HESA TCN-20M User manual

1/38
User Manual
IP CA M E R A
TCN-20M (COD. KUNTC20M)
DT01846HE0510R00

2/38
WARINGS
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MISTURE.
DO NOT INSERT ANY METALLIC OBJECT THROUGH VENTILATION GRILLS.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION_TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
COPYRIGHT
THE TRADEMARKS MENTIONED IN THE MANUAL ARE LEGALLY REGISTERED
TO THEIR RESPECTIVE COMPANIES.

3/38
Content
I. PREFACE.............................................................................................................................................. 4
II. PRODUCT SPECIFICATIONS............................................................................................................. 4
III. PRODUCT INSTALLATION ................................................................................................................. 6
A. MONITOR SETTING ............................................................................................................................................6
B. HARDWARE INSTALLATION AND I/O PIN ASSIGNMENT ....................................................................................7
C. IP ASSIGNMENT .................................................................................................................................................9
D. INSTALL ACTIVEX CONTROL:..........................................................................................................................11
IV. LIVE VIDEO ........................................................................................................................................ 13
V. CONFIGURATION .............................................................................................................................. 15
A. SYSTEM............................................................................................................................................................16
B. NETWORK ........................................................................................................................................................19
C. A/V SETTING ...................................................................................................................................................25
D. EVENT LIST......................................................................................................................................................30
VI. NETWORK CONFIGURATION.......................................................................................................... 35
VII. FACTORY DEFAULT .......................................................................................................................... 37
VIII. PACKAGE CONTENTS ..................................................................................................................... 37
APPENDIX I ................................................................................................................................................. 37
V1.0_090903

4/38
I. Preface
This is a CMOS IP camera with the web server built in. User can view real-time
video via IE browser. It supports H.264, JPEG and MPEG4(3GPP Only) video
compression which provides smooth and high video quality. The video can be
stored in the SD card and playback remotely.
With user friendly interface, it is an easy-to-use IP camera which is designed for
security application.
II.Product Specifications
2M-Pixel CMOS Sensor
Power over Ethernet (Optional)
H.264/ MJPEG/ MPEG4 (3GPP Only) Compression Format
SD Card backup
2-way audio
Support Cell phone/PDA/3GPP
2 Streaming (H.264/ M-JPEG)
SDK for Software Integration
Free Bundle 36 Channel Recording Software
Specifications
Hardware
CPU ARM 9 ,32 bit RISC
RAM 128MB
Flash 8MB
Image sensor 1/3” CMOS (2M-Pixel)
Lens Changeable Yes, CS Mount
Support DC IRIS Yes
I/O 1 in/ 1 Relay Out
RS-485 Yes
Video Out x1
Audio in Mic Built-in
Audio Out x1 (RCA Type)
Power over Ethernet Yes
Power DC 12V, 450mA
Dimensions 58mm (W) x 65mm (L) x 131.5mm (D)
Network

5/38
Ethernet 10/ 100 Base-T
Network Protocol HTTP, TCP/ IP, SMTP, FTP, PPPoE, DHCP,
DDNS, NTP, UPnP, 3GPP
Wireless (Optional)
Wireless 802.11b/g
Security WEP,WPA-PSK,WPA2-PSK
System
Video Resolution
1600x1200, 1280x1024, 1280x960,1280x720,
800x600,640x480, 320x240, 176x144
Triple Streaming Yes
CMOS setting Brightness, Contrast, Sharpness, BLC, Night
Mode
Image snapshot Yes
Full screen monitoring Yes
Privacy Mask Yes, 3 different areas
Compression format H.264/ M-JPEG/ MPEG4(3GPP only)
Video bitrates adjust CBR, VBR
Motion Detection Yes, 3 different areas
Triggered action Mail, FTP, Save to SD card, Relay
Pre/ Post alarm Yes, configurable
Security Password protection
Firmware upgrade HTTP mode, can be upgraded remotely
Simultaneous
connection
Up to 10
Audio Yes, 2-way
SD card management
Recording trigger Motion Detection, IP check, Network break
down (wire only), schedule, alarm
Video format AVI, JPEG
Video playback Yes
Delete files Yes
Web browsing requirement
OS Windows 2000, XP, 2003, Microsoft IE 6.0 or
above
Hardware Suggested Intel Dual Core 1.66G,RAM: 1024MB, Graphic
card: 128MB
Minimum Intel-C 2.8G, RAM: 512MB, Graphic card: 64MB

6/38
III. Product Installation
A. Monitor Setting
i. Right-Click on the desktop. Select “ Properties”
ii. Change color quality to highest (32bit).

