Hercules SHIMANO SC-E800 User manual

Translation of original operating instructions for
HERCULES pedelecs with SHIMANO SC-E800
on-board computer
NOS FS 2.1
22-R-0001
MY22H03 - 32_1.0_04.10.2021
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE

MY22H03 - 32_1.0_04.10.2021 1
Contents
Contents
1 About these operating instructions
1.1 Manufacturer 10
1.2 Laws, standards and directives 10
1.3 Language 10
1.4 For your information 10
1.4.1 Warnings 10
1.4.2 Markups 10
1.5 Type number and model 11
1.6 Frame number 11
1.7 Identifying the operating instructions 11
1.8 Aim of the operating instructions 12
2 Safety
2.1 Residual risks 13
2.1.1 Risk of fire and explosion 13
2.1.1.1 Rechargeable battery 13
2.1.1.2 Overheated charger 13
2.1.1.3 Hot components 13
2.1.2 Electric shock 14
2.1.2.1 Damage 14
2.1.2.2 Water penetration 14
2.1.2.3 Condensation 14
2.1.3 Risk of a crash 14
2.1.3.1 Incorrect quick release setting 14
2.1.3.2 Incorrect tightening torque 14
2.1.3.3 Incorrect component 14
2.1.4 Risk of amputation 14
2.1.5 Key breaking off 14
2.1.6 Malfunctions due to Bluetooth® 15
2.2 Toxic substances 16
2.2.1 Brake fluid 16
2.2.2 Suspension oil 16
2.2.3 Lubrication oil 16
2.2.4 Defective battery 16
2.3 Requirements for riders 16
2.4 Vulnerable groups 16
2.5 Personal protective equipment 16
2.6 Safety guards 16
2.7 Safety markings and safety instructions 17
2.8 What to do in an emergency 17
2.8.1 Dangerous situation in road traffic 17
2.8.2 Leaked brake fluid 17
2.8.3 Battery vapours emitted 18
2.8.4 Battery fire 18
2.8.5 Oil and lubricant leaks from the rear frame damper 18
2.8.6 Oil and lubricant leaks from the fork 18
3 Description
3.1 Proper use 19
3.1.1 Improper use 20
3.1.2 Permitted total weight (PTW) 21
3.1.3 Environmental requirements 22
3.2 Nameplate 24
3.3 Components 25
3.3.1 Overview 25

MY22H03 - 32_1.0_04.10.2021 2
Contents
3.3.2 Chassis 26
3.3.2.1 Frame 26
3.3.2.2 Steering system 26
3.3.2.3 Steering headset 26
3.3.2.4 Stem 26
3.3.2.5 Handlebars 27
3.3.2.6 Fork 27
3.3.3 Suspension 28
3.3.3.1 Suspension fork 28
3.3.3.2 Rear frame damper 32
3.3.3.3 RockShox rear frame damper 35
3.3.4 Wheel 36
3.3.4.1 Tyres 36
3.3.4.2 Rim 36
3.3.4.3 Valve 36
3.3.4.4 Spoke 37
3.3.4.5 Spoke nipples 37
3.3.4.6 Hub 37
3.3.5 Braking system 38
3.3.5.1 Mechanical brake 38
3.3.5.2 Hydraulic brake 38
3.3.5.3 Disc brake 39
3.3.6 Seat post 40
3.3.6.1 Patent seat post 40
3.3.6.2 Suspension seat post 40
3.3.7 Mechanical drive system 41
3.3.7.1 Chain drive layout 41
3.3.7.2 Belt drive layout 41
3.3.8 Electric drive system 42
3.3.8.1 Motor 42
3.3.8.2 Battery 42
3.3.8.3 Rechargeable battery 43
3.3.9 Riding light 43
3.3.10 Charger 43
3.3.10.1 On-board computer 44
3.3.10.2 Control panel 44
3.4 Description of controls and screens 45
3.4.1 Handlebars 45
3.4.2 On-board computer 46
3.4.2.1 Main screen 46
3.4.3 Warnings and errors 48
3.4.3.1 Warnings 48
3.4.3.2 Error messages 48
3.4.4 Gear shift 49
3.4.4.1 Control panel functions on right 49
3.4.5 Hand brake 51
3.4.6 Battery level indicator (battery) 52
3.5 Technical data 53
3.5.1 Pedelec 53
3.5.2 SHIMANO EP8 DU-EP800 motor 53
3.5.3 SHIMANO SC-EM800 on-board computer 53
3.5.4 Emissions 53
3.5.5 Rechargeable battery 53
3.5.5.1 Simplo TP-500 53
3.5.5.2 Simplo TP-630 53
3.5.6 FIT Fast Charger (36-6/230) 54
3.5.7 Tightening torques 55

