HIK VISION DS-7716NXI-I4/16P/4S User manual

DS-7716NXI-I4/16P/4S
DS-7732NXI-I4/16P/4S
Network Video Recorder
User Manual

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Copyright 2018-2019 Hikvision USA Inc. and Hikvision Canada Inc.
Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA
Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1
Telephone: [phone] • Toll Free in USA: [phone]
E-Mail: sales.[email protected] • www.hikvision.com
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or
distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or
implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in the
Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the
latest version in the company Website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Manual Illustrations and Features
Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your
actual product may differ in appearance. Your product might not support all features discussed in this
document.
Trademarks Acknowledgement
and other Hikvision trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION,
ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT,
EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN
RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE

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USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION
SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
•This device may not cause harmful interference.
•This device must accept any interference received, including interference that may cause undesired
operation.
EU Conformity Statement
This product and, if applicable, the supplied accessories too are marked with “CE” and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment,or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Hikvision North America Privacy Policy
Last Updated: December 2018
Hikvision USA Inc. and Hikvision Canada Inc. and its affiliates (collectively “HIKVISION”) provide the following
services for use in conjunction with various HIKVISION Internet-connected products (“Products”): a
HIKVISION user Website and user accounts that may be accessed at
us.hikvision.com,
ca.hikvision.com,
https://distributors-us.hikvision.com/,
https://distributors-us.hikvision.com/guestLogin.htm,
https://ezviz-rma.hikvision.com/,
https://order-na.hikvision.com,
and all associated sites connected with us.hikvision.com (the “Website”); and any services available on
the Website, Web Apps, and Mobile Apps (“Available Services”). The term “HIKVISION Services” means the
Website and Available Services.
This Privacy Policy explains how HIKVISION handles the collection, storage, and disclosure of information,
including personal information, regarding our HIKVISION Services. It also applies to any information we
collect from the operation and use of Products we sell while connected to the HIKVISION Services (the
“Products), and any other HIKVISION Service that links to this Privacy Policy.
We may modify this Privacy Policy at any time, provided certain provisions of this Privacy Policy prove to be
incomplete or outdated and further provided that these changes are reasonable for you, taking into
account your interests. If we make material changes to this Privacy Policy, we will notify you by the e-mail
address specified in your account or by means of notice on our Websites.
You can determine when this Privacy Policy was last revised by referring to the date it was “Last Updated”
above.
What Information We Collect
In order to provide HIKVISION services to you, we will ask you to provide personal information that is
necessary to provide those services to you. If you do not provide your personal information, we may not be
able to provide you with our products or services.
“Personal information” shall have the same meaning as “personal data” and shall include any information
relating to an identified or identifiable natural person (“data subject”); an identifiable person is one who
can be identified, directly or indirectly, in particular by reference to an identification number or to one or
more factors specific to his physical, physiological, mental, economic, cultural, or social identity.
Examples of personal information include your name, telephone number, e-mail address, and physical
address.
Personal information also includes information that alone cannot directly identify you, but with other

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information we have access to can identify you such as product serial numbers, log data that
automatically records information about your visit such as your browser type, domains, page views, the
URL of the page that referred you, the URL of the page you next visit, your IP address, and page navigation,
unique device ID collected from Products and your mobile devices, data from cookies, pixel tags, and Web
beacons, video content files that do not contain personal visual identity information, the country and time
zone of the connected Product, geo-location, mobile phone carrier identification, and device software
platform and firmware information.
How We Collect and Use Your Information
Here are some examples of the personal information we may collect and how we may use it:
•When you create your account to use HIKVISION Services (“Account”), we will collect information including
your name, phone number, and e-mail and physical address. In addition, when you install and activate
Products, we will collect certain basic information via our HIKVISION Services such as your product name,
the product’s verificationcode, and serial number, which are unique to the Product connected to the
HIKVISION Services and associated with your Account.
•When you respond to our e-mails, contact our customer service, or use other customer support tools, we
collect your information to provide you with support, verify your identity with your Account profile
information, and confirm your Product.
We may also use the information we collect for the following Purpose
•send you reminders, technical notices, updates, alerts, support and administrative messages, service
bulletins, and requested information; and
•pursuant to our legitimate business interests:
˗operate, maintain, improve, and develop our HIKVISION Services and Products;
˗personalize your experience with our HIKVISION Services and Products;
˗increase the safety of our HIKVISION Services and Products – for example, for user authentication,
security protection, fraud detection, filing, and backups;
˗perform analytics and conduct customer research;
˗communicate and provide to existing customers additional information that may be of interest to
you about our products and services;
˗manage our everyday business needs such as auditing, administration of our HIKVISION Services,
forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate
reporting obligations and Terms of Service;
˗enhance other information we have about you to help us better understand you and determine
your interests; and

