Heta SCAN-LINE 8 GAS User manual

1
INSTALLATION MANUAL
DANISH DESIGN . DANISH QUALITY . DANISH PRODUCTION
www.heta.dk
EN
SCAN-LINE 8 GAS
Please leave these instructions behind with the device

2
Heta A/S
Jupitervej 22,
DK-7620 Lemvig
Phone: [phone]
E-mail: [email protected]
Copyright © 2014
Heta is a registered
trademark of Heta A/S
25.05.2022
0037-1825 Version 1,1
Printed in Denmark
Subject to printing errors
and changes.
Contents
Before installation 3
With your new gas stove you should find 4
1 CE statement 5
2 IMPORTANT SAFETY INFORMATION 5
3 WARRANTY 6
4 REMOTE CONTROL WITH FULL
ELECTRONIC IGNITION 7
4.1 Adjusting the communication code 7
4.2 Igniting the pilot light 7
4.3 Igniting the main burner 7
4.4 Switching off the fireplace 7
5 INSTALLATION PREPARATION AND
- INSTRUCTION 8
5.1 Relevant norms and guidelines 8
5.2 Attention points gas fireplace 8
5.3 Appliance Installation 8
5.4 Attention points gas connection 8
5.5 Requirements flue and wall terminals 8
5.6 Basements, Lightwells and Retaining walls 8
6 FIRE SAFE INSTALLATION 9
6.1 Fire safety device set-up 9
6.2 Assembly regulations with flammable materials 10
7 ATTENTION POINTS GAS FLUE 11
7.1 Installation of flue material 11
8 INSTALLATION CHECK AND FIRST USAGE 11
8.1 Renovation/new construction 11
8.2 Checking the gas lines 11
9 ELECTRICAL CIRCUIT 12
9.1 Domotica 12
9.2 Element4 ProControl App. 12
10 MAINTENANCE INSTRUCTION 13
10.1 Maintenance 13
10.2 Cleaning the glass 13
10.3 How to open the door 14
11 DECORATION ARRANGEMENT 15
12 USER INSTRUCTION 16
12.1 Hand over to the customer 16
12.2 Maintenance instructions for the installer 16
12.3 Ceramic parts 16
12.4 Replacement of parts 16
12.5 Packaging materials 16
A FIRST AID FOR MALFUNCTION......................... 17
B ERRORS CODES PROCONTROL APP............... 21
B.1 Messages shown in app ..................................... 21
B.2 Messages shown in remote ................................ 22
C FAULTS AND ERROR CODES IN THE REMOTE 23
C.1 F41 error ............................................................. 23
C.2 Router information............................................... 23
D LOCATION TERMINAL ....................................... 24
D.1 Terminal location with vertical exhaust (C11)...... 24
D.2 Terminal location with Horizontal exhaust (C31). 24
E GENERAL RULES
FOR FLUE GAS EXTRACTION ........................... 25
E.1 Power-Fan........................................................... 25
E.2 Determining the flue gas extraction diameter ..... 25
F CALCULATION TABLE FLUE GAS REDUCTION 26
F.1 Horizontal terminal flue diameter 200/130 .......... 26
F.2 Vertical terminal flue diameter 200/130............... 26
F.3 Vertical terminal flue diameter 150/100............... 26
G TECHNICAL DATA .............................................. 27
H ECODESIGN........................................................ 28
H.1 Ecolabels............................................................. 28
H.2 placement of logretainer ..................................... 28
I DIMENSIONAL DRAWINGS................................ 29
J INSTALLATION OF FLUE COLLAR
AT TOP OUTLET ................................................. 30
K INSTALLATION OF FLUE COLLAR
AT BACK OUTLET............................................... 31
L PLACEMENT OF INTERIOR GLASS,
ACCESSORY....................................................... 32
EU Declaration of Conformity.................... 34-35-36

3
BEFORE INSTALLATION
Heta gas stoves are quality products, therefore, your first impression is very important! We have a good logistics net-
work, which transports Heta products with great care for our dealers. Nevertheless, when in transport or handling,
damage of the often-heavy stoves can occur. It is important that upon receipt check your Heta product completely and
report any damage or defects to your dealer.
The packaging must be disposed of as follows:
Wood is untreated and able to burn in the stove.
Plastic and cardboard you can drop off at your local recycling center.
Unpacking the stove

