HIK VISION DS-KH6320-TE1B User manual

Network Indoor Staon
Operaon Guide

Legal Informaon
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product.
Pictures, charts, images and all other informaon hereinaer are for
descripon and explanaon only. The informaon contained in the Manual
is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision
website ( hps://www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals
trained in supporng the Product.
Trademarks
and other Hikvision's trademarks and logos are the
properes of Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their
respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL
AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS".
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS
AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
Network Indoor Staon Operaon Guide
i

CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE
LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE,
FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE
RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION
OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN
THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR
FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATTER PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and
processed. To protect data, the development of Hikvision devices
incorporates privacy by design principles. For example, for device with facial
recognion features, biometrics data is stored in your device with
encrypon method; for ngerprint device, only ngerprint template will be
saved, which is impossible to reconstruct a ngerprint image.
As data controller, you are advised to collect, store, process and transfer
data in accordance with the applicable data protecon laws and regulaons,
including without limitaon, conducng security controls to safeguard
personal data, such as, implemenng reasonable administrave and
physical security controls, conduct periodic reviews and assessments of the
eecveness of your security controls.
Network Indoor Staon Operaon Guide
ii

Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger Indicates a hazardous situaon which, if not avoided, will or
could result in death or serious injury.
Cauon Indicates a potenally hazardous situaon which, if not
avoided, could result in equipment damage, data loss,
performance degradaon, or unexpected results.
Note Provides addional informaon to emphasize or
supplement important points of the main text.
Network Indoor Staon Operaon Guide
iii

Safety Instrucon
Warning
●All the electronic operaon should be strictly compliance with the electrical safety
regulaons, re prevenon regulaons and other related regulaons in your local
region.
●Please use the power adapter, which is provided by normal company. The power
consumpon cannot be less than the required value.
●Do not connect several devices to one power adapter as adapter overload may
cause over-heat or re hazard.
●Please make sure that the power has been disconnected before you wire, install or
dismantle the device.
●When the product is installed on wall or ceiling, the device shall be rmly xed.
●If smoke, odors or noise rise from the device, turn o the power at once and
unplug the power cable, and then please contact the service center.
●If the product does not work properly, please contact your dealer or the nearest
service center. Never aempt to disassemble the device yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
Cauon
●Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons
surface or places subject to shock (ignorance can cause equipment damage).
●Do not place the device in extremely hot (refer to the specicaon of the device
for the detailed operang temperature), cold, dusty or damp locaons, and do not
expose it to high electromagnec radiaon.
●The device cover for indoor use shall be kept from rain and moisture.
●Exposing the equipment to direct sun light, low venlaon or heat source such as
heater or radiator is forbidden (ignorance can cause re danger).
●Do not aim the device at the sun or extra bright places. A blooming or smear may
occur otherwise (which is not a malfuncon however), and aecng the
endurance of sensor at the same me.
Network Indoor Staon Operaon Guide
iv

●Please use the provided glove when open up the device cover, avoid direct contact
with the device cover, because the acidic sweat of the ngers may erode the
surface coang of the device cover.
●Please use a so and dry cloth when clean inside and outside surfaces of the
device cover, do not use alkaline detergents.
●Please keep all wrappers aer unpack them for future use. In case of any failure
occurred, you need to return the device to the factory with the original wrapper.
Transportaon without the original wrapper may result in damage on the device
and lead to addional costs.
●Improper use or replacement of the baery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used baeries
according to the instrucons provided by the baery manufacturer.
●Input voltage should meet both the SELV and the Limited Power Source according
to 60950-1 standard.
●The power supply must conform to LPS. The recommended adaptor models and
manufacturers are shown as below. Use the aached adapter, and do not change
the adaptor randomly.
Model Manufacturer Standard
ADS-24S-12 1224GPCN SHENZHEN HONOR
ELECTRONIC CO.,LTD
CEE
G0549-240-050 SHENZHEN GOSPELL DIGITAL
TECHNOLOGY CO.,LTD
CEE
TS-A018-120015Ec SHENZHEN TRANSIN
TECHNOLOGIES CO., LTD
CEE
Network Indoor Staon Operaon Guide
v

Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.
FCC compliance: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio
communicaons. However, there is no guarantee that interference will not
occur in a parcular installaon. If this equipment does cause harmful
interference to radio or television recepon, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to
the following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operaon.
Network Indoor Staon Operaon Guide
vi

EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Direcve
2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/
65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentaon for specic
baery informaon. The baery is marked with this symbol,
which may include leering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the baery to your
supplier or to a designated collecon point. For more informaon
see:www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operaon is subject to the following two condions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radioexempts de licence. L'exploitaon est autorisée aux deux
condions suivantes :
Network Indoor Staon Operaon Guide
vii

1. l'appareil ne doit pas produire de brouillage, et
2. l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est suscepble d'en compromere le
fonconnement.
Under Industry Canada regulaons, this radio transmier may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmier by Industry Canada. To reduce potenal radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communicaon.
Conformément à la réglementaon d'Industrie Canada, le présent émeeur
radio peut fonconner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émeeur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à l'intenon des autres
ulisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communicaon sasfaisante.
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
Cet équipement doit être installé et ulisé à une distance minimale de 20
cm entre le radiateur et votre corps.
Network Indoor Staon Operaon Guide
viii

Contents
1 About this Manual ...................................................................................... 1
2 Local Operaon .......................................................................................... 2
2.1 Call Sengs ....................................................................................................... 2
2.1.1 Add Contact .............................................................................................. 2
2.1.2 Call Resident ............................................................................................. 2
2.1.3 Call Indoor Extension/Indoor Staon ....................................................... 3
2.1.4 Receive Call ............................................................................................... 3
2.1.5 View Call Logs ........................................................................................... 4
2.2 Leave Message .................................................................................................. 5
2.3 Live View ........................................................................................................... 5
2.4 Arm/Disarm ....................................................................................................... 6
2.4.1 Arm Room ................................................................................................. 6
2.4.2 Disarm Room ............................................................................................ 7
2.5 Arming Mode Sengs ....................................................................................... 8
2.6 Call Elevator ...................................................................................................... 9
2.7 Relay Sengs .................................................................................................. 10
2.8 Informaon Management ............................................................................... 10
3 Remote Operaon via the client soware ............................................... 12
3.1 Call Indoor Staon ........................................................................................... 12
3.2 Receive Call from Indoor Staon/Door Staon ............................................... 13
3.3 View Live Video of Door Staon and Outer Door Staon ............................... 13
3.4 View Call Logs ................................................................................................. 14
Network Indoor Staon Operaon Guide
ix

3.5 Release Noce ................................................................................................ 14
3.6 Search Video Intercom Informaon ................................................................ 17
3.6.1 Search Call Logs ...................................................................................... 17
3.6.2 Search Noce .......................................................................................... 18
A. Communicaon Matrix and Device Command ....................................... 21
Network Indoor Staon Operaon Guide
x

1 About this Manual
Get the manual and related soware from or the ocial website (hp://
www.hikvision.com).
Product Model
Network Indoor Staon DS-KH6320-TE1(B)/DS-KH6320- WTE1(B
)/DS-KH6320 -LE1(B)/DS- KH6350 -TE1/
DS-KH6350-WTE1/DS- KH6360-TE1/DS-
KH6360-WTE1
Scan the QR code to get the
conguraon guide for detailed
informaon.
Scan the QR code to get the operaon
guide for detailed informaon.
Network Indoor Staon Operaon Guide
1

2 Local Operaon
2.1 Call Sengs
2.1.1 Add Contact
Steps
1. Tap Call → to enter the contact list page.
Figure 2-1 Contact List
2. Tap to pop up the contact adding dialog.
3. Enter the contact name and the room No.
4. Tap OK to save the sengs.
Note
Up to 200 contacts can be added.
2.1.2 Call Resident
Network Indoor Staon Operaon Guide
2

Steps
Note
Only when the Call Management Center funcon is enabled, should the call center
buon be displayed. For details, see the conguraon guide.
1. Tap Call → to enter the residents calling page.
Figure 2-2 Call Resident
2. Enter the calling number.
The calling number format should be x-x-x-xxx. For example, the calling number of
Community 1, Building 2, Unit 3, and Room 405 is 1-2-3-405.
Note
The community No. can be omied.
3. Tap the call buon to start an audiovisual call.
4. Oponal: Tap to call management center.
2.1.3 Call Indoor Extension/Indoor Staon
If you install indoor staon and indoor extensions at home, you can call the indoor
extension via your indoor staon, and vice versa.
Enter 【0-indoor extension No.】 on the indoor staon to start calling.
Enter 【0-0】 to call the indoor staon from the indoor extension.
2.1.4 Receive Call
Network Indoor Staon Operaon Guide
3

