Hisense RQ768N4GBE Mounting instructions

RQ768N4GBE
English
EN
USER’S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference

Safety and warning information ......................................................................................................................
Installing your new appliance.............................................................................................................................
Description of the appliance...............................................................................................................................
Display controls.............................................................................................................................................................
Using your appliance..............................................................................................................................................
Cleaning and care....................................................................................................................................................
Helpful hints and tips...............................................................................................................................................
Troubleshooting..........................................................................................................................................................
Disposal of the appliance.....................................................................................................................................
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Contents
Thank you for choosing Hisense. We are sure you will find your new refrigerator a
pleasure to use. However, before you use the appliance, we recommend that you
carefully read the instructions, which provide details about installing and using
the product. Please keep this manual for future reference.

For your safety and correct usage before installing and first
using the appliance, read this user manual carefully,
including its hints and warnings. To avoid unnecessary
mistakes and accidents, it is important to make sure that all
people using the appliance are thoroughly familiar with it
operation and safety features. Save these instructions and
be sure that they remain with the appliance if it is moved or
sold, so that anyone using it throughout its life, will be
properly informed on its usage and safety notices. For the
safety of life and property, keep the precautions of these
user's instructions as the manufacturer is not responsible for
damages caused by omission.
01
Safety and warning information
According to EN standard
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without
supervision.
Safety for children and others who are vulnerable people

According to IEC standard
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
Keep all packaging away from children as there is risk
of suffocation.
If you are discarding the appliance, pull the plug out of
the socket, cut the connection cable (as close to the
appliance as you can) and remove the door to prevent
children playing from suffering an electric shock or
from closing themselves inside it.
If this appliance, featuring magnetic door seals, is to
replace an older appliance having a spring lock (latch)
on the door or lid, be sure to make the spring lock
unusable before you discard the old appliance. This will
prevent it from becoming a death trap for a child.
Safety for children and others who are vulnerable people
02
Safety and warning information

WARNING
This appliance is intended to be used in household and
similar applications such as 1. staff kitchen areas in
shops, offices and other working environments; 2. farm
houses and by clients in hotels, motels and other
residential type environments;
1. bed and breakfast type environments;
2. catering and similar non-retail applications.
WARNING
Fill with potable water only.
WARNING
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
WARNING
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
General safety
03
Safety and warning information

WARNING
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING
Do not damage the refrigerant circuit.
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
When positioning the appliance, ensure the supply
cord is not trapped or damaged.
WARNING
Do not locate multiple portable socket-outlets or
portable power supplies at the rear of the appliance.
General safety
04
Safety and warning information

WARNING
The illumination lamps must not be replaced by the
user! If the illumination lamps is damaged, contact the
customer helpline for assistance. This warning is only
for refrigerators that contain illumination lamps.
Replacing the illuminating lamps
05
Safety and warning information
The refrigerant isobutene (R600a) is contained within
the refrigerant circuit of the appliance, a natural gas
with a high level of environmental compatibility, which
is nevertheless flammable. During transportation and
installation of the appliance, ensure that none of the
components of the refrigerant circuit become
damaged. The refrigerant (R600a) is flammable.
Refrigerant

WARNING
Refrigerators contain refrigerant and gases in the
insulation. Refrigerant and gases must be disposed of
professionally as they may cause eye injuries or
ignition. Ensure that tubing of the refrigerant circuit is
not damage prior to proper disposal.
WARNING
Risk of fire / flammable materials If the refrigerant
circuit should be damaged:
1. Avoid opening flames and sources of ignition.
2. Thoroughly ventilate the room in which the appliance
is situated.
It is dangerous to alter the specifications or modify
this product in any way. Any damage to the cord may
cause a short circuit, fire, and/or electric shock.
Refrigerant
06
Safety and warning information

