HIK VISION DS-8104 User manual

Thank you for purchasing our product.
Please read this User’s Manual before
using the product. Change without Notice
4 / 8 CH DVR
User’s Manual

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CAUTION
zPlease read this user manual carefully to ensure that you can use the device correctly and safely
zWe do not warrant all the content is correct. The contents of this manual are subject to change without notice
zThis device should be operated only from the type of power source indicated on the marking label. The voltage
of the power must be verified before using. If not in use for a long time, pull out the plug from the socket
zDo not install this device near any heat sources such as radiators, heat registers, stoves or other device that
produce heat
zDo not install this device near water. Clean only with a dry cloth
zDo not block any ventilation openings. And ensure well ventilation around the machine
zDo not power off the DVR at normal recording condition! The correct operation to shut off DVR is to stop
recording firstly, and then select “shut-down” button at the right of the menu bar to exit, and finally to cut off the
power.
zThis machine is indoor using equipment. Do not expose the machine in rain or moist environment. In case any
solid or liquid get into the machine’s case, please cut off the power supply immediately, and ask for qualified
technicians to check the machine before restart
zRefer all servicing to qualified service personnel. No any parts repaired by yourself without technical aid or
approval.
zThis manual is suitable for 4/8-channel digital video recorders.

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1.1 Main Features
•Real-time surveillance
•High resolution VGA output (Default)
•2 way audio
•3G Mobile surveillance(iPhone/ iPad/ Android/ Windows Mobile/ BlackBerry/ Symbian)
•Compression
With latest H.264 video compression, better video quality and lower compression rate.
•Storage
Support 1 SATA HDD（FAT32 file system）
•Data Backup
With USB thumb drive or USB external DVD burner. Each backup file size is 128MB.
•Adjustable record resolution, frame rate and quality
•CIF real-time record or partial channel D1 real-time record
•Multi-record mode: manual, schedule, sensor and motion record.
•HDD recycle record.
•Single or Multi channel playback
•Record file lock protection
•4/8 sensor input and 1 relay output
•Motion detection
•Pre and Post event record
•Channel related trigger record
•PTZ control
Multi PTZ protocol support
Programmable 128 Preset points and 8 cruises
Related trigger preset point control
•Authority account setup (1 admin and 15 users account)
•USB mouse control
To use USB mouse to control on friendly GUI
•Playback search mode: by time or event
•Event log and search
•Support network function
Multi connection type: STATIC(Fixed IP)、DHCP、PPPoE
Support DDNS
Support event trigger to send E-mail
Remote connection limitation
Auto bandwidth adjustment by network status
•Support network remote control
Remote record
Remote playback
Remote PTZ control
Remote configuration
Remote IE surveillance
Remote CMS control
Remote EMAP control
Remote camera color adjustment
Remote snapshot

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1.2 Front Panel Instructions
Notice: The pictures are only for reference; please make the object as the standard.
1. The Front Panel interface for 4/8ch DVR is shown as below:
Fig 2.5 Front Panel for 4/8-ch DVR
Name Description
REC 1. Record manually
Search 1. Enter search mode
1. Increase the value in setup
+/Menu button 1. Enter menu from live view
1. Decrease the value in setup
-/Backup 1. Enter backup mode from live view
1. Quit play mode
STOP/ESC 1. Exit the current menu or status
IR Receiver 1. For remote control
Enter button 1. To confirm the choice or setup
1. Direction up
Direction up/CH 1. single channel switch
1. Direction down
Direction down/Split 1. Change screen display, single, 4, 9 screens
1. Direction left
Direction left/Rew 1. playback rewind
1. Direction right
Direction right/FF 1. playback forward
Tab 2.1 Definitions of Front Panel Buttons

