Home Decorators Collection HEDLEY AM441-BN User manual

USE AND CARE GUIDE
HEDLEY 54 IN. CEILING FAN
Item #767 643
#767 632
Model #
AM441-BN
# AM441-WH
Questions, problems, missing parts? Before returning to the store,
call Home Decorators Collection Customer Service
8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST Saturday
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
THANK YOU
THANK YOU

Operation ......................................................................
Remote Control Operating Instructions ..................................
Reverse Switch Operating Instructions ..................................
Care and Cleaning .......................................................
Troubleshooting ..........................................................
Service Parts ...............................................................
18
18
19
19
20
21
Table of Contents
2
Table of Contents ..........................................................
Safety Information .........................................................
Warranty .........................................................................
Pre-Installation ..............................................................
Tools Required .........................................................................
Hardware Included ..................................................................
Package Contents ....................................................................
Dual Mounting Instructions ......................................................
Installation .....................................................................
Assembly ........................................................................
Standard Ceiling Mounting .......................................................
Close-to-Ceiling Mounting .....................................................
Hanging the Fan ....................................................................
Attaching the Fan Blades .......................................................
Installing the Light Kit ............................................................
2
3
4
4
4
4
5
6
7
8
9
9
10
11
15
16

Safety Information
WARNING: To reduce the risk of electrical shock or fire, do
not use this fan with any solid-state fan speed control device.
It will permanently damage the electronic circuitry.
WARNING: To reduce the risk of personal injury, do not
bend the blade arms (also referred to as flanges), when
installing the brackets, balancing the blades or cleaning the
fan.
WARNING: Do not insert foreign objects between rotating
fan blades.
WARNING: To reduce the risk of fire, electric shock or
personal injury, mount the fan to the outlet box marked
acceptable for fan support with the screws provided with the
outlet box.
CAUTION: To reduce the risk of personal injury, use only
the screws provided with the outlet box.
3HOMEDEPOT.COM/HOMEDECORATORS
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However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
help.
1. To reduce the risk of electric shock, ensure electricity has
been turned off at the circuit breaker or fuse box before
beginning.
2. All wiring must be in accordance with the National Electrical
Code “ANSI/NFPA 70-1999” and local electrical codes.
Electrical installation should be performed by a qualified
licensed electrician.
3. The outlet box and support structure must be securely
mounted and capable of reliably supporting a minimum of 35
lbs (15.9 kg) or less. Use only UL-listed outlet boxes marked
“FOR FAN SUPPORT.”
4. The fan must be mounted with a minimum of 7 ft (2.1m)
clearance from the trailing edge of the blades to the floor.
5. Avoid placing objects in the path of the blades.
6. To avoid personal injury or damage to the fan and other
items, be cautious when working around or cleaning the fan.
7. Do not use water or detergents when cleaning the fan or fan
blades. A dry dust cloth or lightly dampened cloth will be
suitable for most cleaning.
8. After making electrical connections, spliced conductors
should be turned upward and pushed carefully up into the
outlet box. The wires should be spread apart with the
grounded conductor and the equipment-grounding conductor
on one side of the outlet box and ungrounded conductor on
the other side of the outlet box.
9. All setscrews must be checked and retightened where
necessary before installation.
10. This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications.