1. The power cord must not be lengthened.
2. Make sure that the power plug is not crushed or
damaged. A crushed or damaged power plug may
overheat and cause a fire.
3. Make sure that you can access the main plug of the
appliance.
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the
power plug. There is a risk of electric shock or fire.
6. You must not operate the appliance without the
interior lighting lamp cover.
7. The fridge is only applied with power supply of single
phase alternating current of 220~240V/50Hz. If
fluctuation of voltage in the district of user is so large
that the voltage exceeds the above scope, for safety
sake, be sure to apply A. C. Automatic voltage regulator
of more than 350W to the fridge. The fridge must be
employed a special power socket instead of common
one with other electric appliances. Its plug must
match the socket with ground wire.
Electrical safety
07
Safety and warning information

08
Safety and warning information
Do not store flammable gas or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e. g. electric ice cream makers, mixers etc.).
When unplugging always pull the plug from the mains
socket, do not pull on the cable.
Do not place hot items near the plastic components of
this appliance.
This refrigerating appliance is not intended to be used as
a built-in appliance.
Do not place food products directly against the air outlet
on the rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacture’s instructions.
The appliances manufactures storage recommendations
should be strictly adhered to. Refer to relevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates pressure on the container,
which may cause it to explode, resulting in damage to the
appliance.
Do not place food products directly against the air outlet
on the rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacture's instructions.
Daily use

The appliances manufactures storage recommendations
should be strictly adhered to. Refer to relevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates pressure on the container,
which may cause it to explode, resulting in damage to the
appliance.
Frozen food can cause frost burns if consumed straight
from the freezer compartment.
Do not place the appliance in direct sunlight.
Keep burning candles, lamps and other items with naked
flames away from the appliance and do not set the
appliance on fire.
The appliance is intended for keeping food stuff and/or
beverages in normal household as explained in this
instruction booklet. The appliance is heavy. Care should be
taken when moving it.
Do not remove nor touch items from the freezer
compartment if your hands are damp/wet, as this could
cause skin abrasions or frost/freezer burns.
Never use the base, drawers, doors etc. to stand on or as
supports.
Frozen food must not be refrozen once it has been thawed
out.
Do not consume ice popsicles or ice cubes straight from
the freezer as this can cause freezer burn to the mouth
09
Safety and warning information

and lips.
To avoid items falling and causing injury or damage to the
appliance, do not overload the door racks or put too much
food in the crisper drawers.
10
Safety and warning information
Before maintenance, switch off the appliance and
disconnect the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive
cleansers.
Do not use sharp objects to remove frost from the
appliance. Use a plastic scraper.
Caution! Care and cleaning
Installation Important
For electrical connection carefully, follow the instructions
given in this manual. Unpack the appliance and check if
there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it.
In this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the
compressor.
Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be

too close to a wall to avoid touching or catching warm
parts (compressor, condenser) to prevent the risk of fire,
follow the instructions relevant to installation.
The appliance must not be locate close to radiators or
cookers.
Make sure that the mains plug is accessible after the
installation of the appliance.
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Safety and warning information
Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used.
1. If the appliance is Frost Free.
2. If the appliance contains freezer compartment.
Service
Children aged from 3 to 8 years are allowed to load and
unload refrigerating appliances. (This clause applies
only to the EU region.)
Note

Installing your new appliance
Before using the appliance for the first
time, you should be aware of the
following tips.
In order to improve efficiency of
the cooling system and save
energy, it is necessary to maintain
good ventilation around the
appliance for the dissipation of
heat. For this reason, sufficient
clear space should be available
around the refrigerator.
Suggest:
It is advisable for there to be at
least 3mm of space from its side to
the wall, at least 5mm from its top.
See in follow diagrams. Please
refer to the diagrams below.
Ventilation of appliance
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Product size(mm) : 911×600×1900
Reserve a gap
of more
than 3mm on the
right side
Reserve a gap of more
than 5mm on the top side
Reserve a gap
of more
than 3mm
on the left side
908mm(case)
911mm(door)
≥3mm
≥3mm
90°90°
908mm
1020mm
988mm
1013mm
1292mm
1131mm
The total space required for the refrigerator to fully
open the door in the build-in status
1131mm × 1027mm × 1905mm
The total space required for the refrigerator to fully
open the door in the non-build-in status
1292mm × 1027mm × 1905mm
Product size when 90° door opening
908mm x 1020mm x 1900mm
Door closing status for refrigerator in the build-in
status