4
With your new gas stove you should find the following:
Manual
Data plate
Ceramic decoration
Logset
Q.C. check
Box with accessories
Required tools are not supplied.
9
10
2 1
5
6
11
8 7
3
4
Power plug
adapter
12
Pos Number Description Qty
1 0008-0913 M6 Hexagon flange nut 2
2 0008-1201 M6x16 Hexagon head screw 6
3 0023-017909 Flue_Inner_Gasket_S5_BF 1
4 0023-017910 Flue_Outer_Gasket_S5_BF 1
5 1013-017902 E4-32_Grate_Log_Bar_E4-32 1
6 1013-017903 Flue_Restictor_3_Point_35 mm 1
7 1500-017908 Flue_Inner_Weldment_Peak_2 1
8 1500-017911 Flue_Inner_Weldment Ø150 mm 1
9 Realflame burner set E4-31 1
10 Realflame burner set E4-31 1
11 Remote control Heta 1
12 Power plug adapter 1
1 2
3
1 0023-023830
2 0023-023832
3 0023-023831
ADVARSEL:BØR BRÆNDEREN SLUKKES I ALLE BEGRUND VENT 3 MINUTTER, FØR GENTÆNDING FORSØGES
WARNING: SHOULD THE BURNER BE EXTINGUISHED FOR ANY REASON WAIT 3 MINUTES BEFORE RE-IGNITION IS ATTEMPTED
WARNUNG:NACH DEM ERLÖSCHEN DER ZÜNDFLAMME IMMER 3 MINUTEN WARTEN BEVOR DAS GERAT NEU GEZUNDETW IRD.
HetaA/S,
C11 C52 SERIAL/SERIENo:-
DK-7620Lemvig
C
31
C
91
Scan-line8 Gas Denmark
▫▫▫ ▫
I2H
G20
I2E
G20
I2E+
G20/G25
I2ELL
G20/G25
I2(43.46-45.3MJ/m3 (0°C))
I2L/I2EK
G25/ G25.3
I3B/P
G30/G31
I3B/P
G30/G31
I3+
G30/G31
I3+
G30/G31
AT,BG,CH,DK,ES,FI
GB,GR,HR,IE,IT,LT
LV,NO,PT,RO,SE,SI,
SK,TR
DE,LU,PL BE,FR DE NL
BG,DK,EE,FI,GB,GR,
HU,HR,IT,LY,MT,NL,
NO,RO,SE,SI,SK,TR
AT,CH,CZ,DE
AT,BE,CH,CZ,DE,ES,
FR,GB,IE,IT,NL,PT,S
K,TR
CZ,LT,NL,SK
(mbar) 20 20 20 / 25 20 25 30 50 28- 30/37 30
(kW) 9 9 9 / 8 9 / 7,3 8 8,2 8,2 8,2 7
(kW) 8,1 8,1 8,1/ 7,3 8,1 / 6,6 7,3 7,3 7,3 7,3 6,4
ADVARSEL:BØR BRÆNDEREN SLUKKES I ALLE BEGRUND VENT 3 MINUTTER, FØR GENTÆNDING FORSØGES
WARNING: SHOULD THE BURNER BE EXTINGUISHED FOR ANY REASON WAIT 3 MINUTES BEFORE RE-IGNITION IS ATTEMPTED
WARNUNG:NACH DEM ERLÖSCHEN DER ZÜNDFLAMME IMMER 3 MINUTEN WARTEN BEVOR DAS GERAT NEU GEZUNDETW IRD.
HetaA/S, C11 C52 SERIAL/SERIE No:-
DK-7620Lemvig C31 C91
Scan-line8 Gas Denmark
▫▫▫ ▫
I2H
G20
I2E
G20
I2E+
G20/G25
I2ELL
G20/G25
I2(43.46-45.3MJ/m3 (0°C))
I2L/I2EK
G25/ G25.3
I3B/P
G30/G31
I3B/P
G30/G31
I3+
G30/G31
I3+
G30/G31
AT,BG,CH,DK,ES,FI
GB,GR,HR,IE,IT,LT
LV,NO,PT,RO,SE,SI,
SK,TR
DE,LU,PL BE,FR DE NL
BG,DK,EE,FI,GB,GR,
HU,HR,IT,LY,MT,NL,
NO,RO,SE,SI,SK,TR
AT,CH,CZ,DE
AT,BE,CH,CZ,DE,ES,
FR,GB,IE,IT,NL,PT,S
K,TR
CZ,LT,NL,SK
(mbar) 20 20 20 / 25 20 25 30 50 28 - 30/37 30
(kW) 9 9 9 / 8 9 / 7,3 8 8,2 8,2 8,2 7
(kW) 8,1 8,1 8,1/ 7,3 8,1 / 6,6 7,3 7,3 7,3 7,3 6,4
ADVARSEL:BØR BRÆNDEREN SLUKKES I ALLE BEGRUND VENT 3 MINUTTER, FØR GENTÆNDING FORSØGES
WARNING: SHOULD THE BURNER BE EXTINGUISHED FOR ANY REASON WAIT 3 MINUTES BEFORE RE-IGNITION IS ATTEMPTED
WARNUNG:NACH DEM ERLÖSCHEN DER ZÜNDFLAMME IMMER 3 MINUTEN WARTEN BEVOR DAS GERAT NEU GEZUNDETW IRD.
HetaA/S,
C
11
C
52
SERIAL/SERIENo:-
DK-7620Lemvig
C31 C91
Scan-line8 Gas Denmark
▫▫▫ ▫
I2H
G20
I2E
G20
I2E+
G20/G25
I2ELL
G20/G25
I2(43.46-45.3MJ/m3 (0°C))
I2L/I2EK
G25/ G25.3
I3B/P
G30/G31
I3B/P
G30/G31
I3+
G30/G31
I3+
G30/G31
AT,BG,CH,DK,ES,FI
GB,GR,HR,IE,IT,LT
LV,NO,PT,RO,SE,SI,
SK,TR
DE,LU,PL BE,FR DE NL
BG,DK,EE,FI,GB,GR,
HU,HR,IT,LY,MT,NL,
NO,RO,SE,SI,SK,TR
AT,CH,CZ,DE
AT,BE,CH,CZ,DE,ES,
FR,GB,IE,IT,NL,PT,S
K,TR
CZ,LT,NL,SK
(mbar) 20 20 20 / 25 20 25 30 50 28 - 30/37 30
(kW) 9 9 9 / 8 9 / 7,3 8 8,2 8,2 8,2 7
(kW) 8,1 8,1 8,1/ 7,3 8,1 / 6,6 7,3 7,3 7,3 7,3 6,4
ADVARSEL:BØR BRÆNDEREN SLUKKES I ALLE BEGRUND VENT 3 MINUTTER, FØR GENTÆNDING FORSØGES
WARNING: SHOULD THE BURNER BE EXTINGUISHED FOR ANY REASON WAIT 3 MINUTES BEFORE RE-IGNITION IS ATTEMPTED
WARNUNG:NACH DEM ERLÖSCHEN DER ZÜNDFLAMME IMMER 3 MINUTEN WARTEN BEVOR DAS GERAT NEU GEZUNDETW IRD.
HetaA/S, C11 C52 SERIAL/SERIE No:-
DK-7620Lemvig C31 C91
Scan-line8 Gas Denmark
▫▫▫ ▫
I2H
G20
I2E
G20
I2E+
G20/G25
I2ELL
G20/G25
I2(43.46-45.3MJ/m3 (0°C))
I2L/I2EK
G25/ G25.3
I3B/P
G30/G31
I3B/P
G30/G31
I3+
G30/G31
I3+
G30/G31
AT,BG,CH,DK,ES,FI
GB,GR,HR,IE,IT,LT
LV,NO,PT,RO,SE,SI,
SK,TR
DE,LU,PL BE,FR DE NL
BG,DK,EE,FI,GB,GR,
HU,HR,IT,LY,MT,NL,
NO,RO,SE,SI,SK,TR
AT,CH,CZ,DE
AT,BE,CH,CZ,DE,ES,
FR,GB,IE,IT,NL,PT,S
K,TR
CZ,LT,NL,SK
(mbar) 20 20 20 / 25 20 25 30 50 28 - 30/37 30
(kW) 9 9 9 / 8 9 / 7,3 8 8,2 8,2 8,2 7
(kW) 8,1 8,1 8,1/ 7,3 8,1 / 6,6 7,3 7,3 7,3 7,3 6,4
NETTINDGANG/ NET INPUT /
CHARGENOMINAL/NENNLAST
INJEKTOR/ JET MARKING /
INJECTEUR/BRENNERDÜSE
2x220 (LogBurn ers),
140(FlatBurne r)
1x120 (LogBurner Front), 1 x100 (Lo gBurner Back),
80(FlatBurner)
▫
GASTYPE/GAS CATEGORY/
TYPEDE GAZ/ GAS TYP
ANVENDELSESLAND/
COUNTRYOF USE /
PAYSDE DESTINATION/
NURGEEIGNET FÜR
FORSYNINGSTRYK/ SUPPLY PRESSURE/
PRESSION/ANSLUSSDRUCK
GROSSINPUT
INJEKTOR/ JET MARKING /
INJECTEUR/BRENNERDÜSE
2x220 (LogBurn ers),
140(FlatBurne r)
1x120 (LogBurner Front), 1 x100 (Lo gBurner Back),
80(FlatBurner)
0359/
PIN:0359CN1268
NATURGAS / NATURAL GAS/ ERDGAS LPG
FORSYNINGSTRYK/ SUPPLY PRESSURE/
PRESSION/ANSLUSSDRUCK
GROSSINPUT
NETTINDGANG/ NET INPUT /
CHARGENOMINAL/NENNLAST
0359/
PIN:0359CN1268
NATURGAS / NATURAL GAS/ ERDGAS
▫
GASTYPE/GAS CATEGORY/
TYPEDE GAZ/ GAS TYP
ANVENDELSESLAND/
COUNTRYOF USE /
PAYSDE DESTINATION/
NURGEEIGNET FÜR
NETTINDGANG/ NET INPUT /
CHARGENOMINAL/NENNLAST
INJEKTOR/ JET MARKING /
INJECTEUR/BRENNERDÜSE
2x220 (LogBurn ers),
140(FlatBurne r)
GASTYPE/GAS CATEGORY/
TYPEDE GAZ/ GAS TYP
ANVENDELSESLAND/
COUNTRYOF USE /
PAYSDE DESTINATION/
NURGEEIGNET FÜR
FORSYNINGSTRYK/ SUPPLY PRESSURE/
PRESSION/ANSLUSSDRUCK
GROSSINPUT
LPG
1x120 (LogBurner Front), 1 x100 (Lo gBurner Back),
80(FlatBurner)
1x120 (LogBurner Front), 1 x100 (Lo gBurner Back),
80(FlatBurner)
0359/
PIN:0359CN1268
NATURGAS / NATURAL GAS/ ERDGAS LPG
▫
GROSSINPUT
NETTINDGANG/ NET INPUT /
CHARGENOMINAL/NENNLAST
0359/
PIN:0359CN1268
NATURGAS / NATURAL GAS/ ERDGAS
INJEKTOR/ JET MARKING /
INJECTEUR/BRENNERDÜSE
2x220 (LogBurn ers),
140(FlatBurne r)
LPG
▫
GASTYPE/GAS CATEGORY/
TYPEDE GAZ/ GAS TYP
ANVENDELSESLAND/
COUNTRYOF USE /
PAYSDE DESTINATION/
NURGEEIGNET FÜR
FORSYNINGSTRYK/ SUPPLY PRESSURE/
PRESSION/ANSLUSSDRUCK
1
INSTALLATION MANUAL
DANISH D ESIGN . DAN ISH QUALIT Y . DANISH PRO DUCTION
www.heta. dk
EN
SCAN-LINE 8 GAS
Please le ave these instruc tions behind with t he device
Accessories not included

