HIK VISION DS2DE2204IW User manual

0
Network PTZ Camera
Quick Start Guide

1
A
2
1
.
.
.
DC12V IN
3
4
5
6
B
a./b.
2.0

2
a.
②①
b.
①
②
c.

3
C
C1
C2.1

4
C2.2
C3.1
C3.2

5
C3.3
C3.4
C3.5

6
D
1
2

7
E
①
OUT (n) DC
OUT (n)
②
+
-
①
OUT (n)
OUT (n)
③
30 VDC
1A
GND OUT
~220VAC
L N
④
(10A 250VAC)
F
F1
F2

8
English
Product appearance is for
reference only and may differ
from the actual product.
Cable Description (Page 1 –A)
Notes:
The cables vary depending on
different camera models.
1. Power Cord: Supports 12 VDC
power supply.
2. Video Cable: Connect BNC Cable
to test the video output.
3. RS-485
4. Alarm Cable: Connect terminal
ALARM-IN with GND interface,
and connect terminal ALARM-OUT
with ALARM-COM interface.
5. Audio Cable: Connect terminal
AUDIO-IN with GND interface.
6. Network Cable: Connect the
network interface with network
cable.
Install the Memory Card (Page 1 –B)
① Memory card slot
② Reset button: Press reset button
for about 10 s when the camera is
powering on or rebooting to
restore the default settings,
including the user name,
password, IP address, port No.,
etc.
Install the Camera (Page 3 –C)
Remove the installation plate from
the bottom of the camera (C1) and
mount the camera on the ceiling or
wall:
Ceiling mounting (C2.1-2.2)
Wall mounting with bracket
(purchased separately) (C3.1-3.5)
Notes:
The installation steps for different
camera types are similar. The
diagrams use one type for
illustration.
Waterproof for Outdoor Installation
(Page 6 –D)
1. Install network cable waterproof
jacket.
2. Use supplied waterproof tape to
protect cable connectors and
unused cables.
Alarm Output (Page 7 –E)
①Relay output
②DC load
③Power supply
④JQC-3FG Relay
Protective Measures for Outdoor
Installation (Page 7 –F1)
Activate and Access Network
Camera (Page 7 –F2)
© 2020 Hangzhou Hikvision Digital
Technology Co., Ltd. All rights
reserved.
About this Manual
The Manual includes instructions for
using and managing the Product.
Pictures, charts, images and all other
information hereinafter are for
description and explanation only. The
information contained in the Manual
is subject to change, without notice,
due to firmware updates or other
reasons. Please find the latest version
of this Manual at the Hikvision
website
(https://www.hikvision.com/).
Please use this Manual with the
guidance and assistance of
professionals trained in supporting
the Product.
Trademarks
and other
Hikvision’s trademarks and logos are
the properties of Hikvision in various
jurisdictions.
Other trademarks and logos
mentioned are the properties of their
respective owners.
DISCLAIMER
TO THE MAXIMUM EXTENT

9
PERMITTED BY APPLICABLE LAW,
THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE
PROVIDED “AS IS” AND “WITH ALL
FAULTS AND ERRORS”. HIKVISION
MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS
FOR A PARTICULAR PURPOSE. THE
USE OF THE PRODUCT BY YOU IS AT
YOUR OWN RISK. IN NO EVENT WILL
HIKVISION BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA, CORRUPTION OF
SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED
ON BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN
CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE
NATURE OF THE INTERNET PROVIDES
FOR INHERENT SECURITY RISKS, AND
HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM
CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER
INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN
COMPLIANCE WITH ALL APPLICABLE
LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT
YOUR USE CONFORMS TO THE
APPLICABLE LAW. ESPECIALLY, YOU
ARE RESPONSIBLE, FOR USING THIS
PRODUCT IN A MANNER THAT DOES
NOT INFRINGE ON THE RIGHTS OF
THIRD PARTIES, INCLUDING
WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY
RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL
NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING
THE DEVELOPMENT OR PRODUCTION
OF WEAPONS OF MASS
DESTRUCTION, THE DEVELOPMENT
OR PRODUCTION OF CHEMICAL OR
BIOLOGICAL WEAPONS, ANY
ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR
UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS
ABUSES.
IN THE EVENT OF ANY CONFLICTS
BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER
PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or
modification not expressly approved
by the party responsible for
compliance could void the user’s
authority to operate the equipment.
FCC compliance: This equipment has
been tested and found to comply
with the limits for a Class B digital
device, pursuant to part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection
against harmful interference in a
residential installation. This
equipment generates, uses and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is
no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television
reception, which can be determined

