HIK VISION DS-8104AH(L) I-S Series User manual

HIKVISION DS-8104AH(L)I-S User‟s Manual
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DS-8104AH(L)I-S Series DVR
USER’S MANUAL

HIKVISION DS-8104AH(L)I-S User‟s Manual
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Hikvision® Network Digital Video Recorder User‟s Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in
accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject
to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd.
(Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR
OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO
YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE
LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATIONS MAY NOTAPPLY TO YOU.

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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the DVR.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause
damage to the sensitive electronics within the unit.
• Use the DVR in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A manufacturer recommended HDD should be used for this device.

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TABLE OF CONTENTS
C H A PT E R 1.....................................................................................................................................7
Introduction...........................................................................................................................................7
Overview.........................................................................................................................................8
Product Key Features..............................................................................................................8
Product Application Diagram................................................................................................10
Operating Your DVR.............................................................................................................10
Rear Panel Diagram ..............................................................................................................16
C H A PT E R 2...................................................................................................................................18
Getting Started....................................................................................................................................18
Starting and Shutting Down Your DVR........................................................................................19
Rebooting and Locking Your DVR ..............................................................................................19
Using the Setup Wizard ................................................................................................................20
Setting Date & Time .....................................................................................................................23
C H A PT E R 3...................................................................................................................................25
Live Preview ........................................................................................................................................25
Watching a Live Preview..............................................................................................................26
Understanding Live Preview Icons.......................................................................................26
Operating the Live Preview ..........................................................................................................26
Using the Mouse in Live Preview.........................................................................................26
Using Digital Zoom ..............................................................................................................27
Configuring Live Preview Displays..............................................................................................28
Setting Camera Order............................................................................................................29
C H A PT E R 4...................................................................................................................................30
Record Settings....................................................................................................................................30
Configuring Settings for Recording..............................................................................................31
Initializing Record Settings...................................................................................................31
Scheduling a Recording ........................................................................................................32
Starting a Manual Recording ................................................................................................33
Protecting Recorded Files.............................................................................................................34
Locking and Unlocking Recorded Files................................................................................34
Setting HDD to Read-Only...................................................................................................35
Configuring Advanced HDD Settings ..........................................................................................36
Setting up HDD Redundancy................................................................................................36
C H A PT E R 5...................................................................................................................................39
Playback...............................................................................................................................................39
Playing Back a Recording.............................................................................................................40
Understanding the Playback Interface...................................................................................40
Playing Back from Search.....................................................................................................41
Playing Back from Live Preview..........................................................................................42
Playing Back from System Log ............................................................................................43
Playing Back Frame-by-Frame .............................................................................................43
Using Digital Zoom ......................................................................................................................44
C H A PT E R 6...................................................................................................................................45
Backup .................................................................................................................................................45
Backing up Recorded Files ...........................................................................................................46
Exporting Files......................................................................................................................46
Exporting Video Clips...........................................................................................................48
Managing Backup Devices ...........................................................................................................49
C H A PT E R 7...................................................................................................................................50
Alarm Settings.....................................................................................................................................50