SPECIFICATIONS
SPECIFICATIONS
TOOLS REQUIRED
TOOLS REQUIRED
Phillips
screwdriver
Electrical
tape
Wire
stripper
Flat blade
screwdriver
Step
ladder
NOTE: These are approximate measures. They do not
include amps and wattage used by the light kit.
Warranty
4
Pre-InstallationPre-Installation
We warrant the fan motor to be free from defects in workmanship and material present at time of shipment from the factory for a period
of lifetime after the date of purchase by the original purchaser. We also warrant that all other fan parts, excluding any glass or acrylic
blades, to be free from defects in workmanship and material at the time of shipment from the factory for a period of two years after the
date of purchase by the original purchaser. We agree to correct such defects without charge or at our option replace with a comparable or
superior model if the product is returned. To obtain warranty service, you must present a copy of the receipt as proof of purchase. All
costs of removing and reinstalling the product are your responsibility. Damage to any part such as by accident, misuse, improper installa-
tion or by affixing any accessories, is not covered by this warranty. Because of varying climatic conditions this warranty does not cover
any changes in brass finish, including rusting, pitting, corroding, tarnishing or peeling. Brass finishes of this type give their longest useful
life when protected from varying weather conditions. A certain amount of “wobble” is normal and should not be considered a defect.
Servicing performed by unauthorized persons shall render the warranty invalid. There is no other express warranty. We hereby disclaim
any and all warranties, including but not limited to those of merchantability and fitness for a particular purpose to the extent permitted by
law. The duration of any implied warranty which cannot be disclaimed is limited to the time period as specified in the express warranty.
Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you. The retailer shall
not be liable for incidental, consequential, or special damages arising out of or in connection with product use or performance except as
may otherwise be accorded by law. Some states do not allow the exclusion of incidental or consequential damages, so the above
exclusion or limitation may not apply to you. This warranty gives specific legal rights, and you may also have other rights which vary from
state to state. This warranty supersedes all prior warranties. Shipping costs for any return of product as part of a claim on the warranty
must be paid by the customer.
Contact the Customer Service Team at 1-800-986-3460 or visit www.HOMEDEPOT.COM/HOMEDECORATORS
54 in.
Low
Medium
High
120
Fan size
Fan size
Watts
Watts
RPM
RPM
CFM
CFM
Speed
Speed
Volts
Volts
Amps
Amps
2.21 cu. ft.
N.W.
N.W.
G.W.
G.W.
C.F.
C.F.
0.25
0.36
0.49
14.75
30.76
58.59
66
98
138
2274
3487
4917
8.6 kg
(18.92 lbs.)
9.9 kg
(21.78 lbs.)

Pre-Installation (continued)
HARDWARE INCLUDED
HARDWARE INCLUDED
NOTE: Hardware shown to actual size unless noted
otherwise in the table below.
AA
BB
CC
DD
EE
FF
GG
HH
II
JJ
KK
LL
MM
Plastic wire nut
Canopy mounting screw with lock washer (preassembled)
Blade attachment screw and lock washer (not to scale)
Clevis pin (preassembled)
Cotter pin (preassembled)
Cross pin (preassembled)
Setscrew (preassembled)
Collar setscrew (preassembled)
Collar mounting screw with lock washer (preassembled)
Light kit mounting plate screw (preassembled)
Light kit mounting screw (preassembled)
1.5V AAA battery (not to scale)
Plastic wire nut
Part
Part
Description
Description
3
4
10
1
1
1
1
2
6
3
3
2
6
Quantity
Quantity
5HOMEDEPOT.COM/HOMEDECORATORS
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JJ
II
KK
LL
MM
AA
BB
CC
DD
EE
FF
GG
HH

PACKAGE CONTENTS
PACKAGE CONTENTS
Pre-Installation (continued)
6
Part
Part
H
I
J
K
L
M
N
Description
Description
Blade
Blade support plate
Light kit mounting plate
14 watt LED Light kit
Glass shade
Receiver
Remote control
Quantity
Quantity
3
3
1
1
1
1
1
Part
Part
A
B
C
D
E
F
G
Quantity
Quantity
1
1
1
1
1
1
1
Description
Description
Mounting bracket (preassembled)
Canopy ring (preassembled)
Canopy
Canopy bottom cover (preassembled)
Hanger ball/downrod assembly
Coupling cover
Fan motor assembly
J
K
L
G
M
N
H
I
A
B
C
E
F
D

