Honeywell Home Smart Series User manual

User Guide
Read and save these
instructions.
For help please visit
honeywellhome.com
Color Touchscreen
Programmable
Thermostat
M37768
72
Find rebates: HoneywellHome.com/Rebates
RTH9585WF1012
Smart Series
In the box you will find
• Thermostat
• Wallplate
• Screws and anchors
• Quick Start Guide
Features of your thermostat
With your new thermostat, you can:
• Connect to the Internet to monitor and control your heating/cooling system.
• View and change your heating/cooling system settings.
• View and set temperature and schedules.
• Receive alerts via email and get automatic upgrades.
• View outdoor temperature and humidity (requires WiFi set up and registration).
• Thermostat ID Card
• Wire labels
• User Guide
• C-wire adapter and C-wire addendum

69-2715EF—07 ii
Welcome
Congratulations on your purchase of a color
touchscreen programmable thermostat. When
registered to Total Connect Comfort, you can
remotely monitor and control the heating and
cooling system in your home or business—you can
stay connected to your comfort system wherever
you go.
Total Connect Comfort is the perfect solution if you
travel frequently, own a vacation home, a business,
or manage an investment property or if you are
simply looking for peace of mind.
This thermostat works with common 24 volt systems such as forced air,
hydronic, heat pump, oil, gas, and electric. It will not work with millivolt
systems, such as a gas fireplace, or with 120/240 volt systems such as
baseboard electric heat.
MERCURY NOTICE: Do not place your old thermostat in the trash if it
contains mercury in a sealed tube. Contact the Thermostat Recycling
Corporation at www.thermostat-recycle.org or 18002388192 for
information on how and where to properly and safely dispose of your old
thermostat.
CAUTION: ELECTRONIC WASTE NOTICE.
The product should not be disposed of with other household waste. Check for
the nearest authorized collection centers or authorized recyclers. The correct
disposal of end-of-life equipment will help prevent negative consequences for
the environment and human health.
NOTICE: To avoid possible compressor damage, do not run air conditioner if
the outside temperature drops below 50°F (10°C).
Need help?
Visit honeywellhome.com/wifi-thermostat or call 18557335465 for assistance
before returning the thermostat to the store.

69-2715EF—07 1
About your new thermostat
Home screen quick reference................ 1
Business screen quick reference.......... 2
Installation
Installing your thermostat........................3
Connecting to your WiFi network.... 10
Registering your thermostat online... 13
Operation
Setting the time/date .............................. 15
Setting the fan............................................. 15
Selecting system mode .......................... 16
Preset energy-saving schedules........ 16
Adjusting program schedules............. 17
Overriding schedules–home................ 18
Overriding schedules–business......... 18
Viewing equipment status .................... 19
Setting vacation hold–home ............... 19
Setting holiday/event schedules–
business...................................................... 20
Setting custom events–business...... 20
Setting holiday schedule–business... 21
Setting holiday override–business ... 22
Initiating occupancy mode–business.. 22
Customizing screen color...................... 23
Setting preferences .................................. 23
Cleaning the thermostat screen........ 24
Adjusting security settings................... 24
Software updates....................................... 25
Unregistering your thermostat........... 25
Smart Response Technology............... 25
Pre-occupancy purge.............................. 26
Compressor protection........................... 26
Auto changeover........................................ 26
Setting advanced preferences............ 28
Changing system setup ......................... 28
Appendices
Frequently asked questions................. 30
Getting help and responding to
alerts............................................................. 31
Troubleshooting ......................................... 32
Limited warranty ........................................ 34
Table of contents
Quick reference: home use
FAN. Select fan mode.
HOME. Touch to
display Home screen.
Current time.
Outdoor conditions.
Outdoor temperature
and humidity appear
after registration.
Current status.
Shows system mode
(heat/cool).
MODE. Select
system mode (heat,
cool, auto, em heat).
SETTINGS. Touch
to display options.
Start here to set a
program schedule.
Current
setting. Change
temperature
setting and select
temporary or
permanent hold.
Indoor conditions.
Shows indoor
temperature and
humidity.