MY22H03 - 32_1.0_04.10.2021 3
Contents
4 Transporting and storing
4.1 Weight and dimensions for transportation 57
4.2 Designated handles, lifting points 57
4.3 Transportation 58
4.3.1 Using the brake transport securing system 58
4.3.2 Transporting the pedelec 58
4.3.3 Shipping a pedelec 58
4.3.4 Transporting the battery 58
4.3.5 Shipping the battery 58
4.4 Storing 59
4.4.1 Break in operation 59
4.4.1.1 Preparing a break in operation 59
4.4.1.2 Carrying out a break in operation 59
5 Assembly
5.1 Unpacking 60
5.2 Required tools 60
5.3 Commissioning 61
5.3.1 Checking the battery 61
5.3.2 Preparing the wheel 62
5.3.3 Preparing the LIMOTEC seat post 63
5.3.4 Fitting the pedals 64
5.3.5 Checking the stem and handlebars 65
5.3.5.1 Checking the connections 65
5.3.5.2 Checking stem is firmly in position 65
5.3.5.3 Checking the headset backlash 65
5.4 Pedelec sale 65
6 Operation
6.1 Risks and hazards 66
6.2 Tips for a greater range 68
6.3 Error messages 69
6.3.1 Battery error message 69
6.3.2 On-board computer warnings 70
6.4 Error message screen 71
6.5 Instruction and customer service 72
6.6 Adjusting the pedelec 72
6.6.1 Preparing 72
6.6.2 Pedelec adjustment procedure 73
6.6.3 Determining the sitting position 74
6.6.4 Adjusting the saddle 75
6.6.4.1 Straightening the saddle 75
6.6.4.2 Adjusting the saddle height 75
6.6.4.3 Setting the saddle height with the remote control 76
6.6.4.4 Adjusting the saddle position 77
6.6.4.5 Adjusting the saddle tilt 77
6.6.4.6 Checking saddle stability 77
6.6.5 Handlebars 78
6.6.5.1 Handlebar width 78
6.6.5.2 Hand position 78
6.6.5.3 Adjusting the handlebars 78
6.6.6 Stem 79
6.6.6.1 Adjusting the handlebar height with quick release 79
6.6.6.2 Setting the quill stem 80
6.6.6.3 Adjusting the Ahead stem 80
6.6.6.4 Adjusting the angle-adjustable stem 81
6.6.7 Ergonomic handles 82
6.6.7.1 Checking handlebar stability 82

MY22H03 - 32_1.0_04.10.2021 4
Contents
6.6.8 Tyres 83
6.6.9 Brake 84
6.6.9.1 Brake handle position 84
6.6.9.2 Brake handle tilt angle 84
6.6.9.3 Determining the grip distance 85
6.6.9.4 Grip distance on a SHIMANO ST-EF41 brake lever 86
6.6.9.5 Retracting the brake linings 87
6.6.10 Gear shift 88
6.6.10.1 SHIMANO shifter 88
6.6.11 Suspension 89
6.6.12 Fork sag 89
6.6.12.1 Adjusting the ROCKSHOX fork coil spring with spacer for pre-tensioning 90
6.6.12.2 Adjusting the RockShox coil spring with an external preload adjuster 92
6.6.12.3 ROCKSHOX Paragon Silver coil spring 93
6.6.12.4 Adjusting the RockShox fork air suspension 95
6.6.13 Adjust the rear frame damper sag 97
6.6.13.1 Adjusting the RockShox rear frame damper 98
6.6.14 Fork rebound damping 100
6.6.14.1 Adjusting the RockShox suspension fork 101
6.6.15 Adjusting the rear frame damper rebound damper 102
6.6.15.1 Adjusting the RockShox rear frame damper 103
6.6.16 Compression adjuster on rear frame damper 104
6.6.16.1 Adjusting the RockShox compression adjuster 105
6.6.17 Lighting 106
6.6.17.1 Adjusting the lights 106
6.6.18 Adjust on-board computer 108
6.6.19 Opening the settings menu 109
6.6.20 Closing the settings menu 110
6.6.20.1 Sets the language 110
6.6.20.2 Setting units 110
6.6.20.3 Changing the displayed speed 110
6.6.20.4 Adjusting the clock 111
6.6.20.5 Changing the brightness 111
6.6.20.6 Changing the beep sound 111
6.6.20.7 Automatic light setting 112
6.6.20.8 Adjusting the start gear 112
6.6.20.9 Changing level of assistance 112
6.6.20.10 Adjusts the gear shift 113
6.6.20.11 RD protection reset 113
6.6.20.12 Deleting all saved values 114
6.6.21 Connecting an external device 114
6.6.21.1 Connecting device via the ANT 114
6.6.21.2 Connecting the device via Bluetooth® LE 114
6.7 Connect external devices 115
6.7.1 Connect via Bluetooth® LE 115
6.7.2 Connect via ANT 115
6.8 Using E-TUBE PROJECT 115
6.9 Accessories 116
6.9.1 Child seat 116
6.9.2 Trailer 117
6.9.2.1 Approval for trailer with Enviolo hub 117
6.9.2.2 Approval for trailer with ROHLOFF hub 118
6.9.3 Mobile holder 118
6.9.4 Tubeless and airless tyres 118
6.9.5 Suspension fork coil spring 118
6.9.6 Pannier rack 118
6.9.7 Panniers and cargo boxes 118
6.10 Personal protective equipment and accessories for road safety 119
6.11 Before each ride 119