5
INSTALLATION MANUAL
1 CE STATEMENT
We hereby declare that the design and construction of
the HETA gas appliances are complying to the essential
demands and regulations for gas products.
Product:
•Gas fireplace, local spaceheater
Model:
•E4-32
Scan-Line 8 Gas
Applicable EG-guidelines: (EU) 2016/426 (GAR)
Applicable harmonized norms:
•NEN-EN-613
•NEN-EN-613/A1
This declaration loses its validity when changes to the
device are made without the written permission by Heta.
You can ask for a copy of the test certificates of all mo-
dels via our general e-mail adress, which is found on the
back of this manual.
2 IMPORTANT SAFETY
INFORMATION
The fireplace may only be installed by a qualified installer/
dealer, following these installation instructions. We advise
you to read these instructions properly, before commen-
cing the installation of your device.
Before installation check the decive for transport damage
and inform your supplier immediatly if damage is found.
Check the data on the data plate. The gas type and pres-
sure should check out with those locally available. The
data plate is mounted to the device. Make sure it is ac-
cessible at all times.
Note:
This device may not be used a primary heat source!
This device is designed to be used with natural gas or
LPG. The device can only be used with the type of gas
specified on the data plate at the time of purchase.
The device may never be used when glass is broken or
damaged. The flue gasses can get into the installation
room. The settings and construction of the device must
not be changed!
Parts are only to be changed with original parts by the
original manufacturer.
The device is provided with a special set of decorative
materials. Do not place any extra imitation logs or decora-
tion material on the burner or in the combustion chamber.
See chapter 11 for an instruction on how to arrange the
decoration properly.
The glass and frame on this appliance acts as a fireguard
conforming to BS: 1945 – 1971 and satisfies the Heating
Appliance (Fireguards) regulations 1991. No part of the
window or frame should be permanently removed. It does
not give protection for young children aged or infirm, extra
guarding (conforming to BS8423: 2002) should be consi-
dered so the special hazards that
exist in nurseries and other places where there are young
children, aged or infirm persons are minimized.
The heat that is coming from the device may effect the
materials in its surroundings. Always take into account to
correct safety distances. For more information see chap-
ter 6.