7/38
B. Hardware Installation and I/O Pin
Assignment
i. Connect power adaptor
ii. Connect IP Cam to PC or network with Ethernet cable
iii. Set up the network configurations according to the network
environment. For further explanation, please refer to chapter VI,
“Network Configuration for IP CAMERA”.
iv. PoE ( Power Over Ethernet) 802.3af, 15.4W PoE Switch is recommended
Power over Ethernet (PoE) is a technology that integrates power into a
standard LAN infrastructure. It enables power to be provided to the
network device, such as an IP phone or a network camera, using the
same cable as that used for network connection. It eliminates the need
for power outlets at the camera locations and enables easier application
of uninterruptible power supplies (UPS) to ensure 24 hours a day, 7
days a week operation.

8/38
Ethernet
PoE
Switch
PoE IP Camera
PoE IP Camera
Ethernet Cable
Ethernet Cable

9/38
C. IP Assignment
i. Use the software, “IP Installer” to assign the IP address of IP CAMERA.
The software is in the attached software CD.
ii. IP installer supports two languages
a. IPInstallerCht.exe_Chinese version
b. IPInstallerEng.exe_English version
iii. There are 3 kinds of IP configuration.
a. Fixed IP (Public IP or Virtual IP)
b. DHCP (Dynamic IP)
c. Dial-up (PPPoE)
iv. Execute IP Installer
v. For Windows XP SP2 user, it may popup the following message box.
Please click “Unblock”.
vi. IP Installer configuration:
vii. IP Installer will search all IP Cameras connected on Lan. The user can
click “Search Device” to search again.
viii. Click one of the IP Camera listed on the left side. The network
configuration of this IP camera will show on the right side. You may
change the “name” of the IP Camera to your preference (eg: Office,
warehouse). Change the parameter and click “Submit” then click “OK”.
It will apply the change and reboot the Device.

10/38
ix. Please make sure the subnet of PC IP address and IP CAM IP address
are the same.
The same Subnet:
IP CAM IP address: 192.168.1.200
PC IP address: 192.168.1.100
Different Subnets:
IP CAM IP address: 192.168.2.200
PC IP address: 192.168.1.100
To Change PC IP address:
Control PanelNetwork ConnectionsLocal Area Connection
PropertiesInternet Protocol (TCP/IP) Properties
Please make sure your IP Camera and PC have the same Subnet. If not,
please change IP Camera subnet or PC IP subnet accordingly.
x. A quick way to access remote monitoring is to left-click the mouse twice
on a selected IP Camera listed on “Device list” of IP Installer. An IE
browser will be opened.
xi. Then, please key in the default “user name: admin” and “password:
admin”.

11/38
D. Install ActiveX control:
For the first time to view the camera video via IE, it will ask you to install the
ActiveX component.
If the installation failed, please check the security setting for the IE browser.
i. IE Tools Internet Options… Security Tab Custom Level… 
Security Settings Download unsigned ActiveX controlsSelect
“Enable” or Prompt.
ii. IE Tools Internet Options… Security Tab Custom Level…
Initialize and script ActiveX controls not marked as safe Select
“Enable” or Prompt.

12/38
12
34
5
When popup the following dialogue box, click “Yes”.

13/38
IV. Live Video
Start a IE browser, type the IP address of the IP camera in the address field. It will
show the following dialogue box. Key-in the user name and password. The default
user name and password are “admin” and “admin”.
When connect to the IP CAMERA_The following program interface shows.