10
by turning the equipment off and on,
the user is encouraged to try to
correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving
antenna.
—Increase the separation between
the equipment and receiver.
—Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
—Consult the dealer or an
experienced radio/TV technician for
help.
The equipment with Wi-Fi function
should be installed and operated with
a minimum distance 20cm between
the radiator and your body.
FCC Conditions
This device complies with part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful
interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation.
EU Conformity Statement
This product and - if
applicable - the supplied
accessories too are marked
with "CE" and comply therefore with
the applicable harmonized European
standards listed under the Low
Voltage Directive 2014/35/EU, the
EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU, and RE
Directive 2014/53/EU.
2012/19/EU (WEEE
directive): Products marked
with this symbol cannot be
disposed of as unsorted
municipal waste in the
European Union. For proper
recycling, return this product to your
local supplier upon the purchase of
equivalent new equipment, or
dispose of it at designated collection
points. For more information, please
see: www.recyclethis.info.
2006/66/EC (battery
directive): This product
contains a battery that
cannot be disposed of as
unsorted municipal waste
in the European Union. See the
product documentation for specific
battery information. The battery is
marked with this symbol, which may
include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery
to your supplier or to a designated
collection point. For more
information, please see:
www.recyclethis.info.
Industry Canada ICES-003
Compliance
This device meets the CAN ICES-3
(B)/NMB-3(B) standards
requirements.
This device complies with Industry
Canada licence-exempt RSS
standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause
interference, and
(2) this device must accept any
interference, including interference
that may cause undesired operation
of the device.
Le présent appareil est conforme aux
CNR d'Industrie Canada applicables
aux appareils radioexempts de
licence. L'exploitation est autorisée
aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de
brouillage, et
(2) l'utilisateur de l'appareil doit
accepter tout brouillage
radioélectrique subi, même si le
brouillage est susceptible d'en
compromettre le fonctionnement.
Under Industry Canada regulations,
this radio transmitter may only

11
operate using an antenna of a type
and maximum (or lesser) gain
approved for the transmitter by
Industry Canada. To reduce potential
radio interference to other users, the
antenna type and its gain should be
so chosen that the equivalent
isotropically radiated power (e.i.r.p.)
is not more than that necessary for
successful communication.
Conformément à la réglementation
d'Industrie Canada, le présent
émetteur radio peut
fonctionner avec une antenne d'un
type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur
par Industrie Canada. Dans le but de
réduire les risques de brouillage
radioélectrique à l'intention des
autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte
que la puissance isotrope rayonnée
équivalente (p.i.r.e.) ne dépasse pas
l'intensité nécessaire à
l'établissement d'une communication
satisfaisante.
This equipment complies with FCC/IC
RSS-102 radiation exposure limits set
forth for an uncontrolled
environment. This equipment should
be installed and operated with
minimum distance 20cm between the
radiator & your body.
ce matériel est conforme aux limites
de dose d'exposition aux
rayonnements, FCC / CNR-102
énoncée dans un autre
environnement.cette eqipment
devrait être installé et exploité avec
distance minimale de 20 entre le
radiateur et votre corps.
Safety Instructions
Warnings
Laws and Regulations
The device should be used in
compliance with local laws, electrical
safety regulations, and fire
prevention regulations.
Electrical Safety
CAUTION: To reduce the risk of fire,
replace only with the same type and
rating of fuse.
Battery
This equipment is not suitable for use
in locations where children are likely
to be present.
CAUTION: Risk of explosion if the
battery is replaced by an incorrect
type.
Improper replacement of the battery
with an incorrect type may defeat a
safeguard (for example, in the case of
some lithium battery types).
Do not dispose of the battery into fire
or a hot oven, or mechanically crush
or cut the battery, which may result
in an explosion.
Do not leave the battery in an
extremely high temperature
surrounding environment, which may
result in an explosion or the leakage
of flammable liquid or gas.
Do not subject the battery to
extremely low air pressure, which
may result in an explosion or the
leakage of flammable liquid or gas.
Dispose of used batteries according
to the instructions.
Cautions
Fire Prevention
No naked flame sources, such as
lighted candles, should be placed on
the equipment.
The serial port of the equipment is
used for debugging only.
Hot Surface
CAUTION: Hot parts! Burned fingers
when handling the
parts.
This sticker is to
indicate that the marked item can be
hot and should not be touched
without taking care. Wait one-half

