hesotec electrify eSat R10 User guide
Installation and operating instruction
Charging station electrify eSat
for electric & hybrid vehicles
Type: r10
Version: 09.2019
ii
Contents
1Important Information and safety instructions.....................................................1
1.1 Foreword.........................................................................................................1
1.2 General safety instructions..............................................................................1
1.3 Safety instructions in this manual....................................................................2
2Poduct overview and dimensions.........................................................................3
2.1 Type plate.......................................................................................................3
2.2 Charging Station .............................................................................................3
2.3 Foundation Frame (accessory) Art. 00010033.................................................4
2.4 Technical Data................................................................................................5
3Installation..............................................................................................................8
3.1 Demands on Location of Charging Stations Location......................................8
3.2 Creation of the Charging Stations Foundation.................................................9
3.3 Assembly of Charging Station.......................................................................10
3.3.1 Assembly with Montage with accessory “Foundation Frame”............10
3.3.2 Assembly on an alternative Ground..................................................11
3.1 Electrical Installation......................................................................................13
3.1.1 Electrical Installation of the Charging Station....................................14
4Operation..............................................................................................................15
4.1 Control Element ............................................................................................15
4.2 LED –Display ...............................................................................................15
4.3 Charging Process..........................................................................................17
4.3.1 Charging station without RFID authorization.....................................17
4.3.2 Charging station with RFID authorization..........................................18
4.3.3 Charging Station with App Authorization (electrify Control Center)....19
5Troubleshooting...................................................................................................20
5.1 Troubleshooting ............................................................................................20
5.2 Repair work...................................................................................................21
6Maintenance / Disposal........................................................................................22
6.1 Maintenance .................................................................................................22
6.2 Disposal........................................................................................................22
7Appendix...............................................................................................................23
7.1 CE-Label and Declaration of Conformity .......................................................23
8Notes.....................................................................................................................24
Important Information and safety instructions 1
1 Important Information and safety instructions
1.1 Foreword
We are pleased that you have chosen the electrify eSat charging station of hesotec electrify.
With hesotec electrify, e-mobility is no longer a dream of the future but a reality.
With the electrify eSat you invest in an innovative technology, connected with a sophisticated
design and robust compactness. Thanks to the modular and scalable design, it is not only
possible to stylishly load on your own doorstep. It is also possible to offer individual complete
solutions for companies. The charging unit complies with all existing safety guidelines and
standards.
Read these installation and operating instructions completely before you start with the instal-
lation and commissioning. Keep this manual for future reference.
1.2 General safety instructions
To ensure proper installation and safe operation, follow the safety instructions given in this
manual. Improper handling or non-compliance with the safety instructions may result in dam-
age to the device itself, serious injury, fire or death. It is also advisable to ensure that every
user of the charging unit has access to content-related aspects about operation and in par-
ticular to safety instructions.
The installation, commissioning and maintenance of the electrify eSat may only be carried
out by a qualified electrician. The operation of the loading unit may only be carried out after a
technically perfect installation with subsequent acceptance. Faults and repairs that lead to
damage to persons, to the device itself or other consumers may only be carried out by quali-
fied specialist personnel.
In case of malfunctions and malfunctions due to a faulty installation, first contact the compa-
ny that carried out the installation. If the problem persists, contact the hesotec electrify hot-
line.
Phone +49(0) 2064 / 60 105 –60
Mail electrify@hesotec.de
Important Information and safety instructions 2
Hesotec electrify assumes no liability for the following cases in the event of personal injury or
property damage:
•Disregard of the installation and operating instructions
•Installation of unqualified technical personnel
•Structural alterations to the charging station
•Configuration changes of the charge controller
•Improper handling
•Use of unauthorized spare parts or accessories
1.3 Safety instructions in this manual
This manual contains essential information for the installation and commissioning of the elec-
trify eSat charging station of hesotec electrify. The following safety instructions are essential
to be read and followed.
The warnings contained in this installation and operating manual must be observed with
great care. The meaning of the individual markings is described below:
Mark
Meaning
DANGER !
Safety note on a hazard with electrical voltage
Non-observance of the instructions may result in electrical damage to the
device itself, serious injury, and death.
ATTENTION !
Safety information on a hazard
Non-observance of the instructions may result in damage to the device
itself or other consumers. Execution with special care!
NOTE !
Important information and special features
For a successful operation, the instructions should be carried out as
needed.
Poduct overview and dimensions 3
2 Poduct overview and dimensions
In this chapter you will get an overview of product information with the necessary dimensions
for the optimal planning and preparation.