6
3 WARRANTY
NB: Should a problem occur, that you are not able to fix
yourself with the help off the support in Appendices A to
C, please contact you installer or dealer.
The HETA devices on which this warranty is applicable
are made of high quality materials. Should any problem
or defects still occur the following provision are in effect;
1. Before any installation, the installer will ensure himself
of the good quality and operation of the flue channel.
The gas fireplaces are to be installed by a competent
installer, according to the rules and regulations that
are applicable in the country (or even region) of instal-
lation and those as described in this manual.
2. There is a warranty period of two years for all HETA
devices, starting from the moment of purchase. The
date of purchase should be mentioned clearly on the
purchase invoice.
3. The ceramic glass is not included in the warranty, as
are the physical or chemical outside influences during
transport, storage or montage.
4. If a malfunction should occur during warranty period
that is a consequence of a assembly error or material
defect, HETA will provide a free replacement part to
the installer, without compensation for disassembly
or montage.
5. In case the installer is not able to fix the problem him-
self, a request can be made to HETA to do it for him,
as long as the service can be done within the borders
of the Benelux.
6. Only after consulation up front, the device or loose
parts can be send for check up or replacement. These
goods are the be send with the necessary warranty
documents and the date of purchase.
7. When a house visit should occur for service purpo-
ses by HETA (within the borders of the Benelux) du-
ring warranty period, the right documentation (i.e this
page and a proof of purchase) should be available.
For a service provision to house, outside the warranty pe-
riod, the following costs ar ebeing charged:
•Materialcosts
•Working hourse
•Call-out costs
1. The warranty is not appicable in the following cases:
2. When one of the previous point is not met
3. When changes are made, of which HETA is not made
aware of / has approved of upfront
4. When device is not installed and/or used properly ac-
cording to the installation manual.
5. When other then the prescribed decoration material
is used.
6. When the device is installed (partially or fully) with
other materials than prescribed in this manual.

7
4 REMOTE CONTROL WITH FULL
ELECTRONIC IGNITION
The unit is operated using a remote control (Fig. 4.1) or
the HETA Puck, connected to a receiver (Fig. 4.2).
The receiver is powered by 4 pen lite (type AA) batteries
or a 6V adapter; 2 penlight batteries (type AAA) are used
for the remote control. The life of the batteries is about a
year with normal use.
Adjusting the communication code
Before using the appliance, a communication code must
be set between the remote control and the receiver. The
code is chosen at random from the 65000 available co-
des. Therefore there is a slim chance that other remotes
in your area use the same code.
4.1 Please do the following
Press the reset button on the receiver until you hear two
beeps. After the second longer signal, let go of the reset
button (Fig. 4.2).
Within 20 seconds, press the down arrow on the remote
control until you hear a sound signal. This is confirmation
of the proper communication.
4.2 Igniting the pilot light
Check that the control knob (A) is in the ON position( Fig
4.3). Press the button on/off button of your remote control
and continue to hold down (3 to 5 sec.) until you hear two
short beepes.
The ignition sign will appear at the top of the screen (Fig.
4.1) Now release the button. The ignitionprocedure is
started.
NB: If the pilot light doesn’t remain lit after 3 attempts you
must turn off the gas tap and warn your installer.
Igniting the main burner
After starting the pilot, knob B will automatically rotate
counter clockwise and the main burner will start burning
(Fig 4.3). Always wait 5 minutes after killing the pilot light
before you start the pilot flame again.
NB: The pilot light must ignite the main burner, evenly and
without a thud, if it does thud, close the gas tap and warn
your installer.
4.4 Switching off the fireplace
You switch off the fireplace by pressing the on/off button,
this also turns off the pilot light! For a detailed description
of the E-save remote control, please refer to the E-save
manual which is included with the fireplace.
Figure 4.2 - Receiver
Figure 4.1 - Remote and ignition sign
Figure 4.3 - Gas Block
AM
PM
ON
1 2
OFF
A B

