HIK VISION HiLook NVR-104H-D User manual

Quick Start Guide
Network Video Recorder
Quick Start Guide

Network Video Recorder Quick Start Guide
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TABLE OF CONTENTS
Chapter1 Panels Description.......................................................................................................................... 7
1.1 Front Panel........................................................................................................................................... 7
1.2 Rear Panel............................................................................................................................................ 8
NVR-100H-D and NVR-100MH-D Series........................................................................................ 8
NVR-100H-D/P and NVR-100MH-D/P Series.................................................................................. 9
Chapter 2 Installation and Connections ...................................................................................................... 10
2.1 NVR Installation................................................................................................................................ 10
2.2 Hard Disk Installation........................................................................................................................ 10
2.3 HDD Storage Calculation Chart ........................................................................................................ 12
Chapter 3 Menu Operation........................................................................................................................... 13
3.1 Startup and Shutdown........................................................................................................................ 13
3.2 Activating Your Device...................................................................................................................... 13
3.3 Using the Unlock Pattern for Login................................................................................................... 15
3.4 User Login......................................................................................................................................... 15
3.5 Using the Setup Wizard ..................................................................................................................... 16
3.6 Network Settings ............................................................................................................................... 16
3.7 Adding IP Cameras............................................................................................................................ 17
3.8 Live View .......................................................................................................................................... 18
3.9 Recording Settings............................................................................................................................. 18
3.10 Playback .......................................................................................................................................... 19
Chapter 4 Accessing by Web Browser.......................................................................................................... 21

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Quick Start Guide
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE
USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at
his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of
as unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed
of as unsorted municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
NVR-100H-D
NVR-104H-D
NVR-108H-D
NVR-100H-D/P
NVR-104H-D/4P
NVR-108H-D/8P
NVR-100MH-D
NVR-104MH-D
NVR-108MH-D
NVR-100MH-D/P
NVR-104MH-D/4P
NVR-108MH-D/8P
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

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Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed
information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC, 48 VDC or 12 VDC according to the IEC60950-1 standard. Please
refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
If the POE ports of device do not comply with Limited Power Source, the additional equipment
connected to POE ports shall have fire enclosure.
The USB interface of the /P devices can be connected with the mouse and U-flash disk storage
device only.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.

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Power Supply Instructions
Use only power supplies listed in the user instructions.
NVR Models
Standard
Power Supply Models
Manufacturer
NVR-104H-D
NVR-108H-D
NVR-104MH-D
NVR-108MH-D
European
MSA-C1500IC12.0-18P-DE
MOSO Power Supply Technology Co., Ltd
ADS-26FSG-12 12018EPG
Shenzhen HONOR Electronic Co., Ltd
KL-AD3060VA
Xiamen Keli Electronics Co., Ltd
KPD-018-VI
Channel Well Technology Co., Ltd
British
ADS-25FSG-12 12018GPB
Shenzhen HONOR Electronic Co., Ltd
MSA-C1500IC12.0-18P-GB
MOSO Power Supply Technology Co., Ltd
ADS-26FSG-12 12018EPB
Shenzhen HONOR Electronic Co., Ltd
NVR-104H-D/4P
NVR-108H-D/8P
NVR-104MH-D/4P
NVR-108MH-D/8P
Universal
MSP-Z1360IC48.0-65W
MOSO Power Supply Technology Co., Ltd
MSA-Z1040IS48.0-65W-Q
MOSO Power Supply Technology Co., Ltd
MSA-Z1360IS48.0-65W-Q
MOSO Power Supply Technology Co., Ltd
The power supplies list above is for EU countries only.
The power supplies list is subject to change without prior notice.

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Chapter1 Panels Description
1.1 Front Panel
Figure 1-1 NVR-100H-D (/P) Series
Figure 1-2 NVR-100MH-D (/P) Series
Table 1-1 Description of Front Panel
No.
Icon
Description
1
Indicator turns red when NVR is powered up.
2
Indicator lights in red when data is being read from or written to
HDD.
3
Indicator blinks blue when network connection is functioning
properly.