The indoor staon and indoor extension can receive calls from the door staon, the
main staon or iVMS-4200 Client.
On the call from door staon interface, there are 2 unlock buons: Unlock 1, and
Unlock 2. When you tap Unlock 1, the building gate will open by default, and when
you tap Unlock 2, the door connected to the door staon with the secure control
door unit will open.
Tap the capture buon to capture the live view picture when speaking with the door
staon. And prompts "Captured" will display on the screen.
Indoor extension can receive calls from the door staon and the main staon only.
2.1.5 View Call Logs
Steps
1. Tap Call → to enter the call log page.
Figure 2-3 Call Logs
2. Tap a piece of call logs in the list to call back.
Note
●Indoor extension does not support this funcon.
●The indoor staon saves call logs from door staon, outer door staon,
management center and other indoor staons.
●Hold a piece of call logs to open the call logs handling menu. Tap Delete to
delete the piece of call logs. Tap Clear to delete all pieces of call logs.
Network Indoor Staon Operaon Guide
4

2.2 Leave Message
You can set leave message, and view the messages.
Tap Sengs → → Shortcut Sengs , and enable Leave Message.
Tap Message to view the messages.
2.3 Live View
On the live view page, you can view the live video of added door staon and
network camera.
Steps
Note
●Make sure the network camera or door staon is well-connected.
●Make sure the indoor extension and the indoor staon are well-connected.
1. Tap Live View to enter the live view page.
Figure 2-4 Live View
2. Tap to enter the live view page of door staon.
Network Indoor Staon Operaon Guide
5

Note
●On the Call from Door Staon page, there are 2 unlock buons: Unlock 1, and
Unlock 2. When you tap Unlock 1, the building gate will open by default. When
you tap Unlock 2, the door staon connected door will open.
●On the Call from Door Staon page, there are 1 capture buon. You can tap the
buon to capture the picture via door staon.
3. Tap to enter the live view page of network cameras.
2.4 Arm/Disarm
The indoor staon has four kinds of scene modes: sleeping mode, stay mode, away
mode, and custom mode. You can arm or disarm your room in each scene mode
manually. The selected scene mode will be displayed on the main page of the indoor
staon.
Note
You should create an Arm/Disarm Password rst.
2.4.1 Arm Room
Steps
Note
Only when the Alarm shortcut funcon is enabled, should the call center buon be
displayed. For details, see the conguraon guide.
1. Tap on the home page to enter the scene page.
Network Indoor Staon Operaon Guide
6

Figure 2-5 Arm Sengs page
2. Select Stay, Away, Sleeping or Custom.
3. Enter the arm/disarm password to enable the scene.
Note
You can set the arm/disarm password in the general sengs. For details, see the
conguraon guide.
4. Tap OK.
Note
You can also tap → One-Push to Arm at the upper right corner of the home
page to enable the scene.
2.4.2 Disarm Room
Steps
1. Tap → One-Push to Disarm at the upper-right corner of the home page to
disarm.
Network Indoor Staon Operaon Guide
7

Figure 2-6 Disarm Room
2. Enter the arm/disarm password.
Note
You can set the arm/disarm password in the general sengs. For details, see the
conguraon guide.
3. Tap OK.
2.5 Arming Mode Sengs
4 arming modes can be congured: stay mode, away mode, sleeping mode and
custom mode.
Before You Start
Tap Sengs → → Shortcut Sengs to enable Alarm.
Steps
Note
On the home page, the arming status funcon and zone sengs funcon are hidden
by default. You should enable the alarm funcon rst.
1. Back to the home page, tap Sengs → → Scene Sengs to enter the arming
mode sengs page.
2. Tap Stay Mode, Away Mode, Sleeping Mode, or Custom to enter the page.
Network Indoor Staon Operaon Guide
8

Figure 2-7 Arming Mode Sengs
3. Arm the selected zone.
Note
●Zones are congurable on the arming mode page.
●24H alarm zone including smoke detector zone and gas detector zone will be
triggered even if they are disabled.
●Arming mode sengs should be congured with the sengs of arming status
on the user page of the device.
2.6 Call Elevator
The indoor staon supports calling the elevator.
Before You Start
Enable call elevator via iVMS-4200 Client Soware.
Steps
1. Tap Sengs → → Shortcut Sengs to enable Call Elevator.
Network Indoor Staon Operaon Guide
9