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1.3 Rear Panel Instructions
1.3.1 Rear Panel Interface
The rear Panel interface for 4-ch is shown as Fig 2.8:
Fig 2.8 Rear Panel for 4-ch
Name Description
Video out Connect to monitor
Audio out Audio output, connect to the sound box
P/Z Connect to speed dome
K/B Connect to keyboard
ALARM IN Connect to external sensor1-4
Video in Video input channels from 1-4
VGA port VGA output, connect to monitor
LAN Network port
USB For mouse and pan driver
Com and GND Com and Grounding
Audio in 4 CH Audio input
POWER INPUT DC12V
Tab 2.4 Definitions of Front Panel Buttons
The rear Panel interface for 8-ch is shown as Fig 2.9:
Fig 2.9 Rear Panel for 8-ch
Name Description
Video out Connect to monitor
Audio out Audio output, connect to the sound box
Video in Video input channels from 1-8
POWER INPUT DC12V
FAN For cooling the device
VGA port VGA output, connect to monitor
LAN Network port
USB For mouse and pan driver
P/Z Connect to speed dome
K/B Connect to keyboard
Com and GND Com and Grounding
ALARM IN Connect to external sensor1-4
Audio in 4 CH Audio input
Tab 2.5 Definitions of Front Panel Buttons

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1.4 Remote Controller (Optional)
It uses two AAA size batteries and works after loading batteries as following:
Step1: Open the battery cover of the Remote Controller
Step2: Place batteries. Please take care the poles (+ and -)
Step3: Replace the battery cover
Notice: Frequently defect checking as following
1. Check batteries poles
2. Check the remaining charge in the batteries
3. Check IR controller sensor is mask
If it still doesn't work, Please change a new remote controller to try, or contact your dealers
The interface of remote controller is shown in Fig2.11 Remote Controller.
Fig 2.11 Remote Controller
Item Name Function
1 Power Button Soft switch off to stop firmware running. Do it before power off.
2 INFOR Button Get information about the DVR like firmware version, HDD information
3 REC Button To record manually
4 Digital Button Input digital or choose camera
5 Multi Screen Button To choose multi screen display mode
6 SEARCH Button To enter search mode
7 MENU Button To enter menu
8 ENTER Button To confirm the choice or setup
9 Direction Button Move cursor in setup or pan/title PTZ
10 +/- Button To increase or decrease the value in setup
11 Playback Control Button To control playback, Fast forward/rewind/stop/single frame play
12 AUDIO Button To enable audio output in live mode
13 Auto Dwell Button To enter auto dwell mode
14 BACKUP Button To enter backup mode
15 PTZ Control Button To control PTZ camera:
Move camera/ZOOM/FOCUS/IRIS/SPEED control
◆Switch Remote Control ID
Take remote control and point to DVR then continuously press “8”,”8”,”ID(0-65535)”,”Enter”.
＊The ID must be the same on DVR.
＊For example: If ID=1 , please take remote control and point to DVR then press 8,8,1,Enter.
1.5 Control with Mouse
1.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel, please refer to Fig 2.11 Remote Controller.
Notice: If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse plugs in the USB mouse port not the USB port
2. Change a mouse to try

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1.5.2 Use Mouse
The structure of the main menu is shown in Fig 2.11 Remote Controller.
In live:
Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen display.
Click right button to show the control bar at the bottom of the screen as Fig 2.11 Remote Controller. Here are all control and setup. Click right mouse
again to hide the control bar.
In setup:
Click left button to enter. Click right button to cancel setup, or return to the previous.
If want to input the value, move cursor to the blank and click. An input window will appear as Fig2.12. It supports digitals, letters and symbols input.
Fig 2.12 Digital Numbers and Letters Input Window
Users can change some value by the wheel, such as time. Move cursor onto the value, and roll the wheel when the value blinks.
It supports mouse drag. I.e. Set motion detection area: click customized, hold left button and drag to set motion detection area. Set schedule: hold
left button and drag to set schedule time
In playback:
Click left button to choose the options. Click right button to return to live mode.
In backup:
Click left button to choose the options. Click right button to return to previous picture.
In PTZ control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Notice: Mouse is the default tool in all the operation below unless Exceptional indication.