MY22H03 - 32_1.0_04.10.2021 5
Contents
6.12 Straightening the quickly adjustable stem 120
6.13 Using the pannier rack 120
6.14 Raising the kickstand 121
6.15 Using the saddle 121
6.15.1 Using the leather saddle 121
6.16 Using the pedals 121
6.17 Using the multifunctional handlebars or bar ends 121
6.17.1 Using leather handles 121
6.18 Using the bell 121
6.19 Rechargeable battery 122
6.19.0.1 Removing the battery 122
6.19.0.2 Inserting the battery 122
6.19.1 Charging the battery 123
6.20 Using pedelec with the electric drive system 124
6.20.1 Switching on the electric drive system 124
6.20.2 Switching off the electric drive system 124
6.21 Using the on-board computer 125
6.21.1 Using the riding light 126
6.21.2 Selecting the level of assistance 126
6.21.3 Using the push assist system 127
6.21.3.1 Select WALK level of assistance 127
6.21.3.2 Switching on the push assist 127
6.21.3.3 Switching off the push assist 127
6.21.3.4 Exit WALK level of assistance 127
6.21.4 Switching the journey information 127
6.22 Brake 128
6.22.1 Using the brake lever 128
6.23 Suspension and damping 129
6.23.0.1 Adjusting the RockShox compression adjuster 130
6.24 Gear shift 131
6.24.1 Using the derailleur gears 131
6.25 Parking 132
6.25.1 Screwing in the All Up handlebars 132
7 Cleaning, servicing and maintenance
7.1 Before each ride 138
7.1.1 Checking the guards 138
7.1.2 Checking the frame 138
7.1.3 Checking the fork 138
7.1.4 Checking the rear frame damper 138
7.1.5 Checking the pannier rack 138
7.1.6 Checking the guards 138
7.1.7 Checking wheel concentricity 138
7.1.8 Checking the quick releases 138
7.1.9 Checking the suspension seat post 138
7.1.10 Checking the bell 139
7.1.11 Checking the handles 139
7.1.12 Checking the USB cover 139
7.1.13 Checking the lighting 139
7.1.14 Checking the brake 139
7.2 After each ride 140
7.2.1 Cleaning the lights and reflectors 140
7.2.2 Cleaning the suspension fork 140
7.2.3 Caring for the suspension fork 140
7.2.4 Cleaning the pedals 140
7.2.5 Cleaning the brake 140
7.2.6 Cleaning the suspension seat post 140
7.2.7 Cleaning the rear frame damper 140
7.3 Basic cleaning 141

MY22H03 - 32_1.0_04.10.2021 6
Contents
7.3.1 On-board computer and control panel 141
7.3.2 Rechargeable battery 141
7.3.3 Motor 141
7.3.4 Frame, fork, pannier rack, guards and kickstand 142
7.3.5 Stem 142
7.3.6 Handlebars 142
7.3.7 Handles 142
7.3.7.1 Leather handles 142
7.3.8 Seat post 142
7.3.9 Saddle 142
7.3.9.1 Leather saddle 143
7.3.10 Tyres 143
7.3.11 Spokes and spoke nipples 143
7.3.12 Hub 143
7.3.13 Switching elements 143
7.3.13.1 Shifter 143
7.3.14 Cassette, chain wheels and front derailleur 143
7.3.15 Brake 144
7.3.15.1 Brake lever 144
7.3.16 Brake disc 144
7.3.17 Belt 144
7.3.18 Chain 144
7.3.18.1 Chain with all-round chain guard 144
7.4 Servicing 145
7.4.1 Frame 145
7.4.2 Fork 145
7.4.3 Pannier rack 146
7.4.4 Mudguard 146
7.4.5 Servicing the kickstand 146
7.4.6 Stem 146
7.4.7 Handlebars 146
7.4.8 Handle 146
7.4.8.1 Rubber handles 146
7.4.8.2 Leather handle 146
7.4.9 Seat post 147
7.4.9.1 Suspension seat post 147
7.4.9.2 Carbon seat post 147
7.4.10 Rim 147
7.4.11 Leather saddle 147
7.4.12 Hub 147
7.4.13 Spoke nipples 147
7.4.14 Gear shift 148
7.4.14.1 Rear derailleur articulated shafts and jockey wheels 148
7.4.14.2 Shifter 148
7.4.15 Pedal 148
7.4.16 Caring for the chain 148
7.4.16.1 Caring for the chain and all-round chain guard 149
7.4.17 Caring for the battery 149
7.4.18 Caring for the brake 149
7.4.18.1 Caring for the brake 149
7.4.19 Lubricating the Eightpins seat post tube 149
7.5 Maintenance 150
7.5.1 Wheel 150
7.5.1.1 Checking the tyre pressure 150
7.5.1.2 Checking the tyres 152
7.5.1.3 Checking the rims 153
7.5.1.4 Checking the nipple holes 153
7.5.1.5 Checking the nipple well 153
7.5.1.6 Checking the rim hooks 153