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˗in the context of a corporate transaction (e.g., corporate restructuring, sale or assignment of
assets, merger) and to protect our rights or property, to enforce our Terms of Service and legal
notices and for the establishment, exercise, and defense of legal claims;
with your express consent to
˗send you electronic communications in order to inform you about new products and services,
unless you choose to unsubscribe;
˗use certain non-essential cookies to better understand user behavior, in order to optimize user
experience, perfect function design, and offers for products and services from us or to provide
better services;
•meet a legal obligation, a court order or other binding decision(s); and accomplish a purpose unrelated to
those described in this Privacy Policy by first notifying you and, where required, offering you a choice as to
whether or not we may use your Personal Information in this different manner.
Cookies and Other Technologies
We also use cookies, Web beacons, pixel tags, and other technologies to keep records, store your
preferences, improve our advertising, and collect information such as log data and device data. This
allows us to better understand how you use our HIKVISION Services and Products, diagnose and
troubleshoot any problems you have, and otherwise administer and improve our HIKVISION Services and
Products. For more information about cookies, please refer to our Use of Cookies (https://order-
na.hikvision.com/helpCenter/useOfCookies).
How We Share Your Information
HIKVISION may disclose personal information to cloud service provider, network service provider, and other
service providers on the basis of non-disclosure agreements.
The following are the limited situations where we may share personal information:
•We share your personal information with HIKVISION affiliates, who are required to use that information in
accordance with the purposes described in this Privacy Policy.
•We use service providers, vendors, technicians, and other third-parties to help us process, store, and
protect some of your data and otherwise help us administer our Products and HIKVISION Services
effectively, provide a better user experience, process your purchases, and increase the quality of our
Products and HIKVISION Services. These third-parties are forbidden from using your personal information
for non-HIKVISION purposes and are required to protect your information in accordance with this Privacy
Policy and applicable laws.
•We may provide information to third-parties if we believe in good faith that we are required by mandatory
law to do so. For example, to comply with legal orders and government requests; response to a subpoena,
or similar legal process, including to law enforcement agencies, regulators, and courts; to protect the
interests of our customers and users of the HIKVISION Service; to respond to claims that any content
posted or displayed using the HIKVISION Service violates the rights of third parties; in an emergency protect
the health and safety of users of the HIKVISION Service or the general public; or to enforce compliance with
our Terms of Service.