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Configuring Alarms ......................................................................................................................51
Setting up Motion Detection.................................................................................................51
Setting up Sensor Alarms......................................................................................................53
Triggering Alarm Outputs Manually.....................................................................................55
Detecting Video Loss............................................................................................................56
Detecting Video Tampering..................................................................................................57
Setting Exception..........................................................................................................................58
Understanding Exception Trigger Options ...........................................................................59
C H A PT E R 8...................................................................................................................................60
Network Settings.................................................................................................................................60
Configuring Network Settings ......................................................................................................61
Configuring Basic Settings ...................................................................................................61
Configuring PPPoE Settings.................................................................................................62
Configuring DDNS ...............................................................................................................63
Configuring an NTP Server ..................................................................................................64
Configuring a Remote Alarm Host .......................................................................................65
Configuring Multicast...........................................................................................................66
Configuring Server and HTTP Ports.....................................................................................67
C H A PT E R 9...................................................................................................................................68
PTZ Controls.......................................................................................................................................68
Navigating PTZ Menus.................................................................................................................69
Configuring PTZ Settings.............................................................................................................69
Setting PTZ Presets, Patrols & Patterns........................................................................................70
Understanding PTZ Controls ................................................................................................70
Customizing Presets..............................................................................................................71
Customizing Patrols..............................................................................................................71
Customizing Patterns ............................................................................................................73
C H A PT E R 1 0................................................................................................................................75
Camera Management .........................................................................................................................75
Configuring OSD Settings ............................................................................................................76
Setting up Privacy Mask ...............................................................................................................76
Adjusting Display Settings............................................................................................................77
C H A PT E R 1 1................................................................................................................................79
HDD Management ..............................................................................................................................79
Managing HDDs...........................................................................................................................80
Initializing HDDs..................................................................................................................80
Setting HDD Groups.............................................................................................................80
Setting HDD Status...............................................................................................................81
Checking HDD Status...........................................................................................................82
Configuring HDD Alarms.....................................................................................................84
C H A PT E R 1 2................................................................................................................................85
ATM Settings.......................................................................................................................................85
Network Interception ....................................................................................................................86
Serial Interception.........................................................................................................................90
Network Protocol..........................................................................................................................92
Network Protocol..........................................................................................................................93
C H A PT E R 1 3................................................................................................................................94
DVR Management ..............................................................................................................................94
Configuring System Settings ........................................................................................................95
Configuring General Settings................................................................................................95
Configuring Advanced Settings............................................................................................95
Configuring RS-232 Port Settings ................................................................................................96
Managing User Accounts..............................................................................................................97

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Adding a New User...............................................................................................................97
Deleting a User....................................................................................................................100
Modifying a User ................................................................................................................100
Managing System........................................................................................................................101
Importing & Exporting Configuration ................................................................................101
Updating System Firmware ........................................................................................................101
Restoring Default Settings ..........................................................................................................103
Viewing System Information......................................................................................................103
Viewing System Logs.................................................................................................................103
C H A PT E R 1 4..............................................................................................................................106
Appendix............................................................................................................................................106
Glossary ......................................................................................................................................107
FAQ.............................................................................................................................................108

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C H A P T E R 1
Introduction

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Overview
Thank you for your purchase of DS-8104AH(L)I-S series Digital Video Recorder (DVR). To get the most out of your
DVR, please read through the Installation’s Manual and this User’s Manual thoroughly.
The DS-8104AH(L)I-S series DVR, shown in Figure 1, is a new generation product developed by HIKVISION. Built
on an embedded platform and combining the latest in advanced H.264 video encoding and decoding technologies, the
DS-8104AH(L)I-S contains the perfect combination of rock-solid reliability and high performance.
Figure 1. DS-8104AHLI-S DVR
Note: DS-8104AHI-S DVR is without LCD.
Product Key Features
• Compression:
• Support PAL/NTSC video input.
• Adopt H.264 video compression standard.
• Video encoding parameters of each channel can be set separately, including resolution, frame rate, bit rate, image
quality.
• Each channel supports normal continuous and event compression parameters.
• Supports both composite stream and video only stream. Audio and video are strictly simultaneous.
• Monitoring:
• High definition VGA display supports 1024*768 resolution.
• Supports 1/4 screen live view, channel sequence is adjustable.
• Support live view group switch, manual switch and automatic cycle, the interval of automatic cycle can be adjusted.
• Supports digital zoom on live view.
• Supports shielding the assigned live view channel.