Pre-Installation (continued)
DUAL MOUNTING INSTRUCTIONS
DUAL MOUNTING INSTRUCTIONS
This ceiling fan is supplied with two types of hanging assemblies: the
standard ceiling installation using the downrod with ball and socket
mounting, and the "close-to-ceiling" mounting. The "close-to-ceiling"
mounting is recommended in rooms with less than 8 ft. ceilings or in
areas where additional space is desired from the floor to the fan blades.
When using the standard downrod installation, the distance from the
ceiling to the bottom of the fan blades will be approximately 12 in. The
"close-to-ceiling" installation reduces the distance from the ceiling to the
bottom of the fan blades to approximately 9 in.
Once you have decided which ceiling installation you will use, refer to the
corresponding sections and procedures during the assembly period.
Where necessary, each section of the instructions will note the different
procedures to follow for the two types of installation.
Standard Ceiling Mounting
Close-to-Ceiling Mounting
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To hang your fan where there is an existing fixture but no ceiling
joist, you may need an installation hanger bar (OO) (not included)
as shown above.
If your ceiling fan does not have an existing UL-listed mounting
box, then install one using the following instructions:
□Disconnect the power by removing the fuses or turning off
the circuit breakers.
□Secure the outlet box (NN) (not included) directly to the
building structure. Use appropriate fasteners and materials
(not included). The outlet box and its bracing must be able
to fully support the weight of the moving fan (at least 35
lbs.). Do not use a plastic outlet box.
The illustrations below show three different ways to mount the
outlet box (NN) (not included).
NN
NN
OO
NN
NN
A
Installation
MOUNTING OPTIONS
MOUNTING OPTIONS
WARNING: To reduce the risk of fire, electric shock, or
personal injury, mount the fan to an outlet box marked
acceptable for fan support using the screws provided with the
outlet box. An outlet box commonly used for the support of
lighting fixtures may not be acceptable for fan support and
may need to be replaced. If in doubt, consult a qualified
electrician.
NOTE: You may need a longer downrod to maintain proper
blade clearance when installing on a steep, sloped ceiling.
The maximum angle allowable is 18° away from horizontal. If
the canopy (C) touches the hanger ball/downrod assembly (E),
then remove the decorative canopy bottom cover (D) and turn
the canopy (C) 180° before attaching the canopy (C) to the
mounting bracket (A).
8

1Preparing the canopy 2Preparing the motor
□Remove the canopy ring (B) from the canopy (C).
□Remove the two non-slotted canopy mounting screw
with lock washer (BB) from the canopy (C), and loosen
the slotted canopy mounting screw with lock washer
(BB) on the canopy (C).
□Remove the canopy (C) from the mounting bracket (A)
by turning the canopy (C) counterclockwise.
3Assembling the fan
□Remove the cotter pin (EE) and clevis pin (DD), and
loosen the two collar setscrews (HH) from the motor
collar.
□Take out the setscrew (GG) located in the hanger ball
(PP), lower the hanger ball (PP) and remove the cross
pin (FF). Remove the hanger ball (PP) from the hanger
ball/downrod assembly (E).
□Remove the ground lead (QQ) from the downrod
assembly (E).
Assembly — Standard Ceiling Mounting
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B
G
F
PP
C
RR
HH
HH
DD
EE
QQ
FF
GG
EE
DD
HH HH
GG
E
FF
PP
QQ
WARNING: Failure to properly install the cotter pin (EE)
could result in the fan loosening and possibly falling.
□Carefully feed the motor wires up through the
downrod (RR). Thread the downrod (RR) into the
collar.
□Align the holes and replace clevis pin (DD) and cotter
pin (EE). Tighten the two collar setscrews (HH).
□Slip the coupling cover (F), canopy ring (B), and
canopy (C) onto the downrod (RR).
□Carefully reinstall the hanger ball (PP) onto the
downrod (RR) and reinstall the ground lead (QQ) onto
the downrod (RR), being sure that the cross pin (FF) is
in the correct position, the setscrew (GG) is tightened
and wires are not twisted.
NOTE: If a longer downrod (not included) is needed, take
out the screw located in the hanger ball (PP), lower the
hanger ball (PP) and remove the pin (HH). Remove all three
pieces from the downrod and assemble them onto the new
longer downrod before proceeding to the downrod installa-
tion.
A
BB
BB
C
B

10
Assembly — Close-to-Ceiling Mounting
12
3Assembling the fan
Preparing the motorPreparing the canopy
□Remove three of the six collar mounting screws with
lock washers (II) (every other one) from the collar on
top of the fan motor assembly (G).
WARNING: Failure to completely tighten the three collar
mounting screws (II) could result in the fan becoming loose
and possibly falling.
□Remove the canopy ring (B) from the canopy (C).
□Remove the mounting bracket (A) from the canopy (C)
by loosening the four canopy mounting screw with
lock washer (BB) on the top of the canopy (C).
Remove the two non-slotted canopy mounting screw
with lock washer (BB) and loosen the slotted canopy
mounting screw with lock washer (BB).
□Remove the canopy bottom cover (D) from the
canopy (C).
□Make sure the slot openings of the canopy ring (B)
are on top, and then proceed to place the canopy ring
(B) and canopy (C) over the collar at the top of the fan
motor assembly (G).
□Align the mounting holes in the bottom of the canopy
(C) with the holes in the top of the fan motor assem-
bly (G). Fasten using the three collar mounting screws
with lock washers (II) previously removed.
□Tighten the collar mounting screws (II) securely.
II
G
A
BB
BB
C
B
D
C
B
G
II