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•If HIKVISION and/or all or part of our assets are ever sold or transferred, your personal information may be
among the items sold or transferred. Under such circumstance, we will notify you by the e-mail address
specified in your account or by means of notice on us.hikvision.com and associated Websites of (i) the
identity and contact information of the purchaser or transferee, (ii) your right to revoke your consent to
the provision of personal information, and (iii) the means by which you may revoke such consent.
•We share information to protect our own legitimate business interests when we believe in good faith that
we are required or permitted by law to do so. For example, we may share your personal information as
needed to support auditing, compliance, and corporate governance functions; to combat fraud or criminal
activity; to protect our rights or those of our affiliates and users; or as part of legal proceedings affecting
HIKVISION.
We may also disclose non-personal information (for example, aggregated or anonymized data) publicly or
with third-parties, provided those data have been rendered anonymous in such a way that the data
subject is no longer identifiable. For example, we may share non-personal information:
•for the same reasons we might share Personal information;
•to better understand how our customers interact with our HIKVISION Services and Products, in order to
optimize your experience, improve our products, or provide better services;
•for our own research and data analytics; or
•to our vendors for their own analysis and research.
Securing Your Personal Information
HIKVISION has implemented commercially reasonable administrative, technical, and physical security
controls that are designed to safeguard personal information. We also conduct periodic reviews and
assessments of the effectiveness of our security controls.
Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage,
is 100% secure. Therefore, HIKVISION cannot guarantee that your personalinformation is under absolute
security with the existing security technology. If you have any questions about the security of our
HIKVISION Services, you can contact us at the contact information below in Contact Us.
Accessing, Correcting, and Retention of Your Personal Information
HIKVISION generally stores your personal information on HIKVISION’s servers, which is established upon
Amazon Servers, until you delete or edit it, or for as long as you remain a HIKVISION customer in order to
provide you with the most relevant offers.
Keeping your personal information current helps ensure that we provide you with the most relevant offers.
You can access, update, or delete your personal information via your Account profile. We are ready to
assist you in managing your subscriptions, deactivating your account, and removing your active profile
and data. Your personal information might not be immediately deleted, as we are required to retain
records relating to previous purchases through our HIKVISION Services for financial reporting and
compliance reasons pursuant to applicable laws. In addition, because of the way we maintain certain
services, after you delete certain information, we may temporarily retain backup copies of such
information before it is permanently deleted.

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We will retain your personal information for the period necessary to fulfill the purpose outlined in this
Privacy Policy unless a longer retention period is required or permitted by applicable law.
If you are located in the European Union, subject to limitations in applicable law, you have certain rights in
respect to your personal information such as a right of access, rectification, restriction, opposition, and
portability. In order to exercise your rights please contact us at the contact information below in Contact
Us. You also have the right to withdraw your consent at all times, free of charge. You can do this by opting
out from direct marketing and by rejecting the use of cookies through your browser settings. If you have
concerns about how we handle your personal information, you have the right to lodge a complaint with
the data protection authority in your country of residence.
Social Community Features and Social Networks
Social Community Features
Our HIKVISION Services may allow you to publicly post or share information, communicate with others, or
otherwise make information accessible to others. Prior to doing so, please read our Terms of Service
carefully. All the information you post, share, or communicate may be accessible to anyone with Internet
access, and any personal information you include may be read, collected, and used by others.
Social Networks
You have the option to link social networks such as Facebook to your Account. You will be able to post
HIKVISION activity to your social network. By proceeding through any of the above steps, you grant HIKVISION
permission to access elements of your social network profile information that you have made available to
be shared and to use it in accordance with the social network’s terms of use and this Privacy Policy.
Links to Other Websites
We may permit others to link to the HIKVISION services or to post a link to their Website. We do not endorse
these Websites and are not responsible for other Websites or their privacy practices. Please read their
privacy policies before submitting information.
Your Choices
We think that you benefit from a more personalized experience when we know more about you and your
preferences. However, you can limit the information you provide to HIKVISION as well as the
communications you receive from HIKVISION through your Account preferences.
Commercial E-mails
You will receive commercial e-mails from us only if you have granted prior express consent or if sending
those e-mails is otherwise permitted, in accordance with applicable laws.
You may choose not to receive commercial e-mails from us by following the instructions contained in any of
the commercial e-mails we send or by logging into your Account and adjusting your e-mail preferences.
Please note that even if you unsubscribe from commercial e-mail messages, we may still e-mail you non-
commercial e-mails related to your Account on the HIKVISION Services.
Device Data
You may manage how your mobile device and mobile browser share certain device data with HIKVISION by
adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by
your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