MY22H03 - 32_1.0_04.10.2021 7
Contents
7.5.1.7 Checking the spokes 153
7.5.2 Checking the brake system 154
7.5.2.1 Checking the hand brake 154
7.5.2.2 Checking the hydraulic system 154
7.5.2.3 Checking the Bowden cables 154
7.5.2.4 Checking the disc brake 155
7.5.3 Checking the lighting 156
7.5.4 Checking the stem 157
7.5.5 Check the handlebars 157
7.5.6 Checking the saddle 157
7.5.7 Checking the seat post 157
7.5.8 Checking the chain 157
7.5.9 Checking the chain and belt tension 157
7.5.9.1 Checking the derailleur gears 158
7.5.9.2 Checking the hub gear 158
7.5.10 Checking the gear shift 158
7.5.10.1 Electric gear shift 158
7.5.10.2 Mechanical gear shift 158
7.5.10.3 Checking the derailleur gears 158
7.5.11 Adjusting gear shift 159
7.5.11.1 ROHLOFF hub 159
7.5.12 Bowden-cable-operated gear shift, single-cable 159
7.5.13 Bowden-cable-operated gear shift, dual-cable 159
7.5.14 Bowden-cable-operated twist grip, dual-cable 160
7.5.15 Checking kickstand stability 160
8 Maintenance
8.1 Initial inspection 161
8.2 Maintenance 161
8.3 Component-specific maintenance tasks 161
8.4 Carry out initial inspection 164
8.5 Maintenance instructions 165
8.5.1 Servicing the frame 172
8.5.1.1 Servicing the carbon frame 172
8.5.2 Checking the pannier rack 172
8.5.3 Servicing axle with quick release 172
8.5.4 Maintaining the stem 173
8.5.5 Servicing the gear hub 173
8.5.5.1 Adjusting the hub with cone bearing 173
8.5.6 Servicing the steering headset 174
8.5.7 Servicing the fork 174
8.5.7.1 Servicing the carbon suspension fork 175
8.5.7.2 Servicing the suspension fork 175
8.5.8 Servicing seat post 176
8.5.8.1 Servicing the carbon seat post 176
8.5.8.2 by.schulz suspension seat post 177
8.5.8.3 Suntour suspension seat post 177
8.5.8.4 eightpins NGS2 seat post 178
8.5.8.5 eightpins H01 seat post 184
8.5.9 Rear frame damper 188
8.5.9.1 FOX component-specific maintenance 189
9 Troubleshooting, fault clearance and repair
9.1 Troubleshooting and fault clearance 190
9.1.1 The drive system or display do not start up 190
9.1.2 RD protection reset 190
9.1.3 Warning messages and LEDs 190
9.2 Assistance function 191
9.3 Rechargeable battery 192

MY22H03 - 32_1.0_04.10.2021 8
Contents
9.4 Lighting 193
9.4.1 On-board computer error 193
9.5 Miscellaneous 194
9.5.1 RockShox suspension fork 195
9.5.1.1 Rebound too fast 195
9.5.1.2 Rebounding too slowly 196
9.5.1.3 Suspension too soft on inclines 197
9.5.1.4 Excessively hard damping on bumps 198
9.5.2 RockShox rear frame damper 199
9.5.2.1 Rebound too fast 199
9.5.2.2 Rebounding too slowly 200
9.5.2.3 Suspension too soft on inclines 201
9.5.2.4 Excessively hard damping on bumps 202
9.6 Repair 203
9.6.1 Original parts and lubricants 203
9.6.2 Replacing the lighting 203
9.6.3 Setting the front light 203
9.6.4 Checking tyre clearance 203
10 Recycling and disposal
10.1 Removal of waste guidelines 204
11 Documents
11.1 Assembly report 206
11.2 Maintenance log 208
11.2.1 Nos FS 2.1 212
12 Glossary
12.1 Abbreviations 217
12.2 Simplified terms 217
13 Appendix
I. Translation of the original EC/EU Declaration of Conformity 218
1.1 Declaration of Conformity for incomplete machine 219
1.2 RED Declaration of Conformity 221
14 Keyword index