2.1 Type plate
2.2 Charging Station
The purchased electrify eSat charging station is already fully assembled and delivered after a
successful quality control. It is only a secured supply line between the house sub-distribution
and the charging station needed. The respective requirements for the power connection can
be found in the technical data.
electrify eSat r10 charging station, left: 3D model; right: dimensions (measuring unit mm)
Information on the type plate
•Manufacturer
•Series
•Model
•Power
•Serial number
•Manufacturing
date
•
•Rated current
•Nominal voltage
•Nominal frequency
•Power supply
•Protection class
Poduct overview and dimensions 4
2.3 Foundation Frame (accessory) Art. 00010033
For the creation of the ground foundation for safe and stable attachment of the charging sta-
tion, hesotec electrify optionally offers a foundation frame, which is poured in with concrete.
With the help of prefabricated bolting points the assembly of the charging column is facilitat-
ed. The height can be adjusted on request.
Top and side view of foundation frame (measuring unit mm)
Three-dimensional view of foundation frame
Poduct overview and dimensions 5
2.4 Technical Data
eSat r10 Base 11kW / 22kW
Vehicle connection (output)
1 x Charging socket type 2
16 A* / 32 A, with lock acc. IEC62196-2
Output voltage
230 / 400 V
Maximum charging current
16 A* / 32 A
Maximum charging power
11 kW* / 22 kW
Shutdown
All poles
Components
DC fault current detection
electronic, I∆n d.c. ≥6mA
Installation contactor
4-pole with contact monitoring
Protection class
IP54
Communication
Interface
WLAN, OCPP**
Authorization
APP**, RFID**
Requirement power connection
Mains connection
5 x 4 mm2* / 5 x 6 mm2
Rated voltage
230 / 400 V
Rated current
16 A* / 32 A
Safeguarding
20 A* / 32 A, 3-poles, B-characteristics
Safeguarding charge controller
6 A, 1-poles, B- characteristics
AC fault current detection
RCCB, Typ A, 30mA
Dimensions
Height
970 mm
Diameter
114 mm
Socket (height / center)
750 mm
*) Technical data for a maximum charging power of 11 kW
**) Extension via app purchase possible
Poduct overview and dimensions 6
*) Technical data for a maximum charging power of 11 kW
**) Extension via app purchase possible
eSat r10 Smart 11kW / 22kW
Vehicle connection (output)
1 x Charging socket type 2
16 A* / 32 A, with lock acc. IEC62196-2
Output voltage
230 / 400 V
Maximum charging current
16 A* / 32 A
Maximum charging power
11 kW* / 22 kW
Shutdown
All poles
Components
DC fault current detection
electronic, I∆n d.c. ≥6mA
Installation contactor
4-pole with contact monitoring
Protection class
IP54
Energy meter
Typ PX EEM 357
Communication
Interface
WLAN, OCPP**; LoRaWAN**
Authorization
APP, RFID
Management
APP statistics, Chargemanagementsystem
Requirement power connection
Mains connection
5 x 4 mm2* / 5 x 6 mm2
Rated voltage
230 / 400 V
Rated current
16 A* / 32 A
Safeguarding
20 A* / 32 A, 3-poles, B-characteristics
Safeguarding charge controller
6 A, 1-poles, B- characteristics
AC fault current detection
RCCB, Typ A, 30mA
Dimensions
Height
970 mm
Diameter
114 mm
Socket (height / center)
750 mm
Poduct overview and dimensions 7
*) Technical data for a maximum charging power of 11 kW
eSat r10 Business 11kW / 22kW
Vehicle connection (output)
1 x Charging socket type 2
16 A* / 32 A, with lock acc. IEC62196-2
Output voltage
230 / 400 V
Maximum charging current
16 A* / 32 A
Maximum charging power
11 kW* / 22 kW
Shutdown
All poles
Components
DC fault current detection
electronic, I∆n d.c. ≥6mA
Installation contactor
4-pole with contact monitoring
Protection class
IP54
Energy meter
Typ PX EEM 357
Communication
Interface
WLAN, LoRaWAN, TCP/IP, RJ45, LTE, OCPP
Authorization
APP, RFID
Management
APP statistics, Chargemanagementsystem
Requirement power connection
Mains connection
5 x 4 mm2* / 5 x 6 mm2
Rated voltage
230 / 400 V
Rated current
16 A* / 32 A
Safeguarding
20 A* / 32 A, 3-poles, B-characteristics
Safeguarding charge controller
6 A, 1-poles, B- characteristics
AC fault current detection
RCCB, Typ A, 30mA
Dimensions
Height
970 mm
Diameter
114 mm
Socket (height / center)
750 mm
Installation 8
3 Installation
3.1 Demands on Location of Charging Stations Location
DANGER !