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1.2 Rear Panel
NVR-100H-D and NVR-100MH-D Series
Figure 1-3 NVR-100H-D Rear Panel
Figure 1-4 NVR-100MH-D Rear Panel
Table 1-2 Description of Rear Panel
No.
Item
Description
1
Power Supply
12 VDC power supply.
2
VGA Interface
DB9 connector for VGA output. Display local video
output and menu.
3
HDMI Interface
HDMI video output connector.
4
USB Interface
Universal Serial Bus (USB) ports for additional devices
such as USB mouse and USB Hard Disk Drive (HDD).
5
LAN Network Interface
10 /100 Mbps self-adaptive Ethernet interface.
6
Ground
Ground (needs to be connected when NVR starts up).

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NVR-100H-D/P and NVR-100MH-D/P Series
Figure 1-5 NVR-100H-D/P Rear Panel
Figure 1-6 NVR-100MH-D/P Rear Panel
Table 1-3 Description of Rear Panel
No.
Item
Description
1
Power Supply
12 VDC power supply.
2
VGA Interface
DB9 connector for VGA output. Display local video
output and menu.
3
HDMI Interface
HDMI video output connector.
4
USB Interface
Universal Serial Bus (USB) ports for additional devices
such as USB mouse and USB Hard Disk Drive (HDD).
5
LAN Network Interface
10 /100 Mbps self-adaptive Ethernet interface.
6
Ground
Ground (needs to be connected when NVR starts up).
7
Network Interfaces with
PoE function
Network interfaces for the cameras and to provide
power over Ethernet.
4 interfaces for /4P models and 8 interfaces for /8P
models.

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Chapter 2 Installation and Connections
2.1 NVR Installation
During installation of the NVR:
Use brackets for rack mounting.
Ensure ample room for audio and video cables.
When routing cables, ensure that the bend radius of the cables are no less than five times than
its diameter.
Connect the alarm cable.
Allow at least 2cm (≈0.75-inch) of space between racks mounted devices.
Ensure the NVR is grounded.
Environmental temperature should be within the range of -10 to +55º C, +14 to +131º F.
Environmental humidity should be within the range of 10% to 90%.
2.2 Hard Disk Installation
Before you start:
Disconnect the power from the NVR before installing a hard disk drive (HDD). A factory
recommended HDD should be used for this installation.
Tools Required: Screwdriver.
Step 1 Remove the cover from the device by unfastening the screws on the bottom.
Figure 2-1 Remove the Cover
Step 2 Place the HDD on the bottom of the device and then fasten the screws on the bottom to fix
the HDD.

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Figure 2-2 Fix the HDD
Step 3 Connect one end of the data cable to the motherboard of NVR and the other end to the
HDD.
Step 4 Connect the power cable to the HDD.
Figure 2-3 Connect Cables
Step 5 Re-install the cover of the NVR and fasten screws.

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2.3 HDD Storage Calculation Chart
The following chart shows an estimation of storage space used based on recording at one channel
for an hour at a fixed bit rate.
Bit Rate
Storage Used
96K
42M
128K
56M
160K
70M
192K
84M
224K
98M
256K
112M
320K
140M
384K
168M
448K
196M
512K
225M
640K
281M
768K
337M
896K
393M
1024K
450M
1280K
562M
1536K
675M
1792K
787M
2048K
900M
4096K
1.8G
8192K
3.6G
16384K
7.2G
Please note that supplied values for storage space used is just for reference. The storage values in
the chart are estimated by formulas and may have some deviation from actual value.

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Chapter 3 Menu Operation
3.1 Startup and Shutdown
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
To start your NVR:
Step 1 Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that
an Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power
button) on the front panel should be red, indicating the device is receiving the power.
Step 2 Press the power switch on the panel. The Power LED should turn blue. The unit will begin to
start.
After the device starts up, the wizard will guide you through the initial settings, including modifying
password, date and time settings, network settings, HDD initializing, and recording.
To shut down the NVR:
Step 1 Enter the Shutdown menu.
Menu > Shutdown
Figure 3-1 Shutdown
Step 2 Select Shutdown.
Step 3 Click Yes.
3.2 Activating Your Device
Purpose:
For the first-time access, you need to activate the device by setting an admin password. No
operation is allowed before activation. You can also activate the device via Web Browser, SADP or
client software.
Step 1 Input the same password in the text field of Create New Password and Confirm New
Password.