Assembly — Hanging the Fan
4Attaching the fan to the
electrical box
5b5a Hanging instructions for
standard mounting
Hanging instructions for
close-to-ceiling mounting
□Pass the 120-volt supply wires through the center
hole in the mounting bracket (A).
□Attach the mounting bracket (A) on the outlet box
(NN) by sliding the mounting bracket (A) over the
screws provided with the outlet box. When using
“close-to-ceiling” mounting, it is important that the
mounting bracket (A) be level. If necessary, use
leveling washers (not included) between the mount-
ing bracket (A) and the outlet box (NN). Note that the
flat side of the mounting bracket (A) is toward the
outlet box (NN).
□Securely tighten the two mounting screws.
WARNING: To reduce the risk of fire, electric shock or
other personal injury, mount the fan only to an outlet box or
supporting system marked acceptable for fan support and
use the mounting screws provided with the outlet box.
WARNING: The tab in the ring must rest in the groove of
the hanger ball (E). Failure to properly seat the tab in the
groove could cause damage to the wiring.
WARNING: The hook is only to hold the fan while attaching
wiring. Failure to hang as instructed may result in the tab
breaking causing the fan to fall. The hook must pass from the
inside to the outside of the canopy.
□Carefully lift the fan motor assembly (G) up to the
mounting bracket (A) and seat the hanger ball (E) in
the mounting bracket (A) socket. Make sure the tab
on the mounting bracket (A) socket is properly seated
in the groove in the hanger ball (E). This will help to
balance the ceiling fan.
□Carefully lift the fan motor assembly (G) up to the
mounting bracket (A) and hang the fan on the hook
provided using one of the holes at the outer rim of the
canopy (C).
A
NN
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A
E
G
A
G
C
C

Assembly — Hanging the Fan (continued)
12
6Preparing the receiver and
remote control
M
N
LL
NOTE: The frequencies on your receiver and remote control
have been preset at the factory. Before installing the receiver,
make sure the dip switches on the receiver and remote
control are set to the same frequency. The dip switches on
the remote control are located inside the battery
compartment.
NOTE: The battery will weaken with age and should be
replaced before leaking takes place as this will damage the
remote control. Dispose of the used battery properly and keep
the battery out of the reach of children.
Setting the Code on the Remote:
□Remove the battery cover on the back of the remote
control (N) by pressing firmly on the arrow and
sliding the cover off.
□Slide the code switches to your choice of either up or
down. The factory setting is up.
□The switch marked O/D controls the dimming
function of the lights. If using non-dimmable bulbs,
use a ballpoint pen or small screwdriver to set the
switch to O to disable the dimming function. If using
dimmable bulbs, set the switch to D to enable the
dimming function.
□Install two AAA batteries (LL) (included).
□Replace the battery cover on the remote control (N).
Setting the Code on the Receiver:
□Slide the code switches on the receiver (M) to the
same positions as set on the remote control (N). G
M
A

Assembly — Hanging the Fan (continued)
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7Making the electrical connections
Follow the steps below to connect the fan to your
household wiring. Use the plastic wire nuts (AA or MM)
with your fan. Secure the plastic wire nuts (AA or MM)
with electrical tape. Make sure there are no loose strands
or connections.
Motor to receiver electrical connections:
□Connect the black wire from the fan to the black wire
marked "TO MOTOR L" from the receiver (M).
□Connect the white wire from the fan to the white wire
marked "TO MOTOR N" from the receiver (M).
□Connect the blue wire from the fan to the blue
wire marked "For Light" from the receiver (M).
Receiver to house supply wires electrical connections:
□Connect the black (hot) wire from the ceiling to
the black wire marked "AC in L" from the receiver
(M).
□Connect the white (neutral) wire from the
ceiling to the white wire marked "AC in N" from the
receiver (M).
□If your outlet box (NN) has a ground wire (green
or bare copper) connect it to the fan ground wires;
otherwise connect the hanger ball/downrod assembly
(E) ground wire to the mounting bracket (A).
□Secure each wire connection with a plastic wire nut
provided with the electrical hardware.
□After connecting the wires, spread them apart so that
the green and white wires are on one side of the
outlet box (NN) and the black and blue wires are on
the other side. Carefully tuck the wire connections up
into the outlet box (NN).
WARNING: Check to see that all connections are tight,
including ground, and that no bare wire is visible at the wire
nuts, except for the ground wire.
NOTE: The fan must be installed at a maximum distance of
20 ft. from the remote control for proper signal transmission
between the remote control and the fan's receiving unit.
CAUTION: Do not use with a wall light dimmer switch.
Black
Black White
M
Ground
conductor
White
NN
AA
Black
Blue
White
White
Blue
Black
Green
MM

