Hercules SHIMANO SC-E800 User manual

Translation of original operating instructions for
HERCULES pedelecs with SHIMANO SC-E800
on-board computer
NOS FS 2.1
22-R-0001
MY22H03 - 32_1.0_04.10.2021
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE

MY22H03 - 32_1.0_04.10.2021 1
Contents
Contents
1 About these operating instructions
1.1 Manufacturer 10
1.2 Laws, standards and directives 10
1.3 Language 10
1.4 For your information 10
1.4.1 Warnings 10
1.4.2 Markups 10
1.5 Type number and model 11
1.6 Frame number 11
1.7 Identifying the operating instructions 11
1.8 Aim of the operating instructions 12
2 Safety
2.1 Residual risks 13
2.1.1 Risk of fire and explosion 13
2.1.1.1 Rechargeable battery 13
2.1.1.2 Overheated charger 13
2.1.1.3 Hot components 13
2.1.2 Electric shock 14
2.1.2.1 Damage 14
2.1.2.2 Water penetration 14
2.1.2.3 Condensation 14
2.1.3 Risk of a crash 14
2.1.3.1 Incorrect quick release setting 14
2.1.3.2 Incorrect tightening torque 14
2.1.3.3 Incorrect component 14
2.1.4 Risk of amputation 14
2.1.5 Key breaking off 14
2.1.6 Malfunctions due to Bluetooth® 15
2.2 Toxic substances 16
2.2.1 Brake fluid 16
2.2.2 Suspension oil 16
2.2.3 Lubrication oil 16
2.2.4 Defective battery 16
2.3 Requirements for riders 16
2.4 Vulnerable groups 16
2.5 Personal protective equipment 16
2.6 Safety guards 16
2.7 Safety markings and safety instructions 17
2.8 What to do in an emergency 17
2.8.1 Dangerous situation in road traffic 17
2.8.2 Leaked brake fluid 17
2.8.3 Battery vapours emitted 18
2.8.4 Battery fire 18
2.8.5 Oil and lubricant leaks from the rear frame damper 18
2.8.6 Oil and lubricant leaks from the fork 18
3 Description
3.1 Proper use 19
3.1.1 Improper use 20
3.1.2 Permitted total weight (PTW) 21
3.1.3 Environmental requirements 22
3.2 Nameplate 24
3.3 Components 25
3.3.1 Overview 25

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Contents
3.3.2 Chassis 26
3.3.2.1 Frame 26
3.3.2.2 Steering system 26
3.3.2.3 Steering headset 26
3.3.2.4 Stem 26
3.3.2.5 Handlebars 27
3.3.2.6 Fork 27
3.3.3 Suspension 28
3.3.3.1 Suspension fork 28
3.3.3.2 Rear frame damper 32
3.3.3.3 RockShox rear frame damper 35
3.3.4 Wheel 36
3.3.4.1 Tyres 36
3.3.4.2 Rim 36
3.3.4.3 Valve 36
3.3.4.4 Spoke 37
3.3.4.5 Spoke nipples 37
3.3.4.6 Hub 37
3.3.5 Braking system 38
3.3.5.1 Mechanical brake 38
3.3.5.2 Hydraulic brake 38
3.3.5.3 Disc brake 39
3.3.6 Seat post 40
3.3.6.1 Patent seat post 40
3.3.6.2 Suspension seat post 40
3.3.7 Mechanical drive system 41
3.3.7.1 Chain drive layout 41
3.3.7.2 Belt drive layout 41
3.3.8 Electric drive system 42
3.3.8.1 Motor 42
3.3.8.2 Battery 42
3.3.8.3 Rechargeable battery 43
3.3.9 Riding light 43
3.3.10 Charger 43
3.3.10.1 On-board computer 44
3.3.10.2 Control panel 44
3.4 Description of controls and screens 45
3.4.1 Handlebars 45
3.4.2 On-board computer 46
3.4.2.1 Main screen 46
3.4.3 Warnings and errors 48
3.4.3.1 Warnings 48
3.4.3.2 Error messages 48
3.4.4 Gear shift 49
3.4.4.1 Control panel functions on right 49
3.4.5 Hand brake 51
3.4.6 Battery level indicator (battery) 52
3.5 Technical data 53
3.5.1 Pedelec 53
3.5.2 SHIMANO EP8 DU-EP800 motor 53
3.5.3 SHIMANO SC-EM800 on-board computer 53
3.5.4 Emissions 53
3.5.5 Rechargeable battery 53
3.5.5.1 Simplo TP-500 53
3.5.5.2 Simplo TP-630 53
3.5.6 FIT Fast Charger (36-6/230) 54
3.5.7 Tightening torques 55

