HIK VISION DE1A Series User manual

Network PTZ Camera·Quick Start Guide
i
Network PTZ Camera
Quick Start Guide

Network PTZ Camera·Quick Start Guide
i
Quick Start Guide
© 2019 Hangzhou Hikvision Digital Technology Co., Ltd. All rights
reserved.
This Manual is the property of Hangzhou Hikvision Digital
Technology Co., Ltd. or its affiliates (hereinafter referred to as
“Hikvision”), and it cannot be reproduced, changed, translated, or
distributed, partially or wholly, by any means, without the prior
written permission of Hikvision. Unless otherwise expressly stated
herein, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual, any
information contained herein.
About this Manual
The Manual includes instructions for using and managing the
Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version of
this Manual at the Hikvision website (http://www.hikvision.com).
Please use this Manual with the guidance and assistance of
professionals trained in supporting the Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are
the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of
their respective owners.
LEGAL DISCLAIMER

Network PTZ Camera·Quick Start Guide
ii
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS
MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL
FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO
EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF
SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON
BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE
OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR
ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD

Network PTZ Camera·Quick Start Guide
iii
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY,
INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR
ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR
PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY
NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
05051920200608

Network PTZ Camera·Quick Start Guide
iv
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the Low Voltage Directive

Network PTZ Camera·Quick Start Guide
v
2015/35/EU, the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information,
please see: www.recyclethis.info.
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information,
please see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.

Network PTZ Camera·Quick Start Guide
vi
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radioexempts de licence. L'exploitation est
autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le
but de réduire les risques de brouillage radioélectrique à l'intention
des autres utilisateurs, il faut choisir le type d'antenne et son gain de
sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante.
This equipment should be installed and operated with a minimum
distance 20 cm between the radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale
de 20 cm entre le radiateur et votre corps.

Network PTZ Camera·Quick Start Guide
vii
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region.
Refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage)
and the Limited Power Source with 24 VAC or 12 VDC according to
the IEC60950-1 standard. Refer to technical specifications for
detailed information.
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

Network PTZ Camera·Quick Start Guide
viii
Do not connect several devices to one power adapter as adapter
overload may cause over-heating or a fire hazard.
Make sure that the plug is firmly connected to the power socket.
Make sure that the power has been disconnected before you wire,
install or dismantle the PTZ camera.
When the product is mounted on wall or ceiling, the device shall
be firmly fixed.
If smoke, odor or noise rise from the device, turn off the power at
once and unplug the power cable, and then contact the service
center.
If the product does not work properly, contact your dealer or the
nearest service center. Never attempt to disassemble the camera
yourself. (We shall not assume any responsibility for problems
caused by unauthorized repair or maintenance.)
Cautions
If the camera fails to synchronize local time with that of the
network, you need to set up camera time manually. Visit the
camera (via web browser or client software) and enter system
settings interface for time settings.
Make sure the power supply voltage is correct before using the
camera.
Do not drop the camera or subject it to physical shock, and do not
expose it to high electromagnetism radiation. Avoid installation on
vibrations surface or places subject to shock (ignorance can cause
device damage).

Network PTZ Camera·Quick Start Guide
ix
Do not touch senor modules with fingers. If cleaning is necessary,
use clean cloth with a bit of ethanol and wipe it gently. If the
camera will not be used for an extended period, replace the lens
cap to protect the sensor from dirt.
Do not aim the camera at the sun or extra bright places. Blooming
or smearing may occur otherwise (which is not a malfunction),
and affect the endurance of sensor at the same time.
The sensor may be burned out by a laser beam, so when any laser
equipment is in using, make sure that the surface of sensor will
not be exposed to the laser beam.
Do not place the camera in extremely hot, cold, dusty or damp
locations, and do not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for
operating environment.
Keep the camera away from liquid while in use.
While in delivery, the camera shall be packed in its original packing,
or packing of the same texture.
This equipment is not suitable for use in locations where children
are likely to be present.
CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU
REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS.

Network PTZ Camera·Quick Start Guide
x
Do not dispose of the battery into fire or a hot oven, or
mechanically crush or cut the battery, which may result in an
explosion.
Do not leave the battery in an extremely high temperature
surrounding environment, which may result in an explosion or the
leakage of flammable liquid or gas.
Do not subject the battery to extremely low air pressure, which
may result in an explosion or the leakage of flammable liquid or
gas.
Improper use or replacement of the battery may result in hazard
of explosion. Replace with the same or equivalent type only.
Dispose of used batteries according to the instructions provided
by the battery manufacturer.
L’utilisation ou le remplacement inadéquats de la pile peuvent
entraîner un risque d’explosion. Remplacez-la par le même type
ou l’équivalent du même type seulement. Jetez les piles usagées
conformément aux directives fournies par le fabricant de la pile.

