Helmer i.series User manual

360096-1/H
i.Series Horizon Series
Countertop models
Ver. A
PC100i
PC900i
PC1200i
PC100h
PC900h
PC1200h
Floor models
Ver. A
PC2200i
PC3200i
PC4200i
PC2200h
PC3200h
PC4200h
Model
S/N
HELMER, INC. 14395 BERGEN BLVD., NOBLESVILLE, IN 46060 USA
PHONE [phone] FAX [phone]
USA and CANADA [phone]
www.helmerinc.com
Platelet Incubator Service Manual
i.Series™and Horizon Series™

i
360096-1/H
About this manual ..........................................................iii
1 Safety ..................................................................1
2 Conguration ............................................................2
2.1 Modelidenticationandpowerrequirements ............................................2
2.2 Poweringon ......................................................................2
2.3 Backuppowersystems .............................................................3
2.4 Conguringincubatorsetpoint ........................................................4
2.5 Preparingthechartrecorder .........................................................4
2.6 Installingagitator(s) ................................................................5
2.7 Connectingexternalmonitoringdevices ................................................7
3 Maintenanceandcleaning .................................................8
3.1 Testingandreplacingbatteries .......................................................8
3.2 MaintainingmovingpartsonPC4200built-inagitator ..............................................9
3.3 Replacinginstalledagitators ........................................................11
3.4 Rechargingrefrigerant .............................................................11
3.5 Cleaningtheincubator .............................................................12
4 Troubleshooting.........................................................13
4.1 Generaloperationproblems ........................................................13
4.2 Chambertemperatureproblems .....................................................17
4.3 Alarmactivationproblems ..........................................................17
4.4 Testingproblems .................................................................25
4.5 Condensationproblems ............................................................26
4.6 Resettingthei.Centermonitoringsystem ..............................................26
4.7 Viewingmanufacturerandproductinformation ..........................................26
5 Parts ..................................................................27
5.1 Partsonthefront .................................................................27
5.2 Partsonthetop ..................................................................31
5.3 Partsontherear .................................................................32
5.4 Interiorparts.....................................................................34
5.5 Partsinsideoormodelbase........................................................42
5.6 Accessories .....................................................................43
6 Temperaturecontrollerprograms ..........................................44
7 Schematics .............................................................48
Contents
Contents

ii
360096-1/H
AppendixA-i.Centermonitorsettings.........................................64
A.1 i.Centermonitor ..................................................................64
A.2 Viewconguration ................................................................67
A.3 Viewincubatorstatus..............................................................67
A.4 Viewhistoricalinformation ..........................................................68
A.5 Gettinghelp .....................................................................70
A.6 Changedisplayformatsettings ......................................................70
A.7 Changealarmsettings .............................................................71
A.8 Enableordisabletemperaturegraph..................................................74
A.9 Changepassword ................................................................74
A.10 Restoringfactorydefaults ..........................................................75
A.11 Calibration&Testing ..............................................................75
AppendixBHorizonSeriescontrollersettings ..................................80
B.1 View/changetemperaturealarm .....................................................80
B.2 Changealarmdelaysettings ........................................................80
B.3 Changealarmvolume .............................................................82
B.4 CalibrationandTesting.............................................................84
Appendix C Warranty .......................................................87
Rel.i™ProductWarrantyUSAandCanada ...................................................87
AppendixDSpecications ...................................................88
D.1 i.Centermonitoringsystemscreenreference ...........................................88
D.2 Alarmreference ..................................................................90
D.3 Additionalspecications............................................................90
D.4 Energyconservation ..............................................................90
D.5 CEcompliance...................................................................91
D.6 WEEEcompliance ................................................................91
Contents

iii
360096-1/H
About this manual
About this manual
Intended audience


References
See the manuals below for supplemental information:
Platelet Incubator Operation Manual



Symbols and conventions
Cautions
A Caution is used to call attention to a condition or possible situation that could damage or destroy the equipment or the operator’s