8
5 INSTALLATION PREPARATION
AND - INSTRUCTION
The device is developed, tested and approved conform
the applicable standards for the usage, the performance
and safety of the product. The installation of your device
must apply to the current building prescriptions. We ad-
vise to make use of a qualified gas installer for the instal-
lation of your device. The installer can provide you with all
information regarding the safety regulations of the instal-
lation.
5.1 Relevant norms and guidelines
•The installation must be carried out in accordance
with the following regulations
•Department of the Environment, the Building Stan-
dards (Scotland) (Consolidation) Regulations issued
by the Scottish Development Department.
•BS 5440 part 1
•BS 5871 part 2
•BS 6891.
In the Republic of Ireland the installation must also con-
form to the relevant standards, particularly in regard to
flue sizing and ventilation. Refer to documents;
•IS813
•ICP3
•IS327
•Any other rules in force.
This appliance must be installed in accordance with the
rules in force and used only in a sufficiently ventilated
space, and is intended for use on a gas installation with a
governed meter.
5.2 Attention points gas fireplace
This appliance is a Balanced Flue room sealed appliance,
and as such needs no additional ventilation. However an
adequate supply of fresh air to maintain temperatures and
a comfortable environment is recommended. This appli-
ance may be installed in a completely sealed or mechani-
cally ventilated house.
5.3 Appliance Installation
•Determine the position required for the appliance.
•Create a gas connection for the appliance in approxi-
mately the correct location for the gas controls.
•The gas controls are connected to the burner of the
appliance.
•This appliance must be securely fixed to the floor
using the fixings built into the base of the appliance.
•Do not make any adjustments to the appliance.
5.4 Attention points gas connection
The gas connection should apply to the local norms in
force. Calculate the diamater of the gas flue, such that
no pressure loss is occuring in the pipes. Place a shut-off
valve in the near vicinity of the device. Position the gas
connection, such that it is always accessible for service
purposes.
The gas block and receiver are under the combustion
chamber, in the deivce, so that it is always accessible for
service purposes.
5.5 Requirements flue and wall
terminals
The European CE-marking for the device is only applica-
ble to the flue materials specified by the supplier. The de-
vice must be installed with the stainless steel flue material
US by Metaloterm/On top. The usage of other concentric
stainless steel material is only permitted when it has the
same technical specification as the previous mentioned
systems. Only when these materials are used a good and
safe performance can be promised by HETA.
This appliance may be installed with a roof terminal (C31)
or a wall terminal (C11).
This appliance may only be used with Balanced Flue
(otherwise known as Concentric Flue) parts as specified
by HETA. The HETA specified flue parts have been ap-
proved with the appliance. If the appliance is installed on
non-HETA approved parts, HETA cannot guarantee or ac-
cept and responsibility for the proper and safe working of
the appliance.
The flue system must be constructed from the applian-
ce upwards, with all joints being fully locked and sealed
using the HETA specified parts.
5.6 Basements, Lightwells and
Retaining walls
Flue terminals should not be sited within the confines of
a basement area, light well or external space formed by a
retaining wall, unless steps are taken to ensure the produ-
cts of combustion can disperse safely at all times. It may
be possible to install this Balanced Flue system in such a
location provided that it is not sited lower than 1m from
the top level of that area to allow combustion products to
disperse safely.
Flue terminals should be sited to ensure total clearance of
the combustion products in accordance with the included
information.
When the products of combustion are discharged, they
should not cause a nuisance to adjoining or adjacent pro-
perties and they should be positioned so that damage
cannot occur to other parts of the building. If the outer
wall surface is constructed of combustible material, a
non-combustible plate should be fitted behind the ter-
minal projecting 25mm beyond the external edges of the
terminal.

9
6 FIRE SAFE INSTALLATION
To install a gas fireplace as safely as possible, several
installation preparations need to be made. This overview
can be used to assure the fire safety of a conversion of a
fireplace.
6.1 Fire safety device set-up
Install the device such that there are no flammable materi-
als around the device (Figure 6.1). The device must never
be placed against a back wall of flammable materials.
Flammable materials, such as wood, can combust at a
temperature of 85°C. At high temperatures this can hap-
pen within several minutes (over 200°C) or at lower tem-
peratures (more than 85°C) this may occur over a period
of weeks. A gas fireplace can achieve temperatures of
over 200°C. Therefore one should use only non-flamma-
ble materials around the fireplace.
It is important to follow the installation regulations below
carefully. When the regulations are insufficiently- or not
provided with the aspects of fire safety, the instructions
according to NPR 3378-20:2010 are leading.
6.1.1 Protection of wall and ceiling
There are two kinds of walls/ceilings that can be distin-
guished, respectively;
Walls/ceilings that are made of – or contain flamma-
ble building materials, and all walls on which flamma-
ble objects (e.g. built-in furniture or wooden panels) are
mounted on the side of the wall that is turned away from
the fireplace.
Walls/ceilings made of mineral building materials (gas
concrete, bricks, lime sandstone etcetera.) of more than
10cm thickness.
A
A
C
F
Figure 6.1 - Distances to combustible materials (top)
Figure 6.2 - Distances to combustible materials (front)
Letter Minimum Distance to flammable materials (mm)
A120
B350
C300
D600
E839
F850
G1237
H320
B
a a’
H
G

10
6.2 Assembly regulations with
flammable materials
(Figure 6.2 and 6.3)
Load-bearing walls and ceilings must be covered in a pro-
tective fire resistant plate.
Never use flammable materials around the fireplace. The
minimal distance between the device and non-flammable
materials must be at 120 mm to ensure a convection air
flow.
6.2.1 Floor protection
The temperature of the floor under the device needs be
less than 85°C and the floor of the conversion around the
fireplace is to be constructed of non-flammable materials.
If necessary the floor is to be covered with an insulation
layer to protect it from unauthorized temperatures.
6.2.2 Radiation
When the fireplace is turned on, heat radiation will escape
on all sides of the device and will heat up the environment.
Therefore it is important that a minimal distance between
the device and combustible materials is maintained. The
distance between
As this is a room sealed appliance and the appliance
stands appropriately and is securely fixed to the floor, a
hearth is not required for this appliance.
6.2.3 Electrical pipes and
connection
To cover the gas connection and electric wiring an ad-
ditional pipe can be used on the back of the fireplace by
removing the cover piece giving access to the controls
under the combustion chamber (figure 6.4)
B
A
a - a’
C
E
D
Figure 6.1 - Floor plate
Figure 6.4 - Backside connection

