Honeywell 7820 Solaris User manual

7820 Solaris
Bar Code Scanner
™
User’s Guide

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in
specifications and other information contained in this document without prior
notice, and the reader should in all cases consult HII to determine whether any
such changes have been made. The information in this publication does not
represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained
herein: nor for incidental or consequential damages resulting from the furnishing,
performance, or use of this manual.
This document contains propriety information that is protected by copyright.
All rights reserved. No part of this document may be photocopied, reproduced,
or translated into another language without the prior written consent of HII.
© 2007 - 2011 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Trademarks
MetroSelect, MetroSet2, Metrologic, and Solaris are trademarks or registered
trademarks of Metrologic Instruments, Inc. or Honeywell International Inc.
Microsoft, Windows 95, and Windows are registered trademarks of Microsoft
Corporation.
IBM is a trademark of International Business Machines Corporation.
Checkpoint is a registered trademark of Checkpoint Systems, Inc.
Patents
Sensormatic is a registered trademark of Sensormatic Electronics Corporation.
Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are the property of their
respective owners.
For patent information, please refer to www.honeywellaidc.com/patents.

ii
TABLE OF CONTENTS
INTRODUCTION
Product Overview.............................................................................................1
Applications and Protocols...............................................................................2
Scanner and Accessories.................................................................................3
Basic Kit Components...................................................................................3
Optional Accessories ....................................................................................3
7820 Scanner Design Specifications................................................................7
BASE MODEL CHARACTERISTICS
7820 Scanner...................................................................................................9
Components..................................................................................................9
Dimensions .................................................................................................10
Connector Panel .........................................................................................10
Caution and Serial Number Label...............................................................11
INSTALLATION
Cable Installation (Interface Specific).............................................................12
Keyboard Wedge........................................................................................12
USB.............................................................................................................13
RS232.........................................................................................................14
RS485.........................................................................................................15
Cable Installation (Secondary Metrologic Scanner) .......................................16
EAS Deactivation............................................................................................19
Flex Stand Installation, PN 46-00868.............................................................20
Wall Mount Stand Installation, PN 46-00869..................................................23
SCANNER OPERATION
Scan Zone......................................................................................................27
Depth of Field by Minimum Bar Code Element Width....................................28
Indicator Descriptions.....................................................................................32
Audible........................................................................................................32
Visual ..........................................................................................................33
Failure Modes .............................................................................................34
Diagnostic Indicator Display........................................................................35
Power Save Modes.........................................................................................36
Touch Button Panel........................................................................................37

iii
TABLE OF CONTENTS
MAINTENANCE
Replaceable Protective Outer Window........................................................... 38
Daily Maintenance..........................................................................................38
TROUBLESHOOTING GUIDE
Troubleshooting Symptom / Solution Chart....................................................39
CONFIGURATION MODES............................................................................44
UPGRADING THE FIRMWARE .......................................................................45
SCANNER AND CABLE TERMINATIONS
Scanner Pinout Connection............................................................................46
Cable Connector Configurations (Host End)..................................................48
REGULATORY COMPLIANCE
Safety .............................................................................................................50
EMC................................................................................................................51
Class A Devices..........................................................................................51
Class B Devices..........................................................................................52
CUSTOMER SUPPORT ................................................................................53
LIMITED WARRANTY...................................................................................55
INDEX .......................................................................................................56

1
INTRODUCTION
PRODUCT OVERVIEW
The 7820 Solaris™ vertical mini-slot scanner increases productivity with an
unmatched feature set that aggressively scans high-density codes and fits easily
into any existing enclosure found in small item, high-volume retail environments.
Every scanner comes standard with an integrated RF EAS antenna, Checkpoint®
•Automatic Scanning Operation
and Sensormatic interlock and the ability to be remotely configured or Flash
upgraded. These features, in combination with multiple on-board interfaces and
a diagnostic display, make the 7820 ideal for retailers seeking a lower total cost
of ownership on their next scanner investment. Firmware updates are easily
loaded into Flash memory.
The 7820 bar code scanner is equipped with a multitude of standard features
including:
•EAS Deactivation Antenna
•Supports Multiple Interfaces (USB, KBW, RS232, RS485)
•Custom Parsing Bar Code Data
•OPOS and JPOS System Compatible
•RS232 Auxiliary Port for Adding Peripherals (Scanners or Scales)
•User Replaceable Cables
•Coplanar Scanner Surface
•Sunrise 2005 Compliant
•Single-Digit Diagnostic Indicator
•Remote Management Capabilities