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Contents
4 Transporting and storing
4.1 Weight and dimensions for transportation 57
4.2 Designated handles, lifting points 57
4.3 Transportation 58
4.3.1 Using the brake transport securing system 58
4.3.2 Transporting the pedelec 58
4.3.3 Shipping a pedelec 58
4.3.4 Transporting the battery 58
4.3.5 Shipping the battery 58
4.4 Storing 59
4.4.1 Break in operation 59
4.4.1.1 Preparing a break in operation 59
4.4.1.2 Carrying out a break in operation 59
5 Assembly
5.1 Unpacking 60
5.2 Required tools 60
5.3 Commissioning 61
5.3.1 Checking the battery 61
5.3.2 Preparing the wheel 62
5.3.3 Preparing the LIMOTEC seat post 63
5.3.4 Fitting the pedals 64
5.3.5 Checking the stem and handlebars 65
5.3.5.1 Checking the connections 65
5.3.5.2 Checking stem is firmly in position 65
5.3.5.3 Checking the headset backlash 65
5.4 Pedelec sale 65
6 Operation
6.1 Risks and hazards 66
6.2 Tips for a greater range 68
6.3 Error messages 69
6.3.1 Battery error message 69
6.3.2 On-board computer warnings 70
6.4 Error message screen 71
6.5 Instruction and customer service 72
6.6 Adjusting the pedelec 72
6.6.1 Preparing 72
6.6.2 Pedelec adjustment procedure 73
6.6.3 Determining the sitting position 74
6.6.4 Adjusting the saddle 75
6.6.4.1 Straightening the saddle 75
6.6.4.2 Adjusting the saddle height 75
6.6.4.3 Setting the saddle height with the remote control 76
6.6.4.4 Adjusting the saddle position 77
6.6.4.5 Adjusting the saddle tilt 77
6.6.4.6 Checking saddle stability 77
6.6.5 Handlebars 78
6.6.5.1 Handlebar width 78
6.6.5.2 Hand position 78
6.6.5.3 Adjusting the handlebars 78
6.6.6 Stem 79
6.6.6.1 Adjusting the handlebar height with quick release 79
6.6.6.2 Setting the quill stem 80
6.6.6.3 Adjusting the Ahead stem 80
6.6.6.4 Adjusting the angle-adjustable stem 81
6.6.7 Ergonomic handles 82
6.6.7.1 Checking handlebar stability 82