MY22H03 - 32_1.0_04.10.2021 9
About these operating instructions
Thank you for your trust!
HERCULES pedelecs are premium quality
bicycles. You have made an excellent choice.
Your specialist dealer will provide you with
guidance and instruction and assemble your
product. Your specialist dealer will also be happy
to assist you in the future, whether you require
maintenance, conversion or repair.
You are receiving these operating instructions
with your new pedelec. Please take time to
become familiar with your new pedelec. Use the
tips and suggestions in the operating instructions.
They will help you to enjoy your pedelec for a long
time to come. We hope you have fun and wish you
well on all of your rides!
Download the operating instructions onto your
phone at the following link, so that you can use
them when you are out riding:
https://www.hercules-bikes.de/de/de/index/
downloads.html.
Copyright
© HERCULES GmbH
Distribution or reproduction of these operating
instructions and utilisation or communication of
their content is prohibited unless expressly
approved. Any infringement will render the
offender liable for compensation. All rights
reserved in the event that a patent, utility model or
industrial design is registered.
Subject to internal changes
The information contained in these operating
instructions are the approved technical
specifications at the time of printing. In addition to
the functions described here, software changes
may be introduced to rectify errors and extend
functions at any time.
Any significant changes are included in a new
published version of the operating instructions. All
changes to the operating instructions are
published on the following website:
https://www.hercules-bikes.de/de/de/index/
downloads.html
Editing
Text and images:
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Translation
RKT Übersetzungs- und Dokumentations-GmbH
Bahnhofstrasse 27
78713 Schramberg, Germany
In case of any questions or problems
regarding these operating instructions,
please contact:
[e-mail]

MY22H03 - 32_1.0_04.10.2021 10
About these operating instructions
1 About these operating instructions
1.1 Manufacturer
HERCULES GMBH
Longericher Straße 2
50739 Köln, Germany
Tel.: [phone]
Fax: [phone]
Email: [email protected]
1.2 Laws, standards and directives
The operating instructions comply with the
essential requirements specified in:
• Machinery Directive 2006/42/EC
• Electromagnetic Compatibility
Directive 2014/30/EU
• ISO 20607:2018 Safety of machinery– Operating
instructions– General drafting principles
• EN 15194:2018 Cycles – Electrically power
assisted cycles – pedelec bicycles
• EN 11243:2016, Cycles – Luggage carriers for
bicycles – Requirements and test methods
• ISO 17100:2016-05 Translation Services –
Requirements for translation services.
1.3 Language
The original operating instructions are written in
German. A translation is invalid without the
original operating instructions.
1.4 For your information
Different markings are used in the operating
instructions to make them easier to read.
1.4.1 Warnings
Warnings indicate hazardous situations and
actions. You will find three warnings in the
operating instructions:
1.4.2 Markups
You will find ten text markups in the operating
instructions:
May lead to serious or even fatal injuries if ignored. Medium-
risk hazard.
May lead to minor or moderate injuries if ignored. Low-risk
hazard.
Notice
May lead to material damage if ignored.
Stylised form Use
Italics Glossary term, first mention in
section
Underlined in blue Link
Underlined in grey Cross references
Requirements
Instructions for actions without
specific order
1Instructions for actions in
specified order
Result of action step
BLOCKED On-board computer indicators
• Bulleted lists
Only applies to pedelecs
with this equipment
Each type has a different kind
of equipment. A note beneath
the heading indicates
components which can be used
as an alternative.
Table 1: Markups
WARNING
!
CAUTION
!

MY22H03 - 32_1.0_04.10.2021 11
About these operating instructions
1.5 Type number and model
These operating instructions are an integral part
of pedelecs with the type numbers:
1.6 Frame number
Each frame has an individual frame number
stamped on it (see Figure 2). The frame number
can be used to associate the pedelec with the
owner. The frame number is the most important
identifier for verifying ownership.
1.7 Identifying the operating
instructions
The operating instructions identification number is
located in bottom left-hand corner of each page.
The identification number is composed of the
document number, the version number and the
release date.
Type no. Model Pedelec type
22-R-0001 NOS FS 2.1 Mountain bike
Table 2: Type number, model and pedelec type
Identification number MY22H03 - 32_1.0_04.10.2021

MY22H03 - 32_1.0_04.10.2021 12
About these operating instructions
1.8 Aim of the operating instructions
These operating instructions are not a substitute
for personal instruction by the specialist dealer
supplying the bike. These operating instructions
are an integral part of the pedelec. Therefore, if it
is re-sold at a later time, they must be handed
over to the subsequent owner.
These operating instructions are mainly designed
for riders and operators of the pedelec.
Paragraphs with a white background are intended
to enable non-professionals to make safe settings
on the pedelec, use it, clean it and identify and
eliminate any faults.
Sections intended for technical staff are
highlighted in blue and marked with a spanner
symbol.
These paragraphs aim to allow trained technical
staff (bicycle mechatronics engineers, bicycle
mechanics or similar) to carry out initial
assembly, adjustment, maintenance and repair
safely.
Technical staff also need to read all sections for
riders and operators to ensure they can provide
a better customer service.
All documents in Section 11 need to be filled out
whenever any work is performed on the vehicle
(assembly report, maintenance report).
Section
Rider Specialist dealer
1About these instructions  
2Safety  
3Description  
4 Transportation and storage  
5 Assembly and installation 
6Operation  
7Cleaning and servicing  
8Maintenance  
9.1 Troubleshooting and fault clearance 
9.2 Repair 
10 Disassembly and disposal  
11 Documents 
12 Glossary  
13 Appendix 
14 Keyword index 
Table 3: Target groups-section matrix

