HIK VISION DS-2CD3021G0-I User manual

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Quick Start Guide
Network Bullet Camera

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© 2020 Hangzhou Hikvision Digital Technology Co., Ltd.
All Rights Reserved
About this Manual
The Manual includes instructions for using and managing the
Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version of this Manual at the Hikvision website
(http://www.hikvision.com/).
Please use this Manual with the guidance and assistance of
professionals trained in supporting the Product.
Trademarks
and other Hikvision's trademarks and logos are the
properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their
respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS
MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL
FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO
EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,

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AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF
SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON
BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE
OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR
ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY,
INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR
ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR
PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY
NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.

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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
FCC Conditions

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This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info

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Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into "Warnings" and "Cautions"
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
Warnings
Cautions
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

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●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●The power source should meet limited power source or PS2
requirements according to IEC 60950-1 or IEC 62368-1
standard.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
●CAUTION: Hot parts! Burned fingers when handling the parts.
Wait one-half hour after switching off
before handling parts. This sticker is to
indicate that the marked item can be hot
and should not be touched without
taking care. For device with this sticker, this device is intended
for installation in a restricted access location, access can only be
gained by service persons or by users who have been instructed
about the reasons for the restrictions applied to the location
and about any precautions that shall be taken.

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●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
●Do not place the camera in extremely hot, cold (the operating
temperature shall be -30°C to 60°C), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.
●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment

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and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●This equipment is not suitable for use in locations where
children are likely to be present.
●CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions
ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE
AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS
●Improper replacement of the battery with an incorrect type
may defeat a safeguard (for example, in the case of some
lithium battery types).
●Do not dispose of the battery into fire or a hot oven, or
mechanically crush or cut the battery, which may result in an
explosion.
●Do not leave the battery in an extremely high temperature
surrounding environment, which may result in an explosion or
the leakage of flammable liquid or gas.
●Do not subject the battery to extremely low air pressure, which
may result in an explosion or the leakage of flammable liquid or
gas.
●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any

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responsibility for problems caused by unauthorized repair or
maintenance.)

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Table of Contents
1 Appearance Description ............................................................... 11
2 Installation.................................................................................... 17
Memory Card Installation.............................................. 17
Ceiling Mounting........................................................... 18
Wall Mounting with Junction Box.................................. 21
Install Network Cable Waterproof Jacket ...................... 24
3 Activate and Access Network Camera .......................................... 26

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1Appearance Description
Type I:
1
2 3 4
5
6
Type I Bullet Camera Overview
Type II:
1
2 3 4
5
6
Type II Bullet Camera (PoE) Overview

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Description
No.
Description
1
Mounting Base
2
Back Cover
3
Front Cover
4
IR LED
5
Grounding
6
Power Cord & Network Cable
Type III:
DC12VIN
5
6
1
2
4
3
Type III Bullet Camera Overview
Description
No.
Description
1
Lens
2
Front Cover

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No.
Description
3
Back Cover
4
Mounting Base
5
Power Cord
6
Network Cable
Type IV:
5
1
2
34
Type IV Bullet Camera Overview
Description
No.
Description
1
Lens
2
Front Cover
3
MIC
4
Back Cover
5
Mounting Base

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No.
Description
6
Power Cord
7
Network Cable
Type V:
5
1
2
34
Type V Bullet Camera Overview
Description
No.
Description
1
Lens
2
Front Cover
3
Memory Card Slot Cover
4
Back Cover
5
Mounting Base
6
Power Cord

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No.
Description
7
Network Cable
Type VI:
12
3
4
5
DC1
2VIN
6
Bullet Camera Overview
Description
No.
Description
1
Lens
2
Main Body
3
Bracket
4
Power Cord
5
Network Cable
6
Microphone*

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Note:
●For cameras support power over Ethernet (PoE), the power is
passed along with data on Ethernet cabling. And a switch
supports PoE function is required.
●The items marked with the "*" are only supported by certain
camera models.

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2Installation
Before you start:
●Make sure the device in the package is in good condition and all
the assembly parts are included.
●The standard power supply is PoE or 12 VDC, please make sure
your power supply matches with your camera.
●Make sure all the related equipment is power-off during the
installation.
●Check the specification of the products for the installation
environment.
●Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
●Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.
Memory Card Installation
Only type V camera supports memory card installation, you can
follow the steps to mount and unmount the memory card.
Steps:
1. Loosen the screws to remove the memory card slot cover.

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Unscrew the Cover and Insert Memory Card
2. Insert the memory card into the memory card slot.
3. (Optional)To unmount the memory card, push to get it ejected.
4. Screw the cover back to the camera.
Ceiling Mounting
Before you start:
Both wall mounting and ceiling mounting are suitable for the bullet
camera. Ceiling mounting will be taken as an example in this section.
And you can take steps of ceiling mounting as a reference for wall
mounting.
This camera series shares a similar structure, and type III camera is
used for demonstration.
Steps:
1. Paste the drill template (supplied) to the desired mounting
position on the ceiling.

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2. Drill the screw holes in the ceiling according to the supplied drill
template.
Note:
Drill the cable hole, if adopting ceiling outlet to route the cable.
3-Ø 4 mm
Drill Template
Cable
Hole
Side
Opening
Screw
Hole
Figure 2-2 The Drill Template
3. Route the cables through the cable hole (optional), or the side
opening.
4. Fix the camera on the ceiling with supplied screws.
Figure 2-3 Fix the Camera on the Ceiling