adjustable blttom feet
For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. Please use a
suitable spanner.
To allow the doors to self-close, tilt
back the top backwards at about
15mm or 0.5 by turning the adjustable
feet.
Leveling of appliance
For proper installation, this
refrigerator must be placed on a
level surface of hard material
that is the same height as the
rest of the flooring, This surface
should be strong enough to
support a fully loaded
refrigerator.
The rollers, which are not castors,
should be only used for forward
or backward movement. Moving
the refrigerator sideways may
damage your floor and the
rollers.
Warning
13
Installing your new appliance
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
Climate class
SN
N
ST
T
Stand your appliance in a dry place to
avoid high moisture damage. Keep the
appliance out of direct sunlight, rain or
frost. Stand the appliance away from
heat sources such as stoves, fires or
heaters.
This appliance performs well in the
climate class from SN to T. It may
not work properly if being left at a
temperature above or below the
indicated range for a long period.
Note
Whenever you want to move the
appliance, remember to turn the feet
back up, so that the appliance can
roll freely. Reinstall the appliance
when relocating.

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Description of the appliance
01. Rotary separator
02. Fridge door rack
03. HI-NANO Progress
04. Fridge shelf part
05. Fresh pantry cover plate
06. Fresh pantry
13. Temperature sensing probe
14. Humidity control drawer
15. Convertible compartment LED light
16. Convertible compartment upper drawer
17. Convertible compartment middle drawer
18. Convertible compartment lower drawer
The HI-NANO sterilization and deodorization system runs intelligently and automatically.
When it displays 100%, the system can play a good sterilization and deodorization role.
Caution!
HI-NANO Progress does not represent the progress of sterilization and deodorization.
Due to constant development of our products, your refrigerator may be slightly different
from this instruction manual, but its functions and usage remain the same.
To get the best energy efficiency of this product, please place all shelves, drawers on their
original position as the illustration above. This product contains two light source of energy
efficiency class G on the top of the refrigerating chamber.
This product contains two defrosting heater, they may not work at the same time, the
defrosting power will be less than the rated power.
Note
View of the appliance
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01
03
04
06
07
08
09
10
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05
02
07. Vacuum fresh drawer
08. Freezer zone LED light
09. Freezer upper drawer
10. Freezer middle drawer
11. Freezer lower drawer
12. Fridge zone LED light

Display controls
Use your appliance according to the following control regulations, your appliance
has the corresponding functions and models as the control panels showed in the
pictures below. When the appliance is powered on for the first time, the backlighting
of the icons on display panel starts working. If no button have been pressed and the
doors are closed, the backlighting will turn off.
A
C
D
E
B
F
G
H
I
L
M
O
P
Q
R
S
V
J
N
T
KU
A. Fridge Compartment Temp Icon
B. Temperature Icon
C. Control Key of raising the Temperature
D. Zone Choice Key
E. Control Key of lowering the
Temperature
F. Super cool Mode Icon
G. Eco Mode Icon
H. Mode Control Key of Refrigerator
I. Three Modes Icon of Vacuum Drawer
J. Mode Control Key of Vacuum Drawer
K. Vacuum Mode Icon
L. Switch Control Key of Vacuum Mode
M. Control Panel Lock Icon
N. Control Panel Lock Key
O. Convertible Compartment Icon
P. Freezer Compartment Icon
Q. Super Freeze Icon
R. Holiday Mode Icon
S. Three Modes Icon of Humidity Drawer
T. Mode Control key of Humidity Drawer
U. HI-NANO Mode Icon
V. Switch Control Key of HI-NANO Mode
Once the appliance is powered
on, all icons on the display panel
will be lit for 3 seconds.
Note
15