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Contents
6.6.8 Tyres 83
6.6.9 Brake 84
6.6.9.1 Brake handle position 84
6.6.9.2 Brake handle tilt angle 84
6.6.9.3 Determining the grip distance 85
6.6.9.4 Grip distance on a SHIMANO ST-EF41 brake lever 86
6.6.9.5 Retracting the brake linings 87
6.6.10 Gear shift 88
6.6.10.1 SHIMANO shifter 88
6.6.11 Suspension 89
6.6.12 Fork sag 89
6.6.12.1 Adjusting the ROCKSHOX fork coil spring with spacer for pre-tensioning 90
6.6.12.2 Adjusting the RockShox coil spring with an external preload adjuster 92
6.6.12.3 ROCKSHOX Paragon Silver coil spring 93
6.6.12.4 Adjusting the RockShox fork air suspension 95
6.6.13 Adjust the rear frame damper sag 97
6.6.13.1 Adjusting the RockShox rear frame damper 98
6.6.14 Fork rebound damping 100
6.6.14.1 Adjusting the RockShox suspension fork 101
6.6.15 Adjusting the rear frame damper rebound damper 102
6.6.15.1 Adjusting the RockShox rear frame damper 103
6.6.16 Compression adjuster on rear frame damper 104
6.6.16.1 Adjusting the RockShox compression adjuster 105
6.6.17 Lighting 106
6.6.17.1 Adjusting the lights 106
6.6.18 Adjust on-board computer 108
6.6.19 Opening the settings menu 109
6.6.20 Closing the settings menu 110
6.6.20.1 Sets the language 110
6.6.20.2 Setting units 110
6.6.20.3 Changing the displayed speed 110
6.6.20.4 Adjusting the clock 111
6.6.20.5 Changing the brightness 111
6.6.20.6 Changing the beep sound 111
6.6.20.7 Automatic light setting 112
6.6.20.8 Adjusting the start gear 112
6.6.20.9 Changing level of assistance 112
6.6.20.10 Adjusts the gear shift 113
6.6.20.11 RD protection reset 113
6.6.20.12 Deleting all saved values 114
6.6.21 Connecting an external device 114
6.6.21.1 Connecting device via the ANT 114
6.6.21.2 Connecting the device via Bluetooth® LE 114
6.7 Connect external devices 115
6.7.1 Connect via Bluetooth® LE 115
6.7.2 Connect via ANT 115
6.8 Using E-TUBE PROJECT 115
6.9 Accessories 116
6.9.1 Child seat 116
6.9.2 Trailer 117
6.9.2.1 Approval for trailer with Enviolo hub 117
6.9.2.2 Approval for trailer with ROHLOFF hub 118
6.9.3 Mobile holder 118
6.9.4 Tubeless and airless tyres 118
6.9.5 Suspension fork coil spring 118
6.9.6 Pannier rack 118
6.9.7 Panniers and cargo boxes 118
6.10 Personal protective equipment and accessories for road safety 119
6.11 Before each ride 119

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Contents
6.12 Straightening the quickly adjustable stem 120
6.13 Using the pannier rack 120
6.14 Raising the kickstand 121
6.15 Using the saddle 121
6.15.1 Using the leather saddle 121
6.16 Using the pedals 121
6.17 Using the multifunctional handlebars or bar ends 121
6.17.1 Using leather handles 121
6.18 Using the bell 121
6.19 Rechargeable battery 122
6.19.0.1 Removing the battery 122
6.19.0.2 Inserting the battery 122
6.19.1 Charging the battery 123
6.20 Using pedelec with the electric drive system 124
6.20.1 Switching on the electric drive system 124
6.20.2 Switching off the electric drive system 124
6.21 Using the on-board computer 125
6.21.1 Using the riding light 126
6.21.2 Selecting the level of assistance 126
6.21.3 Using the push assist system 127
6.21.3.1 Select WALK level of assistance 127
6.21.3.2 Switching on the push assist 127
6.21.3.3 Switching off the push assist 127
6.21.3.4 Exit WALK level of assistance 127
6.21.4 Switching the journey information 127
6.22 Brake 128
6.22.1 Using the brake lever 128
6.23 Suspension and damping 129
6.23.0.1 Adjusting the RockShox compression adjuster 130
6.24 Gear shift 131
6.24.1 Using the derailleur gears 131
6.25 Parking 132
6.25.1 Screwing in the All Up handlebars 132
7 Cleaning, servicing and maintenance
7.1 Before each ride 138
7.1.1 Checking the guards 138
7.1.2 Checking the frame 138
7.1.3 Checking the fork 138
7.1.4 Checking the rear frame damper 138
7.1.5 Checking the pannier rack 138
7.1.6 Checking the guards 138
7.1.7 Checking wheel concentricity 138
7.1.8 Checking the quick releases 138
7.1.9 Checking the suspension seat post 138
7.1.10 Checking the bell 139
7.1.11 Checking the handles 139
7.1.12 Checking the USB cover 139
7.1.13 Checking the lighting 139
7.1.14 Checking the brake 139
7.2 After each ride 140
7.2.1 Cleaning the lights and reflectors 140
7.2.2 Cleaning the suspension fork 140
7.2.3 Caring for the suspension fork 140
7.2.4 Cleaning the pedals 140
7.2.5 Cleaning the brake 140
7.2.6 Cleaning the suspension seat post 140
7.2.7 Cleaning the rear frame damper 140
7.3 Basic cleaning 141