Safety note on a hazard with electrical voltage
Pay attention to a proper installation. Non-observance of the require-
ments leads to a danger with electric voltage.
The electrify eSat charging station is for outdoor and indoor use designed. For the installation
of the loading unit, regulations regarding the location of installation must be ensured. Only in
this way safe operation can be guaranteed.
The following requirements must be met:
•No instillation in vulnerable areas with a high risk of flooding.
•No instillation in vulnerable areas with a risk of explosion.
•Enough distance to other technical equipment.
•Select installation location so that the charging station can be reached easily with the
parked vehicle (charging cable must not be strained during charging operation!).
•No direct spray water.
•Ambient temperature between -25 °C and 40 °C (-13°F and 104°F).
•For installation of low-voltage systems, the specifications IEC 60364-1 and IEC
60364-5-52 must complied.
•In order to withstand mechanical stresses, the mounting surface must be designed
with sufficient strength.
•Make sure that the power supply is sufficiently dimensioned. Note that the sizing
does not exceed the slot of the cable routing of the socket. (Information on power
connection: see technical data)
NOTE !
Important information and special features
Avoid a confusing installation site to prevent unnecessary damage to the
charging station.
While selecting the location of the charging station, remember to avoid a possible knock
down of the charging station. If necessary, set up a collision protection. Also avoid placement
near entry and exit points. Set up the charging station so that the use of rescue vehicles is
not restricted.
Installation 9
3.2 Creation of the Charging Stations Foundation
NOTE !
Important information and special features
For safe and stable mounting of the charging station, we recommend the
accessory "Foundation Frame" by hesotec electrify.
DANGER !
Safety note on a hazard with electrical voltage
Make sure that the supply line is de-energized at the time of the creation
of the foundation. Failure to observe the safety instructions can lead to a
risk of death due to electrical voltage.
Observe alignment of the foundation frame!
See assembly instructions for foundation
frame.
Foundation creation with accessory "foundation frame"
After digging the soil, shutter the area of the foundation. Then insert the foundation frame
and guide an empty conduit through the provided opening. To align the base frame, pay at-
tention to the front mark, which is located on the mounting plate. Next you can lead the sup-
ply line through the empty conduit. Leave a sufficient length above the ground level. Level
the foundation frame, making sure the foundation plate is flush with the ground level. Then fill
the lower 2/3 of the foundation with class C30 / 25 concrete and let it set. The remaining 1/3
should be filled with shrink-free concrete, so that the foundation plate lies flush. After com-
plete setting, the assembly takes place.
Installation 10
3.3 Assembly of Charging Station
DANGER !
Safety note on a hazard with electrical voltage
Make sure that the supply line is de-energized at the time of installation.
Failure to observe the safety instructions can lead to a risk of death due
to electrical voltage.
The electrify charging station eSat should only be installed by qualified personnel. Please
refer to the respective subchapters for the respective assembly steps. Make sure that the
supply line is de-energized at the time of the assembly!
3.3.1 Assembly with Montage with accessory “Foundation Frame”
The electrify charging station eSat is already preassembled in the factory. To assemble the
charging station, in combination with the accessory "foundation frame", proceed as follows:
Installation in combination with foundation frame
1. First loosen the 3 side screws at the lower end of the charging station.
(similar to DIN 7991 M5x12 A2)
2. Then gently pull the black socket out of the charging station.
Installation 11
3. Feed the supply cable through the cable gland of the base and screw the socket to the
foundation frame, which has already been set in concrete, using the screws supplied.
(DIN 912 M8x25 A2)
4. Before screwing the charging station to the base, read the chapter "3.4.1 Electric in-
stallation of the Charging Station".
5. After the successful electrical installation, place the charging post on the base and
screw it with the 3 lateral screws. (similar to DIN 7991 M5x12 A2)
3.3.2 Assembly on an alternative Ground
The electrify charging station eSat is already preassembled in the factory. To install the
charging station on an alternative ground, proceed as follows:
Installation on alternative ground
1. First loosen the 3 side screws at the lower end of the charging station.
(similar to DIN 7991 M5x12 A2)
2. Then gently pull the black socket out of the charging station.
3. Place the base on the existing foundation and adjust it
4. Mark the mounting points of the base on the foundation.
Installation 12
5. Drill the previously marked holes (ø 10 mm). Use the included mounting kit for mount-
ing. Make sure that the fixing dowels are sunk into the foundation and do not protrude
above.
6. Feed the supply cable through the cable gland of the base and screw the base with
the screws provided. (DIN 912 M8x25 A2)
7. Before screwing the charging station to the base, read the chapter "3.4.1 Electric in-
stallation of the Charging Station".
