HIK VISION DS-9000 Series User manual

1
DS-9000 Series Hybrid DVR
DS-9600 Series NVR
USER’S MANUAL
Version 2.1.1

DS-9000/9600 Series HDVR/NVR User‟s Manual
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Hikvision® Network Digital Video Recorder User‟s Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with
the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice,
and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no
responsibility or liability for any errors or inaccuracies that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS
CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE
RESULTS AND PERFORMANCE OF THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF
IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING
OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.

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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the DVR.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage
to the sensitive electronics within the unit.
• Use the DVR in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only.
Dispose of used batteries according to the instructions provided by the battery manufacturer.

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CONTENTS
C H A P T E R 1 Introduction...................................................................................................................7
Overview...................................................................................................................................................8
Product Features....................................................................................................................................8
Rear Panel...........................................................................................................................................10
Product Application Diagram .............................................................................................................13
Operating Your DVR..............................................................................................................................14
Using the Front Panel Controls...........................................................................................................14
Using a USB Mouse............................................................................................................................17
Using the Soft Keyboard.....................................................................................................................18
C H A P T E R 2 Getting Started.............................................................................................................19
Starting and Shutting Down Your DVR.................................................................................................20
Startup Your DVR ..............................................................................................................................20
Shutdown Your DVR..........................................................................................................................21
Rebooting Your DVR .........................................................................................................................21
Locking Your DVR.............................................................................................................................21
Setting Date & Time...............................................................................................................................22
Checking the Status of Your DVR..........................................................................................................23
C H A P T E R 3 Live Feed ......................................................................................................................25
Watching a Live Feed.............................................................................................................................26
Understanding Live Feed Icons ..........................................................................................................26
Operating the Live Feed......................................................................................................................27
Using Display Menu...............................................................................................................................29
Configuring Live Feed Displays.............................................................................................................31
Setting Camera Order .............................................................................................................................32
C H A P T E R 4 Record Settings............................................................................................................33
Configuring Settings for Recording........................................................................................................34
Configuring Recording Settings..........................................................................................................34
Configuring a Quick Recording Schedule..........................................................................................36
Configuring an Advanced Recording Schedule..................................................................................37
Configuring Holiday Settings .............................................................................................................39
Configuring Capture Quality Settings.................................................................................................39

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Configuring Capture Schedule............................................................................................................40
C H A P T E R 5 Playback.......................................................................................................................42
Playing Back a Recording.......................................................................................................................43
Understanding the Playback Interface ................................................................................................43
Searching for Recorded Files..................................................................................................................44
Playing Back Recorded Files..................................................................................................................45
Playing Back Multiple Channels ............................................................................................................46
Smart search............................................................................................................................................46
Playing Back Pictures.............................................................................................................................46
Playing Back Tags ..................................................................................................................................47
C H A P T E R 6 Backup..........................................................................................................................48
Backing up Video Clips..........................................................................................................................49
Selecting Video Clips .........................................................................................................................49
Backing up Video Clips..........................................................................................................................50
Backing up Recorded Files.....................................................................................................................52
C H A P T E R 7 System Configuration..................................................................................................53
Configuring Network Settings................................................................................................................54
Managing User Accounts........................................................................................................................55
Adding a New Remote/Local User.....................................................................................................55
Editing a User .....................................................................................................................................57
Switch User.........................................................................................................................................57
Configuring PTZ Cameras......................................................................................................................58
Configuring Basic PTZ Settings.........................................................................................................58
Customizing PTZ Presets, Patterns and Patrols..................................................................................59
Configuring Alarms and Exceptions.......................................................................................................61
Setting up Motion Detection...............................................................................................................61
Configuring Alarm Inputs...................................................................................................................62
Configuring Exceptions ......................................................................................................................64
Configuring E-mail Settings ...............................................................................................................65
C H A P T E R 8 Camera Management..................................................................................................66
Configuring Cameras..............................................................................................................................67
Adding and Removing IP Cameras.....................................................................................................67
Adding and Removing Analog Cameras ............................................................................................68