Assembly — Hanging the Fan (continued)
8a Standard ceiling mounting 8b Close-to-ceiling mounting
WARNING: The locking slots of the canopy (C) are provided
only as an aid to mounting. Do not leave the fan assembly
unattended until all four canopy mounting screw with lock
washer (BB) are engaged and firmly tightened.
WARNING: Make sure the tab on the mounting bracket (A)
properly sits in the groove in the hanger ball (E) before
attaching the canopy (C) to the mounting bracket (A) by
turning the canopy (C) until it drops into place.
WARNING: Locking slots of the canopy (C) are provided
only as an aid to mounting. Do not leave the fan assembly
unattended until all four canopy mounting screw with lock
washer (BB) are engaged and firmly tightened.
□Slide the canopy (C) up to the ceiling. Make sure you
have placed the wires safely into the outlet box (NN).
□ Secure the canopy (C) to the mounting bracket (A)
with the four canopy mounting screw with lock
washer (BB) included with your fan.
□Slide the canopy ring (B) over the canopy (C) and
tighten by turning the ring (B).
□Remove the fan from the hook on the mounting
bracket (A).
□Secure the canopy (C) to the mounting bracket (A)
with the four canopy mounting screw with lock
washer (BB) provided.
□Slide the canopy ring (B) over the canopy (C) and
tighten by turning the ring (B).
14
BB
A
BB
B
C
BB
NN
A
BB
B
C

Assembly — Attaching the Fan Blades
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9Attaching the fan blades
WARNING: To reduce the risk of personal injury, do not
bend the blades (H) while installing, balancing the blades (H),
or cleaning the fan.
WARNING: Do not insert foreign objects between rotating
fan blades (H).
□Insert the blade (H) through the slot on the housing.
Align the holes on the blade (H) and the fan motor
assembly (G) and secure with blade attachment
screws (CC) and blade support plate (I).
□Repeat this procedure with the remaining blades (H).
CC
I
G
H

Assembly — Installing the Light Kit
10
16
Attaching the light kit mounting
plate to the mounting ring
□The fan motor assembly (G) is shipped with motor
support plate (SS) to prevent movement during
transportation.
□Remove the motor support plate (SS) from the
mounting ring (TT) and discard.
□Remove one of the three light kit mounting plate
screws (JJ) from the mounting ring (TT) and loosen
the other two screws. (Do not remove.)
□Place the key holes in the light kit mounting plate (J)
over the two screws (JJ) previously loosened from
the mounting ring (TT). Turn the light kit mounting
plate (J) until the light kit mounting plate (J) locks in
place at the narrow section of the key holes.
□Securely tighten the two light kit mounting plate
screws (JJ) previously loosened and the one (JJ)
previously removed.
G
J
TT
JJ
SS

11 Attaching the LED light kit
and glass shade
Assembly — Installing the Light Kit (continued)
17 HOMEDEPOT.COM/HOMEDECORATORS
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CAUTION: Before starting installation, disconnect the
power by turning off the circuit breaker or removing the fuse
at the fuse box. Turning power off using the fan switch is not
sufficient to prevent electric shock.
□Remove one of the three light kit mounting screws
(KK) from the light kit mounting plate (J) and loosen
the other two screws (KK). (Do not remove.)
□While holding the 14W LED light kit (K) under the fan
motor assembly (G), make the 2-pin wire
connections:
- White to white
- Black to black
□Place the key holes in the 14W LED light kit (K) over
the two mounting screws (KK) previously loosened
from the light kit mounting plate (J). Turn the LED
light kit (K) until the LED light kit (K) locks in place at
the narrow section of the key holes. Secure by
tightening the two light kit mounting screws (KK)
previously loosened and the one (KK) previously
removed.
□Raise the glass shade (L) up against the LED light kit
(K) and secure it to the fan by turning the glass shade
(L) clockwise until snug. DO NOT OVERTIGHTEN.
G
KK
K
L
J