MY22H03 - 32_1.0_04.10.2021 13
Safety
2 Safety
2.1 Residual risks
2.1.1 Risk of fire and explosion
2.1.1.1 Rechargeable battery
The safety electronics may fail if the batteries are
damaged or faulty. The residual voltage can
cause a short circuit. The battery may self-ignite
and explode.
Only use and charge the battery and
accessories if they are in perfect condition.
Never open or repair the battery.
Batteries with external damage must be
removed from service immediately.
If a battery is dropped or struck, remove it from
service and keep it under observation for at
least 24 hours.
If a charger is connected to the drive system
when the drive system reports a critical error, the
battery may be damaged permanently and may
catch fire.
Connect charger to error-free drive system
only.
The battery is only protected from spray water.
Penetration by water can cause a short circuit.
The battery may self-ignite and explode.
Never immerse battery in water.
Take battery out of service if you suspect
water has penetrated it.
Temperatures over 60 °C can also cause liquid to
leak from the battery and the battery will become
damaged. The battery may self-ignite and
explode.
Protect the battery against heat.
Never store next to hot objects.
Never expose battery to continuous direct
sunlight.
Avoid wide temperature fluctuations.
Chargers with excessive voltage damage
batteries. This may cause a fire or an explosion.
Only use approved batteries to charge.
Metal objects may interconnect the battery's
electrical terminals. The battery may self-ignite
and explode.
Never insert paper clips, screws, coins, keys
and other small parts into the battery.
Place the battery on clean surfaces only.
Prevent charging socket and contacts against
contamination from dirt, sand and similar.
Faulty batteries are hazardous goods.
Dispose of faulty batteries in the correct
manner.
Store battery in a dry place until disposal.
Never store near flammable substances.
2.1.1.2 Overheated charger
The charger heats up when charging the battery.
If the battery is not allowed to cool down
sufficiently, it can cause a fire or burns to the
hands.
Never use charger on a highly flammable
surface.
Never cover the charger during charging.
Never leave battery unattended during
charging.
2.1.1.3 Hot components
The brakes and the motor may become very hot
during operation. There is a risk of burns or fire in
case of contact.
Never touch the brakes or the motor
immediately after a ride.
Never place the pedelec on a flammable
surface, such as grass or wood, directly after
use.

MY22H03 - 32_1.0_04.10.2021 14
Safety
2.1.2 Electric shock
2.1.2.1 Damage
Damaged chargers, cables and plug connectors
increase the risk of electric shock.
Check the charger, cable and plug connector
before each use. Never use a damaged
charger.
2.1.2.2 Water penetration
If water penetrates into the charger, there is a risk
of electric shock.
Never charge the battery outdoors.
2.1.2.3 Condensation
Condensation may form in the charger and battery
when the temperature changes from cold to hot,
causing a short circuit.
Wait until both charger and battery are at room
temperature before connecting them.
2.1.3 Risk of a crash
2.1.3.1 Incorrect quick release setting
Excessively high clamping force will damage the
quick release and cause it to lose its function.
Insufficient clamping force will result in
unfavourable transmission of force. This can
cause components to break. This will cause a
crash with injuries.
Never fasten a quick release using a tool (e.g.
hammer or pliers).
Only use the clamping lever with the specified
set clamping force.
2.1.3.2 Incorrect tightening torque
If a screw is fastened too tightly, it may break. If a
screw is not fastened enough, it may loosen. This
will cause a crash with injuries.
Always observe the indicated tightening torque
on the screw or in the operating instructions.
2.1.3.3 Incorrect component
The wheels are designed exclusively for use with
rim brakes or disc brakes. The wheel may break if
an incorrect brake is used. This will cause a crash
with injuries.
Never use the wheel with a different brake.
2.1.4 Risk of amputation
The brake disc in disc brakes is so sharp that it
can cause serious injuries to fingers if they are
inserted into the brake disc openings.
Always keep fingers well away from the
rotating brake discs.
2.1.5 Key breaking off
If you leave a key inserted when riding or
transporting the pedelec, it may break off or the
locking system may open accidentally.
Remove the key to the battery lock.

MY22H03 - 32_1.0_04.10.2021 15
Safety
2.1.6 Malfunctions due to Bluetooth®
If you use the on-board computer with Bluetooth®
and/or Wi-Fi®, it may cause interference with
other devices, other equipment, aircraft and
medical devices, such as pacemakers and
hearing aids.
Likewise, harm to people and animals in the
immediate vicinity cannot be completely excluded.
Never use the pedelec with Bluetooth® when
in close proximity to medical devices, filling
stations, chemical plants, areas at risk of
explosion and in blasting zones.
Never use pedelec with Bluetooth® in aircraft.
Avoid operating for longer periods in close
proximity to the body.