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Configuring Privacy Zones.................................................................................................................69
Configuring Video Tampering Detection ...........................................................................................69
Configuring Video Loss Detection.....................................................................................................71
Configuring OSD Settings..................................................................................................................72
C H A P T E R 9 Disk Management........................................................................................................73
Managing Disks......................................................................................................................................74
Checking Disk Status..........................................................................................................................74
Setting Network HDD.............................................................................................................................74
Formatting Disk......................................................................................................................................75
Enabling Disk Overwrite ....................................................................................................................76
Configuring Quota Mode........................................................................................................................76
S.M.A.R.T...............................................................................................................................................77
Managing Files........................................................................................................................................77
Searching for Recorded Files..............................................................................................................77
Searching for Event Files....................................................................................................................78
Searching for Captured Picture...........................................................................................................79
Locking and Unlocking Recorded Files..................................................................................................80
C H A P T E R 1 0 DVR Management....................................................................................................81
Managing System....................................................................................................................................82
Upgrading the System Firmware ........................................................................................................82
Restoring Default Settings..................................................................................................................82
Exporting & Importing Configuration....................................................................................................83
Viewing System Logs.............................................................................................................................84
Network detection...................................................................................................................................86

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C H A P T E R 1
Introduction

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Overview
Thank you for your purchase of DS-9000/9600 Series Hybrid Digital Video Recorder (HDVR)/NVR. To
get detailed information about the HDVR/NVR, please read through the Installation‟s Manual and this
User‟s Manual thoroughly.
The DS-9000/9600 series HDVR/NVR is a new generation product developed by HIKVISION. Built on
an embedded platform and combining the latest advanced H.264 video encoding and decoding
technologies, the DS-9000/9600 series H DVR/NVR contains the perfect combination of rock-solid
reliability and high performance.
Figure 1 DS-9000/9600 Series HDVR/NVR
Product Features
Compression
Connecting the network cameras, network dome and DVS.
H.264 video compression with high reliability and superior definition.
Each channel supports dual-stream.
Up to 32 network cameras can be added.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality,
etc.
The video input/output quality is configurable.
Each channel supports two kinds of compression parameters, the normal and event, which can be
configured locally and remotely.
Encoding for both audio/video composite stream and video stream; audio and video synchronization
during composite stream encoding.
Support watermark.
Local Monitoring
Simultaneous HDMI, VGA and CVBS outputs.
HDMI output and VGA output at up to 1920*1080P resolution.
1/4/9/16 –division live view is supported, and the display sequence of screens is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view is also
provided, the interval of automatic cycle can be adjusted.
The selected live view channel can be shielded.
Motion detection, tamper-proof, video exception alert and video loss alert functions.
Privacy mask.
Several PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.

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HDD Management
Up to 16 disks (8 SATA hard disks and 8 network disks) and 1 eSATA disk can be connected.
Each SATA hard disks and network disks with a maximum of 4TB storage capacity and eSATA with
less than 2TB capacity.
Support eSATA disk for recording or backup.
HDD quota management; different capacity can be assigned to different channel.
Recording, Capture and playback
Holiday recording schedule configuration.
Normal and event video encoding parameters.
8 recording periods with separated recording types configurable.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for
schedule.
Searching record files and captured pictures by events (alarm input/motion detection).
Customization tags, searching and playing back by tags.
Locking and unlocking record files.
Searching and playing back record files by channel number, recording type, start time, end time, etc.
Smart search for the motion event when playing back.
Zooming in when playback.
Supports pause, speed up, speed down, skip forward, and skip backward when playback, locating by
dragging the mouse.
Up to 16-ch synchronous playback.
Continuous capture of video images and playback of captured pictures.
Backup
Export video data by USB, or eSATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Alarm for Video loss, Motion detection, Tampering, HDD Full, HDD Error, Network Disconnected,
IP Conflict, Illegal Login, Video Exception, Video Output Standard Mismatch, Recording Exception,
etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output and upload captured pictures to FTP.
Automatic restore when system is abnormal.
Other Local Functions
Users can operate device by front panel, mouse, remote control, and control keyboard.
Three-level user management; admin user can create many operating accounts and define their
operating permissions, which includes the limit to access any channel.
Operation, alarm and exception logs recording and searching.
Import and export device configuration information.
Network
2 self-adaptive 10M/100M/1000M network interfaces, and various working mode is configurable:
multi-address, load balance, network fault tolerance, etc.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Remote search, playback, download, locking and unlocking the record files, and downloading files

