HomePluss TITAN-Ox TO 5810SXT Series Troubleshooting guide

OWNER’S MANUAL & INSTALLATION GUIDE
TITAN-Ox™ Arsenic and Heavy Me al Reduc ion Fil ers
highly effec ive and economical rea men for he removal of arsenic,
uranium, lead, and o her heavy me als!
APPLICABLE MODELS: TOx-5810SXT Series
PLEASE READ THIS MANUAL CAREFULLY BEFORE
ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR
SYSTEM, VOID YOUR WARRANTY, AND RESULT IN
PROPERTY DAMAGE.

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Congra ula ions on he purchase of your TITAN-Ox™ Series arsenic and heavy me al
fil ra ion sys em.
You have purchased one of the finest arsenic treatment systems on the market today. All
TITAN-Ox™ Series ater treatment systems utilize the orld's most advanced titanium
dioxide media to remove arsenic (both arsenic III and arsenic V), uranium, lead, cadmium,
copper, chromium +6, selenium, zinc and other heavy metals. Our titanium dioxide out-
performs iron and alumina-based removal systems – it has a high adsorbent capacity and
reacts quickly. It is long lasting and more environmentally-friendly. When the media has
reached exhaustion, it is non-hazardous and may be landfilled ithout concern about
leaching trapped contaminants back into the ecosystem. No chemical regeneration of the
media is required and back ash requirements are minimal so ater is not asted.
The brain of your TITAN-Ox™ system is the Fleck 5810SXT control valve. It is manufactured
by one of the orld’s premier ater treatment companies. The Fleck 5810 control valve is
ell respected for its reliability, serviceability, simple operation, and value. The integrated
Fleck SXT digital valve controller offers unsurpassed simplicity of operation, yet complete
control over all important valve operations. The Fleck 5810 and SXT controller service
manuals are also included ith your system.
Your TITAN-Ox™ ater treatment system is designed to offer lo maintenance operation.
The control valve ill perform regular back ash functions automatically. For your
convenience, your system has been pre-programmed for you at our factory. Should you
need to change any of the settings, simply follo the instructions provided in this manual.
IMPORTANT SAFETY SYMBOLS
Hazards or unsafe practices that may result in personal injury
and/or severe property damage.
Hazards or unsafe practices that may cause operational
problems ith your ater treatment system.

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Table of Con en s:
GENERAL WARNINGS ……………………………………………………………………………………………...….. …….. 4
OPERATING CONDITIONS …………………………………………………………………………………………….…... 5
INSTALLATION ………………………………………………………………………………………………………….…..…..….. 7
Step 1 – Pre-Installation Inspection ……………………………………………………………..……… 7
Step 2 – Selecting an Installation Location ………………………………………………..…..... 8
Step 3 – Prepare Treatment Tank ………………………………………………………………..……… 9
Step 4 – Turn off the Water & Electric Water Heaters ………………………………….… 12
Step 5 – Prepare and Install Inlet and Outlet Plumbing Connection …….…… 12
Step 6 – Drain Line Installation …………………………………………………………………………..… 15
Step 7 – Control Valve Set-up ………………………………………………….……………………….….. 16
Step 8 – Initial Start-up and Leak Testing …………………………………………………......…. 18
PERFORMANCE MONITORING ……………………………………………………………………………….…..……. 20
BACKWASH ………………………………………………………………………………………………………………….…..……. 21
CHANGING TIME OF DAY ………………………………………………………………..…………………………..…… 22
USER PROGRAMMING MODE ……………………………………………………………………………………..…. 23
MASTER PROGRAMMING MODE ………………………………………………………………………….……..… 24
RESETS ……………………………………………………….…………………………………………………………………….…… 25
OPERATION DURING A POWER FAILURE ………………………………………………………….…..…… 25
MAINTENANCE & TROUBLESHOOTING ……………………………………………………….…..….……. 26
WARRANTY INFORMATION ………………………………………………………………………………………..…… 27