MY22H03 - 32_1.0_04.10.2021 16
Safety
2.2 Toxic substances
2.2.1 Brake fluid
Brake fluid may leak out after an accident or due
to material fatigue. Brake fluid can be fatal if
swallowed or inhaled.
Never dismantle the brake system.
Avoid contact with skin.
Do not inhale vapours.
2.2.2 Suspension oil
Suspension oil in the fork and the rear frame
damper is toxic to the touch, irritates respiratory
tracts and can cause cancer, sterility and changes
to the genetic make-up of germ cells.
Never dismantle the rear frame damper or the
suspension fork.
Avoid skin coming into contact with suspension
oil.
2.2.3 Lubrication oil
eightpins seat post lubrication oil is toxic if inhaled
and can be fatal if swallowed.
Never remove the eightpins seat post from the
frame.
Lubricate seat post in the open air or in a well-
ventilated room only.
Avoid skin coming into contact with lubrication
oil. Wear nitrile gloves when lubricating,
cleaning and servicing the vehicle.
2.2.4 Defective battery
Liquids and vapours may leak from damaged or
faulty batteries. Excessively high temperatures
may also cause liquids and vapours to leak from
the battery. Such liquids and vapours can irritate
the airways and cause burns.
Never dismantle the battery.
Avoid contact with skin.
Do not inhale vapours.
2.3 Requirements for riders
The rider must have the required mental capacity
and physical and motor skills to ride on public
roads. A minimum age of 14 years is
recommended.
2.4 Vulnerable groups
Keep batteries and the charger away from
children and people with reduced physical,
sensory or mental capacities or lacking in
experience and knowledge.
If minors use the pedelec, a legal guardian must
should provide them with comprehensive
instructions.
2.5 Personal protective equipment
Wear a suitable helmet for your protection. The
helmet must have a reflective strip or a light in a
clearly visible colour.
Wear sturdy shoes.
Clothing should be retroreflective or as light as
possible. Fluorescent materials are also suitable.
High-visibility jackets and straps on your upper
body ensure even greater safety. Never wear a
skirt. Always wear trousers which reach down to
your ankles instead.
2.6 Safety guards
Three safety guards protect riders against heat or
moving parts:
• Chain or belt guards prevent clothing from being
pulled into the drive train
• Mudguards protect against dirt and water
splashing up from the road.
• Motor covers on the motor casing protect against
heat.
Never remove the guards.
Check the guards on a regular basis.
Take pedelec out of service if a guard is
damaged or missing. Contact specialist dealer.

MY22H03 - 32_1.0_04.10.2021 17
Safety
2.7 Safety markings and safety
instructions
The pedelec and battery nameplates contain
these safety markings and safety instructions:
2.8 What to do in an emergency
2.8.1 Dangerous situation in road traffic
In the event of any hazards or dangers in road
traffic, apply the brakes on the pedelec until it
comes to a halt. The brake acts as an
emergency stop system in such cases.
2.8.2 Leaked brake fluid
Remove those affected from the danger area to
fresh air.
Never leave those affected unattended.
Remove any clothing contaminated with brake
fluid immediately.
Never inhale vapours. Ensure sufficient
ventilation.
Wear gloves and safety gloves as protective
equipment.
Keep unprotected persons away.
Take care with leaked brake fluid as it poses a
slip hazard.
Keep leaking brake fluid away from naked
flames, hot surfaces and sources of ignition.
Avoid contact with skin and eyes.
After inhalation
Take in fresh air. Immediately consult a doctor
in case of any discomfort.
After skin contact
Wash affected skin with soap and water and
rinse well. Remove contaminated clothing.
Consult doctor in the event of pain or
discomfort.
After contact with eyes
Rinse eyes under flowing water for at least ten
minutes with the lids open; also rinse under
lids. Immediately consult a doctor in case of
any pain or discomfort.
Symbol Explanation
General warning
Adhere to the instructions for use
Table 4: Meaning of safety markings
Symbol Explanation
Read the instructions
Separate collection of electrical
and electronic devices
Separate collection of ordinary
and rechargeable batteries
Must not be thrown into fire
(burning prohibited)
It is forbidden to open any
batteries
Device of protection class II
Only suitable for use indoors
Fuse (device fuse)
EU conformity
Recyclable material
Protect from temperatures
above 50 °C and direct sunlight
Table 5: Safety instructions
max. 50°C