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Children’s Privacy
HIKVISION does not intend that any portion of its HIKVISION Services will be accessed or used by children
under the age of 18, or equivalent minimum age in the relevant jurisdiction and such use is prohibited. Our
HIKVISION Services are designed and intended for adults. By using the HIKVISION Services, you represent
that you are at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction and
understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant
jurisdiction in order to create an account and purchase the goods or services advertised through our
HIKVISION Services. If we obtain actual knowledge that an account is associated with a registered user
who is under the age of 18 years old, or equivalent minimum age in the relevant jurisdiction, we will
promptly delete information associated with that account. If you are a parent or guardian of a child under
the age of 18, or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed
personal information to us please contact us at the contact information below in Contact Us. A parent or
guardian of a child under the age of 18, or equivalent minimum age in the relevant jurisdiction may review
and request deletion of such child’s personal information as well as prohibit the use thereof.
Global Operations
We transfer and process your information globally both in our own facilities and with service providers, or
partners, regardless of where you use our Services. The laws, regulations, and standards of the country in
which your information is stored or processed may be different from those of your own country.
California Privacy Rights: Pursuant to Section 1798.83 of the California Civil Code, residents of California
can obtain certain information about the types of personal information that companies with whom they
have an established business relationship have shared with third parties for direct marketing purposes
during the proceeding calendar year. In particular, the law provides that companies must inform
consumers about the categories of personal information that have been shared with third parties, the
names and addresses of those third parties, and examples of the types of services or products marketed
by those third parties. To request a copy of the information disclosure provided by HIKVISION pursuant to
Section 1798.83 of the California Civil Code, please contact us at the contact information below in Contact
Us. Please allow 30 days for a response.
Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy.
You can always reach us through the below contact information:
•A&E Program: [e-mail]
•Cybersecurity: [e-mail]
•Dealer Partner Program: [e-mail]
•Marketing: [e-mail]
•OEM/ODM: [e-mail]
•Sales: [e-mail]
•Technical Support: [e-mail]
•Canadian Technical Support: [e-mail]

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•Need Help with This Product/Product Detail feature: [e-mail]
•A&E partner inquiries (user registration, new project support, etc.): [e-mail]
•HDP partner inquiries (user registration, new partner registration, etc.): [e-mail]
•US Hikcentral Trial Version Request: [e-mail]
•Canada Hikcentral Trial Version Request: [e-mail]
•Hikvision Robotics Division: [e-mail]
•Hikvision OEM/ODM Division: [e-mail]
•A&E partner registrations: [e-mail]
•RMA: [e-mail]
•Customer Service: [e-mail]
•Careers: [e-mail]
•Hikvision B2B Portal: [e-mail]
Please provide: (i) your name (or nickname), your country or region of residence and your preferred method
of contact; and (ii) the details of your request or comment along with any corresponding Website links.
Mandatory Electrical Requirements
Hikvision requires the following conditions and equipment for all of its electronic equipment:
•Grounding
Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt,
corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces
as necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and
tightened.
•Electrical Wiring
Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.
•Surge Suppressor (Required)
Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical
power grid. Use of a surge suppressor meeting the following specifications is mandatory for all
Hikvision electronic equipment:
˗Specifications
>Listed by Underwriter’s Laboratories, meeting the UL 1449 Voltage Protection Rating (VPR)
>Minimum protection of 1,000 joules or higher
>Clamping voltage of 400 V or less

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>Response time of 1 nanosecond or less
˗Usage
>Surge suppressors must not be daisy chained with power strips or other surge suppressors
˗Maintenance
>Replace after a serious electrical event (e.g., lighting blew out a transformer down the street)
>Replace yearly in storm-prone areas
>Replace every two years as routine maintenance
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Provides additional information to emphasize or supplement important points of
the main text
Indicates a potentially hazardous situation, which if not avoided, could result in
equipment damage, data loss, performance degradation, or unexpected results
Indicates a hazard with a high level of risk, which if not avoided, will result in
death or serious injury
Safety Instructions
•Proper configuration of all passwords and other security settings is the responsibility of the installer
and/or end user.
•In the use of the product, you must be in strict compliance with the electrical safety regulations of the
nation and region. Please refer to technical specifications for detailed information.
•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with
100-240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.
•Do not connect several devices to one power adapter as adapter overload may cause overheating or a fire
hazard.
•Please make sure that the plug is firmly connected into the power socket.
•If smoke, odor, or noise rise from the device, turn off the power at once, unplug the power cable, and then
contact the service center.
Preventive and Cautionary Tips

