Hillyard TRIDENT NM14 User manual

SERVICE MANUAL
TRIDENT NM14
Version: AA
Date: October 3, 2017
Document Number:10056159

Contents
I Product Introduction 4
1 Serial Number and Technical Support 5
1.1 The Serial Tag ................................. 5
1.2 Serial Tag location ............................... 5
2 Main Technical Features 6
II Anomalies Resolution Guide 8
3 Troubleshooting Guide 9
3.1 Basic Guide ................................... 9
3.2 Advanced Guide ................................ 13
4 Disassembling Procedures 17
4.1 Electrical Installation ............................. 18
4.2 Mechanical Friction System ......................... 19
4.3 Drying System ................................. 21
4.4 Frame and Traction System ......................... 22
4.5 Solution Delivery System ........................... 23
III Machine Description 24
5 Electrical System 25
5.1 Structure .................................... 25
5.2 Description ................................... 25
5.3 Location of Electrical components ...................... 26
5.4 Maintenance and Checks ........................... 28
6 Mechanical Rubbing System 29
6.1 Structure .................................... 29
6.2 Description: ................................... 29
6.3 Maintenance and checks ........................... 30
7 Drying System 31
7.1 Structure .................................... 31
7.2 Description ................................... 31
7.3 Maintenance and Checks ........................... 32
2

8 Machine Frame and Traction System 34
8.1 Structure .................................... 34
8.2 Description ................................... 34
8.3 Maintenance and Checks ........................... 34
9 Cleaning Solution Supply System 35
9.1 Structure .................................... 35
9.2 Description: ................................... 35
9.3 Maintenance and Checks ........................... 36
10 Consumable & Recommended Spare Parts 37
10.1Consumable Spare Parts ........................... 37
10.2Recommended Spare Parts .......................... 38
3

Part I
Product Introduction
4

Chapter 1
Serial Number and Technical Support
1.1 The Serial Tag
1.2 Serial Tag location
To have access to the Serial Tag it is sufficient to remove the battery.
The Serial Number is an extremely important information which has to be provided
each time a Technical Support is required or is necessary to buy spare parts or
accessories. The serial number is the only way to identify the machine by model,
production date type equipments in general.
5

Chapter 2
Main Technical Features
Technical Data
TECHNICAL DESCRIPTION U/M NM14
Working Width in 13,4
Working Capacity, up to ft2
h7320
Brush Width/Revolutions φin - rpm 13,4-375
Brush Motor Voltage/Power V-W 24-32
Max Weight on brush lb 10
Steering Diameter in 19,7
Maximum Ramp Gradient % 2
Total Power W 150
Squeegee Width in 15,4
Solution Tank gal 0,31
Recovery Tank gal 0,26
Vacuum Motor Stages/Depression Nr-mBar 1-45.1
Vacuum Motor Voltage/Power V-W 24-100
Machine Length (Handlebar Up - Down) in 17-36
Machine Height (Handlebar Up - Down) in 51-8,5
Machine Width in 15,5
Wheels (num/diam/width) Nr/φin/in 2/6/1
Wheel material/hardness TPV-85Sh
Sound pressure level (ISO 11201) LpA dB (A) ≤70
Hand vibration level (ISO 5349) m
s2≤2.5
6

Weights and Pressures1
TECHNICAL DESCRIPTION U/M NM14
Machine Weight (Machine + Brush + Squeegee) lb 20
Gross Weight of the machine in work conditions
(Machine + Battery+ Water + Brush + Squeegee)
lb 25
1Weight and Pressures depends on how much water there is in the tanks.
7

Part II
Anomalies Resolution Guide
8

Chapter 3
Troubleshooting Guide
3.1 Basic Guide
3.1.1 Electrical system: what to do if. . .
The machine doesn’t switch on
1. The main switch is not pushed ⇒Push the main switch.
2. The battery doesn’t work properly ⇒Refer to the proper section (see section
3.1.1 at page 9).
3. You hear a click but the buttons
LEDs do not light up
⇒Refer to the Advanced Guide (see section
3.2.2 at page 13).
The battery doesn’t work properly
1. The battery is not properly con-
nected
⇒Insert the battery until the end posi-
tion clicks.
2. The battery is discharged ⇒Perform a complete charge cycle (see
section 5.3.5 at page 28).
3. The battery charger doesn’t work ⇒Check the proper section (see section 3.1.1
at page 10).
4. The battery doesn’t work ⇒Refer to the Advanced Guide (see section
3.2.4 at page 15).
9