Operation
18
REMOTE CONTROL OPERATING INSTRUCTIONS
REMOTE CONTROL OPERATING INSTRUCTIONS
N
- Press and release the button to turn the fan on or off.
- Press and release 1 time - turns the fan on high speed.
- Press and release 2 times - turns the fan on medium speed.
- Press and release 3 times - turns the fan on low speed.
- Press and release 4 times - turns the fan off.
- Press and release the button to turn the light on or off.
If you are using dimmable bulbs and you have previously set O/D dip
switch in your remote to the “D” position, press and hold the
button to activate the dimmer function.
- Press and hold this button for 3 seconds to enable Comfort
BreezeTM; this will change your fan speed randomly, simulating a
relaxing breeze. To cancel this feature press or .
- While the fan is on press 1 time - turns on a 2 hour run timer.
- While the fan is on press 2 times - turns on a 4 hour run timer.
- While the fan is on press 3 times - turns on an 8 hour run timer.

19 HOMEDEPOT.COM/HOMEDECORATORS
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Operation (continued)
Care and Cleaning
□Check the support connections, brackets, and blade
attachments twice a year. Make sure they are secure.
Because of the fan’s natural movement, some
connections may become loose over time. It is not
necessary to remove the fan from the ceiling.
□Clean your fan periodically. Use only a soft brush or
lint-free cloth to avoid scratching the finish. The plating is
sealed with a lacquer to minimize discoloration or
tarnishing.
□(Optional) Apply a light coat of furniture polish to the wood
blades.
□(Optional) Cover small scratches with a light application of
shoe polish.
Do
Do
□Use water when cleaning. Water could damage the motor,
or the wood, or possibly cause an electrical shock.
□Apply oil to your fan or motor. The motor has
permanently-lubricated sealed ball bearings.
Do not
Do not
NOTE: Wait for the fan to stop before reversing the direction
of the blade rotation.
REVERSE SWITCH OPERATING INSTRUCTIONS
REVERSE SWITCH OPERATING INSTRUCTIONS
The reverse switch is located on the top of the fan housing. Slide
the switch to the left for warm weather operation. Slide the switch
to the right for cool weather operation.
Warm weather - (Counterclockwise Direction) A downward air flow
creates a cooling effect. This allows you to set your air conditioner
on a warmer setting without affecting your comfort.
Cool weather - (Clockwise Direction) An upward air flow moves
warm air off the ceiling. This allows you to set your heating unit on
a cooler setting without affecting your comfort.

Troubleshooting
20
□Do not connect the fan with wall mounted variable speed control(s).
□Make sure the frequency switches are set correctly.
The fan wobbles.
The remote control is
not working.
Problem
Problem
Solution
Solution
□Check the main and branch circuit fuses or breakers.
□Check the line wire connections to the fan and switch wire connections in the switch housing.
□Check to make sure the frequency switches from the remote control and receiver are set to the same
frequency.
□Make sure all motor housing screws are snug.
□Make sure the screws that attach the fan blade to the motor hub are tight.
□Make sure the wire nut connections are not rattling against each other or the interior wall of the switch
housing.
□Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this
time.
□If using the ceiling light kit, make sure the glassware is secured tightly.
□Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
□Make sure your ceiling box is secure and that rubber isolator pads are used between the mounting
bracket and outlet box.
The fan will not start.
The fan sounds noisy.
WARNING: Make sure the power is off at the electrical
panel box before you attempt any repairs. Refer to step 7
“Making the electrical connections” on page 13.
□Verify that all blades and blade bracket screws are secure (most fan wobble problems are caused by
loose parts). Once the fan is properly installed, run the ceiling fan for 10 minutes to let the fan
self-adjust.
If wobble occurs after running the fan for 10 minutes, verify blade level using the following process:
- Select a point on the ceiling above the tip of one of the blades, then select any fan blade and
measure from the center of the selected blade to the point on the ceiling. Rotate the fan until the next
blade is positioned and repeat the measurement using the same point from the ceiling for every blade.
Measurement deviations should be within 1/8 in..
- If all deviations are less than 1/8 in. and the fan continues to wobble, please call Customer Service
(1-800-986-3460) to order a complimentary Blade Balancing Kit.
- If deviation is greater than 1/8 in. , please call Customer Service (1-800-986-3460) to order
complimentary replacements of your brackets.