HIK VISION DS-7204HQI-K1 User manual

DS-72xxHUI-Kx, DS-72xxHQI-Kx
Digital Video Recorder (DVR)
User Manual

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 1
COPYRIGHT © 2 17 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision
Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter
referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means,
without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manua
This Manual is applicable to -K Series TurboHD Digital Video Recorders (DVRs).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Images in this manual are for illustrative purposes only and may differ from the actual product.
Please use this user manual under the guidance of professionals.
Trademarks Acknow edgement
and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other
trademarks and logos mentioned below are the properties of their respective owners.
Lega Disc aimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
2 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
Regu atory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FCC Comp iance: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his/her own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore
with the applicable harmonized European standards listed under the EMC Directive 2 14/3 /EU, the LVD
Directive 2 14/35/EU, the RoHS Directive 2 11/65/EU.
2 12/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local supplier upon
the purchase of equivalent new equipment, or dispose of it at designated collection points. For more
information see: www.recyclethis.info
2 6/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery information. The
battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For
more information see: www.recyclethis.info
Industry Canada ICES-003 Comp iance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 3
Applicable Models
This manual is applicable to the models listed in the following table.
Series Model
DS-72xxHQI-Kx
DS-72 4HQI-K1
DS-72 8HQI-K2
DS-7216HQI-K2
DS-72xxHUI-Kx
DS-72 4HUI-K1
DS-72 8HUI-K2
DS-7216HUI-K2
Symbol Conventions
The symbols in this document are defined as follows.
Symbol Description
Provides additional information to emphasize or
supplement important points of the main text.
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
4 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
Safety Instructions
•Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
•In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and
region. Please refer to technical specifications for detailed information.
•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 1 to
24 VAC or 12 VDC according to the IEC6 95 -1 standard. Please refer to technical specifications for detailed
information.
•Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
•Please make sure that the plug is firmly connected to the power socket.
•If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may
cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent
type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
•Ensure to use the attached power adaptor only and not to change the adaptor randomly.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 5
Product Key Features
Genera
•Connectable to Turbo HD and analog cameras
•Supports UTC protocol for connecting camera over coax
•Connectable to IP cameras
•The analog signal inputs including TurboHD and CVBS can be automatically recognized without configuration
•Each channel supports dual-stream, and sub-stream supports up to WD1 resolution
•The main stream of DS-72xxHQI-Kx Series supports up to 3 MP resolution for the first 4 channels
•The main stream of DS-72xxHUI-Kx Series supports up to 5 MP resolution of all the channels
•For DS-72xxHUI-Kx Series DVR, 5 MP long distance transmission can be enabled for the analog cameras
•Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
•Encoding for both video stream and video & audio stream; audio and video synchronization during composite
stream encoding
•Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate
•H.265+/H.265/H.264+/H.264 encoding for the main stream, and H.265/H.264 encoding for the sub-stream of
analog cameras
•Connectable to H.265 and H.264 IP cameras
•Defog level, night to day sensitivity, day to night sensitivity, and IR light brightness configurable for the connected
analog cameras supporting these parameters
•4 MP/5 MP signal switch for the supported analog cameras
•Watermark technology
Loca Monitoring
•HDMI output at up to 4K (384 × 216 ) resolution
•1/4/6/8/9/16/25 screen live view is supported, and the display sequence of screens is adjustable
•Live view screen can be switched in group and manual switch and automatic cycle live view are also provided, the
interval of automatic cycle can be adjusted
•CVBS output only serves as the aux output or live view output
•Quick setting menu is provided for live view
•The selected live view channel can be shielded
•VCA information overlay in live view for the supported analog cameras and in smart playback for the supported
analog and IP cameras
•Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm functions
•DS-72xxHUI-Kx Series DVRs support VCA (line crossing detection and intrusion detection) of all channels.
DS-7216HQI-Kx Series DVRs support 2-ch VCA (line crossing detection and intrusion detection). For the analog
channels, the line crossing detection and intrusion detection conflict with other VCA detection such as sudden
scene change detection, face detection and vehicle detection. You can enable only one function.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
6 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
•For DS-72xxHUI-Kx Series DVRs, the enhanced VCA mode conflicts with the 2K/4K output and 4 MP/5 MP signal
input
•Privacy mask
•Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and pattern
•Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse
HDD Management
•Each disk with a maximum of 8 TB storage capacity
•8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be connected
•Remaining recording time of the HDD can be viewed
•S.M.A.R.T. and bad sector detection
•HDD sleeping function
•HDD property: redundancy, read-only, read/write (R/W)
•HDD group management
•HDD quota management; different capacity can be assigned to different channels
Recording and P ayback
•Holiday recording schedule configuration
•Cycle and non-cycle recording modes
•Normal and event video encoding parameters
•Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and event
•Eight recording time periods with separated recording types
•Supports Channel-Zero encoding
•Main stream and sub-stream configurable for simultaneous recording
•Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual
recording
•Searching record files by events (alarm input/motion detection)
•Customization of tags, searching and playing back by tags
•Locking and unlocking of record files
•Local redundant recording
•When TurboHD input is connected, the information including the resolution and frame rate will be overlaid on the
bottom right corner of the live view for 5 seconds. When CVBS input is connected, the information such as NTSC
or PAL will be overlaid on the bottom right corner of the live view for 5 seconds.
•Searching and playing back record files by camera number, recording type, start time, end time, etc.
•Smart playback to go through less effective information
•Main stream and sub-stream selectable for local/remote playback
•Zooming in for any area when playback
•Multi-channel reverse playback