The battery charger doesn’t work
1. The battery charger is not con-
nected to the power supply
⇒Connect the charger to a supplied
electric socket.
2. The battery charger has the Red
LED blinking
⇒Unplug the charger from the wall
socket and from the battery, and re-
connect them.
If the problem persists, replace the
battery charger.
3. The battery charger plugged in and
turned on does not activate the
Green LED (power supply)
⇒Ensure the mains plug is properly in-
serted into the charger.
If the problem persists, replace the
battery charger.
4. The battery charger plugged in and
turned on with battery inserted
does not activate the Red LED
(charging)
⇒Ensure that the charger plug is fully
inserted into battery.
The battery might be already
loaded.
Replace charger.
The machine has a very limited working autonomy
1. The battery has been working for
several cycles
⇒Replace the battery.
2. The battery doesn’t work properly ⇒Refer to the proper section (see section
3.1.1 at page 9).
10

3.1.2 Mechanical scrubbing system: what to do if. . .
The machine doesn’t clean well
1. The machine is switched off ⇒Switch on the machine.
2. The machine doesn’t switch on ⇒Refer to the proper section (see section
3.1.1 at page 9).
3. The handlebar rod is in the park po-
sition
⇒Tilt the handlebar rod.
4. With tilted handlebar the machine
is not active
⇒Refer to the Advanced Guide (see section
3.2.3 at page 14).
5. The brush motor doesn’t work ⇒Refer to the Advanced Guide (see section
3.2.5 at page 15).
6. The brush is worn out ⇒Replace the brush (see section 4.2 at page
20).
7. The detergent doesn’t fit the type of
dirt
⇒Replace the detergent with a proper
one.
8. The solution flow rate is not correct
or not enough
⇒Refer to the proper section (see section
3.1.3 at page 11).
3.1.3 Solution delivery system: what to do if. . .
The delivered solution is not correct or not enough
1. The machine is switched off ⇒Switch on the machine.
2. The machine doesn’t switch on ⇒Refer to the proper section (see section
3.1.1 at page 9).
3. The solution tank is empty ⇒Fill up the solution tank.
4. The solution filter is missing or not
properly positioned
⇒Restore the solution filter in the cor-
rect position (see section 4.5 at page 23).
5. The solution filter is stuck ⇒Clean the solution filter (see section 4.5 at
page 23).
6. The water switch is not pushed ⇒Push the water switch.
7. The water pump doesn’t work ⇒Check the water pump connections
and, if necessary, replace it (see section
4.5 at page 23).
11

3.1.4 Drying system: what to do if. . .
The machine doesn’t dry well
1. The machine is switched off ⇒Switch on the machine.
2. The machine doesn’t switch on ⇒Refer to the proper section (see section
3.1.1 at page 9).
3. The vacuum motor doesn’t work ⇒Refer to the Advanced Guide (see section
3.2.6 at page 16).
4. The recovery tank is full ⇒Empty the recovery tank following
the proper procedure.
5. The squeegee is lifted up from the
floor
⇒Lower down the squeegee.
6. The squeegee rubber blades are
worn out or broken
⇒Rotate or replace the squeegee rub-
ber blades (see section 7.3.1 at page 32).
7. The squeegee vacuum chamber or
the adapter is stuck or dirty
⇒Clean the squeegee.
8. The vacuum hose is stuck or bro-
ken
⇒Clean or replace the vacuum hose.
9. The vacuum hose is not properly
fitted in
⇒Connect the vacuum hose properly.
10. The air/water vacuum hoses body
is stuck or broken
⇒Clean or replace the vacuum hoses
body.
11. The recovery tank lid or suction line
cover are not present or are not
properly positioned
⇒Correctly position the parts.
12. The recovery tank does not guaran-
tee the tightness of the aspiration
⇒Replace the tank.
12

3.2 Advanced Guide
3.2.1 Control Card Overview
3.2.2 The buttons LEDs don’t light up
1. Check the battery
voltage V≥23
YES ⇒Point 2
NO ⇒Recharge/
Replace the
battery
2. Check the voltage on
the connector J2 V≥23
YES ⇒Point 3
NO ⇒Replace the
cables
3. Check the voltage
J6-Red / J2-Black V≥23
YES ⇒Point 4
NO ⇒Replace the
control card
13

4.
Check the voltage
Power button-Red /
J2-Black
V≥23
YES ⇒Point 5
NO ⇒Replace the
cables
5.
Push the main switch
and check the voltage
Power button-White /
J2-Black
V≥23
YES ⇒Point 6
NO ⇒Replace the
switch
6.
Push the main switch
and check the voltage
Water button-Yellow /
J2-Black
V≥23
YES ⇒Point 7
NO ⇒Replace the
cables
7.
Push the water switch
and check the voltage
Water button-Gray /
J2-Black
V≥23
YES ⇒Replace the
LEDs
NO ⇒Replace the
switch
3.2.3 The buttons LEDs light up but the machine doesn’t start
1.
With vertical handle
push the main switch
and check the voltage
on the connectors of
the park microswitch
V≥0
YES ⇒Point 2
NO ⇒Replace the
microswitch
2.
Tilt the handle and
check the voltage on
the connectors
V≥23
YES ⇒Replace the
control card
NO ⇒Replace the
microswitch
or its sup-
ports
14