11
7 ATTENTION POINTS GAS FLUE
To guarantee the fire safety regarding you flue gas con-
figuration a casing is necessary. For this case non-com-
bustible materials should be used. Make sure to ventilate
a shaft and never to insulate it, to make sure the hot air is
able to get away.
Every transit or terminal should be made such, that the
warmth-insulation and non-combustability is guaranteed,
according to the building regulation.
7.1 Installation of flue material
Follow the following instrucions for the installation of flue
materials;
•Drill a hole of 160 mm for the wall or roof transit with a
150 mm diameter flue connection, and 210 mm with
a flue with a diameter of 200 m.
•Keep a distance of at least 50 mm between the out-
side of the concentric pipes and the wall or ceiling.
•Provide a (fire) safe transit construction in wall, floor
or roof sheeting
•Build the system from the fireplace.
•Assemble pipes in the correct direction! The inner
pipe goes into and the outer pipe goes over the fire-
place connection.
•Make sure the tubes are sufficiently braced, so the
weight of the tubes are not supported on the hearth.
•The concentric pipes could come loose due to ex-
pansion and cooling down. It is recommended that a
chuck parker be used in places that are inaccessible
after installation.
•The horizontal drain portion must be fitted sloping to
the hearth.
7.1.1 Adapting the length of the
chimney
Not all parts can be adjusted! To fit the drainage system
correctly, you are to use an adjustable fitting. You can use
an adjustable concentric pipe, wall or roof fitting. To get a
sealed flue gasconnection, the inner pipe must always be
2 cm longer than the outer pipe. Always attach adjustable
parts with a chuck.
7.1.2 Calculate chimney
For proper operation of the fireplace it is important that
the flue pipe meets the requirements. Do determine this,
we prepared a
calculation chart. (See APPENDIX E & F)
8 INSTALLATION CHECK AND
FIRST USAGE
8.1 Renovation/new construction
When firing up the device for the first time, make sure
the device burns for several hours on the highest level, to
ensure the lacker to harden. Make sure the device is ven-
tilated enough so the possible released fumes are being
abducted. We advice to be as little in the room as pos-
sible during this process.
Because a fireplace is a heat source, natural convec-
tion will occur around it. Solid particles in the circulating
air may burn and settle down on cold surfaces, causing
discoloration. Discoloration is an annoying problem and it
is difficult to solve.
These particles can come from construction moisture or
cigarette smoke, but also they might be volatile compo-
nents in paint, construction materials or carpeting. For
newly constructed chimneys or after a big reconstruction,
it is advised to wait a minimum of six weeks before firing
a fireplace.
8.2 Checking the gas lines
To be able to check on the gas lines, it is necessary to
have the right equipment. If necessary take out the glass
of the device and use the measuring point (see figure 8.1),
to check the supply pressure on the gas pipes.
A = Supply pressure
B = Burner pressure
Make sure the cables of the ignition are hanging loosely
under the device, to ensure a good ignition. Remove any
tie wraps or other cable binders.
Check the pilot and second thermocouple for obstructi-
ons and check the air tightness of the system. Technical
specifications can be found in Appendix G.
Figure 8.1 - Gas Block Measuring Points

12
9 ELECTRICAL CIRCUIT
Figure 9.1
shows a simplified connection circuit for the fireplace.
Every fireplace is provided with a main adapter.
# Omschrijving
(1) Gas Block
(2) Receiver
(3) Main Burner
(4) Second Burner
(5) Third Burner
(6) Pilot set
(7) Second Thermocouple
(8) Wifi-Box
(9) Adapter 6V
9.1 Domotica
The receiver offers the possibility to be connected to a
domotica system. A special connector is being supplied
for this. Type: G60- ZCE
9.2 Element4 ProControl App.
It is possible to operate your device via smartphone or
tablet with the ProControl App, available in the appstore
on iOS and google play on Android.
The app has a user friendly, interactive layout and the de-
sign is adjusted for HETA devices. Up to eight devices
can be used with one app, in the situation that multiple
fire are installed in the same location.
Another functionality of the app is to pre-set the tempe-
rature of you device, for a period of one week, to ensure
yourself of an optimal desired room temperature. Also the
device can changed between high and low flames and it
features an eco-setting.
The amount of users, that can operate the device is un-
limited, so every family member can make use of it, by
easily making a personal account. By two-way communi-
cation, one can check on the device at any moment.
To use the app, the device needs to be provided with the
correct receiver and remote combination.
Necessities for the installation of the ProControl:
•220 volt electricty near the fire
•Wi-Fi code of the router
•Smart Phone or tablet
•ProControl manual
Should any problems occur you can always check AP-
PENDIX B.
(2)
RELAIS
AUX
MODULE
(1)
(9)
(8)
(6)
(7)
MERTIK MAXITROL
LED 1 LED 2
Receiver
RESET
(4)
(5)
(3)
Figure 9.1 - Schematic Electronic Circuit