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 7
•Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging
the mouse on the progress bar
•8/16-ch synchronous playback
Backup
•Exports data to a USB device
•Exports video clips for playback
•Video and Log, Video and Player, and Player are selectable to export for backup
•Management and maintenance of backup devices
A arm and Exception
•Configurable arming time of alarm input/output
•Alarms for video loss, motion detection, video tampering, abnormal signal, video input/recording resolution
mismatch, illegal login, network disconnected, IP confliction, record/capture exception, HDD error, HDD full, etc.
•Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending e-mail, and alarm output
•One-key disarms the linkage actions of the alarm input
•PTZ linking for the VCA alarm
•VCA detection alarm is supported
•Supports coaxial alarm
•System will automatically reboot when a problem is detected in an attempt to restore normal functionality
Other Loca Functions
•Manual and automatic video quality diagnostics
•Operable by mouse and remote control
•Three-level user management; admin user can create many operating account and define their operating
permission, which includes the permission to access any channel
•Completeness of operation, alarm, exceptions and log writing and searching
•Manually triggering and clearing alarms
•Importing and exporting of configuration file of devices
•Getting cameras type information automatically
•Unlock pattern for device login for the admin
•Clear-text password available
•GUID file can be exported for password resetting
•Multiple connected TurboHD signal analog cameras can be upgraded simultaneously via DVR

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
8 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
Network Functions
•1 self-adaptive 1 M/1 M/1 M network interface
•IPv6 is supported
•TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are
supported
•Supports access by Hik-Connect. If you enable Hik-Connect, the device will remind you of Internet access risk and
ask you to confirm the “Terms of Service” and “Privacy Statement” before enabling the service. You should create
a verification code to connect to Hik-Connect.
•TCP, UDP, and RTP for unicast
•Auto/Manual port mapping by UPnP™
•Remote search, playback, download, locking and unlocking record files, and downloading files broken transfer
resume
•Remote parameters setup; remote import/export of device parameters
•Remote viewing of device status, system logs, and alarm status
•Remote keyboard operation
•Remote HDD formatting and program upgrading
•Remote system restart and shutdown
•Supports upgrading via remote FTP server
•RS-485 transparent channel transmission
•Alarm and exception information can be sent to the remote host
•Remotely start/stop recording
•Remotely start/stop alarm output
•Remote PTZ control
•Two-way audio and voice broadcasting
•Output bandwidth limit configurable
•Embedded WEB server
•If DHCP is enabled, ability to enable DNS DHCP or disable it and edit the Preferred DNS Server and Alternate
DNS Server
Deve opment Sca abi ity
•SDK for Windows and Linux system
•Source code of application software for demo
•Development support and training for application system