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Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with a UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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CONTENTS
About this Manual .................................................................................................................................................. 2
Trademarks Acknowledgement ............................................................................................................................ 2
Legal Disclaimer..................................................................................................................................................... 2
Regulatory Information.......................................................................................................................................... 3
Hikvision North America Privacy Policy................................................................................................................. 4
Mandatory Electrical Requirements ................................................................................................................... 10
Symbol Conventions ............................................................................................................................................ 11
Safety Instructions .............................................................................................................................................. 11
Chapter 1 Introduction.................................................................................................................................... 25
1.1 Front Panel ............................................................................................................................................... 25
1.2 Rear Panel................................................................................................................................................. 26
1.2.1 DS-77xxNXI-I4/16P/4S Series .......................................................................................................... 26
1.3 IR Remote Control Operations ................................................................................................................. 27
1.3.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) ................................................. 27
1.3.2 Unpairing (Disabling) IR Remote from Device.................................................................................. 27
1.3.3 Troubleshooting the IR Remote ....................................................................................................... 29
1.4 USB Mouse Operation............................................................................................................................... 29
Chapter 2 Getting Started ............................................................................................................................... 31
2.1 Start up the Device .................................................................................................................................. 31
2.2 Activate the Device.................................................................................................................................. 31
2.3 Configure Unlock Pattern for Login......................................................................................................... 32
2.4 Log in to the Device ................................................................................................................................. 33
2.4.1 Login via Unlock Pattern ................................................................................................................... 33
2.4.2 Log in via Password........................................................................................................................... 34
2.5 Enter Wizard to Configure Basic Settings .............................................................................................. 35
2.6 Enter Main Menu....................................................................................................................................... 38
2.7 System Operation..................................................................................................................................... 39
2.7.1 Log Out................................................................................................................................................ 39
2.7.2 Shut Down the Device ....................................................................................................................... 39
2.7.3 Reboot the Device ............................................................................................................................. 40
Chapter 3 Camera Management ...................................................................................................................... 41
3.1 Add the IP Cameras .................................................................................................................................. 41
3.1.1 Add an IP Camera Manually............................................................................................................... 41

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3.1.2 Add the Automatically Searched Online IP Cameras...................................................................... 42
3.2 Manage Cameras for PoE Device............................................................................................................. 42
3.2.1 Add PoE Cameras ............................................................................................................................... 42
3.2.2 Add Non-PoE IP Cameras................................................................................................................... 42
3.2.3 Configure PoE Interface .................................................................................................................... 43
3.3 Configure the Customized Protocols...................................................................................................... 44
Chapter 4 Camera Settings ............................................................................................................................. 46
4.1 Configure OSD Settings............................................................................................................................ 46
4.2 Configure Privacy Mask............................................................................................................................ 47
4.3 Configure the Video Parameters............................................................................................................. 48
4.4 Configure the Day/Night Switch ............................................................................................................. 48
4.5 Configure Other Camera Parameters ...................................................................................................... 48
Chapter 5 Live View ........................................................................................................................................ 50
5.1 Start Live View.......................................................................................................................................... 50
5.1.1 Digital Zoom........................................................................................................................................ 50
5.1.2 3D Positioning .................................................................................................................................... 51
5.1.3 Live View Strategy ............................................................................................................................. 51
5.2 Configure Live View Settings................................................................................................................... 51
5.3 Configure Live View Layout ..................................................................................................................... 52
5.4 Configure Cameras’ Auto-Switch............................................................................................................ 53
5.5 Configure Channel-Zero Encoding.......................................................................................................... 54
5.6 Use an Auxiliary Monitor........................................................................................................................... 55
Chapter 6 PTZ Control ..................................................................................................................................... 56
6.1 PTZ Control Wizard ................................................................................................................................... 56
6.2 Configure PTZ Parameters ....................................................................................................................... 56
6.3 Set PTZ Presets, Patrols, and Patterns................................................................................................... 57
6.3.1 Set a Preset........................................................................................................................................ 57
6.3.2 Call a Preset........................................................................................................................................ 58
6.3.3 Set a Patrol ......................................................................................................................................... 59
6.3.4 Call a Patrol......................................................................................................................................... 61
6.3.5 Set a Pattern ...................................................................................................................................... 61
6.3.6 Call a Pattern...................................................................................................................................... 62
6.3.7 Set Linear Scan Limits....................................................................................................................... 62
6.3.8 Call Linear Scan.................................................................................................................................. 63
6.3.9 One-Touch Park ................................................................................................................................. 63
6.3.10 Auxiliary Functions ............................................................................................................................ 64