12
hour after switching off before
handling parts.
The device with this sticker is
intended for installation in a
restricted access location. Access can
only be gained by service persons or
by users who have been instructed
about the reasons for the restrictions
applied to the location and about any
precautions that shall be taken.
Installation
Install the equipment according to
the instructions in this manual.
To prevent injury, this equipment
must be securely attached to the
ceiling/wall in accordance with the
installation instructions.
Be sure that there is enough space to
install the device and accessories.
Make sure that the wall is strong
enough to withstand at least 8 times
the weight of the device and the
mount.
Make sure that the power has been
disconnected before you wire, install,
or disassemble the device.
Transportation
Keep the device in original or similar
packaging while transporting it.
Do not drop the product or subject it
to physical shock.
Power Supply
The power source should meet
limited power source or PS2
requirements according to IEC 60950-
1 or IEC 62368-1 standard.
Refer to the device label for the
standard power supply. Please make
sure your power supply matches with
your device.
Use a power adapter provided by
qualified manufacturers. It is
recommended to provide an
independent power adapter for each
device as adapter overload may
cause over-heating or a fire hazard.
System Security
Please understand that you have the
responsibility to configure all the
passwords and other security settings
about the device, and keep your user
name and password.
Maintenance
If the product does not work
properly, please contact your dealer
or the nearest service center. We
shall not assume any responsibility
for problems caused by unauthorized
repair or maintenance.
A few device components (e.g.,
electrolytic capacitor) require regular
replacement. The average lifespan
varies, so periodic checking is
recommended. Contact your dealer
for details.
Cleaning
Please use a soft and dry cloth to
clean the interior and exterior
surfaces. Do not use alkaline
detergents.
Using Environment
When any laser equipment is in use,
make sure that the device lens is not
exposed to the laser beam, or it may
burn out.
Do not aim the lens at the sun or any
other bright light.
To avoid heat accumulation, good
ventilation is required for a proper
operating environment.
DO NOT expose the device to
extremely hot, cold, dusty, corrosive,
saline-alkali, or damp environments.
For temperature and humidity
requirements, see device
specification.
DO NOT expose the device to high
electromagnetic radiation.
Illuminator
Make sure that there is no reflective
surface too close to the device lens.
The light from the device may reflect
back into the lens causing reflection.
The beam of the light at the distance

13
of 200 mm is classified as Risk Group
1 (RG1). Possible hazardous optical
radiation emitted from this product.
DO NOT stare at operating light
source. May be harmful to the eyes.
If appropriate shielding or eye
protection is not available, turn on
the light only at a safe distance or in
the area that is not directly exposed
to the light when installing or
maintaining the device.
Emergency
If smoke, odor, or noise arises from
the device, immediately turn off the
power, unplug the power cable, and
contact the service center.
Time Synchronization
Set up device time manually for the
first time access if the local time is
not synchronized with that of the
network. Visit the device via web
browser/client software and go to
time settings interface.

UD21713B