2
INTRODUCTION
APPLICATIONS AND PROTOCOLS
The model number on each scanner includes the scanner number and factory-
default communications protocol.
SCANNER COMMUNICATION PROTOCOL(S)
7820 RS232, Keyboard Wedge, USB, Auxiliary, RS485
The 7820 bar code scanner with Built-in PC Keyboard Wedge Interface is
designed to be used for keyboard emulation only. Many RS232 configurable
functions available in other Honeywell scanners are also available as keyboard
wedge functions.
The following are the most important selectable options specific to the keyboard
wedge.
Keyboard Type
•AT (includes IBM®
•IBM PS2 (includes models 30, 70, 8556)
PS2 models 50, 55, 60, 80)
Keyboard Country Type
•
*USA
•
Italian
•
Swiss
•
Belgium
•
Japanese
•
Swedish/Finnish
•French
•German
•
Hungarian
•Russian Cyrillic
•Slovenian
•
Spanish
•Turkish
•United Kingdom

3
INTRODUCTION
SCANNER AND ACCESSORIES
BASIC KIT COMPONENTS
Part # Description
MS7820 Bar Code Scanner
00-02407 MetroSelect®
00-02283
Configuration Guide
7820 Bar Code Scanner User’s Guide
57-57312-3 7820 EAS Cable - Checkpoint (External)
57-57313-3 7820 EAS Cable - Sensormatic (External)
Guides also available for download at www.honeywellaidc.com.
OPTIONAL ACCESSORIES
Part # Description
7820 Scanner Interface Cables
5S-5S
xxx
-3*Straight, VLink Cable with short strain relief
5S-5S
xxx
-N-3* Straight, Direct Cable with short strain relief
5S-5S002-3 Keyboard Wedge VLink Cable with Adapter Cable
5S-5S006-N-3 RS485 (IBM) Direct Cable
5S-5S213-N-3 USB Direct 12V (Type A Plus Power) Cable
5S-5S235-3 USB 12VLink Cable (Type A)
57-57170-3 RS232 Scanner AUX 12VLink Cable
57-57500-N-3 RS232 Scale AUX Cable (Mettler-Toledo Viva)
57-57501-N-3 AUX Cable (MT Viva Scale Handheld Scanner)
xxx
*Specifies connection to the host.
Contact a customer service representative for additional information. See page
53 for contact information.

4
INTRODUCTION
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
AC to DC Power Transformer – Regulated 12V@ 1.25A output
46-00862 Power Supply, United States / Japan
46-00863 Power Supply, Continental Europe
46-00864 Power Supply, United Kingdom
46-00865 Power Supply, China
46-00866 Power Supply, Australia
Part # Description
7800 External Window Option
46-00867 7800 Replaceable Protective Outer Window
** For 7800 Replacement Protective Outer Window removal / installation instructions see
page 38 of this manual.
Other items may be ordered for the specific protocol being used. To order additional
items, contact the dealer, distributor, or customer service. See page 53 for contact
information.

5
INTRODUCTION
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
46-00868 7820 Flex Stand Kit
Flex Stand, Kit Components
1. Tall Flex Pole Cover......................................................................Qty. 1
2. Tall Flex Pole.................................................................................Qty. 1
3. Stand Base....................................................................................Qty. 1
4. Plastic Stand Base Cover..............................................................Qty. 1
5. M4 x 0.7 x 10-10N Flat Head Screw............................................Qty. 2
6. #8 x 1.00" Wood Screw.................................................................Qty. 4
7. ¼" Lock Washer ...........................................................................Qty. 2

6
INTRODUCTION
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
46-00869 7820 Wall Mount Stand Kit
Wall Mount Stand, Kit Components
1. Short Flex Pole..............................................................................Qty. 1
2. Short Flex Pole Cover...................................................................Qty. 1
3. Plastic Housing .............................................................................Qty. 1
4. Plastic Stand Base Cover..............................................................Qty. 1
5. Wall Mounting Bracket..................................................................Qty. 1
6. ¼" Lock Washer............................................................................Qty. 2
7. M4 x 0.7 x 10-10N Flat Head Screw............................................Qty. 3
8. #8 x 1.00" Wood Screw ................................................................Qty. 4
Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor, or customer service. See page 53 for contact information.