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broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
Alarm and exception information can be sent to the remote host.
Remotely start/stop recording.
Remotely start/stop alarm output.
Captured pictures can be sent to the FTP.
Remote PTZ control.
Remote JPEG capture.
Two-way voice talk and voice broadcasting.
Embedded WEB server.
Development Support
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
Rear Panel
Figure 2 DS-9016HFI-ST
No.
Item
Description
1
VIDEO IN
BNC connector for analog video input.
2
LOOP OUT
BNC connectors for video loop output.
3
VIDEO SPOT OUT
BNC connectors for video output.
4
VIDEO OUT
BNC connector for video output.
1. When both HDMI and VGA are connected, it is used for
live view only;
2. When either HDMI or VGA is connected, it is used as the
spot video output for live view, playback, recording and PTZ

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controls;
3. When neither HDMI nor VGA is connected, it is used as
the main video output for live view and menu operations.
5
AUDIO OUT
RCA connector for audio output.
6
LINE IN
RCA connector for voice talk.
7
AUDIO IN
RCA connector for audio input. (Audio 1-4)
8
AUDIO IN
DB26 connector for audio input. (Audio 5-16)
9
RS-232 Interface
Connector for RS-232 devices.
10
VGA
DB9 connector for VGA output. Display local video output
and menu.
11
HDMI
HDMI video output connector.
12
eSATA
Connects external SATA HDD, CD/DVD-RM.
13
LAN Interface
Connector for LAN (Local Area Network).
14
Termination Switch
RS-485 termination switch.
Up position is not terminated.
Down position is terminated with 120Ω resistance.
15
RS-485 Interface
Connector for RS-485 devices. T+ and T- pin connects to R+
and R- pin of PTZ receiver respectively.
Controller Port
D+, D- pin connects to Ta, Tb pin of controller. For
cascading devices, the first device‟s D+, D- pin should be
connected with the D+, D- pin of the next device.
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
16
GROUND
Ground (needs to be connected when device starts up).
17
AC 100V~240V
AC 100V~240V power supply.
18
POWER
Switch for turning on/off the device.

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Figure 3 DS-9600NI-ST
No.
Item
Description
1
VIDEO OUT
BNC connector for video output.
2
AUDIO OUT
RCA connector for CVBS and VGA audio output.
3
LINE IN
RCA connector for audio output.
4
RS-232 Interface
Connector for RS-232 devices.
5
VGA
DB9 connector for VGA output. Display local video output
and menu.
6
HDMI
HDMI video output connector.
7
eSATA
Connects external SATA HDD, CD/DVD-RM.
8
LAN Interface
Connector for LAN (Local Area Network).
9
Termination Switch
RS-485 termination switch.
Up position is not terminated.
Down position is terminated with 120Ωresistance.
10
RS-485 Interface
Connector for RS-485 devices. T+ and T- pin connects to R+
and R- pin of PTZ receiver respectively.
Controller Port
D+, D- pin connects to Ta, Tb pin of controller. For
cascading devices, the first device‟s D+, D- pin should be
connected with the D+, D- pin of the next device.
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
11
GROUND
Ground (needs to be connected when device starts up).

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12
AC 100V~240V
AC 100V~240V power supply.
13
POWER
Switch for turning on/off the device.
Product Application Diagram
Figure 4 Product Application Diagram
Note:
DS-9600NI-ST can only connect network cameras.