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GENERAL WARNINGS
Do not allo children or pets to play on or around the ater filter.
Do not install or store this filter system here it ill be exposed to freezing temperatures.
Do not tamper ith controls.
Do not repair, replace, or attempt to service any part of the system unless specifically
instructed to in this manual and you have the understanding, tools, and skills necessary to
carry out the procedure.
Packing materials can be dangerous to children. Keep all packing material (plastic bags,
polystyrene, boxes, etc.) ell out of children’s reach.
Individual components of this ater treatment system, and the installed system, are heavy.
Precautions should be taken to prevent personal injury or strain. Do not move heavy
components ithout assistance if you are not physically capable of safely carrying out the
procedure.
If the ater treatment system is to be left unattended for an extended period of time
(vacation, etc.), e strongly recommend that you turn off the ater supply to the system, or
the hole house, hile you are a ay.
If your ater pipes are metal (galvanized or copper), they may be used to ground electrical
systems, appliances, or your phone line. If this is the case, be sure to install regulation
ground clamps to the metal pipe on each side of the control valve and connect a jumper
ire bet een the 2 clamps (#4 gauge solid copper ire recommended). Consult a certified
electrician or plumber if you are unsure.

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OPERATING CONDITIONS
The follo ing chart provides guidance on the conditions required for successful operation of
your TITAN-Ox™ system.
Dissolved iron and manganese have a significant negative impact on the life of the Titanium
dioxide treatment media used in the TITAN-Ox™ system. Pre-treatment to remove iron is
strongly recommended here iron levels exceed 0.3 ppm (mg/l), and/or if manganese levels
exceed 0.05 ppm (mg/l), and may be desirable to extend media life even here the iron and
manganese in your ra ater do not exceed these levels. Media life and performance is
significantly reduced hen the pH exceeds 8.3. If pH exceeds this level, pH correction
should be undertaken prior to the TITAN-Ox™ system. Elevated levels of silica and/or sulfate
may reduce media life depending on other ater chemistry conditions (particularly if the
ater is soft). Pre-filtration to remove sediment and particulates ill reduce required
back ash frequency.
USE OF THIS EQUIPMENT OUTSIDE OF THESE OPERATING CONDITIONS MAY
ADVERSELY AFFECT THE PERFORMANCE OF YOUR SYSTEM, RESULT IN SYSTEM
DAMAGE INCLUDING WATER LEAKS AND CORRESPONDING PROPERTY DAMAGE, AND
MAY VOID YOUR WARRANTY.
Minimum Water Pressure 20 PSI
Maximum Water Pressure 90 PSI*
Recommended Water Pressure 40-70 PSI
Water Temperature 36F to 100F (2 to 38C)
Minimum Air Temperature 32°F (0°C)**
pH Range 5.0*** to 8.3
Maximum Iron 0.3 ppm (mg/l)
Maximum Manganese 0.05 ppm (mg/l)
Maximum Arsenic See note belo
* While the TITAN-Ox™ system is built to ithstand pressures exceeding 90 PSI, if your ater
pressure is greater than 70 PSI, e recommend that you have a certified plumber install a
pressure reducing valve ahead of the TITAN-Ox™ system.

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** The system cannot be subjected to freezing conditions or severe damage to the system
and your property could occur.
*** pH correction is strongly recommended here pH levels are less than 6.5 to prevent
damage to your control valve and plumbing system, and to prevent leaching of metals from
copper and brass plumbing components and solder in your home. Contact your dealer for
recommendations.
IF YOUR TOTAL ARSENIC LEVEL IS GREATER THAN 60 PARTS PER BILLION (0.060 MG/L),
PLEASE CONTACT ONE OF OUR CERTIFIED WATER TECHNICIANS FOR SIZING
ASSISTANCE (PHONE TOLL FREE 1-866-376-2690). A LEAD/LAG CONFIGURATION OR
LARGER MEDIA VOLUME MAY BE REQUIRED FOR DESIRED TREATMENT.
TITAN-Ox™ Series Flow Ra es & Backwash Requiremen s:
Model
Op imal
Service Flow
Ra e* (GPM)
Maximum
Service Flow
Ra e* (GPM)
Backwash Flow Ra e
a 40F Wa er Temp
(GPM)
Backwash Flow Ra e
a 70F Wa er Temp
(GPM)
TOx-5810SXT-10-54
2.7 5.5 4.5 6
TOx-5810SXT-12-52
3.9 7.9 7 8
TOx-5810SXT-13-54
4.6 9.2 8 10
TOx-5810SXT-14-65
5.3 10.7 9 12
CONFIRM THAT YOUR WATER CONDITIONS, SERVICE FLOW RATE NEEDS, AND
AVAILABLE BACKWASH FLOW RATES MEET THE ABOVE SPECIFICATIONS FOR THE
MODEL YOU ARE INSTALLING BEFORE COMMENCING THE INSTALLATION PROCESS.
IF IN DOUBT, CALL YOUR DEALER FOR ADVICE. INSTALLED UNITS CANNOT BE
RETURNED.