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Figure 3-2 Set Admin Password
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of
your own choosing (Using a minimum of 8 characters, including at least three of the following
categories: upper case letters, lower case letters, numbers, and special characters.) in order to
increase the security of your product. And we recommend you reset your password regularly,
especially in the high security system, resetting the password monthly or weekly can better protect
your product.
Step 2 In the IP Camera Activation text field, enter the password to activate the IP camera (s)
connected to the device.
Step 3 Click OK.
For the old version device, if you upgrade it to the new version, the following dialog box will pop
up once the device starts up. You can click YES and follow the wizard to set a strong password.
Figure 3-3 Warning of Weak Password

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3.3 Using the Unlock Pattern for Login
For the Admin user, you can configure the unlock pattern for device login.
After the device is activated, you can enter the following interface to configure the device unlock
pattern.
Step 1 Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when
the pattern is done.
Figure 3-4 Draw the Pattern
Connect at least 4 dots to draw the pattern.
Each dot can be connected for once only.
Step 2 Draw the same pattern again to confirm it. When the two patterns match, the pattern is
configured successfully.
Step 3 You can use the configured unlock pattern for future login.
Figure 3-5 Draw the Unlock Pattern
3.4 User Login
Purpose:

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If NVR has logged out, you must login the device before operating the menu and other functions.
Step 1 Select the User Name in the dropdown list.
Figure 3-6 Login
Step 2 Input Password.
Step 3 Click OK.
In the Login dialog box, if you enter the wrong password 7 times, the current user account will be
locked for 60 seconds.
3.5 Using the Setup Wizard
The Setup Wizard can guide you to configure the system resolution, system date/time, HDD
initialization, IP camera management, etc.
Figure 3-7 Wizard
3.6 Network Settings
Purpose:
Network settings must be properly configured before you operate NVR over network.
Step 1 Enter the general network settings interface.

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Menu > Configuration > Network > General
Figure 3-8 Network Settings
Step 2 Configure the following settings: NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS
Server.
Step 3 If the DHCP server is available, you can check the checkbox of DHCP to automatically obtain
an IP address and other network settings from that server.
Step 4 Click Apply.
3.7 Adding IP Cameras
Purpose:
Before you can get live video or record the video files, you should add the network cameras to the
connection list of the device.
Before you start:
Ensure the network connection is valid and correct, and the IP camera to add has already been
activated. Please refer to the User Manual for activating the inactive IP camera.
You can select one of the following three options to add the IP camera.
OPTION 1:
Step 1 Click to select an idle window in the live view mode.
Step 2 Click in the center of the window to pop up the Add IP Camera interface.

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Figure 3-9 Add IP Camera
Step 3 Select the detected IP camera and click Add to add it directly, and you can click Search to
refresh the online IP camera manually.
Or you can choose to custom add the IP camera by editing the parameters in the
corresponding text field and then click Add to add it.
3.8 Live View
Icons are provided on screen in Live View mode to indicate camera status. These icons include:
Live View Icons
In the live view mode, there are icons at the upper-right corner of the screen for each channel,
showing the status of the record and alarm in the channel for quick reference.
Alarm (video loss, tampering, motion detection, VCA or sensor alarm)
Record (manual record, continuous record, motion detection, VCA or alarm triggered record)
Alarm and Record
Event/Exception (event and exception information, appears at the lower-left corner of the
screen.)
3.9 Recording Settings
Before you start:
Make sure that the disk has already been installed. If not, please install a disk and initialize it. You
may refer to the user manual for detailed information.

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Purpose:
Two kinds of record types are introduced in the following section, including Instant Record and
All-day Record. And for other record types, you may refer to the user manual for detailed
information.
After rebooting all the manual records enabled are canceled.
Step 1 On the live view window, right lick the window and move the cursor to the Start Recording
option, and select Continuous Record or Motion Detection Record on your demand.
Figure 3-10 Start Recording from Right-click Menu
Step 2 Click Yes in the pop-up Attention message box to confirm the settings. All the channels will
start to record in the selected mode.
3.10 Playback
The recorded video files on the hard disk can be played back in the following modes: instant
playback, all-day playback for the specified channel, and playback by
normal/event/smart/tag/sub-periods/external file search.
Step 1 Enter playback interface.
Click Menu > Playback or from the right-click menu
Step 2 Check the checkbox of channel(s) in the channel list and then double-click to select a date on
the calendar.
Step 3 You can use the toolbar in the bottom part of Playback interface to control playing progress.