MY22H03 - 32_1.0_04.10.2021 6
Contents
7.3.1 On-board computer and control panel 141
7.3.2 Rechargeable battery 141
7.3.3 Motor 141
7.3.4 Frame, fork, pannier rack, guards and kickstand 142
7.3.5 Stem 142
7.3.6 Handlebars 142
7.3.7 Handles 142
7.3.7.1 Leather handles 142
7.3.8 Seat post 142
7.3.9 Saddle 142
7.3.9.1 Leather saddle 143
7.3.10 Tyres 143
7.3.11 Spokes and spoke nipples 143
7.3.12 Hub 143
7.3.13 Switching elements 143
7.3.13.1 Shifter 143
7.3.14 Cassette, chain wheels and front derailleur 143
7.3.15 Brake 144
7.3.15.1 Brake lever 144
7.3.16 Brake disc 144
7.3.17 Belt 144
7.3.18 Chain 144
7.3.18.1 Chain with all-round chain guard 144
7.4 Servicing 145
7.4.1 Frame 145
7.4.2 Fork 145
7.4.3 Pannier rack 146
7.4.4 Mudguard 146
7.4.5 Servicing the kickstand 146
7.4.6 Stem 146
7.4.7 Handlebars 146
7.4.8 Handle 146
7.4.8.1 Rubber handles 146
7.4.8.2 Leather handle 146
7.4.9 Seat post 147
7.4.9.1 Suspension seat post 147
7.4.9.2 Carbon seat post 147
7.4.10 Rim 147
7.4.11 Leather saddle 147
7.4.12 Hub 147
7.4.13 Spoke nipples 147
7.4.14 Gear shift 148
7.4.14.1 Rear derailleur articulated shafts and jockey wheels 148
7.4.14.2 Shifter 148
7.4.15 Pedal 148
7.4.16 Caring for the chain 148
7.4.16.1 Caring for the chain and all-round chain guard 149
7.4.17 Caring for the battery 149
7.4.18 Caring for the brake 149
7.4.18.1 Caring for the brake 149
7.4.19 Lubricating the Eightpins seat post tube 149
7.5 Maintenance 150
7.5.1 Wheel 150
7.5.1.1 Checking the tyre pressure 150
7.5.1.2 Checking the tyres 152
7.5.1.3 Checking the rims 153
7.5.1.4 Checking the nipple holes 153
7.5.1.5 Checking the nipple well 153
7.5.1.6 Checking the rim hooks 153

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Contents
7.5.1.7 Checking the spokes 153
7.5.2 Checking the brake system 154
7.5.2.1 Checking the hand brake 154
7.5.2.2 Checking the hydraulic system 154
7.5.2.3 Checking the Bowden cables 154
7.5.2.4 Checking the disc brake 155
7.5.3 Checking the lighting 156
7.5.4 Checking the stem 157
7.5.5 Check the handlebars 157
7.5.6 Checking the saddle 157
7.5.7 Checking the seat post 157
7.5.8 Checking the chain 157
7.5.9 Checking the chain and belt tension 157
7.5.9.1 Checking the derailleur gears 158
7.5.9.2 Checking the hub gear 158
7.5.10 Checking the gear shift 158
7.5.10.1 Electric gear shift 158
7.5.10.2 Mechanical gear shift 158
7.5.10.3 Checking the derailleur gears 158
7.5.11 Adjusting gear shift 159
7.5.11.1 ROHLOFF hub 159
7.5.12 Bowden-cable-operated gear shift, single-cable 159
7.5.13 Bowden-cable-operated gear shift, dual-cable 159
7.5.14 Bowden-cable-operated twist grip, dual-cable 160
7.5.15 Checking kickstand stability 160
8 Maintenance
8.1 Initial inspection 161
8.2 Maintenance 161
8.3 Component-specific maintenance tasks 161
8.4 Carry out initial inspection 164
8.5 Maintenance instructions 165
8.5.1 Servicing the frame 172
8.5.1.1 Servicing the carbon frame 172
8.5.2 Checking the pannier rack 172
8.5.3 Servicing axle with quick release 172
8.5.4 Maintaining the stem 173
8.5.5 Servicing the gear hub 173
8.5.5.1 Adjusting the hub with cone bearing 173
8.5.6 Servicing the steering headset 174
8.5.7 Servicing the fork 174
8.5.7.1 Servicing the carbon suspension fork 175
8.5.7.2 Servicing the suspension fork 175
8.5.8 Servicing seat post 176
8.5.8.1 Servicing the carbon seat post 176
8.5.8.2 by.schulz suspension seat post 177
8.5.8.3 Suntour suspension seat post 177
8.5.8.4 eightpins NGS2 seat post 178
8.5.8.5 eightpins H01 seat post 184
8.5.9 Rear frame damper 188
8.5.9.1 FOX component-specific maintenance 189
9 Troubleshooting, fault clearance and repair
9.1 Troubleshooting and fault clearance 190
9.1.1 The drive system or display do not start up 190
9.1.2 RD protection reset 190
9.1.3 Warning messages and LEDs 190
9.2 Assistance function 191
9.3 Rechargeable battery 192