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INSTALLATION
WE RECOMMEND THAT YOU READ THIS ENTIRE MANUAL BEFORE STARTING THE
ACTUAL INSTALLATION. WHILE WE STRONGLY RECOMMEND THAT A LICENSED
PLUMBER PERFORM ALL INSTALLATION WORK, A MECHANICALLY-INCLINED
HOMEOWNER WITH SUITABLE PLUMBING KNOWLEDGE CAN INSTALL THIS SYSTEM.
IN ALL CASES, IT IS CRITICAL THAT THE INSTALLATION BE DONE IN ACCORDANCE
WITH THESE INSTRUCTIONS AND ALL APPLICABLE PLUMBING AND ELECTRICAL
CODES. BE SURE TO OBTAIN ALL REQUIRED PERMITS. IF THESE INSTRUCTIONS AND
THE APPLICABLE CODES ARE IN CONFLICT, THE RELEVANT PLUMBING/ELECTRICAL
CODE SHALL BE FOLLOWED. EQUIPMENT FAILURE, PERSONAL INJURY, OR PROPERTY
DAMAGE CAN RESULT IF THIS EQUIPMENT IS NOT INSTALLED PROPERLY.
S ep 1. – Pre-Ins alla ion Inspec ion
Inspect all of the components that you received
ith your unit. You should have received the
follo ing:
1. Fleck 5810 SXT Control Valve
2. Media Tank
3. Upper Screen
4. Bypass Assembly / Bypass
Valve and 1” NPT Connector
Yokes (2) ith Flo Restrictor
Attached to Outlet
5. Riser Tube and Lo er Distributor
6. Bag or Box of Gravel
7. Bag(s) or Box(es) of MetSorb Media
8. Funnel
9. Drain Line Flo Control - DLFC
(attached to #1)

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S ep 2. – Selec ing an Ins alla ion Loca ion
While exterior installation in arm climate areas is possible, e strongly recommend interior
installation only. The system cannot be allo ed to freeze or severe system damage could
occur. The system should not be exposed to rain and it should not be installed in direct
sunlight, as long-term exposure to UV light could damage components of the system.
Furthermore, direct sunlight could raise the internal ater temperature in the treatment tank
and reduce back ash effectiveness.
In most cases, the system should be located AFTER your ater pump and pressure tank(s)
and BEFORE all other ater treatment equipment and your hot ater heater.
IF YOU HAVE OTHER WATER TREATMENT EQUIPMENT, YOU SHOULD DISCUSS THE
ORDER OF YOUR TREATMENT EQUIPMENT WITH YOUR DEALER PRIOR TO
INSTALLATION.
Select a location for installation of your ater filter that is ithin close proximity to the main
incoming ater line of the home. The location should have a firm, level surface ith enough
space for the unit itself and sufficient space surrounding the unit to facilitate maintenance.
WHILE WATER LEAKS ARE VERY RARE AND UNEXPECTED, YOUR WATER FILTER
SYSTEM SHOULD BE LOCATED NEXT TO A FLOOR DRAIN OR PROTECTED BY A WATER
LEAK DETECTION SYSTEM WITH AUTOMATIC SHUT-OFF VALVE TO PREVENT WATER
DAMAGE TO YOUR PROPERTY IN THE UNLIKELY EVENT OF A WATER LEAK.
RECOMMENDED WATER LEAK DETECTION SYSTEMS ARE AVAILABLE AT WWW.A-LEAK-
DETECTOR.COM.
You ill also require a suitable drain to discharge aste ater from the back ash cycle. A
drain standpipe for a ashing machine, floor drain, or sump pump are excellent drain
options. We recommend that the drain line be connected to a minimum 1½" drain
standpipe or floor drain located ideally belo the top of the head of your ater filter. If
possible, the drain should be no farther than 20 feet from the system.