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 9
Tab e of Contents
Chapter 1 Introduction 14
1.1 Front Panel ........................................................................................................................................ 14
1.2 IR Remote Control Operations ........................................................................................................... 14
1.2.1 Using the Remote Control..................................................................................................... 15
1.2.2 Troubleshooting Remote Control .......................................................................................... 16
1.3 USB Mouse ........................................................................................................................................ 16
1.3.1 Mouse Operation .................................................................................................................. 17
1.3.2 Input Method ......................................................................................................................... 17
1.3.3 Description of the Soft Keyboard Buttons ............................................................................. 17
1.4 Rear Panel ......................................................................................................................................... 18
Chapter 2 Getting Started 20
2.1 Starting Up and Shutting Down the DVR ........................................................................................... 2
2.1.1 Before Starting ...................................................................................................................... 2
2.1.2 Starting the DVR ................................................................................................................... 2
2.1.3 Shutting Down the DVR ........................................................................................................ 2
2.1.4 Rebooting the DVR ............................................................................................................... 21
2.2 Activating the Device ......................................................................................................................... 21
2.3 Using the Unlock Pattern for Login .................................................................................................... 22
2.3.1 Configuring the Unlock Pattern ............................................................................................. 23
2.3.2 Logging in via Unlock Pattern ............................................................................................... 24
2.4 Login and Logout ............................................................................................................................... 25
2.4.1 User Login ............................................................................................................................ 25
2.4.2 User Logout .......................................................................................................................... 26
2.5 Resetting Your Password .................................................................................................................. 27
2.6 Adding and Connecting IP Cameras .................................................................................................. 28
2.6.1 Activating IP Cameras .......................................................................................................... 28
2.6.2 Adding an Online IP Camera ................................................................................................ 32
2.6.3 Editing the Connected IP Camera ........................................................................................ 34
Chapter 3 Live View 36
3.1 Introduction ........................................................................................................................................ 36
3.1.1 Live View Icons ..................................................................................................................... 36
3.2 Operations in Live View Mode ........................................................................................................... 36
3.2.1 Using the Mouse in Live View ............................................................................................... 37
3.2.2 Switching Main/Aux Output ................................................................................................... 38
3.2.3 Quick Setting Toolbar in Live View Mode ............................................................................. 38
3.3 Channel-Zero Encoding ..................................................................................................................... 42
3.4 Adjusting Live View Settings .............................................................................................................. 42
3.5 Manual Video Quality Diagnostics ..................................................................................................... 44
Chapter 4 PTZ Contro s 46
4.1 Configuring PTZ Settings ................................................................................................................... 46

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
1 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
4.2 Setting PTZ Presets, Patrols, and Patterns ....................................................................................... 48
4.2.1 Customizing Presets ............................................................................................................. 48
4.2.2 Calling Presets ...................................................................................................................... 49
4.2.3 Customizing Patrols .............................................................................................................. 5
4.2.4 Calling Patrols ....................................................................................................................... 52
4.2.5 Customizing Patterns ............................................................................................................ 52
4.2.6 Calling Patterns .................................................................................................................... 53
4.2.7 Customizing Linear Scan Limit ............................................................................................. 54
4.2.8 Calling Linear Scan ............................................................................................................... 55
4.2.9 One-Touch Park ................................................................................................................... 56
4.3 PTZ Control Panel ............................................................................................................................. 57
Chapter 5 Recording Settings 59
5.1 Configuring Encoding Parameters ..................................................................................................... 59
5.1.1 Before Starting ...................................................................................................................... 59
5.1.2 Configure Record Parameters .............................................................................................. 59
5.2 Configuring Recording Schedule ....................................................................................................... 64
5.2.1 Set the Record Schedule ...................................................................................................... 64
5.2.2 Edit the Schedule .................................................................................................................. 65
5.2.3 Draw the schedule ................................................................................................................ 66
5.3 Configuring Motion Detection Recording ........................................................................................... 67
5.4 Configuring Alarm Triggered Recording and Capture ........................................................................ 68
5.5 Configuring Event Recording ............................................................................................................. 7
5.6 Configuring Manual Recording .......................................................................................................... 72
5.7 Configuring Holiday Recording .......................................................................................................... 73
5.8 Configuring Redundant Recording ..................................................................................................... 74
5.9 Configuring HDD Group ..................................................................................................................... 76
5.1 Files Protection .................................................................................................................................. 77
5.1 .1 Protect File by Locking the Record Files ............................................................................... 77
5.1 .2 Protect File by Setting HDD Property to Read-Only ............................................................. 78
5.11 One-Key Enabling and Disabling H.264+/H.265+ for Analog Cameras ............................................. 79
5.11.1 One-Key Enabling H.264+/H.265+ All Analog Cameras ....................................................... 79
5.11.2 One-Key Disabling H.264+/H.265+ All Analog Cameras ...................................................... 8
5.12 Configuring 1 8 p Lite ....................................................................................................................... 8
5.12.1 Enabling 1 8 p Lite Mode .................................................................................................... 81
5.12.2 Disabling the 1 8 p Lite Mode ............................................................................................. 81
Chapter 6 P ayback 82
6.1 Playing Back Record Files ................................................................................................................. 82
6.1.1 Instant Playback ................................................................................................................... 82
6.1.1.1 Instant Playback by Channel 82
6.1.1.2 Playing Back by Normal Search 82
6.2 Playback Auxiliary Functions ............................................................................................................. 97
6.2.1 Playing Back Frame-by-Frame ............................................................................................. 97
6.2.2 Digital Zoom .......................................................................................................................... 98