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• Supports motion detection, view tampering alert, video exception alert and video loss alert.
• Supports privacy mask.
• Supports various PTZ protocols, PTZ preset, patrol and pattern.
• Supports zoom in by clicking the mouse and trace function by dragging mouse.
• HDD Management:
•Supports up to 4 SATA HDD. Each HDD can support up to 2TB capacity.
• Supports S.M.A.R.T. technology.
• Supports HDD standby function.
• Supports hard disk group management.
• HDD file system is compatible with Windows. Use pre-allocating hard disk management technology, and no disk
fragments.
• Recording and Playback:
• Supports cycle and non-cycle recording mode.
• Supports normal and event video encoding parameters.
• Supports multiple recording types, including manual, continuous, command, alarm, motion, motion | alarm and
motion & alarm recording, etc.
• Supports 8 recording time periods with separate recording types.
• Supports Pre-record and Post-record time for alarm and motion detection.
• Supports lock and unlock video files.
• Supports local redundant recording.
• Supports setting hard disk to read only.
• Supports video data search and playback by card number, channel number, recording type, time, etc.
• Supports digital zoom function in playback.
• Supports pause, play fast, play slow, skip forward, and skip backward when playback, locating in progress bar by
dragging the mouse.
• Backup:
• Supports USB device backup.
• Supports backup by file or by time.
• Supports backup device maintenance and management.
• Supports video clips backup when playback.
• Alarm & Exception:
• Supports alarm in/out arming schedule setting.
• Supports various alarm input such as hard disk full, illegal access, network break, IP conflicted, hard disk error, video
exception, and video output standard mismatch.
• Supports various alarm response such as camera recording, relay out, on screen warning, audible warning and upload
to center, etc.
• Supports auto recovery from exceptions.
• ATM:
• Supports Network Interception, Serial Interception, Network Protocol, Serial Protocol as connection types.
• Supports customizing ATM type when selecting network interception and serial interception as connection type.
• Network:
• Supports 10/100M/1000M adaptive network interface.
• Supports TCP/IP protocols, PPPoE, DHCP, DNS, DDNS, NTP, and SADP, etc.
• Supports unicast and multicast, support TCP, UDP, and RTP for unicast.
• Supports remote search, playback and download video files, support breakpoint resume.

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• Supports remote configuration, support remote import and export of DVR settings.
• Supports remote acquisition of device status, system log and alarm status.
• Supports remote button operation, remote locking and unlocking of panel buttons.
• Supports remote format of hard disk, upgrade, reboot, shutdown and other system maintenance operations.
• Supports RS-232 and RS-485 transparent channel transmission.
• Supports event alarm and exceptions upload to remote management host.
• Supports remote manual recording.
• Supports remote PTZ control.
• Supports voice talk and broadcast.
• Built-in WEB Server.
• Other:
• Supports front panel, mouse, IR control.
• Supports multi-level user management, each user can have individual DVR access rights.
• Powerful DVR log, including operation, alarm and exception log.
Product Application Diagram
Figure 2. Product Application Diagram
Operating Your DVR
There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR
(Infra-Red) Remote, a Mouse and the Soft Keyboard.

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Using the Front Panel Controls
Your DVR comes with built-in front panel controls, as shown in Figure 3.
Figure 3. DVR Front Panel Controls
The controls on the front panel include:
1. USB Ports: Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB
Hard Disk Drive (HDD).
2. Status Indicators: Status indicators for different features of the DVR.
• Power: Alarm indicator turns red when a sensor alarm is detected.
• Ready: Ready indicator turns green when DVR is functioning properly.
• Status: Status indicator turns green when DVR is controlled by an IR remote.
• Alarm: Alarm indicator turns red when a sensor alarm is detected.
• Modem: Reserved.
• HDD: HDD indicator blinks red when data is being read from or written to HDD.
• Link: Link indictor is blue when network connection is functioning properly.
• Tx/Rx: TX/RX indictor blinks blue when network connection is functioning properly.
• NumLock: Press SHIFT button, the NumLock indictor will turn on to blue, the control buttons will
be used to input letters and numbers. Press SHIFT button again, the NumLock indictor will turn off,
and the control buttons will resume.
• Ch1-Ch4: Channel status indictor is blue when recording is functioning, red when networking is
functioning, orange when recording and networking are both functioning.
3. Control Buttons:

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• 1/MENU Button: The 1/MENU button works as numeric [1]. Pressing this button will return the
user to the Main menu (after successful login). The 1/MENU button will also bring up Sensitivity
Interface settings.
•2ABC/VOIP: The 2ABC button works as numeric [2] and letter [ABC]. When it is used in a list
field will select all items on the list.
•3DEF/INFO: The 3DEF button works as numeric [3] and letter [DEF]. It is also used to cycle
through tab pages.
•4GHI/ESC: The 4GHI/ESC button works as numeric [4] and letter [GHI], it is also used to escape
to the previous menu
•5JKL/EDIT: The 5JKL/EDIT button works as numeric [5] and letter [JKL]. The 5JKL/EDIT
button is used to edit text fields. When editing text fields, it will also function as a Backspace
button to delete the character in front of the cursor. On checkbox fields, pressing the 5JKL/EDIT
button will tick the checkbox. In Playback mode, it can be used to generate video clips for backup.
•6MNO/PLAY: The 6MNO/PLAY button works as numeric [6] and letter [MNO]. It is used to enter
the Playback menu. It is also used to turn audio on/off in the Playback menu.
•7PQRS/REC: The 7PQRS/REC button works as numeric [7] and letter [PQRS]. It is also used to
enter the Manual Record interface.
•8TUV/PTZ: The 8TUV/PTZ button works as numeric [8] and letter [TUV]. It is also used to enter
the PTZ Control mode.
•9WXYZ/PREV: The 9WXYZ/PREVIEW button works as numeric [9] and letter [WXYZ]. It is
also used to switch between single screen and multi-screen mode.
•0/A: The 0/A button works as numeric [0]. It is also used to switch between input methods (upper
and lowercase alphabet, symbols and numeric input). It can also be used to clear entire masked
areas, such as in the Motion Detection and Privacy Mask menus.
•SHIFT: The SHIFT button is used for switch button action between numeric button and control
button.
4. DIRECTION/ENTER Buttons:
• DIRECTION Buttons: The DIRECTION buttons are used to navigate between different fields and
items in menus. In Playback mode, the Up and Down button is used to speed up and slow down
recorded video. The Left and Right button will jump 30s backward and forward in a video. In
Preview mode, these buttons can be used to cycle through channels.
• ENTER Button: The ENTER button is used to confirm selection in any of the menu modes. It can
also be used to tick checkbox fields. In Playback mode, it can be used to play or pause the video. In
Single Play mode, pressing the ENTER button will advance the video by a single frame.
5. POWER Button: The POWER button is used for power on or power off the DVR.
6. LCD: Display local menu and preview.
Note: DS-8104AHI-S DVR is without LCD.
Note: It is important to note that you must click the EDIT button on either the remote or front panel on a text field
before you‟re able to edit its content. After you‟re done entering text, you must hit the ENTER button to be able to
move on to the next field.
Using the IR Remote Control
Your DVR may also be controlled with the included IR remote control, shown in Figure 4.
Batteries (2x AAA) must be installed before operating.

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Figure 4. IR Remote Control
The keys on the remote control closely resemble the ones found on the front panel. Referring to Figure 5, they include:
1. POWER Button: Power off DVR.
2. DEV Button: Enables/Disables Remote Control.
3. Alphanumeric Buttons: Same as Alphanumeric buttons on front panel.
4. EDIT Button: Same as EDIT button on front panel.
5. A Button: Same as A button on front panel.
6. REC Button: Same as REC button on front panel.
7. PLAY Button: Same as PLAY button on front panel.
8. INFO Button: Reserved.
9. VOIP Button: Reserved.
10. MENU Button: Same as MENU button on front panel.
11. PREV Button: Same as PREV button on front panel.
12. DIRECTION/ENTER Buttons: Same as DIRECTION/ENTER buttons on front panel.
13. PTZ Button: Same as PTZ button on front panel.
14. ESC Button: Same as ESC button on front panel.
15. RESERVED: Reserved.
16. F1 Button: When it is used in a list field will select all items on the list.
17. PTZ CONTROL Buttons: Buttons to adjust the iris, focus and zoom of a PTZ camera.

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18. F2 Button: It is also used to cycle through tab pages.
Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no response:
1. Using the front control panel or the mouse, go into Menu > Settings > General > More Settings.
2. Check and remember DVR ID#. The default ID# is 255. This ID# is valid for all IR controls.
3. Press the DEV button on the remote.
4. Enter the DVR ID# from step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does
not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
Using a USB Mouse
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:
1. Plug USB mouse into one of the USB ports on the front panel of the DVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, please
refer to the recommended device list from your provider.
The buttons on the mouse corresponds to:
1. Left Button:
• Single-Click: Select a component of a menu, such as a button or an input field. This is similar to
pressing the ENTER button on the remote/front panel controls.
• Double-Click: Switch between single screen and multi-screen mode in Preview mode.
• Click and Drag: Clicking and dragging the Left mouse button can be used to control the pan/tilt of
a PTZ camera as well as to vary the position of digital zoom area and camera OSD. It can also be
used to setup the alarm areas.
2. Right Button:
• Single-Click: Shows pop-up menu.
3. Scroll-Wheel:
• Scroll Up: In Preview mode, scrolling up will switch to the previous screen. In Menu mode, it will
move the selection to the previous item.
• Scroll Down: In Preview mode, scrolling down will switch to the next screen. In Menu mode, it
will move the selection to the next item.
Using the Soft Keyboard
When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the Soft Keyboard,
shown in Figure 5.
Figure 5. Soft Keyboard