7
INTRODUCTION
7820 SCANNER DESIGN SPECIFICATIONS
7820 SERIES DESIGN SPECIFICATIONS
OPERATIONAL
Light Source: Visible Laser Diode (VLD) @ 650 nm
Laser Power: 0.900 mW (peak)
Depth of Field:
0 mm to 255.0 mm (0"- 10.0") for
0.33 mm (13 mil) bar code
Width of Scan Field:
38 mm (1.5") @ 15 mm (0.6");
135 mm (5.3") @ 191 mm (7.5")
Scan Speed: 1800 scans/second
Scan Pattern: 5 fields of 4 parallel lines (omnidirectional)
Scan Lines: 20
Min Bar Width: 0.127 mm (5.0 mil)
Decode Capability: Auto-discriminates all standard bar codes; for other symbologies contact a customer service, see
page 53.
System Interfaces: Keyboard Wedge, RS232, USB, RS485
Print Contrast: 35% minimum reflectance difference
No. Characters
Read: up to 80 data characters (Maximum number will vary based on symbology and density)
Roll, Pitch, Yaw: 360°, 60°, 60°
Beeper Operation: 7 tones or no beep
Indicators (LED): Blue = laser on, ready to scan, and good read.
MECHANICAL
Dimensions: 152 mm (6.0") H, 92 mm (3.6") D,
152 mm (6.0") W
Footprint of Stand 152 mm (6.0") x 64 mm (2.5")
Weight: 0.706 Kg (1.56 lbs)
Termination: Two: 10-pin modular RJ45 jacks
One: 6-pin modular RJ45 jack
Cable: Standard 2.1m (7') straight; for other cables contact a
customer service representative, see page 53.

8
INTRODUCTION
7820 SCANNER DESIGN SPECIFICATIONS
7820 SERIES DESIGN SPECIFICATIONS
ELECTRICAL
Input Voltage: 12VDC ± 0.25V
Power: 4.8 W
Operating Current: 320 mA
DC Transformers: Class II; 12VDC @ 1.25A
For Regulatory Compliance information, see pages 50 - 52.
ENVIRONMENTAL
Operating Temperature: 0°C to 40°C (32°F to 104°F)
Storage Temperature: -40°C to 60°C (-40°F to 140°F)
Humidity: 5% to 95% relative humidity, non-condensing
Light Levels: Up to 4842 LUX (450 foot candles)
Contaminants: Sealed to resist airborne particulate contaminants
Ventilation: None required

9
BASE MODEL CHARACTERISTICS
7820 SCANNER
Components
Figure 1. 7820 Bar Code Scanner Parts

Scratch Resistant Output Window
(Laser Aperture)

Power Save Button

Volume Button

Blue Indicator LED

Speaker

Tone Button

Cable Connection Area

10
BASE MODEL CHARACTERISTICS
7820 SCANNER
Dimensions
Figure 2. 7820 Bar Code Scanner Dimensions
Connector Panel
Figure 3. 7820 Connector Panel Layout

11
BASE MODEL CHARACTERISTICS
7820 SCANNER
Caution and Serial Number Labels
Figure 4. 7820 Label Location (Top) & Sample Label (Below)
Caution
To maintain compliance with applicable standards, all circuits connected to the
scanner must meet the requirements for SELV (Safety Extra Low Voltage) according
to EN/IEC 60950-1.
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm
EN/IEC 60950-1, the power source should meet applicable performance requirements
for a limited power source.

12
Figure 5.
Keyboard Wedge Interfaces
³999998
Recall Defaults
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
Keyboard Wedge
1. Turn off the host system.
2. Disconnect the keyboard from the host.
3. Connect the keyed VLink cable to the
10-pin Multi-Interface jack. It is the only
circular keyed jack located on the bottom
of the 7820(see figure 5).
4. Connect the “Y” end of the
VLink cable to the keyboard
and the keyboard port on the host.
If necessary, use the male/female
adapter cable supplied with the scanner for
proper connections.
Before continuing, verify the
VLink cable is connected to the
appropriate interface jack on the scanner.
An incorrect cable connection can cause
communication problems or potential
damage to the scanner.
5. Connect the external power supply
to the power jack on the scanner.
6. Check the AC input requirements
of the power supply to make sure
the voltage matches the AC outlet.
7. Connect AC power to the transformer.
The outlet should be near the equipment
and easily accessible.
8. Scan the Recall Defaults bar code
to configure the 7820 for
Keyboard Wedge communication.
9. Turn on the host system.
10. Snap on the cable cover.
See SELV Power caution statement located on page 11 of this manual.