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Operating Your DVR
There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the
included IR (Infrared) Remote, a Mouse and the Soft Keyboard.
Using the Front Panel Controls
Your DVR comes with built-in front panel controls, as shown in the following figure:
Figure 5 DVR Front Panel Controls
The controls on the front panel include:
1. Status Indicators:
•Alarm: Alarm indicator turns red when a sensor alarm is detected.
•Ready: Ready indicator turns blue when DVR is functioning properly.
•Status: Status indicator turns blue when DVR is controlled by an IR remote. Indicator
turns red when controlled by a keyboard and purple when IR remote and keyboard is
used at the same time.
•HDD: HDD indicator blinks red when data is being read from or written to HDD.
•Modem: Reserved
•TX/RX: TX/RX indictor blinks blue when network connection is functioning properly.
•Guard: Guard indicator turns blue when the device is armed, off when the device is
unarmed. The arm/disarm state can be initiated by pressing and holding on the ESC
button for more than 3 seconds in Preview mode.
2. IR Receiver: Your DVR may also be controlled with the included IR remote control, shown in
Figure 6. Batteries (2XAAA) must be installed before operation.
3. Front Panel Lock: You can lock or unlock the panel by the key.
4. DVD-ROM: Slot for DVR-ROM.
5. Alphanumeric Buttons: Alphanumeric buttons used in various menus of the DVR. Some uses
include:
Switching to the corresponding channel in Preview or PTZ Control mode.
Inputting numbers and characters in Edit mode.
Switching between different channels in Playback mode.
6. USB Ports: Connects USB mouse or USE flash memory devices.

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7. Control Buttons:
ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm
the DVR in Preview mode.
REC/SHOT Button: The REC/SHOT button is used to enter the Quick Schedule
Recording interface. If used when controlling a PTZ, pressing the REC/SHOT button
and then a Numeric button will call a PTZ preset.
PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It
is also used to turn audio on/off in the Playback menu and auto scan in the PTZ
Control menu.
ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the
PTZ Control menu.
A/FOCUS+ Button: The A/FOCUS+ button is used to adjust focus in the PTZ Control
menu. It is also used to switch between input methods (upper and lowercase alphabet,
symbols and numeric input). It can also be used to clear entire masked areas, such as
in the Motion Detection and Privacy Mask menus.
EDIT/IRIS+ Button: The EDIT/IRIS+ button is used to edit text fields. When editing
text fields, it will also function as a Backspace button to delete the character in front
of the cursor. On checkbox fields, pressing the EDIT/IRIS+ button will tick the
checkbox. In PTZ Control mode, the EDIT/IRIS+ button opens up the iris of the
camera. In Playback mode, it can be used to generate video clips for backup.
MENU/WIPER Button: Pressing the MENU/WIPER button will return the user to the
Main menu (after successful login). Pressing and holding the button for 5 seconds will
turn off audible key beep. The MENU/WIPER button will also bring up Sensitivity
Interface settings. In PTZ Control mode, the MENU/WIPER button will start wiper
(if applicable).
F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items
on the list. In PTZ Control mode, it will turn on/off PTZ light.
F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also
bring up the Channel & OSD Position settings.
MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch to
the control of spot output. In PTZ Control mode, it can be used to zoom the camera
out.
PREV/FOCUS- Button: The PREV/FOCUS- button is used to switch between single
screen and multi-screen mode. In PTZ Control mode, it is used to adjust the focus in
conjunction with the A/FOCUS+ button. It can also be used to select entire masked
areas, such as in Motion Detection and Privacy Mask menus.
8. Direction/Enter Buttons:
Direction Buttons: The Direction buttons are used to navigate between different fields
and items in menus. In playback mode, the Up and Down button is used to fast-
forward and rewind recorded video. The left and Right button will select the next and
previous day of or pause the video. In Single Play mode, pressing the Enter button
will advance the video by a single frame.
Enter Button: The Enter button is used to confirm selection in any of the menu modes.
It can be used to tick checkbox fields. In Playback mode, it can be used to play or
pause the video. In Single Play mode, pressing the Enter button will advance the video
by a single frame.
9. Jog Shuttle Control: The Jog Shuttle control can be used to move the active selection in a menu. In
the playback mode, the outer ring is used to speed up/slow down the video. The inner ring can be
used to jump 30 seconds forward/backward in a video. In Preview mode, it can be used to cycle
through different channels.
10. Power Button: Powers DVR on/off.