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NOTE: NEVER CONNECT THE DRAIN LINE DIRECTLY INTO A DRAIN PIPE. ALLOW AN AIR
GAP BETWEEN THE DRAIN TUBING AND WASTE LINE TO PREVENT THE POSSIBILITY
OF BACK-SIPHONING. WE DO NOT RECOMMEND USE OF A CHECK VALVE AS IT MAY
BECOME CLOGGED WITH CONTAMINANTS EJECTED FROM THE SYSTEM DURING
BACKWASH.
You ill also need access to a standard, non-s itched, grounded 120 volt (60 Hz) electrical
outlet. An extension cord may be used to reach a suitable electrical outlet. If this option is
used, ensure that the extension cord is UL/CSA certified and of an appropriate ire gauge
for the application.
S ep 3. – Prepare Trea men Tank
T o types of media are supplied ith your TITAN-Ox™ system: gravel hich forms the base
layer (underbedding) in your treatment tank, and a specialized arsenic and heavy metal
reduction media called MetSorb.
Place the tank in the location here it ill sit hen the installation is complete. Note that the
black base of your tank is not permanently attached to the rest of the tank. If your tank
appears to be crooked, the base has likely been knocked out of alignment during shipping.
This can be correct by picking the tank up and tapping it on a hard surface hile holding it
perpendicular to the floor. A fe light taps ill generally straighten it out.
Temporarily remove the distributor and riser tube assembly from the treatment tank. Hand
tighten the Fleck 5810SXT control valve on the tank and mark here the front of the tank ill
be. Turn the tank so that the front of the tank is here you ant it hen it is full – once it is
full of media and ater, it becomes very heavy and difficult to move!
Remove the control valve and re-insert the distributor and riser tube assembly into the tank.
The distributor, hich looks like a cone-shaped plastic screen, is pre-connected to the end of
the long plastic riser tube hich extends from the bottom of the tank to the top of the tank
here the control valve is attached. At the bottom of the tank, there is a recess in the center
of the tank to accept the distributor to keep it properly aligned. The riser tube has been pre-
cut to the correct height for you. When the distributor is correctly positioned, the top of the
riser tube ill be approximately 1/8 to 1/4 of an inch belo the top of the tank. If the tube is

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flush or protruding above the top of the tank, the distributor tube is not nested correctly in the
recess at the bottom of the tank.
Add enough ater to the tank to cover the lo er distributor ith a minimum of 6 inches of
ater. This ill prevent damage to the lo er distributor as gravel is loaded. Place the funnel
into the tank so that the riser tube is in the middle. Place tape over the open end of the riser
tube. This ill prevent gravel or media from accidentally going do n the tube during the
follo ing steps.
For the follo ing steps, e recommend that you ear a dust mask. Take the bag/box of
gravel and, using a small scoop, add the gravel to the tank through the funnel to completely
cover the lo er distributor. Use all of the gravel. Be sure to provide some do n ard
pressure on the riser tube hile adding the gravel to ensure that the distributor does not shift
out of its recess or rise up. Ensure that you create an even layer of gravel across the bottom
of the tank. A rigid piece of thin all tubing (conduit, copper pipe, etc.), approximately 1”
longer than the tank height orks ell as a leveling tool if you need it. Ensure that the riser
tube remains centered in the opening at the top of the tank.
Once this is complete, add the MetSorb media in the same manner. Use all of the media
provided. Depending on the capacity of the system, there ill only be enough media to fill