All the icons will go off on the
condition of all the keys
untouched and all the doors
closed for one minute.
The control panel will light up
when the door is open or you
touch any button.
Setting the refrigerator running at
high temperature will accelerate
food decomposition. For optimum
food preservation, we recommend
that when starting the refrigerator
for the first time, the temperature
of fridge is set to 5 °C, and that of
the freezer to -18 °C.
Caution!
The temperature only means the
average temperature of the whole
refrigerator cabinet. Temperatures
inside each compartment may
vary from those displayed on the
panel, depending on how much
food is stored and where the
refrigerator is placed. In addition,
the actual temperature from
higher room and lower room will
be different.
Display controls
Then the Keys on the Control Panel can
be operation.
Press and hold “ ” for 3 seconds or
no key operation for 20 seconds to lock
the Control Panel. If Control Panel is
locked, the icon “ ” will be
illuminated, and none of the keys on the
Control Panel work.
Press “ ” , until the icon “ ” is
illuminated.
Press “ ” , the temperature display
area flashes to display the current
temperature set in the fridge
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
2°C→3°C→4°C→5°C→6°C→7°C→8°C
Press “ ” , the temperature display
area flashes to display the current
temperature set in the fridge
compartment.
“Fridge temperature control”
In the locked state, it is not possible
to adjust the mode or
temperature, and it needs to be
unlocked before setting.
Note
To unlock the Control Panel, please
press and hold “ ” for 3 seconds, and
the icon “ ” will be illuminated.
“Control Panel Lock Key”
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Display controls
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After that, touch the key continuously,
the temperature will be set according
to the following sequence:
8°C→7°C→6°C→5°C→4°C→3°C→2°C
“My Fresh Choice
compartment
temperature control”
Press “ ” , until the icon “ ” is
illuminated.
Press “ ” , the temperature display
area flashes to display the current
temperature set in the convertible
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
-20°C→-19°C→. . . →0°C→. . . .→4°C→5°C
Press “ ” , the temperature display
area flashes to display the current
temperature set in the convertible
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
5°C→4°C→. . . →0°C→. . . →-19°C→-20°C
When setting the temperature of
the fridge compartment, if the key
is not operated for about 10
seconds, the temperature display
will stop flashing, indicating that
the setting is effective.
Note
When setting the temperature of
the convertible compartment, if
the key is not operated for about
10 seconds, the temperature
display will stop flashing,
indicating that the setting is
effective.
Note
“Freezer temperature control”
Press “ ” , until the icon “ ” is
illuminated.
Press “ ” , the temperature display
area flashes to display the current
temperature set in the freezer
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
-25°C→-24°C→. . . →-18°C→. . . .→-16°C→-15°C
Press “ ” , the temperature display
area flashes to display the current
temperature set in the freezer
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
-15°C→-16°C→. . . .→-18°C→. . . →-24°C→-25°C

Display controls
Super Cool will automatically turn
off after a period of time, and the
refrigerator will revert to its
previous temperature setting.
Note
When setting the temperature of
the freezer compartment, if the
key is not operated for about 10
seconds, the temperature display
will stop flashing, indicating that
the setting is effective.
Note
18
Press“ ” repeatedly until the Super
Cool Icon“ ” appears.
The Super Cool feature helps to keep
food stored in the fridge at the set
temperature during periods of high
usage, large grocery loads, or
temporarily warm room temperatures.
The Super Cool feature lowers the
temperature in the fridge component
to 2°C to cool food faster.
“Super Cool”
“Energy Save”
Press “ ” repeatedly until the Eco
Icon“ ” appears. The appliance
automatically sets the following
temperatures:
Fridge compartment: 6°C
Freezer compartment: -17°C
“Super Freeze”
Press “ ” repeatedly until the Super
Freeze Icon “ ” appears.
The Super Freeze feature helps to keep
food stored in the freezer at the set
temperature during periods of high
usage, large grocery loads, or
temporarily warm room temperatures.
The Super Freeze feature lowers the
temperature in the freezer component
to -31°C to freeze food faster.
Super Freeze will automatically
turn off after a period of time, and
the freezer will revert to its previous
temperature setting.
When selecting the Super Freeze
function, ensure there are no
bottled in the freezer
compartment. Bottles and cans
may explode.
Note