! CAUTION Follow all chemical handling and disposal requirements and procedures

Notes


NOTE 
Model references



Copyrightandtrademarkinformation






1
360096-1/H
Safety
1 Safety
1.1 Avoidinginjury
► 
► 
► 
► 

► 
► 
! CAUTION ► 
► 

► 



► 
► 
► 
► 
► 
► 
► 

! CAUTION 




2
360096-1/H
Conguration
2 Conguration
2.1 Modelidenticationandpowerrequirements
REF
SN
Weight 663 lb / 301 kg VOLT 115 V
PC4200i
000000
VER A
Platelet Storage System
Noblesville, IN USA
www.helmerinc.com
HZ 50/60
Amps 14.5 A
2009
REF
SN
PC4200i
000000
VER A
www.helmerinc.com
A
B
C
Left:Chamberlabel.Right:Productspecicationlabel(rearofincubator).
Label Description
A
B
C
2.2 Poweringon


NOTE

! CAUTION  at room temperature
1 
2 
NOTE





i.Series
1 
2 

3 
4 
Horizon Series
1 
2 
3 

3
360096-1/H
Conguration
Enable/disableaudiblealarmswithkeyswitch
NOTE

Left:Mutebutton(circled)onPC100h.Middle:KeyswitchPC100h.Right:KeyswitchPC4200h.
2.3 Backuppowersystems


 i.Centermonitorbackup
ONOTE: AC



alkaline 
! CAUTION 
1 Turn 
2 
3 │
Power failure alarm (Horizon Series)
► 
The battery is


4
360096-1/H
Conguration
Motion alarm (PC4200)





1 
2 
3 
2.4 Conguringincubatorsetpoint




! CAUTION 


Temperaturecontrollerdisplayandbuttons
1 *

2 *

3 
2.5 Preparingthechartrecorder
1 
2 
3 
4 
5 

5
360096-1/H
Conguration
2.6 Installingagitator(s)
NOTE
2.6.1 ModelcompatibilityforHelmeragitatorsandincubators



with the agitator’s alarm
system
cannot
inside



! CAUTION 

Theseagitators Can be placed in these Helmer incubators
  
 
 
  
 
 

6
360096-1/H
Conguration
2.6.2 Agitator-incubatorparameters
PC900iincubatorwithaPF48iagitator
PC100, PC900, and PC1200


PC2200 and PC3200




Obtain or perform:
► instead of the cord supplied
with the agitator.
► 

► 
! CAUTION ► 
► 
► 
Fori.Seriesagitators
1 
2 
3 
4 
a 
b 
Left:InstallingthefandeectoronaPF15agitator.Right:I/Oconnectorinsideanincubator.

7
360096-1/H
Conguration
5 

6 

7 
8 

9 
2.7 Connectingexternalmonitoringdevices
! CAUTION 

2.7.1 Remote alarm interface



NOTE



1 
2 
► OFF

► 
3 
Remotealarminterface
4 
5 

8
360096-1/H
Maintenance
3 Maintenanceandcleaning
! CAUTION ► 
► 
► 
► 
3.1 Testingandreplacingbatteries

 Batterytypesforallbackupsystems
► 
► 
► 
► 
3.1.1 i.Centermonitoringsystem



Testbackupbatteries
► 

Replacebackupbatteries
1 
2 
3 
4 
3.1.2 Power failure alarm (Horizon Series)
Testthebackupbattery
► 

Replacethebackupbattery
1 
2 
► 
► 
3 
4 
5 
► 
► │

9
360096-1/H
Maintenance
3.1.3 Motion alarm

Testbackupbattery
For i.Series models
1 
2 
For Horizon Series models
1 
2 
3 
4 
Replacebackupbattery
1 
2 
3 
4 
5 
3.2 MaintainingmovingpartsonPC4200built-inagitator
T

Drawers
NOTE: When pulling out


Left:Slotindrawerguide(circled).Right:Sideofadrawer,withareatolubricatecircled.
To remove a drawer
1 

2 
3 

10
360096-1/H
Maintenance
DrawerinthefullopenpositionDrawerwithlefttabinfrontofthestop
To install a drawer
1 