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2Basic Function Instruction
2.1 Power On/Off
Before you power on the unit, please make sure all the connection is good.
2.1.1 Power on
Step1: connect with the source power; switch on the power button near the power port in the rear panel
Step2: the device will be loaded, and the power indicator will display blue
Step3: before start, a WIZARD dialogue box will be pop-up (refer to below picture) and show some information about time zone and time setup.
After the device power on, if there is no menu or only has live image display, user can long press ESC button to switch.
Notice: this serial device can only display menu on VGA monitor or BNC monitor at one time, if there is live image display without menu
display, please check up whether other device has menu display firstly, or long press ESC key to wait for login dialog box to appear.
2.1.2 Power off
User can power off the device by using remote controller、keyboard and mouse.
By remote controller:
Step1: press Power button, the Shut down window will appear, click OK, the unit will power off after a while.
Step2: disconnect the power
By keyboard and mouse:
Step1: enter into Menu, then select “System Shut Down” icon, the Shut down window will appear
Step2: click OK, the unit will power off after a while.
Step3: disconnect the power
2.2 Login
User can login and logout the DVR system. User cannot do any other operations except changing the multi-screen display once logout.
Fig 3-1 Login
Notice: the default user name and password is “admin” and 123456 ”
The concrete operation steps for change password, add or delete user please refer to Fig 3.7 User management configuration for more
details.

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2.3 Live preview
Fig 3-2 live preview interface
The explanation of symbol in the live preview interface:
symbol meaning symbol meaning
Green Manual record or time record Red Alarm record
Yellow Motion detection record Blue Schedule record
2.3.1 Live playback
Click Play button to playback the record. Refer to Figure3-3. User can do concrete operation by click the buttons on screen.
Fig 3-3 live playback
1 Playback process button Play/pause / stop / frame / forward / rewind
2 Playback screen mode Full / quad
3 Playback screen magnifier Screen digital zoomx2
4 Playback volume Volume mute on/off
5 Playback bar Hide playback tool bar
6 Playback close Exit playback to search page
7 Playback process bar Last/next segment of record and time process
①② ③ ④⑤ ⑥
⑦

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3Main menu setup guide
Click right mouse or press ESC button on the front panel, the control bar will display on the screen, refer to Fig 4-1:
1 Single Full channel
2 Multi 4ch:1/4, 8ch:1/4/9, 16ch:1/4/9/16
3 Audio Audio channel setup and volume
4 Audio Audio channel setup and volume
5 PTZ Into PTZ control mode
6 Record Manual record
7 Playback Playback the nearest file
8 Main Menu Into main OSD
Fig 4-1 main menu toolbar
Click Menu button, the interface will pop-up as Fig 4-2; press MENU button on the front panel or operate with remote controller also can
display the main menu.
Fig 4-2 system setup
Full channel switch, camera 1 ~ 4 or camera 1 ~ 8
①
②
③
④
⑤
⑥
⑦

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3.1 Basic configuration
Basic configuration includes three sub menus: system、date& time and DST.
3.1.1 System
Step1: enter into system configurationÆbasic configurationÆsystem; refer to Fig 4-3:
Fig 4-3 basic configuration-basic
Step2: in this interface user can setup the device name, device ID, video format, max network users, VGA resolution and language. The
definitions for every parameters display as below:
Device name: the name of the device. It may display on the client end or CMS that help user to recognize the device remotely.
Video format: two modes: PAL and NTSC. User can select the video format according to that of camera.
Password check: enable this option, user needs to input user name and password can do corresponding operations with the relevant right in
system configuration.
Show time: display time in live.
Show wizard: tick off this item, there will display an opening wizard with time zone and time setup information
Max network uses: set the max user amount of network connection
VGA resolution: the resolution of live display interface, range from: VGA800*600、VGA1024*768、VGA1280*1024and CVBS
Note：When switch between VGA and CVBS will change the menu output mode, please connect to relevant monitor.
Language: setup the menu language.
Note: after changed the language and video output, the device needs to login again.
3.1.2 Time & date
Step1: enter into system configurationÆbasic configurationÆtime & date; refer to Fig 4-4:
Fig 4-4 basic configuration-time & date
Step2: set the date format, time format, time zone in this interface; user also can adjust system date manually
Step3: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.

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3.1.3 DST
Step1: enter into system configurationÆbasic configurationÆDST; refer to Fig 4-5:
Fig 4-5 basic configuration-DST
Step2: in this interface, enable daylight saving time, time offset, mode, start & end month/week/date, etc.
Step3: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
3.2 Live configuration
Live configuration includes four submenus: live, host monitor, SPOT and mask.
3.2.1 Live
In this interface, user can setup camera name, adjust colors: brightness, hue, saturation and contrast.
Step1: enter into system configurationÆlive configurationÆlive; refer to Fig 4-6:
Fig 4-6 live configurationÆlive
Step2: tick off camera name; click “setting” button, a window will pop-up as Fig 4-7:
Fig 4-7 live-color adjustment
Step3: in this interface, user can adjust brightness, hue, saturation and contrast in live; click “default” button to resort default setting, click “OK”
button to save the setting.
Step4: user can setup all channels with same parameters, tick off “all”, then do relevant setup.
Step5: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.