13
10 MAINTENANCE INSTRUCTION
This part of the manual focuses on maintenance. To en-
sure the optimal flame picture of your device, an annual
maintenance by a competent company or installer is pre-
scribed.
10.1 Maintenance
The Scan-Line 8 Gas fireplace (Figure 10.1) is easy in
maintenance. The front of the fireplace has two doors
which can be openend easily.
10.1.1 Electronics and gas parts
The bottom door offers room to all the electronics for the
fireplace. Testing gas pressure or resetting the fire can be
done from here. The door is opened by pulling it from the
right side.
10.1.2 The combustion chamber
The combustion chamber can be opened via the bottom
door. In the right corner a pin is situated that can be tur-
ned and pulled out to unlock the top door (Figure 10.2).
This door, similar to the bottom door, can now be opened
by pulling it from the right side.
Important:
Always open the fireplace when the fireplace is cooled
down fully. Hot parts may easily cause burns.
10.2 Cleaning the glass
Keep in mind the following when cleaning glass:
•Always clean the glass at room temperature.
•Use cleaning supplies qualified by HETA.
•Use only a microfibre cloth. Other materials such as
kitchen towels, steel wool etcetera can cause scrat-
ches or damage the coating on the glass.
•Should there occur stains on the glass, remove them
regulary, for the can burn the glass.
Figure 10.1 - Scan-Line 8 Gas Isometric overview

14
1
2
3
Figure 10.2 - Opening the top door
10.3 HOW TO OPEN THE DOOR

15
11 DECORATION ARRANGEMENT
Only the decoration ceramics supplied with this appliance
are to be used. The ceramics must be laid only as shown
on this page. Replacement parts are available from your
dealer, but should only be installed by a qualified instal-
lation engineer.
An elaborate decoration instruction is found on the sheet
in the logset that comes with the fire. These instructions
show you how to decorate the fire step by step.
Position the decoration logs as shown on the image
below.
Make sure that the pilot flame area and the second
thermocouple are always free of any decorative ma-
terial to make certain that the fire will ignite without
problems. (figure 11.2)
Not doing so may cause the fire to explode on ignition!
Figure 11.3 - Logset decoration instructionFigure 11.2 - Pilot and second thermocouple position
Figure 11.1. - Logset Ovation

16
12 USER INSTRUCTION
We recommend that you have the appliance inspected an-
nually by a recognized installer to ensure safe use and a
long service life
guarantee
12.1 Hand over to the customer
•User manual
•Installation manual
•Instruction card decoration material
•Suction cups
•Remote control
12.2 Maintenance instructions for
the installer
12.2.1 4. Servicing
Turn the appliance OFF and isolate the gas supply. En-
sure the appliance is fully cold before attempting to start
servicing the appliance. No liability can be accepted by
HETA for injury caused by burning or scolding by a hot
appliance.
A suggested procedure for servicing is listed below.
1. Lay out dust sheet on flooring, mask off any special
fireplace materials.
2. Open Outer Firebox Access Door.
3. Remove Inner Access Door.
4. Carefully remove the Ceramic components (including
Embers) or Gravels
5. Use a Vacuum cleaner to clean the top of the burners
and grate
6. Remove Grate
7. Use the vacuum cleaner and a soft brush to clean the
pilot assembly and both Injectors. It may be easier to
access the Injector by removing the Throttle. Never
modify or bend the Thermocouple.
8. Clean the Window Panel.
9. Turn on the gas supply and check for leaks, check the
burners and Pilot for good condition and operation
10. Replace Grate
11. Replace the Firebed arrangements
12. Replace the access doors.
13. Check the flue system and terminal, making sure that
the terminal vent is fully clear
14. Light the appliance and test setting pressures
15. Check the safe operation of the appliance.
12.2.2 Servicing the Burner
A fault finding chart is included in the appendix for the
Mertik control system fitted to this appliance. Access the
Burner as detailed in 1 - 6 above.
The pilot is now clearly visible, the pilot, including the
Thermocouple, can be replaced/serviced by removing rai-
sing the pilot assembly from its mounting. This is done
by removing the two screws on the surface of the pilot.
The fittings on the under-side of the pilot can be un-done
using a 10mm spanner where appropriate. The main bur-
ner injectors can be accessed from the underside of the
appliance. If the burner requires to be removed, this may
be done by removing the 4xM6 fixings inside the firebox,
the burner will lift out through the Firebox.
12.3 Ceramic parts
This appliance is equipped with a ceramic fire bed with
heat-resistant ceramic fibers, or artificial glassy silicate
fibers. Excessive exposure to this material may cause irri-
tation to the eyes, skin and respiratory tract. We therefore
recommend that the dust emission is reduced as much as
possible when handling these materials
12.3.1 Cleaning the Ceramics
Remove the ceramics as detailed in 1 - 5 above.
Gently clean the ceramics in the open air, using a soft
brush and a vacuum cleaner. Where necessary replace
damaged components only with genuine Element4 spe-
cified parts. Seal any scrap ceramics in plastic bags and
dispose at proper refuse sites. When using a vacuum
cleaner, it is recommended that one with a HEPA filtering
system is used.
Re-fit the firebed arrangement, reseal the appliance and
check the safe operation of the appliance.
12.4 Replacement of parts
If parts need to be replaced, use only original parts from
the manufacturer. The warranty will be void if non-stan-
dard parts are used. In addition, they can be dangerous.
12.5 Packaging materials
The packaging of the device is recyclable.
The following packaging materials may have been used:
•Cardboard
•CFC-free foam (soft)
•Wood
•Plastic
•Paper
These materials must be disposed of in a responsible
manner and in accordance with government regulations.
Batteries are regarded as chemical waste. The batteries
must be disposed of in a responsible manner and in ac-
cordance with government regulations. Remove the bat-
teries first before discarding the remote control.
The government can also provide information about the
responsible disposal of discarded appliances.

