HOME8 WMD1201 User manual
What’s inside:
Automatic Medication Dispenser
Add-on Device
Quickstart Guide
Model No. WMD1201
All Home8 add-on devices have to work with Home8 systems.
1x Automatic
Medication Dispenser
6x Dosage Templates 1x Key 4x AA Battery
English
Step 1: Assemble your device and accessories
1. Unpack your device and accessories.
2. Pair the device with the Security Shuttle within 1-10 feet to make sure the connection
is working well.
3. Remove the battery cover of the Automatic Medication Dispenser and insert a battery.
Step 2: Add a device
1-10 ft
Note: If the scan is incomplete, you will be asked to enter the serial number (SN) of the device.
1. Open the Home8 app, tap on the menu button " " and select “Add Device ”.
2. Find QR Code on the device, scan the QR Code, and follow the on-screen instructions.
3. Set Location: if you have multiple systems, select the location for the device to be added.
English
Step 3: Test the range of your device
Before you use your device, see if it's within Security Shuttle's range.
1. Take your device to the room you want to use it in.
2. Test the device by short pressing the black button on the Medication Dispenser.
A green light means you’re in range. A red light means you’re almost out of range.
Black button
Green light Red light
FAQ
How can I backup recorded video?
You can backup your recorded video by using any of the following methods.
- By setting automatic backup to Dropbox. (Dropbox account needed)
- By sharing your recorded video from VideoGram to your appointed method.
How can I be certain my personal information is secured?
Our first level of security is authentication and your password is encrypted when you sign in to your
account. At the next level where all data is transmitted, including videos, images, as well account
information, bank-level AES data encryption is used.
How do I retrieve my Home8 Mobile app password?
Go to the sign-in page of your Home8 app and tap "Forgot password?". Follow the instruction on
screen to enter your phone number. You will then receive an access code via SMS. After input an
Access Code that app requested, you can then reset the password by yourself. You will also receive
a confirmation email after successfully reset your password.
How can I be sure unauthorized people are unable to look at my videos on the cloud?
With your privacy in mind, all data is encrypted with bank-level security, and each user has his/her
own account to access the video. Our system alerts you and your authorized users when it detects
login attempts from unauthorized smart devices.
How many locations can I manage from my Home8 app?
Home8 app is built to support multi-location management. You can manage as many locations as
you would like, and we do not place a limit on the number of Home8 Systems you can purchase.
FAQ
If I lose my smart device, what should I do to protect my Home8 account?
We recommend you to change your password as soon as possible by using other smart device with
Home8 App installed to sign in to your account to make the change to your password. Alternatively,
you may also contact us to disable your account for you.
What are the requirements prior to purchasing an Home8 System?
Because Home8 System is a fully IoT interactive system, it will require the following:
- Broadband Internet connection. (dial-up connections are not supported)
- DHCP-enabled router with an available LAN port.
- Smart devices with internet connection.
Is there a place I can view the user manual online?
Yes, visit www.home8systems.eu/en/download/ , and then access user manuals.
What can I do if a camera is offline?
If a camera is showing as “offline”, try power cycle on the camera first and wait approximately two
minutes, if the offline situation persists, try moving the camera closer to the Security Shuttle and
power cycle the device again. After tried the methods above, if the offline status is still not resolved,
please contact our Technical Support for further troubleshooting assistance.
What can I do if my system is offline?
First, try checking your internet connection, if the connection is working properly, then unplug the
network cable from your Security Shuttle for 10 seconds, and then reconnect it. If the Security Shuttle
is still offline after 5 minutes, please contact our Technical Support for further troubleshooting
assistance.
Troubleshooting Tips
Are your devices listed in your app?
If you’re having trouble installing your devices, see if they’re listed in your Home8 app:
• Navigate to > Device Management to see if all your devices are listed
Are your devices communicating with Security Shuttle?
• If your devices don’t connect to Security Shuttle, they might be too far away. Take them to a location that’s
closer to Security Shuttle and try again.
• If they do connect, you’ll know the range of your device and where to install a range extender.
• Alternatively, you can move Security Shuttle closer to your device.
• If your devices still don’t communicate with Security Shuttle, even when they’re in the same room,
Do you need to reset your sensor?
If your sensor isn’t communicating with Security Shuttle, your app may ask you to reset your sensor.
• Long press and hold down the black button for 15 seconds, and once Red light turns on, release the button
immediately. Red light will then flash once a second.
• Return to the app and follow the onscreen instructions.
Need help installing your Home8 system?
V1.0
• Tap ã©¡ËÀºP©;»Øand follow the on-screen instructions to add any missing devices
navigate to > ã©on the Home8 app to add your devices again.
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