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The buttons on the soft keyboard represents:
Lowercase: Designates lowercase input is being used.
Uppercase: Designates uppercase input is being used.
Switch to Lowercase: Switch to lowercase input.
Switch to Uppercase: Switch to uppercase input.
Number: Designates number input is being used.
Symbols: Switch to symbols input.
Backspace: Delete the character in front of the cursor.
Enter: Confirm selection.
ESC: Exit out of Soft Keyboard.
Figure 6. Soft Keyboard Buttons

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Rear Panel Diagram
Figure 7. Rear Panel Diagram
No.
Item
Description
1
VIDEO
OUT
BNC connector for video output. If VGA is connected, the interface will not function. If VGA is
not connected, the interface is used as the main video output with local video display and
menu operations.
AUDIO
OUT
BNC connector for audio output. This connector is synchronized with VIDEO OUT.
2
VIDEO IN
BNC connectors for analog video input.
3
AUDIO IN
BNC connectors for analog audio input.
4
VIDEO
OUT
RCA connector for audio output. Can be connected to analog recorder.
AUDIO
OUT
RCA connector for audio output. This connector is synchronized with VIDEO OUT and can be
connected to analog recorder.
5
VGA
VGA output. Display local video output and menu.
6
RS-232
Interface
RJ45 connector for RS232 devices.
RS-485
Interface
RJ45 connector for RS-485 devices.

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7
UTP
Interface
Connector for LAN (Local Area Network).
8
USB
Interface
Connector for USB devices.
9
ALARM IN
5-ch connectors for alarm input. 1-ch has DC+12V/1A power supply for sensor.
ALARM
OUT
2-ch connectors for alarm output.
10
LINE IN
BNC connector for audio input
11
DC OUT
DC+12V/1A power output for camera.
12
POWER
AC 100~240V
13
GROUND
Ground(needs to be connected when DVR startup)

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C H A P T E R 2
Getting Started

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Starting and Shutting Down Your DVR
Proper startup and shutdown procedures are crucial to expanding the life of your DVR.
To startup your DVR:
1. Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the unit.
2. Turn on the switch on rear panel
3. After startup, the Status indicator LED will remain green.
There are two proper ways to shut down DVR:
• OPTION 1: Shutdown in Menu
1. Enter the Shutdown menu, shown in Figure 1 by clicking on Menu > Shutdown.
Figure 1. Shutdown Menu
2. Select the Shutdown button.
3. Turn off switch on rear panel.
• OPTION 2: Manual Shutdown
1. Press and hold the POWER button for 3 seconds.
2. Enter the administrator‟s username and password in the dialog box for authentication.
3. Click the Yes button.
4. Message “Are you sure to turn off DVR?”will popup.
5. Click “Yes”then message “Shutting down”will pop up.
6. Turn off switch on rear panel.
Rebooting and Locking Your DVR
While in the Shutdown menu (Figure 1), you may also reboot or lock your DVR. Locking your DVR will return you to
the Live Preview mode, which will require an user name and password to exit out of it. The Reboot button will reboot
your DVR.
To reboot or lock your DVR:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Select the Lock button to lock the DVR or the Reboot button to reboot the DVR.

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Using the Setup Wizard
By default, the Setup Wizard will start once the DVR has loaded, as shown in Figure 2. The Setup Wizard will walk
you through some of the more important settings of your DVR. If you do not wish to use the Setup Wizard at this time,
click the Cancel button. You may also choose to use the Setup Wizard at a later time by leaving the “Start Wizard
when DVR starts?” checkbox checked.
Figure 2. Setup Wizard
To start using the Setup Wizard:
1. Click the Next button on the Wizard window. This will take you to the User Permission window,
shown in Figure 3.
Figure 3. User Permission
2. Navigate to the Admin Password input field.
3. Enter the admin password into the Admin Password input field. By default, the password is 12345.
4. To change the admin password, check the New Admin Password checkbox. Enter the new