13
Figure 6. USB, Interface
³999998
Recall Defaults
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
USB
1. Connect the keyed VLink cable to
the 10-pin Multi-Interface jack. It
is the only circular keyed jack
located on the bottom of the 7820
(see figure 6).
2. Connect the other end of the USB
cable to the host.
Before continuing, verify the USB
cable is connected to the
appropriate interface jack on the
scanner. An incorrect cable
connection can cause
communication problems or
potential damage to the scanner.
3. Scan the Recall Defaults bar
code to configure the 7820 for
USB communication.
4. Turn on the host system.
5. Snap on the cable cover.
For additional communication
options for USB interfaces refer to the
MetroSelect Configuration Guide
(PN 00-02407).
See SELV Power caution statement located on page 11 of this manual.
Plugging the scanner into
the USB port of the PC
does not guarantee that
scanned information will
appear at the PC. A
software driver and correct
configuration setting may
also be required for proper
communication depending
on settings.

14
Figure 7. RS232 Interface
³999998
Recall Defaults
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS232
1. Turn off the host system.
2. Connect the keyed VLink cable to
the 10-pin Multi-Interface jack. It is
the only circular keyed jack located
on the bottom of the 7820 (see
figure 7).
3. Connect the other end of the VLink
cable to the host.
Before continuing, verify the VLink
cable is connected to the
appropriate interface jack on the
scanner. An incorrect cable
connection can cause
communication problems or
potential damage to the scanner.
4. Connect the external power supply
to the power jack on the scanner.
5. Check the AC input requirements of
the power supply to make sure the
voltage matches the AC outlet.
6. Connect AC power to the
transformer. The outlet should be
near the equipment and easily
accessible.
7. Scan the Recall Defaults bar code
to configure the 7820 for
RS232 communication.
8. Turn on the host system.
9. Snap on the cable cover.
See SELV Power caution statement located on page 11 of this manual.

15
Figure 8. RS485 Interface
³999998
Recall Defaults
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS485
1. Turn off the host system.
2. Connect the keyed cable to the 10-pin
Multi-Interface jack. It is the only
circular keyed jack located on the
bottom of the 7820(see figure 8).
3. Connect the other end of the cable to
the host.
Before continuing, verify the cable is
connected to the proper communication
jack on the scanner. Incorrect cable
connection can cause communication
problems or potential damage to the
scanner.
4. Turn on the host system.
5. Scan the Recall Defaults bar code
to configure the 7820 for
RS232/IBM communication.
6. Snap on the cable cover
For additional communication
options for IBM interfaces refer to the
MetroSelect Configuration Guide
(PN 00-02407).
See SELV Power caution statement located on page 11 of this manual.
Plugging the scanner into the
serial port of the PC does not
guarantee that scanned
information will appear at the
PC. A software driver and
correct configuration setting
are also required for proper
communication to occur.

16
INSTALLATION
CABLE INSTALLATION (SECONDARY HONEYWELL SCANNER)
1. Turn off the host system.
2. Connect the round end of the VLink RS232 AUX cable
[PN 57-57170-3] to the RS232 jack of the auxiliary scanner (see figure 9on
page 18).
3. Connect the other end of the VLink RS232 AUX cable into the Auxiliary
(AUX) jack, which is located directly next to the circular keyed Multi-
Interface jack. The Auxiliary (AUX) jack has a square opening.
The following Honeywell scanners can be used in the Auxiliary (AUX) input
of the 7820: the MS9520, MS9540, MS7120, MS7220 or another 7820.
Important: The 7820 aux port requires the signals: transmit, receive,
RTS & CTS from the auxiliary scanner.
4. Connect the 7820/Host VLink* cable to the circular keyed Multi-Interface
jack located on the bottom of the 7820.
5. Connect the other end of the 7820/Host VLink cable to the Host.
6. Connect the external power supply to the power jack on the VLink cable.
7. Check the AC input requirements of the power supply to make sure the
voltage matches the AC outlet.
8. Snap on the cable cover.
9. Connect AC power to the transformer. The outlet should be near the
equipment and easily accessible.
10. Configure the 7820 for the appropriate interface configuration settings.*
* The 7820/host cable connection is interface dependent. Refer to the
installation steps provided for the type of interface (RS232, RS485, etc.)
required for your application.
See SELV Power caution statement located on page 11 of this manual.