69-2715EF—07 2
Quick reference: business use
Setting up your thermostat
Setting up your programmable touchscreen thermostat is easy. It is preprogrammed
and ready to go as soon as it is installed and registered.
Install your thermostat.
Connect it to your home wireless network.
Register online for remote access.
Before you begin, you may want to watch a brief installation video.
Use the QR Code®at the front of this guide, or go to
honeywellhome.com/wifi-thermostat
2
3
1
FAN. Select fan mode.
HOME. Touch to
display Home screen.
Current time.
Outdoor conditions.
Outdoor temperature
and humidity appear
after registration.
Current status.
Shows system mode
(heat/cool).
Override. Touch to
temporarily override
the program schedule.
MODE. Select system
mode (heat, cool, auto,
em heat).
SETTINGS. Touch to
display options. Start
here to set a program
schedule.
Thermostat location.
Quickly identify which
thermostat is in
control of a specific
area.
Current setting.
Change temperature
setting and select
temporary or
permanent hold.
Indoor conditions.
Shows indoor
temperature and
humidity.

3 69-2715EF—07
Installing your thermostat
You might need the following tools to install this thermostat:
• No. 2 Phillips screwdriver
• Pen
• Pencil
• Level (optional)
• Drill and bits (3/16” for drywall,
7/32” for plaster) (optional)
• Hammer (optional)
• Electrical tape (optional)
1 Switch OFF power to your
heating/cooling system.
Important! To protect your
equipment, switch OFF the power
to your heating/cooling system
at the breaker box or the system
switch.
or
M31535
Circuit
breaker
box
Heating/
cooling system
power switch
C
M33823A
If you have an older thermostat
with a sealed mercury tube,
turn to page ii for proper
disposal instructions.
Terminal
designation
2 Remove old thermostat faceplate
and leave wires connected.
2a Take a picture of the wire
connections for later
reference.
2b If no wire is connected to
a terminal labeled C or no
C terminal exists on the
old thermostat, view the
Alternate Wiring videos at
honeywellhome.com/wifi-
thermostat or reference the
C-wire addendum in the
box.
Important! C wire is required
and is the power source for your
thermostat. Without a C wire, your
thermostat will not power up.
Note: You will need a
picture of your wire
connections to wire the
new thermostat.

69-2715EF—07 4
Installing your thermostat
3 Label the wires.
Use the supplied sticky tags
to label each wire as you
disconnect it. Label wires
according to the old thermostat
terminal designations, not by
wire color.
Note: If no tag matches a
terminal designation, write the
appropriate letter on a blank
sticky tag.
4 Remove wallplate.
Remove the old wallplate from
the wall after all wires have been
labeled and disconnected.
Blank tags
Sticky tag
Terminal
designation
C
C
MCR31537
Note: Wrap the wires around
a pencil to prevent them from
falling back into the wall.
LEVEL
HERE
R
Y
W
G
MCR34499
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
C
5 Mount wallplate for
thermostat.
Mount your new wallplate
using screws and
anchors included with the
thermostat.
If necessary:
Drill 3/16-in holes for
drywall.
Drill 7/32-in holes for
plaster.
Note: You may be able to use
your existing wall anchors.
Hold the wallplate up to the
existing anchors to check for
alignment.
Wallplate

5 69-2715EF—07
Important! This thermostat requires a C, or common, wire for power. The C, or
common, wire brings 24 VAC power to the thermostat. If you are replacing an existing
thermostat, it might not have a C wire connected to it. Many older mechanical
or battery operated thermostats do not require a C wire. See the C Wire Addendum
document included in this package for more information.
Note: Not all heating/cooling systems label the 24 VAC common C. Check your system
manual or contact the manufacturer to find out which terminal is the 24 VAC common.
View the Alternate Wiring videos at honeywellhome.com/wifi-thermostat
Wiring
For conventional heating/cooling systems (natural gas, oil or electric furnace, air
conditioner), see page 5. See “Glossary” on page 33 for further definition.
For a heat pump system, see page 6. See “Glossary” on page 33 for further
definition.
Installing your thermostat
MCR34540
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
W
Y
G
R
C
Wiring (Conventional System)
6A Wire the thermostat to your
conventional system.
a Starting with the C Wire, match the
sticky tag on the wire to the terminal
labels.
You must have a C wire.
b
Straighten wire and gently slide into
terminal hole until it clicks into place.
(If you need to remove a wire, use a
pen tip to press the terminal release
and then pull wire out.)
Note: Refer to the wiring picture you took
in Step 2.
Tip: To make it easier to slide the wire
into place, use a pen tip to hold down the
terminal release.
Note: The wiring for your
application might be different
than the wiring shown below.
Labels don’t match?
See alternate wiring
keys on pages
78.
Terminal release
Remove jumper loop ONLY if
you have both R and Rc wires.
EXAMPLE WIRING
Yours may look different