Network PTZ Camera·Quick Start Guide
xi
Table of Contents
1 Overview....................................................................................1
1.1 Introduction ................................................................................... 1
1.2 Cable Descriptions .........................................................................1
1.3 Alarm Output ................................................................................. 2
2 Installation .................................................................................4
2.1 Installing the Memory Card .......................................................... 4
2.1.1 DE1Axxx(I) Series PTZ Camera............................................... 4
2.1.2 DE2Axxx(I) Series PTZ Camera...............................................8
2.1.3 DE2xxx(I) Series Mini PTZ Camera ........................................ 8
2.1.4 DE3xxx Series PTZ Camera..................................................... 9
2.1.5 DY3xxx Series PTZ Bullet Camera ........................................10
2.1.6 DE4AxxxI Series PTZ Camera ...............................................10
2.1.7 DE3AxxxI Series PTZ Camera ...............................................12
2.2 Installing DE1Axxx(I) Series PTZ Camera ....................................14
2.2.1 Ceiling Mounting..................................................................14
2.2.2 Wall Mounting......................................................................16
2.3 Installing DE2Axxx(I) Series PTZ Camera ....................................18
2.4 Installing DE2xxx(I) Series Mini PTZ Camera ..............................18
2.4.1 Wall Mounting......................................................................19
2.4.2 Ceiling Mounting..................................................................23
2.4.3 Installing with Junction Box.................................................28
2.5 Installing DE3xxx Series PTZ Camera ..........................................31
2.5.1 Ceiling Mounting..................................................................31
2.5.2 In-ceiling Mounting..............................................................33
2.6 Installing DY3xxx Series PTZ Bullet Camera ...............................36
2.6.1 Dimensions of DY3xxx Series PTZ Bullet Camera ...............36
2.6.2 Wall Mounting......................................................................38

Network PTZ Camera·Quick Start Guide
xii
2.6.3 Base Mounting .....................................................................39
2.7 Installing DE4AxxxI Series PTZ Camera.......................................40
2.7.1 Ceiling Mounting..................................................................41
2.7.2 In-ceiling Mounting..............................................................41
2.8 Installing DE3AxxxI Series PTZ Camera.......................................44
2.8.1 Wall Mounting......................................................................44
2.9 Installation of Network Cable Water-proof Jacket ....................48
2.10 Installation of Water-proof Tape...............................................49
2.11 Protective Measures for Outdoor Installation.........................53
3 Activate and Access Network Camera ........................................54

Network PTZ Camera·Quick Start Guide
1
1Overview
1.1 Introduction
The network PTZ camera has the following series:
DE1Axxx(I) Series PTZ Camera
DE2Axxx(I) Series PTZ Camera
DE2xxx(I) Series Mini PTZ Camera
DE3xxx Series PTZ Camera
DY3xxx Series PTZ Bullet Camera
DE4AxxxI Series PTZ Camera
DE3AxxxI Series PTZ Camera
Integrated with an optical zoom lens, this series of cameras feature
in the PTZ limits, 3D positioning, Day/Night auto switch, 3D DNR, etc.,
and are widely applied in various kinds of environments.
1.2 Cable Descriptions
The cable interfaces of network PTZ camera are shown in Figure 1-1.
The cables are distinguished by different colors. Refer to the labels
attached on the cables for identification.
Notes:
The cables vary depending on different camera models.
Make sure the camera is power-off before you connect the
cables.

Network PTZ Camera·Quick Start Guide
2
Network Cable
Video Cable
Power Cord
.
.
.
DC12V IN
RS-485
Alarm Cable
Audio Cable
Figure 1-1 Cables of PTZ Camera
Power Cord: Supports 12 VDC power supply.
Video Cable: Connect BNC Cable to test the video output.
Alarm Cable: Connect terminal ALARM-IN with GND interface,
and connect terminal ALARM-OUT with ALARM-COM interface.
Audio Cable: Connect terminal AUDIO-IN with GND interface.
Network Cable: Connect the network interface with network
cable.
1.3 Alarm Output
Alarm output is shown in Figure 1-2.

Network PTZ Camera·Quick Start Guide
3
Relay Output
OUT (n) DC
OUT (n)
Direct load
+
- Relay Output
OUT (n)
OUT (n)
DC 30V
1A
Power Supply
GND Output
~220V AC
FireWire Zero
Line
JQC-3FG
Relay
(10A 250VAC)
Figure 1-2 Alarm Output

Network PTZ Camera·Quick Start Guide
4
2Installation
Before you start:
Check the package contents and make sure that the device in the
package is in good condition and all the assembly parts are included.
Notes:
Do not drag the PTZ camera with its waterproof cables;
otherwise the waterproof performance is affected.
Do not touch the bubble directly by hand. The image blurs
otherwise.
Do not power up the camera until the installation is finished. To
ensure the safety of personnel and equipment, all the
installation steps should be done with power supply off.
2.1 Installing the Memory Card
You can install the memory card for local storage.
2.1.1 DE1Axxx(I) Series PTZ Camera
Steps:
1. Open the cover with the straight screwdriver from a crack on the
cover, as shown in Figure 2-1.

Network PTZ Camera·Quick Start Guide
5
2.0
Cover
Crack
Figure 2-1 Open the Cover
2. Unscrew the screws on the camera base with the cross screwdriver,
and remove the bubble, as shown in Figure 2-2.
Bubble
Screw
Figure 2-2 Remove the Bubble
3. The position of memory card are various according to different
camera model.
Type I: open the memory card slot in the camera, and insert the
memory card.

Network PTZ Camera·Quick Start Guide
6
Reset Memory Card Slot
Figure 2-3 Insert the Memory Card
Type II: align the memory card with the memory card slot and
insert it.
Memory Card Slot
Reset
Figure 2-4 Insert the Memory Card
4. Align the bubble with the camera base, and install the bubble back.
Fix the bubble with four screws, as shown in Figure 2-5.

Network PTZ Camera·Quick Start Guide
7
Figure 2-5 Install the Bubble
5. Align the cover with the camera, and install the cover back, as
shown in Figure 2-6.
Cover
Figure 2-6 Install the Cover