2 

3 
 Driveshaftandbearings




Procedure
1 
► 
► 
2 
3 
4 
5 
A B
Left:Driveshaft(circled).Right:Detailofdriveshaft.Aisthegreasetting,andBisthebearing.
Wheels



11
360096-1/H
Maintenance
3.3 Replacinginstalledagitators
1 
2 
a 
b 
c 

3 
4 
a 
b 
3.3.1 i.Series:agitatorcyclecounter



1 >>
2 
3 
4 
3.3.2 Agitatormaintenancereminder



NOTE

3.4 Rechargingrefrigerant
! CAUTION The procedures in this section should be completed only by trained refrigeration



Model Initialcharge
 
 
NOTE

12
360096-1/H
Maintenance
Obtain:
► Refrigerant of the appropriate type and quantity
► 
1 
2 

Ambient temperature Low side pressure
° C ° F lb/in² (PSI) kPa bar
    
    
    
    
22    
    
24    
    
    
    
    
    
   244 
3.5 Cleaningtheincubator
 Condensergrill





Exterior



Interior



 Doorgaskets


13
360096-1/H
Troubleshooting
4 Troubleshooting

! CAUTION 

4.1 General operation problems
Problem Possible Cause Action
The display on the
monitoring system is

The screen contrast is
 ► 
The monitoring system
is not responding


locked because of an

► 

does not slide easily

There is debris in the
 ► 

The shelf slides are
 ► 

 ► 
A drawer does not slide

There is debris in the
slots of the drawer

► 

The drawers are not
 ► 
A door does not open


There is debris in the
 ► 

The door hinges are
 ► 

 ► 
The hood does not


The damping cylinder
 ► 
The incubator does


One or more casters
are locked
► 

The incubator is

and the doors are



The agitator is
 ► 
A component is faulty
or internal connections

► 

14
360096-1/H
Troubleshooting
Problem Possible Cause Action
Agitation is noisy or

The incubator is not
 ► 

grinding against each

► 


A component is faulty
or internal connections

► 
The main power switch


The outlet connection
 ► 

The power cord is
 ► 

► 

The power connector



► Check that connections between the power cord

► 


A circuit breaker was



► 

One or both fuses has


► 




► 

The power switch is
 ► 

The terminal board is
 ► 


The main power

temperature controller

The connection
between the terminal
board and temperature
controller is loose or a

► Check the connections between the terminal


board is supplying power to the temperature


The main power

compressor is not

The connection
between the terminal
board and the
compressor is loose or

► Check the connections between the terminal board


► 
to the compressor by checking whether the





15
360096-1/H
Troubleshooting
Problem Possible Cause Action
The main power

chart recorder is not

The connection
between the terminal
board and the chart
recorder is loose or a

► Check the connections between the terminal board




the Temperature Chart Recorder Operation and

The main power switch


agitator is not agitating


The doors are not
 ► 

► 

One or both door
 ► 

The secondary circuit
breaker has tripped


► 

The agitation motor is
 ► 


The terminal board is
 ► 



The main power switch


but agitators installed
inside the incubator are




closing completely


► 

The hood is not
closing completely


► 

► 


One or both door
 ► 
Replace one or both door switches if necessary
The main power switch


but agitators installed
inside the incubator are



The terminal board is
 ► 



The secondary circuit
breaker has tripped


► 

One or more interior
 ► 


component if faulty or
internal connections

► 


16
360096-1/H
Troubleshooting
Problem Possible Cause Action
The main power switch

chamber fans is not

The chamber fan is


► 

One or both chamber
fan motors is faulty



► 





 ► 

A door does not



A hinge cam is faulty


► 

A hinge bearing is


► 

The hood does not
open or close easily
or slams shut instead
of gradually closing


The damping cylinder
 ► 
The hardware for
the hinge is loose or

► 

Agitation is noisy


One or more wheels
 ► 



 ► 



A bearing on the


► 




Agitation is noisy


The crank block on the
 ► 

 ► 
Agitation of installed
agitators is noisy or



One or more feet on
the incubator are worn


► 

component is faulty or
internal connections

► 