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Figure 6 IR Remote Control
The keys on the remote control closely resemble the ones found on the front panel. Referring to Figure 6,
they include:
1. POWER: Turn on/off DVR.
2. DEV: Enable/Disable Remote Control.
3. Alphanumeric: Same as Alphanumeric buttons on front panel.
4. EDIT: Same as JKL/EDIT button on front panel.
5. A: Same as A/FOCUS+ button on front panel.
6. REC: Same as REC/SHOT button on front panel.
7. PLAY: Same as MNO/PLAY button on front panel.
8. INFO: Same as ZOOM+ button on front panel.
9. VOIP: Same as MAIN/SPOT/ZOOM- button on front panel.
10.MENU: Same as MENU/WIPER button on front panel.
11.PREV: Same as PREV/FOCUS- button on front panel.
12.DIRECTION/ENTER Buttons: Same as DIRECTION/ENTER buttons on front panel.
13.PTZ: Same as PTZ/IRIS- button on front panel.
14.ESC: Same as ESC button on front panel.

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15.RESERVED: Reserved.
16.F1: Same as F1/LIGHT button on front panel.
17.PTZ CONTROL Buttons: Buttons to adjust the iris, focus and zoom of a PTZ camera.
18.F2 Button: Same as F2/AUX button on front panel.
Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no
response:
1. Using the front control panel or the mouse, go into Main Menu > System Configuration >
Display Configuration.
2. Check and remember DVR ID#. The default ID# is 255. This ID# is valid for all IR controls.
3. Press the DEV button on the remote.
4. Enter the DVR ID# from step 2.
5. Press the ENTER button on the remote control.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status
indicator does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
4. No fluorescent lamp is used nearby.
Using a USB Mouse
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB
mouse:
1. Plug USB mouse into one of the USB ports on the front panel of the DVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected,
please refer to the recommended device list from your provider.
The buttons on the mouse corresponds to:
1. Left Button:
• Single-Click: Select a component of a menu, such as a button or an input field. This is
similar to pressing the ENTER button on the remote/front panel controls.
• Double-Click: Switch between single screen and multi-screen mode in Preview/
Playback mode.
• Click and Drag: Clicking and dragging the Left mouse button can be used to control the
pan/tilt of a PTZ camera as well as to vary the position of digital zoom area and camera
OSD. It can also be used to set the alarm areas.
2. Right Button:
Single-Click: Shows pop-up menu in preview interface. Exit to return to the previous
menu.

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Using the Soft Keyboard
When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the Soft
Keypad, shown in Figure 7.
Figure 7 Soft Keypad
The buttons on the soft keyboard represents:
Switch to Uppercase: Switch to uppercase input.
Switch to Lowercase: Switch to lowercase input.
Symbols: Switch to symbols input.
Backspace: Delete the character in front of the cursor.
Enter: Confirm selection.
ESC: Exit Soft Keyboard.

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C H A P T E R 2
Getting Started

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Starting and Shutting Down Your DVR
Proper startup and shutdown procedures are crucial to expanding the life of your DVR.
Startup Your DVR
Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the unit. The Power indicator LED
on the front panel should turn red, indicating the unit is receiving power.
Connect the DVR to a VGA monitor. You will only see the DVR menu system when it‟s connected
to a VGA monitor.
Press the POWER switch on the back rear panel. The Power indicator LED should turn blue. The
unit will begin to start.
After startup, the Power indicator LED will remain blue. A splash screen with the status of the HDD
will be shown (Figure 8). If an „X‟ is shown, it means that the HDD is not installed or cannot be
detected.
Figure 8 Startup Splash Screen