17
A FIRST AID FOR MALFUNCTION
Below you will find an overview of the possible cause
and solution in the event of a failure.
Problem Possible Cause Solution
A No transmission
(motor will not
run)
1 Batteries in the receiver empty Replace the batteries (4x 1.5V AA)
2 Batteries hand remote empty Replace the batteries (2x 1.5V AAA)
3 6V-adapter defective Check the adapter
Replace the adapter if necessary
4 Hand transmitter not linked to the receiver Connect the hand transmitter to the receiver
Press and hold the reset button until you hear two beeps.
After the second longer tone, release the reset button.
Press within 20 sec. on the down arrow on the hand
transmitter
Two short beeps confirm that the code has been set.

Tip: For this action a video is available on our youtube
channel
B Receiver does
not receive a
signal
1 Receiver defective Replace receiver
2 Bend pin connection on the receiver Bend the pen straight again (See Figure A.1)
3 Hand transmitter defective Replace the hand transmitter
4 No or bad reception. The receiver is in a
metal box! This disturbs the reception.
Change the position of the antenna (See Figure A.2)
C No ignition;
no beep
1 Receiver defective Reset the receiver (See K1)
If necessary, replace the receiver
D No ignition;
receiver gives a
five-second beep
1 Loose contact in the thermocouple circuit
/ wiring 2nd thermocouple
Check plug connections
Repair the wiring if necessary
2 Receiver defective Replace receiver
3 Magnetic coil defective Replace gas block / or only coil coil
4 Bent pin connection on the receiver See B2
5 Thermocouple broken Check the thermocouple at the bottom of the pilot burner if
necessary. fracture.
Replace the thermocouple if necessary
E Ignition stops
after 1 spark
1 Mass on the gas block not OK Remove the 20 mm Torx screw (See Figure A.3) File or
scrape the surface thoroughly
•Reinstall the Screw and tighten it securely
Tip: For this action a video is available on our youtube
channel
F No pilot flame
but there is an
ignition
1 No gas Check / measure gas inlet pressure
2 Air in the gas line Venting the gas line can be done via test point A (Figure
A.4)
Tip: For this action a video is available on our youtube
channel
3 Pilot flame blocked Check pilot burner
4 Thermocouple wiring is incorrect Check the wiring on the interrupter (See Fig. A.5)
Check the wiring on the receiver (See Fig. A.6)
APPENDICES

18
40 mm
Figure A-7: Pilot set
4,5 mV
4,5 mV
Figure A-5: interrupter
Figure A-1: Bend pin
Figure A-2: Antenna Figure A-6: Wiring receiver
Figure A-3: Torx screw
Figure A-4: Testpoint A

19
Problem Possible Cause Solution
G The pilot light
goes on but goes
out immediately
when the main
burner switches
on
1 Insufficient voltage across the thermocouple
or too much resistance in the thermocouple
circuit
Place the measuring pins of the multimeter on the ground
and black cable of the breaker. This value must be at least
4.5 mV.
Tip: For this action a video is available on our youtube
channel
2 Gas pressure loss may cause the pilot flame
to be too small
Check and measure the pre-pressure via test point A
(See Figure A.4)
Tip 1: Measure the pre-pressure load and unloaded
Tip 2: For this action a video is available on our youtube
channel
3 Thermocouple defect Replace thermocouple
Tip: Always use a new pressure piece when a
thermocouple is replaced
4 Thermocouple is incorrectly positioned Check the position of the second thermocouple.
(See Figure A.7)
H Check the
position of
the second
thermocouple.
(See Figure A-7)
1 Decoration material blocks 2nd thermocouple Leave the space around and at the 2nd thermocouple free
of decorative material. (See Figure A.8)
2 Burner grille does not fit well with the 2nd
thermocouple
Position burner grate
3 Airflow in the burner chamber causes a
restless fire image
Check drain configuration
Fit a flue gas limiter
I Receiver gives 3
short beeps after
each command:
1 Batteries in the receiver are empty Replace the batteries 4x 1.5V AA
J Pilot is on but
the main burner
does not start
working:
1 Gas valve is on manual Set Knob A must be in the ON position
K Double burner
does not work:
1 RESET the receiver Briefly press the RESET button and the receiver sounds 1
beep (See Figure A.10)
2 Wiring loose on the receiver Click the plug in the AUX position on the receiver.
(See Figure A.11)
3 Solenoid valve does not switch Replace the solenoid valve.
Tip: Only connect a new valve to the receiver first
4 Remote defective. Check if the AUX symbol is on the display when you press
the PLUS PLUS key on the remote. (See Figure A.12)
L No response
from the
receiver when
the fireplace
is started via
smartphone or
tablet.
Disconnect the Wi-Fi box from the receiver
Click the plug from the SI connection on the receiver (See
Figure A.13)
Tip: Reset the home router
If the fireplace now functions normally, check the Wi-Fi
settings
M Hearth does
not respond
via Domotica
system
Disconnect the cabling on the Domotica system and start
the fire with the hand transmitter
When the fireplace now reacts normally, the problem is in
the Domotics

20
Figure A.8: Second thermocouple
Figure A.9: Button A on “On”
Figure A.13: SI-port
Figure A.11: Aux-position receiver
Figure A.10: RESET-button
PANEL
G60-ZCE/1000
MA
GR
MO
SW
2
1
3
MODE
Ignition Main Burner
High Flames
Pilot
Extinguish Main Burner
Ignite second burner
Extinguish second burner
1 & 3
1
3
1, 2 & 3
1 & 2
2 & 3
CONTACT
Cable
RECEIVER
Figure A.14: Domotica system
Figure A.11: “Double plus”-button on the remote
AM
PM
ON
1 2
OFF