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 11
6.2.3 Reverse Playback of Multi-Channel ...................................................................................... 98
Chapter 7 Backup 100
7.1 Backing up Record Files .................................................................................................................. 1
7.1.1 Backing Up by Normal Video/Picture Search ...................................................................... 1
7.1.2 Backing Up Video Clips ...................................................................................................... 1 3
7.2 Managing Backup Devices .............................................................................................................. 1 3
7.2.1 Management of USB Flash Drives, and USB HDDs ........................................................... 1 3
Chapter 8 A arm Settings 105
8.1 Setting Motion Detection .................................................................................................................. 1 5
8.2 Setting Sensor Alarms ..................................................................................................................... 1 7
8.3 Detecting Video Loss ....................................................................................................................... 1 9
8.4 Detecting Video Tampering ............................................................................................................. 111
8.5 Setting All-day Video Quality Diagnostics ........................................................................................ 113
8.6 Handling Exceptions ........................................................................................................................ 115
8.7 Setting Alarm Response Actions ..................................................................................................... 117
Chapter 9 VCA A arm 120
9.1 Face Detection ................................................................................................................................. 12
9.2 Line Crossing Detection ................................................................................................................... 122
9.3 Intrusion Detection ........................................................................................................................... 123
9.4 Region Entrance Detection .............................................................................................................. 126
9.5 Region Exiting Detection .................................................................................................................. 127
9.6 Loitering Detection ........................................................................................................................... 127
9.7 People Gathering Detection ............................................................................................................. 128
9.8 Fast Moving Detection ..................................................................................................................... 128
9.9 Parking Detection ............................................................................................................................ 128
9.1 Unattended Baggage Detection ....................................................................................................... 128
9.11 Object Removal Detection ............................................................................................................... 129
9.12 Audio Exception Detection ............................................................................................................... 129
9.13 Defocus Detection ........................................................................................................................... 13
9.14 Sudden Scene Change .................................................................................................................... 13
9.15 PIR Alarm ........................................................................................................................................ 131
Chapter 10 VCA Search 131
1 .1 Face Search .................................................................................................................................... 132
1 .2 Behavior Search .............................................................................................................................. 134
1 .3 People Counting .............................................................................................................................. 135
1 .4 Heat Map ......................................................................................................................................... 136
Chapter 11 Network Settings 138
11.1 Configuring General Settings ........................................................................................................... 138
11.2 Configuring Advanced Settings ........................................................................................................ 139
11.2.1 Configuring PPPoE Settings ............................................................................................... 139
11.2.2 Configuring Hik-Connect ..................................................................................................... 139
11.2.3 Configuring DDNS .............................................................................................................. 141