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3.2.2 SPOT (Not available)
Step1: enter into system configurationÆlive configurationÆSPOT; refer to Fig 4-9:
Fig 4-9 live configuration-SPOT
Step2: select split mode: 1×1and channel
Step3: dwell time: the time interval for a certain dwell picture display switching to next dwell picture display
Step4: selected the split mode, then setup current picture group. Click button to setup the previous channel groups of dwell picture, click
button to set the latter channel groups of dwell picture.
Step5: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface
3.2.3 Mask
User can setup private mask area on the live image picture, max threes areas.
Fig 4-10 live configuration-mask
Setup mask area: click Setting button, enter into live image to press left mouse and drag mouse to set mask area, refer to below picture. Click
Apply button to save the setting.
Delete mask area: select a certain mask area, click left mouse to delete that mask area, click Apply button to save the setting.
Setup mask area
Notice: The mask area will not be recorded on DVR. Please use this function carefully.

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Live image mask area
3.3 Record configuration
Record configuration includes five sub menus: enable, record bit rate, time, recycle record and stamp.
3.3.1 Enable
Step1: enter into system configurationÆrecord configurationÆenable; refer to Fig 4-11:
Fig 4-11 record configuration-enable
Step2: tick off record, audio and record time
Step3: user can setup all channels with same parameters, tick off “all”, then to do relevant setup.
Step4: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
Definitions and descriptions of Record:
Parameter Meaning
Record Record switch of every channels
Audio Enable live record audio

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3.3.2 Record stream
Step1: enter into system configurationÆrecord configurationÆrecord bit rate; refer to Fig 4-10:
Fig 4-10 record configuration-record bit rate
Step2: setup rate, resolution, quality, encode and max bit stream
Step3: user can setup all channels with same parameters, tick off “All”, then to do relevant setup.
Step4: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
3.3.3 Time
Step1: enter into system configurationÆrecord configurationÆtime; refer to Fig 4-12:
Fig 4-12 record configuration-time
Pre-alarm record time: the record time before event happen i.e. record time before motion detection or sensor alarm is triggered.
Post-alarm record: set the post recording time after the alarm is finished, five options: 10s、15s、20s、30s and 60s.
Expire time: the hold time of saved records. If the set date is overdue, the record files will be deleted automatically.
Step2: user can setup all channels with same parameters, tick off “all”, then to do relevant setup.
Step3: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.

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3.3.4 Stamp
Stamp：User can overlap the channel name and time stamp on video.
Step1: enter into system configurationÆrecord configurationÆstamp; refer to Fig 4-13:
Fig 4-13 record configuration-stamp
Step2: tick off camera name, time stamp; click Set button, user can use cursor to drag the camera name and time stamp in random positions,
refer to below Figures:
Beforedrag afterdrag
Step3: user can setup all channels with same parameters, tick off “all”, then to do relevant setup.
Step4: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
3.3.5 Recycle record
Step1: enter into system configurationÆrecord configurationÆrecycle record;
Step2: tick off recycle record, the recycle record function will enable, it will cover the earlier recorded files and keep recoding when HDD is full; if
disenable this function, it will stop recording when HDD is full.
Step3: click “default” button to reset default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
3.4 Schedule configuration
Schedule configuration includes three sub menus: schedule, motion and alarm.

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3.4.1 Schedule
The volume means the seven days of a week from Monday to Sunday, the row means 24 hours of a day. Click the grid to do relevant setup. Blue
means checked area, gray means unchecked area.
Step1: enter into system configurationÆschedule configurationÆschedule; refer to Fig 4-14:
Fig 4-14 schedule configuration-schedule
Step2: select channel, double-click and a dialog box will pop-up as Fig 4-15, user can edit week schedule:
Fig 4-15 schedule-week schedule
①Click “add” button to add a certain day schedule; click “delete” button to delete the selected schedule;
Copy: user can copy the specify schedule to other dates.
Click “OK” button to save the setting, click “Exit” button to exit current interface.
②User can apply the schedule setting of certain channel to other or all channels, just only select channel and click “Copy” button.
Step3: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
3.4.2 Motion
Step1: enter into system configurationÆschedule configurationÆmotion; refer to Fig 4-16:
Fig 4-16 schedule configuration-motion