14/38
1. _Get into the administration page
2. _Video Snapshot
3. Show system time, video resolution, and video refreshing rate
4. Select video streaming source (When streaming 2 setting in_Video Setting_is closed, this
function will not display)
5. IP Camera supports 2-way audio. Click the “Chatting” check box. Then you can
use microphone which connects to the PC to talk to server side, which is IP
Camera side
6. Control the relay which is connected to this camera.
Double-click the video, it will change to full screen mode. Press “Esc” or double-click
the video again, it will change back to normal mode.
Right-Click the mouse on the video, it will show a pop-up menu.
1. Snapshot_Save a JPEG picture
2. Record Start_Record the video in the local PC. It will ask you where to save the
video. To stop recording, right-click the mouse again. Select “Record Stop”. The
video format is AVI. Use Microsoft Media Player to play the recorded file.
3. Mute_Turn of the audio. Click again to turn on it.
4. Full Screen_Full-screen mode.
5. ZOOM: Enable zoom-in and zoom-out functions. Select “Enable digital zoom”
option first within the pop-up dialogue box and then drag and drop the bar to
adjust the zoom factors.

15/38
V. Configuration
Click to get into the administration page. Click to go back to the live
video page.

16/38
A.System
i_System Information
a. Server Information: Set up the camera name, select language, and
set up the camera time.
1. Server Name_This is the Camera name. This name will show
on the IP Installer.
2. Select language_There are English, Traditional Chinese, and
Simplified Chinese to select. When change, it will show the
following dialogue box for the confirmation of changing
language.
b. OSD Setting: Select a position where date & time stamp / text
showing on screen.
Moreover, click Text Edit can entry to adjust the OSD contents
which is including Size and Alpha of text. Finally, click Upgrade
button to reserve the setting.
c. Server time setting_Select options to set up time - “NTP”,
“Synchronize with PC’s time”, “Manual”, “The date and time remain
the same”.

17/38
ii_User Management
IP CAMERA supports three different users, administrator, general user,
and anonymous user.
a. Anonymous User Login_
Yes_Allow anonymous login
No_Need user name & password to access this IP camera
b. Add user_
Type the user name and password, then click “Add/Set”.
c. Click “edit” or “delete” to modify the user.

18/38
iii_System update_
a. To update the firmware online, click “Browse…” to select the
firmware. Then click “Upgrade” to proceed.
b. Reboot system_re-start the IP camera
c. Factory default_delete all the settings in this IP camera.
d. Setting Management_User may download the current setting to
PC, or upgrade from previous saved setting.
1. Setting download:
Right-click the mouse button on Setting Download Select
“Save AS…” to save current IP CAM setting in PC Select
saving directory Save
2. Upgrade from previous setting
Browse search previous setting open upgrade 
Setting update confirm click index.html. to return to main
page

19/38
B.Network
i_IP Setting
IP Camera supports DHCP and static IP.
a. DHCP_Using DHCP, IP Camera will get all the network
parameters automatically.
b. Static IP_Please type in IP address, subnet mask, gateway, and
DNS manually.
c. Port Assignment: user may need to assign different port to avoid
conflict when setting up IP assignment.
1. Web Page Port: setup web page connecting port and video
transmitting port (Default: 80)
2. RTSP Port: setup port for RTSP transmitting (Default: 554)
3. RTP Start and End Port: in RTSP mode, you may use TCP
and UDP for connecting. TCP connection uses RTSP Port
(554). UDP connection uses RTP Start and End Port.
d. UPnP
This IP camera supports UPnP, If this service is enabled on your
computer, the camera will automatically be detected and a new icon will
be added to “My Network Places.”
Note: UPnP must be enabled on your computer.

20/38
Please follow the procedure to activate UPnP
1. open the Control Panel from the Start Menu
2. select Add/Remove Programs
3. Select Add/Remove Windows Components and open
Networking Services section
4. Click Details and select UPnP to setup the service
5. The IP device icon will be added to “MY Network Places”
6. User may double click the IP device icon to access IE browser
ii_PPPoE_
Select “Enabled” to use PPPoE.
Key-in Username and password for the ADSL connection.
Send mail after dialed_When connect to the internet, it will send a mail
to a specific mail account. For the mail setting, please refer to “Mail and
FTP” settings.
iii_DDNS_
It supports DDNS (Dynamic DNS) service.
a. DynDNS_