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
12 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
11.2.4 Configuring NTP Server ...................................................................................................... 143
11.2.5 Configuring NAT ................................................................................................................. 144
11.2.6 Configuring More Settings .................................................................................................. 146
11.2.7 Configuring HTTPS Port ..................................................................................................... 147
11.2.8 Configuring E-Mail .............................................................................................................. 149
11.2.8.1 Before Starting 149
11.2.8.2 Procedure 149
11.2.9 Checking Network Traffic .................................................................................................... 151
11.3 Configuring Network Detection ........................................................................................................ 151
11.3.1 Testing Network Delay and Packet Loss ............................................................................ 151
11.3.2 Exporting Network Packet................................................................................................... 152
11.3.3 Checking Network Status.................................................................................................... 153
11.3.4 Checking Network Statistics ............................................................................................... 154
Chapter 12 HDD Management 155
12.1 Initializing HDDs .............................................................................................................................. 155
12.2 Managing Network HDD .................................................................................................................. 156
12.3 Managing HDD Groups .................................................................................................................... 158
12.3.1 Setting HDD Groups ........................................................................................................... 158
12.3.2 Setting HDD Property ......................................................................................................... 16
12.4 Configuring Quota Mode .................................................................................................................. 161
12.5 Configuring Cloud Storage ............................................................................................................... 162
12.6 Checking HDD Status ...................................................................................................................... 165
12.7 Checking S.M.A.R.T. Information .................................................................................................... 166
12.8 Detecting Bad Sectors ..................................................................................................................... 166
12.9 Configuring HDD Error Alarms ......................................................................................................... 167
Chapter 13 Camera Settings 169
13.1 Assigning 5 MP Long Distance Transmission .................................................................................. 169
13.2 Configuring OSD Settings ................................................................................................................ 17
13.3 Configuring Privacy Mask ................................................................................................................ 171
13.4 Configuring Video Parameters ......................................................................................................... 172
13.4.1 Configuring Image Settings ................................................................................................. 172
13.4.2 Configuring Camera Parameters Settings .......................................................................... 174
Chapter 14 DVR Management and Maintenance 176
14.1 Viewing System Information ............................................................................................................ 176
14.2 Searching Log Files ......................................................................................................................... 176
14.3 Importing/Exporting IP Camera Info ................................................................................................. 178
14.4 Importing/Exporting Configuration Files ........................................................................................... 178
14.5 Upgrading System ........................................................................................................................... 179
14.5.1 Upgrading by Local Backup Device .................................................................................... 179
14.5.2 Upgrading by FTP ............................................................................................................... 18
14.6 Upgrading Camera .......................................................................................................................... 181
14.7 Restoring Default Settings ............................................................................................................... 182
Chapter 15 Others 184

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 13
15.1 Configuring General Settings ........................................................................................................... 184
15.2 Configuring DST Settings ................................................................................................................ 184
15.3 Configuring More Settings ............................................................................................................... 186
15.4 Managing User Accounts ................................................................................................................. 188
15.4.1 Adding a User ..................................................................................................................... 188
15.4.2 Deleting a User ................................................................................................................... 192
15.4.3 Editing a User ..................................................................................................................... 192
Chapter 16 Appendix 195
16.1 Glossary........................................................................................................................................... 195
16.2 Troubleshooting ............................................................................................................................... 196