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Step2: the setup steps of motion are familiar with schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of motion detection is full-selected, that is, the color of schedule setting interface is blue.
3.4.3 Sensor
Step1: enter into system configurationÆschedule configurationÆalarm; refer to Fig 4-17:
Step2: the setup steps of alarm are familiar with schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of sensor is full-selected, that is, the color of schedule setting interface is blue.
Fig 4-17 schedule configuration-sensor
3.5 Alarm configuration
Alarm configuration includes five sub menus: sensor, motion, video loss, other alarm and alarm out.
3.5.1 Sensor
Sensor includes three sub menus: basic, alarm handling and schedule.
①Basic
Step1: enter into system configurationÆalarm configurationÆsensorÆbasic; refer to Fig 4-18:
Fig 4-18 alarm configuration-sensor-basic
Step2: enable sensor alarm, set the alarm type according to triggered alarm type. Two option: NO and NC.
Step3: user can setup all channels with same parameters, tick off “all”, then to do relevant setup.
Step4: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
②Alarm handling
Step1: enter into system configurationÆalarm configurationÆsensorÆalarm handling; refer to Fig 4-19:
Fig 4-19 alarm configuration-sensor-alarm handling

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Step2: select hold time, click Trigger button, and a dialog box will pop-up as Fig 4-20:
Fig 4-20 alarm handling-trigger
Step3: tick off Buzzer, there will be triggered buzzer alarm out;
Full screen alarm: when triggered alarm, there will pop up full screen alarm;
To alarm out: tick off the channel, there will be triggered alarm out in the designated channel. Click OK button to save the setting; click Exit
button to exit the current interface.
To record: tick off recoding channels, it will record the camera when alarm triggered. Click OK button to save the setting; click Exit button to
exit the current interface.
To P.T.Z: set linked preset and cruise for alarm. User can select any channel and multi channels as linked channels. Click OK button to save
the setting; click Exit button to exit the current interface.
Step4: user can setup all channels with same parameters, tick off “all”, then to do relevant setup.
Step5: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
③Schedule
Step1: enter into system configurationÆalarm configurationÆsensorÆschedule; refer to Fig 4-21:
Fig 4-21 sensor-schedule
Step2: the setup steps of sensor schedule are familiar with schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of sensor is full-selected, that is, the color of schedule setting interface is blue.
3.5.2 Motion
Motion includes two sub menus: motion and schedule.
①Motion
Step1: enter into system configurationÆalarm configurationÆmotion; refer to Fig 4-22:

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Fig 4-22 alarm configuration-motion
Step2: enable motion alarm, set alarm hold time which means time interval between two adjacent detective motions. If there is other motion
detected during the interval period which is considered continuous movement; otherwise, it will be considered that those two adjacent detective
motions are two different motion events. Click Trigger button, a dialog box will pop-up:
Step3: the setup steps of motion trigger are familiar with alarm handling; user can refer to Chapter 4.5.1 Sensor Æalarm handling for more
details.
Step4: click Area button, a dialog box will pop-up as Fig 4-23:
Fig 4-23 motion-area
Step5: in the Area interface, user can drag slide bar to set the sensitivity value(1-8), the default value is 4. The higher the value is the higher
sensitivity you get. Due to the sensitivity is influenced by color and time (day or night), user can adjust its value according to the practical
conditions; click icon, set the whole area as detection area; click icon, the set detection area will be cleared; click icon,
user can test whether the sensitivity value and motion area are suitable accordingly（refer to following picture）; Click icon, to save the
setting; click icon, exit current interface.
Note: when user drag mouse to set motion detection area, they have to click icon to clear all set detection area firstly, and then
make the operation.
Step6: user can setup all channels with same parameters, tick off “all”, then to do relevant setup.
Step7: click “default” button to resort default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
②Schedule
Step1: enter into system configurationÆalarm configurationÆschedule; refer to Fig 4-24:
Fig3-24 alarm configuration-schedule
Step2: the setup steps of alarm schedule are familiar with schedule; user can refer to 4.4.1 Schedule for details.