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Chapter 7 Storage ........................................................................................................................................... 65
7.1 Storage Device Management .................................................................................................................. 65
7.1.1 Install the HDD.................................................................................................................................... 65
7.1.2 Add the Network Disk ........................................................................................................................ 65
7.1.3 Configure eSATA for Data Storage ................................................................................................... 67
7.2 Storage Mode ........................................................................................................................................... 67
7.2.1 Configure HDD Group ......................................................................................................................... 67
7.2.2 Configure HDD Quota ......................................................................................................................... 69
7.3 Recording Parameters ............................................................................................................................. 70
7.3.1 Main Stream........................................................................................................................................ 70
7.3.2 Sub-Stream ........................................................................................................................................ 71
7.3.3 Picture................................................................................................................................................. 71
7.3.4 ANR ...................................................................................................................................................... 71
7.3.5 Configure Advanced Recording Settings ........................................................................................ 71
7.4 Configure Recording Schedule................................................................................................................ 72
7.5 Configure Continuous Recording ............................................................................................................ 74
7.6 Configure Motion Detection Triggered Recording.................................................................................. 74
7.7 Configure Event Triggered Recording..................................................................................................... 74
7.8 Configure Alarm Triggered Recording..................................................................................................... 75
7.9 Configure POS Event Triggered Recording.............................................................................................. 75
7.10 Configure Picture Capture ....................................................................................................................... 76
7.11 Configure Holiday Recording and Capture.............................................................................................. 77
7.12 Configure Redundant Recording and Capture ....................................................................................... 77
Chapter 8 Disk Array ....................................................................................................................................... 80
8.1 Create Disk Array ...................................................................................................................................... 80
8.1.1 Enable RAID......................................................................................................................................... 80
8.1.2 One-Touch Creation .......................................................................................................................... 81
8.1.3 Manual Creation ................................................................................................................................. 81
8.2 Rebuild Array ............................................................................................................................................ 82
8.2.1 Configure Hot Spare Disk .................................................................................................................. 83
8.2.2 Automatically Rebuild Array.............................................................................................................. 83
8.2.3 Manually Rebuild Array ...................................................................................................................... 84
8.3 Delete Array .............................................................................................................................................. 85
8.4 Check and Edit Firmware ......................................................................................................................... 85
Chapter 9 File Management ............................................................................................................................ 87
9.1 Search and Export Human Files .............................................................................................................. 87
9.1.1 Search Human Files........................................................................................................................... 87