8. After the successful electrical installation, place the charging post on the base and
screw it with the 3 lateral screws. (similar to DIN 7991 M5x12 A2)
ATTENTION !
Safety information on a hazard
Make sure that the ground foundation has sufficient strength. Failure to
follow the instructions may result in damage to the device itself or to oth-
er consumers.
Installation 13
3.1 Electrical Installation
DANGER !
Safety note on a hazard with electrical voltage
Make sure that the cables are de-energized at the time of installation.
Failure to follow the instructions may result in a risk of death due to elec-
trical voltage.
ATTENTION !
Safety information on a hazard
Failure to follow the instructions may result in damage to the device itself
or other consumers. Execution with special care!
The electrical installation of the charging station may only be carried out by qualified person-
nel. When installing the electrical system, make sure that the cables are not damaged or
crushed. These could interfere with the functions in later use, cause defects or even cause a
fire.
The following table shows the connection diagram of the connection point between the
ground side supply line and the charging unit cables including the functional description.
Supply Line Ground
Terminal
Strip
Loading Unit
Color
Function
Label
Color
Function
-
Phase for power sup-
ply / charge controller
LR
black
Phase for power sup-
ply / charge controller
brown
Phase 1
L1
brown
Phase 1
black
Phase 2
L2
black
Phase 2
grey
Phase 3
L3
grey
Phase 3
blue
Neutral conductor
N
blue
Neutral conductor
green/yellow
Protective conductor
PE
green/yellow
Protective conductor
Connection diagram terminal strip electrify eSat r10
NOTE !
Important information and special features
Please take the requirements of the power connection from the technical
data sheet in chapter 2.4.
Installation 14
3.1.1 Electrical Installation of the Charging Station
The electrify eSat charging station is already preassembled in the factory and wired electron-
ically. All you have to do is connect the supply line to the connection socket.
For the electrical installation of the charging station, proceed as follows:
1. Connect the 5-wire cable coming from the ground to the terminal strip according to
the terminal label. (L1, L2, L3, N, PE)
2. Connect the 1-wire cable coming from the ground according to the terminal label to
the left of L1. (LR -> Supply charge controller)
3. Insert the plug coming in from the charging station into the terminal strip.
Wiring the electrify eSat charging station
NOTE !
Important information and special features
We recommend installing an extra secured 1-wire supply cable for the
charge controller. As a result, the communication is maintained in the
event of a fault. Optionally, the controller can be operated with a jumper
to L1.
Operation 15
Blue
White
Red
Green
Yellow
Orange
Pink
Purple
4 Operation
4.1 Control Element
The following graphic shows the main operating elements of the electrify eSat r10 charging
station:
Operating elements of the electrify Charging Station eSat
4.2 LED –Display
The electrify eSat signals the respective operating status with the aid of the LED display.
With the electrify charge control app, the user can choose between 9 shades.
1. RFID –Card Reader
2. LED - Display
3. Charging Socket
4. Sealing Cap
Operation 16
Green
Blue
Blue
White
Red
The electrify eSat charging station is preconfigured with a color combination to indicate the
operating status. The default color scheme, with the associated operating status, is shown in
the following table:
Graphic
Operating Status
State A: Charging Station is ready for operation.
State B: Electric vehicle is plugged in. (pulsating)
State C: Charging is active.
Wait for authorization via app or RFID card.
State E: There is a fault at the charging station.
NOTE !
Important information and special features
The color scheme is configured with the electrify Charge Control app.
Not only the color but also the dynamics can be adjusted. (Light perma-
nent or pulsating)
For more information, see the Quick Guide of the electrify app.
Operation 17
4.3 Charging Process
The charging process of the electrify charging stations is the same for all product variants.
No matter if you decide for the base, smart or business. Only the approval of the charging
process is different among each other.
4.3.1 Charging station without RFID authorization
Process Step
Information
Graphic
1. First check the operating
status of the eSat charging
station.
eSat charging station is
ready for operation with
green LED display.
2. Connect the charging plug
to the vehicle to be charged.
After the charging plug is
successfully connected to
the vehicle, the locking takes
place. Further information
can be found in the operating
instructions of the vehicle.
3. Connect the charging plug
to the electrify eSat charging
station.
If the connection is success-
ful, the charge controller
checks the operating status
and the locking of the charg-
ing plug follows.
4. Charging is started.
After a successful authoriza-
tion, the loading process is
released. The LED indicator
lights up blue.
5. End charging process
prematurely.
The charging process can be
stopped via the vehicle. The
latter is taken from the oper-
ating instructions of the vehi-
cle
Table of contents
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