MY22H03 - 32_1.0_04.10.2021 18
Safety
After swallowing
Rinse out mouth with water. Never induce
vomiting. Risk of aspiration.
If a person is lying on their back and vomiting,
place them in the recovery position. Seek
medical advice immediately.
Environmental protection measures
Never allow brake fluid to flow into the sewage
system, water courses or groundwater.
Notify the relevant authorities if fluid
penetrates the ground, water courses or the
sewage system.
Dispose of leaked brake fluid in an
environmentally responsible way in accordance
with statutory regulations (see Section 10.1).
The brake system must be repaired
immediately if brake fluid leaks out. Contact
specialist dealer.
2.8.3 Battery vapours emitted
Vapours may be emitted if the battery is damaged
or used improperly. The vapours may cause
respiratory tract irritation.
Get into fresh air.
Consult doctor in the event of pain or
discomfort.
After contact with eyes
Carefully rinse eyes with plenty of water for at
least 15 minutes. Protect unaffected eye. Seek
medical advice immediately.
After skin contact
Remove any solid particles immediately.
Rinse the affected area with plenty of water for
at least 15 minutes. Then dab the affected skin
gently. Do not rub dry.
Remove contaminated clothing immediately.
Immediately consult a doctor if there is any
redness, pain or discomfort.
2.8.4 Battery fire
The safety electronics may fail if the battery is
damaged or faulty. The residual voltage can
cause a short circuit. The battery may self-ignite
and explode.
1Keep your distance if the battery becomes
deformed or starts to emit smoke.
2If charging, remove the plug connector from
the socket.
3Contact the fire service immediately.
Use Class fire extinguishers to put out the fire.
Never extinguish damaged batteries with water
or allow them to come into contact with water.
Inhaling vapours can cause intoxication.
Stand on the side of the fire where the wind is
blowing from.
Use breathing apparatus if possible.
2.8.5 Oil and lubricant leaks from the rear
frame damper
Dispose of leaked oils and lubricants in an
environmentally responsible way in
accordance with statutory regulations (see
Section 10.1).
Contact specialist dealer.
2.8.6 Oil and lubricant leaks from the fork
Dispose of leaked oils and lubricants in an
environmentally responsible way in
accordance with statutory regulations (see
Section 10.1).

MY22H03 - 32_1.0_04.10.2021 19
Description
3 Description
3.1 Proper use
All check lists and instructions for actions in these
operating instructions must be met. Approved
accessories can be installed by specialist staff.
Use the pedelec when it is in perfect, proper
working order only. National requirements may
apply to the pedelec which the standard
equipment may not meet. Different regulations
apply across the country to the riding light,
reflectors and other components when riding on
public roads. The general laws and the
regulations for the prevention of accidents and
environmental protection in the respective country
of use must be adhered to.
The rechargeable batteries are designed to
supply power to the pedelec motor only. Never
use the batteries for other purposes.
Each pedelec is assigned a pedelec type, which
determines its proper use, function and area of
use.
City and trekking
bicycles
Child's bicycles/
bicycles for young
adults
Mountain bikes Racing bicycle Cargo bike Folding bicycle
City and trekking
bicycles are designed
for comfortable, daily
use and are suitable
for riding on public
roads.
Cycles for children
and young adults are
suitable for riding on
public roads.
Legal guardians must
read the operating
instructions before
putting the bike into
use. Tell children and
young people what
the operating
instructions contain
in a way appropriate
to their age.
Check the size of the
pedelec every 3
months for ortho-
paedic reasons.
Check compliance
with the maximum
permitted total weight
(PTW) every 3
months.
Mountain bikes are
designed for sports
use. The design char-
acteristics include a
short wheelbase, a
sitting position with
the rider inclined
towards the front, and
a brake requiring low
actuation force.
Mountain bikes are
sports bikes and not a
means of transport.
They require an
adaptation period in
addition to physical
fitness. Learning how
to ride a mountain
bike takes practice,
especially braking
and riding around
bends.
The strain on hands,
wrists, arms, shoul-
ders, the neck and
back is considerable.
Inexperienced riders
tend to brake too hard
and lose control as a
result.
Racing bikes are
designed for fast
rides on roads and
paths with a good,
undamaged road
surface.
Racing bikes are
sports bikes and not a
means of transport.
Racing bikes are
characterised by their
lightweight structure
and a design which is
stripped to the
minimum parts
required for riding.
The frame geometry
and the layout of the
operating elements
are designed to allow
the bike to be ridden
at high speeds.
Learning how to ride
slowly, apply the
brakes and get on
and off the bike safely
takes practice due to
the frame design.
The sitting position is
athletic. The physical
strain on hands,
wrists, arms, shoul-
ders, the neck and
back is considerable.
The sitting position
requires a high level
of physical fitness.
Cargo bikes are suit-
able for transporting
loads on public roads
on a daily basis.
The transportation of
loads requires skill
and physical fitness
in order to balance
the additional weight.
The very varied
loading conditions
and weight distribu-
tions require special
practice and skill
when braking and
riding in bends.
A longer period is
required to adaptation
to the length, width
and turning circle.
You need to be
cautious when riding
a cargo bike. You
must pay attention to
traffic on public roads
and the condition of
the route.
Folding bicycles are
suitable for riding on
public roads.
Folding bikes can be
folded together and
thus save space
when they are trans-
ported, e.g. in cars or
on local transport.
The folding function
of the folding bicycle
makes it necessary to
use smaller wheels
and longer brake
cables and Bowden
cables. Therefore, in
case of an increased
load, a reduction in
riding stability and
braking power, dimin-
ished comfort and
reduced durability are
to be expected.
Table 6: Proper use for each pedelec type