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Contents
9.4 Lighting 193
9.4.1 On-board computer error 193
9.5 Miscellaneous 194
9.5.1 RockShox suspension fork 195
9.5.1.1 Rebound too fast 195
9.5.1.2 Rebounding too slowly 196
9.5.1.3 Suspension too soft on inclines 197
9.5.1.4 Excessively hard damping on bumps 198
9.5.2 RockShox rear frame damper 199
9.5.2.1 Rebound too fast 199
9.5.2.2 Rebounding too slowly 200
9.5.2.3 Suspension too soft on inclines 201
9.5.2.4 Excessively hard damping on bumps 202
9.6 Repair 203
9.6.1 Original parts and lubricants 203
9.6.2 Replacing the lighting 203
9.6.3 Setting the front light 203
9.6.4 Checking tyre clearance 203
10 Recycling and disposal
10.1 Removal of waste guidelines 204
11 Documents
11.1 Assembly report 206
11.2 Maintenance log 208
11.2.1 Nos FS 2.1 212
12 Glossary
12.1 Abbreviations 217
12.2 Simplified terms 217
13 Appendix
I. Translation of the original EC/EU Declaration of Conformity 218
1.1 Declaration of Conformity for incomplete machine 219
1.2 RED Declaration of Conformity 221
14 Keyword index

MY22H03 - 32_1.0_04.10.2021 9
About these operating instructions
Thank you for your trust!
HERCULES pedelecs are premium quality
bicycles. You have made an excellent choice.
Your specialist dealer will provide you with
guidance and instruction and assemble your
product. Your specialist dealer will also be happy
to assist you in the future, whether you require
maintenance, conversion or repair.
You are receiving these operating instructions
with your new pedelec. Please take time to
become familiar with your new pedelec. Use the
tips and suggestions in the operating instructions.
They will help you to enjoy your pedelec for a long
time to come. We hope you have fun and wish you
well on all of your rides!
Download the operating instructions onto your
phone at the following link, so that you can use
them when you are out riding:
https://www.hercules-bikes.de/de/de/index/
downloads.html.
Copyright
© HERCULES GmbH
Distribution or reproduction of these operating
instructions and utilisation or communication of
their content is prohibited unless expressly
approved. Any infringement will render the
offender liable for compensation. All rights
reserved in the event that a patent, utility model or
industrial design is registered.
Subject to internal changes
The information contained in these operating
instructions are the approved technical
specifications at the time of printing. In addition to
the functions described here, software changes
may be introduced to rectify errors and extend
functions at any time.
Any significant changes are included in a new
published version of the operating instructions. All
changes to the operating instructions are
published on the following website:
https://www.hercules-bikes.de/de/de/index/
downloads.html
Editing
Text and images:
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Translation
RKT Übersetzungs- und Dokumentations-GmbH
Bahnhofstrasse 27
78713 Schramberg, Germany
In case of any questions or problems
regarding these operating instructions,
please contact:
[e-mail]