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9.1.2 Export Human Files............................................................................................................................ 87
9.2 Search and Export Vehicle Files.............................................................................................................. 88
9.2.1 Search Vehicle Files .......................................................................................................................... 88
9.2.2 Export Vehicle Files ........................................................................................................................... 89
9.3 Search History Operation......................................................................................................................... 90
9.3.1 Save Search Condition ...................................................................................................................... 90
9.3.2 Call Search History............................................................................................................................. 90
Chapter 10 Playback ....................................................................................................................................... 91
10.1 Playing Video Files ................................................................................................................................... 91
10.1.1 Instant Playback................................................................................................................................ 91
10.1.2 Play Video ........................................................................................................................................... 91
10.1.3 Play Tag Files...................................................................................................................................... 92
10.1.4 Play by Smart Search......................................................................................................................... 93
10.1.5 Play Event Files .................................................................................................................................. 95
10.1.6 Play by Sub-Periods........................................................................................................................... 96
10.1.7 Play Log Files...................................................................................................................................... 97
10.1.8 Play External File................................................................................................................................ 99
10.2 Playback Operations ................................................................................................................................ 99
10.2.1 Normal/Important/Custom Video .................................................................................................... 99
10.2.2 Set Play Strategy in Important/Custom Mode ..............................................................................100
10.2.3 Edit Video Clips.................................................................................................................................100
10.2.4 Switch between Main Stream and Sub-Stream............................................................................101
10.2.5 Thumbnails View..............................................................................................................................101
10.2.6 Fast View ..........................................................................................................................................101
10.2.7 Digital Zoom......................................................................................................................................102
Chapter 11 Event and Alarm Settings........................................................................................................... 103
11.1 Configure Arming Schedule................................................................................................................... 103
11.2 Configure Alarm Linkage Actions.......................................................................................................... 103
11.2.1 Configure Auto-Switch Full Screen Monitoring ............................................................................104
11.2.2 Configure Audio Warning ................................................................................................................105
11.2.3 Notify Surveillance Center ..............................................................................................................105
11.2.4 Configure E-Mail Linkage................................................................................................................105
11.2.5 Trigger Alarm Output........................................................................................................................106
11.2.6 Configure PTZ Linkage.....................................................................................................................106
11.3 Configure Motion Detection Alarm ........................................................................................................ 107
11.4 Configure Video Loss Alarm................................................................................................................... 108
11.5 Configure Video Tampering Alarm......................................................................................................... 109

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11.6 Configure Sensor Alarms ....................................................................................................................... 110
11.6.1 Configure Alarm Input......................................................................................................................110
11.6.2 Configure One-Key Disarming.........................................................................................................111
11.6.3 Configure Alarm Output...................................................................................................................112
11.7 Configure Exceptions Alarm .................................................................................................................. 113
11.8 Trigger or Clear Alarm Output Manually................................................................................................. 114
Chapter 12 VCA Event Alarm ......................................................................................................................... 116
12.1 Human Body Detection .......................................................................................................................... 116
12.2 Face Detection....................................................................................................................................... 117
12.3 Vehicle Detection................................................................................................................................... 118
12.4 Line Crossing Detection ........................................................................................................................ 119
12.5 Intrusion Detection ................................................................................................................................ 121
12.6 Region Entrance Detection ................................................................................................................... 123
12.7 Region Exiting Detection ....................................................................................................................... 125
12.8 Unattended Baggage Detection ........................................................................................................... 126
12.9 Object Removal Detection ..................................................................................................................... 127
12.10 Audio Exception Detection.................................................................................................................... 128
12.11 Sudden Scene Change Detection ......................................................................................................... 130
12.12 Defocus Detection ................................................................................................................................. 131
12.13 PIR Alarm ................................................................................................................................................. 132
12.14 Enable Smart Analysis ........................................................................................................................... 132
Chapter 13 Smart Search .............................................................................................................................. 133
13.1 Face Search............................................................................................................................................ 133
13.2 Vehicle Search ....................................................................................................................................... 133
13.3 People Counting..................................................................................................................................... 134
13.4 Heat Map................................................................................................................................................. 134
Chapter 14 Human Body Detection ............................................................................................................... 136
14.1 View Engine Status ................................................................................................................................ 136
14.2 Human Body Search............................................................................................................................... 136
Chapter 15 POS Configuration....................................................................................................................... 137
15.1 Configure POS Settings.......................................................................................................................... 137
15.1.1 Configure POS Connection ..............................................................................................................137
15.1.2 Configure POS Text Overlay .............................................................................................................141
15.2 Configure POS Alarm............................................................................................................................... 142
Chapter 16 Network Settings........................................................................................................................ 143
16.1 Configure TCP/IP Settings ..................................................................................................................... 143

