Hitachi Freedom Storage Lightning 9900 V series Administrator guide

Hitachi Freedom Stora
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Lightning 9900™ V Series
Remote Console Error Codes

Hitachi Lightning 9900™ V Series Remote Console Error Codes iii
© 2002 Hitachi Data Systems Corporation, ALL RIGHTS RESERVED
Notice: No part of this publication may be reproduced or transmitted in any form or by any
electronic or mechanical means, including photocopying and recording, or stored in a
database or retrieval system for any purpose, without the express written permission of
Hitachi Data Systems Corporation.
Hitachi Data Systems reserves the right to make changes to this document at any time
without notice and assumes no responsibility for its use. Hitachi Data Systems products and
services can only be ordered under the terms and conditions of Hitachi Data Systems’
applicable agreements, including license agreements. All of the features described in this
document may not be currently available. Refer to the most recent product announcement
or contact your Hitachi Data Systems representative for information on feature and product
availability.
This document contains the most current information available at the time of publication.
When new and/or revised information becomes available, this entire document will be
updated and distributed to all registered users.
Trademarks
Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd. The Hitachi
Data Systems design mark is a trademark and service mark of Hitachi, Ltd.
Hitachi Freedom Storage and Lightning 9900 are trademarks of Hitachi Data Systems
Corporation.
S/390 is a registered trademark of International Business Machines Corporation.
All other brand or product names are or may be registered trademarks, trademarks or
service marks of and are used to identify products or services of their respective owners.
Notice of Export Controls
Export of technical data contained in this document may require an export license from the
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Systems Legal Department for any export compliance questions.
Document Revision Level
Revision Date Description
MK-92RD132-P April 2002 Preliminary Release
MK-92RD132-0 May 2002 Initial Release

iv Preface
Source Documents for this Revision
 Ecd45d0a.doc (RSD source document)
Changes in this Revision
 Added description of Remote Console messages (new section 1.1).
 Added severity level N and failure level 7 (section 1.2).
 Added error codes: 0001 5075, 0001 5508, 0001 5509, 0002 5510, 0003 2085-2094,
0405 5013, 1110 9080, 3010 9019, 5310 1110.
 Revised message text and recommended action for error codes: 0002 2016, 0003 2085-
2094, 0110 5085, 1110 1110.
Referenced Documents
 Hitachi Lightning 9900™ V Series User and Reference Guide, MK-92RD100
 Hitachi Lightning 9900™ V Series Hitachi Remote Console – Storage Navigator User’s
Guide, MK-92RD101

Hitachi Lightning 9900™ V Series Remote Console Error Codes v
Preface
This document presents a list of the error codes and error messages for the Lightning 9900™
V Series Remote Console and provides recommended action for each error condition. This
document assumes that:
 the user has a background in data processing and understands direct-access storage
device (DASD) subsystems and their basic functions, and
 the user is familiar with the Hitachi Freedom Storage™ Lightning 9900™ V Series array
subsystem, and
 the user is familiar with the Hitachi Remote Console – Storage Navigator software for the
Lightning 9900™ V Series subsystem.
For further information on the Lightning 9900™ V Series subsystem, please refer to the
Hitachi Lightning 9900™ V Series User and Reference Guide (MK-92RD100), or contact your
Hitachi Data Systems account team.
For further information on the Hitachi Remote Console – Storage Navigator software, please
refer to the Hitachi Lightning 9900™ V Series Hitachi Remote Console – Storage Navigator
User’s Guide (MK-92RD101).
Note: In this document the term “9900V” refers to the entire Hitachi Lightning 9900™ V Series
subsystem family, unless otherwise noted.
Note: The use of the Lightning 9900™ V Series subsystem, Hitachi Remote Console – Storage
Navigator software, and all other Hitachi Data Systems products is governed by the terms of
your license agreement(s) with Hitachi Data Systems.
Microcode Level
This document revision applies to 9900V microcode versions 21-01-xx and higher.
COMMENTS
Please send us your comments on this document: [email protected].
Make sure to include the document title, number, and revision.
Please refer to specific page(s) and paragraph(s) whenever possible.
(All comments become the property of Hitachi Data Systems Corporation.)
Thank you!

vi Preface

Hitachi Lightning 9900™ V Series Remote Console Error Codes vii
Contents
Chapter 1 Remote Console Messages and Error Codes
1.1 RemoteConsoleMessages ............................................. 1
1.2 ErrorCodes ........................................................ 2
Acronyms and Abbreviations........................................................ 73

viii Contents

Hitachi Lightning 9900™ V Series Remote Console Error Codes 1
Chapter 1 Remote Console Messages and Error Codes
1.1 Remote Console Messages
Figure 1.1 shows a typical message panel displayed by the Hitachi Lightning 9900™ V Series
Remote Console – Storage Navigator software.
Figure 1.1 Sample Error Message
All 9900V message panels display the following information:
 Message level:
Information
Warning
Fatal error
The server is unable to accept the request from the Remote Console.
One possible cause is that some processing is in progress at the server. This
message does not indicate an error.
 Message text: Descriptive text, may include variables %s (character string) and %d
(numeral). The values of these variables are determined when processing is performed.
 Part code: The ID of the application that issued the message. In Figure 1.1 the part
code is 110.
 Message number: decimal number within the range of 0000 to 9999. In Figure 1.1 the
message number is 9102.

2 Chapter 1 Error Codes
1.2 Error Codes
Table 1.1 lists the error codes and error messages for the Lightning 9900™ V Series Remote
Console and provides recommended action for the error conditions. Table 1.1 also provides
the severity level and failure level of each error condition.
Severity Levels. The severity levels for the 9900V error codes are:
 I: Information
 E: Error
 W: Warning
 N: The server is unable to accept the request from the Remote Console.
One possible cause is that some processing is in progress at the server. This message
does not indicate an error.
Failure Levels. The failure levels for the 9900V error codes are:
 O: No Error
 1: Select MSG OK to end forcibly
 2: Exit is valid only
 3: Refresh/Exit is valid only
 4: To make refresh possible
 5: No status change
 6: No change with refreshing automatically
 7: Remote Console will automatically be switched to view mode. If necessary, you must
change the mode to modify mode.
Table 1.1 Error Codes
Part
Code
Error
Number
Error Message Recommended Action Severity
Level
Failure
Level
0001 1000 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 1001 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 1002 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 1003 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 1004 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 2000 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 2001 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2
0001 2002 An error occurred. If this problem persists, please call
the Support Center.
If nothing changes despite retrying, call the
service personnel.
E 2