69-2715EF—07 6
Installing your thermostat
Wiring (Conventional System
continued)
c In the image on the right, check the
box next to each connection. You will
use this checklist in Step 9.
d Verify wire is firmly secured by gently
pulling on wire.
e Repeat steps a–d for all other wires.
f Push any excess wire back into the
wall opening after all wires are
installed.
g Continue to page 8.
Labels don’t match?
See alternate wiring
keys on pages
78.
Important!
Check the box for each wire
you connect. You will need
this information in Step 9.
C
K
Rc
R
W-O/B
Y
G
W2-
Aux/E
Y2
L
Wiring (Heat Pump System)
6B Wire thermostat to your heat pump.
a Starting with the C Wire, match the
sticky tag on the wire to the terminal
labels.
You must have a C wire. See page 5.
b Slide wire gently into terminal hole
until it clicks into place. (If you need
to remove a wire, use a pen tip to
press the terminal release and then
pull the wire out.)
Note: Refer to the wiring picture you took
in Step 2.
Tip: To make it easier to slide the wire
into place, use a pen tip to hold down the
terminal release.
Note: The wiring for your
application might be different
than the wiring shown below.
MCR34566
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
O
Y
G
R
C
AUX
Labels don’t match?
See alternate wiring
keys on pages
78.
Terminal release
Remove jumper loop ONLY if
you have both R and Rc wires.
EXAMPLE WIRING
Yours may look different

7 69-2715EF—07
Installing your thermostat
Wiring (Heat Pump System continued)
c In the image on the right, check the
box next to each connection. You will
use this checklist in Step 9.
d Verify wire is firmly secured by gently
pulling on wire.
e Repeat steps a–d for all other wires.
Note: If old thermostat has separate
wires on AUX and E, use a wire nut to
attach both wires to a separate wire.
Slide this third wire into the W2-Aux/E
terminal.
f Push any excess wire back into the
wall opening after all wires are
installed.
g Continue to page 8.
Labels don’t match?
See alternate wiring
keys on pages
78.
Important!
Check the box for each wire
you connect. You will need
this information in Step 9.
C
K
Rc
R
W-O/B
Y
G
W2-
Aux/E
Y2
L
Alternate wiring (Conventional System)
Use this if your wire labels
don’t match the terminal labels.
Note: You must have a C wire
or equivalent. See page 5.
Alternate wiring key (Conventional System)
1• If you have both an Rand Rc wire, unplug the jumper loop by pulling on the wire
loop.
• If your old thermostat had both Rand RH wires, connect the Rwire to the Rc
terminal, the RH wire to the Rterminal, and unplug the jumper loop.
MCR36751
C
R
W
Y
G
1
1
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/
E
Y2
L
W1
W2
Y2
RH 4V
Rc
R
C1 XB

69-2715EF—07 8
Installing your thermostat
Alternate wiring (Heat Pump System)
Use this if your wire labels
don’t match the terminal labels.
Note: You must have a C wire
or equivalent. See page 5.
If you have both an Rand Rc wire, unplug the jumper loop by pulling on the wire
loop.
If your old thermostat had both Rand RH wires, connect the Rwire to the Rc
terminal, the RH wire to the Rterminal, and unplug the jumper loop.
If your old thermostat had both Vand VR wires, check
honeywellhome.com/wifi-thermostat for help.
If your old thermostat had separate Oand Bwires, and is controlling a single zone
heat pump system, attach the Bwire to the C. If there is more than one thermostat
controlling the system, call Resideo zoning at 8008288367 for wiring assistance.
If your old thermostat had separate Y1, W1, and W2 wires, check
honeywellhome.com/wifi-thermostat for help.
If the old thermostat has separate wires on Aux and E, use a wire nut to attach both
wires to a separate wire. Slide this third wire into the W2-Aux/E terminal.
This is the system monitor. If the monitor finds a problem, you will see an orange
alert button on the thermostat home screen.
Alternate wiring key (Heat Pump System)
2
1
4
6
3
5
7 Attach thermostat to wallplate.
Align the thermostat with the
wallplate and then snap into
place.
Thermostat
Wallplate
LEVEL
HERE
M34498A
MCR36752
C
R
O
Y
G
2
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
3
4
5
AUX
XX2
Y2
1
B
6
XB
Rc
R
VVR
1
L
F
WW1W2