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16.2 Configuring Hik-Connect ....................................................................................................................... 144
16.3 Configure DDNS....................................................................................................................................... 146
16.4 Configure PPPoE..................................................................................................................................... 146
16.5 Configure NTP ......................................................................................................................................... 147
16.6 Configure SNMP ...................................................................................................................................... 147
16.7 Configure E-Mail..................................................................................................................................... 148
16.8 Configure Ports ...................................................................................................................................... 150
Chapter 17 Hot Spare Device Backup ........................................................................................................... 152
17.1 Set Hot Spare Device.............................................................................................................................. 152
17.2 Set Working Device ................................................................................................................................ 153
17.3 Manage Hot Spare System..................................................................................................................... 153
Chapter 18 System Maintenance .................................................................................................................. 155
18.1 Storage Device Maintenance ................................................................................................................ 155
18.1.1 Configure Disk Clone .......................................................................................................................155
18.1.2 S.M.A.R.T. Detection.........................................................................................................................156
18.1.3 Bad Sector Detection ......................................................................................................................157
18.1.4 HDD Health Detection......................................................................................................................157
18.2 Search and Export Log Files .................................................................................................................. 158
18.2.1 Search the Log Files........................................................................................................................158
18.2.2 Export the Log Files.........................................................................................................................159
18.3 Import/Export IP Camera Configuration Files....................................................................................... 160
18.4 Import/Export Device Configuration Files ............................................................................................ 161
18.5 Upgrade System ..................................................................................................................................... 162
18.5.1 Upgrade by Local Backup Device...................................................................................................162
18.5.2 Upgrade by FTP.................................................................................................................................162
18.6 Restore Default Settings ....................................................................................................................... 163
18.7 System Service....................................................................................................................................... 163
18.7.1 Network Security Settings..............................................................................................................163
18.7.2 Manage ONVIF User Accounts.........................................................................................................165
18.7.3 Manage IP Camera Activation.........................................................................................................166
Chapter 19 General System Settings ............................................................................................................ 167
19.1 Configure General Settings ................................................................................................................... 167
19.2 Configure Date and Time ....................................................................................................................... 168
19.3 Configure DST Settings .......................................................................................................................... 168
19.4 Manage User Accounts.......................................................................................................................... 169
19.4.1 Add a User.........................................................................................................................................169

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19.4.2 Set the Permission for a User.........................................................................................................171
19.4.3 Set Local Live View Permission for Non-Admin Users .................................................................173
19.4.4 Edit the Admin User .........................................................................................................................174
19.4.5 Edit the Operator/Guest User.........................................................................................................176
19.4.6 Delete a User ....................................................................................................................................177
Chapter 20 Appendix..................................................................................................................................... 178
20.1 Glossary .................................................................................................................................................. 178
20.2 Troubleshooting..................................................................................................................................... 179

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Product Key Features
General
•Connectable to network cameras, network dome, and encoders
•Connectable to the third-party network cameras such as ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek, ZAVIO, and cameras that adopt the ONVIF protocol
•Connectable to smart IP cameras
•H.265+/H.265/ H.264+/H.264/MPEG4 video formats
•PAL/NTSC adaptive video inputs
•Each channel supports dual-stream
•Up to 64 network cameras can be added according to different models
•Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
•The quality of the input and output record is configurable
Local Monitoring
•HDMI/VGA output provided
•HDMI Video output at up to 4K resolution and VGA video output at up to 2K resolution
•Multiple screen display in live view is supported, and the display sequence of channels is adjustable
•Live view screen can be switched in group, manual switch and auto-switch are provided, and the auto-
switch interval is configurable
•3D positioning in live view
•Configurable main stream and sub-stream for live view
•Quick setting menu is provided for live view
•POS information overlay on live view
•Motion detection, video tampering, video exception alert, and video loss alert functions
•Privacy mask
•Multiple PTZ protocols supported; PTZ preset, patrol, and pattern
•Zooming in by clicking the mouse and PTZ tracing by dragging mouse