3.2.4 The battery doesn’t work
1. Check the battery
voltage V≥23
YES ⇒Battery OK
NO ⇒Perform a
complete
charge cy-
cle.
Then Point2.
2. Check the battery
voltage V≥23
YES ⇒Battery OK
NO ⇒Replace the
battery
3.2.5 The brush Motor doesn’t work
All the other devices of the machine are functioning properly
1.
Check the voltage on
the connector (with
running machine)
V≥23
YES ⇒Replace the
motor
NO ⇒Point 2
2.
Check the voltage on
the connector
J1 Blue & Brown (with
running machine)
V≥23
YES ⇒Replace the
cables
NO ⇒Replace the
control card
15

3.2.6 The suction Motor doesn’t work
All the other devices of the machine are functioning properly
1.
Check the voltage on
the connectors (with
running machine)
V≥23
YES ⇒Replace the
motor
NO ⇒Point 2
2.
Check the voltage on
the connector
J1 Pink & Red (with
running machine)
V≥23
YES ⇒Replace the
cables
NO ⇒Replace the
control card
3.2.7 The Pump doesn’t work
All the other devices of the machine are functioning properly
1.
Check the voltage in
AC on the Pump’s
connectors, Don’t
disconnect the
connectors from the
pump (with running
machine)
V≥13
YES ⇒Replace the
pump
NO ⇒Point 2
2.
Check the voltage in
AC on the connector
J1 Green & Yellow
(with running
machine)
V≥13
YES ⇒Replace the
cables
NO ⇒Replace the
control card
16

Chapter 4
Disassembling Procedures
WARNING:BEFORE TO PERFORM ANY OPERATION DESCRIBED BELOW VERIFY THAT
THE MACHINE TANKS ARE COMPLETELY EMPTY,THE MACHINE HAS TO BE TURNED OFF.
REMOVE THE BATTERY FROM THE MACHINE. AT LAST,VERIFY THAT THE MACHINE IS
IN A TOTALLY SAFE CONDITION.
Special Tools
•Screwdriver PH1x200 Crosshead.
•Tubular Box Wrench 19.
4.0.0-1 4.0.0-2
17

4.1 Electrical Installation
•Put the machine in safe conditions.
•Open the front Carter and remove
both tanks (see fig. 4.1.0-3).
•Turn the handlebar forward in hori-
zontal position and put the machine
vertically (see fig. 4.1.0-4).
•Using the screwdriver PH1x200 re-
move the screws that secure the rear
cover to the frame and remove the
rear cover, paying attention to the
rear wheels (see fig. 4.1.0-5).
•Disconnect the connectors from the
Main Card, remove the screws and
remove the card (see fig. 4.1.0-6).
•Unscrew the screws holding the On
/ Off button at the rear cover and
remove it paying attention to the
spring.
•Disconnect the cables from the main
switch and release it from the seat
acting on the side mounting tabs (see
fig. 4.1.0-7).
•Do the same with the water switch.
•Loosen the screws holding the cover
plate of the park microswitch, and
remove the plate.
•Disconnect the cables of the park
microswitch and remove it from the
seat (see fig. 4.1.0-8).
•Remove the hoses cover by unscrew-
ing the fixing screws.
•Disconnect the connectors of the
LED light, free the wiring and re-
move the light from the LED seat (see
fig. 4.1.0-9).
4.1.0-3 4.1.0-4
4.1.0-5 4.1.0-6
4.1.0-7 4.1.0-8
4.1.0-9
18

4.2 Mechanical Friction
System
•Put the machine in safe conditions.
•Open the front Carter and remove
both tanks (see fig. 4.2.0-10).
•Remove the tunnel cover and remove
the brush (see fig. 4.2.0-11).
•Remove the Right Bearing from the
tunnel cover by loosening the screw
and separate the right bearing and
the bushing (see fig. 4.2.0-12).
•Turn the handlebar forward in hori-
zontal position and put the machine
vertically (see fig. 4.2.0-13).
4.2.0-10 4.2.0-11
4.2.0-12 4.2.0-13
•Remove the front carter by releas-
ing the retaining rod and unscrew
the screws, paying attention to the
washers.
•Remove the hoses cover by unscrew-
ing the fixing screws.
•Disconnect the brush motor connec-
tor, and free the wiring from the fix-
ing clevis.
19

•Insert the motor cable into the Tubu-
lar Box Wrench 19.
•Holding the motor with one hand,
unscrew the screw and remove
the motor, paying attention to the
square washer.
•Remove the brush coupling Flange
from the motor by unscrewing the
fixing screw.
•Pull the left bearing from the motor
by using an extractor.
20