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
14 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
Chapter 1 Introduction
1.1 Front Pane
Figure 1, Front Panel of DS-7216HQI-Kx and DS-72xxHUI-Kx
Table 1-1 Front Panel Description
No.
Icon
Description
1 Lights when DVR is powered up
2 Lights when data is being read from or written to HDD
3 Flashes when the network is well connected
4 IR remote control receiver
5 USB Interface
Universal Serial Bus (USB) ports fo
r additional devices such as
USB mous
e and USB Hard Disk Drive (HDD)
1.2 IR Remote Contro Operations
The DVR may also be controlled with the included IR remote control, shown in Figure 1-9.
2 × AAA batteries must be installed before operation.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 15
Figure 2, Remote Control
1.2.1 Using the Remote Contro
The remote control keys resemble the ones on the front panel (see Table 1-2).
Table 1-2 Description of the IR Remote Control Buttons
No.
Name
Description
1
POWER
Power on/off the device by pressing and holding the button for 5
seconds
2 MENU Button
Press the button
to
return to the
m
ain menu (after successful login)
Press and hold the button for 5 seconds will turn off audible key beep
In PTZ Contro
l mode, the MENU button will start wiper (if applicable)
In Playback mode, it is used to show/hide the control interface
3 REC Button
Enter the Manual Record setting menu
In PTZ control settings, press the button and then you can call a PTZ preset b
y pressing
Numeric button
It is also used to turn audio on/off in the Playback mode
4
DIRECTION
Button
Navigate between different fields and items in menus
In the
Playback
mode, the Up and Down button is used to speed up and slow down
recorded video
. The Left and Right button will select the next and previous record files
.
In Live View mode, these buttons can be
used to cycle through channels
In PTZ control mode, it can control the movement of the PTZ camera
ENTER
Button
Confirm selection in
any of the menu modes
It can also be used to tick
checkbox fields
In Playback mode, it can be used to play or pause the video
In single
-
frame Playback mode, pressing the button will advance the video by a single frame
5
PTZ Button
In Auto
-
switch
mode, it can be
used to stop /start auto switch
6
DEV
Enables/Disables Remote Control
7 A phanumeric
Buttons
Switch to the corresponding channel in Live view or PTZ Control mode
Input numbers and characters in Edit mode
Switch between different ch
annels in the Playback mode
8 ESC Button
Back to the previous menu
Press for Arming/disarming the device in Live View mode
9 PLAY Button
The button is used to enter the All
-
day Playback
mode
It is also used to auto scan in the PTZ Control menu
1 PREV Button
Switch between single screen and multi
-
screen mode
In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
16 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
1.2.2 Troub eshooting Remote Contro
Make sure you have installed batteries properly in the remote control.
Also, the remote control must be aimed at the IR receiver on the
front panel.
If there is no response after you press a button on the remote, follow the procedure below to
troubleshoot.
1. Go into Menu > Configuration > General > More Settings by operating the front control panel or the
mouse.
2. Check and remember the DVR No. The default DVR No. is 255. This number is valid for all IR
remote controls.
3. Press the DEV button on the remote control.
4. Enter the DVR No. in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the
Status indicator does not turn blue and there is still no response from the remote, check the following:
•Batteries are installed correctly and the polarities of the batteries are not reversed
•Batteries are fresh and not out of charge
•IR receiver is not obstructed
If the remote still does not function properly, change the remote and try again, or contact the device
provider.
1.3 USB Mouse
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.
1. Plug USB mouse into one of the USB interfaces on the front panel of the DVR.
2. The mouse should be detected automatically. If the mouse is not detected, the possible reason may be that
the two devices are not compatible. Refer to the recommended device list from your provider.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA 17
1.3.1 Mouse Operation
Table 1-3 Description of the Mouse Control
Name
Action
Description
Left-C ick
Sing e-C ick
Live view: Select chan
nel and show the quick set menu
Menu: Se
lect and enter
Doub e
-
C ick
Live view: Switch between
single
-
screen and multi
-
screen
Drag
PTZ control: Wheeling
Privacy mask and motion detection: Select target area
Digital zoom-in: Drag and select target area
L
ive view: Drag channel/time bar
Right-C ick Sing e-C ick
Live view: Show menu
Menu: Exit c
urrent menu to upper level menu
Scro -Whee
Scro ing up
Live view: Previous screen
Menu: Previous item
Scro ing down
Live view: Next scree
n
Menu: Next item
1.3.2 Input Method
Figure 3, Soft Keyboard
1.3.3 Description of the Soft Keyboard Buttons
Table 1-4 Description of the Soft Keyboard Icons
Icon Description Icon Description
… Numbers … Letters
Lowercase/uppercase Backspace
Switch the keyboard
Space
Position the cursor Enter
Symbols Reserved

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
18 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 62817NA
1.4 Rear Pane
Figure 4, DS-72 4HUI-K1 Rear Panel
Figure 5, DS-72 8HUI-K2 Rear Panel
Figure 6, DS-7216HUI-K2 Rear Panel
1
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
3
Figure 7, DS-72 4HQI-K1
Figure 8, DS-72 8HQI-K2
Figure 9, DS-7216HQI-K2 Rear Panel