger with high
risk, which will result in death or severe injury if it is not
avoided.
AWARNING
The signal word “WARNING” indicates a danger with medi-
um risk, which could result in death or severe injury if it is
not avoided.
ACAUTION
The signal word “CAUTION” indicates a danger with low
risk, which could result in minor injuries if it is not avoided.
NOTICE
The signal word “NOTICE” indicates a danger, which could
result in material damage if it is not avoided.

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EN
1.1.2. Word message
Information of the word message for personal injury ap-
pear in the same order in every safety note.
Risk of electric shock
•High voltage at the power supply
XDo not open power supplies
You will die or suffer from burns
XOnly use undamaged power supplies
The word message contains the following information:
• You are told what is dangerous.
• You are told what endangers you and where the danger
is located.
• You are told what you must not do.
• You are informed about the consequences when igno-
ring the safety note.
• You are told what you have to do to avoid the hazard.
Information of the word message for material damage ap-
pear in the same order in every safety note.
Caustic cleansers can damage the surfaces
XDo not use caustic cleansers
XOnly use mild cleansers or water for cleaning
The word message contains the following information:
• You are told what causes the material damage.
• You are told what you must not do.
• You are told what you have to do to avoid material da-
mage.

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VECTRON POS STEELTOUCH II
1.1.3. Safety symbols
Each safety note contains a safety symbol, which marks
the hazard graphically. If no special safety symbol is
available, the general safety symbol is used.
Safety symbols have the following meaning:
Safety sym-
bol Meaning
AAGeneral safety symbols for signal word
panels, warning of personal injuries.
aGeneral safety symbol for hazards for
which no special safety symbol is availa-
ble.
sSpecial safety symbol for hazards
through electric current.
qSpecial safety symbol for hazards
through crushing.
1.2. References to information
This user manual contains information that refer to helpful
information concerning the handling of SteelTouch II.
The information signal has the following meaning:
iThe information signal indicates referen-
ces to information that can be helpful
when operating the SteelTouch II.

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EN
2. General notes on safety
This chapter informs you about hazards that exist when operating
the SteelTouch II.
Observe the following notes on safety by all means:
ADANGER
s
Risk of electric shock
•High voltage at cable and power supply
XDo not open power supplies
You will die or suffer from burns
XOnly use undamaged cables and power
supplies
XOnly use cables and power supplies in
original condition
XDo not use liquids next to cable and
power supply
ACAUTION
s
Risk of electric shock
•Short circuit in the low-voltage circuit of
the power supply
XDo not pour liquids over SteelTouch II,
cable and power supply
You could suffer an electric shock
XDo not use liquids next to cable and
power supply
ACAUTION
q
Risk of crushing
•Small gap between housing and stand
XDo not put fingers between housing and
stand
You could crush your fingers
XGrasp housing of SteelTouch II with both
hands and adjust

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VECTRON POS STEELTOUCH II
NOTICE
a
Damage of SteelTouch II
•Dropping of SteelTouch II from the set-up
area
•Transport and dispatch of SteelTouch II in
inappropriate packaging
•Overvoltage in power supply network
•Overvoltage through connection of a
wrong power supply
The SteelTouch II could be damaged
XPlace the SteelTouch II on a stable, even
surface with sufficient space
XKeep the original packaging
XTransport and dispatch the SteelTouch II
exclusively in the original packaging
XExclusively connect the SteelTouch II to a
voltage between 100 and 240 volt
XExclusively use Vectron accessories or
accessories approved by Vectron

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EN
3. About this manual
This user manual is part of the SteelTouch II. The user manual
must be kept together with SteelTouch II. When forwarding the
SteelTouch II please forward this manual as well.
3.1. Target group
This user manual is meant for end users of the Steel-
Touch II.
3.2. Purpose
This user manual informs you about performance and fea-
tures of the SteelTouch II. It is meant to inform you about
how to start, operate and close down the SteelTouch II.
3.3. Dealer support
Vectron Systems AG is the manufacturer of SteelTouch II.
Vectron does not sell the SteelTouch II directly to end
users. The Vectron specialist dealer from whom you
purchased the SteelTouch II is your contact partner for all
questions concerning the POS system.
The SteelTouch II systems which Vectron sells to their
specialist dealers are neither programmed nor configured.
Your Vectron dealer should have programmed and confi-
gured your SteelTouch II system after consulting you and
according to your requests.

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VECTRON POS STEELTOUCH II
For this reason, this end user manual contains only the
information that applies for all SteelTouch II POS systems,
since the Vectron POS software should be programmed and
configured individually for you. This end user manual does
not contain information about programming and configura-
tion of the SteelTouch II POS system.
You should have obtained detailed training and documen-
tation, adjusted to your programming and configuration of
Vectron POS software, from your Vectron dealer.
3.4. Explanatory notes on content
The chapter “Specifications” gives an overview on the
tasks for which you can use the SteelTouch II. In chapter
“Device description” you are informed about the compo-
nents of SteelTouch II, where you find the components,
their designation and the functions they have.
The chapter “Starting” explains the preparations required
for starting the SteelTouch II. The normal mode of the
SteelTouch II is explained in chapter “Operation”. The
chapter “Shutdown” describes how to shut down the Steel-
Touch II if you do not use it for a longer period.
The chapter “Errors, possible reasons and troubleshoo-
ting” helps you to remove errors. The chapter “Service and
maintenance” explains how to clean the SteelTouch II and
how to get technical support.
The chapter “Disposal” describes how to dispose of Steel-
Touch II after use. The “Glossary” explains abbreviations
and terms that are used in connection with SteelTouch II.
The chapter “Icons” explains the graphical elements of
SteelTouch II and their meaning.

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EN
The “EC Declaration of conformity” certifies the guidelines
with which SteelTouch II complies and according to which
standards the SteelTouch II was built. The “Document revi-
sion” registers modifications of the user manual’s content.
The chapter “Accessories” informs you about additional
products that you can buy and use together with Steel-
Touch II. The chapter “Other Vectron products” informs
you about other products, which Vectron offers in addition
to SteelTouch II.

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VECTRON POS STEELTOUCH II
4. Specification
This chapter informs you about the features, the technical data
and the intended use of SteelTouch II.
SteelTouch II is a stationary POS system that consists of three
components: the stationary POS system, the stand and the power
supply Vectron PS30.
4.1. SteelTouch II POS system
SteelTouch II is a stationary POS system, which you can
also use without network connection.
The black housing rear of SteelTouch II is made of powder-
coated metal. The display frame is made of brushed stain-
less steel. A hinge attaches the housing to a black alumini-
um stand, which is also powder-coated.
The hinge between housing and stand allows tilting the
housing vertically, to adjust the display to your field of vi-
sion. The housing design prevents splash water and crumbs
from penetrating.
Via the touch screen you enter data like bookings with your
finger or the touch pen.
An operator lock is mounted to the housing of Steel-
Touch II. With the appropriate operator key you log in to
SteelTouch II. Your Vectron dealer should have configured
the operator lock for you.
In a network you can configure the SteelTouch II as client
or as server. A client sends for example data to a server,
which manages the POS systems network and processes
the received data.